Monitoring - Eduroam wireless has been rolled back to the previous configuration. We are working with the vendor to address the DHCP instability under load for the solution. We will continue to monitor wireless performance as we plan the next steps to implement CGNAT.
Jan 06, 2026 - 09:39 PST
Update - The NOC is currently backing out the CG-NAT solution. Expect some disruption to existing Eduroam sessions between 2230 and 2330 hrs.

Guest wireless is not impacted.

Jan 05, 2026 - 22:46 PST
Update - The NOC has NOT backed out of the CG-NAT configuration and instead found a workaround for DHCP. If that workaround is successful, no more changes will be made.

If the problem reoccurs, the NOC will back out the CG-NAT change at 21:00 HRS tonight.

Jan 05, 2026 - 12:58 PST
Update - NOC technicians are troubleshooting the EDUROAM issue with the vendor. The problem seems to be isolated to new DHCP requests not being forwarded. The NOC will backout the change to CG-NAT during the lunch hour. When this occurs, all eduroam traffic, including existing, working sessions, will be dropped for about 30 min. After the change eduroam will return to the previous IP ranges.
Jan 05, 2026 - 11:56 PST
Update - UPDATE: The Guest Wi-Fi network is experiencing heavy loads at this time.

There are reports of issues connecting to the Eduroam wireless network from some locations on campus. Network engineers are currently troubleshooting and will provide updates as available.

Jan 05, 2026 - 11:17 PST
Investigating - There are reports of issues connecting to the Eduroam wireless network from some locations on campus. Network engineers are currently troubleshooting and will provide updates as available. The Guest Wi-Fi network seems to be unaffected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jan 05, 2026 - 10:17 PST
Adobe Operational
AggieCloud: Account Management Operational
AggieCloud AWS Operational
AggieCloud Azure Operational
AggieDash Operational
AggieFeed Operational
AggieService Operational
AggieExpense Operational
AggieVideo Operational
APHID Operational
ASIS Operational
ATR portal Operational
Banner Operational
Box Operational
Cable TV Operational
Canvas Operational
CAS Operational
Computing Accounts Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail Operational
DHCP Operational
DNS Operational
DocuSign Operational
Duo Multifactor Authentication Operational
Email Lists Operational
Email Routing Operational
Faculty Sites Services Operational
Final Grading System (FGS) direct web access Operational
GS Commencement Operational
GS eDocs Operational
GS GradHub Operational
GS GradTrack$ Operational
GS LAMB Operational
GS PRM Operational
GS SPA Operational
GS ProgramsManager Operational
GS Stats Operational
FISDS Operational
IAM Operational
IT Catalog Operational
Kerberos Operational
KFS Operational
LDAP Operational
Lecture Capture Operational
MathWorks Operational
MyAwards Operational
MyInfoVault Operational
myUCDavis Operational
Network Operational
Network Time Operational
OASIS Operational
Privileged Account Management Operational
Pinnacle Operational
Qualtrics Operational
Radio Service (800MHz) Operational
Rocky Operational
SAN & DCFS Operational
ServiceNow Operational
Shibboleth Operational
SiteFarm Operational
Software Website Operational
Television Service Operational
TRS Operational
uConnect Active Directory Operational
uConnect ADFS Operational
uConnect Exchange On-prem Operational
uConnect Office 365 Operational
UC Davis Home Site Operational
UCD Mobile Operational
Virtualization Operational
Voicemail Operational
Voice Telephone System Operational
VPN Operational
Web Hosting Operational
Wireless Partial Outage
Zoom Operational
Photo Rosters Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance: AggieFeed Jan 7, 2026 17:00-18:30 PST

Purpose:
Release AggieFeed v3.7.1

Impact:
Expect the service to be offline for part of the maintenance window

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jan 05, 2026 - 14:28 PST

Planned Maintenance: Deploy Banner Admin page, ZGACCES Jan 8, 2026 17:30-18:00 PST

Purpose:
The following banner page will be installed:
- ZGACCES

Impact:
Banner Pages will be unavailable

Affected:
Banner Admin Pages

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jan 06, 2026 - 16:48 PST
Jan 7, 2026

No incidents reported today.

Jan 6, 2026
Completed - The scheduled maintenance has been completed.
Jan 6, 00:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 18:00 PST
Scheduled - Purpose:
ServiceNow administrators will implement a fix for processing end of the month billing

Impact:
No downtime is expected

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jan 5, 17:41 PST
Jan 5, 2026
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026
Resolved - This incident has been resolved.
Jan 2, 07:24 PST
Monitoring - Technicians have resolved the issue. We will continue to monitor.
Dec 31, 13:14 PST
Identified - Users of Google Workspaces are currently unable to upload new files due to a vendor storage issue. We are currently working with the vendor to address the problem as soon as possible. We will provide updates here once the issue has been resolved
Dec 31, 09:10 PST
Jan 1, 2026

No incidents reported.

Dec 31, 2025
Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025
Completed - The scheduled maintenance has been completed.
Dec 28, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 27, 20:00 PST
Scheduled - Purpose: Upgrade SiteFarm

Impact: No downtime is expected.

Affected: All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Dec 23, 10:36 PST
Dec 27, 2025
Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.