UC Davis Status

All Systems Operational

Adobe Operational

AggieBudget Operational

AggieBuy Operational

AggieCloud: Account Management Operational

AggieCloud AWS Operational

AggieCloud Azure Operational

AggieDash Operational

AggieFeed Operational

AggieService Operational

AggieExpense Operational

AggieVideo Operational

APHID Operational

ASIS Operational

ATR portal Operational

Banner Operational

Box Operational

Cable TV Operational

Canvas Operational

CAS Operational

Computing Accounts Operational

Crashplan Backup Service Operational

Data Center Colocation Operational

DavisMail Operational

DHCP Operational

DNS Operational

DocuSign Operational

Duo Multifactor Authentication Operational

Email Lists Operational

Email Routing Operational

Faculty Sites Services Operational

Final Grading System (FGS) direct web access Operational

GS Commencement Operational

GS eDocs Operational

GS GradHub Operational

GS GradTrack$ Operational

GS LAMB Operational

GS PRM Operational

GS SPA Operational

GS ProgramsManager Operational

GS Stats Operational

FISDS Operational

IAM Operational

IT Catalog Operational

Kerberos Operational

KFS Operational

LDAP Operational

Lecture Capture Operational

MathWorks Operational

MyAwards Operational

MyInfoVault Operational

myUCDavis Operational

Network Operational

Network Time Operational

OASIS Operational

Privileged Account Management Operational

Pinnacle Operational

Qualtrics Operational

Radio Service (800MHz) Operational

SAN & DCFS Operational

SRCE Operational

ServiceNow Operational

Shibboleth Operational

SiteFarm Operational

Software Website Operational

Television Service Operational

TRS Operational

uConnect Active Directory Operational

uConnect ADFS Operational

uConnect Exchange On-prem Operational

uConnect Office 365 Operational

UC Davis Home Site Operational

UCD Mobile Operational

Virtualization Operational

Voicemail Operational

Voice Telephone System Operational

VPN Operational

Web Hosting Operational

Wireless Operational

Zoom Operational

Photo Rosters Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance: ServiceNow Jul `28`, `2025` `18:00`-`23:59` PDT

Purpose:

ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. The release notes are located here: The release notes are located here: https://kb.ucdavis.edu/?id=12176.

Impact:

No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jul 23, 2025 - 15:31 PDT

Planned Maintenance: UCD Mobile API Services Jul `29`, `2025` `17:00`-`18:00` PDT

Purpose:
Minor version upgrade to UCD Mobile API Services v1.5.0

Impact:
The API service may experience brief intermittent downtime during the maintenance period

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jul 24, 2025 - 15:17 PDT

Planned Maintenance: Active Directory Federation Services (ADFS) Aug `6`, `2025` `19:00`-`21:00` PDT

Purpose:
Active Directory Federation Services administrators will be replacing the signing certificate.

Impact:
Active Directory Federation Services availability may be intermittent during the maintenance window. Services that utilize Active Directory Federation Services for authentication may not be able to login users until the services are updated reflecting the signing certificate change.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jul 23, 2025 - 09:19 PDT

Past Incidents

Jul 25, 2025

No incidents reported today.

Jul 24, 2025

Network Maintenance: Cisco VoIP Maintenance; Jabber soft clients

Completed - The scheduled maintenance has been completed.
Jul 24, 23:59 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 18:30 PDT

Scheduled - Purpose:
We are conducting Cisco VoIP Presence server resynchronization for Jabber

Impact:
During the upcoming maintenance for our Cisco Presence servers, users may have difficulty logging into Jabber. All other phone services including Cisco desk phones, analog phone services, and Zoom Phone users will not be impacted. Calls in progress will not be interrupted.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 21, 09:16 PDT

Planned Maintenance - Electrical Utility Shutdown - Hart Hall / B041

Completed - The scheduled maintenance has been completed.
Jul 24, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:00 PDT

Scheduled - Purpose:

To relocate panel L1W1.

Requested By:

Lewis Vincent

Impact:

Electrical to Hart Hall

Affected Buildings:

HART

Affected VLANs:

ANTHROPOLOGY-1-FW
COUNSELING-2-NR
CULTURE-STDS-1-FW
ENV-STUDIES-1-FW
GEN-ACAD-1
GEN-ACAD-2-FW
HUMN&COM-DEV-1-DMZ
HUMN&COM-DEV-1-FW
HUMN&COM-DEV-2-DMZ
HUMN&COM-DEV-2-FW
HUMN&COM-DEV-3-NR
LDA-3-DMZ
LDA-3-FW
LDA-3-NR
LIGHTING-1-NR
LIGHTING-2-NR
POWER-1-NR
WIRELESS
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 22, 13:56 PDT

