All Systems Operational
Adobe ? Operational
AggieBudget ? Operational
AggieBuy ? Operational
AggieCloud: Account Management ? Operational
AggieCloud AWS ? Operational
AggieCloud Azure ? Operational
AggieDash Operational
AggieFeed ? Operational
AggieService ? Operational
AggieExpense Operational
AggieVideo ? Operational
APHID ? Operational
ASIS ? Operational
ATR portal ? Operational
Banner ? Operational
Box ? Operational
Cable TV Operational
Canvas ? Operational
CAS ? Operational
Computing Accounts ? Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail ? Operational
DHCP ? Operational
DNS ? Operational
DocuSign ? Operational
Duo Multifactor Authentication Operational
Email Lists ? Operational
Email Routing ? Operational
Faculty Sites Services ? Operational
Final Grading System (FGS) direct web access ? Operational
GS Commencement ? Operational
GS eDocs ? Operational
GS GradHub ? Operational
GS GradTrack$ ? Operational
GS LAMB ? Operational
GS PRM ? Operational
GS SPA ? Operational
GS ProgramsManager ? Operational
GS Stats ? Operational
FISDS ? Operational
IAM ? Operational
IT Catalog ? Operational
Kerberos ? Operational
KFS ? Operational
LDAP ? Operational
Lecture Capture ? Operational
MyAwards ? Operational
MyInfoVault ? Operational
myUCDavis ? Operational
Network ? Operational
Network Time ? Operational
OASIS ? Operational
Privileged Account Management ? Operational
Pinnacle Operational
Qualtrics ? Operational
Radio Service (800MHz) Operational
SAN & DCFS ? Operational
SRCE ? Operational
ServiceNow ? Operational
Shibboleth ? Operational
SiteFarm Operational
Software Website ? Operational
Television Service Operational
TRS ? Operational
uConnect Active Directory ? Operational
uConnect ADFS ? Operational
uConnect Exchange On-prem ? Operational
uConnect Office 365 ? Operational
UC Davis Home Site ? Operational
UCD Mobile ? Operational
Virtualization ? Operational
Voicemail Operational
Voice Telephone System ? Operational
VPN ? Operational
Web Hosting ? Operational
Wireless ? Operational
Zoom ? Operational
Photo Rosters ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance: IAM Database Dec 3, 2023 06:00-10:00 PST
Purpose:
Migrate IAM Production Database to New Servers (2023)

Impact:
IET is upgrading the hardware hosting the IAM databases, which will require downtime. The IAM components that will be unavailable during the maintenance include: IET-WS (Webservices/API, Accounts Tool), Clover ETL graphs, Mothra Data Feeds, MatchMetrix and TAF

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Nov 28, 2023 - 14:42 PST
Network Maintenance: Davis Campus Network Dec 4, 2023 02:00-06:00 PST
Purpose:
CHG0049791
Update software on the Davis Campus Border Firewalls.

Impact:
Traffic will be routed via alternate paths when the software update is performed.
Clients may experience a brief period of intermittent network connectivity when switching between normal and alternate paths.
Existing sessions may reset when network traffic is diverted to the alternate routing path, and a second time when network traffic is returned to the normal path.

Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Nov 22, 2023 - 16:19 PST
Network Maintenance: M - Zone Pre-Approved Electrical Utility Shutdown Notification Dec 4, 2023 09:00-15:30 PST
BUILDINGS:
AH HOP BARN
BOOSTER TANK & PUMP #2
COLLEGE OF AG BOOSTER PUMP STATION
EQUES C BARN
EQUES C TRLR
HEADEND B1
RUSSELL RANCH TRACTOR BARN
SWINE FACILITY


VLANs:
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
BOOKSTORE-1-FW
DEAN-AG-7-FW
HVAC-2-FW
LAWR-3
MU-GENERAL-1
PLANT-SCIENCES-4-FW
POWER-1-NR
VH-ADMIN-1-FW
VH-ADMIN-2-FW
WATER-1-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Nov 22, 2023 - 16:15 PST
Planned Maintenance: DNS Dec 6, 2023 18:00-20:00 PST
Purpose:
Remove deprecated records

Impact:
Risk is low and no impact expected.

Affected:
128.120.0.0/16

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Nov 15, 2023 - 07:57 PST
Vendor Network Maintenance: CENIC Bay Area Maintenance Dec 7, 2023 00:00-06:00 PST
Purpose:
CENIC engineers working with remote hands will migrate the backbone and associate circuits to new network equipment. The entire maintenance window will be reserved for this purpose.

Impact:
Loss of CalREN Digital California (DC) path redundancy during the scheduled maintenance window.

