In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 08:00 PDT
Scheduled - Purpose:
IET will be performing maintenance on the phone lines for West Campus related to the Hutchison and Hwy 113 reroute project.

Impact:
Clients should not experience any issues.

Downtime:
There will be no observable downtime.

Adobe ? Operational
AggieBudget ? Operational
AggieBuy ? Operational
AggieCloud: Account Management ? Operational
AggieDash Operational
AggieFeed ? Operational
AggieService ? Operational
AggieTravel Operational
AggieVideo ? Operational
APHID ? Operational
ASIS ? Operational
ATR portal ? Operational
Banner ? Operational
Box ? Operational
Cable TV Operational
Canvas ? Operational
CAS ? Operational
Computing Accounts ? Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail ? Operational
DHCP ? Operational
DNS ? Operational
DocuSign ? Operational
Duo Multifactor Authentication Operational
Email Lists ? Operational
Email Routing ? Operational
Faculty Sites Services ? Operational
Final Grading System (FGS) direct web access ? Operational
GS eDocs ? Operational
GS GradHub ? Operational
GS GradTrack$ ? Operational
GS PRM ? Operational
GS SPA ? Operational
GS ProgramsManager ? Operational
GS Stats ? Operational
FISDS ? Operational
IAM ? Operational
IT Catalog ? Operational
Kerberos ? Operational
KFS ? Operational
LDAP ? Operational
Lecture Capture ? Operational
MyAwards ? Operational
MyInfoVault ? Operational
myUCDavis ? Operational
Network ? Operational
Network Time ? Operational
OASIS ? Operational
Privileged Account Management ? Operational
Payweb/PPSDS ? Operational
Pinnacle Operational
Qualtrics ? Operational
Radio Service (800MHz) Operational
SAN & DCFS ? Operational
SRCE ? Operational
SecAlert ? Operational
ServiceNow ? Operational
Shibboleth ? Operational
SiteFarm Operational
Software Website ? Operational
Television Service Operational
TRS ? Operational
uConnect Active Directory ? Operational
uConnect ADFS ? Operational
uConnect Exchange On-prem ? Operational
uConnect Office 365 ? Operational
UC Davis Home Site ? Operational
UCD Mobile ? Operational
Virtualization ? Operational
Voicemail Operational
Voice Telephone System ? Under Maintenance
VPN ? Operational
Web Hosting ? Operational
Wireless ? Operational
Zoom ? Operational
Photo Rosters ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Purpose:
Lumen scheduled maintenance. Lumen will be performing maintenance to relocate fiber cable on the Lumen network from aerial to underground and is required in order to proactively avoid unplanned outages due to UPRR bridge construction. An alternate/backup maintenance window for Wednesday, May 25th, 2022 has also been scheduled in the event work is unable to be completed on the primary night.

Impact:
CENIC scheduled maintenance will impact service for:
Davis Campus – AWS Direct Connect 10G – Seattle
Davis Campus – Research Network 100G – Sunnyvale
Davis Campus – UCANR 1G – Davis HQ

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on May 23, 07:55 PDT
Purpose: For Electrical Work

Requested by: Gerry Ownby, 4G18, BMS Electrical Shop,
Cell 530-979-1567, Reference Task ID # 2234410 – C033

Impact: Electrical - This shutdown will affect all electrical to the building, including elevators

Affected Buildings:
ART
ART ANNEX
ART STUDIO
MUSIC
MUSIC ANNEX
WRIGHT HALL

Affected VLANs:
ART-1-3-DMZ
ART-1-FW
ART-2-FW
ART-3-FW
DESIGN-1-FW
DRAMATIC-ART-1-2-DMZ
DRAMATIC-ART-1-FW
DRAMATIC-ART-2-FW
GEN-ACAD-3
HUM-INNOV-LAB-1-DMZ
HUM-INNOV-LAB-1-FW
HVAC-2-FW
IN-GOVT-AFF-3-FW
IT-CRETV-3-FW
MU-GENERAL-3
MUSIC-1-FW
PD-VIDEO-1-NR
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
POWER-1-NR
WIRELESS
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on May 10, 11:29 PDT
Purpose: Cut building over from UCDNet3 to UCDNet4

Impact: The cutover will begin at a prescribed time and last about 3 hours. In the beginning phases of the cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link by link migration to Net4 will begin. These links are migrated one by one to ensure the links end up in the correct ports on Net4. This could take between 30 to 120 minutes depending on the size of the building.

