Instructure Security Incident & Canvas Updates
Monitoring - UC Davis Canvas is available. Some features will not be available immediately, as they were disabled to protect the security of Canvas and your data during this incident, and will take additional time to restore. For more information see: https://iet.ucdavis.edu/news/canvas-incident-may-2026
May 09, 2026 - 22:19 PDT
Update - Canvas at UC Davis remained unavailable today, Friday, May 8, 2026. Check the Canvas Incident webpage for helpful resources.
https://iet.ucdavis.edu/news/canvas-incident-may-2026
May 08, 2026 - 19:21 PDT
Update - The official UC Davis statement is available at Security Incident: Canvas Unavailable page.
https://www.ucdavis.edu/news/uc-davis-statement-canvas-security-breach
May 07, 2026 - 22:22 PDT
Investigating - Canvas is currently unavailable. Staff are working with the vendor Instructure to address the issue.
May 07, 2026 - 13:48 PDT
Identified - On Wednesday, May 6, 2026, the University of California Office of the President (UCOP) released a statement on the Nationwide Security Breach Involving Canvas.
https://ucnet.universityofcalifornia.edu/employee-news/nationwide-security-breach-involving-canvas/

Updates with the UC community will continue to be shared on UCnet as new information emerges.
https://ucnet.universityofcalifornia.edu/category/uc-news/
May 07, 2026 - 13:45 PDT
Monitoring - On Friday, May 1, 2026, Instructure, the vendor behind Canvas, reported a global cybersecurity incident. At this time, UC Davis has not been notified of any direct impact to our campus. UC Davis Canvas remains available and operational.

We are actively monitoring vendor updates and assessing any potential impact to UC Davis services. Updates will be posted on the IET website as they become available.
https://iet.ucdavis.edu/news/monitoring-instructure-security-incident-canvas-updates-tues-55

More information is available from the Instructure Incident Report page.
https://status.instructure.com/incidents/9wm4knj2r64z

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 06, 2026 - 11:51 PDT
AT&T Cellular Service Maintenance – Hutchison Hall Area Degradation
Investigating - AT&T is performing upgrades to cellular equipment in the Hutchison Hall area to improve service performance and reliability. Work is scheduled daily from 7:00 AM to 5:00 PM through approximately mid-May.
What to Expect:

Intermittent cellular service disruptions may occur during work hours
Service is expected to be restored after 5:00 PM each day
Users are encouraged to use Wi-Fi calling where available

We appreciate your patience as AT&T completes these improvements and will share updates as available.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 23, 2026 - 19:05 PDT
Adobe Operational
AggieCloud: Account Management Operational
AggieCloud AWS Operational
AggieCloud Azure Operational
AggieDash Operational
AggieFeed Operational
AggieService Operational
AggieExpense Operational
AggieVideo Operational
APHID Operational
ASIS Operational
ATR portal Operational
Banner Operational
Box Operational
Cable TV Operational
Canvas Operational
CAS Operational
Computing Accounts Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail Operational
DHCP Operational
DNS Operational
DocuSign Operational
Duo Multifactor Authentication Operational
Email Lists Operational
Email Routing Operational
Faculty Sites Services Operational
Final Grading System (FGS) direct web access Operational
GS Commencement Operational
GS eDocs Operational
GS GradHub Operational
GS GradTrack$ Operational
GS LAMB Operational
GS PRM Operational
GS SPA Operational
GS ProgramsManager Operational
GS Stats Operational
FISDS Operational
IAM Operational
IT Catalog Operational
Kerberos Operational
KFS Operational
LDAP Operational
Lecture Capture Operational
MathWorks Operational
MyAwards Operational
MyInfoVault Operational
myUCDavis Operational
Network Operational
Network Time Operational
OASIS Operational
Privileged Account Management Operational
Pinnacle Operational
Qualtrics Operational
Radio Service (800MHz) Operational
Rocky Operational
SAN & DCFS Operational
ServiceNow Operational
Shibboleth Operational
SiteFarm Operational
Software Website Operational
Television Service Operational
TRS Operational
uConnect Active Directory Operational
uConnect ADFS Operational
uConnect Exchange On-prem Operational
uConnect Office 365 Operational
UC Davis Home Site Operational
UCD Mobile Operational
Virtualization Operational
Voicemail Operational
Voice Telephone System Operational
VPN Operational
Web Hosting Operational
Wireless Operational
Zoom Operational
Photo Rosters Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance: Faculty Sites SSL Certs Update May 14, 2026 08:00-08:30 PDT

Purpose:

Update Faculty Sites

Impact:

No downtime is expected.

Affected:

All web sites hosted on Faculty Sites


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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 12, 2026 - 15:29 PDT
May 13, 2026

No incidents reported today.

May 12, 2026
Planned Maintenance: Rocky
Completed - The scheduled maintenance has been completed.
May 12, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 12:00 PDT
Scheduled - Purpose :

Deploying Rocky v0.11.5. Update will include some patches and updates to the embedded Rocky and custom assistants features.

