All Systems Operational
AggieBuy   ? Operational
AggieDash   Operational
AggieFeed   ? Operational
AggieTravel   Operational
Banner   ? Operational
Box   ? Operational
Cable TV   Operational
Canvas   ? Operational
CAS   ? Operational
Computing Accounts   ? Operational
Crashplan Backup Service   Operational
Data Center Colocation   Operational
DavisMail   ? Operational
DHCP   ? Operational
DNS   ? Operational
Duo Multifactor Authentication   Operational
Email Lists   ? Operational
Email Routing   ? Operational
FGS   ? Operational
FISDS   ? Operational
IAM   ? Operational
IT Catalog   ? Operational
Kerberos   ? Operational
KFS   ? Operational
LDAP   ? Operational
MyInfoVault   ? Operational
myUCDavis   ? Operational
Network   ? Operational
Network Time   ? Operational
Payweb/PPSDS   ? Operational
Qualtrics   ? Operational
Radio Service (800MHz)   Operational
SAN & DCFS   ? Operational
ServiceNow   ? Operational
Shibboleth   ? Operational
SiteFarm   Operational
Software Website   ? Operational
Television Service   Operational
TRS   ? Operational
uConnect Active Directory   ? Operational
uConnect ADFS   ? Operational
uConnect eFax   ? Operational
uConnect Exchange On-prem   ? Operational
uConnect Office 365   ? Operational
uConnect Skype for Business   ? Operational
UC Davis Home Site   ? Operational
Virtualization   ? Operational
Voicemail   Operational
Voice Telephone System   ? Operational
Web CMS   ? Operational
Web Hosting   ? Operational
Wireless   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Purpose:
Upgrade Threat Detection and Identification (TDI) system to vendor recommended software version.

Impact:
No impact expected.

Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Sep 14, 09:13 PDT
Purpose: Move login.canvas.ucdavis,edu, myservices.ucdavis.edu and students.my.ucdavis.edu to F5 Load Balancer. DNS changes will occur pointing traffic to the new IP addresses on the F5.

Impact: No interruption in service is expected. Clients may need to refresh their DNS cache to reflect the DNS changes. The new IP addresses will be:

login.canvas.ucdavis.edu = 128.120.39.78

myservices.ucdavis.edu / students.my.ucdavis.edu = 128.120.41.218



----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Sep 17, 14:47 PDT
Purpose: Migrate iam.ucdavis.edu to F5 Load Balancer and new servers. A DNS change will occur pointing traffic to the new IP address on the F5.

Impact: No interruption in service is expected. Clients may need to refresh their DNS cache to reflect the DNS change. The new IP address will be: 128.120.39.76.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Sep 17, 14:44 PDT
Planned Maintenance: ServiceNow Sep 21, 17:00-23:30 PDT
Purpose:
ServiceNow will perform maintenance on the Production instance to resolve an issue with a background job that maintains currency rate information.

Impact:
ServiceNow is not expected to experience any downtime.
Response times may be slower during the scheduled change window.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Sep 18, 09:09 PDT
Planned Maintenance: ServiceNow Sep 26, 18:00-23:30 PDT
Purpose:
ServiceNow administration will apply scheduled maintenance and updates to the production instance.

Impact:
ServiceNow is not expected to experience any downtime.
Response times may be slower during the scheduled change window.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Sep 18, 09:43 PDT
Past Incidents
Sep 18, 2018
Completed - The scheduled maintenance has been completed.
Sep 18, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:00 PDT
Scheduled - Purpose:
Upgrading Wireless in Regan Student Housing Area

Impact:
Reduced eduroam and ucd-guest coverage as APs reboot to upgrade.

Affected:
REGAN CAMPO
REGAN CENT C
REGAN INDIO
REGAN NOVA
REGAN PALOMA
REGAN RIENDA
REGAN SERENO
REGAN TALARA

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 14, 15:56 PDT
Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018
Completed - The scheduled maintenance has been completed.
Sep 15, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:00 PDT
Scheduled - Purpose:
Monthly Microsoft update installation and routine maintenance tasks.

Impact:
Servers will be rebooted. Service will be unavailable during the window.

