AggieService Degradation
Monitoring - The AggieService team has resolved the issue. AggieService users should now be able to login as they normally would (without getting a request to create passkeys for Salesforce access). We will continue to monitor for any additional issues.
Aug 12, 2026 - 16:24 PDT
Update - AggieService team has outlined a workaround and has communicated out via email to stakeholders while it continues to investigate. If you need access to AggieService now, please reference these instructions or contact the SSO Service Desk.
Aug 12, 2026 - 13:22 PDT
Investigating - We're seeing issues with Salesforce requesting passkeys and impacting users' ability to access AggieService. We are actively working on it and will update as we make progress.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 12, 2026 - 09:54 PDT
Adobe Operational
AggieCloud: Account Management Operational
AggieCloud AWS Operational
AggieCloud Azure Operational
AggieDash Operational
AggieFeed Operational
AggieService Operational
AggieExpense Operational
AggieVideo Operational
APHID Operational
ASIS Operational
ATR portal Operational
Banner Operational
Box Operational
Cable TV Operational
Canvas Operational
CAS Operational
Computing Accounts Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail Operational
DHCP Operational
DNS Operational
DocuSign Operational
Duo Multifactor Authentication Operational
Email Lists Operational
Email Routing Operational
Faculty Sites Services Operational
Final Grading System (FGS) direct web access Operational
FISDS Operational
FOA Cognos Reporting Operational
GS Commencement Operational
GS eDocs Operational
GS GradHub Operational
GS GradTrack$ Operational
GS LAMB Operational
GS PRM Operational
GS SPA Operational
GS ProgramsManager Operational
GS Stats Operational
IAM Operational
IT Catalog Operational
Kerberos Operational
KFS Operational
LDAP Operational
Lecture Capture Operational
MathWorks Operational
MyAwards Operational
MyInfoVault Operational
myUCDavis Operational
Network Operational
Network Time Operational
OASIS Operational
Photo Rosters Operational
Pinnacle Operational
Privileged Account Management Operational
Qualtrics Operational
Radio Service (800MHz) Operational
Rocky Operational
SAN & DCFS Operational
ServiceNow Operational
Shibboleth Operational
SiteFarm Operational
Software Website Operational
Television Service Operational
TRS Operational
uConnect Active Directory Operational
uConnect ADFS Operational
uConnect Exchange On-prem Operational
uConnect Office 365 Operational
UC Davis Home Site Operational
UCD Mobile Operational
Virtualization Operational
Voicemail Operational
Voice Telephone System Operational
VPN Operational
Web Hosting Operational
Wireless Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance: Faculty Sites Update Aug 16, 2026 07:30-08:00 PDT

Purpose:
Update Faculty Sites

Impact:
No downtime is expected.

Affected:
All web sites hosted on Faculty Sites

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Aug 12, 2026 - 16:12 PDT

Planned Maintenance: Campus Home Site Aug 16, 2026 08:00-08:30 PDT

Purpose:
Minor code updates

Impact:
No downtime is expected.

Affected:
Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Aug 12, 2026 - 16:46 PDT

Planned Maintenance - Electric Service Utility Shutdown Aug 18, 2026 09:00-14:00 PDT

Purpose:
To repair equipment

Requested By:
PG&E planned electric service interruption

Impact:
Electrical

Affected Buildings:
CHANCLR RES

Affected VLANs:
CHANCELLOR-1-FW
CHANCELLOR-2
CHANCELLOR-5-FW
CHANCELLOR-9-FW
ECO-3-NR
LIBRARY-3-FW
PD-VIDEO-1-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Aug 13, 2026 - 16:02 PDT

Aug 13, 2026

AggieService Degradation
Resolved - The AggieService team has identified and resolved the issue. Access to authenticated forms should now be fully restored
Aug 13, 13:08 PDT
Investigating - The AggieService team is investigating an issue with authenticated forms. All authenticated forms are currently unavailable. We are working with our vendor to resolve the issue and will update once we have more information.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 13, 12:01 PDT

Aug 12, 2026

Unresolved incident: AggieService Degradation.

