All Systems Operational

Adobe Operational
AggieCloud: Account Management Operational
AggieCloud AWS Operational
AggieCloud Azure Operational
AggieDash Operational
AggieFeed Operational
AggieService Operational
AggieExpense Operational
AggieVideo Operational
APHID Operational
ASIS Operational
ATR portal Operational
Banner Operational
Box Operational
Cable TV Operational
Canvas Operational
CAS Operational
Computing Accounts Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail Operational
DHCP Operational
DNS Operational
DocuSign Operational
Duo Multifactor Authentication Operational
Email Lists Operational
Email Routing Operational
Faculty Sites Services Operational
Final Grading System (FGS) direct web access Operational
FISDS Operational
FOA Cognos Reporting Operational
GS Commencement Operational
GS eDocs Operational
GS GradHub Operational
GS GradTrack$ Operational
GS LAMB Operational
GS PRM Operational
GS SPA Operational
GS ProgramsManager Operational
GS Stats Operational
IAM Operational
IT Catalog Operational
Kerberos Operational
KFS Operational
LDAP Operational
Lecture Capture Operational
MathWorks Operational
MyAwards Operational
MyInfoVault Operational
myUCDavis Operational
Network Operational
Network Time Operational
OASIS Operational
Photo Rosters Operational
Pinnacle Operational
Privileged Account Management Operational
Qualtrics Operational
Radio Service (800MHz) Operational
Rocky Operational
SAN & DCFS Operational
ServiceNow Operational
Shibboleth Operational
SiteFarm Operational
Software Website Operational
Television Service Operational
TRS Operational
uConnect Active Directory Operational
uConnect ADFS Operational
uConnect Exchange On-prem Operational
uConnect Office 365 Operational
UC Davis Home Site Operational
UCD Mobile Operational
Virtualization Operational
Voicemail Operational
Voice Telephone System Operational
VPN Operational
Web Hosting Operational
Wireless Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance: Rocky Jun 24, 2026 12:00-13:00 PDT

Purpose:

Deploying Rocky v0.11.6. Update will include some patches and updates to the embedded Rocky and custom assistants features.

Impact:

No downtime expected


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jun 22, 2026 - 13:36 PDT

Planned Maintenance: AggieService Jun 25, 2026 17:00-19:00 PDT

Purpose:

AggieService Mandatory Training  Compliance Integration to LMS & IAM systems set up  in preparation for go live on July 1st.

Impact:

No anticipated downtime for AggieService.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jun 22, 2026 - 13:42 PDT

Planned Maintenance: Cisco Phone System Maintenance Jun 26, 2026 19:00 - Jun 28, 2026 23:59 PDT

Purpose:
Migrate to New Cisco Phone System

Impact:
All phone services will be degraded. Calls in progress, Cisco menus, Cisco phones, Cisco voicemail, etc. will all have brief disruptions throughout the change window. Zoom Phone and SL100 Analog lines may have some degradation as well. All disruptions are expected and designed to be brief but there is a small chance of some sustained service disruptions during the change window.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jun 22, 2026 - 10:11 PDT

Planned Maintenance: ServiceNow Jun 29, 2026 18:00-22:00 PDT

Purpose:

ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform.

We are currently working on the release notes, and you will see updates to them as we get closer to the release date.

You can find the release notes here:
https://kb.ucdavis.edu/?id=0013182

Impact:

No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jun 22, 2026 - 11:37 PDT
Jun 22, 2026
Completed - The scheduled maintenance has been completed.
Jun 22, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 17:00 PDT
Scheduled - Purpose:

Configuration Change for Cisco Phones

Impact:

Phones will reboot. Calls in progress will not be affected. Phones will reboot when they are idle. There is no impact to Zoom Phone or Analog phone services.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 22, 13:38 PDT
Jun 21, 2026
Completed - The scheduled maintenance has been completed.
Jun 21, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 08:00 PDT
Scheduled - Purpose:

Minor code updates

Impact:

No downtime is expected.

Affected:

Campus Home Site at www.ucdavis.edu


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 16, 10:56 PDT
Jun 20, 2026

No incidents reported.