Affected Services:
Bannerconnect Only (Bannerconnect.ucdavis.edu)

Servers:
BannerTSCB, BannerTS1, BannerTS2


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 14, 11:35 PDT
Completed - The scheduled maintenance has been completed.
Sep 15, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 22:01 PDT
Scheduled - Purpose:
Migrate services from the current Davis Campus Border Router to a new Davis Campus Border Router.

Impact:
Traffic will utilize paths to the Sacramento Campus Border Router while the Davis Campus Border Router is unavailable.
Clients may experience degraded service during the maintenance window.
External DNS servers (128.120.252.9, 128.120.252.10) will be unavailable while services are migrated from the current Davis Campus Border Router to the new Davis Campus Border Router.


Locations Affected:
128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 7, 17:12 PDT
Sep 14, 2018
Resolved - Certain users are experiencing an issue creating a new UCD-Guest account.

Status:
The issue with the affected authentication machine has been resolved. The machine has been successfully serving new Guest accounts.
Sep 14, 16:43 PDT
Monitoring - Certain users are experiencing an issue creating a new UCD-Guest account.

Status:
One of the authentication servers had an issue that has been resolved. NOC personnel are monitoring all new accounts to make sure that they are being created correctly. If any further issues are experienced, please report these to IT Express.
Sep 14, 13:03 PDT
Investigating - Certain users are experiencing an issue creating a new UCD-Guest account.

Status:
NOC personnel are working with the vendor to obtain a solution.
Sep 14, 09:02 PDT
Sep 13, 2018

No incidents reported.

Sep 12, 2018
Completed - The scheduled maintenance has been completed.
Sep 12, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 17:00 PDT
Scheduled - Purpose:
Establish iBGP neighbor relationship between the current Davis Campus Border Router, current Sacramento Campus Border Router, and new Davis Campus Border Router.

Impact:
No client impact expected.
This procedure is being performed to verify and monitor route exchange between all border routers, before moving external connections to a new Davis Campus Border Router.


Locations Affected:
128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 7, 17:09 PDT
Resolved - The service has remained stable and IET is resolving the outage.
Sep 12, 13:39 PDT
Monitoring - System administrators have restored the service and will continue to monitor it for stability.
Sep 12, 08:51 PDT
Investigating - The online directory, directory.ucdavis.edu is currently experiencing an outage. Staff are investigating the issue.

Affected sites:
directory.ucdavis.edu
listings.ucdavis.edu
warnme.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 12, 08:37 PDT
Sep 11, 2018

No incidents reported.

Sep 10, 2018
Completed - The scheduled maintenance has been completed.
Sep 10, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 06:00 PDT
Scheduled - Purpose:
Replace Davis Campus traffic management system with new unit.

Impact:
Clients may experience periods of slow network response while traffic is routed via alternate paths.

Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36



----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 7, 17:07 PDT
Sep 9, 2018

No incidents reported.

Sep 8, 2018
Resolved - A server caused high cpu on the Area 3 BDF that affected all colocation clients housed at the Data Center. The offending server was removed, and the BDF rebooted. Technicians monitored the situation throughout the day to ensure the BDF was operating normally.

No IET central services were affected by this outage.
Sep 8, 21:34 PDT
Monitoring - ======================== Network Outage Notice ====================
09/08/2018 08:08

Impact:
The co-location stack will lose connectivity for over 10 minutes as it reloads.

