Update - The cable splice has been opened and is now being dried out. Replacement to faulty splice modules will take place next week as required.
Users may continue to experience intermittent problems while repairs are being completed.
Sep 5, 08:58 PDT
Update - Communications Resources expects to begin repairs to the cable splice starting Tuesday, September 2nd. Repairs will be on going through the work week. The following buildings may be affected.
Caan 3307 University House
Caan 3200 Educopp
South hall
North hall
Dutton hall
Aug 29, 08:47 PDT
Update - Facilities has located the steam condensate leak and expects to have a pump on site shortly. Once their work is completed, Communications Resources will be able to start repairs on the cable splice, which is above the current water level.
Aug 28, 08:04 PDT
Update - Water has again been pumped out of the affected manhole, but repairs to cable splice will need to wait until a shutdown of the steam condensate pipe by Facilities. Some customers may continue to experience intermittent problems while repairs are being completed over the next several days.
Aug 22, 14:07 PDT
Monitoring - Most of the water has been removed from the manhole of the affected cable splice. Additional repairs on the splice will proceed once facilities has repaired a steam and water leak. Some customers may continue to experience intermittent problems while repairs are being completed over the next several days.
Aug 18, 08:21 PDT
Identified - Impact:
Some customers in Dutton Hall are experiencing static and/or no dial tone with their voice services. This is due to a flooded cable box servicing Dutton Hall. Some customers may continue to experience intermittent problems while repairs are being completed.

Affected:
Voice services to and from Dutton Hall

Actions:
Facilities Services and Communications Resources Technicians are working on flood and cable repairs. Due to the nature of the damage, cable repairs can not be completed until the flooded areas are completely dry and this is likely to take several days.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 13, 08:39 PDT
Banner?
Box?
CAS?
Computing Accounts?
Cyrus Email?
DaFIS?
DavisMail?
DHCP?
DNS?
Email Lists?
Email Routing?
FGS?
Geckomail?
Kerberos?
KFS?
Kuali Rice?
LDAP?
MyInfoVault?
MyTravel
MyUCDavis Employee?
MyUCDavis Student?
Network?
Network Time?
SAN & DCFS?
ServiceNow?
Shibboleth?
Smartsite?
TRS?
uConnect DS?
uConnect Cloud?
uConnect eFax?
uConnect Lync?
uConnect On-Premise?
UC Davis Home Site?
Virtualization?
Voice?
Web CMS?
Web Hosting?
Wireless?
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Planned Maintenance: SmartSite Sep 16, 04:30-07:00 PDT
Purpose:
SmartSite will perform maintenance on the system.

Impact:
SmartSite will be unavailable during the maintenance window. There should be no impact after the update.

Affected Services:
SmartSite

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Aug 27, 15:24 PDT
Purpose:
Upgrade Wireless controller to latest vendor recommended version.

Impact:
Brief loss of wireless signal as Access Points reboot to upgrade to new controller version.

Locations Affected:
moobilnet,moobilenetx and eduroam in the following buildings:

ARM HR
BOWLEY
DATACENTER
DV 116
DV 412
DV 607
DV2795 2NDST
FAC RECVG
FAC SERV
FAC SHOPS
FIRE POLICE
GIEDT HALL
HUB HEITMN
HWC
LEASE REC
LIFESCIADM
PLANT REP
RECLODGE
REPRO PSL
SAN RAMON
SILO
SURGE2
SURGE3
TAPS POLICE
TB 182
TB 201
TB 202
TB 205
TB 24
TB162
TB179
TB181
TB191
TB192
TB200
TB203
THE BARN
UNEX TRLR
VEG BULB
VIRIDIAN1
VIRIDIAN2
VIRIDIAN3
VIRIDIAN4
VIRIDIAN5
WV CENTER

AGGIE STAD
AQUATIC BIO
BULK MAIL
CCAH
GBSF
GVH VMIF
MADDY LAB
MEDSCI1B
MEDSCI1C
PRITCHARD
SCHAAL
SCHALM
THURMAN
TUPPER
VETMED MP
VETMED2
VETMED3A
VETMED3B
VM EQUINE
VM OFC
VMLF
VMTH

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Sep 11, 16:40 PDT
Planned Maintenance: SmartSite Sep 19, 22:00 - Sep 20, 08:00 PDT
Purpose:
SmartSite will perform maintenance on the system.

