Update - We are continuing to investigate this issue.
May 13, 2025 - 14:55 PDT
May 13, 2025 - 14:55 PDT
Update - We are continuing to investigate this issue.
May 13, 2025 - 14:55 PDT
May 13, 2025 - 14:55 PDT
Update - We are continuing to investigate this issue.
May 13, 2025 - 14:53 PDT
May 13, 2025 - 14:53 PDT
Update - Information and Educational Technology (IET) is investigating reports that Kaltura Media Gallery, the tool hosting video materials in Canvas, is intermittently unavailable. Starting approximately Sunday, May 11, 2025, students and faculty may not be able to consistently access video materials in Canvas and may receive an “application error message.” Aggie Video, also powered by Kaltura, is not impacted.
This is a vendor-driven outage not limited to UC Davis. Updates will be posted as they become available.
Lecture Capture videos are still being recorded and will be available when the Media Gallery issue is resolved.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 13, 2025 - 14:49 PDT
This is a vendor-driven outage not limited to UC Davis. Updates will be posted as they become available.
Lecture Capture videos are still being recorded and will be available when the Media Gallery issue is resolved.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 13, 2025 - 14:49 PDT
Investigating - The Media Gallery/Kaltura LTI is currently experiencing a degradation that started over the weekend.
Staff are investigating the issue.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 12, 2025 - 08:19 PDT
Staff are investigating the issue.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 12, 2025 - 08:19 PDT
Adobe
?
Operational
AggieBudget
?
Operational
AggieBuy
?
Operational
AggieCloud: Account Management
?
Operational
AggieCloud AWS
?
Operational
AggieCloud Azure
?
Operational
AggieDash
Operational
AggieFeed
?
Operational
AggieService
?
Operational
AggieExpense
Operational
AggieVideo
?
Operational
APHID
?
Operational
ASIS
?
Operational
ATR portal
?
Operational
Banner
?
Operational
Box
?
Operational
Cable TV
Operational
Canvas
?
Degraded Performance
CAS
?
Operational
Computing Accounts
?
Operational
Crashplan Backup Service
Operational
Data Center Colocation
Operational
DavisMail
?
Operational
DHCP
?
Operational
DNS
?
Operational
DocuSign
?
Operational
Duo Multifactor Authentication
Operational
Email Lists
?
Operational
Email Routing
?
Operational
Faculty Sites Services
?
Operational
Final Grading System (FGS) direct web access
?
Operational
GS Commencement
?
Operational
GS eDocs
?
Operational
GS GradHub
?
Operational
GS GradTrack$
?
Operational
GS LAMB
?
Operational
GS PRM
?
Operational
GS SPA
?
Operational
GS ProgramsManager
?
Operational
GS Stats
?
Operational
FISDS
?
Operational
IAM
?
Operational
IT Catalog
?
Operational
Kerberos
?
Operational
KFS
?
Operational
LDAP
?
Operational
Lecture Capture
?
Operational
MyAwards
?
Operational
MyInfoVault
?
Operational
myUCDavis
?
Operational
Network
?
Operational
Network Time
?
Operational
OASIS
?
Operational
Privileged Account Management
?
Operational
Pinnacle
Operational
Qualtrics
?
Operational
Radio Service (800MHz)
Operational
SAN & DCFS
?
Operational
SRCE
?
Operational
ServiceNow
?
Operational
Shibboleth
?
Operational
SiteFarm
Operational
Software Website
?
Operational
Television Service
Operational
TRS
?
Operational
uConnect Active Directory
?
Operational
uConnect ADFS
?
Operational
uConnect Exchange On-prem
?
Operational
uConnect Office 365
?
Operational
UC Davis Home Site
?
Operational
UCD Mobile
?
Operational
Virtualization
?
Operational
Voicemail
Operational
Voice Telephone System
?
Operational
VPN
?
Operational
Web Hosting
?
Operational
Wireless
?
Operational
Zoom
?
