Partially Degraded Service
Banner ? Operational
Box ? Operational
Cable TV Operational
CAS ? Degraded Performance
Computing Accounts ? Operational
Crashplan Backup Service Operational
Cyrus Email ? Operational
Data Center Colocation Operational
DavisMail ? Degraded Performance
DHCP ? Operational
DNS ? Operational
Duo Multifactor Authentication Operational
Email Lists ? Operational
Email Routing ? Operational
FGS ? Operational
Geckomail ? Degraded Performance
IAM ? Operational
Kerberos ? Operational
KFS ? Operational
Kuali Rice ? Operational
LDAP ? Operational
MyInfoVault ? Operational
MyTravel Operational
MyUCDavis Employee ? Operational
myUCDavis ? Operational
Network ? Operational
Network Time ? Operational
Radio Operational
SAN & DCFS ? Operational
ServiceNow ? Operational
Shibboleth ? Operational
Smartsite ? Operational
Software Website ? Operational
TRS ? Operational
uConnect DS ? Operational
uConnect Cloud ? Operational
uConnect eFax ? Operational
uConnect Lync ? Operational
uConnect On-Premise ? Operational
UC Davis Home Site ? Operational
Virtualization ? Operational
Voice ? Operational
Web CMS ? Operational
Web Hosting ? Operational
Wireless ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Purpose:
uConnect administrators will make a DNS change to point on premise Exchange clients to Exchange 2013 servers.

Impact:
Office 365 users will not be affected. On premise users using Outlook will not see a change. There will be a change in the way owa.ucdavis.edu looks. It will look more like the adfs login page. No interruption of service is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 25, 18:19 PDT
Purpose:
SmartSite performs regular maintenance on the system every Friday morning. This may include brief downtimes for system restarts.

Impact:
SmartSite may be unavailable for brief moments during the maintenance window. There should be no impact after the maintenance.

Affected Services:
SmartSite

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 26, 08:26 PDT
Purpose:
Need to replace three switches due to vendor request.

Impact:
Loss of network connectivity as the ports are moved from one switch to the other.

Locations Affected:
BUILDINGS:
TERCERO COMMUNITY
TERCERO KEARNEY

VLANs:
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
HOUSING-1-FW
HOUSING-2-FW
HOUSING-3-FW
MOOBILENET(X)
TEC-COMM-1
TERCERO-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 27, 13:30 PDT
System Metrics Month Week Day
www.ucdavis.edu uptime
Fetching
smartsite.ucdavis.edu uptime
Fetching
my.ucdavis.edu uptime
Fetching
www.ucdavis.edu response time
Fetching
smartsite.ucdavis.edu response time
Fetching
my.ucdavis.edu response time
Fetching
Past Incidents
Apr 28, 2016
Resolved - System administrator have returned CAS to normal operating levels. They will continue to monitor the service. If you experience any issues with CAS authentication please call IT Express at 530-754-4357.
Apr 28, 14:05 PDT
Monitoring - CAS servers were experiencing high load. System administrators have restored services and will continue to monitor CAS for further issues.
Apr 26, 17:13 PDT
Update - System Administrators are aware and investigating CAS authentication issues.
Apr 26, 15:40 PDT
Investigating - SmartSite is currently experiencing degraded service. Staff are investigating the issue.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 26, 14:39 PDT
Completed - The scheduled maintenance has been completed.
Apr 28, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 06:30 PDT
Scheduled - Purpose:
Replacing the failed batteries in the secondary UPS systems connected to ADF3-1 and ADF3-2.

Impact:
None expected. ADF3-1 and ADF3-2 are connected to the building power system as a primary source of power, and both have redundant power supplies. The work will be performed on one circuit at a time to avoid any interruptions in power to the ADFs.

Affected:
BUILDINGS:
ARM HR & PAYROLL SRVCS
ASTF 1
ASTF 2
BKSTR WAREHS
BWLY PLNT SC
CH DEV CNTR
CORE HD HS
DAIRY
DV 3820 CHLS
FAC RECVG
FAC SERVICES
FAC SHOPS
FAC STRC TR
FIRE&POLICE
GIEDT
HLTH WELL
HUB HEIT LC
LIF-SCI ADN
MECH 2
PAVILION PARKING STRUC
PLANT REPROD
REC LODGE
SILO
SILO SOUTH
SURGE 2
TAPS
TB 24
TB 163
TB 169
TB 171
TB 172
TB 179
TB 181
TB 182
TB 191
TB 192
TB 193
TB 200
TB 201
TB 202
TB 203
TB 205
TELCOM
THE BARN
THE GROVE
VEG BULB
VIRIDIAN 1
VIRIDIAN 2
VIRIDIAN 3
VIRIDIAN 4
VIRIDIAN 5
WV CENTER


