Office 365 / Outlook Degradation
Incident
Report for UC Davis
Resolved
Final Update:
31/03/2023 09:10:00 AM – Deployment of the fix to revert the offending change is complete, and Microsoft’s service telemetry has confirmed that access to the affected mailboxes is restored and impact is remediated.
This incident is resolved.
31/03/2023 09:10:00 AM – Deployment of the fix to revert the offending change is complete, and Microsoft’s service telemetry has confirmed that access to the affected mailboxes is restored and impact is remediated.
This incident is resolved.
Update
Microsoft has identified a problem with their service and is working to resolve it. UC Davis customers are having fewer problems after a change implemented on the campus side yesterday.
Monitoring
Systems admins implemented a change which appears to be fixing the issue for clients. Affected clients should resolve the issue within four hours.
Investigating
Some users with in-place archive mailboxes in Exchange Online are experiencing repeated login prompts in Microsoft Outlook.
Admins are investigating the problem with the vendor.
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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Admins are investigating the problem with the vendor.
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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
This incident affected: uConnect Office 365.