UC Davis Status

All Systems Operational

Adobe Operational

AggieBudget Operational

AggieBuy Operational

AggieCloud: Account Management Operational

AggieCloud AWS Operational

AggieCloud Azure Operational

AggieDash Operational

AggieFeed Operational

AggieService Operational

AggieExpense Operational

AggieVideo Operational

APHID Operational

ASIS Operational

ATR portal Operational

Banner Operational

Box Operational

Cable TV Operational

Canvas Operational

CAS Operational

Computing Accounts Operational

Crashplan Backup Service Operational

Data Center Colocation Operational

DavisMail Operational

DHCP Operational

DNS Operational

DocuSign Operational

Duo Multifactor Authentication Operational

Email Lists Operational

Email Routing Operational

Faculty Sites Services Operational

Final Grading System (FGS) direct web access Operational

GS Commencement Operational

GS eDocs Operational

GS GradHub Operational

GS GradTrack$ Operational

GS LAMB Operational

GS PRM Operational

GS SPA Operational

GS ProgramsManager Operational

GS Stats Operational

FISDS Operational

IAM Operational

IT Catalog Operational

Kerberos Operational

KFS Operational

LDAP Operational

Lecture Capture Operational

MyAwards Operational

MyInfoVault Operational

myUCDavis Operational

Network Operational

Network Time Operational

OASIS Operational

Privileged Account Management Operational

Pinnacle Operational

Qualtrics Operational

Radio Service (800MHz) Operational

SAN & DCFS Operational

SRCE Operational

ServiceNow Operational

Shibboleth Operational

SiteFarm Operational

Software Website Operational

Television Service Operational

TRS Operational

uConnect Active Directory Operational

uConnect ADFS Operational

uConnect Exchange On-prem Operational

uConnect Office 365 Operational

UC Davis Home Site Operational

UCD Mobile Operational

Virtualization Operational

Voicemail Operational

Voice Telephone System Operational

VPN Operational

Web Hosting Operational

Wireless Operational

Zoom Operational

Photo Rosters Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance: Deploy Banner Admin page, ZGACCES Apr `28`, `2025` `17:30`-`18:00` PDT

Purpose:
The following banner modules will be installed:
- ZGACCES

Impact:
Banner Pages will be unavailable.

Affected:
- Banner Admin Pages

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 24, 2025 - 15:38 PDT

Planned Maintenance: ServiceNow Apr `28`, `2025` `18:00`-`23:59` PDT

Purpose:
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. The release notes are located here: https://kb.ucdavis.edu/?id=11900.

Impact:
Impact:
No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 21, 2025 - 10:03 PDT

Network Maintenance: Clean up the VLANs and SVIs on the UCDNET4 L2 bridge points ADF3-1 and ADF3-2 May `1`, `2025` `17:00`-`23:59` PDT

Purpose:
As we migrated most networks from UCDNET3 to UCDNET4, we will clean up the VLANs and SVIs (no longer needed) on the UCDNET4 L2 bridge points ADF3-1 and ADF3-2.

Impact:
No impact is expected.