VLANs:
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ANML-RES-SVC-1-FW
ARCH-&-ENGR-2
ARM-ALARMS-1-FW
ARM-ALARMS-1-NR
ASUCD-1-FW
ATS-CLSSRM-1-NR
ATS-CLSSRM-2-NR
ATS-CLSSRM-3-NR
ATS-CLSSRM-4-NR
ATS-CLSSRM-6-NR
ATS-CLSSRM-7-NR
AVC-ENRLMT-SVCS-1-FW
BIO-SCI-1-DMZ
BOOKSTORE-1-FW
BOOKSTORE-2
CAMPUS-EV&IN-1-FW
CENIC-GATEKEEPER-1
CHANCELLOR-1-FW
CHANCELLOR-5-FW
CHANCELLOR-6-FW
COUNSELING-1-FW
COUNSELING-2-NR
COUNSELING-3-NR
CTR-CMP-MED-4-FW
CTR-CPANHLTH-1-FW
CTR-CPANHLTH-2-FW
DC&CLIENT-SVC-11-FW
DC&CLIENT-SVC-12-FW
DC&CLIENT-SVC-13
DC&CLIENT-SVC-39-DMZ
DC&CLIENT-SVC-47
DC&CLIENT-SVC-9-FW
DC-COLO-1-DMZ
DC-COLO-1-FW
DEAN-AG-3-FW
DEAN-AG-6-FW
DEAN-BIO-SCI-1-FW
DEAN-ENGIN-1
DEAN-ENGIN-4
DEAN-MED-ADM-1-FW
DEAN-MED-ADM-14-FW
DEAN-MED-ADM-6-FW
DEAN-VETMED-1-FW
DEAN-VETMED-2-DMZ
DEAN-VETMED-2-FW
DEAN-VETMED-3-FW
DEAN-VETMED-4-NR
DEAN-VETMED-5-NR
DESIGN-1-FW
DNS-1
DOE-1-DMZ
DOE-1-FW
EDUCATION-2-FW
ENG-AP-SCI-1
ENG-CHEM&MAT-2-FW
ENG-MCH&AERO-4
ENV-HLTH&SAF-1-DMZ
ENV-STUDIES-2
EOC-1
EVOL&ECOLOGY-1-FW
FIRE-DEPT-2-FW
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
FOOD-SERVICE-3-FW
GEN-ACAD-1
GEN-ACAD-2-FW
GEN-ACAD-3
GENOME-CTR-1-FW
GENOME-CTR-2-FW
GRAD-STUDIES-1-FW
HOUSING-1-FW
HOUSING-2-FW
HOUSING-3-FW
HOUSING-5-NR
HR&RISK-MGMT-1-FW
HR&RISK-MGMT-3-FW
HR&RISK-MGMT-5-DMZ
HR&RISK-MGMT-5-FW
HVAC-2-FW
IET-EAIS-SANDBOX-1-FW
INFO-TECH-SVCS-2-NR
INST-TRNS-ST-1
INST-TRNS-ST-2-FW
INTRN&CR-CTR-1-2-DMZ
INTRN&CR-CTR-1-FW
IT-COMMUNRES-1-DMZ
IT-COMMUNRES-1-FW
IT-COMMUNRES-12-FW
IT-COMMUNRES-13-FW
IT-COMMUNRES-2-FW
IT-COMMUNRES-4-FW
IT-COMMUNRES-8-FW
IT-CRETV-2-3-DMZ
IT-CRETV-2-FW
IT-CRETV-3-FW
IT-CRETV-COM-1-FW
IT-INFO-RES-1
IT-INFO-RES-10
IT-INFO-RES-11
IT-INFO-RES-12
IT-INFO-RES-14
IT-INFO-RES-15
IT-INFO-RES-16
IT-INFO-RES-17-FW
IT-INFO-RES-18
IT-INFO-RES-19-20-DMZ
IT-INFO-RES-19-FW
IT-INFO-RES-20-FW
IT-INFO-RES-25
IT-INFO-RES-26-FW
JMIE-1
JMIE-2-FW
JMIE-3-FW
JMIE-5
LIGHTING-1-NR
LIGHTING-2-NR
M-ANESTHESIO-1-DMZ
M-ANESTHESIO-1-FW
M-COM-HEALTH-2-FW
MICROBIOLOGY-1-FW
MOL&CELL-BIO-1-FW
MOOBILENET(X)
MU-GENERAL-2
NEUROPHY-BEH-1-FW
NOC-GUEST
O&M:UTILITIES-1
O&M:UTILITIES-2
PARKING-SVCS-1-DMZ
PARKING-SVCS-1-FW
PARKING-SVCS-2-FW
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PHYS-PLANT-4-FW
PHYS-PLANT-5-FW
PHYS-PLANT-6-FW
PLAN&BUDGET-1-FW
PLANT-BIOLOGY-1-DMZ
PLANT-BIOLOGY-1-FW
PLANT-BIOLOGY-2-NR
PLANT-BIOLOGY-3-NR
PLANT-BIOLOGY-4-NR
PLANT-SCIENCES-1-DMZ
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-11-NR
PLANT-SCIENCES-12-NR
PLANT-SCIENCES-14-FW
PLANT-SCIENCES-2-DMZ
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-DMZ
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-5-DMZ
PLANT-SCIENCES-5-FW
PLANT-SCIENCES-6-DMZ
PLANT-SCIENCES-6-FW
PLANT-SCIENCES-8-DMZ
PLANT-SCIENCES-8-FW
PLANT-SCIENCES-9-DMZ
PLANT-SCIENCES-9-FW
POLICE-1
POLICE-3-FW
POLICE-4-FW
POLICE-911-DMZ
POWER-1-NR
RADIO-INTEROP-1-FW
REC-HALL-2-FW
REC-HALL-3
SAFETY-SVCS-1-FW
SHRD-SVC-CTR-1-FW
STAF-DEV&PRF-2-FW
STU-DIS-CTR-1-FW
STU-HLTH-SVCS-1-2-DMZ
STU-HLTH-SVCS-1-FW
STU-HLTH-SVCS-2-FW
STU-HLTH-SVCS-3-NR
STU-HLTH-SVCS-4-NR
STU-HLTH-SVCS-5-NR
STU-HLTH-SVCS-6-NR
STU-HLTH-SVCS-7-NR
STU-HLTH-SVCS-8-FW
STUDENT-AFFRS-1-FW
STUDENT-AFFRS-2-NR
STUDENT-AFFRS-3-FW
STUDENT-AFFRS-4-FW
STUDENT-AFFRS-5-FW
TERC-1-DMZ
U-EXTENSION-1-DMZ
U-EXTENSION-1-FW
U-EXTENSION-4-FW
U-EXTENSION-5-DMZ
U-EXTENSION-5-FW
U-RELATIONS-1-FW
VETGENETICS-3-DMZ
VH-ADMIN-1-FW
VM-ACADPROGS-1-FW
VM-ANATOMY-1-FW
VM-CENT-SERV-1-FW
VM-CENT-SERV-2-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
VM-RESEARCH-2-FW
WASTEWATER-1-FW
WATER-1-NR
WIFSS-1-DMZ
WIFSS-1-FW
WLS-KING-1
WLS-UNMANAGED-1


