Resolved -
AT&T has completed its upgrades.
Jun 1, 10:34 PDT
Update -
AT&T continues to work on its cell tower atop Hutchison Hall.
Update: AT&T will be shutting down cellular services at the Hutchison Hall rooftop cellular site location all day on Thursday, 5/21/26 from 7AM - 5PM.
This will only affect cellular phone services in this specific area during this timeframe.
May 18, 14:11 PDT
Investigating -
AT&T is performing upgrades to cellular equipment in the Hutchison Hall area to improve service performance and reliability. Work is scheduled daily from 7:00 AM to 5:00 PM through approximately mid-May. What to Expect:
Intermittent cellular service disruptions may occur during work hours Service is expected to be restored after 5:00 PM each day Users are encouraged to use Wi-Fi calling where available
We appreciate your patience as AT&T completes these improvements and will share updates as available.
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
Apr 23, 19:05 PDT
Resolved -
This incident has been resolved.
May 29, 09:33 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 28, 12:20 PDT
Identified -
The AggieCloud Management Console is displaying an error on login and users are unable to access the application. The team has identified an issue with a downstream system and is working on a resolution. We will update once a fix is in place.
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
May 28, 07:29 PDT
Completed -
The scheduled maintenance has been completed.
May 29, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 18:00 PDT
Scheduled -
Purpose: Schneider-Electric Field Engineers will perform a routine, annual Preventive Maintenance (PM) procedure on the Campus Data Center's infrastructure UPS units.
Impact: A service interruption is not expected.
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
May 21, 18:25 PDT
Resolved -
This issue has been resolved.
May 27, 11:38 PDT
Monitoring -
Admins are monitoring CAS services.
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
May 26, 15:28 PDT
Investigating -
IT Express has received reports of users experiencing issues logging in to services that rely on CAS for authentication. Staff are investigating the issue.
Affected Services include but not limited to: * MyUCDavis * Box * MyAdmissions * MyInfoVault * Sympa mailing list management and archives * DavisMail * ServiceNow * TRS * Canvas *UCPath
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
May 26, 11:58 PDT
Monitoring -
UC Davis Canvas is available. Some features will not be available immediately, as they were disabled to protect the security of Canvas and your data during this incident, and will take additional time to restore. For more information see: https://iet.ucdavis.edu/news/canvas-incident-may-2026
May 9, 22:19 PDT
Monitoring -
On Friday, May 1, 2026, Instructure, the vendor behind Canvas, reported a global cybersecurity incident. At this time, UC Davis has not been notified of any direct impact to our campus. UC Davis Canvas remains available and operational.