UC Davis Status

Mathworks Degradation

Investigating - Issue:

MathWorks online services are currently degraded due to a large IT security issue. Please see https://status.mathworks.com for more information.

Affected Services:

MATLAB, SIMULINK, MATLAB Grader, MATLAB Online, and more.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 28, 2025 - 16:04 PDT

Adobe Operational

AggieBudget Operational

AggieBuy Operational

AggieCloud: Account Management Operational

AggieCloud AWS Operational

AggieCloud Azure Operational

AggieDash Operational

AggieFeed Operational

AggieService Operational

AggieExpense Operational

AggieVideo Operational

APHID Operational

ASIS Operational

ATR portal Operational

Banner Operational

Box Operational

Cable TV Operational

Canvas Operational

CAS Operational

Computing Accounts Operational

Crashplan Backup Service Operational

Data Center Colocation Operational

DavisMail Operational

DHCP Operational

DNS Operational

DocuSign Operational

Duo Multifactor Authentication Operational

Email Lists Operational

Email Routing Operational

Faculty Sites Services Operational

Final Grading System (FGS) direct web access Operational

GS Commencement Operational

GS eDocs Operational

GS GradHub Operational

GS GradTrack$ Operational

GS LAMB Operational

GS PRM Operational

GS SPA Operational

GS ProgramsManager Operational

GS Stats Operational

FISDS Operational

IAM Operational

IT Catalog Operational

Kerberos Operational

KFS Operational

LDAP Operational

Lecture Capture Operational

MathWorks Degraded Performance

MyAwards Operational

MyInfoVault Operational

myUCDavis Operational

Network Operational

Network Time Operational

OASIS Operational

Privileged Account Management Operational

Pinnacle Operational

Qualtrics Operational

Radio Service (800MHz) Operational

SAN & DCFS Operational

SRCE Operational

ServiceNow Operational

Shibboleth Operational

SiteFarm Operational

Software Website Operational

Television Service Operational

TRS Operational

uConnect Active Directory Operational

uConnect ADFS Operational

uConnect Exchange On-prem Operational

uConnect Office 365 Operational

UC Davis Home Site Operational

UCD Mobile Operational

Virtualization Operational

Voicemail Operational

Voice Telephone System Operational

VPN Operational

Web Hosting Operational

Wireless Operational

Zoom Operational

Photo Rosters Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance: Deploy Banner Common, General, ARSYS, Student, Banner Access Management, Web Student upgrades Jun `7`, `2025` `07:00`-`10:00` PDT

Purpose:
The following Banner modules will be installed:
- Admin Common 9.3.38.1.4
- General 8.23 / 9.3.34.0.2
- ARSYS 8.16 / 9.3.29.0.2
- Student 8.34 / 9.3.37.0.7
- Banner Access Management 9.3.30.1.2
- Web Student 8.4-8.7.2.12

Impact:
Banner PROD database (SIS) will be unavailable.

Affected:
- Applications relying on direct access to Banner (SIS)
- Banner Admin Pages
- Banner SISWeb
- MyUCD

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jun 04, 2025 - 09:59 PDT

Planned Maintenance: OASIS Jun `12`, `2025` `19:00`-`23:00` PDT

Purpose:
OASIS administrators will be performing system patching and maintenance.

Impact:
Web Application Servers will be rebooted. Services may timeout during the window.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jun 03, 2025 - 15:52 PDT

Past Incidents

Jun 6, 2025

No incidents reported today.

Jun 5, 2025

Network Maintenance: Campus Wireless

Completed - The scheduled maintenance has been completed.
Jun 5, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 18:00 PDT

Scheduled - Purpose:
Need to adjust a setting on the conductor to allow for a greater number of concurrent web clients to Captive Portal

Impact:
No impact is expected to any clients or access points

Affected:
Entire wireless network, including the residential halls

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 2, 14:56 PDT

Shibboleth Degradation

Resolved - This incident has been resolved.
Jun 5, 15:17 PDT

Monitoring - This issue should now be resolved and we're monitoring for any further issue reports.
Jun 4, 13:57 PDT

Investigating - The IAM team is looking into the reports of Shibboleth issues
Jun 4, 10:06 PDT

Monitoring - Staff are monitoring the issue.
May 28, 09:59 PDT

Investigating - Shibboleth is currently experiencing a degradation with log in issues. Staff are investigating the issue.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 28, 08:44 PDT

Jun 4, 2025

Temporary Affiliates Form (TAF) Degradation

Resolved - This incident has been resolved.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 4, 17:57 PDT

Update - We are aware of this issue and are waiting on a response from the vendor about a potential solution.

Until then, as a workaround, impacted users should reload the TAF admin page until the data displays as expected on the TAF page.
Jun 4, 13:58 PDT

Investigating - We have observed and have been looking into reports about sporadic issues with temporary affiliates not being listed for users in the TAF application. The IAM team in IET is looking into this issue.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 3, 17:29 PDT

Emergency Maintenance for TAF Admin

Completed - The scheduled maintenance has been completed.
Jun 4, 17:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 17:00 PDT

Scheduled - Purpose: Staff will be implementing a temporary fix for the ongoing TAF issues that have been reported recently.

Impact: TAF Admin

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 4, 14:56 PDT

Jun 3, 2025

MyInfoVault Outage

Resolved - The CAS configuration was updated, and the MIV server restarted. The CAS logins were working as expected.
Jun 3, 13:04 PDT

Investigating - We're currently experiencing an internal error affecting user logins for MyInfoVault.

Our team is actively investigating this issue. We apologize for the inconvenience and appreciate your patience while we resolve this.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 3, 08:41 PDT

Jun 2, 2025

Network Maintenance: Davis Border Router

Completed - The scheduled maintenance has been completed.
Jun 2, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 04:00 PDT

Scheduled - Purpose:

Migrate existing network interface to a new port location on the Davis Border Router.

