Investigating - One of our off-campus DNS servers is down and causing a DNS degradation. Queries to ucdavis.edu from off campus might be delayed until they resolve.
Staff are investigating the issue.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 26, 2024 - 10:50 PDT
Staff are investigating the issue.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 26, 2024 - 10:50 PDT
Update - We are continuing to investigate this issue.
Apr 25, 2024 - 07:33 PDT
Apr 25, 2024 - 07:33 PDT
Investigating - URL redirects for some services not working.
Affected:
Short URLs for Knowledge base articles are not working.
taf.ucdavis.edu
uconnect.ucdavis.edu
websso.ucdavis.edu
studentpowered.ucdavis.edu
itps.ucdavis.edu
Staff are investigating the issue.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 25, 2024 - 07:29 PDT
Affected:
Short URLs for Knowledge base articles are not working.
taf.ucdavis.edu
uconnect.ucdavis.edu
websso.ucdavis.edu
studentpowered.ucdavis.edu
itps.ucdavis.edu
Staff are investigating the issue.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 25, 2024 - 07:29 PDT
Investigating - From approximately 11:30 AM until noon today, there was a cluster peering error on the wireless network controllers.
The issue self-resolved once the cluster stabilized. Intermittent WiFi issues could have occurred during this event.
The NOC is investigating the root cause and is committed to providing wireless network stability.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 23, 2024 - 14:49 PDT
The issue self-resolved once the cluster stabilized. Intermittent WiFi issues could have occurred during this event.
The NOC is investigating the root cause and is committed to providing wireless network stability.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 23, 2024 - 14:49 PDT
Adobe
?
Operational
AggieBudget
?
Operational
AggieBuy
?
Operational
AggieCloud: Account Management
?
Operational
AggieCloud AWS
?
Operational
AggieCloud Azure
?
Operational
AggieDash
Operational
AggieFeed
?
Operational
AggieService
?
Operational
AggieExpense
Operational
AggieVideo
?
Operational
APHID
?
Operational
ASIS
?
Operational
ATR portal
?
Operational
Banner
?
Operational
Box
?
Operational
Cable TV
Operational
Canvas
?
Operational
CAS
?
Operational
Computing Accounts
?
Operational
Crashplan Backup Service
Operational
Data Center Colocation
Operational
DavisMail
?
Operational
DHCP
?
Operational
DNS
?
Degraded Performance
DocuSign
?
Operational
Duo Multifactor Authentication
Operational
Email Lists
?
Operational
Email Routing
?
Operational
Faculty Sites Services
?
Operational
Final Grading System (FGS) direct web access
?
Operational
GS Commencement
?
Operational
GS eDocs
?
Operational
GS GradHub
?
Operational
GS GradTrack$
?
Operational
GS LAMB
?
Operational
GS PRM
?
Operational
GS SPA
?
Operational
GS ProgramsManager
?
Operational
GS Stats
?
Operational
FISDS
?
Operational
IAM
?
Operational
IT Catalog
?
Operational
Kerberos
?
Operational
KFS
?
Operational
LDAP
?
Operational
Lecture Capture
?
Operational
MyAwards
?
Operational
MyInfoVault
?
Operational
myUCDavis
?
Operational
Network
?
Operational
Network Time
?
Operational
OASIS
?
Operational
Privileged Account Management
?
Operational
Pinnacle
Operational
Qualtrics
?
Operational
Radio Service (800MHz)
Operational
SAN & DCFS
?
Operational
SRCE
?
Operational
ServiceNow
?
Degraded Performance
Shibboleth
?
Operational
SiteFarm
Operational
Software Website
?
Operational
Television Service
Operational
TRS
?
Operational
uConnect Active Directory
?
Operational
uConnect ADFS
?
Operational
uConnect Exchange On-prem
?
Operational
uConnect Office 365
?
Operational
UC Davis Home Site
?
Operational
UCD Mobile
?
Operational
Virtualization
?
Operational
Voicemail
Operational
Voice Telephone System
?
Operational
VPN
?
Operational
Web Hosting
?
Operational
Wireless
?
Operational
Zoom
?
Operational
Photo Rosters
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance: Banner Forms
Apr 27, 2024 07:00-10:00 PDT
Scheduled -
Purpose:
The following banner modules will be installed:
Financial Aid 8.48.1 and 9.43.0.2
The upgrade objects have been tested and validated in both DEV and TEST. Communication will happen on Slack in #iet-banner.
Impact:
All services dependent on our Banner ‘production’ server will not be available.
Affected:
- Banner prod database (SIS)
- Banner forms
- Banner SISWeb
- MyUCD
- Applications relying on direct access to Banner (SIS)
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 18, 2024 - 16:51 PDT
The following banner modules will be installed:
Financial Aid 8.48.1 and 9.43.0.2
The upgrade objects have been tested and validated in both DEV and TEST. Communication will happen on Slack in #iet-banner.
