uConnect Office 365 Licensing Degradation

Incident Report for UC Davis

Monitoring

Admins have reallocated available Microsoft licenses to address the removal of the desktop benefit from the free A1 license.
We will be working with campus stakeholders on a permanent solution.
In the meantime please report to IT Express if you are still encountering issues.

Posted Nov 05, 2025 - 15:32 PST

Identified

Microsoft has identified the issue, and the uConnect team is implementing a resolution for the issue

Posted Oct 31, 2025 - 12:03 PDT

Investigating

uConnect Office 365 is currently experiencing a degradation.

Some users are receiving an error when attempting to install or use the Microsoft Office 365 Desktop application. The web version of the applications remains available for use.

A support ticket with Microsoft has been opened to resolve the issue.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted Oct 27, 2025 - 14:41 PDT

This incident affects: uConnect Office 365.