Affected VLANs:
ACAD-PREP-PROG-1-FW
ACTG&FINAC-1-FW
ACTG&FINAC-2-FW
ACTG&FINAC-3-FW
ACTG&FINAC-5-FW
ACU-1-FW
ADMIN-&-RESRC-MGMT-1-FW
ADMIS&OUTRCH-2-FW
ADMISSIONS-1-FW
ADVISING-SVS-1-DMZ
ALUMNI-AFFRS-1-FW
ALUMNI-AFFRS-2
ALUMNI-AFFRS-3
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ANTHROPOLOGY-1-FW
ARCH-&-ENGR-1-FW
ARCH-&-ENGR-2
ARM-ALARMS-1-FW
ARM-ALARMS-1-NR
ARM-SAN-1-NR
ART-1-FW
ART-2-FW
ART-3-FW
ASUCD-1-FW
AUSSC-1-FW
AVC-ENRLMT-SVCS-1-FW
BANNER-1-FW
BIO-SCI-1-DMZ
BOOKSTORE-1-FW
CABA-1-FW
CALSPACE-CNTR-1
CALSPACE-CNTR-2
CAMPUS-EV&IN-1-FW
CASHIER-1-FW
CEPRAP-1-FW
CGM-3-NR
CHANCELLOR-11-FW
CHANCELLOR-12-FW
CHANCELLOR-1-FW
CHANCELLOR-2
CHANCELLOR-3
CHANCELLOR-4
CHANCELLOR-5-FW
CHANCELLOR-6-FW
CHANCELLOR-8-FW
CHANCELLOR-9-FW
CHEMISTRY-1-FW
COE-ITSS-11-FW
COE-ITSS-1-FW
COUNSELING-1-FW
COUNSELING-2-NR
COUNSELING-3-NR
CPE-1-FW
CROC-NUC-LAB-1
CTR-AG-ISSUE-1-FW
CTR-CMP-MED-1-FW
CTR-CMP-MED-DMZ
CTR-COMP-SCI/EN-1
CTR-CPANHLTH-2-FW
CTR-MIND-BRAIN-1-FW
CTR-MIND-BRAIN-3-FW
CTR-MIND-BRAIN-5-FW
CTR-NEUROSCI-1-FW
CULTURE-STDS-1-FW
DANR-6-FW
DANR-DMZ
DC&CLIENT-SVC-107-FW
DC&CLIENT-SVC-114-FW
DC&CLIENT-SVC-115-FW
DC&CLIENT-SVC-116-FW
DC&CLIENT-SVC-117-FW
DC&CLIENT-SVC-11-FW
DC&CLIENT-SVC-12-DMZ
DC&CLIENT-SVC-12-FW
DC&CLIENT-SVC-36-FW
DC&CLIENT-SVC-43
DC&CLIENT-SVC-46
DC&CLIENT-SVC-47
DC&CLIENT-SVC-66-NR
DC&CLIENT-SVC-94
DEAN-AG-1-FW
DEAN-AG-2-FW
DEAN-AG-3-FW
DEAN-AG-4-FW
DEAN-AG-5-FW
DEAN-AG-6-FW
DEAN-AG-7-FW
DEAN-BIO-SCI-1-FW
DEAN-ENGIN-1
DEAN-ENGIN-4
DEAN-ENGIN-5
DEAN-ENGIN-6
DEAN-L&S-1-FW
DEAN-L&S-2-FW
DEAN-L&S-4-FW
DEAN-L&S-6
DEAN-L&S-7-FW
DEAN-MED-ADM-11-NR
DEAN-MED-ADM-12-FW
DEAN-MED-ADM-13-FW
DEAN-MED-ADM-14-FW
DEAN-MED-ADM-1-FW
DEAN-MED-ADM-2-FW
DEAN-MED-ADM-3-FW
DEAN-MED-ADM-4-FW
DEAN-MED-ADM-5-FW
DEAN-MED-ADM-6-FW
DEAN-MED-ADM-8-FW
DEAN-MED-ADM-9-FW
DEAN-VETMED-1-DMZ
DEAN-VETMED-1-FW
DESIGN-1-FW
DESIGN-2-FW
DEVAR-1-FW
DEVAR-1-VPN
DEVAR-2-FW
DOE-1-FW
DRAMATIC-ART-1-FW
DRAMATIC-ART-2-FW
ECO-1-NR
ECO-2-NR
ECO-3-NR
ECO-4-NR
ECO-5-NR
ECONOMICS-1-FW
ECONOMICS-2-FW
EDUCATION-1-DMZ
EDUCATION-1-FW
EDUCATION-2-FW