Affected:
CalREN Digital California via Emeryville (UC Davis - DC-L3-UCDV1-EMVL1-20G-8000)


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Nov 17, 2023 - 12:56 PST
Past Incidents
Nov 28, 2023

No incidents reported today.

Nov 27, 2023
Network Maintenance: Update ACL Towards Datacenter Firewalls
Completed - The scheduled maintenance has been completed.
Nov 27, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 17:01 PST
Scheduled - Purpose:
CHG0049840
Update ACL towards Datacenter firewalls to allow additional traffic from the Datacenters to additional private IP addresses.

Impact:
This should have no impact to existing traffic. This will allow networks behind the Datacenter firewalls to communicate with more private IP networks on campus.

Affected:
Subnets behind the Campus Datacenter Firewall Subnets behind the Quest Datacenter Firewall
UCDNet3/UCDNet4 VoIP Traffic

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 22, 16:24 PST
Network Maintenance: Davis Campus Network
Completed - The scheduled maintenance has been completed.
Nov 27, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 04:00 PST
Scheduled - Purpose:
Disable traffic management interfaces for old TDI appliances.

Impact:
Traffic will be routed via alternate paths when the configuration change is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. If an issue is discovered during implementation, an outage of no more than 20 minutes may be experienced while troubleshooting and/or configuration rollback is performed.

Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 14, 08:11 PST
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023
CAS Degradation
Resolved - This incident has been resolved.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 22, 08:34 PST
Monitoring - Admins have identified and resolved a CAS degradation. CAS is currently operating normally and admins will continue to monitor.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 17, 14:00 PST
Nov 21, 2023
Planned Maintenance: Electrical Utility Shutdown - FPS Trinchero Building / Q098
Completed - The scheduled maintenance has been completed.
Nov 21, 11:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 07:00 PST
Scheduled - Purpose:
To install new breaker for the Greenhouse

Requested by:
Hugo Puebla, BMS Electrical Maintenance
Cell 530-574-5788, Reference Task ID # 2491387

Impact:
Electrical - This shutdown will affect all electrical to the building

Affected Buildings:
FPS Trinchero Building

Affected VLANs:
DEAN-AG-2-FW
DEAN-AG-9-FW
FPMS-1-DMZ
FPMS-1-FW
HVAC-2-FW
O&M:UTILITIES-1
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 16, 12:01 PST
Nov 20, 2023
Planned Maintenance: Aggieservice
Completed - The scheduled maintenance has been completed.
Nov 20, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 17:00 PST
Scheduled - Purpose: Update Aggieservice Chart Of Accounts Case Validation Rules

Impact: No anticipated downtime for Aggieservice.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 17, 17:13 PST
Netapp Storage Array Degradation
Resolved - This incident has been resolved.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 20, 09:08 PST
Monitoring - Admins have resolved an issue with the netapp storage array that impacted several services.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 17, 11:36 PST
Network Maintenance: Davis Campus Network
Completed - The scheduled maintenance has been completed.
Nov 20, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 04:03 PST
Scheduled - Purpose:
Enable traffic management interfaces for new TDI appliances.

Impact:
Traffic will be routed via alternate paths when the configuration change is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. If an issue is discovered during implementation, an outage of no more than 20 minutes may be experienced while troubleshooting and/or configuration rollback is performed.

Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 14, 08:12 PST
Nov 19, 2023

No incidents reported.

Nov 18, 2023
Planned Maintenance: SiteFarm
Completed - The scheduled maintenance has been completed.
Nov 18, 14:02 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 20:00 PST
Scheduled - Purpose:
Upgrade SiteFarm

Impact:
No downtime is expected.

Affected:
All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 15, 20:34 PST
Planned Maintenance: Banner
Completed - The scheduled maintenance has been completed.
Nov 18, 10:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 07:30 PST
Scheduled - Purpose:
During the Banner recurring maintenance window install planned Banner upgrades.

Impact:
All services dependent on our Banner ‘production’ server will not be available.

Affected:
- Banner prod database (SIS)
- Banner Pages (Forms)
- Banner SISWeb
- MyUCD
- Applications relying on direct access to Banner (SIS)

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 17, 14:53 PST
Nov 17, 2023
Degradation: ADFS Authentication
Resolved - This incident has been resolved.
Nov 17, 12:01 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 07:52 PST
Investigating - ADFS authentication is currently experiencing a degradation. Staff are investigating the issue.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 16, 06:45 PST
Network Maintenance: Add a new vpc route using the AWS DirectConnect/Transit Gateway
Completed - The scheduled maintenance has been completed.
Nov 17, 10:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 08:30 PST
Scheduled - Purpose:
Add a new vpc route using the AWS DirectConnect/Transit Gateway

