All Systems Operational
Banner ? Operational
Box ? Operational
Cable TV Operational
CAS ? Operational
Computing Accounts ? Operational
Cyrus Email ? Operational
DaFIS ? Operational
Data Center Colocation Operational
DavisMail ? Operational
DHCP ? Operational
DNS ? Operational
Email Lists ? Operational
Email Routing ? Operational
FGS ? Operational
Geckomail ? Operational
IAM ? Operational
Kerberos ? Operational
KFS ? Operational
Kuali Rice ? Operational
LDAP ? Operational
MyInfoVault ? Operational
MyTravel Operational
MyUCDavis Employee ? Operational
myUCDavis ? Operational
Network ? Operational
Network Time ? Operational
Radio Operational
SAN & DCFS ? Operational
ServiceNow ? Operational
Shibboleth ? Operational
Smartsite ? Operational
Software Website ? Operational
TRS ? Operational
uConnect DS ? Operational
uConnect Cloud ? Operational
uConnect eFax ? Operational
uConnect Lync ? Operational
uConnect On-Premise ? Operational
UC Davis Home Site ? Operational
Virtualization ? Operational
Voice ? Operational
Web CMS ? Operational
Web Hosting ? Operational
Wireless ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Purpose:
Physical move hardware to a new location with more air flow.

Impact:
There is no expected impact to services due to the HA fail-over of the systems. If there is an unexpected failure uConnect Lync, NTP, and Oracle LDAP may be impacted.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 25, 15:20 PDT
Purpose:
To apply quarterly released critical patches to Oracle databases on iris (SIS, EDMS)

Affected:
- Banner prod server
- Banner prod database (SIS)
- Applications relying on direct access to Banner (SIS)
- Banner forms (INB)
- Banner SISWeb
- Online Student Services Portal (my.ucdavis.edu)
- SISDocs
- SmartSite


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 11, 10:21 PDT
System Metrics Month Week Day
www.ucdavis.edu Availability
Fetching
Past Incidents
Mar 31, 2015

No incidents reported today.

Mar 30, 2015
Completed - The scheduled maintenance has been completed.
Mar 30, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 12:00 PDT
Scheduled - Purpose:
DC power plant at Solano park is having problems. Engineers are onsite testing & repairing.

Impact:
While work is being done, the phone lines (including alarm lines) at Solano Park might be shut down.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 30, 11:53 PDT
Mar 29, 2015

No incidents reported.

Mar 28, 2015

No incidents reported.

Mar 27, 2015

No incidents reported.

Mar 26, 2015
Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 PDT
Scheduled - Purpose:
This will affect all lighting, ventilation, fumehood, circulation pumps, local basement sewage lift ejectors, refrigeration units, possible data-voice network disruptions and various 120-208 volt receptacles throughout building. Install new sub-main breaker on building distribution panel. Requested by Russ Korupp, BMS Electric Shop,
cell 681-2059. Reference job # 2537238EL1 – B005

Impact:
Data connectivity will be lost if UPS batteries are depleted.

Building:
HICKEY GYM

VLANs:
GEN-ACAD-1
HVAC-2-FW
INTRCOL-ATHL-1-FW
MOOBILENET(X)
NEUROPHY-BEH-1-FW
O&M:UTILITIES-1
REC-HALL-3
SOC-SCI-DSS-3-FW
WLS-UNMANAGED-1


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 19, 16:23 PDT
Mar 25, 2015
Completed - The scheduled maintenance has been completed.
Mar 25, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 17:30 PDT
Scheduled - Purpose:
Upgrade Blade Chassis Management Controller software to recognize newest server models.

Impact:
The software upgrade requires a reboot of each controller. The controllers are redundant and clients should see no impact.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 20, 13:02 PDT
Completed - The scheduled maintenance has been completed.
Mar 25, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 07:00 PDT
Scheduled - Purpose:
A switch will be replaced to add additional capacity for network connections.

Impact:
Brief loss of network connectivity while the fiber and network connections are moved.

Locations Affected:
The following buildings and VLANs will be affected:

BUILDINGS:
YOUNG

VLANs:
ATS-CLSSRM-7-NR
GEN-ACAD-1
PSYCHOLOGY-1-FW
PSYCHOLOGY-3-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 19, 16:27 PDT
Mar 24, 2015
Completed - The scheduled maintenance has been completed.
Mar 24, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 17:01 PDT
Scheduled - Purpose:
This will affect all electrical, lights, fans motors, compressors that are not on the emergency generators. Also affected will be the lift station. To pull new wire for load center to increase capacity. Requested by Doug Mains, 4N13, BMS Electric Shop, cell 681-1911. Reference job # 2522444S12 – D069.

