Monitoring - Admins have reallocated available Microsoft licenses to address the removal of the desktop benefit from the free A1 license.
We will be working with campus stakeholders on a permanent solution.
In the meantime please report to IT Express if you are still encountering issues.
Nov 05, 2025 - 15:32 PST
We will be working with campus stakeholders on a permanent solution.
In the meantime please report to IT Express if you are still encountering issues.
Nov 05, 2025 - 15:32 PST
Identified - Microsoft has identified the issue, and the uConnect team is implementing a resolution for the issue
Oct 31, 2025 - 12:03 PDT
Oct 31, 2025 - 12:03 PDT
Investigating - uConnect Office 365 is currently experiencing a degradation.
Some users are receiving an error when attempting to install or use the Microsoft Office 365 Desktop application. The web version of the applications remains available for use.
A support ticket with Microsoft has been opened to resolve the issue.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Oct 27, 2025 - 14:41 PDT
Some users are receiving an error when attempting to install or use the Microsoft Office 365 Desktop application. The web version of the applications remains available for use.
A support ticket with Microsoft has been opened to resolve the issue.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Oct 27, 2025 - 14:41 PDT
Identified - The Service Management Office is awaiting a fix from the vendor. See KB0012476 https://kb.ucdavis.edu/?id=12476 for more information on this issue and a workaround.
Oct 07, 2025 - 12:03 PDT
Oct 07, 2025 - 12:03 PDT
Update - ServiceNow is currently experiencing a degradation.
Some ServiceNow users are receiving an error when trying to view any task list saved page. This includes pages such as My Work or My Tasks. They receive the error "Security constraints prevent access to requested page." A recent ServiceNow patch made changes to access control lists is causing the issue. The Service Management team is aware and actively investigating the issue. The workaround is to recreate your reports.
Oct 03, 2025 - 14:01 PDT
Some ServiceNow users are receiving an error when trying to view any task list saved page. This includes pages such as My Work or My Tasks. They receive the error "Security constraints prevent access to requested page." A recent ServiceNow patch made changes to access control lists is causing the issue. The Service Management team is aware and actively investigating the issue. The workaround is to recreate your reports.
Oct 03, 2025 - 14:01 PDT
Investigating - ServiceNow is currently experiencing a degradation.
Some ServiceNow users are receiving an error when trying to view any task list saved page. This includes pages such as My Work or My Tasks. They receive the error "Security constraints prevent access to requested page."
A recent ServiceNow patch made changes to access control lists that is causing the issue.
The Service Management team is aware and actively investigating the issue. The workaround is to recreate your reports.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Oct 03, 2025 - 13:55 PDT
Some ServiceNow users are receiving an error when trying to view any task list saved page. This includes pages such as My Work or My Tasks. They receive the error "Security constraints prevent access to requested page."
A recent ServiceNow patch made changes to access control lists that is causing the issue.
The Service Management team is aware and actively investigating the issue. The workaround is to recreate your reports.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Oct 03, 2025 - 13:55 PDT
Adobe
?
Operational
AggieCloud: Account Management
?
Operational
AggieCloud AWS
?
Operational
AggieCloud Azure
?
Operational
AggieDash
Operational
AggieFeed
?
Operational
AggieService
?
Operational
AggieExpense
Operational
AggieVideo
?
Operational
APHID
?
Operational
ASIS
?
Operational
ATR portal
?
Operational
Banner
?
Operational
Box
?
Operational
Cable TV
Operational
Canvas
?
Operational
CAS
?
Operational
Computing Accounts
?
Operational
Crashplan Backup Service
Operational
Data Center Colocation
Operational
DavisMail
?
Operational
DHCP
?
Operational
DNS
?
Operational
DocuSign
?
Operational
Duo Multifactor Authentication
Operational
Email Lists
?
Operational
Email Routing
?
Operational
Faculty Sites Services
?
Operational
Final Grading System (FGS) direct web access
?
Operational
GS Commencement
?
Operational
GS eDocs
?
Operational
GS GradHub
?
Operational
GS GradTrack$
?
Operational
GS LAMB
?
Operational
GS PRM
?
Operational
GS SPA
?
Operational
GS ProgramsManager
?
Operational
GS Stats
?
Operational
FISDS
?
Operational
IAM
?
Operational
IT Catalog
?
Operational
Kerberos
?
Operational
KFS
?
Operational
LDAP
?
Operational
Lecture Capture
?
Operational
MathWorks
?
Operational
MyAwards
?
Operational
MyInfoVault
?
Operational
myUCDavis
?
Operational
Network
?
Operational
Network Time
?
Operational
OASIS
?
