Davismail Outage
Incident
Report for UC Davis
Resolved
All impacted clients of this outage have been notified.
Update
We are continuing to investigate this issue.
Investigating
Davismail is currently experiencing an outage.
A configuration error in email routing to DavisMail resulted in emails sent to students and staff on the service not being received. Administrators have corrected the configuration and as of 7:50am on 7/1/22 email is now delivering correctly. Administrators are looking into recovery emails sent during this outage.
Currently the mail routing issue has been fixed as of 8:00 AM Friday morning, however staff are investigating which senders and recipients were affected and which important messages might have been lost.
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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
A configuration error in email routing to DavisMail resulted in emails sent to students and staff on the service not being received. Administrators have corrected the configuration and as of 7:50am on 7/1/22 email is now delivering correctly. Administrators are looking into recovery emails sent during this outage.
Currently the mail routing issue has been fixed as of 8:00 AM Friday morning, however staff are investigating which senders and recipients were affected and which important messages might have been lost.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
This incident affected: DavisMail.