Locations Affected:

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 27, 15:04 PDT
Apr 27, 2016
Completed - The scheduled maintenance has been completed.
Apr 27, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 07:00 PDT
Scheduled - Purpose:
Moving Server to new physical location and changing its network uplink.

Impact:
None expected. Server is part of a cluster, that will continue to provide service while this one is down.

Locations Affected:
Server cluster provide wireless and Infoblox authentication.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 25, 11:49 PDT
Apr 26, 2016
Resolved - System administrator have returned CAS to normal operating levels. They will continue to monitor the service. If you experience any issues with CAS authentication please call IT Express at 530-754-4357.
Apr 26, 15:19 PDT
Investigating - Users are unable to login to services that rely on CAS for authentication. Staff are investigating the issue.

Affected Services:
* MyUCDavis
* MyUCDavis Employee
* Banner
* Box
* KFS
* MyAdmissions
* MyInfoVault
* MyTravel
* SmartSite
* Sympa mailing list management and archives
* DavisMail
* ServiceNow
* TRS
* Federated applications, such as the UC Learning Center (U-Learn)


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 26, 14:55 PDT
Apr 25, 2016
Resolved - The vendor has identified the server experiencing issues and has returned it to normal operations.
Apr 25, 17:29 PDT
Investigating - SmartSite is currently experiencing degraded service. Staff are investigating the issue.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 25, 15:35 PDT
Resolved - Supporting services have been resynchronized and queue actions have been processed.
Apr 25, 15:07 PDT
Identified - Updates on the computing accounts web page are currently being queued for processing. This includes new account creations and passphrase resets. All queued requests will be processed as soon as supporting services can be resynchronized.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 25, 14:52 PDT
Resolved - Unanticipated incompatibilities with a new SHA-2 SSL certificate, resolved by rolling back to an older one.
Apr 25, 12:18 PDT
Investigating - We are currently experiencing problems with Authentication. System administrators are investigating the issue and working to correct the problem ASAP.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 25, 10:54 PDT
Apr 24, 2016

No incidents reported.

