Update - Microsoft has identified a problem with their service and is working to resolve it. UC Davis customers are having fewer problems after a change implemented on the campus side yesterday.
Mar 30, 2023 - 12:24 PDT
Mar 30, 2023 - 12:24 PDT
Monitoring - Systems admins implemented a change which appears to be fixing the issue for clients. Affected clients should resolve the issue within four hours.
Mar 29, 2023 - 12:57 PDT
Mar 29, 2023 - 12:57 PDT
Investigating - Some users with in-place archive mailboxes in Exchange Online are experiencing repeated login prompts in Microsoft Outlook.
Admins are investigating the problem with the vendor.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 29, 2023 - 07:44 PDT
Admins are investigating the problem with the vendor.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 29, 2023 - 07:44 PDT
Adobe
?
Operational
AggieBudget
?
Operational
AggieBuy
?
Operational
AggieCloud: Account Management
?
Operational
AggieDash
Operational
AggieFeed
?
Operational
AggieService
?
Operational
AggieExpense
Operational
AggieVideo
?
Operational
APHID
?
Operational
ASIS
?
Operational
ATR portal
?
Operational
Banner
?
Operational
Box
?
Operational
Cable TV
Operational
Canvas
?
Operational
CAS
?
Operational
Computing Accounts
?
Operational
Crashplan Backup Service
Operational
Data Center Colocation
Operational
DavisMail
?
Operational
DHCP
?
Operational
DNS
?
Operational
DocuSign
?
Operational
Duo Multifactor Authentication
Operational
Email Lists
?
Operational
Email Routing
?
Operational
Faculty Sites Services
?
Operational
Final Grading System (FGS) direct web access
?
Operational
GS Commencement
?
Operational
GS eDocs
?
Operational
GS GradHub
?
Operational
GS GradTrack$
?
Operational
GS LAMB
?
Operational
GS PRM
?
Operational
GS SPA
?
Operational
GS ProgramsManager
?
Operational
GS Stats
?
Operational
FISDS
?
Operational
IAM
?
Operational
IT Catalog
?
Operational
Kerberos
?
Operational
KFS
?
Operational
LDAP
?
Operational
Lecture Capture
?
Operational
MyAwards
?
Operational
MyInfoVault
?
Operational
myUCDavis
?
Operational
Network
?
Operational
Network Time
?
Operational
OASIS
?
Operational
Privileged Account Management
?
Operational
Pinnacle
Operational
Qualtrics
?
Operational
Radio Service (800MHz)
Operational
SAN & DCFS
?
Operational
SRCE
?
Operational
SecAlert
?
Operational
ServiceNow
?
Operational
Shibboleth
?
Operational
SiteFarm
Operational
Software Website
?
Operational
Television Service
Operational
TRS
?
Operational
uConnect Active Directory
?
Operational
uConnect ADFS
?
Operational
uConnect Exchange On-prem
?
Operational
uConnect Office 365
?
Operational
UC Davis Home Site
?
Operational
UCD Mobile
?
Operational
Virtualization
?
Operational
Voicemail
Operational
Voice Telephone System
?
Operational
VPN
?
Operational
Web Hosting
?
Operational
Wireless
?
Operational
Zoom
?
Operational
Photo Rosters
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance: Electrical Utility Shutdown - UC Davis Coffee Center / E180
Apr 3, 2023 07:30-10:00 PDT
Purpose:
For remodel
Requested by:
George Jones, Utilities High Voltage Shop
Cell 530-681-7318, Reference Task ID #2486625
Impact:
Electrical - This shutdown will affect all electrical to the building
Affected Buildings:
UC DAVIS COFFEE CENTER
Affected VLANs:
ENG-CHEM&MAT-2-FW
ENG-MCH&AERO-2
ENG-MCH&AERO-4
HVAC-2-FW
INST-TRNS-ST-1
INST-TRNS-ST-2-FW
O&M:UTILITIES-1
WATER-1-NR
WIRELESS
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 30, 2023 - 11:07 PDT
For remodel
Requested by:
George Jones, Utilities High Voltage Shop
Cell 530-681-7318, Reference Task ID #2486625
Impact:
Electrical - This shutdown will affect all electrical to the building
Affected Buildings:
UC DAVIS COFFEE CENTER
Affected VLANs:
ENG-CHEM&MAT-2-FW
ENG-MCH&AERO-2
ENG-MCH&AERO-4
HVAC-2-FW
INST-TRNS-ST-1
INST-TRNS-ST-2-FW
O&M:UTILITIES-1
WATER-1-NR
WIRELESS
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 30, 2023 - 11:07 PDT
Planned Maintenance: ServiceNow
Apr 5, 2023 18:00-23:59 PDT
Purpose:
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. The release notes are located here: https://kb.ucdavis.edu/?id=9148
Impact:
No downtime is expected.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 30, 2023 - 10:48 PDT
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. The release notes are located here: https://kb.ucdavis.edu/?id=9148
Impact:
No downtime is expected.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 30, 2023 - 10:48 PDT
Network Maintenance: [CENIC NOC-700021] Bay Area Maintenance - Night #1
Apr 11, 2023 00:00-06:00 PDT
Purpose:
CENIC NOC-700021 Bay Area Maintenance.
