UC Davis Status

All Systems Operational

Adobe Operational

AggieBudget Operational

AggieBuy Operational

AggieCloud: Account Management Operational

AggieCloud AWS Operational

AggieCloud Azure Operational

AggieDash Operational

AggieFeed Operational

AggieService Operational

AggieExpense Operational

AggieVideo Operational

APHID Operational

ASIS Operational

ATR portal Operational

Banner Operational

Box Operational

Cable TV Operational

Canvas Operational

CAS Operational

Computing Accounts Operational

Crashplan Backup Service Operational

Data Center Colocation Operational

DavisMail Operational

DHCP Operational

DNS Operational

DocuSign Operational

Duo Multifactor Authentication Operational

Email Lists Operational

Email Routing Operational

Faculty Sites Services Operational

Final Grading System (FGS) direct web access Operational

GS Commencement Operational

GS eDocs Operational

GS GradHub Operational

GS GradTrack$ Operational

GS LAMB Operational

GS PRM Operational

GS SPA Operational

GS ProgramsManager Operational

GS Stats Operational

FISDS Operational

IAM Operational

IT Catalog Operational

Kerberos Operational

KFS Operational

LDAP Operational

Lecture Capture Operational

MathWorks Operational

MyAwards Operational

MyInfoVault Operational

myUCDavis Operational

Network Operational

Network Time Operational

OASIS Operational

Privileged Account Management Operational

Pinnacle Operational

Qualtrics Operational

Radio Service (800MHz) Operational

SAN & DCFS Operational

SRCE Operational

ServiceNow Operational

Shibboleth Operational

SiteFarm Operational

Software Website Operational

Television Service Operational

TRS Operational

uConnect Active Directory Operational

uConnect ADFS Operational

uConnect Exchange On-prem Operational

uConnect Office 365 Operational

UC Davis Home Site Operational

UCD Mobile Operational

Virtualization Operational

Voicemail Operational

Voice Telephone System Operational

VPN Operational

Web Hosting Operational

Wireless Operational

Zoom Operational

Photo Rosters Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance: Banner Production Database (Tyche) Migration Jun `28`, `2025` `07:00`-`10:00` PDT

Purpose:
Migrate the Banner Production database (Tyche) to new hardware

Impact:
Banner Production database will be unavailable during migration and validation

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jun 24, 2025 - 14:13 PDT

Planned Maintenance: ServiceNow Jun `30`, `2025` `18:00`-`23:59` PDT

Purpose:
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. The release notes are located here: https://kb.ucdavis.edu/?id=12120

Impact:
No downtime is expected

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jun 26, 2025 - 10:33 PDT

Past Incidents

Jun 26, 2025

Planned Maintenance: AggieFeed

Completed - The scheduled maintenance has been completed.
Jun 26, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 17:00 PDT

Scheduled - Purpose:
Minor version upgrade to Aggiefeed v3.4.0

Impact:
There is no anticipated downtime for the service

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 23, 14:03 PDT

Jun 25, 2025

No incidents reported.

Jun 24, 2025

Emergency Maintenance: ServiceNow

Completed - The scheduled maintenance has been completed.
Jun 24, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:00 PDT

Scheduled - Purpose:
ServiceNow administrators will deploy an emergency fix to access control lists to resolve an issue with seeing models on Assets

Impact:
No downtime is expected

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 24, 14:14 PDT

Email Delivery for UCDH migrated users

Resolved - The workaround was successful and resolved this issue for Sympa and Bulkmail.
Jun 24, 14:16 PDT

Update - Update: IET has implemented a work-around for services including Sympa and Bulkmail. UCDH is continuing to work on the issue.
Jun 10, 13:25 PDT

Investigating - UCDH and IET are investigating an issue with email delivery from campus to health.ucdavis.edu, which affects services including Sympa.
Jun 10, 10:51 PDT