Apr 23, 2016
Completed - The scheduled maintenance has been completed.
Apr 23, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 17:30 PDT
Scheduled - Description:
Quest SSD SAN Maintenance

Purpose:
Upgrade SAN OS version to prevent unscheduled controller failovers and patch security vulnerabilities.

Impact:
The OS upgrade requires a reboot of each controller. The controllers are redundant and clients should see no impact.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 19, 10:55 PDT
Completed - The scheduled maintenance has been completed.
Apr 23, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:00 PDT
Scheduled - Purpose:
To repair high voltage lines. (Shutdown has been approved by Jim Jackson, Garry Pearson and Matt Read). Requested by George Jones, Utilities High Voltage, cell 681-7318. Reference job # 2653204 – L & N Zones

Impact:
Data connectivity will be lost once UPS batteries are depleted.

Afffected:
BUILDINGS:
VEG CROPS FIELD HEADQUARTERS BUILDING B
WEATHER STATION

VLANs:
LAWR-1-FW
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 13, 16:24 PDT
Apr 22, 2016
Completed - The scheduled maintenance has been completed.
Apr 22, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 17:30 PDT
Scheduled - Description:
Data Center SSD SAN Maintenance

Purpose:
Upgrade SAN OS version to prevent unscheduled controller failovers and patch security vulnerabilities.

Impact:
The OS upgrade requires a reboot of each controller. The controllers are redundant and clients should see no impact.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 19, 10:52 PDT
Completed - The scheduled maintenance has been completed.
Apr 22, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 06:00 PDT
Scheduled - Purpose:
NOC staff will be repairing a fiber optic link between ADF 2 and 202 Cousteau.

Impact:
Loss of diversity. Traffic will be routed over redundant path.

Locations Affected:
BUILDINGS:
DV 202 COUSTEAU
DV 255 COUSTEAU
DV 260 COUSTEAU
DV 267 COUSTEAU


VLANs:
ACTG&FINAC-1-FW
ACTG&FINAC-3-FW
ANTHROPOLOGY-1-FW
ARCH-&-ENGR-1-FW
ARCH-&-ENGR-2
CHEMISTRY-3-FW
CTR-MIND-BRAIN-1-FW
CTR-MIND-BRAIN-3-FW
CTR-MIND-BRAIN-5-FW
CULTURE-STDS-1-FW
DEAN-L&S-1-FW
DEAN-L&S-2-FW
DEAN-L&S-4-FW
DEAN-L&S-6
DEAN-L&S-7-FW
DEAN-L&S-DMZ
ECONOMICS-1-DMZ
ECONOMICS-1-FW
ECONOMICS-2-FW
EDUCATION-1-FW
EOC-1
HISTORY-2-FW
HOUSING-2-FW
HUMN&COM-DEV-2-DMZ
HUMN&COM-DEV-2-FW
IN-GOVT-AFF-2-FW
IN-GOVT-AFF-3-FW
INFO-TECH-SVCS-1-NR
INFO-TECH-SVCS-3-NR
IT-INFO-RES-19-FW
LANG-LIT-1-FW
LANGUAGE-LAB-1-FW
MATHEMATICS-1-FW
MOOBILENET(X)
NEAT-ORU-1-FW
PHYS-PLANT-1-FW
POLIT-SCI-1-FW
PSYCHOLOGY-1-FW
PSYCHOLOGY-2-FW
PSYCHOLOGY-3-FW
RADIO-INTEROP-1-FW
SAFETY-SVCS-1-FW
SHRD-SVC-CTR-1-FW
SOC-SCI-ADM-1-FW
SOC-SCI-DSS-1-DMZ
SOC-SCI-DSS-1-FW
SOC-SCI-DSS-2-FW
SOC-SCI-DSS-3-FW
SOC-SCI-DSS-4-FW
SOCIOLOGY-1-FW
UC-LANG-CONS-1-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 21, 09:59 PDT
Completed - The scheduled maintenance has been completed.
Apr 22, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 04:30 PDT
Scheduled - Purpose:
SmartSite performs regular maintenance on the system every Friday morning. This may include brief downtimes for system restarts.

Impact:
SmartSite may be unavailable for brief moments during the maintenance window. There should be no impact after the maintenance.

