UC Davis Status

All Systems Operational

Adobe Operational

AggieBudget Operational

AggieBuy Operational

AggieCloud: Account Management Operational

AggieCloud AWS Operational

AggieCloud Azure Operational

AggieDash Operational

AggieFeed Operational

AggieService Operational

AggieExpense Operational

AggieVideo Operational

APHID Operational

ASIS Operational

ATR portal Operational

Banner Operational

Box Operational

Cable TV Operational

Canvas Operational

CAS Operational

Computing Accounts Operational

Crashplan Backup Service Operational

Data Center Colocation Operational

DavisMail Operational

DHCP Operational

DNS Operational

DocuSign Operational

Duo Multifactor Authentication Operational

Email Lists Operational

Email Routing Operational

Faculty Sites Services Operational

Final Grading System (FGS) direct web access Operational

GS Commencement Operational

GS eDocs Operational

GS GradHub Operational

GS GradTrack$ Operational

GS LAMB Operational

GS PRM Operational

GS SPA Operational

GS ProgramsManager Operational

GS Stats Operational

FISDS Operational

IAM Operational

IT Catalog Operational

Kerberos Operational

KFS Operational

LDAP Operational

Lecture Capture Operational

MyAwards Operational

MyInfoVault Operational

myUCDavis Operational

Network Operational

Network Time Operational

OASIS Operational

Privileged Account Management Operational

Pinnacle Operational

Qualtrics Operational

Radio Service (800MHz) Operational

SAN & DCFS Operational

SRCE Operational

ServiceNow Operational

Shibboleth Operational

SiteFarm Operational

Software Website Operational

Television Service Operational

TRS Operational

uConnect Active Directory Operational

uConnect ADFS Operational

uConnect Exchange On-prem Operational

uConnect Office 365 Operational

UC Davis Home Site Operational

UCD Mobile Operational

Virtualization Operational

Voicemail Operational

Voice Telephone System Operational

VPN Operational

Web Hosting Operational

Wireless Operational

Zoom Operational

Photo Rosters Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance: SiteFarm Mar `24`, `2025` `20:00`-`21:00` PDT

Purpose:

Upgrade SiteFarm

Impact:

No downtime is expected. Some slowdown may occur for cache warming.

Affected:

All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 19, 2025 - 14:53 PDT

Planned Maintenance: Campus Home Site Mar `25`, `2025` `07:30`-`08:00` PDT

Purpose:
Minor code updates

Impact:
No downtime is expected

Affected:
Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 19, 2025 - 16:41 PDT

Planned Maintenance - Electrical Utility Shutdown - Zoology Field Building / N017, and Aquatic Biology & Environmental Science Bldg / N015 Mar `25`, `2025` `08:00`-`09:00` PDT

Purpose:
Work on Automatic Transfer Switch

Impact:
Network to the following buildings/VLANs.

Affected Buildings:
AQUATIC BIO
ZOOFLB

Affected VLANs:
ANIMAL-SCI-1-FW
DEAN-AG-3-FW
ENV-STUDIES-1-FW
HVAC-2-FW
JMIE-8-FW
NEUROPHY-BEH-1-FW
POWER-1-NR
W-&-F-BIO-1-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 04, 2025 - 15:14 PST

Planned Maintenance: OASIS Mar `27`, `2025` `19:00`-`23:00` PDT

Purpose:
OASIS administrators will be performing system security enhancements

Impact:
Web Application Servers will be rebooted. Services may timeout during the window

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 21, 2025 - 16:38 PDT

Planned Maintenance: ServiceNow Mar `31`, `2025` `18:00`-`23:59` PDT

Purpose:
ServiceNow administrators will implement minor updates to the ServiceHub and ServiceNow Platform. The release notes are located here: The release notes are located here: https://kb.ucdavis.edu/?id=11804.

Impact:
No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 24, 2025 - 10:15 PDT

Network Maintenance: Davis Border Router Apr `7`, `2025` `06:00`-`07:00` PDT

Purpose:

Remove configuration from the Davis Border Router for a decommissioned service.

Impact / Affected Services:

A service interruption is not expected.

