Investigating - UC Davis network is currently experiencing a degradation due to bandwidth constraints.

The NOC is attempting to engineer traffic flows to balance the load across multiple ISPs to stabilize.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jan 22, 2026 - 11:11 PST
Adobe Operational
AggieCloud: Account Management Operational
AggieCloud AWS Operational
AggieCloud Azure Operational
AggieDash Operational
AggieFeed Operational
AggieService Operational
AggieExpense Operational
AggieVideo Operational
APHID Operational
ASIS Operational
ATR portal Operational
Banner Operational
Box Operational
Cable TV Operational
Canvas Operational
CAS Operational
Computing Accounts Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail Operational
DHCP Operational
DNS Operational
DocuSign Operational
Duo Multifactor Authentication Operational
Email Lists Operational
Email Routing Operational
Faculty Sites Services Operational
Final Grading System (FGS) direct web access Operational
GS Commencement Operational
GS eDocs Operational
GS GradHub Operational
GS GradTrack$ Operational
GS LAMB Operational
GS PRM Operational
GS SPA Operational
GS ProgramsManager Operational
GS Stats Operational
FISDS Operational
IAM Operational
IT Catalog Operational
Kerberos Operational
KFS Operational
LDAP Operational
Lecture Capture Operational
MathWorks Operational
MyAwards Operational
MyInfoVault Operational
myUCDavis Operational
Network Operational
Network Time Operational
OASIS Operational
Privileged Account Management Operational
Pinnacle Operational
Qualtrics Operational
Radio Service (800MHz) Operational
Rocky Operational
SAN & DCFS Operational
ServiceNow Operational
Shibboleth Operational
SiteFarm Operational
Software Website Operational
Television Service Operational
TRS Operational
uConnect Active Directory Operational
uConnect ADFS Operational
uConnect Exchange On-prem Operational
uConnect Office 365 Operational
UC Davis Home Site Operational
UCD Mobile Operational
Virtualization Operational
Voicemail Operational
Voice Telephone System Operational
VPN Operational
Web Hosting Operational
Wireless Operational
Zoom Operational
Photo Rosters Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance: Graduate Studies Jan 29, 2026 19:00-20:00 PST

Purpose:
System Administrators will perform routine maintenance on Graduate Studies servers.

Impact / Affected Services:
GS eDocs, GS GradHub, GS GradTrack$, GS PRM, GS SPA, GS ProgramsManager, GS Stats

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jan 24, 2026 - 13:54 PST

Planned Maintenance: Banner Production OS patching Jan 31, 2026 08:00-10:00 PST

Purpose:
Monthly server patching for production Banner hosts.

Impact:
Services unavailable.

Affected:
Banner production


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jan 23, 2026 - 09:17 PST
Jan 28, 2026

No incidents reported today.

Jan 27, 2026
Resolved - CAS authentication had service outage between 11:13 AM to 11:42 AM. CAS services have been restored.
Jan 27, 17:43 PST
Monitoring - CAS authentication experienced a service outage between 11:13 AM to 11:42AM. CAS services have been restored and admins are monitoring.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jan 27, 12:47 PST
Jan 26, 2026

No incidents reported.

Jan 25, 2026
Completed - The scheduled maintenance has been completed.
Jan 25, 08:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 08:00 PST
Scheduled - Purpose:
Minor code updates

Impact:
No downtime is expected

Affected:
Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jan 20, 09:23 PST
Jan 24, 2026
Completed - The scheduled maintenance has been completed.
Jan 24, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 06:00 PST
Scheduled - Purpose:
This shutdown is to disconnect an Elevator feed and investigate some distribution additions to the MSB.

Impact:
All Electrical - Entire Building. Extended loss of electricity will result in loss of network to:

Affected Buildings:
YOUNG
YOUNG STORE

Affected VLANs:
ANTHROPOLOGY-1-FW
CTR-MIND-BRAIN-1-FW
CTR-MIND-BRAIN-3-FW
ECO-3-NR
GEN-ACAD-1
GEN-ACAD-2-FW
IN-GOVT-AFF-3-FW
PHYS-PLANT-2-FW
POWER-1-NR
PSYCHOLOGY-1-FW
PSYCHOLOGY-2-FW
PSYCHOLOGY-3-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jan 15, 16:23 PST
Completed - The scheduled maintenance has been completed.
Jan 24, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 20:00 PST
Scheduled - Purpose:
Upgrade SiteFarm

Impact:
No downtime is expected

Affected:
All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jan 20, 09:24 PST
Jan 23, 2026
Resolved - The vendor has shipped the fix and the AggieService team has verified it is working as expected.
Jan 23, 14:13 PST
Identified - There is a workaround in place and we are escalating with the vendor to get a permanent resolution.
Jan 23, 08:49 PST
Investigating - AggieService is currently experiencing a degradation.

Users are unable to submit cases through the authenticated "Submit a Case" form. Authentication is failing.

Staff are working with the vendor to investigate.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jan 21, 10:32 PST
Resolved - The vendor has fixed the problem.

This is resolved.

Jan 23, 08:55 PST
Investigating - Microsoft 365 Services is currently experiencing a degradation.

Microsoft is investigating a potential issue impacting multiple Microsoft 365 services, including Outlook, Microsoft Defender and Microsoft Purview.
Further information can be found in the admin center under MO1221364.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jan 22, 12:01 PST
Jan 22, 2026

Unresolved incident: Network Degradation.

Jan 21, 2026
Jan 20, 2026
Completed - The scheduled maintenance has been completed.
Jan 20, 23:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 18:00 PST
Scheduled - Purpose:

ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. The release notes are located here: The release notes are located here: https://kb.ucdavis.edu/?id=12655

Impact:

No downtime is expected.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jan 14, 11:21 PST
Jan 19, 2026

No incidents reported.

Jan 18, 2026
Completed - The scheduled maintenance has been completed.
Jan 18, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 23:59 PST
Scheduled - Purpose:
Reconfiguring the Eduroam wireless network to a new network.

Impact:
Eduroam users on campus and in the residential halls will experience an outage until a new IP is obtained. No outage for Guest users is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jan 15, 09:15 PST
Jan 17, 2026
Jan 16, 2026

No incidents reported.

Jan 15, 2026
Completed - The scheduled maintenance has been completed.
Jan 15, 06:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 05:30 PST
Scheduled - Purpose:
AK-158, Workplace Violence Prevention Form will be going live.

Impact:
No downtime expected

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jan 12, 18:07 PST
Jan 14, 2026

No incidents reported.