Update - We are continuing to investigate this issue.
Jul 1, 15:37 PDT
Investigating - Davismail is currently experiencing an outage.
A configuration error in email routing to DavisMail resulted in emails sent to students and staff on the service not being received. Administrators have corrected the configuration and as of 7:50am on 7/1/22 email is now delivering correctly. Administrators are looking into recovery emails sent during this outage.

Currently the mail routing issue has been fixed as of 8:00 AM Friday morning, however staff are investigating which senders and recipients were affected and which important messages might have been lost.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jul 1, 15:36 PDT
Adobe ? Operational
AggieBudget ? Operational
AggieBuy ? Operational
AggieCloud: Account Management ? Operational
AggieDash Operational
AggieFeed ? Operational
AggieService ? Operational
AggieTravel Operational
AggieVideo ? Operational
APHID ? Operational
ASIS ? Operational
ATR portal ? Operational
Banner ? Operational
Box ? Operational
Cable TV Operational
Canvas ? Operational
CAS ? Operational
Computing Accounts ? Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail ? Operational
DHCP ? Operational
DNS ? Operational
DocuSign ? Operational
Duo Multifactor Authentication Operational
Email Lists ? Operational
Email Routing ? Operational
Faculty Sites Services ? Operational
Final Grading System (FGS) direct web access ? Operational
GS eDocs ? Operational
GS GradHub ? Operational
GS GradTrack$ ? Operational
GS PRM ? Operational
GS SPA ? Operational
GS ProgramsManager ? Operational
GS Stats ? Operational
FISDS ? Operational
IAM ? Operational
IT Catalog ? Operational
Kerberos ? Operational
KFS ? Operational
LDAP ? Operational
Lecture Capture ? Operational
MyAwards ? Operational
MyInfoVault ? Operational
myUCDavis ? Operational
Network ? Operational
Network Time ? Operational
OASIS ? Operational
Privileged Account Management ? Operational
Payweb/PPSDS ? Operational
Pinnacle Operational
Qualtrics ? Operational
Radio Service (800MHz) Operational
SAN & DCFS ? Operational
SRCE ? Operational
SecAlert ? Operational
ServiceNow ? Operational
Shibboleth ? Operational
SiteFarm Operational
Software Website ? Operational
Television Service Operational
TRS ? Operational
uConnect Active Directory ? Operational
uConnect ADFS ? Operational
uConnect Exchange On-prem ? Operational
uConnect Office 365 ? Operational
UC Davis Home Site ? Operational
UCD Mobile ? Operational
Virtualization ? Operational
Voicemail Operational
Voice Telephone System ? Operational
VPN ? Operational
Web Hosting ? Operational
Wireless ? Operational
Zoom ? Operational
Photo Rosters ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the
maintenance window and last about 3 hours. In the beginning
phases of each building cutover, there could be several 1-2
minute outages as edge switch links are converted to use
LACP. This conversion phase could last from 30 to 90
minutes. Once the conversions are complete, Net3 links and
router interfaces will be disabled and a link migration to
Net4 will begin. This could take between 30 to 120 minutes
depending on the size of the building. During this second
phase of the building cutover, the outage experienced could
range from 5 to 120 minutes depending on switch migration
order.

Affected:
BUILDINGS:
CALIFORNIA HALL
COFFEE AT CALIFORNIA
COWELL
KERR
STUDENT AFFAIRS ANNEX


VLANs:
ANTHROPOLOGY-1-FW
ARCH-&-ENGR-2
COUNSELING-2-NR
COUNSELING-3-NR
CTR-MIND-BRAIN-1-FW
CTR-MIND-BRAIN-3-FW
DEAN-L&S-1-FW
DEAN-L&S-2-FW
DEAN-L&S-6
ECO-3-NR
ECONOMICS-1-FW
ECONOMICS-2-FW
GEN-ACAD-1
GEN-ACAD-2-FW
HISTORY-2-FW
HOUSING-10-FW
HOUSING-2-FW
HOUSING-6-NR
HOUSING-7-FW
HOUSING-9-NR
HVAC-2-FW
IN-GOVT-AFF-1-FW
IN-GOVT-AFF-2-FW
IN-GOVT-AFF-3-FW
IN-GOVT-AFF-4-FW
INTRCOL-ATHL-1-FW
IT-CRETV-3-FW
NEAT-ORU-1-FW
O&M:UTILITIES-2
PD-VIDEO-1-FW
POLIT-SCI-1-FW
POWER-1-NR
PSYCHOLOGY-1-FW
PSYCHOLOGY-2-FW
PSYCHOLOGY-3-FW
SAFETY-SVCS-2-FW
SOC-SCI-ADM-1-FW
SOC-SCI-DSS-1-FW
SOC-SCI-DSS-2-FW
SOC-SCI-DSS-3-FW
SOC-SCI-DSS-4-FW
SOCIOLOGY-1-FW
U-EXTENSION-1-FW
U-EXTENSION-5-FW
WATER-1-NR
WIRELESS
WLS-UNMANAGED-1