Planned Maintenance - ElectricalUtility Shutdown - Temporary Building 024 / E001

Completed - The scheduled maintenance has been completed.
Jun 24, 10:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 07:00 PDT

Scheduled - Purpose:
Shutdown necessary to energize 2 new panels

Impact:
Electrical to entire building - Main Panel LP this includes lights & outlets. Extended loss of electricity will result in loss of network to:

Affected Buildings:
TB 24

Affected VLANs:
ASUCD-1-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 18, 09:55 PDT

Jun 23, 2025

Planned Maintenance: ServiceNow

Completed - The scheduled maintenance has been completed.
Jun 23, 23:59 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 18:01 PDT

Scheduled - Purpose:
ServiceNow administrators will implement a platform upgrade to the Service Hub and ServiceNow Platform. The release notes are located here: https://kb.ucdavis.edu/?id=12051.

Impact:
No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 18, 10:54 PDT

Network Maintenance: Quest Data Center

Completed - The scheduled maintenance has been completed.
Jun 23, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 18:01 PDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 18, 14:30 PDT

Scheduled - Purpose:
System maintenance

Impact:
No downtime is expected

Affected:
Quest Data Center Network

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 18, 13:04 PDT

Planned Maintenance: SiteFarm

Completed - The scheduled maintenance has been completed.
Jun 23, 18:02 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 17:01 PDT

Scheduled - Purpose:

Upgrade SiteFarm

Impact:

No downtime is expected.

Affected:

All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 18, 16:28 PDT

Planned Maintenance: AggieService

Completed - The scheduled maintenance has been completed.
Jun 23, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 17:01 PDT

Scheduled - Purpose:

Aggieservice API version updates and Session Timeout bug fix.

Impact:

No anticipated downtime for Aggieservice.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 20, 08:54 PDT

Network Maintenance: Campus Data Center

Completed - The scheduled maintenance has been completed.
Jun 23, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 17:00 PDT

Scheduled - Purpose:
System maintenance

Impact:
No downtime is expected

Affected:
Campus Data Center Network

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 18, 13:03 PDT

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

ServiceNow Outage

Resolved - RESOLVED The root cause was a failure in the temperature stabilization infrastructure that caused excessive temperatures.

ServiceNow experienced an outage at our primary data center. High Availability automation migrated our active instance to our standby data center to restore service. Instance replication is in real time, so no data should be lost. Service has been restored, but ServiceNow is continuing to investigate the issue.

Impact:

ServiceNow was unavailable for a short time. Service has been restored through High Availability Failover

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 19, 17:30 PDT

Jun 18, 2025

No incidents reported.

Jun 17, 2025

Emergency Maintenance: Data Center Netapp

Completed - The scheduled maintenance has been completed.
Jun 17, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 20:00 PDT

Scheduled - Purpose:

Data Center staff will perform emergency maintenance on data center Netapp to replace a failed motherboard.

Impact:

The impact should be about 2 min. Out of an abundance of caution, several services using the netapp will be shutdown in advance of the maintenance. All IAM/Mothra services will be unavailable. Other services might be impacted and require a reboot. Those services are

ASIS
ESA Coldfusion
Final Grade Submission
MyUCDavis
Undergrad Admissions
Mothra
Computing Accounts
IAM
UCPath web services
Match Metrix
Online Directory
Warnme
CAM
TAF-Admin
IAM-WS
IET-WS
GoAnywhere
Data Center File Services

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 17, 16:31 PDT

Jun 16, 2025

Planned Maintenance: ServiceNow

Completed - The scheduled maintenance has been completed.
Jun 16, 23:59 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 18:01 PDT

Scheduled - Purpose:
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. The release notes are located here: https://kb.ucdavis.edu/?id=0012089.