CENIC engineers will upgrade software on an aggregate router at Sunnyvale. The expected duration of impact will be approximately 4 hours, but the entire window is reserved. All work is expected to be completed during the first night. However, the second night is reserved in case it is needed to complete all upgrade activities.
Impact:
Loss of AWS Direct Connect path redundancy and CalREN High Performance Research path redundancy during the scheduled maintenance window.
UCANR HQ Davis will experience a loss of layer 2 connectivity to the Davis Campus Data Center during the scheduled maintenance window.
Affected:
AWS Direct Connect via San Jose (UC Davis - DC-L2-UCDV1-SNVL2-10G-6695)
CalREN High Performance Research via Sunnyvale (UC Davis - HPR-L3-UCDV1-SNVL2-10G-1115, UC Davis - DC-L2-UCDV1-SNVL2-100G-7364)
UCANR Layer 2 Service (UC Davis - DC-L2VPN-UCDV1-SACR2-10G-21009)
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 22, 2023 - 23:24 PDT
CENIC NOC-700021 Bay Area Maintenance.
CENIC engineers will upgrade software on an aggregate router at Sunnyvale. The expected duration of impact will be approximately 4 hours, but the entire window is reserved. All work is expected to be completed during the first night. However, the second night is reserved in case it is needed to complete all upgrade activities.
Impact:
Loss of AWS Direct Connect path redundancy and CalREN High Performance Research path redundancy during the scheduled maintenance window.
UCANR HQ Davis will experience a loss of layer 2 connectivity to the Davis Campus Data Center during the scheduled maintenance window.
Affected:
AWS Direct Connect via San Jose (UC Davis - DC-L2-UCDV1-SNVL2-10G-6695)
CalREN High Performance Research via Sunnyvale (UC Davis - HPR-L3-UCDV1-SNVL2-10G-1115, UC Davis - DC-L2-UCDV1-SNVL2-100G-7364)
UCANR Layer 2 Service (UC Davis - DC-L2VPN-UCDV1-SACR2-10G-21009)
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 22, 2023 - 23:24 PDT
Network Maintenance: [CENIC NOC-700021] Bay Area Maintenance - Night #2
Apr 12, 2023 00:00-06:00 PDT
Purpose:
CENIC NOC-700021 Bay Area Maintenance.
CENIC engineers will upgrade software on an aggregate router at Sunnyvale. The expected duration of impact will be approximately 4 hours, but the entire window is reserved. All work is expected to be completed during the first night. However, the second night is reserved in case it is needed to complete all upgrade activities.
Impact:
Loss of AWS Direct Connect path redundancy and CalREN High Performance Research path redundancy during the scheduled maintenance window.
UCANR HQ Davis will experience a loss of layer 2 connectivity to the Davis Campus Data Center during the scheduled maintenance window.
Affected:
AWS Direct Connect via San Jose (UC Davis - DC-L2-UCDV1-SNVL2-10G-6695)
CalREN High Performance Research via Sunnyvale (UC Davis - HPR-L3-UCDV1-SNVL2-10G-1115, UC Davis - DC-L2-UCDV1-SNVL2-100G-7364)
UCANR Layer 2 Service (UC Davis - DC-L2VPN-UCDV1-SACR2-10G-21009)
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 22, 2023 - 23:26 PDT
CENIC NOC-700021 Bay Area Maintenance.