Buildings Affected:
BUILDINGS:
FAC MECH
KING

VLANs Affected:
COUNSELING-2-NR
ECO-1-NR
ECO-5-NR
HOUSING-6-NR
HOUSING-7-FW
HOUSING-9-NR
HVAC-2-FW
IT-CRETV-3-FW
LAW-1-FW
LAW-2-FW
LAW-3-DMZ
LAW-3-FW
LAW-4-FW
LAW-CLSSRM-NR
LAW-SECURITY-NR
O&M:UTILITIES-1
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
POWER-1-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on May 23, 11:16 PDT
Purpose: Cut building over from UCDNet3 to UCDNet4

Impact: The cutover will begin at a prescribed time and last about 3 hours. In the beginning phases of the cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link by link migration to Net4 will begin. These links are migrated one by one to ensure the links end up in the correct ports on Net4. This could take between 30 to 120 minutes depending on the size of the building.

Buildings Affected:
HOPKINS BUILDING

VLANs Affected:
ADMIS&OUTRCH-2-FW
BANNER-1-FW
ECO-3-NR
ECO-4-NR
ISO-LAB-1-FW
ISO-SOC-1-FW
IT-COMMUNRES-13-FW
IT-CRETV-COM-1-FW
IT-INFO-RES-19-FW
IT-SEC-1-FW
REGISTRAR-1-FW
STUDENT-AFFRS-3-FW
STUDENT-AFFRS-4-DMZ
STUDENT-AFFRS-4-FW
STUDENT-AFFRS-6-FW
WATER-1-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on May 23, 11:14 PDT
Purpose:
Lumen scheduled maintenance. Lumen will be performing maintenance to relocate fiber cable on the Lumen network from aerial to underground and is required in order to proactively avoid unplanned outages due to UPRR bridge construction. This is an alternate/backup maintenance window in the event work is unable to be completed on the primary night, Tuesday, May 24th, 2022.

Impact:
CENIC scheduled maintenance will impact service for:
Davis Campus – AWS Direct Connect 10G – Seattle
Davis Campus – Research Network 100G – Sunnyvale
Davis Campus – UCANR 1G – Davis HQ

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on May 23, 07:58 PDT
Purpose: Cut buildings over from UCDNet3 to UCDNet4

Impact: The cutover will begin at a prescribed time and last about 3 hours. In the beginning phases of the cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link by link migration to Net4 will begin. These links are migrated one by one to ensure the links end up in the correct ports on Net4. This could take between 30 to 120 minutes depending on the size of the building.

Buildings Affected:
CNPRC CEE 1
CNPRC CEF
CNPRC CHLA
CNPRC LHC1
CNPRC LHC2
CNPRC STAFF TEMP TRLR
CTR IMMNLGY INFCTUS DIS
ECOSYSTM FLD
IET-CEV NXT TO AHU2
IET-CEV NXT TO TB 196
PRIM COL OFC
PRIM CTR ADM
PRIM CTR AW2
PRIM CTR LAB
PRIM MED OFF
PRIM N REC
PRIM QUARNTN
PRIM RES DIS
PRIM RSCH OF
PRIM SEC KSK
PRIM SUPPLY
PRIM VIR IMM
TB 141
TB 184
TB 196
TR SH RS FC

