Vendor Network Outage: UC Davis AWS Direct Connect

Incident Report for UC Davis

Resolved

Pacific Wave has announced that service has been restored.

Posted Feb 16, 2021 - 22:08 PST

Update

This outage also affects dependent services such as Software site and PrePurchasing

Posted Feb 16, 2021 - 09:37 PST

Investigating

Impact:
Pacific Wave circuit provider Cenic is reporting an outage between Sunnyville, CA and Seattle, WA. Further detail regarding the outage is forthcoming. The Pacific Wave NOC will continue to monitor the status and provide updates as they become available.

Affected:
AWS DX circuits
APIs that are dependent on AWS DX hosted services (e.g software.ucdavis.edu, PrePurchasing)

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted Feb 16, 2021 - 07:22 PST

This incident affected: Network and Software Website.