Yonder Shared Drives Outage
Investigating - Staff are investigating reports of intermittent connectivity to common shared drives hosted on DCFS yonder.ucdavis.edu.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 20, 2026 - 09:48 PDT
Adobe Operational
AggieCloud: Account Management Operational
AggieCloud AWS Operational
AggieCloud Azure Operational
AggieDash Operational
AggieFeed Operational
AggieService Operational
AggieExpense Operational
AggieVideo Operational
APHID Operational
ASIS Operational
ATR portal Operational
Banner Operational
Box Operational
Cable TV Operational
Canvas Operational
CAS Operational
Computing Accounts Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail Operational
DHCP Operational
DNS Operational
DocuSign Operational
Duo Multifactor Authentication Operational
Email Lists Operational
Email Routing Operational
Faculty Sites Services Operational
Final Grading System (FGS) direct web access Operational
GS Commencement Operational
GS eDocs Operational
GS GradHub Operational
GS GradTrack$ Operational
GS LAMB Operational
GS PRM Operational
GS SPA Operational
GS ProgramsManager Operational
GS Stats Operational
FISDS Operational
IAM Operational
IT Catalog Operational
Kerberos Operational
KFS Operational
LDAP Operational
Lecture Capture Operational
MathWorks Operational
MyAwards Operational
MyInfoVault Operational
myUCDavis Operational
Network Operational
Network Time Operational
OASIS Operational
Privileged Account Management Operational
Pinnacle Operational
Qualtrics Operational
Radio Service (800MHz) Operational
Rocky Operational
SAN & DCFS Partial Outage
ServiceNow Operational
Shibboleth Operational
SiteFarm Operational
Software Website Operational
Television Service Operational
TRS Operational
uConnect Active Directory Operational
uConnect ADFS Operational
uConnect Exchange On-prem Operational
uConnect Office 365 Operational
UC Davis Home Site Operational
UCD Mobile Operational
Virtualization Operational
Voicemail Operational
Voice Telephone System Operational
VPN Operational
Web Hosting Operational
Wireless Operational
Zoom Operational
Photo Rosters Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance: Graduate Studies Servers Apr 23, 2026 19:00-20:00 PDT

Purpose:
System Administrators will perform routine maintenance on Graduate Studies servers

Impact:
GS eDocs, GS GradHub, GS GradTrack$, GS PRM, GS SPA, GS ProgramsManager, GS Stats

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 19, 2026 - 18:55 PDT

Planned Maintenance: ServiceNow Apr 27, 2026 18:00-22:00 PDT

Release Notes:
https://kb.ucdavis.edu/?id=11975

Purpose:
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform.

Impact:
No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Apr 21, 2026 - 15:25 PDT
Apr 23, 2026

No incidents reported today.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026
Planned Maintenance: AggieService
Completed - The scheduled maintenance has been completed.
Apr 20, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 17:00 PDT
Scheduled - Purpose:

Deploying AK-424 : Case - Create Pay Periods on Approved Leaves flow to evaluate Salary Type in addition to Leave Start Date and Expected Return Date.

Impact:

No downtime expected

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 17, 11:25 PDT
Apr 19, 2026
Planned Maintenance: Campus Home Site
Completed - The scheduled maintenance has been completed.
Apr 19, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 08:00 PDT
Scheduled - Purpose:

Minor code updates

Impact:

No downtime is expected.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 09:32 PDT
Apr 18, 2026

No incidents reported.

Apr 17, 2026
Planned Maintenance: SiteFarm
Completed - The scheduled maintenance has been completed.
Apr 17, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 20:00 PDT
Scheduled - Purpose:

Upgrade SiteFarm

Impact:

No downtime is expected.

Affected:

All web sites hosted on Acquia Site Factory


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 15, 13:36 PDT
Apr 16, 2026
Planned Maintenance: AggieFeed
Completed - The scheduled maintenance has been completed.
Apr 16, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:00 PDT
Scheduled - Purpose:
Release AggieFeed v3.9.0

Impact:
Expect the service to be offline for part of the maintenance window.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 13, 11:50 PDT
Phone Degradation - Outbound international calls failing
Resolved - This incident has been resolved as of yesterday evening. Outbound international calling has been restored on campus phone systems (Cisco, Zoom Phone, and SL100).

If you continue to experience issues, please contact the IT Express Service Desk (ithelp@ucdavis.edu, 530.754.HELP).
Apr 16, 06:25 PDT
Investigating - Outbound international phone calls are failing on campus phone systems (Cisco, Zoom Phone, and SL100). Inbound international calls are unaffected. Staff are investigating the issue.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 15, 16:34 PDT
Apr 15, 2026
Unplanned PG&E electrical Outage
Resolved - This incident has been resolved.
Apr 15, 10:01 PDT
Investigating - Purpose:
Unplanned PG&E electrical outage, no current ETA from PG&E for resolution.

Impact / Affected Services:
All Electrical in locations listed below.

Extended loss of electricity will result in loss of network to:

BUILDINGS:
CUARTO CMNS
PG COMMUNITY
PG MAGNOLIA
PG MANZANITA
PG SPRUCE
SHASTA HALL
TAHOE HALL
YOSEMITE HALL


VLANs:
HOUSING-1-FW
HOUSING-10-FW
HOUSING-11-NR
HOUSING-12-FW
HOUSING-2-FW
HOUSING-3-FW
HOUSING-4-NR
HOUSING-6-NR
HOUSING-7-FW
HOUSING-8-FW
HOUSING-9-NR
IT-CRETV-3-FW
POWER-1-NR
PRIMERO-ADMIN-1
SET-TOP-BOX-1
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 14:54 PDT
Apr 14, 2026
Apr 13, 2026

No incidents reported.

Apr 12, 2026
Planned Maintenance: Campus Home Site
Completed - The scheduled maintenance has been completed.
Apr 12, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 08:00 PDT
Scheduled - Purpose:
Minor code updates

Impact:
No downtime is expected.

Affected:
Campus Home Site at www.ucdavis.edu


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 3, 18:26 PDT
Apr 11, 2026

No incidents reported.

Apr 10, 2026
Planned Maintenance: Deploy Banner Admin page, ZFTSNAP
Completed - The scheduled maintenance has been completed.
Apr 10, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 17:30 PDT
Scheduled - Purpose:

The following banner page(s) will be installed:
ZFTSNAP

Impact:

Banner Pages will be unavailable.

Affected:

- Banner Admin Pages
Apr 9, 09:46 PDT
Apr 9, 2026
Planned Maintenance: AggieService
Completed - The scheduled maintenance has been completed.
Apr 9, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 17:00 PDT
Scheduled - Purpose :

Bug Fixes & Enhancement Updates Student Recruitment Process stream.


Impact :

No anticipated downtime for AggieService.



----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 7, 09:45 PDT
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