tag:status.ucdavis.edu,2005:/historyUC Davis Status - Incident History2024-03-19T01:48:44-07:00UC Davistag:status.ucdavis.edu,2005:Incident/198889582024-05-06T02:00:00-07:002024-02-21T16:11:08-08:00Network Maintenance: Sacramento Border Router<p><strong>THIS IS A SCHEDULED EVENT May <var data-var='date'>6</var>, <var data-var='time'>02:00</var> - <var data-var='time'>06:00</var> PDT</strong></p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>15:52</var> PST</small><br><strong>Scheduled</strong> - Purpose:<br />Update software on the Sacramento Border Router to the current vendor recommended version. <br /><br />Impact:<br />Traffic will be routed via alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. Existing sessions may reset when network traffic is diverted to the alternate routing path (Davis), and a second time when network traffic is returned to the normal path (Sacramento). Davis Campus backup connections to the Sacramento Border Router will be unavailable while the software update is performed. Novogene at UCDH will be unavailable while the software update is performed. <br /><br />Affected:<br />128.120.0.0/16 <br />152.79.0.0/16 <br />168.150.0.0/17 <br />169.237.0.0/16 <br />2607:f810::/36<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/200427892024-04-22T02:00:00-07:002024-02-21T16:12:24-08:00Network Maintenance: Davis Border Router<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>22</var>, <var data-var='time'>02:00</var> - <var data-var='time'>06:00</var> PDT</strong></p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>15:54</var> PST</small><br><strong>Scheduled</strong> - Purpose:<br />Update software on the Davis Border Router to the current vendor recommended version. <br /><br />Impact:<br />Traffic will be routed via alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. Existing sessions may reset when network traffic is diverted to the alternate routing path (Sacramento), and a second time when network traffic is returned to the normal path (Davis). Sacramento Campus backup connections to the Davis Border Router will be unavailable while the software update is performed. External DNS servers DNS-ONE and DNS-TWO will be unavailable while the software update is performed. <br /><br />Affected:<br />128.120.0.0/16<br />152.79.0.0/16<br />168.150.0.0/17<br />169.237.0.0/16<br />2607:f810::/36<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/202698492024-04-02T00:00:00-07:002024-03-15T08:09:47-07:00Network Maintenance: [CENIC NOC-729085] CENIC Maintenance<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>2</var>, <var data-var='time'>00:00</var> - <var data-var='time'>06:00</var> PDT</strong></p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>08:09</var> PDT</small><br><strong>Scheduled</strong> - Purpose: <br />CENIC NOC-729085 CENIC Maintenance. CENIC engineers will be performing a software upgrade. <br /><br />Impact: <br />UCANR Davis may experience a loss of layer 2 connectivity to the Davis Campus Data Center during the scheduled maintenance window. <br /><br />Affected: <br />UCANR Layer 2 Service (UC Davis - DC-L2VPN-UCANRDAVISHQ-UCDV1-1G-21009) <br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/202961482024-03-27T17:00:00-07:002024-03-18T16:59:17-07:00Network Maintenance: NOC DC Power Project<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>27</var>, <var data-var='time'>17:00</var> PDT - Mar <var data-var='date'>28</var>, <var data-var='time'>09:00</var> PDT</strong></p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:59</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:57</var> PDT</small><br><strong>Scheduled</strong> - Purpose: <br />New power equipment will be integrated at the Network Operations Center (NOC).<br /><br />Impact: <br />The planned migration has been designed for no impact to campus or UCDH telecommunications infrastructure. The new power systems being installed have significant improvements in capacity and failover capabilities.<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/202961412024-03-25T07:00:00-07:002024-03-18T16:59:02-07:00Network Maintenance: NOC DC Power Project<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>25</var>, <var data-var='time'>07:00</var> PDT - Mar <var data-var='date'>27</var>, <var data-var='time'>17:00</var> PDT</strong></p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:56</var> PDT</small><br><strong>Scheduled</strong> - Purpose: <br />New power equipment will be installed at the Network Operations Center (NOC).<br /><br />Impact: <br />No impact expected. Contingency plans in place in the unlikely event that this phase of the maintenance extends in duration.