Impact:

Reduced capacity AT&T Dedicated Internet (ADI) service when a 10GE circuit is migrated.

Davis Campus Research Network connectivity to the Davis Campus will be unavailable during the maintenance window.

Locations Affected:

Davis Campus Research Network:

BUILDINGS:

ACADMC SURGE
GENOME & BIO
STORER
WATERSHED SC

VLANs:

ENG-AP-SCI-2-HPR
GENOME-CTR-5-HPR
IDAV-CSE-3-HPR

Networks:

128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 28, 16:09 PDT

Jun 1, 2025

Planned Maintenance: Campus Home Site

Completed - The scheduled maintenance has been completed.
Jun 1, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 08:00 PDT

Scheduled - Purpose:

Minor code updates

Impact:

No downtime is expected.

Affected:

Campus Home Site at www.ucdavis.edu

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 23, 10:26 PDT

May 31, 2025

No incidents reported.

May 30, 2025

Planned Maintenance: AggieService

Completed - The scheduled maintenance has been completed.
May 30, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 17:00 PDT

Scheduled - Purpose:
Apex code update to align with Salesforce recent enforcements, fix merge cases bugs and enhance future scalability.

Impact:
No anticipated downtime for AggieService.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 28, 11:07 PDT

Network Maintenance: Davis Border Router

Completed - The scheduled maintenance has been completed.
May 30, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 04:00 PDT

Scheduled - Purpose:
Migrate existing network interfaces to a new port location on the Davis Border Router.

Impact:
Reduced capacity between the Davis Border and Campus Networks when a 10GE circuit is migrated. CENIC CalREN DC service will reroute to Sacramento during the maintenance window. UC Davis Health backup 10G circuit to Davis will be unavailable during the maintenance window.

Affected Network:
128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 27, 12:01 PDT

May 29, 2025

Network Maintenance: Sacramento Border Router

Completed - The scheduled maintenance has been completed.
May 29, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 04:00 PDT

Scheduled - Purpose:

Configure interior and exterior gateway protocol statements for the Davis Campus.

Impact:

A service interruption is not expected.

Network

128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 22, 09:02 PDT

May 28, 2025

Network Maintenance: Shutdown and clean up physical and virtual interfaces for the L2 bridge between UCDNET3 and UCDNET4 on UCDNET4 ADF42-1 and ADF42-2

Completed - The scheduled maintenance has been completed.
May 28, 23:59 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 17:00 PDT

Scheduled - Purpose:
We will shutdown and clean up the physical and virtual interfaces (not being used anymore) for the bridge points

Impact:
No impact is expected

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 22, 10:03 PDT

Emergency Network Maintenance: Wired Network

Completed - The scheduled maintenance has been completed.
May 28, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 12:15 PDT

Scheduled - Purpose:
Need to enable ports on a switch to help with resiliency around a fiber outage in Sacramento.

Impact:
No outage is expected, however users in Aggie Square Buildings might experience a brief outage.

BUILDINGS:
AGGIE SQUARE LLLB
AGGIE SQUARE LS T EE

VLANs:
ACU-1-FW
AGSQR-LLL-1-FW
AGSQR-LLL-2-FW
AGSQR-OFC-1-FW
AGSQR-PRTNRS-1-FW
ARCH-&-ENGR-1-FW
ENG-BIOMED-2
GEN-ACAD-1
U-EXTENSION-5-FW
WIRELESS

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 28, 12:13 PDT

May 27, 2025

Planned Maintenance: AggieFeed

Completed - The scheduled maintenance has been completed.
May 27, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 17:00 PDT

Scheduled - Purpose:

Minor version upgrade to Aggiefeed v3.2.0

Impact:

There is no anticipated downtime for the service.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 22, 11:42 PDT

Network Maintenance: Davis Campus Network

Completed - The scheduled maintenance has been completed.
May 27, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 02:00 PDT

Scheduled - Purpose:

Implement configuration changes to the Davis Border and Campus Networks, to migrate traffic to the preferred network path.

Impact:

Multiple brief service interruptions (0 - 60 seconds) are expected when routes converge at key route exchange points between the Davis Border and Campus networks.

Affected:

128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 22, 08:57 PDT

May 26, 2025

Planned Maintenance: Zoom

Completed - The scheduled maintenance has been completed.
May 26, 20:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 20:00 PDT

Scheduled - Purpose:
Disable Zoom Work Email Sign-In Option.

Impact:
Some members of the campus community. Impacted users have received communications from IET already.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 22, 16:33 PDT

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

Planned Maintenance - Utility Shutdown - Center for Equine Health Main Office

Completed - The scheduled maintenance has been completed.
May 23, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 10:00 PDT

Scheduled - Purpose:

Contractor to install branch wiring to Panel A in main office.

Impact:

All Electrical to building including HVAC and IDF Cabinet

Affected Buildings:

CTR EQ HLTH

Affected VLANs:

CTR-EQUIN-HL-1-FW
VH-ADMIN-1-FW
VM-RESEARCH-1-FW

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 19, 14:27 PDT

Scheduled Maintenance

Planned Maintenance: Deploy Banner Common, General, ARSYS, Student, Banner Access Management, Web Student upgrades Jun 7, 2025 07:00-10:00 PDT

Planned Maintenance: OASIS Jun 12, 2025 19:00-23:00 PDT

Past Incidents

Planned Maintenance: Deploy Banner Common, General, ARSYS, Student, Banner Access Management, Web Student upgrades Jun `7`, `2025` `07:00`-`10:00` PDT

Planned Maintenance: OASIS Jun `12`, `2025` `19:00`-`23:00` PDT