ENG-CHEM&MAT-1
ENG-CIVL&ENV-10-NR
ENG-CIVL&ENV-8
ENG-CIVL&ENV-9-NR
ENG-CMPR-SCI-7
ENG-MCH&AERO-4
ENTOMOLOGY-4-FW
ENV-STUDIES-3-FW
ENV-TOX-1-FW
EOC-1-FW
EVOL&ECOLOGY-1-FW
EVOL&ECOLOGY-2-FW
FAC-1-NR
FAC-ADV-INST-1-FW
FIN-AID&EMPL-1-FW
FIN-AID&EMPL-3-FW
FIRE-DEPT-2-FW
FLEET-1-FW
FOA-SCM-1-FW
FOODCHAIN-1-FW
FPMS-1-DMZ
FPMS-1-FW
GEN-ACAD-1
GEN-ACAD-2-FW
GENOME-CTR-1-FW
GENOME-CTR-2-FW
GENOME-CTR-4-FW
GENOME-CTR-8-FW
GEOLOGY-1-FW
GRAD-STUDIES-1-FW
GRAD-STUDIES-CONF-1-FW
GRAD-STUDIES-EMS-1-FW
GRAD-STUDIES-EVNTS-1-FW
GRAD-STUDIES-SIGN-1-FW
GSM-8-FW
HISTORY-2-FW
HOUSING-10-DMZ
HOUSING-10-FW
HOUSING-11-NR
HOUSING-1-FW
HOUSING-2-FW
HOUSING-3-FW
HOUSING-5-NR
HOUSING-6-NR
HOUSING-7-FW
HOUSING-8-FW
HOUSING-9-NR
HR&RISK-MGMT-1-DMZ
HR&RISK-MGMT-1-FW
HR&RISK-MGMT-3-FW
HR&RISK-MGMT-6-FW
HUM-INNOV-LAB-1-FW
HVAC-1-FW
HVAC-2-FW
IDAV-CSE-1-FW
IET-EAIS-SANDBOX-1-FW
INFO-TECH-SVCS-1-NR
INFO-TECH-SVCS-2-NR
INFO-TECH-SVCS-3-NR
IN-GOVT-AFF-1-FW
IN-GOVT-AFF-2-FW
IN-GOVT-AFF-3-FW
IN-GOVT-AFF-4-FW
INST-TRNS-ST-1
INST-TRNS-ST-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-3-FW
INTRN&CR-CTR-1-2-DMZ
INTRN&CR-CTR-1-FW
ISO-LAB-1-FW
ISO-SOC-1-FW
IT-COMMUNRES-13-FW
IT-COMMUNRES-1-FW
IT-COMMUNRES-2-FW
IT-COMMUNRES-4-FW
IT-COMMUNRES-8-FW
IT-CRETV-2-FW
IT-CRETV-3-FW
IT-CRETV-COM-1-DMZ
IT-CRETV-COM-1-FW
IT-INFO-RES-1
IT-INFO-RES-10
IT-INFO-RES-11
IT-INFO-RES-12
IT-INFO-RES-14
IT-INFO-RES-15
IT-INFO-RES-16
IT-INFO-RES-17-FW
IT-INFO-RES-18
IT-INFO-RES-19-20-DMZ
IT-INFO-RES-19-FW
IT-INFO-RES-20-FW
IT-INFO-RES-25
IT-INFO-RES-26-FW
IT-SEC-1-FW
JMIE-1
JMIE-2-FW
JMIE-3-FW
JMIE-4-FW
JMIE-5
JMIE-6-FW
JMIE-7-FW
JMIE-8-FW
LANG-LIT-1-FW
LANG-LIT-2-FW
LANG-LIT-3-VPN
LANGUAGE-LAB-1-FW
LARRY-1-DMZ
LAW-1-FW
LAW-2-FW
LAW-3-DMZ
LAW-3-FW
LAW-CLSSRM-NR
LAWR-1-FW
LAWR-3
LAWR-4-NR
LAW-SECURITY-NR
LDA-3-FW
LIGHTING-1-NR
LIGHTING-2-NR
M-COM-HEALTH-1-2-DMZ
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
M-CURIC-SUPT-1-DMZ
M-CURIC-SUPT-1-FW
MEYER-COMM-1
MGMT-SCH-OF-1-DMZ
MGMT-SCH-OF-1-FW
MGMT-SCH-OF-2-FW
MICROBIOLOGY-1-FW
M-NEUROLOGY-1-FW
M-NEUROSURG-1