Locations Affected:
VLANS:
ACAD-PREP-PROG-1-FW
ACTG&FINAC-1-FW
ACTG&FINAC-2-FW
ACTG&FINAC-3-FW
ACTG&FINAC-5-FW
ACU-1-DMZ
ACU-1-FW
ADMIN-&-RESRC-MGMT-1-FW
ADMIS&OUTRCH-2-FW
ADMISSIONS-1-FW
ADVISING-SVS-1-DMZ
ALUMNI-AFFRS-1-FW
ALUMNI-AFFRS-2
ALUMNI-AFFRS-3
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ANIMAL-SCI-2-DMZ
ANR-1-FW
ANTHROPOLOGY-1-FW
ARCH-&-ENGR-1-FW
ARCH-&-ENGR-2
ARM-ALARMS-1-FW
ARM-ALARMS-1-NR
ARM-SAN-1-NR
ART-1-FW
ART-2-FW
ART-3-FW
AUSSC-1-FW
AVC-ENRLMT-SVCS-1-DMZ
AVC-ENRLMT-SVCS-1-FW
BANNER-1-FW
BIO-SCI-1-DMZ
CALSPACE-CNTR-1
CALSPACE-CNTR-2
CAMPUS-EV&IN-1-FW
CASHIER-1-FW
CBST-1
CEPRAP-1-FW
CGM-3-NR
CHANCELLOR-11-12-DMZ
CHANCELLOR-11-FW
CHANCELLOR-12-FW
CHANCELLOR-1-FW
CHANCELLOR-2
CHANCELLOR-3
CHANCELLOR-4
CHANCELLOR-5-FW
CHANCELLOR-6-FW
CHANCELLOR-9-FW
CHANCELLOR-DMZ
CLTC-1-DMZ
COE-ITSS-1-FW
CROC-NUC-LAB-1
CTR-AG-ISSUE-1-FW
CTR-COMP-SCI/EN-1
CTR-CPANHLTH-2-FW
CTR-MIND-BRAIN-1-FW
CTR-MIND-BRAIN-3-FW
CTR-MIND-BRAIN-5-FW
CTR-NEUROSCI-1-FW
CULTURE-STDS-1-FW
DANR-1-FW
DANR-2-FW
DANR-3-FW
DANR-4-FW
DANR-5-FW
DANR-6-FW
DANR-7-FW
DANR-COMMUNI-1-FW
DANR-COMMUNI-2-FW
DANR-DMZ
DC-CLIENT-SVC-12-DMZ
DC&CLIENT-SVC-12-FW
DC&CLIENT-SVC-36-FW
DC&CLIENT-SVC-43
DC&CLIENT-SVC-46
DC&CLIENT-SVC-51-DMZ
DC&CLIENT-SVC-51-FW
DC&CLIENT-SVC-54-FW
DC&CLIENT-SVC-94
DC-COLO-1-DMZ
DC-COLO-1-FW
DEAN-AG-1-DMZ
DEAN-AG-1-FW
DEAN-AG-2-DMZ
DEAN-AG-2-FW
DEAN-AG-3
DEAN-AG-4-FW
DEAN-AG-5-FW
DEAN-AG-6-FW
DEAN-AG-7-FW
DEAN-BIO-SCI-1-FW
DEAN-ENGIN-1
DEAN-ENGIN-5
DEAN-L&S-1-FW
DEAN-L&S-2-FW
DEAN-L&S-4-FW
DEAN-L&S-6
DEAN-L&S-7-DMZ
DEAN-L&S-7-FW
DEAN-L&S-DMZ
DEAN-MED-ADM-11-NR
DEAN-MED-ADM-12-FW
DEAN-MED-ADM-13-FW
DEAN-MED-ADM-14-FW
DEAN-MED-ADM-15-FW
DEAN-MED-ADM-1-FW
DEAN-MED-ADM-2-FW
DEAN-MED-ADM-3-FW
DEAN-MED-ADM-4-FW
DEAN-MED-ADM-5-DMZ
DEAN-MED-ADM-5-FW
DEAN-MED-ADM-6-FW
DEAN-MED-ADM-7-FW
DEAN-MED-ADM-8-FW
DEAN-MED-ADM-9-FW
DEAN-VETMED-1-DMZ
DEAN-VETMED-1-FW
DESIGN-1-FW
DESIGN-2-FW
DESIGN-LDA-DMZ
DOE-1-FW
DRAMATIC-ART-1-FW
ECO-1-NR
ECO-2-NR
ECO-3-NR
ECO-4-NR
ECO-5-NR
ECONOMICS-1-FW
ECONOMICS-2-FW
EDUCATION-1-DMZ
EDUCATION-1-FW
EDUCATION-2-FW
EMPHLTHOAK-1
ENG-CHEM&MAT-1
ENG-CMPR-SCI-7
ENV-HLTH&SAF-1-FW
ENV-STEWARD-1-NR
ENV-STUDIES-3-FW
ENV-STUDIES-4
ENV-TOX-1-FW
EOC-1-FW
EVOL&ECOLOGY-1-FW
FAC-ADV-INST-1-DMZ
FAC-ADV-INST-1-FW
FIN-AID&EMPL-1-FW
FIN-AID&EMPL-3-FW
FIRE-DEPT-2-FW
FLEET-1-FW
FPMS-1-DMZ
FPMS-1-FW
GEN-ACAD-1
GEN-ACAD-1-DMZ
GEN-ACAD-2-FW
GENOME-CTR-4-FW
GEOLOGY-1-FW
GRAD-STUDIES-1-2-DMZ
GRAD-STUDIES-1-FW
GRAD-STUDIES-2-FW
HISTORY-2-FW
HPC-DC-1-DMZ
HR&RISK-MGMT-1-DMZ
HR&RISK-MGMT-1-FW
HR&RISK-MGMT-6-FW
HVAC-1-FW
HVAC-2-FW
