All Systems Operational
Banner ? Operational
Box ? Operational
Cable TV Operational
CAS ? Operational
Computing Accounts ? Operational
Cyrus Email ? Operational
DaFIS ? Operational
Data Center Colocation Operational
DavisMail ? Operational
DHCP ? Operational
DNS ? Operational
Email Lists ? Operational
Email Routing ? Operational
FGS ? Operational
Geckomail ? Operational
IAM ? Operational
Kerberos ? Operational
KFS ? Operational
Kuali Rice ? Operational
LDAP ? Operational
MyInfoVault ? Operational
MyTravel Operational
MyUCDavis Employee ? Operational
myUCDavis ? Operational
Network ? Operational
Network Time ? Operational
Radio Operational
SAN & DCFS ? Operational
ServiceNow ? Operational
Shibboleth ? Operational
Smartsite ? Operational
Software Website ? Operational
TRS ? Operational
uConnect DS ? Operational
uConnect Cloud ? Operational
uConnect eFax ? Operational
uConnect Lync ? Operational
uConnect On-Premise ? Operational
UC Davis Home Site ? Operational
Virtualization ? Operational
Voice ? Operational
Web CMS ? Operational
Web Hosting ? Operational
Wireless ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Purpose:
Physical move hardware to a new location with more air flow.

Impact:
There is no expected impact to services due to the HA fail-over of the systems. If there is an unexpected failure uConnect Lync, NTP, and Oracle LDAP may be impacted.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 25, 15:20 PDT
Purpose:
To apply quarterly released critical patches to Oracle databases on iris (SIS, EDMS)

Affected:
- Banner prod server
- Banner prod database (SIS)
- Applications relying on direct access to Banner (SIS)
- Banner forms (INB)
- Banner SISWeb
- Online Student Services Portal (my.ucdavis.edu)
- SISDocs
- SmartSite


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 11, 10:21 PDT
System Metrics Month Week Day
www.ucdavis.edu Availability
Fetching
Past Incidents
Mar 27, 2015

No incidents reported today.

Mar 26, 2015
Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 PDT
Scheduled - Purpose:
This will affect all lighting, ventilation, fumehood, circulation pumps, local basement sewage lift ejectors, refrigeration units, possible data-voice network disruptions and various 120-208 volt receptacles throughout building. Install new sub-main breaker on building distribution panel. Requested by Russ Korupp, BMS Electric Shop,
cell 681-2059. Reference job # 2537238EL1 – B005

Impact:
Data connectivity will be lost if UPS batteries are depleted.

Building:
HICKEY GYM

VLANs:
GEN-ACAD-1
HVAC-2-FW
INTRCOL-ATHL-1-FW
MOOBILENET(X)
NEUROPHY-BEH-1-FW
O&M:UTILITIES-1
REC-HALL-3
SOC-SCI-DSS-3-FW
WLS-UNMANAGED-1


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 19, 16:23 PDT
Mar 25, 2015
Completed - The scheduled maintenance has been completed.
Mar 25, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 17:30 PDT
Scheduled - Purpose:
Upgrade Blade Chassis Management Controller software to recognize newest server models.

Impact:
The software upgrade requires a reboot of each controller. The controllers are redundant and clients should see no impact.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 20, 13:02 PDT
Completed - The scheduled maintenance has been completed.
Mar 25, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 07:00 PDT
Scheduled - Purpose:
A switch will be replaced to add additional capacity for network connections.

Impact:
Brief loss of network connectivity while the fiber and network connections are moved.

Locations Affected:
The following buildings and VLANs will be affected:

BUILDINGS:
YOUNG

VLANs:
ATS-CLSSRM-7-NR
GEN-ACAD-1
PSYCHOLOGY-1-FW
PSYCHOLOGY-3-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 19, 16:27 PDT
Mar 24, 2015
Completed - The scheduled maintenance has been completed.
Mar 24, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 17:01 PDT
Scheduled - Purpose:
This will affect all electrical, lights, fans motors, compressors that are not on the emergency generators. Also affected will be the lift station. To pull new wire for load center to increase capacity. Requested by Doug Mains, 4N13, BMS Electric Shop, cell 681-1911. Reference job # 2522444S12 – D069.

Impact:
Data connectivity will be lost once UPS batteries are depleted.

Buildings:
ARC PAVILION

VLANs:
BOOKSTORE-1-FW
BOOKSTORE-2
HVAC-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-2
INTRCOL-ATHL-3-FW
REC-HALL-1
REC-HALL-2-FW
REC-HALL-3
REC-HALL-4
STU-HLTH-SVCS-3-NR


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 17, 12:49 PDT
Resolved - Over the weekend a compromised UC Davis computing account led the UC Davis email servers to be listed on several anti-phishing block lists. IET staff have been working with the list maintainers to get delisted and have closed the compromised account. At this time emails should be able to get to their intended recipients
Mar 24, 10:42 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 10:40 PDT
Investigating - We have received reports of users receiving error messages when sending to known recipients using their campus mail. An example of the error message may include similar text:

"A communication failure occurred during the delivery of this message. Please try resending the message later. If the problem continues, contact your help desk."

