Purpose: Type of Utility Service to be shut down: This SOR is a continuation of the Voorhies Hall exhibit 33 for the AB94 electrical panel replacement project. The purpose of this extension is to provide installation crews additional time for panel replacements and potential unknowns with the high percentage of enclosure replacements on this building. There will be varying electrical outages. This shutdown will also affect University House & Annex and the A street gate.
Purpose: Perform annual network switch and router reboot and upgrade to the vendor recommended software code to ensure optimal network performance.
Impact: Brief outage of network services while network devices are being rebooted.
Locations Affected: BUILDINGS: ART ANNEX ART STUDIO BHRL ALM&VIS CFA ADMIN CFA MONDAVI CONF CNTR EARTH PHYS EH EH TRAILER EH TRAILER 3 FAC MECH GALLAGHER GATEWAY PARKING STRUC HUTCHISON GATE EAST JESS S JACKSON WINERY KING LIB MARIA MANETTI SHREM ART MRAK MUSIC MUSIC ANNEX NELSON HALL OLSON RMI BWF RMI NORTH RMI SENSORY RMI SOUTH SHREM SPROUL TB 174 URBAN FRSTRY WRIGHT HALL
Purpose: The following Banner modules will be installed:
Admin Common 9.3.43.2.1 ARSYS 8.21 / 9.3.34.0.2 Financial Aid 8.57.2 / 9.3.58.1.1 General 8.28 / 8.28.1 / 8.28.2 / 9.3.39.0.3 Student 8.39 / 9.3.42.0.7 Banner Access Management 9.3.35.2.1 App Nav 3.23.2 9x Database Upgrade 9.43.2 General Self Service 9.26.2 Banner Integration API 9.42.2 Banner Student API 9.42.2 Banner Admin Business Process API 9.3.43.2.1 Event Publisher 9.22.2 Event Publisher DB 9.9
Impact: Banner PROD database (SIS) will be unavailable.
Affected:
- Applications relying on direct access to Banner (SIS) - Banner Admin Pages - Banner Student Self-Service - MyUCD
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357) Posted on
Aug 24, 2026 - 13:58 PDT
Purpose: ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. We are currently working on the release notes, and you will see updates to them as we get closer to the release date. You can find the release notes here: https://kb.ucdavis.edu/?id=13630
Impact: No downtime is expected.
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357) Posted on
Aug 24, 2026 - 12:37 PDT
Resolved -
All UCPath reporting issues have been resolved, and reports are now returning expected results. Thank you for your patience.
Aug 27, 15:06 PDT
Update -
UCPath Cognos reports are currently returning unexpected results. The Cognos team is actively investigating the issue and will provide updates as more information becomes available. Thank you for your patience while we work to resolve the issue.
Aug 27, 13:16 PDT
Investigating -
We are currently experiencing issues when running Cognos reports. The Cognos team is actively investigating. Thank you for your patience while we work to resolve the issue.
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
Aug 27, 09:17 PDT
Completed -
The scheduled maintenance has been completed.
Aug 26, 20:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 18:30 PDT
Scheduled -
Purpose: Certificate Update for 1 Session Border Controller
Impact: Webex soft client calls may be disconnected during the maintenance window but can be re-established immediately. No other phone call impact is expected.
Affected Services: Voice Telephone System
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
Aug 26, 11:37 PDT
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
Aug 25, 15:32 PDT
Monitoring -
Admins have applied a fix and services have been restored. Staff will continue to monitor.
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
Aug 24, 15:17 PDT
Investigating -
The ADFS SSO service is currently unavailable, preventing users from logging into services such as Office 365, Zoom, Ivanti VPN's and other ADFS/Entra integrated services. The team is currently investigating.
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
Aug 24, 14:37 PDT
Resolved -
The AggieService team has resolved the underlying issue and the service is now functioning normally
Aug 14, 07:21 PDT
Monitoring -
The AggieService team has resolved the issue. AggieService users should now be able to login as they normally would (without getting a request to create passkeys for Salesforce access). We will continue to monitor for any additional issues.
Aug 12, 16:24 PDT
Update -
AggieService team has outlined a workaround and has communicated out via email to stakeholders while it continues to investigate. If you need access to AggieService now, please reference these instructions or contact the SSO Service Desk.
Aug 12, 13:22 PDT
Investigating -
We're seeing issues with Salesforce requesting passkeys and impacting users' ability to access AggieService. We are actively working on it and will update as we make progress.
---------------------------- IT Express Service Desk ithelp@ucdavis.edu 530.754.HELP (4357)
Aug 12, 09:54 PDT