ServiceNow Degradation

Incident Report for UC Davis

Resolved

This incident has been resolved.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted May 04, 2020 - 09:39 PDT

Monitoring

A workaround is now in place to handle software purchases that contain incomplete or invalid information.
We are monitoring the status of incoming software purchases and working with the vendor to identify the root cause of the issue.
Posted Mar 04, 2020 - 16:21 PST

Investigating

Users are reporting that ServiceNow software purchases are not passing purchase information into the system. Administrators are currently investigating.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted Mar 03, 2020 - 16:04 PST
This incident affected: ServiceNow.
← Current Status Powered by Atlassian Statuspage
Report an issue to IT Express at: ithelp@ucdavis.edu 530-754-HELP (4357)