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jul 1, 09:08 PDT
Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the
maintenance window and last about 3 hours. In the beginning
phases of each building cutover, there could be several 1-2
minute outages as edge switch links are converted to use
LACP. This conversion phase could last from 30 to 90
minutes. Once the conversions are complete, Net3 links and
router interfaces will be disabled and a link migration to
Net4 will begin. This could take between 30 to 120 minutes
depending on the size of the building. During this second
phase of the building cutover, the outage experienced could
range from 5 to 120 minutes depending on switch migration
order.

Affected:
BUILDINGS:
WELLMN


VLANs:
DRAMATIC-ART-1-FW
GEN-ACAD-1
GEN-ACAD-2-FW
HVAC-2-FW
IT-INFO-RES-17-FW
IT-INFO-RES-18
MUSIC-1-FW
POWER-1-NR
WIRELESS


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jul 1, 09:09 PDT
Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the
maintenance window and last about 3 hours. In the beginning
phases of each building cutover, there could be several 1-2
minute outages as edge switch links are converted to use
LACP. This conversion phase could last from 30 to 90
minutes. Once the conversions are complete, Net3 links and
router interfaces will be disabled and a link migration to
Net4 will begin. This could take between 30 to 120 minutes
depending on the size of the building. During this second
phase of the building cutover, the outage experienced could
range from 5 to 120 minutes depending on switch migration
order.

Affected:
BUILDINGS:
BAINER
ENGINEERING 2 WIND TUNNEL


VLANs:
ARCH-&-ENGR-2
BFTV-1-FW
COE-ITSS-1-NR
COE-ITSS-6-FW
COE-ITSS-7-FW
DEAN-AG-3-FW
DEAN-ENGIN-1
DEAN-ENGIN-4
DEAN-ENGIN-6
ECO-3-NR
ENG-AP-SCI-1
ENG-BIO&AG-1
ENG-CHEM&MAT-1
ENG-CHEM&MAT-2-FW
ENG-CHEM&MAT-3-FW
ENG-CIVL&ENV-1
ENG-CIVL&ENV-4
ENG-MCH&AERO-1
ENG-MCH&AERO-2
ENG-MCH&AERO-4
GEN-ACAD-1
HVAC-2-FW
IT-CRETV-3-FW
O&M:UTILITIES-1
POWER-1-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jul 1, 09:12 PDT
Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the
maintenance window and last about 3 hours. In the beginning
phases of each building cutover, there could be several 1-2
minute outages as edge switch links are converted to use
LACP. This conversion phase could last from 30 to 90
minutes. Once the conversions are complete, Net3 links and
router interfaces will be disabled and a link migration to
Net4 will begin. This could take between 30 to 120 minutes
depending on the size of the building. During this second
phase of the building cutover, the outage experienced could
range from 5 to 120 minutes depending on switch migration
order.

Affected:
BUILDINGS:
E&PS SHOCKWAVE LAB
JUNGERMAN
PHYSICS
ROESLR


VLANs:
AQRC-2-FW
CROC-NUC-LAB-1
CROC-NUC-LAB-2
CTR-COMP-SCI/EN-1
CYCLOTRON-1-FW
GEN-ACAD-1
GEN-ACAD-2-FW
GENOME-CTR-8-FW
GEOLOGY-1-FW
HVAC-2-FW
IDAV-CSE-2-FW
IT-CRETV-3-FW
MATHEMATICS-1-FW
PHYSICS-1-DMZ
PHYSICS-1-FW
PHYSICS-2-FW
PHYSICS-4-FW
PHYSICS-7-FW
PHYSICS-8-NR
POWER-1-NR
WIRELESS


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jul 1, 09:14 PDT
Purpose:
CHG0044623 - Reconfigure interface VLAN assignment for CENIC DMS on the Sacramento Border Router.

Impact:
No expected impact to clients, as this change is specific to CENIC DMS.

Affected:
128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jul 5, 12:11 PDT
Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the maintenance window and last about 3 hours. In the beginning phases of each building cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link migration to Net4 will begin. This could take between 30 to 120 minutes depending on the size of the building. During this second phase of the building cutover, the outage experienced could range from 5 to 120 minutes depending on switch migration order.