Jun 19, 2026
Completed - The scheduled maintenance has been completed.
Jun 19, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 20:00 PDT
Scheduled - Purpose:
Upgrade SiteFarm

Impact:
No downtime is expected

Affected:
All web sites hosted on Acquia Site Factory


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 16, 09:44 PDT
Jun 18, 2026
Resolved - This incident has been resolved.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 18, 14:46 PDT
Monitoring - A fix has been implemented and admins are monitoring the results.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Final Grading System

Jun 17, 13:39 PDT
Identified - Canvas and Final Grading System are currently experiencing a degradation. When accessing the Grade Sync page of a Canvas course the sync button may not have been visible for Faculty. A global fix was implemented on 06/17/26 at 1:00PM.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 17, 13:00 PDT
Jun 17, 2026
Resolved - This incident has been resolved by the vendor.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 17, 13:40 PDT
Monitoring - The vendor has updated the degradation to monitoring. "Our team has taken steps to remediate this issue and is seeing improvement for Box Webapp service. We are continuing to monitor for any additional impact."


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 17, 12:46 PDT
Investigating - Box.com is experiencing a degradation. The vendor is aware and is actively working on a resolution. Users may experience intermittent failures when loading the "All files" page and subfolders.

More info from the vendor is available here: https://status.box.com/incidents/0ws7h1m5npqw


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 17, 12:44 PDT
Jun 16, 2026
Completed - The scheduled maintenance has been completed.
Jun 16, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 05:30 PDT
Scheduled - Purpose:
Facilities will perform an operational test of the Campus Data Center's Generator and automatic fail-over equipment as part of this maintenance. During this test, the Campus
Data Center will briefly switch to the electrical power supplied by the building generator. This semi-annual test is part of our established maintenance procedure.

Impact:
High Performance Computing servers and other co-location equipment that are not on UPS and hosted within the Campus Data Center will lose power during the test.
Otherwise, the Campus Data Center UPS systems will carry the load during the transitions; therefore, no impact to other services is expected.

Affected Services:
High Performance Computing servers and other co-location equipment hosted within the Campus Data Center, and not on UPS, will be affected.
In the event of a UPS failure, other services that are hosted in the Campus Data Center may be disrupted.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 9, 09:04 PDT
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026
Completed - The scheduled maintenance has been completed.
Jun 13, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 06:30 PDT
Scheduled - Description:

Deploy Banner Common, General, ARSYS, Student, Banner Access Management, APP Nav, General Self Service upgrades, along with updates to the 9x Database, APIs, and Event Publisher components


Purpose:

The following Banner modules will be installed:

ARSYS 8.20 / 9.33.3.0.2
General 8.27 / 9.3.38.0.2
Student 8.38 / 8.38.1 / 9.3.41.1.4
Admin Common 9.3.42.2.1
Banner Access Management 9.3.34.2.1
App Nav 3.22.1
9x Database Upgrade 9.42.1
General Self Service 9.25.2
Banner Integration API 9.41.1
Banner Student API 9.41.1
Banner Admin Business Process API 9.3.42.2.1
Event Publisher 9.21.2

Impact:

Banner PROD database (SIS) will be unavailable.

Affected:

- Applications relying on direct access to Banner (SIS)
- Banner Admin Pages
- Banner Student Self-Service
- MyUCD


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 9, 16:57 PDT
Jun 12, 2026

No incidents reported.

Jun 11, 2026
Completed - The scheduled maintenance has been completed.
Jun 11, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 17:00 PDT
Scheduled - Purpose:
Deploying AK-297 : AggieService Community Portal accessibility needs update

Deploying AK-412 : Updating phase 2 users campus email to health email.

Impact:
No downtime expected

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 9, 20:52 PDT
Jun 10, 2026
Completed - The scheduled maintenance has been completed.
Jun 10, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 18:00 PDT
Scheduled - Purpose:

The following Banner modules will be installed:
Finaid 8.56.2.1

Impact:

Banner Pages will be unavailable.

Affected:

- Banner Admin Pages


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 4, 08:51 PDT
Jun 9, 2026
Resolved - This incident has been resolved.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 9, 13:50 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 07:05 PDT
Identified - TAF is currently operational with a temporary workaround in place. Staff are actively working to fully recover and implement a permanent fix.
Jun 8, 12:35 PDT
Investigating - The TAF (Temporary Affiliate Form) web site is experiencing an outage. Staff are working to resolve the issue.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 8, 10:02 PDT
Jun 8, 2026
Completed - The scheduled maintenance has been completed.
Jun 8, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 17:00 PDT
Scheduled - ServiceNow administrators will implement a fix to resolve a visibility issue for External ATR users to properly view the Billing Widget on the Service Hub.


Impact:
No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 8, 15:58 PDT