Operational
Privileged Account Management
?
Operational
Pinnacle
Operational
Qualtrics
?
Operational
Radio Service (800MHz)
Operational
Rocky
?
Operational
SAN & DCFS
?
Operational
ServiceNow
?
Operational
Shibboleth
?
Operational
SiteFarm
Operational
Software Website
?
Operational
Television Service
Operational
TRS
?
Operational
uConnect Active Directory
?
Operational
uConnect ADFS
?
Operational
uConnect Exchange On-prem
?
Operational
uConnect Office 365
?
Degraded Performance
UC Davis Home Site
?
Operational
UCD Mobile
?
Operational
Virtualization
?
Operational
Voicemail
Operational
Voice Telephone System
?
Operational
VPN
?
Operational
Web Hosting
?
Operational
Wireless
?
Operational
Zoom
?
Operational
Photo Rosters
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance: Banner Production Downtime (Ethos prerequisites #1) Nov 8, 2025 06:00-10:00 PST
Purpose:
To configure prerequisites for Ellucian Ethos (baseline vendor API integration platform). Please let us know ASAP if this downtime does not work for your unit.
Impact:
All Banner services will be unavailable
Affected:
-Database
-Admin pages
-Automic
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Nov 05, 2025 - 09:36 PST
To configure prerequisites for Ellucian Ethos (baseline vendor API integration platform). Please let us know ASAP if this downtime does not work for your unit.
Impact:
All Banner services will be unavailable
Affected:
-Database
-Admin pages
-Automic
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Nov 05, 2025 - 09:36 PST
Planned Maintenance: Deploy Banner Common, FinAid, General, ARSYS, Student, Banner Access Management, APP Nav, General Self Service upgrades, along with updates to the 9x Database, APIs, and Event Publisher components Nov 15, 2025 07:00-10:00 PST
Purpose:
The following Banner modules will be installed:
- Admin Common 9.3.40.1.3
- Financial Aid 8.54.1 / 9.3.54.0.1
- General 8.25 / 8.25.1 / 9.3.36.0.3
- ARSYS 8.18 / 9.3.31.0.1
- Student 8.36 / 8.36.1 / 9.3.39.0.3
- Banner Access Management 9.3.32.1.2
- APP Nav 3.20.1
- General Self Service 9.23.1
- 9x Database 9.40.1
- Banner Integration API 9.39.1
- Banner Student API 9.39.1
- Banner Admin Bus Process API 9.3.40.1.2
- Ethos API DB Upgrade 9.30 / 9.30.0.2
- Event Publisher 9.4 / 9.19.1
- Event Publisher Database Upgrade 9.7
Impact:
Banner PROD database (SIS) will be unavailable.
Affected:
- Applications relying on direct access to Banner (SIS)
- Banner Admin Pages
- Banner Student Self-Service
- MyUCD
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Nov 06, 2025 - 12:52 PST
The following Banner modules will be installed:
- Admin Common 9.3.40.1.3
- Financial Aid 8.54.1 / 9.3.54.0.1
- General 8.25 / 8.25.1 / 9.3.36.0.3
- ARSYS 8.18 / 9.3.31.0.1
- Student 8.36 / 8.36.1 / 9.3.39.0.3
- Banner Access Management 9.3.32.1.2
- APP Nav 3.20.1
- General Self Service 9.23.1
- 9x Database 9.40.1
- Banner Integration API 9.39.1
- Banner Student API 9.39.1
- Banner Admin Bus Process API 9.3.40.1.2
- Ethos API DB Upgrade 9.30 / 9.30.0.2
- Event Publisher 9.4 / 9.19.1
- Event Publisher Database Upgrade 9.7
Impact:
Banner PROD database (SIS) will be unavailable.
Affected:
- Applications relying on direct access to Banner (SIS)
- Banner Admin Pages
- Banner Student Self-Service
- MyUCD
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Nov 06, 2025 - 12:52 PST
Planned Maintenance: Banner Production Downtime (Ethos prerequisites #2) Nov 22, 2025 06:00-10:00 PST
Purpose:
To configure prerequisites for Ellucian Ethos (baseline vendor API integration platform). Please let us know ASAP if this downtime does not work for your unit.
Impact:
All Banner services will be unavailable.
Affected:
-Database
-Admin pages
-Automic
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Nov 05, 2025 - 09:36 PST
To configure prerequisites for Ellucian Ethos (baseline vendor API integration platform). Please let us know ASAP if this downtime does not work for your unit.
Impact:
All Banner services will be unavailable.
Affected:
-Database
-Admin pages
-Automic
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Nov 05, 2025 - 09:36 PST