Eduroam Outage
Incident Report for UC Davis
Update
The network admins are aware of load related issues affecting authentication to the "eduroam" wireless network. We do not believe load levels will be significant enough to generate issues through the end of 2024. In partnership with the vendor, we will be implementing multiple contingencies to address this issue prior to the next academic quarter. We expect to have this resolved before the next academic quarter.

If you do experience issues with connecting to "eduroam", please continue to contact IT Express and provide your details to troubleshoot.
Posted Dec 16, 2024 - 13:39 PST
Update
The network admins have identified the following affected buildings and are working with the vendor for resolution.

As we continue to investigate this issue, we acknowledge that it's intermittent, making it challenging to replicate. Many users may not report the problem as connectivity often restores after a short period.

We need your support. If you are experiencing the problem please contact IT Express directly to report and troubleshoot your individual experience. Additionally, if you become aware of someone facing this issue, you are welcome to reach out to us on their behalf.

We will keep you updated as we work toward resolving the issue.

Current Affected Buildings:
ACADMC SURGE
ADMINISTRATIVE SRVCS EAST
ADMINISTRATIVE SVCS WEST
AG FIELD STA
AG STAD E
AG STAD N
AG STAD W
AGGIE SQ
AGGIE SURPLUS CUSTODIAL
AGRON FLB
AGRON SEED
AH HOP
AH HOP BARN
AH HORSE
AH SHOP
ALHAMBRA CANNERY
AQ WEED
AQ WEED LANX
AQ WEED MOD
ARC
ARS E
ARS J1
ARS M-4
ARS M1
ARS M2
ARS M3
ARS TR 1531
ARS V
ART
ART ANNEX
ART STUDIO
ASMDSN
ASTF 2
AUTO 1
BAINER
BATH HOUSE
BHRL ALM&VIS
BISHOP RANCH
BKSTR WAREHS
BLUE RIDGE OFFICE BLDG
BOWLEY HH
BULK MAIL ST
BWLY PLNT SC
CA RPTR TRLR
CALR 168
CELL BIO LAB
CENGAR
CENGAR TRLR
CENTRAL CAGE WASH FAC
CFA ADMIN
CFA MONDAVI
CHANCLR RES
CHEM
CHEM ANX
CHLOR DECHLR
CMPS DATACTR
CNPRC CHLA
CNPRC LHC1
CNPRC LHC2
COFFEE AT CALIFORNIA
CONF CNTR
CONTAIND RES
CONTROL GEAR HOUSE
COWELL
CRUESS
CTR COMP ANM
CTR IMN INFT DIS
DUTTON HALL
DV 1460 DREW