IDAV-CSE-1-FW
IET-EAIS-SANDBOX-1-FW
INFORMATICS-1-DMZ
INFO-TECH-SVCS-1-NR
INFO-TECH-SVCS-2-NR
INFO-TECH-SVCS-3-NR
IN-GOVT-AFF-1-FW
IN-GOVT-AFF-2-FW
IN-GOVT-AFF-3-FW
IN-GOVT-AFF-4-FW
INST-TRNS-ST-1
INST-TRNS-ST-2-FW
INTRCOL-ATHL-1
INTRCOL-ATHL-3-FW
INTRN&CR-CTR-1-FW
IPM-PROJECT-1-FW
ISO-1-DMZ
ISO-FORENSICS-1-FW
ISO-LAB-1-FW
ISO-SOC-1-FW
IT-COMMUNRES-13-FW
IT-COMMUNRES-1-FW
IT-COMMUNRES-2-FW
IT-COMMUNRES-2-FW
IT-CRETV-2-FW
IT-CRETV-3-FW
IT-CRETV-COM-1-DMZ
IT-CRETV-COM-1-FW
IT-INFO-RES-17-FW
IT-INFO-RES-19-20-DMZ
IT-INFO-RES-19-FW
IT-INFO-RES-20-FW
IT-INFO-RES-26-FW
IT-SEC-1-FW
JMIE-1
JMIE-2-FW
JMIE-3-FW
LANG-LIT-1-FW
LANG-LIT-2-FW
LANGUAGE-LAB-1-FW
LARRY-1-DMZ
LAW-1-FW
LAW-2-FW
LAW-3-DMZ
LAW-3-FW
LAW-CLSSRM-NR
LAWR-1-FW
LAWR-3
LAWR-4-NR
LAW-SECURITY-NR
LDA-3-FW
LIGHTING-1-NR
LIGHTING-2-NR
LS-1-DMZ
MCCLELLAN-NRC-1-DMZ
MCCLELLAN-NRC-1-FW
M-COM-HEALTH-1-2-DMZ
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
M-CURIC-SUPT-1-DMZ
M-CURIC-SUPT-1-FW
MEYER-COMM-1
MGMT-SCH-OF-1-DMZ
MGMT-SCH-OF-1-FW
MGMT-SCH-OF-2-FW
MICROBIOLOGY-1-FW
M-NEUROLOGY-1-FW
M-NEUROSURG-1
M-NEUROSURG-2
MOL&CELL-BI0-1-FW
MONDAVI-1-FW
MONDAVI-2-FW
MONDAVI-4-NR
MONDAVI-5
MU-GENERAL-1
MU-GENERAL-2
MU-GENERAL-3
MUSIC-1-FW
NEAT-ORU-1-FW
NEUROPHY-BEH-1-FW
NMR-1-DMZ
NMR-FACILITY-1-FW
NUTRITION-1-FW
OCM-1-FW
O&M:UTILITIES-1
O&M:UTILITIES-2
O-M:UTILITIES-DMZ
PARKING-SVCS-1-FW
PARKING-SVCS-2-FW
PD-VIDEO-1-FW
PD-VIDEO-1-NR
PHYSICS-1-FW
PHYSICS-2-FW
PHYSICS-4-FW
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PHYS-PLANT-4-FW
PHYS-PLANT-5-FW
PHYS-PLANT-6-FW
PLANT-BIOLOGY-1-FW
PLANT-PATH-4
PLANT-SCIENCES-11-NR
PLANT-SCIENCES-8-FW
POLICE-3-FW
POLICE-4-FW
POLIT-SCI-1-FW
POWER-1-NR
PRIM-RES-CTR-1-FW
PRIM-RES-CTR-4-FW
PSYCHOLOGY-1-FW
PSYCHOLOGY-2-FW
PSYCHOLOGY-3-FW
PUB-COMMUNIC-1-FW
REC-HALL-2-FW
REC-HALL-3
REGISTRAR-1-FW
REGISTRAR-2-FW
SAFETY-SVCS-1-DMZ
SAFETY-SVCS-1-FW
SAFETY-SVCS-2-FW
SIP-2
SOCIOLOGY-1-FW
SOC-SCI-ADM-1-FW
SOC-SCI-DSS-1-FW
SOC-SCI-DSS-2-FW
SOC-SCI-DSS-3-FW
SOC-SCI-DSS-4-FW
STDT-JUD-AFF-1-FW
STUDENT-AFFRS-1-FW
STUDENT-AFFRS-2-NR
STUDENT-AFFRS-3-FW
STUDENT-AFFRS-4-DMZ
STUDENT-AFFRS-4-FW
STUDENT-AFFRS-5-FW
STUDENT-AFFRS-6-FW
STUDENT-AFFRS-7-FW
STUDENT-AFFRS-8-NR
STUDENT-AFFRS-9-FW
STU-DIS-CTR-1-FW
UCD-MNRC-1
UCD-VPN-1-DMZ
UC-LANG-CONS-1-FW
U-EXTENSION-3-FW
U-EXTENSION-5-FW
U-RELATIONS-1-4-DMZ
U-RELATIONS-1-FW
U-RELATIONS-4-FW
USDA-2-FW
UTILITIES-1-VPN
VC-RESEARCH-1-DMZ
VC-RESEARCH-1-FW
VC-RESEARCH-3-DMZ
VC-RESEARCH-7-FW
VC-STU-AFFRS-2
VC-STU-AFFRS-3-FW
VM-GEN-I&R-5
VM-RESEARCH-1-FW
VM-RESEARCH-2-FW
WASTEWATER-1-FW
WATER-1-NR
W-&-F-BIO-1-FW


