Investigating - Issue:

MathWorks online services are currently degraded due to a large IT security issue. Please see https://status.mathworks.com for more information.

Affected Services:

MATLAB, SIMULINK, MATLAB Grader, MATLAB Online, and more.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 28, 2025 - 16:04 PDT
Adobe ? Operational
AggieBudget ? Operational
AggieBuy ? Operational
AggieCloud: Account Management ? Operational
AggieCloud AWS ? Operational
AggieCloud Azure ? Operational
AggieDash Operational
AggieFeed ? Operational
AggieService ? Operational
AggieExpense Operational
AggieVideo ? Operational
APHID ? Operational
ASIS ? Operational
ATR portal ? Operational
Banner ? Operational
Box ? Operational
Cable TV Operational
Canvas ? Operational
CAS ? Operational
Computing Accounts ? Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail ? Operational
DHCP ? Operational
DNS ? Operational
DocuSign ? Operational
Duo Multifactor Authentication Operational
Email Lists ? Operational
Email Routing ? Operational
Faculty Sites Services ? Operational
Final Grading System (FGS) direct web access ? Operational
GS Commencement ? Operational
GS eDocs ? Operational
GS GradHub ? Operational
GS GradTrack$ ? Operational
GS LAMB ? Operational
GS PRM ? Operational
GS SPA ? Operational
GS ProgramsManager ? Operational
GS Stats ? Operational
FISDS ? Operational
IAM ? Operational
IT Catalog ? Operational
Kerberos ? Operational
KFS ? Operational
LDAP ? Operational
Lecture Capture ? Operational
MathWorks ? Degraded Performance
MyAwards ? Operational
MyInfoVault ? Operational
myUCDavis ? Operational
Network ? Operational
Network Time ? Operational
OASIS ? Operational
Privileged Account Management ? Operational
Pinnacle Operational
Qualtrics ? Operational
Radio Service (800MHz) Operational
SAN & DCFS ? Operational
SRCE ? Operational
ServiceNow ? Operational
Shibboleth ? Operational
SiteFarm Operational
Software Website ? Operational
Television Service Operational
TRS ? Operational
uConnect Active Directory ? Operational
uConnect ADFS ? Operational
uConnect Exchange On-prem ? Operational
uConnect Office 365 ? Operational
UC Davis Home Site ? Operational
UCD Mobile ? Operational
Virtualization ? Operational
Voicemail Operational
Voice Telephone System ? Operational
VPN ? Operational
Web Hosting ? Operational
Wireless ? Operational
Zoom ? Operational
Photo Rosters ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance: Deploy Banner Common, General, ARSYS, Student, Banner Access Management, Web Student upgrades Jun 7, 2025 07:00-10:00 PDT

Purpose:
The following Banner modules will be installed:
- Admin Common 9.3.38.1.4
- General 8.23 / 9.3.34.0.2
- ARSYS 8.16 / 9.3.29.0.2
- Student 8.34 / 9.3.37.0.7
- Banner Access Management 9.3.30.1.2
- Web Student 8.4-8.7.2.12

Impact:
Banner PROD database (SIS) will be unavailable.

Affected:
- Applications relying on direct access to Banner (SIS)
- Banner Admin Pages
- Banner SISWeb
- MyUCD

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jun 04, 2025 - 09:59 PDT

Planned Maintenance: OASIS Jun 12, 2025 19:00-23:00 PDT

Purpose:
OASIS administrators will be performing system patching and maintenance.

Impact:
Web Application Servers will be rebooted. Services may timeout during the window.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jun 03, 2025 - 15:52 PDT
Jun 6, 2025

No incidents reported today.

Jun 5, 2025
Completed - The scheduled maintenance has been completed.
Jun 5, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 18:00 PDT
Scheduled - Purpose:
Need to adjust a setting on the conductor to allow for a greater number of concurrent web clients to Captive Portal

Impact:
No impact is expected to any clients or access points

Affected:
Entire wireless network, including the residential halls

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 2, 14:56 PDT
Resolved - This incident has been resolved.
Jun 5, 15:17 PDT
Monitoring - This issue should now be resolved and we're monitoring for any further issue reports.
Jun 4, 13:57 PDT
Investigating - The IAM team is looking into the reports of Shibboleth issues
Jun 4, 10:06 PDT
Monitoring - Staff are monitoring the issue.
May 28, 09:59 PDT
Investigating - Shibboleth is currently experiencing a degradation with log in issues. Staff are investigating the issue.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 28, 08:44 PDT
Jun 4, 2025
Resolved - This incident has been resolved.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 4, 17:57 PDT
Update - We are aware of this issue and are waiting on a response from the vendor about a potential solution.

Until then, as a workaround, impacted users should reload the TAF admin page until the data displays as expected on the TAF page.

Jun 4, 13:58 PDT
Investigating - We have observed and have been looking into reports about sporadic issues with temporary affiliates not being listed for users in the TAF application. The IAM team in IET is looking into this issue.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 3, 17:29 PDT
Completed - The scheduled maintenance has been completed.
Jun 4, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 17:00 PDT
Scheduled - Purpose: Staff will be implementing a temporary fix for the ongoing TAF issues that have been reported recently.