<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/202961332024-03-25T03:00:00-07:002024-03-18T16:59:32-07:00Network Maintenance: NOC DC Power Project<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>25</var>, <var data-var='time'>03:00</var> - <var data-var='time'>07:00</var> PDT</strong></p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:59</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:55</var> PDT</small><br><strong>Scheduled</strong> - Purpose: <br />Power equipment at the Network Operations Center (NOC) prepared for maintenance.<br /><br />Impact: <br />No expected impact to campus or UCH telecommunications infrastructure. Backup power equipment available. <br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/202949592024-03-23T07:00:00-07:002024-03-18T14:48:54-07:00Planned Maintenance: Banner Upgrade<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>23</var>, <var data-var='time'>07:00</var> - <var data-var='time'>12:00</var> PDT</strong></p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>14:48</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>13:39</var> PDT</small><br><strong>Scheduled</strong> - Purpose:<br />To perform maintenance.<br /><br />FinAid modules will undergo testing by FAS & IET-FAS-IT when released on March 21st. UAT completion is anticipated on March 22nd by EOD. Student module UAT is complete (OUR, ESA-OPS). Communication will happen on Slack in #iet-banner. Please be available to validate changes.<br /> <br />Impact:<br />All services dependent on our Banner ‘production’ server will not be available.<br /><br />Affected:<br /> - Banner prod database (SIS)<br /> - Banner forms<br /> - Banner SISWeb<br /> - MyUCD<br /> - Applications relying on direct access to Banner (SIS)<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/201807622024-03-20T06:00:00-07:002024-03-06T16:40:12-08:00Planned Maintenance: Electrical Utility Shutdown - S-Zones<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>20</var>, <var data-var='time'>06:00</var> - <var data-var='time'>14:30</var> PDT</strong></p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>16:40</var> PST</small><br><strong>Scheduled</strong> - Purpose:<br />To replace overhead primary wire<br /><br />Requested By:<br />George Jones, Utilities High Voltage<br />Cell 530-681-7318, Reference Task ID #2644752<br /><br />Impact: <br />Electrical - this shutdown will affect all electrical<br /><br />Affected Buildings:<br />PRIMATE NORTH COLONY RECORDS STORAGE<br /><br />Affected VLANs:<br />PD-VIDEO-8-NR<br />PRIM-RES-CTR-2-FW<br />WIRELESS<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/202713952024-03-18T19:00:56-07:002024-03-18T19:00:57-07:00Planned Maintenance: AggieService<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>17:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>10:23</var> PDT</small><br><strong>Scheduled</strong> - Purpose:<br />AggieService user profile related updates and bug fixes <br /><br />Impact:<br />No anticipated downtime for AggieService<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/202267442024-03-16T10:00:56-07:002024-03-16T10:00:57-07:00Planned Maintenance: SiteFarm<p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>10:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>20:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>09:56</var> PDT</small><br><strong>Scheduled</strong> - Purpose:<br />Upgrade SiteFarm<br /><br />Impact:<br />No downtime is expected<br /><br />Affected:<br />All web sites hosted on Acquia Site Factory <br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/201807542024-03-15T15:30:56-07:002024-03-15T15:30:58-07:00Planned Maintenance: Electrical Utility Shutdown - M-Zone<p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>15:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>09:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>16:38</var> PST</small><br><strong>Scheduled</strong> - Purpose:<br />Requested by PG&E to replace cross arm<br /><br />Requested By:<br />George Jones, Util High Voltage Shop<br />Cell 530-681-7318, Reference Task # 2640236<br /><br />Impact: <br />Electrical - this shutdown will be affecting all electrical to the buildings<br /><br />Affected Buildings:<br />AH HOP BARN<br />BOOSTER TANK & PUMP #2<br />COLLEGE OF AG BOOSTER PUMP STATION<br />EQUES C BARN<br />EQUES C TRLR<br />HEADEND B1<br />RUSSELL RANCH TRACTOR BARN<br />SWINE FACILITY<br /><br />Affected VLANs:<br />ANIMAL-SCI-1-FW<br />ANIMAL-SCI-2<br />BOOKSTORE-1-FW<br />DEAN-AG-7-FW<br />HVAC-2-FW<br />LAWR-3<br />MU-GENERAL-1<br />PLANT-SCIENCES-4-FW<br />POWER-1-NR<br />VH-ADMIN-1-FW<br />VH-ADMIN-2-FW<br />WATER-1-NR<br />WIRELESS<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/202188882024-03-14T23:00:56-07:002024-03-14T23:00:57-07:00Network Maintenance: Campus and Resnet Wireless<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>23:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>18:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>14:01</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>14:01</var> PDT</small><br><strong>Scheduled</strong> - Purpose:<br />Upgrading to code version recommended by the vendor<br /><br />Impact:<br />AP's will reboot to activate new code version - system automatically manages reboots to minimize loss of coverage. Clients should roam and connect to another AP, if one is available.