VLANs Affected:
CNPRC-1-DMZ
CNPRC-1-NR
CNPRC-2-NR
CNPRC-3-NR
CNPRC-4-NR
CNPRC-5-NR
CNPRC-6-NR
CNPRC-7-NR
CNPRC-8-NR
CTR-CMP-MED-1-FW
CTR-CMP-MED-2-FW
CTR-CMP-MED-3-FW
CTR-CMP-MED-6-DMZ
CTR-CMP-MED-6-NR
CTR-CMP-MED-7-NR
CTR-CMP-MED-8-NR
CTR-CMP-MED-DMZ
DC&CLIENT-SVC-66-NR
DOE-1-FW
ECO-3-NR
ENG-BIOMED-4-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
IT-CRETV-3-FW
NEURALINK-1-NR
O&M-CLNWRLD-1-DMZ
O&M:UTILITIES-1
O&M:UTILITIES-2
PD-VIDEO-8-DMZ
PD-VIDEO-8-FW
PD-VIDEO-8-NR
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PLAN&BUDGET-1-FW
POWER-1-NR
PRIM-RES-CTR-1-3-DMZ
PRIM-RES-CTR-1-FW
PRIM-RES-CTR-2-FW
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-4-FW
PRIM-RES-CTR-5-FW
PRIM-RES-CTR-6-FW
PRIM-RES-CTR-IOT-NR
WATER-1-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on May 23, 11:10 PDT
Purpose: For corrective maintenance on high voltage equipment.

Requested by: Zach Dodson, Utilities High Voltage,
Cell 530-574-9355, Reference Task ID # NA – D042

Impact: Electrical - All electrical to the building.

Affected Buildings:
HARING

Affected VLANs:
ACAD-PREP-PROG-1-FW
ACTG&FINAC-3-FW
ARCH-&-ENGR-1-FW
ARCH-&-ENGR-2
ASUCD-1-FW
CHANCELLOR-5-FW
ECO-3-NR
FAC-1-NR
GEN-ACAD-1
IT-COMMUNRES-13-FW
IT-CRETV-3-FW
IT-CRETV-COM-1-FW
LAW-2-FW
MOL&CELL-BIO-1-FW
NEUROPHY-BEH-1-FW
POWER-1-NR
VM-CENT-SERV-1-FW
VM-GEN-I&R-1-FW
VM-MED&EPIDM-2-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on May 3, 15:09 PDT
Purpose: Active Directory administrators will be preforming maintenance

Impact: No impact is expected

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted on May 19, 10:56 PDT
Past Incidents
May 23, 2022
Completed - The scheduled maintenance has been completed.
May 23, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 02:00 PDT
Scheduled - Purpose: CHG0044145 - Upgrade TDI appliances to vendor recommended software version.

Impact: Network traffic will be migrated to alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths.

Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 19, 09:43 PDT
May 22, 2022

No incidents reported.

May 21, 2022
Completed - The scheduled maintenance has been completed.
May 21, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:00 PDT
Scheduled - Purpose: May 2022 Monthly Maintenance Window

Impact: The scheduled maintenance is an expected ETA, but may be longer. During this time, Pinnacle production instance will not be available for use. Note: Pinnacle is a hosted service and planned maintenance has been scheduled by Calero and will be performed by Calero.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 16, 10:03 PDT
Completed - The scheduled maintenance has been completed.
May 21, 13:30 PDT
Update - The TRS upgrade has completed, ahead of schedule.
May 21, 13:25 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 07:00 PDT
Scheduled - Purpose:
Application/Database upgrade and migration to new core infrastructure.

Impact:
The Time Reporting System will be unavailable during the maintenance window.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 17, 07:05 PDT
May 20, 2022

No incidents reported.

May 19, 2022
Completed - The scheduled maintenance has been completed.
May 19, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 19:00 PDT
Scheduled - Purpose: Graduate Studies will be performing maintenance during the scheduled window.

Impact: All GS applications may be affected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 17, 11:13 PDT
Completed - The scheduled maintenance has been completed.
May 19, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 18:30 PDT
Scheduled - Purpose: Enable additional CIFS and LDAP security parameters to provide more secure communication with Active Directory Domain Controllers.

Impact: No loss of connectivity is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 19, 09:14 PDT
May 18, 2022
Completed - The scheduled maintenance has been completed.
May 18, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 18:30 PDT
Scheduled - Purpose: Enable additional CIFS and LDAP security parameters to provide more secure communication with Active Directory Domain Controllers.