Affected Services:
SmartSite

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 19, 08:34 PDT
Completed - The scheduled maintenance has been completed.
Apr 22, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 06:01 PDT
Scheduled - Purpose:
Moving two switches to a new pair of fiber.

Impact:
Brief loss of network connectivity while the connections of the switches are moved from one fiber pair to the new one.

Locations Affected:
The following VLANs in a small area of the MU will be affected:

BOOKSTORE-1-DMZ
BOOKSTORE-1-FW
BOOKSTORE-2
BOOKSTORE-2-DMZ
MOOBILENET(X)
MU-GENERAL-3
REC-HALL-2-FW
REC-HALL-3

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 19, 17:15 PDT
Completed - The scheduled maintenance has been completed.
Apr 22, 06:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 05:45 PDT
Scheduled - Purpose:
Performing the monthly test of the Telecom Building backup power generator.

Impact:
None expected. All power should automatically switch over to the generator power during the test.

Locations Affected:
-Campus and Resnet data networks
-Connectivity to the Internet
-Voice services including voicemail

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 19, 17:17 PDT
Apr 21, 2016

No incidents reported.

Apr 20, 2016
Resolved - After the removal of the bad virus definition from the campus email hygiene pool no additional reports of blocked messages have been received or observed.
Apr 20, 15:36 PDT
Identified - System administrators have identified an incorrect vendor-provided antivirus definition file that improperly tagged emails as infected and thus rejected the message. At approximately 11:00 AM that definition file was corrected and email should no longer be impacted as of about 11:33 AM. Emails where you have received a bounce message were not successfully delivered and will need to be sent again.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 20, 11:58 PDT
Resolved - Access has been restored to all Jira projects.
Apr 20, 14:36 PDT
Identified - System Administrators have identified the select permissions that were affected and have begun making corrections. The majority of Jira customers should now have their access restored.
Apr 14, 17:31 PDT
Investigating - The UC Davis Jira instance is currently experiencing an outage. A change was made to Jira’s default permissions scheme that has caused some individuals to be unable to access their Jira projects. System administrators are investigating the issue.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 10:13 PDT
Completed - The scheduled maintenance has been completed.
Apr 20, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 06:00 PDT
Scheduled - Purpose:
Moving wireless controllers.

Impact:
Brief interruption to WiFi access as Access Points reboot.

Locations Affected:
All campus managed WiFi networks.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 15:19 PDT
Apr 19, 2016

No incidents reported.

Apr 18, 2016
Completed - The scheduled maintenance has been completed.
Apr 18, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 19:00 PDT
Scheduled - Purpose:
ServiceNow release 4.2

Impact:
ServiceNow will continue uninterrupted service through the duration of this update. Release notes are available at: http://itsm.ucdavis.edu/development-release-notes

Affected Services:
ServiceNow production instance (http://ucdavisit.service-now.com)

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 17:57 PDT
Apr 17, 2016

No incidents reported.

Apr 16, 2016
Completed - The scheduled maintenance has been completed.
Apr 16, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:00 PDT
Scheduled - Purpose:
Monthly Microsoft update installation and routine maintenance tasks.

Impact:
Servers will be rebooted. Service will be unavailable during the window.

Affected Services:
BannerConnect Only (bannerconnect.ucdavis.edu)

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 13, 14:07 PDT
Apr 15, 2016
Completed - The scheduled maintenance has been completed.
Apr 15, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 04:30 PDT
Scheduled - Purpose:
SmartSite performs regular maintenance on the system every Friday morning. This may include brief downtimes for system restarts.

Impact:
SmartSite may be unavailable for brief moments during the maintenance window. There should be no impact after the maintenance.

Affected Services:
SmartSite

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 12, 08:29 PDT
Completed - The scheduled maintenance has been completed.
Apr 15, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:00 PDT
Scheduled - Purpose:
Upgrading the software on the Campus Symposium Video conference bridge to the latest vendor recommended version to address a software bug that was recently identified.

Impact:
The Campus Symposium Video conference system will be unavailable during this maintenance.

Locations Affected:
All calls to/from the Campus Symposium Video conference system.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 15:25 PDT
Apr 14, 2016
Completed - The scheduled maintenance has been completed.
Apr 14, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:00 PDT
Scheduled - Purpose:
IAM Database Servers reached end of life and are due for replacement.

Impact:
Services will be unavailable during reboot. Users should refrain from using services during the maintenance window.

Affected Services:
IAM Database, IAM Web Services, IAM Applications (Oracle Waveset/OIA, Health System Self Service/Claim Account, Match Metrix)

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 12, 08:12 PDT