Impact:
No impact is expected for the current AWSDX/TGW VPCs

Affected VLANs:
GSM-1-AWS
GSM-2-AWS
PRIM-RES-CTR-1-AWS
GSM-3-AWS
GSM-4-AWS
GSM-5-AWS
PRIM-RES-CTR-2-AWS
PRIM-RES-CTR-3-AWS
ADMIN-IT-1-AWS
ADMIN-IT-2-AWS
GRAD-STUDIES-1-AWS
GRAD-STUDIES-2-AWS
DC&CLIENT-SVC-147-AWS
DC&CLIENT-SVC-149-AWS
vmc-dc
INFORMATICS-1-AWS
DC&CLIENT-SVC-153-AWS
RISK-SAFETY-SLTNS-2-AWS
CPE-2-AWS
LS-1-AWS
ESA-1-AWS
LS-2-AWS
DBA-1-AWS
SOC-1-AWS
GSM-7-AWS
SOC-1-AWS
VETGENETICS-5-AWS
ADMIN-IT-BIA-1-AWS
ADMIN-IT-BIA-2-AWS
COE-ITSS-15-AWS
ADMIN-IT-6-AWS
DBA-2-AWS
INFRASVCS-1-AWS
UCDHS-1-AWS
SOC-2-AWS
OCP-1-AWS
ASUCD-6-AWS
SUNAPSIS-1-AWS
OCP-2-AWS

Affected Subnets:
172.29.0.0/16

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 15, 14:07 PST
Network Maintenance: Davis Campus Wireless and ResNet
Completed - The scheduled maintenance has been completed.
Nov 17, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 03:00 PST
Scheduled - Purpose:
Migrate BGP summary route advertisement 168.150.0.0/17 from UCDNet3 to UCDNet4. Withdraw BGP advertisements from UCDNet3 ADF5-1 & ADF5-2.

Impact:
Wireless and ResNet clients will experience a brief interruption in service while route advertisement changes are implemented. If an issue is discovered during implementation, an outage of no more than 20 minutes may be experienced while troubleshooting and/or configuration rollback is performed.

Affected:
128.120.5.0/24
128.120.12.0/24
168.150.0.0/17
172.16.0.0/16
172.17.0.0/16
172.18.0.0/16

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 14, 08:14 PST
Nov 16, 2023
Planned Maintenance: VoIP Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 18:01 PST
Scheduled - Maintenance: On Thursday 11/16/23 from 6:00 PM – 12:00 AM (11/17) we will be performing network maintenance for VoIP. We will be modifying the VoIP configuration so that it can support dynamic call routing to/from Zoom Phone. This maintenance continues to build the foundation for new phone services provided by the Aggie Phone Project.



Client Impact: We have planned this change to avoid end user impact. We do not expect any services to be disrupted. However, there is always a chance that call routing may be briefly disrupted during the maintenance window. If there is a disruption, phone calls placed from/to campus numbers may briefly encounter a “Service Unavailable” message. The message heard by the client depends on the carrier but could be a recording or a fast busy signal. Please report any disruption in phone service to IT Express.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 14, 19:38 PST
Planned Maintenance: ServiceNow
Completed - The scheduled maintenance has been completed.
Nov 16, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 18:01 PST
Scheduled - Purpose:
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. The release notes are located here:
https://kb.ucdavis.edu/?id=10045

Impact:
No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 14, 15:13 PST
Planned Maintenance: Campus Home Site
Completed - The scheduled maintenance has been completed.
Nov 16, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 07:30 PST
Scheduled - Purpose:
Minor code updates

Impact:
No downtime is expected

Affected:
Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 13, 13:13 PST
Nov 15, 2023
Planned Maintenance: Data Center's VMware vCenter Server vmc.ucdavis.edu
Completed - The scheduled maintenance has been completed.
Nov 15, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 17:00 PST
Scheduled - Purpose:
Routine patching of service.

Impact:
Intermittent service availability.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 13, 10:54 PST
Planned Maintenance: Electrical Utility Shutdown - Edwards Family Athletics Center / G183
Completed - The scheduled maintenance has been completed.
Nov 15, 06:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 06:00 PST
Scheduled - Purpose:
To take an oil sample from transformer.

Impact:
Electrical - This shutdown will affect all electrical to the building.

Requested by:
Brian Laird, Utilities High Voltage
Cell 530-601-8048, Reference Task ID # 1814992

Affected Buildings:
EDWARDS FAMILY ATHLCS CTR

Affected VLANs:
GEN-ACAD-1
GEN-ACAD-2-FW
HVAC-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-5-FW
POWER-1-NR
SET-TOP-BOX-1
WATER-1-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Nov 9, 13:50 PST
Nov 14, 2023

No incidents reported.

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