DV 1560 DREW
DV 1590 DREW
DV 255 COUST
DV 260 COUST
DV 267 COUST
DV 2900 SPAFFORD
DV 607 PENA DR
DW-2
E&PS SHOCKWAVE LAB
EDWD FAM ATHL CTR
EH
ELIZ MARY WOLF ELC
ENG 2 WND TNL
EQUES C BARN
EQUES C TRLR
EQUES CONF TRLR
EU2 WIND TUNNEL
EU3 EQUIPMENT
EVERSN
FAC ELEC ANX
FAC MECH
FAC RECVG
FAC SERVICES
FAC TES PLNT
FIELD8 POLE1
FIELD8 POLE10
FIELD8 POLE11
FIELD8 POLE2
FIELD8 POLE3
FIELD8 POLE4
FIELD8 POLE5
FIELD8 POLE6
FIELD8 POLE7
FIELD8 POLE8
FIELD8 POLE9
FILTER SH 1
FIRE & POLICE
FPMS
FPS GREENHOUSE 10
FPS TRINCHERO
GALLAGHER
GEOTEC MODEL
GHAUSI
GIEDT
GOURLEY
GREENHOUSE 721
GREENHOUSE 724
GREENHOUSE 726
GRTHCHMBR BD
HANGAR LOUNGE
HANGOF
HARING
HART
HD H 3
HD H R6
HICKEY GYM
HLTH WELL
HOAGLD
HOPKINS BUILDING
HOUSING ADMN
HSC RCVG
HUB HEIT LC
HUNT
HUTCH
HUTCHISON FIELD
ICA ANNEX TR
IET CR OFF
INSPECTION TRAILER
INTERNATIONAL COMPLEX
IT ENV CNTRL 10 UCDNET2
JUNGERMAN
KATHERINE ESAU SCI HALL
KERR
KHAIRA LECTURE HALL
KING
KLEIBR
LIB
MATERIAL MANAGEMENT OFF
MATH SCI
MED SCI 1B
MED SCI 1C
MEYER
MRAK
MU
MUSIC
MUSIC ANNEX
NELSON HALL
OLSON
ORCHARD HOUSE
PHY SCI LIB
PHYSICS
PLANT REPROD
PLNT ENV SCI
PRIM CTR ADM
PRITCHARD
PUTAH CRK LG
REC LODGE
RMI BWF
RMI NORTH
RMI SENSORY
RMI SOUTH
ROBBNS
ROESLR
RR BARN
RR TRLR
SAC ONE CAP MALL
SCHAAL OFFICES
SCHALM
SCRUBS CAFE
SDLS-16
SDLS-8
SILO
SNACK BAR
SOCSCI & HUMAN
SOE BUILD
SOUTH HALL
SPROCKET BUILDING
SPROUL
SSLS 6A LIFTSTATION
SSLS-11
STDT COM CTR
STORER
SURGE 2
SWINE FAC
TAPS
TB 119
TB 120
TB 123
TB 190
TB 206
TB 9
TEACH LEARN CMPLX
THE GROVE
TMP CLSRM
TR SH RS FC
UC CTR SAC
UC DAVIS COFFEE CENTER
UNITRANS MNT
UNIV HOUSE
URBAN FRSTRY
USDA SAWS BLDG 2
USDA SAWS RB
UW-3
VALLEY
VALLEY OAK
VET LG ANML FAC
VET MED 3A
VET MED 3B
VETMED3A MPT
VIRIDIAN 1
VIRIDIAN 3
VM OFC ANNEX
VM SSADMIN
VM TR 1529
VMEYER
VRHIES
W SAC 1400 ENTERPRISE DR
WALKER
WALNUT
WELLMN
WHNRC
WICKSN
WILLOW
WRIGHT
WYATT THEATRE
YOUNG
Posted Dec 12, 2024 - 13:37 PST
Update
As we continue to investigate this issue, we acknowledge that it's intermittent, making it challenging to replicate. Many users may not report the problem as connectivity often restores after a short period.

