Planned Maintenance: VoIP Maintenance
Scheduled Maintenance
Report for UC Davis
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Maintenance: On Thursday 11/16/23 from 6:00 PM – 12:00 AM (11/17) we will be performing network maintenance for VoIP. We will be modifying the VoIP configuration so that it can support dynamic call routing to/from Zoom Phone. This maintenance continues to build the foundation for new phone services provided by the Aggie Phone Project.
Client Impact: We have planned this change to avoid end user impact. We do not expect any services to be disrupted. However, there is always a chance that call routing may be briefly disrupted during the maintenance window. If there is a disruption, phone calls placed from/to campus numbers may briefly encounter a “Service Unavailable” message. The message heard by the client depends on the carrier but could be a recording or a fast busy signal. Please report any disruption in phone service to IT Express.
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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Client Impact: We have planned this change to avoid end user impact. We do not expect any services to be disrupted. However, there is always a chance that call routing may be briefly disrupted during the maintenance window. If there is a disruption, phone calls placed from/to campus numbers may briefly encounter a “Service Unavailable” message. The message heard by the client depends on the carrier but could be a recording or a fast busy signal. Please report any disruption in phone service to IT Express.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
This scheduled maintenance affected: Voice Telephone System.