Affected Buildings:
FIRE&POLICE
GRTHCHMBR BD
PAVILION PARKING STRUC
TAPS

Affected VLANs:
ARM-ALARMS-1-FW
ARM-ALARMS-1-NR
CAMPUS-EV&IN-1-FW
CHANCELLOR-5-FW
DOE-1-FW
EOC-1-FW
FIRE-DEPT-1-FW
FIRE-DEPT-2-FW
HVAC-2-FW
INFO-TECH-SVCS-2-NR
IT-CRETV-2-FW
O&M:UTILITIES-1
PARKING-SVCS-1-FW
PARKING-SVCS-2-FW
PD-AUDIO-1-DMZ
PD-VIDEO-1-FW
PD-VIDEO-1-NR
PHYS-PLANT-2-FW
PLANT-BIOLOGY-3-NR
POLICE-4-FW
POLICE-911-DMZ
POWER-1-NR
SAC-RADIO-1
SAC-RADIO-2
SAC-RADIO-3
SAC-RADIO-4
SAC-RADIO-5
SAC-RADIO-6
SET-TOP-BOX-1
SHRD-SVC-CTR-1-FW
VC-RESEARCH-7-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jul 5, 15:01 PDT
Planned Maintenance: ServiceNow Jul 15, 20:00 - Jul 16, 04:00 PDT
Purpose:
ServiceNow will be performing a network upgrade on their data center.

Impact:
There will be a few brief interruptions to service but total downtime should now exceed 20 minutes. The instance may be unreachable or have slow response time.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on Jun 23, 16:45 PDT
Past Incidents
Jul 6, 2022
Completed - The scheduled maintenance has been completed.
Jul 6, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 17:01 PDT
Scheduled - Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the
maintenance window and last about 3 hours. In the beginning
phases of each building cutover, there could be several 1-2
minute outages as edge switch links are converted to use
LACP. This conversion phase could last from 30 to 90
minutes. Once the conversions are complete, Net3 links and
router interfaces will be disabled and a link migration to
Net4 will begin. This could take between 30 to 120 minutes
depending on the size of the building. During this second
phase of the building cutover, the outage experienced could
range from 5 to 120 minutes depending on switch migration
order.

Affected:
BUILDINGS:
CTR COMP ANM


VLANs:
CTR-CPANHLTH-1-FW
CTR-CPANHLTH-2-FW
DEAN-VETMED-16
DEAN-VETMED-2-FW
DEAN-VETMED-4-NR
HVAC-2-FW
IT-CRETV-3-FW
O&M:UTILITIES-1
PD-VIDEO-1-NR
POWER-1-NR
VETGENETICS-3-FW
VETMED-POS-1-NR
VH-ADMIN-1-FW
VH-ADMIN-2-FW
VH-ADMIN-4
VM-ACADPROGS-1-FW
VM-GEN-I&R-6-FW
VM-RESEARCH-1-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jul 1, 09:05 PDT
Completed - The scheduled maintenance has been completed.
Jul 6, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 17:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 1, 09:06 PDT
Scheduled - Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the
maintenance window and last about 3 hours. In the beginning
phases of each building cutover, there could be several 1-2
minute outages as edge switch links are converted to use
LACP. This conversion phase could last from 30 to 90
minutes. Once the conversions are complete, Net3 links and
router interfaces will be disabled and a link migration to
Net4 will begin. This could take between 30 to 120 minutes
depending on the size of the building. During this second
phase of the building cutover, the outage experienced could
range from 5 to 120 minutes depending on switch migration
order.

Affected:
BUILDINGS:
SCRUBS CAFE
VM SSADMIN


VLANs:
CTR-EQUIN-HL-1-FW
DEAN-VETMED-1-FW
DEAN-VETMED-12
DEAN-VETMED-14
DEAN-VETMED-15
DEAN-VETMED-16
DEAN-VETMED-2-FW
DEAN-VETMED-4-NR
DEAN-VETMED-6
HOUSING-10-FW
HOUSING-11-NR
HOUSING-6-NR
HOUSING-7-FW
HOUSING-8-FW
HOUSING-9-NR
HVAC-2-FW
NOC-GUEST
POWER-1-NR
VETMED-10-NR
VETMED-11-NR
VETMED-3-NR
VETMED-4-DMZ
VH-ADMIN-1-FW
VM-ACADPROGS-1-FW
VM-GEN-I&R-6-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
WIFSS-1-FW
WIRELESS


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jul 1, 09:03 PDT
Completed - The scheduled maintenance has been completed.
Jul 6, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 17:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 1, 09:06 PDT
Scheduled - Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the
maintenance window and last about 3 hours. In the beginning
phases of each building cutover, there could be several 1-2
minute outages as edge switch links are converted to use
LACP. This conversion phase could last from 30 to 90
minutes. Once the conversions are complete, Net3 links and
router interfaces will be disabled and a link migration to
Net4 will begin. This could take between 30 to 120 minutes
depending on the size of the building. During this second
phase of the building cutover, the outage experienced could
range from 5 to 120 minutes depending on switch migration
order.

