Identified - This is a repost after previous incident was closed.

Update - Maintenance work will continue starting Wednesday, Jan 7th, on a cable that serves Walker, Everson and Hart Halls.

On Nov 3, 12:40 PST it was reported a problem with telephone service interruption. the NOC personnel identified a problem moisture in the cable splice cases that affected Wickson, Hunt, Hart, Freeborn and Viehmeyer buildings.
Jan 15, 12:12 PST
Identified - Work on a cable splice will begin Tuesday, Jan 6th. Some users may experience intermittent static or loss of
service. The following buildings may be affected:

Veg Crops Bulb Storage House
Plant Reproductive Biology Facility
Bowley Plant Science Teaching Facility
Hutchison Child Development Center
1050 Extension Center Drive
Recreation Pool Lodge
Jan 5, 15:34 PST
Banner ? Operational
Box ? Operational
Cable TV Operational
CAS ? Operational
Computing Accounts ? Operational
Cyrus Email ? Operational
DaFIS ? Operational
Data Center Colocation Operational
DavisMail ? Operational
DHCP ? Operational
DNS ? Operational
Email Lists ? Operational
Email Routing ? Operational
FGS ? Operational
Geckomail ? Operational
IAM ? Operational
Kerberos ? Operational
KFS ? Operational
Kuali Rice ? Operational
LDAP ? Operational
MyInfoVault ? Operational
MyTravel Operational
MyUCDavis Employee ? Operational
myUCDavis ? Operational
Network ? Operational
Network Time ? Operational
Radio Operational
SAN & DCFS ? Operational
ServiceNow ? Operational
Shibboleth ? Operational
Smartsite ? Operational
Software Website ? Operational
TRS ? Operational
uConnect DS ? Operational
uConnect Cloud ? Operational
uConnect eFax ? Operational
uConnect Lync ? Operational
uConnect On-Premise ? Operational
UC Davis Home Site ? Operational
Virtualization ? Operational
Voice ? Operational
Web CMS ? Operational
Web Hosting ? Operational
Wireless ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Purpose:
Replacing failed secondary hardware.

Impact:
None expected. Replacing the failed secondary (slave) unit of a high-availability pair. All DNS and DHCP services will remain available on the master system while the slave system is replaced.

Locations Affected:
All Campus and Resnet DNS/DHCP services should an unanticipated outage occur.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jan 30, 08:13 PST
Purpose:
The BDF router will be upgraded to new hardware at Wright Hall.

Impact:
Brief loss of network connectivity while interfaces are moved to new hardware.

BUILDINGS:
ART ANNEX
GROUNDS OFFICE
WRIGHT HALL

VLANs:
ART-1-3-DMZ
ART-1-FW
ART-2-FW
ART-3-FW
DRAMATIC-ART-1-FW
DRAMATIC-ART-2-FW
GEN-ACAD-3
HVAC-2-FW
MOOBILENET(X)
MU-GENERAL-3
MUSIC-1-FW
O&M:UTILITIES-1
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PHYS-PLANT-6-FW
WLS-UNMANAGED-1


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jan 29, 15:33 PST
Purpose:
The BDF router will be upgraded to new hardware at Environmental Horticulture.

Impact:
Brief loss of network connectivity while interfaces are moved to new hardware.

BUILDINGS:
ENVIRONMENTAL HORTICULTURE
ENVIRONMENTAL HORTICULTURE TRAILER
ENVIRONMENTAL HORTICULTURE TRAILER 3
NELSON HALL
TB 174
URBAN FORESTRY

VLANs:
ART-1-FW
CHANCELLOR-1-FW
DEAN-AG-1-FW
DEAN-AG-3-FW
DEAN-AG-7-FW
DRAMATIC-ART-1-FW
ENTOMOLOGY-2
HVAC-2-FW
IT-CRETV-3-FW
MOOBILENET(X)
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-5-FW
PLANT-SCIENCES-8-FW
PLANT-SCIENCES-9-FW
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jan 29, 15:38 PST
Purpose:
The BDF router will be upgraded to new hardware at Area 10 CEF.

Impact:
Brief loss of network connectivity while interfaces are moved to new hardware.

BUILDINGS:
ARS H-1
ARS HEADQUARTERS
ARS M-4
ARS M3
ARS R1
ARS Q3
CALIFORNIA RAPTOR TRAILER
CELLULAR BIOLOGY LAB
CENTER FOR HEALTH & ENVIRONMENT ANNEX
CENTER FOR HEALTH & ENVIRONMENT OFFICE & LAB
CENTER FOR HEALTH & ENVIRONMENT CLINICAL MEDICINE
CENTER FOR EQUINE HEALTH
AREA 10 CEF
LEUKEMIA LAB
PLANT PATHOLOGY LAB
VET MED GENETICS LAB
TB 127
WASTE WATER TREATMENT PLANT

VLANs:
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ANML-RES-SVC-1-FW
ARCH-&-ENGR-2
CTR-CMP-MED-1-FW
CTR-CMP-MED-2-FW
CTR-CMP-MED-5-FW
CTR-HLTH&ENV-1-DMZ
CTR-HLTH&ENV-1-FW
DEAN-MED-ADM-1-FW
DEAN-MED-ADM-8-FW
DOE-1-FW
ENTOMOLOGY-1-FW
ENV-HLTH&SAF-1-FW
ENV-HLTH&SAF-2
ENV-TOX-1-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
M-COM-HEALTH-1-2-DMZ
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
MOOBILENET(X)
NEMATOLOGY-1-FW
O&M:UTILITIES-1
O&M:UTILITIES-2
PHYS-PLANT-1-FW
PHYS-PLANT-3-FW
PLAN&BUDGET-1-FW
PLANT-BIOLOGY-1-FW
PLANT-PATH-1-FW
PLANT-PATH-3
PLANT-SCIENCES-2-FW
SAFETY-SVCS-1-FW
VETGENETICS-1
VETGENETICS-2-FW
VETGENETICS-3-FW
VETGENETICS-4
VH-ADMIN-1-FW
VM-RESEARCH-1-FW
VM-VECTOR-DIS-RSCH-1-FW
WASTEWATER-1-FW
WATER-1-NR