IT Express has notified system administrators who are currently investigating
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 23, 09:23 PDT
Resolved - work completed
Mar 24, 07:45 PDT
Monitoring - SmartSite Maintenance extended to 8am
Mar 24, 07:03 PDT
Completed - The scheduled maintenance has been completed.
Mar 24, 07:00 PDT
Update - Extending the Smartsite work time to 8am
Mar 24, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 04:30 PDT
Scheduled - Purpose:
SmartSite will perform maintenance on the system.

Impact:
SmartSite will be unavailable during the maintenance window. There should be no impact after the update.

Affected Services:
SmartSite

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 17, 13:24 PDT
Mar 22, 2015

No incidents reported.

Mar 21, 2015
Completed - The scheduled maintenance has been completed.
Mar 21, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 09:00 PDT
Scheduled - Purpose:
Upgrading the network switches in the Student Health and Wellness Center

Impact:
Multiple brief outages, up to 45 minutes, while the NAM connections are moved to the new switches.

Locations Affected:
BUILDINGS:
HLTH WELL

VLANs:
COUNSELING-1-FW
COUNSELING-2-NR
COUNSELING-3-NR
HOUSING-1-FW
HOUSING-2-FW
HOUSING-3-FW
HOUSING-5-NR
HVAC-2-FW
INTRN&CR-CTR-1-2-DMZ
INTRN&CR-CTR-1-FW
MOOBILENET(X)
O&M:UTILITIES-1
STU-DIS-CTR-1-FW
STU-HLTH-SVCS-1-2-DMZ
STU-HLTH-SVCS-1-FW
STU-HLTH-SVCS-2-FW
STU-HLTH-SVCS-3-NR
STU-HLTH-SVCS-4-NR
STU-HLTH-SVCS-5-NR
STU-HLTH-SVCS-6-NR
STU-HLTH-SVCS-7-NR
STU-HLTH-SVCS-8-FW
STUDENT-AFFRS-1-FW
STUDENT-AFFRS-2-NR
STUDENT-AFFRS-3-FW
STUDENT-AFFRS-4-FW
STUDENT-AFFRS-5-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 18, 10:05 PDT
Purpose: A configuration parameter was corrected and the server was rebooted in order to restore a required monitoring process (snmpd).

Impact: The Email Lists service was unavailable during the maintenance action, from 09:12 AM to 09:32 AM on Saturday, March 21.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 21, 10:04 PDT
Mar 20, 2015

No incidents reported.

Mar 19, 2015
Completed - The scheduled maintenance has been completed.
Mar 19, 06:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 05:45 PDT
Scheduled - Purpose:
Performing the monthly test of the Telecom Building backup power generator.

Impact:
None expected. All power should automatically switch over to generator power for the duration of the test.

Locations Affected:
-Campus and Resnet data networks
-Connectivity to the Internet
-Voice services including voicemail

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 16, 11:06 PDT
Mar 18, 2015

No incidents reported.

Mar 17, 2015
Completed - The scheduled maintenance has been completed.
Mar 17, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 08:00 PDT
Scheduled - Purpose:
Upgrade local CrashPlan Server software version to allow for newer client versions.

Impact:
During the maintenance adding new CrashPlan clients will not be available. Existing clients systems will still be able to perform backups to the CrashPlan cloud.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 13, 10:41 PDT
Mar 16, 2015
Resolved - CENIC routing has been restored. The second outage was due to CENIC transitioning UCD network traffic back to original the Oakland route.
Mar 16, 16:02 PDT
Monitoring - CENIC routing has been restored and NOC is monitoring for future problems.
Mar 16, 13:16 PDT
Update - CENIC is reporting routing issues. NOC is working with CENIC to resolve the problem. Some off campus connectivity is degraded.
Mar 16, 12:42 PDT
Investigating - Impact:
Campus is currently experiencing network issues.

Status:
Administrators are investigating.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 16, 12:30 PDT
Resolved - Status:
NOC personnel worked with vendor and cleared out some inaccurate hardware entries.
Mar 16, 10:50 PDT
Investigating - Impact:
Degraded or no data/DSL network connection for some users in the ARS area.

Locations Affected:
BUILDINGS:
ARS M3
ARS TR 1537
CA RPTR TRLR
CELL BIO LAB
CHE ANNEX
CTR EQ HLTH
IT-Env Cntrl 1 UCDNet2
WWTP ADM 2

VLANs:
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ANML-RES-SVC-1-FW
ARCH-&-ENGR-2
CTR-CMP-MED-1-FW
CTR-CMP-MED-2-FW
CTR-CMP-MED-5-FW
CTR-HLTH&ENV-1-FW
ENTOMOLOGY-1-FW
ENV-HLTH&SAF-1-FW
ENV-TOX-1-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
MOOBILENET(X)
O&M:UTILITIES-1
O&M:UTILITIES-2
PHYS-PLANT-1-FW
PHYS-PLANT-3-FW
PLANT-BIOLOGY-1-FW
SAFETY-SVCS-1-FW
VH-ADMIN-1-FW
VM-RESEARCH-1-FW
VM-VECTOR-DIS-RSCH-1-FW
WASTEWATER-1-FW
WATER-1-NR

Status:
NOC personnel are working with our vendor to resolve the degradation/outage.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 16, 09:27 PDT
Mar 15, 2015

No incidents reported.