Affected:
BUILDINGS:
SCIENCES LAB
SCIENCES LEC


VLANs:
ACU-1-FW
ASUCD-3-FW
CHEMISTRY-2-FW
COUNSELING-2-NR
CTR-NEUROSCI-1-FW
DEAN-BIO-SCI-1-FW
DEAN-BIO-SCI-1-NR
EVOL&ECOLOGY-1-FW
GEN-ACAD-1
GEN-ACAD-2-FW
GENOME-CTR-4-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
IT-CRETV-3-FW
IT-INFO-RES-11
IT-INFO-RES-17-FW
LIGHTING-1-NR
LIGHTING-2-NR
MICROBIOLOGY-1-FW
MOL&CELL-BIO-1-FW
NEUROPHY-BEH-1-FW
PLANT-BIOLOGY-1-FW
PLANT-BIOLOGY-4-NR
PLANT-SCIENCES-3-FW
POWER-1-NR
SAFETY-SVCS-2-FW
WIRELESS


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jul 1, 09:01 PDT
Jul 5, 2022
Completed - The scheduled maintenance has been completed.
Jul 5, 08:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 07:30 PDT
Scheduled - Purpose:
Minor code updates

Impact:
No downtime is expected.

Affected:
Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 30, 07:06 PDT
Jul 4, 2022

No incidents reported.

Jul 3, 2022
Resolved - Network outage resolved at 2250 hrs
Jul 3, 07:56 PDT
Identified - Technicians have identified a suspect router and are on site to conduct repairs.
Jul 2, 21:19 PDT
Investigating - We are currently investigating a failed network device that is impacting some network services such as the Data Center Firewall Service housed at the NOC.
Jul 2, 20:41 PDT
Jul 2, 2022
Jul 1, 2022
Completed - The scheduled maintenance has been completed.
Jul 1, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 17:00 PDT
Scheduled - Purpose: Cut building over from UCDNet3 to UCDNet4

Impact: The cutover will begin during it's turn within the maintenance window and last about 3 hours. In the beginning phases of each building cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link migration to Net4 will begin. This could take between 30 to 120 minutes depending on the size of the building. During this second phase of the building cutover, the outage experienced could range from 5 to 120 minutes depending on switch migration order.

Buildings Affected:
VET MED 3B

VLANs Affected:
ARCH-&-ENGR-2
CTR-EQUIN-HL-1-FW
CTR-EQUIN-HL-2-FW
DEAN-VETMED-1-FW
DEAN-VETMED-10
DEAN-VETMED-12
DEAN-VETMED-16
DEAN-VETMED-2-FW
DEAN-VETMED-3-DMZ
DEAN-VETMED-6
DEAN-VETMED-7
DEAN-VETMED-8
DEAN-VETMED-9
FAC-1-NR
HVAC-2-FW
IT-CRETV-3-FW
O&M:UTILITIES-1
PHYS-PLANT-4-FW
POWER-1-NR
SAFETY-SVCS-2-FW
VC-RESEARCH-7-FW
VETGENETICS-3-FW
VETMED-2
VETMED-3-NR
VETMED-4-DMZ
VETMED-POS-1-NR
VH-ADMIN-1-FW
VH-ADMIN-2-DMZ
VH-ADMIN-3-NR
VM-ACADPROGS-1-FW
VM-CENT-SERV-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
VM-RESEARCH-2-FW
WIFSS-1-DMZ
WIFSS-1-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 27, 14:43 PDT
Completed - The scheduled maintenance has been completed.
Jul 1, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 17:00 PDT
Scheduled - Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the maintenance window and last about 3 hours. In the beginning phases of each building cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link migration to Net4 will begin. This could take between 30 to 120 minutes depending on the size of the building. During this second phase of the building cutover, the outage experienced could range from 5 to 120 minutes depending on switch migration order.

Buildings Affected:
AGGIE SURPLUS & CUSTODIAL
AUTO 1
CENGAR
CENGAR TRLR
CHLLD WTR EQ BLD
MECH SEW
UC DAVIS COFFEE CENTER
UNITRANS MNT
UTILITIES HQ

VLANs Affected:
ACTG&FINAC-3-FW
ARM-ALARMS-1-NR
ASUCD-1-FW
ASUCD-5-FW
ECO-3-NR
ENG-CHEM&MAT-2-FW
ENG-MCH&AERO-2
ENG-MCH&AERO-4
FAC-1-NR
FLEET-1-FW
HVAC-2-FW
INST-TRNS-ST-1
INST-TRNS-ST-2-FW
O&M:UTILITIES-1
O&M:UTILITIES-2
PARKING-SVCS-2-FW
PD-VIDEO-1-NR
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PLAN&BUDGET-1-FW
POWER-1-NR
WATER-1-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 27, 14:48 PDT
Jun 30, 2022
Completed - The scheduled maintenance has been completed.
Jun 30, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 17:00 PDT
Scheduled - Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the maintenance window and last about 3 hours. In the beginning phases of each building cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link migration to Net4 will begin. This could take between 30 to 120 minutes depending on the size of the building. During this second phase of the building cutover, the outage experienced could range from 5 to 120 minutes depending on switch migration order.