M-NEUROSURG-2
MOL&CELL-BIO-1-FW
MONDAVI-1-FW
MONDAVI-2-FW
MONDAVI-4-NR
MONDAVI-5
MU-GENERAL-1
MU-GENERAL-2
MU-GENERAL-3
MUSIC-1-FW
NEAT-ORU-1-FW
NEUROPHY-BEH-1-FW
NEUROPHY-BEH-3
NMR-FACILITY-1-FW
NOC-7-FW
NOC-GUEST
NOC-TECHNICIANS-1-FW
NUTRITION-1-FW
OCM-1-FW
O&M:UTILITIES-1
O&M:UTILITIES-2
PARKING-SVCS-1-FW
PARKING-SVCS-2-FW
PD-VIDEO-1-FW
PD-VIDEO-1-NR
PHYSICS-1-FW
PHYSICS-2-FW
PHYSICS-4-FW
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PHYS-PLANT-4-FW
PHYS-PLANT-5-FW
PHYS-PLANT-6-FW
PLAN&BUDGET-1-FW
PLANT-BIOLOGY-1-FW
PLANT-BIOLOGY-3-NR
PLANT-BIOLOGY-4-NR
PLANT-PATH-4
PLANT-SCIENCES-11-NR
PLANT-SCIENCES-12-NR
PLANT-SCIENCES-13-DMZ
PLANT-SCIENCES-13-FW
PLANT-SCIENCES-1-DMZ
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-20-NR
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-5-DMZ
PLANT-SCIENCES-5-FW
PLANT-SCIENCES-6-DMZ
PLANT-SCIENCES-6-FW
PLANT-SCIENCES-8-DMZ
PLANT-SCIENCES-8-FW
PLANT-SCIENCES-9-FW
POLICE-4-FW
POLIT-SCI-1-FW
POWER-1-NR
PRIM-RES-CTR-1-FW
PRIM-RES-CTR-4-FW
PSYCHOLOGY-1-FW
PSYCHOLOGY-2-FW
PSYCHOLOGY-3-FW
PUB-COMMUNIC-1-FW
REC-HALL-2-FW
REC-HALL-3
REGISTRAR-1-FW
REGISTRAR-2-FW
REPRO-4-FW
SAFETY-SVCS-1-DMZ
SAFETY-SVCS-1-FW
SAFETY-SVCS-2-FW
SET-TOP-BOX-1
SHRD-SVC-CTR-1-FW
SOCIOLOGY-1-FW
SOC-SCI-ADM-1-FW
SOC-SCI-DSS-1-FW
SOC-SCI-DSS-2-FW
SOC-SCI-DSS-3-FW
SOC-SCI-DSS-4-FW
STAF-DEV&PRF-2-FW
STDT-JUD-AFF-1-FW
STUDENT-AFFRS-1-FW
STUDENT-AFFRS-2-NR
STUDENT-AFFRS-3-FW
STUDENT-AFFRS-4-FW
STUDENT-AFFRS-5-FW
STUDENT-AFFRS-6-FW
STUDENT-AFFRS-7-FW
STUDENT-AFFRS-8-NR
STUDENT-AFFRS-9-FW
STU-DIS-CTR-1-FW
STU-HLTH-SVCS-3-NR
STU-HLTH-SVCS-4-NR
UCD-MNRC-1
UC-LANG-CONS-1-FW
U-EXTENSION-2-FW
U-EXTENSION-3-FW
U-EXTENSION-4-FW
U-EXTENSION-5-FW
U-RELATIONS-1-FW
U-RELATIONS-4-FW
USDA-2-FW
VC-RESEARCH-1-DMZ
VC-RESEARCH-1-FW
VC-RESEARCH-3-DMZ
VC-RESEARCH-3-FW
VC-RESEARCH-4-NR
VC-RESEARCH-7-FW
VC-STU-AFFRS-2
VC-STU-AFFRS-3-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
VM-RESEARCH-2-FW
WASTEWATER-1-FW
WATER-1-NR
W-&-F-BIO-1-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 23, 2025 - 17:31 PDT

