This incident has been resolved.


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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

A workaround is now in place to handle software purchases that contain incomplete or invalid information.
We are monitoring the status of incoming software purchases and working with the vendor to identify the root cause of the issue.

Users are reporting that ServiceNow software purchases are not passing purchase information into the system. Administrators are currently investigating.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)