Impact:
All services dependent on our Banner ‘production’ server will not be available.
Affected:
- Banner prod database (SIS)
- Banner forms
- Banner SISWeb
- MyUCD
- Applications relying on direct access to Banner (SIS)
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 18, 2024 - 16:51 PDT
Planned Maintenance: Campus VPN
Apr 27, 2024 07:00-09:00 PDT
Purpose:
System Maintenance
Impact:
The campus VPN will be unavailable for up to 2 hours.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 24, 2024 - 16:16 PDT
System Maintenance
Impact:
The campus VPN will be unavailable for up to 2 hours.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 24, 2024 - 16:16 PDT
Planned Maintenance: ServiceNow
Apr 27, 2024 09:00-17:00 PDT
Purpose:
ServiceNow administrators will implement new security features to the Service Hub and ServiceNow Platform. The release notes are located here: https://kb.ucdavis.edu/?id=10714.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 22, 2024 - 16:22 PDT
ServiceNow administrators will implement new security features to the Service Hub and ServiceNow Platform. The release notes are located here: https://kb.ucdavis.edu/?id=10714.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 22, 2024 - 16:22 PDT
Planned Maintenance: AggieFeed
Apr 29, 2024 17:00-19:00 PDT
Purpose:
Major update to AggieFeed's content aggregation system
Impact:
AggieFeed will be unavailable during the planned maintenance
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 24, 2024 - 15:15 PDT
Major update to AggieFeed's content aggregation system
Impact:
AggieFeed will be unavailable during the planned maintenance
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 24, 2024 - 15:15 PDT
Network Maintenance: Davis Campus Network
Apr 30, 2024 01:00-06:00 PDT
Purpose:
Upgrade TDI appliances to vendor recommended software version.
Impact:
Network traffic will be migrated to alternate paths when the software update is performed.
Clients may experience a brief period of slow network response when switching between normal and alternate paths.
Locations Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 24, 2024 - 19:05 PDT
Upgrade TDI appliances to vendor recommended software version.
Impact:
Network traffic will be migrated to alternate paths when the software update is performed.
Clients may experience a brief period of slow network response when switching between normal and alternate paths.
Locations Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 24, 2024 - 19:05 PDT
Planned Maintenance: Electrical Utility Shutdown - ARS R1
May 4, 2024 07:00-15:00 PDT
Purpose:
Replace power pole and tree work. Generation will be provided for buildings H041 and H042. Building H017 panel "B" at the south end of the building will also be generated. All generation tie in will have a half hour of no power at the beginning and end of the shutdown. The solar greenhouse and Pump house/pesticide storage buildings will be affected they have no zone # and will not be generated.
Requested By:
George Jones, UTIL High Voltage
Cell: (530) 681-7318, Task ID: N/A
Impact:
All electrical to the buildings
Affected Buildings:
ARS R1
Affected VLANs:
ACU-1-FW
ANML-RES-SVC-1-FW
ECO-3-NR
HVAC-2-FW
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 25, 2024 - 11:34 PDT
Replace power pole and tree work. Generation will be provided for buildings H041 and H042. Building H017 panel "B" at the south end of the building will also be generated. All generation tie in will have a half hour of no power at the beginning and end of the shutdown. The solar greenhouse and Pump house/pesticide storage buildings will be affected they have no zone # and will not be generated.
Requested By:
George Jones, UTIL High Voltage
Cell: (530) 681-7318, Task ID: N/A
Impact:
All electrical to the buildings
Affected Buildings:
ARS R1
Affected VLANs:
ACU-1-FW
ANML-RES-SVC-1-FW
ECO-3-NR
HVAC-2-FW
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 25, 2024 - 11:34 PDT
Network Maintenance: Sacramento Border Router
May 6, 2024 02:00-06:00 PDT
Purpose:
Update software on the Sacramento Border Router to the current vendor recommended version.
Impact:
Traffic will be routed via alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. Existing sessions may reset when network traffic is diverted to the alternate routing path (Davis), and a second time when network traffic is returned to the normal path (Sacramento). Davis Campus backup connections to the Sacramento Border Router will be unavailable while the software update is performed. Novogene at UCDH will be unavailable while the software update is performed.
Affected:
128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Feb 01, 2024 - 15:52 PST
Update software on the Sacramento Border Router to the current vendor recommended version.
Impact:
Traffic will be routed via alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. Existing sessions may reset when network traffic is diverted to the alternate routing path (Davis), and a second time when network traffic is returned to the normal path (Sacramento). Davis Campus backup connections to the Sacramento Border Router will be unavailable while the software update is performed. Novogene at UCDH will be unavailable while the software update is performed.
Affected:
128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Feb 01, 2024 - 15:52 PST