Mar 14, 2015
Completed - The scheduled maintenance has been completed.
Mar 14, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 16:30 PDT
Scheduled - Purpose:
Buildings H205, H206, H207 & H208 will be on generation power from 8:30am - 4:30pm. All other buildings will be off power all day. To repair high voltage cable. Requested by George Jones, Utilities High Voltage, cell 681-7318
Reference job # 2527661HV – H Zones

Impact:
Data connectivity will be lost if UPS batteries become fully depleted.

Building:
LEUKEMIA LAB

VLANs:
HVAC-2-FW
VM-RESEARCH-1-FW


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 9, 09:50 PDT
Completed - The scheduled maintenance has been completed.
Mar 14, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 07:00 PDT
Scheduled - Purpose: Monthly Microsoft update installation and routine maintenance tasks.

Impact: Servers BannerTSCB, BannerTS1, and BannerTS2 will be rebooted. Service will be unavailable during the window.

Affected Services: Bannerconnect Only (Bannerconnect.ucdavis.edu)

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 11, 09:43 PDT
Completed - The scheduled maintenance has been completed.
Mar 14, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 08:00 PDT
Scheduled - Purpose:
Buildings H205, H206, H207 & H208 will be on generation power from 8:30am - 4:30pm. All other buildings will be off power all day. To repair high voltage cable. Requested by George Jones, Utilities High Voltage, cell 681-7318
Reference job # 2527661HV – H Zones

Impact:
Data connectivity will be lost if UPS batteries become fully depleted.

Building:
LEUKEMIA LAB

VLANs:
HVAC-2-FW
VM-RESEARCH-1-FW


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 9, 09:49 PDT
Mar 13, 2015
Completed - The scheduled maintenance has been completed.
Mar 13, 12:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 12:15 PDT
Scheduled - Purpose:
Reboot bdf to restore memory and diagnostic capabilities

Impact:
Connectivity will be lost for 5-10 minutes

Locations Affected:
BUILDINGS:
ARS H-1
ARS HDQTRS
ARS M-4
ARS M3
ARS R1
ARS TR 1537
CA RPTR TRLR
CELL BIO LAB
CHE ANNEX
CHE OFC&LAB
CLN MED
CTR EQ HLTH
IT-Env Cntrl 1 UCDNet2
LEUKEMIA LAB
PP LAB
SVM GEN LAB
TB 127
WWTP ADM 2


VLANs:
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ANML-RES-SVC-1-FW
ARCH-&-ENGR-2
CTR-CMP-MED-1-FW
CTR-CMP-MED-2-FW
CTR-CMP-MED-5-FW
CTR-HLTH&ENV-1-DMZ
CTR-HLTH&ENV-1-FW
DEAN-MED-ADM-1-FW
DEAN-MED-ADM-8-FW
DOE-1-FW
ENTOMOLOGY-1-FW
ENV-HLTH&SAF-1-FW
ENV-HLTH&SAF-2
ENV-TOX-1-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
M-COM-HEALTH-1-2-DMZ
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
MOOBILENET(X)
NEMATOLOGY-1-FW
O&M:UTILITIES-1
O&M:UTILITIES-2
PHYS-PLANT-1-FW
PHYS-PLANT-3-FW
PLAN&BUDGET-1-FW
PLANT-BIOLOGY-1-FW
PLANT-PATH-1-FW
PLANT-PATH-3
PLANT-SCIENCES-2-FW
SAFETY-SVCS-1-FW
VETGENETICS-1
VETGENETICS-2-FW
VETGENETICS-3-FW
VETGENETICS-4
VH-ADMIN-1-FW
VM-RESEARCH-1-FW
VM-VECTOR-DIS-RSCH-1-FW
WASTEWATER-1-FW
WATER-1-NR

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 13, 12:05 PDT
Completed - The scheduled (February 26, 2015) maintenance has been completed.
Mar 13, 07:13 PDT
Scheduled - Purpose:

Improve CAS log security monitoring.

Impact:

CAS will be available during the maintenance window. No downtime is expected.

Affected Services:

Those using CAS for single sign-on, including but not limited to:

* MyUCDavis
* SISWeb
* MyAdmissions
* SmartSite
* Sympa mailing list management and archives
* Geckomail
* DavisMail
* Federated applications, such as the UC Learning Center (U-Learn)
Feb 20, 18:47 PDT