Status:
After a late-night multicast packet-storm, some client networks did not return to normal after the storm was mitigated.
Hosts and firewalls have been rebooted, so rebooting the co-location stack is the next logical progression.
Sep 8, 08:15 PDT
Update - Network engineers and system administrators are continuing to investigate the network issue affecting Co-location systems.
Sep 8, 06:17 PDT
Update - We are continuing to investigate this issue.
Sep 8, 02:49 PDT
Update - The outage is affecting Data Center Colocation clients. The scope of the outage has been minimized, but the investigation is still ongoing.
Sep 8, 02:47 PDT
Update - We are continuing to investigate this issue.
Sep 8, 01:38 PDT
Investigating - Impact: UC Davis Data Center Network
Locations Affected: UC Davis Data Center
Status: Investigating

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 8, 01:12 PDT
Completed - The scheduled maintenance has been completed.
Sep 8, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 06:00 PDT
Scheduled - Purpose:
All electrical. To upgrade power line at County Road 98. Requested by Derek Fraley, Utilities High Voltage, reference job #1438091 – Q076, R002, & S033.

Impact:
Data connectivity will be lost once UPS batteries are depleted.

Affected:
BUILDING:
HOPKINS BUILDING

VLANs:
ADMIS&OUTRCH-2-FW
BANNER-1-FW
ISO-LAB-1-FW
ISO-SOC-1-FW
IT-COMMUNRES-13-FW
IT-SEC-1-FW
REGISTRAR-1-FW
STUDENT-AFFRS-3-FW
STUDENT-AFFRS-4-DMZ
STUDENT-AFFRS-4-FW
STUDENT-AFFRS-5-FW
STUDENT-AFFRS-6-FW
WATER-1-NR
WIRELESS



----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 6, 13:01 PDT
Sep 7, 2018
Completed - The scheduled maintenance has been completed.
Sep 7, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 17:00 PDT
Scheduled - Purpose:
Establish OSPF Neighbor Relationship between the current Davis Campus Border Router (MX240) and new Davis Campus Border router (MX480) to verify Interior Gateway Protocol (IGP) route exchange and IP connectivity between all campus border routers.

