AggieService Degradation

Incident Report for UC Davis

Resolved

This incident has been resolved.
Posted Aug 13, 2025 - 13:26 PDT

Investigating

AggieService submitters are experiencing issues successfully submitting cases through the Community Portal (aggieservice.ucdavis.edu) due to an unidentified issue (possible redirect loop.) The Service Desk team is monitoring.


Impacts:

* Case submission
* Workflow interruptions

We are advising users to submit email-to-case via aggieservice@ucdavis.edu

The AggieService Development Team is aware of this situation.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted Aug 13, 2025 - 13:19 PDT
This incident affected: AggieService.
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Report an issue to IT Express at: ithelp@ucdavis.edu 530-754-HELP (4357)