Network

128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/32

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 20, 2025 - 10:48 PDT

Past Incidents

Mar 24, 2025

No incidents reported today.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

Network Maintenance: Fiber for 260 Cousteau

Completed - The scheduled maintenance has been completed.
Mar 21, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 07:00 PDT

Scheduled - Purpose:
Need to reroute fiber within 260 Cousteau.

Impact:
Networking within 260 Cousteau will be out during the window. This will only affect networking in 260 Cousteau.

Affected Buildings:
DV 260 COUST

Affected VLANs:
ANTHROPOLOGY-1-FW
AUSSC-1-FW
CTR-MIND-BRAIN-1-FW
CTR-MIND-BRAIN-3-FW
HR&RISK-MGMT-3-FW
PSYCHOLOGY-1-FW
PSYCHOLOGY-2-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 19, 16:42 PDT

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

Planned Maintenance: Aggieservice

Completed - The scheduled maintenance has been completed.
Mar 17, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 18:00 PDT

Scheduled - Purpose:

Student recruitment intake process updates & bug fixes

Impact:

No anticipated downtime for Aggieservice.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 17, 08:55 PDT

Mar 16, 2025

No incidents reported.

Mar 15, 2025

Planned Maintenance: Campus Data Center UPS systems

Completed - The scheduled maintenance has been completed.
Mar 15, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 18:00 PDT

Scheduled - Purpose:
Schneider-Electric Field Engineers will perform a routine, annual Preventive Maintenance (PM) procedure on the Campus Data Center's infrastructure UPS units.

Impact:
A service interruption is not expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 6, 09:43 PST

Mar 14, 2025

MyInfoVault Degradation

Resolved - The form service was restored
Mar 14, 22:25 PDT

Investigating - MyInfoVault is currently experiencing a degradation.
The form is currently unavailable because unpkg.com's CDN is inaccessible.

Staff are investigating the issue.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 14, 14:42 PDT

Network Maintenance: Davis Border Router

Completed - The scheduled maintenance has been completed.
Mar 14, 08:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 06:00 PDT

Scheduled - Purpose:

Migrate network traffic for AT&T Internet service to new circuits.

Impact:

Clients may experience a brief increase in network latency for services routed via AT&T during the migration process.

Network

128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 11, 17:25 PDT

Voice Gateway Telephone Outage

Resolved - This incident has been resolved.
Mar 14, 07:10 PDT

Monitoring - A fix has been implemented and admins are monitoring the results.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 13, 13:07 PDT

Update - We are executing an emergency fix between 12-1.
There is a chance that Jabber phone calls might drop during this emergency change. If a call drops, a new phone call should be able to be placed successfully afterward.

Voice Gateway Telephone Lines are currently down. Affected lines are analog lines hosted on analog gateways which may include phones like wireless lab phones and fax lines.

There is no impact to Cisco VoIP phones, Jabber, call centers, auto attendants, and Zoom Phone.

Technicians are currently troubleshooting the problem.
Mar 13, 12:01 PDT

Investigating - Voice Gateway Telephone Lines are currently down. Affected lines are analog lines hosted on analog gateways which may include phones like wireless lab phones and fax lines.

There is no impact to Cisco VoIP phones, Jabber, call centers, auto attendants, and Zoom Phone.

Technicians are currently troubleshooting the problem.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 13, 10:18 PDT

Planned Maintenance: Campus Data Center UPS Systems

Completed - The scheduled maintenance has been completed.
Mar 14, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 18:00 PDT

Scheduled - Purpose:
Schneider-Electric Field Engineers will perform a routine, annual Preventive Maintenance (PM) procedure for the Campus Data Center's infrastructure UPS units.

Impact:
A service interruption is not expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 5, 13:48 PST

Mar 13, 2025

Emergency Maintenance: Voice Gateway Telephone

Completed - The scheduled maintenance has been completed.
Mar 13, 13:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 12:01 PDT

Scheduled - Purpose: We are executing an emergency fix between 12-1

Impact: There is a chance that Jabber phone calls might drop during this emergency change. If a call drops, a new phone call should be able to be placed successfully afterward.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 13, 12:00 PDT

Mar 12, 2025

Planned Maintenance: Maintenance for Cisco VoIP Telephone System

Completed - The scheduled maintenance has been completed.
Mar 12, 23:59 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 20:00 PDT

Scheduled - Purpose:

Import new certificate trusts to support communication with the new Cisco VoIP system.