Planned Maintenance: Graduate Studies May `1`, `2025` `19:00`-`22:00` PDT

Purpose:
System Administrators will perform routine maintenance on Graduate Studies servers.

Impact:
GS Commencement , GS eDocs, GS GradHub, GS GradTrack$, GS PRM, GS SPA, GS ProgramsManager, GS Stats

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 23, 2025 - 15:50 PDT

Network Maintenance: Davis Border Router May `19`, `2025` `04:00`-`06:00` PDT

Purpose:
Update interior gateway protocol configuration statements for UCDH backup network path to the Davis Campus

Impact:
A service interruption is not expected

Affected:
128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 23, 2025 - 17:32 PDT

Past Incidents

Apr 25, 2025

No incidents reported today.

Apr 24, 2025

Planned Maintenance: Faculty Sites Update

Completed - The scheduled maintenance has been completed.
Apr 24, 17:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 17:00 PDT

Scheduled - Purpose:

Update Faculty Sites

Impact:

No downtime is expected.

Affected:

All web sites hosted on Faculty Sites

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 22, 14:14 PDT

AggieService Degradation

Resolved - This incident has been resolved.
Apr 24, 08:24 PDT

Investigating - AggieService is currently experiencing a degradation.

Issues:
Slow form submissions
Prompts multiple times for recaptcha
Some fields not being propagated into cases

Staff are investigating the issue, but it appears to be a possible vendor outage (Form Assembly)

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 22, 12:56 PDT

Apr 23, 2025

No incidents reported.

Apr 22, 2025

Apr 21, 2025

Network Maintenance: Sacramento Border Router

Completed - The scheduled maintenance has been completed.
Apr 21, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 03:00 PDT

Scheduled - Purpose:

Update interior gateway protocol configuration statements for network peers.

Impact:

A service interruption is not expected.

Network

128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 4, 11:42 PDT

Apr 20, 2025

Planned Maintenance: Banner Production Database Migration to New Hardware

Completed - The scheduled maintenance has been completed.
Apr 20, 17:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 16:30 PDT

Scheduled - Purpose:
Migrate Banner Production database (Tyche) to new hardware.

Impact:
Any dependent services, including myUCDavis, will be impacted and may be inaccessible during the Banner migration and validation.

Affected:
Banner Production database

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 3, 09:19 PDT

Migrate Banner Production database (Tyche) to new hardware.

Completed - All expected stakeholder validations have now passed, and Banner is fully back in operational mode.
Apr 20, 13:53 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 10:31 PDT

Scheduled - Impact:
Any dependent services, including myUCDavis, will be impacted and may be inaccessible during the Banner migration and validation.

Affected:
Banner Production database
Apr 20, 10:30 PDT

Apr 19, 2025

No incidents reported.

Apr 18, 2025

Planned Maintenance - Utility Shutdown - Young Hall Storage Annex / B006, and Young Hall / B007

Completed - The scheduled maintenance has been completed.
Apr 18, 10:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 06:00 PDT

Scheduled - Purpose:

To replace breaker in MCC.

Impact:

Network

Affected Buildings:

YOUNG
YOUNG STORE

Affected VLANs:

ANTHROPOLOGY-1-FW
CTR-MIND-BRAIN-1-FW
CTR-MIND-BRAIN-3-FW
ECO-3-NR
GEN-ACAD-1
GEN-ACAD-2-FW
IN-GOVT-AFF-3-FW
PHYS-PLANT-2-FW
POWER-1-NR
PSYCHOLOGY-1-FW
PSYCHOLOGY-2-FW
PSYCHOLOGY-3-FW
WIRELESS
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 11, 13:37 PDT

Planned Maintenance: AggieCloud: Account Management Application

Completed - The scheduled maintenance has been completed.
Apr 18, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 07:30 PDT

Scheduled - Purpose:
Minor version upgrade to AggieCloud Management Console (1.7.1)

Impact:
Users may experience intermittent issues logging in and using the AggieCloud Management console at https://app.cloud.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 15, 13:01 PDT

Planned Maintenance - Electrical/HVAC Utility Shutdown - Chemistry / C098

Completed - The scheduled maintenance has been completed.
Apr 18, 07:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 PDT

Scheduled - Purpose:
Will be shutting down B6-2 panel, for the preparation of installation of new conduit for a new MS panel. Fume Hoods in Lab 130 will also be affected.

Impact:
Electrical and HVAC: This shutdown will affect all electrical to the following rooms;123,130,131,135. This will also affect heating, cooling and ventilation to room 130.

Affected Buildings:
CHEM

Affected VLANs:
ACTG&FINAC-1-FW
ACTG&FINAC-3-FW
CHEMISTRY-1-FW
CHEMISTRY-3-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 10, 14:04 PDT

Apr 17, 2025

Zoom Outage

Resolved - On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain.

Zoom, Markmonitor and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security, network failure or Distributed Denial of Service (DDoS) attack at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.
Apr 17, 12:27 PDT

Monitoring - Clarification at top of outage that this is a global outage not limited to UC Davis.

Time 1:29pm
Incident status: Identified Services are starting to recover. If you are still unable to connect please flush your DNS cache and reattempt and you should be able to connect.
Apr 16, 14:07 PDT

Update - Zoom, Zoom Phone Soft Phones, and Poly Desk Phones are currently experiencing an outage.

