Investigating - Impact:

Comcast digital cable is down in Memorial Union and Student Community Center. IPTV is not affected.


Impact / Affected Services:

BUILDINGS:
MEMORIAL UNION
STUDENT COMMUNITY CENTER


Status:

UC Davis NOC and Comcast are working towards a resolution.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jul 09, 2026 - 16:36 PDT
Adobe Operational
AggieCloud: Account Management Operational
AggieCloud AWS Operational
AggieCloud Azure Operational
AggieDash Operational
AggieFeed Operational
AggieService Operational
AggieExpense Operational
AggieVideo Operational
APHID Operational
ASIS Operational
ATR portal Operational
Banner Operational
Box Operational
Cable TV Operational
Canvas Operational
CAS Operational
Computing Accounts Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail Operational
DHCP Operational
DNS Operational
DocuSign Operational
Duo Multifactor Authentication Operational
Email Lists Operational
Email Routing Operational
Faculty Sites Services Operational
Final Grading System (FGS) direct web access Operational
FISDS Operational
FOA Cognos Reporting Operational
GS Commencement Operational
GS eDocs Operational
GS GradHub Operational
GS GradTrack$ Operational
GS LAMB Operational
GS PRM Operational
GS SPA Operational
GS ProgramsManager Operational
GS Stats Operational
IAM Operational
IT Catalog Operational
Kerberos Operational
KFS Operational
LDAP Operational
Lecture Capture Operational
MathWorks Operational
MyAwards Operational
MyInfoVault Operational
myUCDavis Operational
Network Operational
Network Time Operational
OASIS Operational
Photo Rosters Operational
Pinnacle Operational
Privileged Account Management Operational
Qualtrics Operational
Radio Service (800MHz) Operational
Rocky Operational
SAN & DCFS Operational
ServiceNow Operational
Shibboleth Operational
SiteFarm Operational
Software Website Operational
Television Service Operational
TRS Operational
uConnect Active Directory Operational
uConnect ADFS Operational
uConnect Exchange On-prem Operational
uConnect Office 365 Operational
UC Davis Home Site Operational
UCD Mobile Operational
Virtualization Operational
Voicemail Operational
Voice Telephone System Operational
VPN Operational
Web Hosting Operational
Wireless Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 12, 2026

No incidents reported today.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Completed - The scheduled maintenance has been completed.
Jul 9, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 08:00 PDT
Scheduled - Purpose:
Update Faculty Sites

Impact:
No downtime is expected

Affected:
All web sites hosted on Faculty Sites

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jul 6, 11:39 PDT
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Completed - The scheduled maintenance has been completed.
Jul 6, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 17:00 PDT
Scheduled - Purpose:
Patching

Impact:
Intermittent service availability

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jul 1, 14:20 PDT
Resolved - This incident has been resolved.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jul 6, 09:49 PDT
Investigating - TRS is experiencing a major outage and system administrators are working to resolve the issue. The issue was first identified at 0700.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jul 6, 08:26 PDT
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Resolved - This incident has been resolved.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jul 2, 12:23 PDT
Monitoring - A fix has been implemented and access should be restored. Admins are monitoring.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jul 2, 10:50 PDT
Identified - A recent change inadvertently removed access for active affiliates. That change has been reverted and we expect these services to be restored within the hour. If you are still impacted after 12:00pm today, please contact IT Express.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jul 2, 10:46 PDT
Jul 1, 2026
Completed - The scheduled maintenance has been completed.
Jul 1, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 18:00 PDT
Scheduled - Purpose:

The following Banner modules will be installed:
Finaid 8.57 / 9.3.58

Impact:

Banner Pages will be unavailable.

Affected:
- Banner Admin Pages

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 29, 17:04 PDT
Jun 30, 2026

No incidents reported.

Jun 29, 2026
Completed - The scheduled maintenance has been completed.
Jun 29, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 18:00 PDT
Scheduled - Purpose:

ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform.

We are currently working on the release notes, and you will see updates to them as we get closer to the release date.

You can find the release notes here:
https://kb.ucdavis.edu/?id=0013182

Impact:

No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 22, 11:37 PDT
Jun 28, 2026
Completed - The scheduled maintenance has been completed.
Jun 28, 23:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 19:00 PDT
Scheduled - Purpose:
Migrate to New Cisco Phone System

Impact:
All phone services will be degraded. Calls in progress, Cisco menus, Cisco phones, Cisco voicemail, etc. will all have brief disruptions throughout the change window. Zoom Phone and SL100 Analog lines may have some degradation as well. All disruptions are expected and designed to be brief but there is a small chance of some sustained service disruptions during the change window.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 22, 10:11 PDT
Completed - The scheduled maintenance has been completed.
Jun 28, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 08:00 PDT
Scheduled - Purpose:
Minor code updates

Impact:
No downtime is expected.

Affected:
Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 26, 08:21 PDT