Impact:
SmartSite will be unavailable during the maintenance window. There should be no impact after the update.

Affected Services:
SmartSite

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Aug 27, 15:26 PDT
Purpose:
A facilities contractor will hook up a new lighting panel. This is requested by Derek Fraley, Utilities High Voltage, cell 681-7316. Please reference facilities job 2521595-B020 – B061.

Impact:
Data connectivity will be lost once UPS batteries are depleted.

Buildings:
HUNT
PARSONS

VLANs:
CBST-1-FW
CBST-2
CTR-AG-ISSUE-1-FW
DEAN-AG-2-FW
DEAN-AG-3-FW
ENV-STUDIES-1-FW
ENV-STUDIES-2
ENV-STUDIES-3-FW
GEN-ACAD-1
HVAC-2-FW
IT-CRETV-3-FW
LDA-3-FW
MOOBILENET(X)
O&M:UTILITIES-1
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-5-FW
PLANT-SCIENCES-9-FW
WLS-UNMANAGED-1


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Sep 12, 13:43 PDT
System Metrics Month Week Day
www.ucdavis.edu uptime
fetching...
www.ucdavis.edu response time
fetching...
Smartsite uptime
fetching...
Smartsite response time
fetching...
Past Incidents
Sep 14, 2014

No incidents reported today.

Sep 13, 2014
Completed - The scheduled maintenance has been completed.
Sep 13, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 07:30 PDT
Scheduled - Purpose:
Facilities will be replacing a service drop. This is requested by George Jones, Utilities High Voltage, cell 681-7318. Please reference job #2521854-H Zones.

Impact:
Data connectivity will be lost once UPS batteries are depleted.

Building:
CA RPTR TRLR

VLANs:
ANML-RES-SVC-1-FW


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 9, 11:59 PDT
Sep 12, 2014
Completed - The scheduled maintenance has been completed.
Sep 12, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 05:45 PDT
Scheduled - Purpose:
Performing the monthly test of the Telecom Building backup power generator.

Impact:
None expected. All power should automatically switch over to generator power for the duration of the test.

Affected:
-Campus and Resnet data networks
-Connectivity to the Internet
-Voice services including voicemail

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 8, 12:11 PDT
Sep 11, 2014

No incidents reported.

Sep 10, 2014

No incidents reported.

Sep 9, 2014
Completed - The scheduled maintenance has been completed.
Sep 9, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:00 PDT
Scheduled - Purpose:
This is perform routine scheduled maintenance on the Liebert UPS at the Telecom Building.

Impact:
No impact is expected.

Affected:
128.120.0.0/16 152.79.0.0/16 169.237.0.0/16 2607:f810::/32

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 4, 08:54 PDT
Completed - The scheduled maintenance has been completed.
Sep 9, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 10:00 PDT
Scheduled - Purpose:
Upgrade code to latest vendor recommended version

Impact:
Brief outage as Access Points reboot to upgrade

Locations Affected:
All resnetx locations

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 4, 15:20 PDT
Completed - The scheduled maintenance has been completed.
Sep 9, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:00 PDT
Scheduled - Purpose:
Installing the latest signature updates on the Campus and Resnet Bandwidth management systems.

Impact:
None expected. Traffic will be re-routed during the event

Affected:
All Campus and Resnet traffic to/from the Internet and Internet2.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 4, 15:33 PDT
Sep 8, 2014

No incidents reported.

Sep 7, 2014

No incidents reported.

Sep 6, 2014

No incidents reported.

Sep 5, 2014

No incidents reported.

Sep 4, 2014

No incidents reported.

Sep 3, 2014

No incidents reported.

Sep 2, 2014

No incidents reported.

Sep 1, 2014

No incidents reported.

Aug 31, 2014

No incidents reported.