Aug 11, 2026

Planned Maintenance: Faculty Sites Update
Completed - The scheduled maintenance has been completed.
Aug 11, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 07:30 PDT
Scheduled - Purpose:
Update Faculty Sites

Impact:
No downtime is expected.

Affected:
All web sites hosted on Faculty Sites


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 10, 08:23 PDT

Aug 10, 2026

Emergency Maintenance: Deploy Banner Financial Aid upgrade
Completed - The scheduled maintenance has been completed.
Aug 10, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 18:00 PDT
Scheduled - Purpose:
The following Banner modules will be installed:
Finaid 8.57.1.1

Impact:
Banner Pages will be unavailable.

Affected:
- Banner Admin Pages



----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 10, 16:16 PDT

Aug 9, 2026

Planned Maintenance: Campus Home Site
Completed - The scheduled maintenance has been completed.
Aug 9, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 08:00 PDT
Scheduled - Purpose:
Minor code updates

Impact:
No downtime is expected.

Affected:
Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 5, 16:20 PDT

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Cisco Webex Partial Outage
Resolved - This incident has been resolved.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 5, 12:44 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 19:36 PDT
Investigating - Cisco Webex Phone Services are down for off-campus clients. Clients on campus are not impacted. Admins are currently working with the vendor to restore services.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 3, 14:52 PDT

Aug 4, 2026

No incidents reported.

Aug 3, 2026

Emergency Maintenance: Banner Production Admin Pages
Completed - The scheduled maintenance has been completed.
Aug 3, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 18:00 PDT
Scheduled - Purpose:
Banner Admin Pages need to be restarted to apply the Document Fee description in ZFKDOCF

Impact:
Banner Pages will be unavailable

Affected:
Banner Admin Pages

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 3, 15:15 PDT
Planned Maintenance: AggieService
Completed - The scheduled maintenance has been completed.
Aug 3, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 17:00 PDT
Scheduled - Purpose:

Deploying AK-469 : As the AggieService  Developer, we want automated PagerDuty alerting for abnormal email-to-case volume spikes

Impact:

No downtime expected


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 31, 11:57 PDT
Planned Maintenance: Rocky
Completed - The scheduled maintenance has been completed.
Aug 3, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 12:00 PDT
Scheduled - Purpose:

Deploying Rocky v1.0.0. update will remove the Beta flag from Rocky UX.

Impact:

No downtime expected


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 30, 11:42 PDT

Aug 2, 2026

No incidents reported.

Aug 1, 2026

Planned Maintenance: SiteFarm
Completed - The scheduled maintenance has been completed.
Aug 1, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 20:00 PDT
Scheduled - Purpose:

Upgrade SiteFarm

Impact:

No downtime is expected.

Affected:

All web sites hosted on Acquia Site Factory


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 28, 15:55 PDT

Jul 31, 2026

Jul 30, 2026

Planned Maintenance: Active Directory Federation Services
Completed - The scheduled maintenance has been completed.
Jul 30, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 19:00 PDT
Scheduled - Purpose:
Active Directory Federation Services administrators will be replacing the signing certificate.

Impact:
Active Directory Federation Services availability may be intermittent during the maintenance window. Services that utilize Active Directory Federation Services for authentication may not be able to login users until the services are updated reflecting the signing certificate change.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 20, 14:26 PDT
Emergency Maintenance: Campus Home Site
Completed - The scheduled maintenance has been completed.
Jul 30, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:30 PDT
Scheduled - Purpose:

Minor code updates

Impact:

No downtime is expected.

Affected:

Campus Home Site at www.ucdavis.edu



----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 29, 10:52 PDT
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Report an issue to IT Express at: ithelp@ucdavis.edu 530-754-HELP (4357)