We are investigating domain name resolution issues on the zoom.us domain that is affecting multiple services. Regular updates will be provided.

Time posted
Apr 16, 12:17 PDT
Components affected
Partial Outage Zoom Contact Center - Global - Web Portal
Partial Outage Zoom Meetings - Zoom Meetings
Partial Outage Zoom Phone - Global - Web Portal (Admin)
Partial Outage Zoom Website - Web Portal
Apr 16, 12:25 PDT

Update - We are continuing to investigate this issue.
Apr 16, 12:21 PDT

Investigating - Zoom is currently experiencing an outage. Staff are investigating the issue.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 16, 12:19 PDT

Apr 16, 2025

Planned Maintenance: Data Center's VMware vCenter Server vmc.ucdavis.edu

Completed - The scheduled maintenance has been completed.
Apr 16, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:00 PDT

Scheduled - Purpose:
SSL cert renewal

Impact:
Intermittent service availability

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 09:40 PDT

Network Maintenance: Campus Data Center

Completed - The scheduled maintenance has been completed.
Apr 16, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 PDT

Scheduled - Purpose:
Staff will be performing routine maintenance on the Campus Data Center network gear.

Impact:
All components are redundant, but client sessions might reset as we migrate service across redundant devices.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 11:13 PDT

Canvas Provisioning Degradation

Resolved - Admins identified the problem as an undocumented change in the Canvas API.
They implemented a fix late Friday and we confirmed over the weekend that it resolved the issue.

CDPS automatic enrollment updates have been reenabled and are completing successfully.
Apr 16, 15:42 PDT

Investigating - Canvas Provisioning is currently experiencing a degradation.

Staff are investigating the issue.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 9, 15:25 PDT

Apr 15, 2025

Emergency Network Maintenance: Emergency Reboot of Cisco VoIP Servers

Completed - The scheduled maintenance has been completed.
Apr 15, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 10:00 PDT

Scheduled - Purpose:
Restore login attempts for a small handful of Cisco Jabber users.

Impact / Affected Services:
We expect no impact to VoIP services. This change is to restore login capability for a small group of users. This change is for Cisco Jabber, Zoom Phone is not impacted. Please report any Cisco Jabber issues during the maintenance to IT Express.

Locations Affected:
All

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 15, 09:47 PDT

Apr 14, 2025

Planned Maintenance: AggieService

Completed - The scheduled maintenance has been completed.
Apr 14, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:00 PDT

Scheduled - Purpose:

Student recruitment intake process updates & bug fixes.

Impact:

No anticipated downtime for AggieService.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 11, 13:41 PDT

Network Maintenance: Sacramento Border Router

Completed - The scheduled maintenance has been completed.
Apr 14, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 03:00 PDT

Scheduled - Purpose:

Update network interface filter for the CENIC CalREN DC and HPR network peers.

Impact:
A service interruption is not expected.

Network

128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 4, 11:35 PDT

Apr 13, 2025

Planned Maintenance: Campus Home Site

Completed - The scheduled maintenance has been completed.
Apr 13, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 08:00 PDT

Scheduled - Purpose:
Minor code updates

Impact:
No downtime is expected

Affected:
Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 9, 15:53 PDT

Apr 12, 2025

Planned Maintenance: SiteFarm

Completed - The scheduled maintenance has been completed.
Apr 12, 10:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 20:00 PDT

Scheduled - Purpose:
Upgrade SiteFarm

Impact:
No downtime is expected

Affected:
All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 9, 14:03 PDT

Planned Maintenance: Banner Production Tomcat Application Upgrade

Completed - The scheduled maintenance has been completed.
Apr 12, 10:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 08:00 PDT

Scheduled - Purpose:

Required Tomcat application upgrade

Impact:

Services unavailable

Affected:
Banner production

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 9, 13:47 PDT

Apr 11, 2025

All Systems Operational

Scheduled Maintenance

Planned Maintenance: Deploy Banner Admin page, ZGACCES Apr 28, 2025 17:30-18:00 PDT

Planned Maintenance: ServiceNow Apr 28, 2025 18:00-23:59 PDT

Network Maintenance: Clean up the VLANs and SVIs on the UCDNET4 L2 bridge points ADF3-1 and ADF3-2 May 1, 2025 17:00-23:59 PDT