CENIC engineers will upgrade software on an aggregate router at Sunnyvale. The expected duration of impact will be approximately 4 hours, but the entire window is reserved. All work is expected to be completed during the first night. However, the second night is reserved in case it is needed to complete all upgrade activities.
Impact:
Loss of AWS Direct Connect path redundancy and CalREN High Performance Research path redundancy during the scheduled maintenance window.
UCANR HQ Davis will experience a loss of layer 2 connectivity to the Davis Campus Data Center during the scheduled maintenance window.
Affected:
AWS Direct Connect via San Jose (UC Davis - DC-L2-UCDV1-SNVL2-10G-6695)
CalREN High Performance Research via Sunnyvale (UC Davis - HPR-L3-UCDV1-SNVL2-10G-1115, UC Davis - DC-L2-UCDV1-SNVL2-100G-7364)
UCANR Layer 2 Service (UC Davis - DC-L2VPN-UCDV1-SACR2-10G-21009)
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 22, 2023 - 23:26 PDT
Network Maintenance: Davis Campus Network
Apr 17, 2023 02:00-06:00 PDT
Purpose:
CHG0046874 - Update software on the Davis Campus Border Firewalls.
Impact:
Traffic will be routed via alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. Existing sessions may reset when network traffic is diverted to the alternate routing path, and a second time when network traffic is returned to the normal path.
Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 09, 2023 - 15:06 PST
CHG0046874 - Update software on the Davis Campus Border Firewalls.
Impact:
Traffic will be routed via alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. Existing sessions may reset when network traffic is diverted to the alternate routing path, and a second time when network traffic is returned to the normal path.
Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 09, 2023 - 15:06 PST
Network Maintenance: Davis Campus Network
May 1, 2023 04:00-06:00 PDT
Purpose:
CHG0046958 - Implement change to the primary traffic management appliance for the Davis Campus network.
Impact:
Traffic will be routed via alternate paths when the configuration update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. If an issue is discovered during implementation, an outage no more than 20 minutes may be experienced while troubleshooting and/or configuration rollback is performed.
Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 16, 2023 - 08:56 PDT
CHG0046958 - Implement change to the primary traffic management appliance for the Davis Campus network.
Impact:
Traffic will be routed via alternate paths when the configuration update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. If an issue is discovered during implementation, an outage no more than 20 minutes may be experienced while troubleshooting and/or configuration rollback is performed.
Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 16, 2023 - 08:56 PDT
Network Maintenance: AWS Direct Connect
May 8, 2023 02:00-06:00 PDT
Purpose:
CHG0046961 - Update software on the router supporting AWS Direct Connect (San Jose).
Impact:
Traffic will be routed via alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths.
Affected:
172.29.0.0/16
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 17, 2023 - 08:09 PDT
CHG0046961 - Update software on the router supporting AWS Direct Connect (San Jose).
Impact:
Traffic will be routed via alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths.
Affected:
172.29.0.0/16
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 17, 2023 - 08:09 PDT
Network Maintenance: Davis Campus Network
May 15, 2023 04:00-06:00 PDT
Purpose:
CHG0046959 - Implement change to the secondary traffic management appliance for the Davis Campus network.
Impact:
Traffic will be routed via alternate paths when the configuration update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. If an issue is discovered during implementation, an outage no more than 20 minutes may be experienced while troubleshooting and/or configuration rollback is performed.
Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 16, 2023 - 08:58 PDT
CHG0046959 - Implement change to the secondary traffic management appliance for the Davis Campus network.
Impact:
Traffic will be routed via alternate paths when the configuration update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. If an issue is discovered during implementation, an outage no more than 20 minutes may be experienced while troubleshooting and/or configuration rollback is performed.
Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 16, 2023 - 08:58 PDT
Network Maintenance: AWS Direct Connect
May 22, 2023 02:00-06:00 PDT
Purpose:
CHG0046962 - Update software on the router supporting AWS Direct Connect (Los Angeles).
Impact:
Traffic will be routed via alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths.
Affected:
172.29.0.0/16
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 17, 2023 - 08:10 PDT
CHG0046962 - Update software on the router supporting AWS Direct Connect (Los Angeles).
Impact:
Traffic will be routed via alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths.
Affected:
172.29.0.0/16
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Mar 17, 2023 - 08:10 PDT