Resolved -
The AggieService team has resolved the underlying issue and the service is now functioning normally
Aug 14, 07:21 PDT
Monitoring -
The AggieService team has resolved the issue. AggieService users should now be able to login as they normally would (without getting a request to create passkeys for Salesforce access). We will continue to monitor for any additional issues.
Aug 12, 16:24 PDT
Update -
AggieService team has outlined a workaround and has communicated out via email to stakeholders while it continues to investigate. If you need access to AggieService now, please reference these instructions or contact the SSO Service Desk.
Aug 12, 13:22 PDT
Investigating -
We're seeing issues with Salesforce requesting passkeys and impacting users' ability to access AggieService. We are actively working on it and will update as we make progress.
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
Aug 12, 09:54 PDT
Resolved -
The AggieService team has identified and resolved the issue. Access to authenticated forms should now be fully restored
Aug 13, 13:08 PDT
Investigating -
The AggieService team is investigating an issue with authenticated forms. All authenticated forms are currently unavailable. We are working with our vendor to resolve the issue and will update once we have more information.
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
Aug 13, 12:01 PDT