Impact: TAF Admin

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 4, 14:56 PDT
Jun 3, 2025
Resolved - The CAS configuration was updated, and the MIV server restarted. The CAS logins were working as expected.
Jun 3, 13:04 PDT
Investigating - We're currently experiencing an internal error affecting user logins for MyInfoVault.

Our team is actively investigating this issue. We apologize for the inconvenience and appreciate your patience while we resolve this.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 3, 08:41 PDT
Jun 2, 2025
Completed - The scheduled maintenance has been completed.
Jun 2, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 04:00 PDT
Scheduled - Purpose:

Migrate existing network interface to a new port location on the Davis Border Router.

Impact:

Reduced capacity AT&T Dedicated Internet (ADI) service when a 10GE circuit is migrated.

Davis Campus Research Network connectivity to the Davis Campus will be unavailable during the maintenance window.

Locations Affected:

Davis Campus Research Network:

BUILDINGS:

ACADMC SURGE
GENOME & BIO
STORER
WATERSHED SC

VLANs:

ENG-AP-SCI-2-HPR
GENOME-CTR-5-HPR
IDAV-CSE-3-HPR

Networks:

128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 28, 16:09 PDT
Jun 1, 2025
Completed - The scheduled maintenance has been completed.
Jun 1, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 08:00 PDT
Scheduled - Purpose:

Minor code updates

Impact:

No downtime is expected.

Affected:

Campus Home Site at www.ucdavis.edu


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 23, 10:26 PDT
May 31, 2025

No incidents reported.

May 30, 2025
Completed - The scheduled maintenance has been completed.
May 30, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 17:00 PDT
Scheduled - Purpose:
Apex code update to align with Salesforce recent enforcements, fix merge cases bugs and enhance future scalability.

Impact:
No anticipated downtime for AggieService.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 28, 11:07 PDT
Completed - The scheduled maintenance has been completed.
May 30, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 04:00 PDT
Scheduled - Purpose:
Migrate existing network interfaces to a new port location on the Davis Border Router.

Impact:
Reduced capacity between the Davis Border and Campus Networks when a 10GE circuit is migrated. CENIC CalREN DC service will reroute to Sacramento during the maintenance window. UC Davis Health backup 10G circuit to Davis will be unavailable during the maintenance window.

Affected Network:
128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 27, 12:01 PDT
May 29, 2025
Completed - The scheduled maintenance has been completed.
May 29, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 04:00 PDT
Scheduled - Purpose:

Configure interior and exterior gateway protocol statements for the Davis Campus.

Impact:

A service interruption is not expected.

Network

128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 22, 09:02 PDT
May 28, 2025
Completed - The scheduled maintenance has been completed.
May 28, 23:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 17:00 PDT
Scheduled - Purpose:
We will shutdown and clean up the physical and virtual interfaces (not being used anymore) for the bridge points

Impact:
No impact is expected

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 22, 10:03 PDT
Completed - The scheduled maintenance has been completed.
May 28, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 12:15 PDT
Scheduled - Purpose:
Need to enable ports on a switch to help with resiliency around a fiber outage in Sacramento.

Impact:
No outage is expected, however users in Aggie Square Buildings might experience a brief outage.

BUILDINGS:
AGGIE SQUARE LLLB
AGGIE SQUARE LS T EE


VLANs:
ACU-1-FW
AGSQR-LLL-1-FW
AGSQR-LLL-2-FW
AGSQR-OFC-1-FW
AGSQR-PRTNRS-1-FW
ARCH-&-ENGR-1-FW
ENG-BIOMED-2
GEN-ACAD-1
U-EXTENSION-5-FW
WIRELESS


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 28, 12:13 PDT
May 27, 2025
Completed - The scheduled maintenance has been completed.
May 27, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 17:00 PDT
Scheduled - Purpose:

Minor version upgrade to Aggiefeed v3.2.0

Impact:

There is no anticipated downtime for the service.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 22, 11:42 PDT
Completed - The scheduled maintenance has been completed.
May 27, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 02:00 PDT
Scheduled - Purpose:

Implement configuration changes to the Davis Border and Campus Networks, to migrate traffic to the preferred network path.

Impact:

Multiple brief service interruptions (0 - 60 seconds) are expected when routes converge at key route exchange points between the Davis Border and Campus networks.

Affected:

128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 22, 08:57 PDT
May 26, 2025
Completed - The scheduled maintenance has been completed.
May 26, 20:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 20:00 PDT
Scheduled - Purpose:
Disable Zoom Work Email Sign-In Option.

Impact:
Some members of the campus community. Impacted users have received communications from IET already.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 22, 16:33 PDT
May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025
Completed - The scheduled maintenance has been completed.
May 23, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 10:00 PDT
Scheduled - Purpose:

Contractor to install branch wiring to Panel A in main office.

Impact:

All Electrical to building including HVAC and IDF Cabinet

Affected Buildings:

CTR EQ HLTH

Affected VLANs:

CTR-EQUIN-HL-1-FW
VH-ADMIN-1-FW
VM-RESEARCH-1-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 19, 14:27 PDT