Impact :

No downtime expected

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 1, 16:01 PDT
May 11, 2026
Planned Maintenance: AggieService
Completed - The scheduled maintenance has been completed.
May 11, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 17:00 PDT
Scheduled - Purpose:

Deploying AK-424 : Case - Create Pay Periods on Approved Leaves flow to evaluate Salary Type in addition to Leave Start Date and Expected Return Date.

Impact:

No downtime expected


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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 8, 10:14 PDT
May 10, 2026
Emergency Maintenance: ServiceNow
Completed - The scheduled maintenance has been completed.
May 10, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:30 PDT
Scheduled - Purpose:
ServiceNow administrators will implement an emergency form called Request a Canvas LTI App form for Faculty and Staff to submit if they need a new external tool connected to Canvas that will require ISO to approve.

Impact:
No downtime is expected.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 9, 20:25 PDT
May 9, 2026
Planned Maintenance: Banner Production OS Patching
Completed - The scheduled maintenance has been completed.
May 9, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 08:00 PDT
Scheduled - Purpose:
Monthly server patching for production Banner hosts.

Impact:
Services unavailable.

Affected:
Banner production

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 28, 18:08 PDT
May 8, 2026
May 7, 2026
Planned Maintenance - Electrical Utility Shutdown - GRHS R6 #62 and others
Completed - The scheduled maintenance has been completed.
May 7, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 09:00 PDT
Scheduled - Purpose:
Investigation into Electrical Main Switch Board for future heating hot water electrical work. Generation will be provided for the server room only.

Impact:
All electrical - Extended loss of electricity will result in loss of network to:

Affected Buildings:
HD H R6
HOAGLD
HOAGLD ANX
MANN

Affected VLANs:
AQRC-2-FW
CABA-1-FW
CALSPACE-CNTR-1
CALSPACE-CNTR-2
CROC-NUC-LAB-1
CTR-COMP-SCI/EN-1
CULTURE-STDS-1-FW
DEAN-AG-2-FW
DEAN-AG-3-FW
DESIGN-1-FW
ECO-3-NR
ENG-CMPR-SCI-1
ENV-TOX-1-FW
GEN-ACAD-1
GEN-ACAD-2-FW
HVAC-2-FW
IT-CRETV-2-FW
IT-CRETV-3-FW
JMIE-5
LAWR-1-FW
LAWR-2
LAWR-3
LAWR-4-NR
O&M:UTILITIES-1
PHYSICS-1-FW
PLANT-BIOLOGY-1-FW
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-9-FW
POWER-1-NR
SAFETY-SVCS-2-FW
STAF-DEV&PRF-2-FW
W-&-F-BIO-1-FW
WATER-1-NR
WIRELESS
WLS-UNMANAGED-1

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 28, 18:10 PDT
Planned Maintenance: Faculty Sites SSL Certs Update
Completed - The scheduled maintenance has been completed.
May 7, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 08:00 PDT
Scheduled - Purpose:
Update Faculty Sites

Impact:
No downtime is expected

Affected:
All web sites hosted on Faculty Sites

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 27, 17:49 PDT
May 6, 2026
May 5, 2026
Planned Maintenance: Banner
Completed - The scheduled maintenance has been completed.
May 5, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 18:00 PDT
Scheduled - Purpose:

The following Banner modules will be installed:

Finaid 8.56.1.1

Impact:

Banner Pages will be unavailable.

Affected:

- Banner Admin Pages


QUESTIONS?
Contact Banner Team:
Email: banner@ucdavis.edu

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 5, 13:55 PDT
Planned Maintenance: Cisco Phone System
Completed - The scheduled maintenance has been completed.
May 5, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 18:00 PDT
Scheduled - Purpose:
Cisco System Certificates Preparation

Impact:
Zoom Phone, including Cisco phones on Zoom, are not impacted. Desk Phones on the Cisco VoIP system will reboot during the maintenance window. Jabber users may have to logout and log back into Jabber after the maintenance. Phone calls in progress will not be impacted.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 28, 18:11 PDT
May 4, 2026
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Planned Maintenance: AggieService
Completed - The scheduled maintenance has been completed.
Apr 30, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 17:00 PDT
Scheduled - Purpose:
Salesforce enforced updates

Impact:
No anticipated downtime for AggieService

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 28, 18:12 PDT
Planned Maintenance: AggieService
Completed - The scheduled maintenance has been completed.
Apr 30, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 05:00 PDT
Scheduled - Purpose:
Deploying AK-424 : Case - Create Pay Periods on Approved Leaves flow to evaluate Salary Type in addition to Leave Start Date and Expected Return Date

Impact:
No downtime expected

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 28, 18:13 PDT
Apr 29, 2026
CAS SSO Degradation
Resolved - The system recovered itself after brief time of performance degradation.
Apr 29, 09:51 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 15:12 PDT
Investigating - The CAS SSO system is currently experiencing a performance degradation. Staff are investigating the issue.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 28, 12:32 PDT
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