Impact:

There is no expected client impact. Calls in progress will not be interrupted. Some Cisco phones might reboot during the maintenance window. Zoom Phone is not affected by this maintenance.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 10, 16:13 PDT

Network Maintenance: DNS

Completed - The scheduled maintenance has been completed.
Mar 12, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 18:00 PDT

Scheduled - Purpose:
Remove expired 120.128.in-addr.arpa. DNSSEC DS record from ARIN

Impact:
Risk is low and no impact expected

Affected:
128.120.0.0/16

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Feb 18, 14:09 PST

ASIS Degradation

Resolved - The SMTP service was restored.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 12, 16:18 PDT

Investigating - The SMTP service is currently experiencing a disruption and is unable to send mail.

Admins are actively working to restore it.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 12, 09:03 PDT

Mar 11, 2025

Planned Maintenance: AggieCloud: Account Management Application

Completed - The scheduled maintenance has been completed.
Mar 11, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:00 PDT

Scheduled - Purpose:
Minor version upgrade to AggieCloud Management Console (1.7.0)

Impact:
Users may experience intermittent issues logging in and using the AggieCloud Management console at https://app.cloud.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 6, 15:13 PST

Mar 10, 2025

Network Maintenance: Campus Wireless

Completed - The scheduled maintenance has been completed.
Mar 10, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:00 PDT

Scheduled - Purpose:

Need to reboot two of the wireless authentication servers per vendor recommendation.

Impact:

No outage for Eduroam or existing guest users is expected. Clients might experience an issue creating new Guest accounts while the main server is rebooting.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 10, 16:16 PDT

Planned Maintenance: Deploy Banner Admin pages ZSADEPT and SSASEC

Completed - The scheduled maintenance has been completed.
Mar 10, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 17:30 PDT

Scheduled - Purpose:
The following banner modules will be installed:
- ZSADEPT
- SSASEC

Impact:
Banner PROD database (SIS) will be unavailable

Affected:
- Banner Admin Pages

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 7, 13:52 PST

myadmissions.ucdavis.edu Degradation

Resolved - Staff identified and addressed a high load of connections and service was restored.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 10, 09:25 PDT

Investigating - The myadmissions.ucdavis.edu website is experiencing slow performance due to high load, staff are investigating.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 7, 15:51 PST

Network Maintenance: Davis Border Router

Completed - The scheduled maintenance has been completed.
Mar 10, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 04:00 PDT

Scheduled - Purpose:

Update border router configuration to optimize network traffic originating from AT&T customer sites.

Impact:

Clients may experience a brief increase in network latency for services routed via AT&T when the change is implemented.

Network

128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Feb 27, 16:51 PST

All Systems Operational

Scheduled Maintenance

Planned Maintenance: SiteFarm Mar 24, 2025 20:00-21:00 PDT

Planned Maintenance: Campus Home Site Mar 25, 2025 07:30-08:00 PDT

Planned Maintenance - Electrical Utility Shutdown - Zoology Field Building / N017, and Aquatic Biology & Environmental Science Bldg / N015 Mar 25, 2025 08:00-09:00 PDT

Planned Maintenance: OASIS Mar 27, 2025 19:00-23:00 PDT

Planned Maintenance: ServiceNow Mar 31, 2025 18:00-23:59 PDT

Network Maintenance: Davis Border Router Apr 7, 2025 06:00-07:00 PDT

Past Incidents

Planned Maintenance: SiteFarm Mar `24`, `2025` `20:00`-`21:00` PDT

Planned Maintenance: Campus Home Site Mar `25`, `2025` `07:30`-`08:00` PDT

Planned Maintenance - Electrical Utility Shutdown - Zoology Field Building / N017, and Aquatic Biology & Environmental Science Bldg / N015 Mar `25`, `2025` `08:00`-`09:00` PDT

Planned Maintenance: OASIS Mar `27`, `2025` `19:00`-`23:00` PDT

Planned Maintenance: ServiceNow Mar `31`, `2025` `18:00`-`23:59` PDT

Network Maintenance: Davis Border Router Apr `7`, `2025` `06:00`-`07:00` PDT