Buildings Affected:
NORTH HALL

VLANs Affected:
CHANCELLOR-5-FW
COUNSELING-2-NR
COUNSELING-3-NR
HVAC-2-FW
POWER-1-NR
STU-HLTH-SVCS-3-NR
STU-HLTH-SVCS-4-NR
STUDENT-AFFRS-1-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 27, 14:46 PDT
Completed - The scheduled maintenance has been completed.
Jun 30, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 17:30 PDT
Scheduled - Purpose : Update Aggieservice ETL Integration Subgraphs

Impact : No anticipated downtime for Aggieservice.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 29, 07:53 PDT
Resolved - A configuration error in email routing to DavisMail resulted in emails sent to students and staff on the service not being received. Administrators have corrected the configuration and as of 7:50am on 7/1/22 email is now delivering correctly. Administrators are looking into recovery emails sent during this outage.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 30, 17:30 PDT
Completed - The scheduled maintenance has been completed.
Jun 30, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 17:00 PDT
Scheduled - Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the
maintenance window and last about 3 hours. In the beginning
phases of each building cutover, there could be several 1-2
minute outages as edge switch links are converted to use
LACP. This conversion phase could last from 30 to 90 minutes.
Once the conversions are complete, Net3 links and router
interfaces will be disabled and a link migration to Net4 will
begin. This could take between 30 to 120 minutes depending on
the size of the building. During this second phase of the
building cutover, the outage experienced could range from 5
to 120 minutes depending on switch migration order.


Locations Affected:
BUILDINGS:
CENTRAL CAGE WASH FACLTY
DCM/IR TR - ATHLETE PCTR
GENOME & BIO


VLANs:
ACU-1-FW
ARCH-&-ENGR-2
DEAN-MED-ADM-1-FW
DEAN-MED-ADM-11-NR
DEAN-MED-ADM-12-FW
DEAN-MED-ADM-13-FW
DEAN-MED-ADM-14-FW
DEAN-MED-ADM-2-FW
DEAN-MED-ADM-3-FW
DEAN-MED-ADM-4-FW
DEAN-MED-ADM-5-DMZ
DEAN-MED-ADM-6-FW
DEAN-MED-ADM-8-FW
DEAN-MED-ADM-9-FW
ENG-BIOMED-2
ENG-BIOMED-4-FW
ENG-CHEM&MAT-2-FW
GEN-ACAD-1
GEN-ACAD-2-FW
GENOME-CTR-1-4-DMZ
GENOME-CTR-1-FW
GENOME-CTR-2-FW
GENOME-CTR-3-FW
GENOME-CTR-4-FW
GENOME-CTR-8-FW
HVAC-2-FW
IT-CRETV-3-FW
M-CURIC-SUPT-1-DMZ
M-INTRNL-MED-2-NR
M-NEUROLOGY-1-FW
NMR-FACILITY-1-FW
O&M:UTILITIES-1
PLANT-PATH-1-FW
POWER-1-NR
SAFETY-SVCS-2-FW
WIRELESS
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 27, 08:39 PDT
Jun 29, 2022
Completed - The scheduled maintenance has been completed.
Jun 29, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 17:00 PDT
Scheduled - Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the
maintenance window and last about 3 hours. In the beginning
phases of each building cutover, there could be several 1-2
minute outages as edge switch links are converted to use
LACP. This conversion phase could last from 30 to 90 minutes.
Once the conversions are complete, Net3 links and router
interfaces will be disabled and a link migration to Net4 will
begin. This could take between 30 to 120 minutes depending on
the size of the building. During this second phase of the
building cutover, the outage experienced could range from 5
to 120 minutes depending on switch migration order.