<br /><br />Affected:<br />Campus and Resnet wireless - Eduroam & UCD-Guest<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/202287032024-03-14T23:00:56-07:002024-03-14T23:00:57-07:00Planned Maintenance: OASIS<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>23:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>14:44</var> PDT</small><br><strong>Scheduled</strong> - Purpose:<br />OASIS administrators will be performing system patching and maintenance.<br /><br />Impact:<br />Web Application Servers will be rebooted. Services may timeout during the window.<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/202283632024-03-12T14:30:56-07:002024-03-12T14:30:57-07:00Emergency Electrical Maintenance: Pritchard VMTH / G040<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>14:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>14:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>13:54</var> PDT</small><br><strong>Scheduled</strong> - Purpose:<br />Emergency repair.<br /><br />Impact:<br /><br />BUILDINGS:<br />PRITCHARD<br /><br />VLANs:<br />DEAN-VETMED-15<br />DEAN-VETMED-4-NR<br />HVAC-2-FW<br />IT-CRETV-3-FW<br />VETMED-POS-1-NR<br />VH-ADMIN-1-FW<br />VH-ADMIN-4<br />WIRELESS<br /><br />Pre-approved by Anissa Nachman.<br /><br />Requested by: Matt Bradshaw<br />BMS Electrical Construction<br />BMS Electrical IPE<br />BMS Electrical Maintenance<br />Phone: 530-601-8203<br />Cell: 530-601-8203<br />Task ID: N/A<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/201955922024-03-12T08:00:56-07:002024-03-12T08:00:56-07:00Network Maintenance: Upgrade infoblox<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>08:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>02:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>09:50</var> PST</small><br><strong>Scheduled</strong> - Purpose:<br />We will upgrade infoblox NIOS to version recommended by the vendor.<br /><br />Impact:<br />Minimum impact is expected as we have an infoblox grid with HA (high availability) setup.<br /><br />Locations Affected: <br />128.120.0.0/16<br />168.150.0.0/17<br />169.237.0.0/16<br />172.16.0.0/12<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/201687932024-03-10T09:00:56-07:002024-03-10T09:00:57-07:00Planned Maintenance: Campus Home Site<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>09:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>08:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>09:52</var> PST</small><br><strong>Scheduled</strong> - Purpose:<br /><br />Minor code updates<br /><br />Impact: <br /><br />No downtime is expected.<br /><br />Affected: <br /><br />Campus Home Site at www.ucdavis.edu<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/201807392024-03-09T11:00:56-08:002024-03-09T11:00:56-08:00Planned Maintenance: Electrical Utility Shutdown - Nelson Hall / C084<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>11:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>07:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>16:37</var> PST</small><br><strong>Scheduled</strong> - Purpose:<br />Installation for panel feeder<br /><br />Requested By:<br />George Jones, Util High Voltage Shop<br />Cell 530-681-7318, Reference Task # 2568888<br /><br />Impact:<br />Electrical - this shutdown will affect all electrical to the building <br /><br />Affected Buildings:<br />NELSON HALL<br /><br />Affected VLANs:<br />CULTURE-STDS-1-FW<br />HVAC-2-FW<br />POWER-1-NR<br />WIRELESS<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/201803722024-03-09T10:00:56-08:002024-03-09T10:00:57-08:00Planned Maintenance: SiteFarm<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>10:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>20:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>15:42</var> PST</small><br><strong>Scheduled</strong> - Purpose:<br />Upgrade SiteFarm<br /><br />Impact:<br />No downtime is expected<br /><br />Affected:<br />All web sites hosted on Acquia Site Factory <br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/201693042024-03-09T09:00:56-08:002024-03-09T09:00:56-08:00Planned Maintenance: Banner Production