Jul 23, 2025

Voice Telephone System Degradation

Resolved - This incident has been resolved.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 23, 11:12 PDT

Investigating - We have received reports of intermittent audio issues with incoming calls. Engineers are investigating.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 22, 14:44 PDT

Jul 22, 2025

Jul 21, 2025

Planned Maintenance: Faculty Sites Update

Completed - The scheduled maintenance has been completed.
Jul 21, 08:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 07:30 PDT

Scheduled - Purpose:
Update Faculty Sites

Impact:
No downtime is expected

Affected:
All web sites hosted on Faculty Sites

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 16, 11:32 PDT

Jul 20, 2025

Planned Maintenance: Campus Home Site

Completed - The scheduled maintenance has been completed.
Jul 20, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 08:00 PDT

Scheduled - Purpose:

Minor code updates

Impact:

No downtime is expected.

Affected:

Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 14, 13:55 PDT

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

Planned Maintenance: Grad Studies

Completed - The scheduled maintenance has been completed.
Jul 17, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 19:00 PDT

Scheduled - Purpose: System Administrators will perform routine maintenance on Graduate Studies servers.

Impact / Affected Services: GS eDocs, GS GradHub, GS GradTrack$, GS PRM, GS SPA, GS ProgramsManager, GS Stats

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 16, 19:54 PDT

Planned Maintenance - Electrical Utility Shutdown - Segundo Dining Commons / D096

Completed - The scheduled maintenance has been completed.
Jul 17, 15:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 07:00 PDT

Scheduled - Purpose:
This shutdown will affect all electrical to the building

Impact:
Electrical to entire building - Main Panel LP this includes lights & outlets

Affected Buildings:
SEG DINE COM

Affected VLANs:
HOUSING-1-FW
HOUSING-10-FW
HOUSING-11-NR
HOUSING-2-FW
HOUSING-3-FW
HOUSING-6-NR
HOUSING-7-FW
HOUSING-8-FW
HOUSING-9-NR
O&M:UTILITIES-1
POWER-1-NR
SET-TOP-BOX-1
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 14, 11:00 PDT

Jul 16, 2025

No incidents reported.

Jul 15, 2025

Planned Maintenance: UCD Mobile API Services

Completed - The scheduled maintenance has been completed.
Jul 15, 18:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 17:00 PDT

Scheduled - Purpose:

Minor version upgrade to UCD Mobile API Services v1.4.0

Impact:

The API service may experience brief intermittent downtime during the maintenance period.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 10, 11:52 PDT

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

Emergency Maintenance: SiteFarm

Completed - The scheduled maintenance has been completed.
Jul 12, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 20:00 PDT

Scheduled - Purpose:
Upgrade SiteFarm

Impact:
No downtime is expected

Affected:
All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 11, 17:10 PDT

Planned Maintenance: Banner Production OS and database patching

Completed - The scheduled maintenance has been completed.
Jul 12, 10:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 07:30 PDT

Scheduled - Purpose:
Monthly server patching and quarterly database patching for production Banner hosts

Impact:
Services unavailable

Affected:
Banner production

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 7, 09:16 PDT

Jul 11, 2025

Planned Maintenance: Mothra Database

Completed - The scheduled maintenance has been completed.
Jul 11, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 18:00 PDT

Scheduled - Purpose:
The Mothra system as well as all associated feeds and applications including the IAM DB, IAM APIs, IAM Web Service, and the TAF system, will be unavailable for about 3 hours, from 6.00pm to 9.00pm on Friday, July 11th, due to planned database migration.

Impact:
The Mothra, IAM and TAF systems, as well as the integrations between Mothra, IAM and UCPath, and Mothra, IAM and Banner, will be unavailable for the duration of the planned Mothra DB maintenance.

Affected:
Computing Accounts (Account management, Duo sign up, passphrase change), Online Directory, WarnMe, IET-WS (Webservices/API, Accounts Tool), UCPATH-WS, Clover ETL graphs, Mothra Nightly scripts, MatchMetrix and TAF, UCDHS (IAMFeeds).

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 10, 17:29 PDT

All Systems Operational

Scheduled Maintenance

Planned Maintenance: ServiceNow Jul 28, 2025 18:00-23:59 PDT

Planned Maintenance: UCD Mobile API Services Jul 29, 2025 17:00-18:00 PDT

Planned Maintenance: Active Directory Federation Services (ADFS) Aug 6, 2025 19:00-21:00 PDT

Past Incidents

Planned Maintenance: ServiceNow Jul `28`, `2025` `18:00`-`23:59` PDT

Planned Maintenance: UCD Mobile API Services Jul `29`, `2025` `17:00`-`18:00` PDT

Planned Maintenance: Active Directory Federation Services (ADFS) Aug `6`, `2025` `19:00`-`21:00` PDT