Impact:
Data connectivity will be lost once UPS batteries are depleted.

Buildings:
ARC PAVILION

VLANs:
BOOKSTORE-1-FW
BOOKSTORE-2
HVAC-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-2
INTRCOL-ATHL-3-FW
REC-HALL-1
REC-HALL-2-FW
REC-HALL-3
REC-HALL-4
STU-HLTH-SVCS-3-NR


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 17, 12:49 PDT
Resolved - Over the weekend a compromised UC Davis computing account led the UC Davis email servers to be listed on several anti-phishing block lists. IET staff have been working with the list maintainers to get delisted and have closed the compromised account. At this time emails should be able to get to their intended recipients
Mar 24, 10:42 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 10:40 PDT
Investigating - We have received reports of users receiving error messages when sending to known recipients using their campus mail. An example of the error message may include similar text:

"A communication failure occurred during the delivery of this message. Please try resending the message later. If the problem continues, contact your help desk."

IT Express has notified system administrators who are currently investigating
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 23, 09:23 PDT
Resolved - work completed
Mar 24, 07:45 PDT
Monitoring - SmartSite Maintenance extended to 8am
Mar 24, 07:03 PDT
Completed - The scheduled maintenance has been completed.
Mar 24, 07:00 PDT
Update - Extending the Smartsite work time to 8am
Mar 24, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 04:30 PDT
Scheduled - Purpose:
SmartSite will perform maintenance on the system.

Impact:
SmartSite will be unavailable during the maintenance window. There should be no impact after the update.

Affected Services:
SmartSite

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 17, 13:24 PDT
Mar 22, 2015

No incidents reported.

Mar 21, 2015
Completed - The scheduled maintenance has been completed.
Mar 21, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 09:00 PDT
Scheduled - Purpose:
Upgrading the network switches in the Student Health and Wellness Center

Impact:
Multiple brief outages, up to 45 minutes, while the NAM connections are moved to the new switches.

Locations Affected:
BUILDINGS:
HLTH WELL

VLANs:
COUNSELING-1-FW
COUNSELING-2-NR
COUNSELING-3-NR
HOUSING-1-FW
HOUSING-2-FW
HOUSING-3-FW
HOUSING-5-NR
HVAC-2-FW
INTRN&CR-CTR-1-2-DMZ
INTRN&CR-CTR-1-FW
MOOBILENET(X)
O&M:UTILITIES-1
STU-DIS-CTR-1-FW
STU-HLTH-SVCS-1-2-DMZ
STU-HLTH-SVCS-1-FW
STU-HLTH-SVCS-2-FW
STU-HLTH-SVCS-3-NR
STU-HLTH-SVCS-4-NR
STU-HLTH-SVCS-5-NR
STU-HLTH-SVCS-6-NR
STU-HLTH-SVCS-7-NR
STU-HLTH-SVCS-8-FW
STUDENT-AFFRS-1-FW
STUDENT-AFFRS-2-NR
STUDENT-AFFRS-3-FW
STUDENT-AFFRS-4-FW
STUDENT-AFFRS-5-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 18, 10:05 PDT
Purpose: A configuration parameter was corrected and the server was rebooted in order to restore a required monitoring process (snmpd).

Impact: The Email Lists service was unavailable during the maintenance action, from 09:12 AM to 09:32 AM on Saturday, March 21.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 21, 10:04 PDT
Mar 20, 2015

No incidents reported.

Mar 19, 2015
Completed - The scheduled maintenance has been completed.
Mar 19, 06:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 05:45 PDT
Scheduled - Purpose:
Performing the monthly test of the Telecom Building backup power generator.

Impact:
None expected. All power should automatically switch over to generator power for the duration of the test.

Locations Affected:
-Campus and Resnet data networks
-Connectivity to the Internet
-Voice services including voicemail

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 16, 11:06 PDT
Mar 18, 2015

No incidents reported.

Mar 17, 2015
Completed - The scheduled maintenance has been completed.
Mar 17, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 08:00 PDT
Scheduled - Purpose:
Upgrade local CrashPlan Server software version to allow for newer client versions.

Impact:
During the maintenance adding new CrashPlan clients will not be available. Existing clients systems will still be able to perform backups to the CrashPlan cloud.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 13, 10:41 PDT