Databases<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>09:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>07:01</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>11:15</var> PST</small><br><strong>Scheduled</strong> - Purpose:<br />To apply quarterly released critical patches to Banner production database(SIS), standby, and atomprd, ccop databases<br /> <br />Affected:<br />- Banner production database (SIS), Automic (atomprd), ccop databases<br />- Any applications relying on direct access to Banner database (SIS)<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/201975712024-03-08T20:31:17-08:002024-03-08T20:31:17-08:00MyAdmissions Website Degradation<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>20:31</var> PST</small><br><strong>Resolved</strong> - The issue with myadmission.ucdavis.edu has been resolved.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>15:37</var> PST</small><br><strong>Investigating</strong> - myadmission.ucdavis.edu is currently experiencing intermittent slowness and occasional reset. Staff are investigating the issue.<br /><br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/201955452024-03-08T17:26:03-08:002024-03-08T17:26:04-08:00ServiceNow - Business Management Degradation<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>17:26</var> PST</small><br><strong>Resolved</strong> - The ServiceNow team has resolved the issue.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>09:43</var> PST</small><br><strong>Investigating</strong> - ServiceNow for the Business Management module is currently experiencing a degradation. <br /><br />There is an issue that the ServiceNow team is investigating where some cases are not staying in the resolved state after clicking on Save or Update and Exit. The cases can still be resolved by repeating the action.<br /><br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/201704572024-03-07T19:00:56-08:002024-03-07T19:00:58-08:00Planned Maintenance: AggieService<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>19:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>17:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>13:49</var> PST</small><br><strong>Scheduled</strong> - Purpose:<br />Phase 1 – Integrate DocuSign to AggieService<br /><br />Impact:<br />No anticipated downtime for AggieService<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/201883472024-03-07T15:02:17-08:002024-03-07T15:02:19-08:00Box Outage<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>15:02</var> PST</small><br><strong>Resolved</strong> - Box has resolved the issue.<br />https://status.box.com/incidents/dx1kml574sx6</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>13:39</var> PST</small><br><strong>Update</strong> - The Box.com team is investigating an issue with Logins within Box. <br />Users attempting to log in to Box may see errors or timeouts. They will provide additional information as it becomes available.<br /><br />Please see https://status.box.com/incidents/dx1kml574sx6 for their updates.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>13:38</var> PST</small><br><strong>Update</strong> - Box is reporting a major outage across their service.<br />https://status.box.com/incidents/dx1kml574sx6</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>13:36</var> PST</small><br><strong>Investigating</strong> - Box at https://ucdavis.app.box.com/ is currently experiencing an outage. <br /><br />Staff are investigating the issue.<br /><br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/199878632024-03-06T20:00:56-08:002024-03-06T20:00:58-08:00Network Maintenance: DNS<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>20:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>18:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>16:02</var> PST</small><br><strong>Scheduled</strong> - Purpose:<br />Remove expired ucdavis.edu DNSSEC DS records from EDUCAUSE<br /><br />Impact:<br />Risk is low and no impact expected<br /><br />Affected:<br />ucdavis.edu <br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>tag:status.ucdavis.edu,2005:Incident/201612172024-03-06T18:01:20-08:002024-03-06T18:01:21-08:00Planned Maintenance: ServiceNow<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>18:01</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>17:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>15:15</var> PST</small><br><strong>Scheduled</strong> - Purpose:<br />ServiceNow administrators will be running a Fix Script against the CMDB to identify and create Duplicate task on a specific CI Service.<br /><br />Impact: <br />No downtime or impact outside of the CI Service related to INC1835606 is expected.<br /><br />----------------------------<br />IT Express Service Desk<br />ithelp@ucdavis.edu<br />530.754.HELP (4357)</p>