Impact: No loss of connectivity is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 18, 12:03 PDT
Completed - The scheduled maintenance has been completed.
May 18, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 08:00 PDT
Scheduled - Purpose: Cut second building from UCDNet to UCDNet4 (Phase 2).

Impact: The cutover will begin at 8:00. In the beginning phases of the cutover, there could be several 1-2 minute outages as edge switch links are converted to use LACP. This conversion phase could last from 30 to 90 minutes. Once the conversions are complete, Net3 links and router interfaces will be disabled and a link by link migration to Net4 will begin. These links are migrated one by one to ensure the links end up in the correct ports on Net4. This could take between 30 to 120 minutes depending on the size of the building.

In general, the whole cutover should take about 3 hours. The late morning and afternoon are reserved for any troubleshooting that may be needed.

Affected Buildings:
GREEN HALL

Affected VLANs:
BIO-SCI-1-DMZ
DEAN-BIO-SCI-1-FW
EVOL&ECOLOGY-1-FW
EVOL&ECOLOGY-2-FW
GENOME-CTR-1-FW
HVAC-2-FW
IT-CRETV-3-FW
LIGHTING-1-NR
LIGHTING-2-NR
MICROBIOLOGY-1-FW
MOL&CELL-BIO-1-FW
NEUROPHY-BEH-1-FW
NEUROPHY-BEH-3
PLANT-BIOLOGY-1-FW
PLANT-BIOLOGY-2-NR
PLANT-BIOLOGY-3-NR
PLANT-BIOLOGY-4-NR
VC-RESEARCH-7-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 10, 09:11 PDT
May 17, 2022
Completed - The scheduled maintenance has been completed.
May 17, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 14:00 PDT
Scheduled - Purpose: To replace overhead primary feed. CEPRAP 480 transformer will be down from 6:00AM to 3:00PM. CEPRAP 120/208 will be on a generator from 6:00AM to 3:00PM. All of agronomy will be on a generator.

Requested by: George Jones, Utilities High Voltage Electricians,
Cell 530-681-7318, Reference Task ID # 2226150

Impact: This shutdown will affect all electrical.

Affected Buildings:
HD H 051
VEG FLD HQ B
WEATHER STA

Affected VLANs:
DEAN-AG-3-FW
ECO-3-NR
LAWR-1-FW
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-9-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 10, 11:26 PDT
Completed - The scheduled maintenance has been completed.
May 17, 07:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:00 PDT
Scheduled - Purpose: To replace overhead primary feed. CEPRAP 480 transformer will be down from 6:00AM to 3:00PM. CEPRAP 120/208 will be on a generator from 6:00AM to 3:00PM. All of agronomy will be on a generator.

Requested by: George Jones, Utilities High Voltage Electricians,
Cell 530-681-7318, Reference Task ID # 2226150

Impact: This shutdown will affect all electrical.

Affected Buildings:
HD H 051
VEG FLD HQ B
WEATHER STA

Affected VLANs:
DEAN-AG-3-FW
ECO-3-NR
LAWR-1-FW
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-9-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 10, 11:25 PDT
Completed - The scheduled maintenance has been completed.
May 17, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 00:00 PDT
Scheduled - Purpose: CENIC engineers will work on increasing the capacity between lax-agg10 and pw-losa2-1 from 100G to 200G.

Impact: CENIC scheduled maintenance will impact service for Davis Campus – AWS Direct Connect – Los Angeles.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 12, 10:41 PDT
May 16, 2022
Completed - The scheduled maintenance has been completed.
May 16, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 17:30 PDT
Scheduled - Purpose: Update Aggieservice ETL process and Case Creation Email Notification logic

Impact: No anticipated downtime for Aggieservice

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 13, 16:58 PDT
Completed - The scheduled maintenance has been completed.
May 16, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 08:00 PDT
Scheduled - Purpose: Add a new BGP route for a customer VPC on the AWS Direct-Connect (CHG0044278)

