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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Maintenance: Phone System Maintenance Oct 22, 2026 18:30-23:59 PDT
Purpose:
Update certificate for AT&T circuit session border controllers
Impact:
There is no expected impact. Each of the three session border controllers will be updated one at a time and only when there are no active calls.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Oct 09, 2026 - 16:18 PDT
Update certificate for AT&T circuit session border controllers
Impact:
There is no expected impact. Each of the three session border controllers will be updated one at a time and only when there are no active calls.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Oct 09, 2026 - 16:18 PDT
Planned Maintenance: Graduate Studies Oct 22, 2026 19:00-22:00 PDT
Purpose:
System Administrators will perform routine maintenance on Graduate Studies servers.
Impact / Affected Services:
GS eDocs, GS GradHub, GS GradTrack$, GS PRM, GS SPA, GS ProgramsManager, GS Stats.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Oct 16, 2026 - 18:34 PDT
System Administrators will perform routine maintenance on Graduate Studies servers.
Impact / Affected Services:
GS eDocs, GS GradHub, GS GradTrack$, GS PRM, GS SPA, GS ProgramsManager, GS Stats.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Oct 16, 2026 - 18:34 PDT
Planned Maintenance: AggieService Oct 26, 2026 17:00-18:00 PDT
Purpose:
Deploying AK-528: Add the "Other" picklist value to the Closed Reason field for Health Leaves Case record types.
Deploying AK-222: Implement Salesforce Leaves Console updates for Leaves - Block and Leaves - Intermittent, including console utilities, Case banner fields, App Launcher ordering, Case creation descriptions, and Case header actions.
Deploying AK-351: Set default field values for Cases created through Email-to-Case using ecotime@health.ucdavis.edu.
Deploying AK-764: Set default field values for Cases created through Email-to-Case using healthloa@ucdavis.edu.
Impact:
No downtime expected
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Oct 21, 2026 - 16:49 PDT
Deploying AK-528: Add the "Other" picklist value to the Closed Reason field for Health Leaves Case record types.
Deploying AK-222: Implement Salesforce Leaves Console updates for Leaves - Block and Leaves - Intermittent, including console utilities, Case banner fields, App Launcher ordering, Case creation descriptions, and Case header actions.
Deploying AK-351: Set default field values for Cases created through Email-to-Case using ecotime@health.ucdavis.edu.
Deploying AK-764: Set default field values for Cases created through Email-to-Case using healthloa@ucdavis.edu.
Impact:
No downtime expected
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Oct 21, 2026 - 16:49 PDT
Planned Maintenance: ServiceNow Oct 26, 2026 18:00-22:00 PDT
Purpose:
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform.
We are currently working on the release notes, and you will see updates to them as we get closer to the release date. You can find the release notes here:
https://kb.ucdavis.edu/?id=13784
Impact:
No downtime is expected.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Oct 21, 2026 - 11:57 PDT
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform.
We are currently working on the release notes, and you will see updates to them as we get closer to the release date. You can find the release notes here:
https://kb.ucdavis.edu/?id=13784
Impact:
No downtime is expected.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Oct 21, 2026 - 11:57 PDT
Network Maintenance: AT&T Phone System Weekend Maintenance Oct 30, 2026 18:30 - Nov 1, 2026 23:59 PST
Purpose:
Change the "Home" circuit for UC Davis Phone numbers.
Impact:
There is no expected impact as call routing will not be changed. The carrier will be adjusting phone number affiliation from a legacy circuit to a new circuit so that we can shut down the old circuit.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Oct 09, 2026 - 16:16 PDT
Change the "Home" circuit for UC Davis Phone numbers.
Impact:
There is no expected impact as call routing will not be changed. The carrier will be adjusting phone number affiliation from a legacy circuit to a new circuit so that we can shut down the old circuit.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Oct 09, 2026 - 16:16 PDT