Locations Affected:
BUILDINGS:
CNPRC CEF
CTR IMMNLGY INFCTUS DIS
ECOSYSTM FLD
PRIM COL OFC
PRIM CTR ADM
PRIM CTR AW2
PRIM CTR LAB
PRIM RES DIS
PRIM RSCH OF
PRIM SUPPLY


VLANs:
CNPRC-1-NR
CNPRC-2-NR
CNPRC-3-NR
CNPRC-5-NR
CTR-CMP-MED-1-FW
CTR-CMP-MED-2-FW
CTR-CMP-MED-3-FW
CTR-CMP-MED-6-DMZ
CTR-CMP-MED-6-NR
CTR-CMP-MED-7-NR
CTR-CMP-MED-8-NR
DOE-1-FW
ECO-3-NR
ENG-BIOMED-4-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
IT-CRETV-3-FW
NEURALINK-1-NR
O&M:UTILITIES-1
PD-VIDEO-8-NR
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PLAN&BUDGET-1-FW
POWER-1-NR
PRIM-RES-CTR-1-3-DMZ
PRIM-RES-CTR-1-FW
PRIM-RES-CTR-2-FW
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-4-FW
PRIM-RES-CTR-5-FW
PRIM-RES-CTR-6-FW
WATER-1-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 27, 08:25 PDT
Jun 28, 2022
Completed - The scheduled maintenance has been completed.
Jun 28, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 17:01 PDT
Scheduled - Description: UCDNet4 Phase 3 Cutover AGG STAD E BDF0402

Start of Window : 06/27/2022 17:00
End of Window : 06/28/2022 02:00
(all times are in 24 hour format)

Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the
maintenance window and last about 3 hours. In the beginning
phases of each building cutover, there could be several 1-2
minute outages as edge switch links are converted to use
LACP. This conversion phase could last from 30 to 90 minutes.
Once the conversions are complete, Net3 links and router
interfaces will be disabled and a link migration to Net4 will
begin. This could take between 30 to 120 minutes depending on
the size of the building. During this second phase of the
building cutover, the outage experienced could range from 5
to 120 minutes depending on switch migration order.

Affected:
BUILDINGS:
AG STAD E
AG STAD N
AG STAD W
SCHAAL OFFICES


VLANs:
BOOKSTORE-1-FW
BOOKSTORE-2
ECO-3-NR
HOUSING-7-FW
HVAC-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-3-FW
INTRCOL-ATHL-4-NR
O&M:UTILITIES-1
POWER-1-NR
WIRELESS

Jun 25, 15:16 PDT
Completed - The scheduled maintenance has been completed.
Jun 28, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 17:01 PDT
Scheduled - Start of Window : 06/27/2022 17:00
End of Window : 06/28/2022 02:00
(all times are in 24 hour format)

Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the
maintenance window and last about 3 hours. In the beginning
phases of each building cutover, there could be several 1-2
minute outages as edge switch links are converted to use
LACP. This conversion phase could last from 30 to 90 minutes.
Once the conversions are complete, Net3 links and router
interfaces will be disabled and a link migration to Net4 will
begin. This could take between 30 to 120 minutes depending on
the size of the building. During this second phase of the
building cutover, the outage experienced could range from 5
to 120 minutes depending on switch migration order.

Affected:
BUILDINGS:
ACF SHLTR 4
AG SERV OFF
AG SERV ST E
AQ WEED LAB
AQ WEED LANX
AQUATIC BIO
ENV SRV HQTR
EQUES C BARN
EQUES C TRLR
GEOTEC MODEL
GEOTECH CENT
HEADEND B1
IT EQUIPMENT SHELTER
WEATHER STA
WS&E FLB
WS&E HYD L2
ZOOFLB


VLANs:
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
BOOKSTORE-1-FW
CGM-1-DMZ
CGM-1-NR
CGM-2-NR
CGM-3-NR
COE-ITSS-1-NR
DEAN-AG-3-FW
DEAN-AG-7-FW
DOE-1-FW
ECO-3-NR
ECO-4-NR
ENG-CIVL&ENV-2
ENV-STUDIES-1-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
JMIE-5
LAWR-1-FW
LAWR-3
MU-GENERAL-1
NEUROPHY-BEH-1-FW
NOC-1-FW
O&M:UTILITIES-1
PD-VIDEO-1-FW
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PHYS-PLANT-6-FW
PLANT-SCIENCES-3-FW
POWER-1-NR
SAC-RADIO-1
SAC-RADIO-2
SAC-RADIO-3
SAC-RADIO-4
SAC-RADIO-5
SAC-RADIO-6
SAFETY-SVCS-2-FW
VH-ADMIN-1-FW
VH-ADMIN-2-FW
VM-RESEARCH-1-FW
W-&-F-BIO-1-FW
WATER-1-NR
WIRELESS

Jun 25, 15:13 PDT
Completed - The scheduled maintenance has been completed.
Jun 28, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 17:01 PDT
Scheduled - Description: UCDNet4 Phase 3 Cutover GOURLEY (VMLF) BDF0408

Start of Window : 06/27/2022 17:00
End of Window : 06/28/2022 02:00
(all times are in 24 hour format)

Purpose:
Cut building over from UCDNet3 to UCDNet4

Impact:
The cutover will begin during it's turn within the
maintenance window and last about 3 hours. In the beginning
phases of each building cutover, there could be several 1-2
minute outages as edge switch links are converted to use
LACP. This conversion phase could last from 30 to 90 minutes.
Once the conversions are complete, Net3 links and router
interfaces will be disabled and a link migration to Net4 will
begin. This could take between 30 to 120 minutes depending on
the size of the building. During this second phase of the
building cutover, the outage experienced could range from 5
to 120 minutes depending on switch migration order.

