uConnect Office 365 Licensing Degradation
Incident
Report for UC Davis
Resolved
Licensing reallocation has been completed for the enterprise. For any further licensing questions, issues, or concerns, please contact IT Express.
Monitoring
Admins have reallocated available Microsoft licenses to address the removal of the desktop benefit from the free A1 license.
We will be working with campus stakeholders on a permanent solution.
In the meantime please report to IT Express if you are still encountering issues.
We will be working with campus stakeholders on a permanent solution.
In the meantime please report to IT Express if you are still encountering issues.
Identified
Microsoft has identified the issue, and the uConnect team is implementing a resolution for the issue
Investigating
uConnect Office 365 is currently experiencing a degradation.
Some users are receiving an error when attempting to install or use the Microsoft Office 365 Desktop application. The web version of the applications remains available for use.
A support ticket with Microsoft has been opened to resolve the issue.
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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Some users are receiving an error when attempting to install or use the Microsoft Office 365 Desktop application. The web version of the applications remains available for use.
A support ticket with Microsoft has been opened to resolve the issue.
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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
This incident affected: uConnect Office 365.