Operational
Photo Rosters
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance: SiteFarm May 16, 2025 20:00 - May 17, 2025 10:00 PDT
Scheduled -
Purpose:
Upgrade SiteFarm
Impact:
No downtime is expected
Affected:
All web sites hosted on Acquia Site Factory
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 12, 2025 - 17:59 PDT
Upgrade SiteFarm
Impact:
No downtime is expected
Affected:
All web sites hosted on Acquia Site Factory
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 12, 2025 - 17:59 PDT
Planned Maintenance: Campus Home Site May 18, 2025 08:00-08:30 PDT
Purpose:
Minor code updates
Impact:
No downtime is expected
Affected:
Campus Home Site at www.ucdavis.edu
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 14, 2025 - 12:07 PDT
Minor code updates
Impact:
No downtime is expected
Affected:
Campus Home Site at www.ucdavis.edu
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 14, 2025 - 12:07 PDT
Network Maintenance: Davis Border Router May 19, 2025 04:00-06:00 PDT
Purpose:
Update interior gateway protocol configuration statements for UCDH backup network path to the Davis Campus
Impact:
A service interruption is not expected
Affected:
128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 23, 2025 - 17:32 PDT
Update interior gateway protocol configuration statements for UCDH backup network path to the Davis Campus
Impact:
A service interruption is not expected
Affected:
128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 23, 2025 - 17:32 PDT
Planned Maintenance: ServiceNow May 19, 2025 18:00-23:59 PDT
Purpose:
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. The release notes are located here: The release notes are located here: https://kb.ucdavis.edu/?id=11975.
Impact:
No downtime is expected.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 12, 2025 - 14:12 PDT
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. The release notes are located here: The release notes are located here: https://kb.ucdavis.edu/?id=11975.
Impact:
No downtime is expected.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 12, 2025 - 14:12 PDT
Network Maintenance: Network Optical System May 20, 2025 04:00-06:00 PDT
Purpose:
Configure VLANs on the network optical system between the Davis Campus and Sacramento Campus
Impact:
A service interruption is not expected
Affected Buildings:
AGGIESQ-LLL
AGGIESQ-LSTE
Affected VLANs:
ACU-1-FW
AGSQR-LLL-1-FW
AGSQR-LLL-2-FW
AGSQR-OFC-1-FW
AGSQR-PRTNRS-1-FW
ARCH-&-ENGR-1-FW
ENG-BIOMED-2
GEN-ACAD-1
U-EXTENSION-5-FW
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 15, 2025 - 09:30 PDT
Configure VLANs on the network optical system between the Davis Campus and Sacramento Campus
Impact:
A service interruption is not expected
Affected Buildings:
AGGIESQ-LLL
AGGIESQ-LSTE
Affected VLANs:
ACU-1-FW
AGSQR-LLL-1-FW
AGSQR-LLL-2-FW
AGSQR-OFC-1-FW
AGSQR-PRTNRS-1-FW
ARCH-&-ENGR-1-FW
ENG-BIOMED-2
GEN-ACAD-1
U-EXTENSION-5-FW
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 15, 2025 - 09:30 PDT
Network Maintenance: Shutdown and clean up physical and virtual interfaces for the L2 bridge between UCDNET3 and UCDNET4 on UCDNET4 adf3-1 and adf3-2 May 21, 2025 17:00-23:59 PDT
Purpose:
We will shut down and clean up the physical and virtual interface for the bridge points on UCDNET4 adf3-1 and adf3-2.
Impact:
No impact is expected.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 14, 2025 - 16:45 PDT
We will shut down and clean up the physical and virtual interface for the bridge points on UCDNET4 adf3-1 and adf3-2.
Impact:
No impact is expected.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 14, 2025 - 16:45 PDT
Network Maintenance: Davis Border Router May 22, 2025 04:00-06:00 PDT
Purpose:
Configure interior and exterior gateway protocol statements for the Davis Campus
Impact:
A service interruption is not expected
Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 15, 2025 - 09:28 PDT
Configure interior and exterior gateway protocol statements for the Davis Campus
Impact:
A service interruption is not expected
Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 15, 2025 - 09:28 PDT
Network Maintenance: Davis Campus Network May 22, 2025 06:00-07:00 PDT
Purpose:
Configure prefix advertisement to support future Azure ExpressRoute service
Impact:
A service interruption is not expected
Affected:
172.30.0.0/16
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 15, 2025 - 09:27 PDT
Configure prefix advertisement to support future Azure ExpressRoute service
Impact:
A service interruption is not expected
Affected:
172.30.0.0/16
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 15, 2025 - 09:27 PDT