Impact:
No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 12, 15:25 PDT

Network Maintenance: Replace bdf42-2 with a 24GB model and upgrade code as recommended by the vendor

Completed - The scheduled maintenance has been completed.
Jun 16, 23:59 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 21:00 PDT

Scheduled - Purpose:
Replace bdf42-2 with a 24GB model and upgrade code as recommended by the vendor for the bdf42 vpc pair

Impact:
No noticeable disruption is expected as bdf42-1 and bdf42-2 are in a VPC (HA) pair.

Affected Buildings:
TELCOM

Affected VLANs:
ACU-1-FW
AGSQR-OFC-1-FW
AGSQR-PRTNRS-1-FW
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ANTHROPOLOGY-1-FW
ASUCD-1-FW
ASUCD-4-FW
BFTV-3-NR
BOOKSTORE-1-FW
BOOKSTORE-2
CABA-1-FW
CAMPUS-EV&IN-1-FW
CENIC-OOB-MGMT-1-NR
CHANCELLOR-4
CHANCELLOR-8-FW
CLTC-1-FW
CO-OPS-1
CRU-PCI-1
CTR-CMP-MED-4-DMZ
CTR-CMP-MED-4-FW
CTR-CMP-MED-5-FW
CULTURE-STDS-1-FW
DC&CLIENT-SVC-109-FW
DC&CLIENT-SVC-112-FW
DC&CLIENT-SVC-136-FW
DC&CLIENT-SVC-137-FW
DC&CLIENT-SVC-156-FW
DC&CLIENT-SVC-160-FW
DC&CLIENT-SVC-42
DC&CLIENT-SVC-43
DC&CLIENT-SVC-94
DC&CLIENT-SVC-95
DC&CLIENT-SVC-96
DC-NOC-VM-1-DMZ
DEAN-AG-2-FW
DEAN-AG-3-FW
DEAN-AG-8-FW
DEAN-MED-ADM-6-FW
DNS-1
ECO-3-NR
ENV-STUDIES-2
FISHBOWL-TV-BOXES
GEN-ACAD-1
GEN-ACAD-2-FW
GENOME-CTR-9-FW
HVAC-2-FW
INFOBLOX-LAB-1
INTRCOL-ATHL-1-FW
ISO-LAB-1-FW
IT-COMMUNRES-2-FW
IT-COMMUNRES-4-FW
IT-COMMUNRES-8-FW
IT-CRETV-2-FW
IT-CRETV-3-FW
LAWR-3
MOUSE-BIO-1-DMZ
MU-GENERAL-1
MU-GENERAL-2
NET4-FW-TEST
NET4-TEST3-1-DMZ
NET4-TEST3-1-FW
NET4-TEST3-2-FW
NOC-1-FW
NOC-10-NR
NOC-11-NR
NOC-2
NOC-3-NR
NOC-5-FW
NOC-6-VPN
NOC-7-FW
NOC-8-FW
NOC-9-DMZ
NOC-DMZ
NOC-GUEST
O&M:UTILITIES-1
OCM-1-FW
PARKING-SVCS-1-FW
PARKING-SVCS-2-FW
PD-VIDEO-1-NR
PHYS-PLANT-3-FW
PLANT-SCIENCES-2-FW
POWER-1-NR
RADIO-INTEROP-1-FW
REC-HALL-4
REPRO-4-FW
SAC-RADIO-1
SAC-RADIO-2
SAC-RADIO-3
SAC-RADIO-4
SAC-RADIO-5
SAC-RADIO-6
SET-TOP-BOX-1
SIP-2
SOC-SCI-DSS-4-FW
U-EXTENSION-1-FW
U-EXTENSION-4-FW
U-EXTENSION-5-FW
U-EXTENSION-6-FW
UCD-MNRC-1
VIT&ENOL-1-FW
VOIP-ESXI-1
VOIP-ISR-4
VOIP-ISR-5
VOIP-ISR-NOC-PRIMARY
VOIP-MGMT-1
VOIP-VM-PRI-1
VOIP-VM-PRI-2
WATER-1-NR
WIRELESS
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 6, 13:05 PDT

Network Maintenance: Campus Wireless

Completed - The scheduled maintenance has been completed.
Jun 16, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:00 PDT

Scheduled - Purpose:
Need to move some access points to a different wireless cluster.