Impact: No impact is expected for the current AWS-DX VPCs

VLANsAffected:
GSM-1-AWS
GSM-2-AWS
PRIM-RES-CTR-1-AWS
GSM-3-AWS
GSM-4-AWS
GSM-5-AWS
PRIM-RES-CTR-2-AWS
PRIM-RES-CTR-3-AWS
ADMIN-IT-1-AWS
ADMIN-IT-2-AWS
GRAD-STUDIES-1-AWS
GRAD-STUDIES-2-AWS
DC&CLIENT-SVC-147-AWS
DC&CLIENT-SVC-149-AWS
vmc-dc
INFORMATICS-1-AWS
DC&CLIENT-SVC-153-AWS
RISK-SAFETY-SLTNS-2-AWS
CPE-2-AWS
LS-1-AWS
ESA-1-AWS
LS-2-AWS
DBA-1-AWS
SOC-1-AWS
GSM-7-AWS
SOC-1-AWS
VETGENETICS-5-AWS
ADMIN-IT-BIA-1-AWS
ADMIN-IT-BIA-2-AWS
COE-ITSS-15-AWS
ADMIN-IT-6-AWS


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 13, 14:55 PDT
Resolved - Service was restored on Sunday and the system administrators have been monitoring. No additional issues have been observed.
May 16, 15:51 PDT
Update - We are continuing to monitor for any further issues.
May 16, 06:02 PDT
Monitoring - Service to GS SPA has been restored. The system administrators will continue monitoring the applications.
May 16, 06:01 PDT
Investigating - Graduate Studies is experiencing degraded performance for the GS applications, in particular SPA is reporting an internal server error for some users. System administrators are investigating.
May 15, 15:47 PDT
Resolved - This incident has been resolved.
May 16, 10:56 PDT
Monitoring - Canvas engineers have implemented a fix that should resolve the issue with the DocViewer service in Speedgrader, and are now monitoring the service.
May 16, 10:26 PDT
Identified - UC Davis Canvas is currently experiencing issues with the Docviewer service within Speedgrader. When instructors attempt to view file submissions in Speedgrader they instead receive an error. Canvas product engineers have identified the issue and are actively working on a fix to the problem. For the most up-to-date information visit, https://status.instructure.com/incidents/r14dxzr1wxl3.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 16, 09:57 PDT
Completed - The scheduled maintenance has been completed.
May 16, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 02:00 PDT
Scheduled - Purpose: CHG0044010 - Update software on the Davis Campus Border Firewalls.

Impact: Traffic will be routed via alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. Existing sessions may reset when network traffic is diverted to the alternate routing path, and a second time when network traffic is returned to the normal path.

Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Apr 20, 16:22 PDT
May 15, 2022
May 14, 2022

No incidents reported.

May 13, 2022
Completed - The scheduled maintenance has been completed.
May 13, 08:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 06:00 PDT
Scheduled - Purpose:
Upgrading the uplinks for the building router by moving them to new fibers.

Impact:
Brief outage expected when the old connections are moved to the new fibers.

BUILDINGS:
AG STAD E
AG STAD N
AG STAD W
SCHAAL OFFICES

VLANs:
BOOKSTORE-1-FW
BOOKSTORE-2
ECO-3-NR
HOUSING-7-FW
HVAC-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-3-FW
INTRCOL-ATHL-4-NR
O&M:UTILITIES-1
POWER-1-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 11, 08:02 PDT
May 12, 2022
Completed - The scheduled maintenance has been completed.
May 12, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 17:30 PDT
Scheduled - Purpose: Add & Update Aggieservice Position Management Student Recruitment Form

Impact: No anticipated downtime for Aggieservice.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 10, 18:04 PDT
Resolved - The services have been returned to normal.
May 12, 10:58 PDT
Investigating - Pinnacle platform is currently down for all US customers with an unknown ETA at this time. The Calero IT team is investigating and invoking recovery procedures. An update will be posted as soon as the services are brought back online.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 12, 09:09 PDT
Resolved - This incident has been resolved.
May 12, 09:55 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 07:56 PDT
Investigating - Google Keep is currently experiencing an outage. Staff are investigating the issue.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 12, 07:15 PDT
Completed - The scheduled maintenance has been completed.
May 12, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:00 PDT
Scheduled - Purpose: Upgrade SiteFarm WAF

Impact: No downtime is expected

Affected: All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 9, 09:11 PDT
May 11, 2022
Completed - The scheduled maintenance has been completed.
May 11, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 08:00 PDT
Scheduled - Purpose:
Cut first buildings from UCDNet to UCDNet4 (Phase 1).