Affected:
BUILDINGS:
GOURLEY
VM EQUINE LB


VLANs:
DEAN-VETMED-16
DEAN-VETMED-2-FW
DEAN-VETMED-4-NR
HVAC-2-FW
IT-CRETV-3-FW
LIGHTING-1-NR
LIGHTING-2-NR
O&M:UTILITIES-1
POWER-1-NR
VH-ADMIN-1-FW
VH-SANS-1-NR
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-RESEARCH-1-FW
WIRELESS

Jun 25, 15:18 PDT
Jun 27, 2022
Completed - The scheduled maintenance has been completed.
Jun 27, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 17:30 PDT
Scheduled - Purpose : Update Aggieservice General Inquiry Forms, Email Notification Flows and Workflow Rules.

Impact : No anticipated downtime for Aggieservice.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 27, 08:28 PDT
Completed - The scheduled maintenance has been completed.
Jun 27, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 22:00 PDT
Scheduled - Purpose: Upgrade SiteFarm

Impact: No downtime is expected

Affected: All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 22, 10:28 PDT
Jun 26, 2022
Completed - The scheduled maintenance has been completed.
Jun 26, 09:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:00 PDT
Scheduled - Purpose: June 2022 monthly maintenance window

Impact: During this time, Pinnacle production instance will not be available for use (Note: Pinnacle is a hosted service and planned maintenance has been scheduled by Calero and will be performed by Calero)

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 6, 15:06 PDT
Resolved - This incident has been resolved.
Jun 26, 08:08 PDT
Monitoring - The NOC has rebooted a suspect router, and this seems to have resolved the problems. We will continue to monitor.
Jun 25, 21:21 PDT
Investigating - We have identified a network outage at the NOC impacting the Data Cente FWaaS firewalls hosted there. NoC and DC staff are investigating.
Jun 25, 19:31 PDT
Jun 25, 2022
Jun 24, 2022

No incidents reported.

Jun 23, 2022
Completed - The scheduled maintenance has been completed.
Jun 23, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 19:00 PDT
Scheduled - Purpose: Upgrade to 9.1R15

Impact: Bastion VPN will be unavailable during reboot for roughly 30 minutes.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 21, 11:57 PDT
Completed - The scheduled maintenance has been completed.
Jun 23, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 17:01 PDT
Scheduled - Purpose:
Cut building over from UCDNet3 to UCDNet4


Impact:
The cutover will begin during it's turn during the maintenance window and last about 3 hours. In the beginning phases of the cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link migration to Net4 will begin.
This could take between 30 to 120 minutes depending on the size of the building.


Affected:
BUILDINGS:
VET MED 3A
VETMED3A-MPT


VLANs:
ANML-RES-SVC-1-FW
CTR-CMP-MED-1-FW
CTR-CPANHLTH-1-FW
CTR-CPANHLTH-2-FW
CTR-EQUIN-HL-1-FW
DEAN-VETMED-1-DMZ
DEAN-VETMED-1-FW
DEAN-VETMED-12
DEAN-VETMED-13
DEAN-VETMED-14
DEAN-VETMED-15
DEAN-VETMED-16
DEAN-VETMED-17
DEAN-VETMED-2-DMZ
DEAN-VETMED-2-FW
DEAN-VETMED-3-DMZ
DEAN-VETMED-3-FW
DEAN-VETMED-4-DMZ
DEAN-VETMED-4-NR
DEAN-VETMED-5-DMZ
DEAN-VETMED-9
HVAC-2-FW
IT-CRETV-3-FW
LIGHTING-1-NR
LIGHTING-2-NR
O&M:UTILITIES-1
POWER-1-NR
VETMED-1
VETMED-11-NR
VETMED-2
VETMED-3-NR
VETMED-9-NR
VETMED-POS-1-NR
VH-ADMIN-1-DMZ
VH-ADMIN-1-FW
VH-ADMIN-2-FW
VH-ADMIN-4
VH-SANS-1-NR
VM-ACADPROGS-1-FW
VM-CENT-SERV-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-MED&EPIDM-2-DMZ
VM-MED&EPIDM-2-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
VM-RESEARCH-2-FW
VM-VECTOR-DIS-RSCH-1-DMZ
VM-VECTOR-DIS-RSCH-1-FW
WATER-1-NR
WIRELESS


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 16, 23:51 PDT
Completed - The scheduled maintenance has been completed.
Jun 23, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 17:01 PDT
Scheduled - Purpose:
Cut building over from UCDNet3 to UCDNet4


Impact:
The cutover will begin during it's turn during the maintenance window and last about 3 hours. In the beginning phases of the cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link migration to Net4 will begin.
This could take between 30 to 120 minutes depending on the size of the building.