Impact:
Risk is low. No client impact expected.
The MX480 is limited with only a connection to the management network. There are no other external network connections prior to this change.
Worse anticipated scenario. Configuration changes to the current MX240 causes unforeseen routing behavior, due to the MX240 age and elevated CPU utilization, which may cause loss of connectivity to external sites.

Affected:
All ucdavis networks:
128.120.0.0/16
169.237.0.0/16
168.150.0.0/17
192.82.111.0/24

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 29, 17:38 PDT
Resolved - Comcast has resolved the issues affecting residential users. Any new issues should be reported to IT Express.
Sep 7, 14:55 PDT
Identified - Issue:
Users may experience issues with trying to connect to campus via Comcast residential network.

Status:
Comcast is aware of the issue and working on a resolution.
Sep 7, 09:28 PDT
Sep 6, 2018
Resolved - This incident has been resolved.
Sep 6, 15:33 PDT
Identified - Some notifications from request items are not being sent out. System Administrators have discovered the cause and are currently testing the fix to resolve the issue.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 31, 09:51 PDT
Completed - The scheduled maintenance has been completed.
Sep 6, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 08:00 PDT
Scheduled - Purpose:
Duo multi-factor authentication (MFA) is being enabled in CAS. Please see http://kb.ucdavis.edu/?id=2934 for information on Duo multi-factor authentication.

Impact:
If you are a current Duo MFA user, you will begin to see Duo prompts when authenticating to CAS protected web sites. If you are not a Duo MFA user, you will see no change.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 30, 13:39 PDT
Sep 5, 2018
Completed - The scheduled maintenance has been completed.
Sep 5, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 18:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 4, 10:06 PDT
Scheduled - Purpose: Apply global configuration changes to Internet Explorer browser.

Impact: Service will be intermittent during the window.

Affected Services: Bannerconnect Only (Bannerconnect.ucdavis.edu)

Servers: BannerTSCB, BannerTS1, BannerTS2


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 4, 09:10 PDT
Sep 4, 2018
Resolved - Microsoft has identified and mitigated issues accessing Office 365 assets. For complete status see https://status.office.com/
Sep 4, 15:20 PDT
Investigating - Microsoft's San Antonio data center is experiencing networking issues causing problems for some clients accessing or using some features in Office 365 including Exchange Online email. For complete status see https://status.office.com/


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Sep 4, 10:01 PDT
Resolved - This incident has been resolved.
Sep 4, 08:14 PDT
Monitoring - Purpose:
Facilities Electrical is working on restoring power to Mondavi after an unplanned building wide power failure

Impact:
Data connectivity has been lost to Mondavi edge switches. If building router UPS batteries are depleted data connectivity will be lost to other locations (Mondavi Admin & Gateway Parking Structure) attached to router.

Affected:
BUILDINGS:
MONDAVI
MONDAVI ADMIN
GATEWAY PARKING STRUCTURE

VLANs:
ARCH-&-ENGR-2
CHANCELLOR-2
GEN-ACAD-2-FW
HVAC-2-FW
MONDAVI-1-2-DMZ
MONDAVI-1-FW
MONDAVI-2-FW
MONDAVI-4-NR
MONDAVI-5
MONDAVI-6-DMZ
MONDAVI-6-NR
O&M:UTILITIES-1
POLICE-1
POWER-1-NR
WIRELESS


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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 29, 09:35 PDT
Completed - The scheduled maintenance has been completed.
Sep 4, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 07:00 PDT
Scheduled - Purpose:
Need to restart the IM&P VoIP servers and then push a new firmware to the 7841 phone.

Impact:
Brief loss of connectivity as the phone resets with the new firmware. No impact is expected for Jabber or other models of phones.

Affected:
Any VoIP user with a 7841 model phone.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 31, 16:38 PDT
Completed - The scheduled maintenance has been completed.
Sep 4, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 06:30 PDT
Scheduled - Purpose:
Move Computing Accounts/Mothra to a new IP address.

Impact:
End users should notice no difference in the direct use of Computing Accounts, TAF etc.

Those using the legacy Mothra console may be prompted to re-accept its host public key after the DNS change, since recent ssh clients record IP address with the host key. The new IP address is 128.120.39.72.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Aug 30, 13:36 PDT