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jan 29, 15:48 PST
System Metrics Month Week Day
www.ucdavis.edu uptime
Fetching
www.ucdavis.edu response time
Fetching
Smartsite uptime
Fetching
Smartsite response time
Fetching
myUCDavis uptime
Fetching
myUCDavis response time
Fetching
Past Incidents
Jan 31, 2015
Users were unable to create new Sympa mailing lists. System administrators have resolved the issue by re-enabling SSLv3.

Start Time: 01/30/15 - 12:15:00
End Time: 01/30/15 - 15:50:00

Affected Services:
* Sympa

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jan 31, 10:45 PST
Jan 30, 2015
Resolved - Services on Computing Accounts, including account creation and password reset, have been returned to full operational status. In addition all Mothra 'middleware' services are fully available.
Jan 30, 12:49 PST
Investigating - Services on Computing Accounts, including account creation and password reset, are currently delayed. For example, a password reset may not take effect immediately. System administrators are investigating the issue.

In a related incident, users of the Mothra 'middleware' services may be affected while System Administrators resolve a software compatibility issue.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jan 30, 12:20 PST
Completed - The scheduled maintenance has been completed.
Jan 30, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 04:30 PST
Scheduled - Purpose: A brief restart will take place.

Impact: SmartSite will be unavailable during the downtime window.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jan 29, 01:12 PST
Jan 29, 2015
Completed - The scheduled maintenance has been completed.
Jan 29, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 19:00 PST
Scheduled - Purpose:
Migrate database storage to new SAN.

Impact:
During the upgrade window, computingaccounts.ucdavis.edu will not be available.​

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jan 27, 14:15 PST
Completed - The scheduled maintenance has been completed.
Jan 29, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 05:00 PST
Scheduled - Purpose:
Replace interface module as per vendor recommendation

Impact:
None Expected

Locations Affected:
UCD Wireless and Resnet Networks 168.150.0.0/17

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jan 26, 18:02 PST
Jan 28, 2015
Completed - The scheduled maintenance has been completed.
Jan 28, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 07:00 PST
Scheduled - Purpose: Upgrading code on the wireless controller for these areas to the vendor-recommended version.

Impact: Loss of wireless network connectivity as the controller is rebooted.

Locations Affected: The following buildings will be affected:

CUARTO (OXFORD) COMMONS
EMERSON
PRIMERO GROVE COMMUNITY
PRIMERO GROVE LAUREL
PRIMERO GROVE MAGNOLIA
PRIMERO GROVE MANZANITA
PRIMERO GROVE SPRUCE
REGAN CAMPO
REGAN CENT C
REGAN INDIO
REGAN NOVA
REGAN PALOMA
REGAN RIENDA
REGAN SERENO
REGAN TALARA
THOREAU
WEBSTER

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jan 22, 12:43 PST
Completed - The scheduled maintenance has been completed.
Jan 28, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 06:00 PST
Scheduled - Purpose:
Relocation of Hardware to address rack temperature concerns.

Impact:
Possible connectivity loss to/from the following services:
Lync
Ldap-old
Motioappdr
Statuswiki
Ntp
Oracle-ldap
Warn

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jan 23, 10:43 PST
Jan 27, 2015
Resolved - Maintenance on the DaFIS-R1 Server has been completed.
Jan 27, 16:12 PST
Update - The hard drive is expected to be replaced Tuesday Jan 27.
Jan 26, 07:08 PST
Identified - Starting around 16:45 Friday, a hard drive triggered a fault notice on the DaFIS-R1 Server. A reboot was attempted but the DaFIS-R1 Server will not come back up on its own. Maintenance on the drive is expected to continue throughout the weekend (48-72 hours).
Jan 23, 21:26 PST
Jan 26, 2015
Completed - The scheduled maintenance has been completed.
Jan 26, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 10:00 PST
Scheduled - Purpose: Configuration changes to the http://www.ucdavis.edu servers will be implemented to accommodate future infrastructure upgrades.

Impact: Site may be briefly unavailable during the maintenance window.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jan 20, 11:53 PST
Completed - The scheduled maintenance has been completed.
Jan 26, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 06:00 PST
Scheduled - Purpose: Applying vendor recommended system configuration changes to the primary Campus Procera system, and moving traffic back onto the primary path to test and verify that traffic latency issue is resolved.

Impact: Possibility of increased latency for traffic to/from the Internet and I2 if configuration changes do not resolve the issue as expected. If latency is still present, traffic will be moved back to secondary path.

Affected: All traffic to/from the Internet and I2.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jan 21, 11:02 PST
Jan 25, 2015

No incidents reported.

Jan 24, 2015

No incidents reported.

Jan 23, 2015
Completed - The scheduled maintenance has been completed.
Jan 23, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 04:30 PST
Scheduled - Purpose: SmartSite will perform maintenance on the system.

Impact: SmartSite will be unavailable during the downtime window. There should be no impact after the update.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jan 20, 11:58 PST
Jan 22, 2015

No incidents reported.

Jan 21, 2015

No incidents reported.

Jan 20, 2015

No incidents reported.

Jan 19, 2015

No incidents reported.

Jan 18, 2015

No incidents reported.

Jan 17, 2015

No incidents reported.