Affected:
BUILDINGS:
VET MED 2


VLANs:
CTR-CPANHLTH-1-FW
DEAN-VETMED-16
DEAN-VETMED-2-FW
DEAN-VETMED-4-NR
HVAC-2-FW
IT-CRETV-3-FW
POWER-1-NR
VETGENETICS-3-FW
VH-ADMIN-1-FW
VH-ADMIN-2-FW
VH-ADMIN-4
VM-ACADPROGS-1-FW
VM-GEN-I&R-1-FW
VM-RESEARCH-1-FW
WIRELESS
WLS-UNMANAGED-1


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 16, 23:48 PDT
Completed - The scheduled maintenance has been completed.
Jun 23, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 17:00 PDT
Scheduled - Purpose:
Cut building over from UCDNet3 to UCDNet4


Impact:
The cutover will begin during it's turn during the maintenance window and last about 3 hours. In the beginning phases of the cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link migration to Net4 will begin.
This could take between 30 to 120 minutes depending on the size of the building.


Affected:
BUILDINGS:
PRITCHARD
VM OFC ANNEX
VMTH HOLD
VMTH ISOL
VMTH SURG
VMTH WARD


VLANs:
DEAN-VETMED-1-FW
DEAN-VETMED-12
DEAN-VETMED-14
DEAN-VETMED-16
DEAN-VETMED-2-FW
DEAN-VETMED-4-NR
DEAN-VETMED-6
HVAC-2-FW
IT-CRETV-3-FW
POWER-1-NR
VETMED-10-NR
VETMED-3-NR
VETMED-8-NR
VETMED-9-NR
VETMED-POS-1-NR
VH-ADMIN-1-DMZ
VH-ADMIN-1-FW
VH-ADMIN-2-FW
VH-ADMIN-3-NR
VH-ADMIN-4
VH-SANS-1-NR
VM-ACADPROGS-1-FW
VM-RESEARCH-1-FW
WIRELESS


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 16, 23:45 PDT
Jun 22, 2022
Completed - The scheduled maintenance has been completed.
Jun 22, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 17:00 PDT
Scheduled - Purpose:
Cut building over from UCDNet3 to UCDNet4


Impact:
The cutover will begin during it's turn during the maintenance window and last about 3 hours. In the beginning phases of the cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link migration to Net4 will begin.
This could take between 30 to 120 minutes depending on the size of the building.


Affected:
BUILDINGS:
MED SCI I B
SCHALM


VLANs:
ARCH-&-ENGR-2
DEAN-VETMED-16
DEAN-VETMED-2-FW
GEN-ACAD-1
GEN-ACAD-2-FW
HOUSING-9-NR
HVAC-2-FW
IT-CRETV-3-FW
LIBRARY-13-FW
LIBRARY-4-FW
LIBRARY-5-FW
M-COM-HEALTH-2-FW
O&M:UTILITIES-1
STU-HLTH-SVCS-3-NR
STU-HLTH-SVCS-4-NR
VH-ADMIN-1-FW
VM-ACADPROGS-1-FW
VM-CENT-SERV-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-RESEARCH-1-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 16, 23:57 PDT
Completed - The scheduled maintenance has been completed.
Jun 22, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 17:00 PDT
Scheduled - Purpose:
Cut building over from UCDNet3 to UCDNet4


Impact:
The cutover will begin during it's turn during the maintenance window and last about 3 hours. In the beginning phases of the cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link migration to Net4 will begin. This could take between 30 to 120 minutes depending on the size of the building.


Affected:
BUILDINGS:
VALLEY


VLANs:
ARCH-&-ENGR-2
CTR-CPANHLTH-1-FW
DEAN-VETMED-1-FW
DEAN-VETMED-12
DEAN-VETMED-16
DEAN-VETMED-2-FW
HVAC-2-FW
POWER-1-NR
VETMED-3-NR
VH-SANS-1-NR
VM-ACADPROGS-1-FW
VM-GEN-I&R-6-FW
VM-RESEARCH-1-FW
WATER-1-NR
WIRELESS


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Jun 16, 22:37 PDT