We need your support. If you are experiencing the problem please contact IT Express directly to report and troubleshoot your individual experience. Additionally, if you become aware of someone facing this issue, you are welcome to reach out to us on their behalf.

We will keep you updated as we work toward resolving the issue.

Current Affected Buildings:
ACADMC SURGE
ADMINISTRATIVE SRVCS EAST
ADMINISTRATIVE SVCS WEST
AG FIELD STA
AG STAD E
AG STAD N
AG STAD W
AGGIE SQ
AGGIE SURPLUS CUSTODIAL
AGRON FLB
AGRON SEED
AH HOP
AH HOP BARN
AH HORSE
AH SHOP
ALHAMBRA CANNERY
AQ WEED
AQ WEED LANX
AQ WEED MOD
ARC
ARS E
ARS J1
ARS M-4
ARS M1
ARS M2
ARS M3
ARS TR 1531
ARS V
ART
ART ANNEX
ART STUDIO
ASMDSN
ASTF 2
AUTO 1
BAINER
BATH HOUSE
BHRL ALM&VIS
BISHOP RANCH
BKSTR WAREHS
BLUE RIDGE OFFICE BLDG
BOWLEY HH
BULK MAIL ST
BWLY PLNT SC
CA RPTR TRLR
CALR 168
CELL BIO LAB
CENGAR
CENGAR TRLR
CENTRAL CAGE WASH FAC
CFA ADMIN
CFA MONDAVI
CHANCLR RES
CHEM
CHEM ANX
CHLOR DECHLR
CMPS DATACTR
CNPRC CHLA
CNPRC LHC1
CNPRC LHC2
COFFEE AT CALIFORNIA
CONF CNTR
CONTAIND RES
CONTROL GEAR HOUSE
COWELL
CRUESS
CTR COMP ANM
CTR IMN INFT DIS
DUTTON HALL
DV 1460 DREW
DV 1560 DREW
DV 1590 DREW
DV 255 COUST
DV 260 COUST
DV 267 COUST
DV 2900 SPAFFORD
DV 607 PENA DR
DW-2
E&PS SHOCKWAVE LAB
EDWD FAM ATHL CTR
EH
ELIZ MARY WOLF ELC
ENG 2 WND TNL
EQUES C BARN
EQUES C TRLR
EQUES CONF TRLR
EU2 WIND TUNNEL
EU3 EQUIPMENT
EVERSN
FAC ELEC ANX
FAC MECH
FAC RECVG
FAC SERVICES
FAC TES PLNT
FIELD8 POLE1
FIELD8 POLE10
FIELD8 POLE11
FIELD8 POLE2
FIELD8 POLE3
FIELD8 POLE4
FIELD8 POLE5
FIELD8 POLE6
FIELD8 POLE7
FIELD8 POLE8
FIELD8 POLE9
FILTER SH 1
FIRE & POLICE
FPMS
FPS GREENHOUSE 10
FPS TRINCHERO
GALLAGHER
GEOTEC MODEL
GHAUSI
GIEDT
GOURLEY
GREENHOUSE 721
GREENHOUSE 724
GREENHOUSE 726
GRTHCHMBR BD
HANGAR LOUNGE
HANGOF
HARING
HART
HD H 3
HD H R6
HICKEY GYM
HLTH WELL
HOAGLD
HOPKINS BUILDING
HOUSING ADMN
HSC RCVG
HUB HEIT LC
HUNT
HUTCH
HUTCHISON FIELD
ICA ANNEX TR
IET CR OFF
INSPECTION TRAILER
INTERNATIONAL COMPLEX
IT ENV CNTRL 10 UCDNET2
JUNGERMAN
KATHERINE ESAU SCI HALL
KERR
KHAIRA LECTURE HALL
KING
KLEIBR
LIB
MATERIAL MANAGEMENT OFF
MATH SCI
MED SCI 1B
MED SCI 1C
MEYER
MRAK
MU
MUSIC
MUSIC ANNEX
NELSON HALL
OLSON
ORCHARD HOUSE
PHY SCI LIB
PHYSICS
PLANT REPROD
PLNT ENV SCI
PRIM CTR ADM
PRITCHARD
PUTAH CRK LG
REC LODGE
RMI BWF
RMI NORTH
RMI SENSORY
RMI SOUTH
ROBBNS
ROESLR
RR BARN
RR TRLR
SAC ONE CAP MALL
SCHAAL OFFICES
SCHALM
SCRUBS CAFE
SDLS-16
SDLS-8
SILO
SNACK BAR
SOCSCI & HUMAN
SOE BUILD
SOUTH HALL
SPROCKET BUILDING
SPROUL
SSLS 6A LIFTSTATION
SSLS-11
STDT COM CTR
STORER
SURGE 2
SWINE FAC
TAPS
TB 119
TB 120
TB 123
TB 190
TB 206
TB 9
TEACH LEARN CMPLX
THE GROVE
TMP CLSRM
TR SH RS FC
UC CTR SAC
UC DAVIS COFFEE CENTER
UNITRANS MNT
UNIV HOUSE
URBAN FRSTRY
USDA SAWS BLDG 2
USDA SAWS RB
UW-3
VALLEY
VALLEY OAK
VET LG ANML FAC
VET MED 3A
VET MED 3B
VETMED3A MPT
VIRIDIAN 1
VIRIDIAN 3
VM OFC ANNEX
VM SSADMIN
VM TR 1529
VMEYER
VRHIES
W SAC 1400 ENTERPRISE DR
WALKER
WALNUT
WELLMN
WHNRC
WICKSN
WILLOW
WRIGHT
WYATT THEATRE
YOUNG
Posted Dec 12, 2024 - 13:31 PST
Update
As we continue to investigate this issue, we acknowledge that it's intermittent, making it challenging to replicate. Many users may not report the problem as connectivity often restores after a short period.

We need your support. If you are experiencing the problem please contact IT Express directly to report and troubleshoot your individual experience. Additionally, if you become aware of someone facing this issue, you are welcome to reach out to us on their behalf.

We will keep you updated as we work toward resolving the issue.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted Dec 10, 2024 - 11:25 PST
Investigating
Some macOS computers are currently unable to authenticate to the eduroam wi-fi network. Technicians are investigating.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted Dec 06, 2024 - 14:44 PST
This incident affects: Wireless.