Impact:
Clients should roam to a different access point, if there is one in the location. If no backup access point is available, then the client will have a brief outage of no more than 15 minutes.

Affected Buildings:
ACF SHLTR 4
AG SERV OFF
AG SERV SHOP
AH HORSE
ARC PAV
ARS H1
ARS TRLR R4
ARS S3
ARS S4
ASMDSN ANNEX
ASTF 1
BEEBIO
CALIFORNIA HALL
CH DEV CNTR
CORE HD HS
CTR EQ TR
DAIRY
EARTH PHYS SCI
ECOSYSTM FLD
EICHHORN
ENV SRV HQTR
GATEWAY PARK STRCT
GRMPLSM LAB
GRMPLSM MDOF
GROUNDS TURF OFC
HOAGLD ANX
HSC AUX
MED SCI 1D
MED SCI 1D TR
MRI NEURO
PAV PRKNG STRUC
SPROCKET ANNEX
SUBSTATION HOUSE
SVM GEN TR C
TB 117
TB 118
TB 124
TB 127
TB 128
TB 129
TB 189
TOX POL LAB
UCD MESH DW 4
UCD MESH SSLS 7A
ADMINISTRATIVE SRVCS EAST
VETMED2
VITI RELO A
VMEYER
WATER PUMP HOUSE PORTAL
WST CTR AGEQ
WST ENTRY TR
CHEM - RM 315 Only
DV1450DREW
SHREM
CHE ANNEX
CHE OFC&LAB
HCD ADMIN
HCD CMPTR LB
HD H 9
HD H 40

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 12, 15:55 PDT

Planned Maintenance: AggieService

Completed - The scheduled maintenance has been completed.
Jun 16, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 17:00 PDT

Scheduled - Purpose:
Updates on Community portal landing page, associated web components & Qualtrics survey integration logic

Impact:
No anticipated downtime for AggieService

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 12, 15:24 PDT

Planned Maintenance: AggieFeed

Completed - The scheduled maintenance has been completed.
Jun 16, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 17:00 PDT

Scheduled - Purpose:
Minor version upgrade to AggieFeed v3.3.0

Impact:
There is no anticipated downtime for the service.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 11, 11:49 PDT

AggieService Degradation

Resolved - The system is now functioning normally.
Jun 16, 10:18 PDT

Investigating - AggieService forms are currently unavailable. Users are receiving a “URL No Longer Exists” error when attempting to submit or access any AggieService form. The first reports of this behavior began Monday, 6/16/2025, around 7AM.

The team is actively investigating and will provide a status update when more information is available.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 16, 07:50 PDT

Box.com Degradation

Resolved - This incident has been resolved.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 16, 07:11 PDT

Investigating - Box.com is currently experiencing a degradation. The vendor is investigating the issue. Additional information is available on the vendor's status page: https://status.box.com/

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 12, 11:46 PDT

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

Planned Maintenance: OASIS

Completed - The scheduled maintenance has been completed.
Jun 12, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 19:00 PDT

Scheduled - Purpose:
OASIS administrators will be performing system patching and maintenance.

Impact:
Web Application Servers will be rebooted. Services may timeout during the window.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 3, 15:52 PDT

All Systems Operational

Scheduled Maintenance

Planned Maintenance: Banner Production Database (Tyche) Migration Jun 28, 2025 07:00-10:00 PDT

Planned Maintenance: ServiceNow Jun 30, 2025 18:00-23:59 PDT

Past Incidents

Planned Maintenance: Banner Production Database (Tyche) Migration Jun `28`, `2025` `07:00`-`10:00` PDT

Planned Maintenance: ServiceNow Jun `30`, `2025` `18:00`-`23:59` PDT