Impact:
During the cutover, there will be periods of complete network outage especially in the beginning phases of the migration.
Network facilities such as routing will be disabled on the old network, enabled on the new network, and finally network connections will be moved to the new network.

Affected:
BUILDINGS:
ATIRC
ATIRC TR 1
HSC AUX
HSC RCVG
IET CR OFF
MATERIEL MANAGEMENT OFF


VLANs:
ACTG&FINAC-3-FW
CHANCELLOR-1-FW
CHANCELLOR-5-FW
DC&CLIENT-SVC-12-FW
DC&CLIENT-SVC-36-FW
ECO-3-NR
ENG-CIVL&ENV-10-NR
ENG-CIVL&ENV-8
ENG-CIVL&ENV-9-NR
ENG-MCH&AERO-3
GEN-ACAD-1
GEN-ACAD-2-FW
HVAC-2-FW
IET-EAIS-SANDBOX-1-FW
IT-COMMUNRES-1-FW
IT-COMMUNRES-13-FW
IT-COMMUNRES-4-FW
IT-CRETV-COM-1-FW
IT-INFO-RES-19-FW
IT-INFO-RES-26-FW
O&M:UTILITIES-1
POWER-1-NR
REGISTRAR-1-FW
SET-TOP-BOX-1
U-RELATIONS-1-FW
WIRELESS
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 9, 08:36 PDT
Resolved - This incident has been resolved.
May 11, 12:48 PDT
Monitoring - Server load has returned to normal. IET continues to monitor the service.
May 11, 10:22 PDT
Investigating - Some sites hosted on SiteFarm are slower than normal. IET is currently investigating and the vendor has been alerted.
May 11, 09:09 PDT
Completed - The scheduled maintenance has been completed.
May 11, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:00 PDT
Scheduled - Purpose: For contractor to replace existing transformer and switch boards.

Requested by: Derek Fraley, Utilities High Voltage,
Cell 530-681-7316, Reference DCM Task ID # 1853127 – S034

Impact: Electrical - All electrical to the building.

Affected Buildings:
PRIM QUARNTN

Affected VLANs:
CNPRC-5-NR
HVAC-2-FW
O&M:UTILITIES-1
PD-VIDEO-8-NR
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-4-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 3, 15:12 PDT
May 10, 2022

No incidents reported.

May 9, 2022
Completed - The scheduled maintenance has been completed.
May 9, 23:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 18:00 PDT
Scheduled - Purpose: ServiceNow administrators will implement updates to the Service Hub and ServiceNow Platform

Related change: CHG0044035

Impact: No downtime is expected. Response times may be slower during the change window.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 4, 11:07 PDT
Completed - The scheduled maintenance has been completed.
May 9, 11:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 09:00 PDT
Scheduled - Purpose: To install need service feed.

Requested by: Derek Fraley, Utilities High Voltage,
Cell 530-681-7316, Reference DCM Task ID # 1853127 – S034

Impact: Electrical - All electrical to the building.

Affected Buildings:
PRIM QUARNTN

Affected VLANs:
CNPRC-5-NR
HVAC-2-FW
O&M:UTILITIES-1
PD-VIDEO-8-NR
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-4-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 3, 15:11 PDT
Resolved - We have monitored the switch and chassis over the weekend, as well as reviewed it in the Incident Management meeting, and have determined this to be resolved.
May 9, 10:43 PDT
Monitoring - The degraded switch has been replaced. System administrators will continue to monitor the chassis.
May 7, 02:49 PDT
Identified - The Quest Data Center has a network degradation on one of the Chassis switches. No services are being impacted at this time. Staff are working to resolved the issue.
May 7, 01:18 PDT
Completed - The scheduled maintenance has been completed.
May 9, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 08:00 PDT
Scheduled - Purpose: Update SiteFarm WAF

Impact: No downtime is expected

Affected: All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

May 6, 09:33 PDT