Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Update
Information and Educational Technology (IET) is investigating reports that Kaltura Media Gallery, the tool hosting video materials in Canvas, is intermittently unavailable. Starting approximately Sunday, May 11, 2025, students and faculty may not be able to consistently access video materials in Canvas and may receive an “application error message.” Aggie Video, also powered by Kaltura, is not impacted.
This is a vendor-driven outage not limited to UC Davis. Updates will be posted as they become available.
Lecture Capture videos are still being recorded and will be available when the Media Gallery issue is resolved.
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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
This is a vendor-driven outage not limited to UC Davis. Updates will be posted as they become available.
Lecture Capture videos are still being recorded and will be available when the Media Gallery issue is resolved.
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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Investigating
The Media Gallery/Kaltura LTI is currently experiencing a degradation that started over the weekend.
Staff are investigating the issue.
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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Staff are investigating the issue.
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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
This incident affects: AggieVideo and Canvas.