Planned Maintenance: Data Center Firewall
The firewall maintenance was completed without incident. The service is again in high availability failover. Further maintenance will be scheduled to continue upgrading the firmware.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
This downtime is to install new firmware on both Data Center firewalls located at Quest to address known issues that caused two recent outages. The firewalls are highly available with redundant hardware. We don’t anticipate any downtime. If downtime is necessary, it will be for reboots of the firewalls. This will cause a short outage, approximately 15 minutes, during that maintenance window.
All IET managed services, as well as banner and KFS, will be impacted during a firewall reboot. Campus colocation clients utilizing physical colocation or the Data Center Private Cloud Services will not be affected.
IT Express Service Desk
This scheduled maintenance affected: Banner, Box, Canvas, CAS, Computing Accounts, Crashplan Backup Service, Data Center Colocation, DavisMail, DHCP, DNS, Duo Multifactor Authentication, Email Lists, Email Routing, FGS, Geckomail, IAM, Kerberos, KFS, Kuali Rice, LDAP, MyInfoVault, myUCDavis, Network, Network Time, Qualtrics, SAN & DCFS, ServiceNow, Shibboleth, SiteFarm, Smartsite, Software Website, TRS, uConnect DS, uConnect Cloud, uConnect eFax, uConnect Lync, uConnect On-Premise, Virtualization, Web CMS, Web Hosting, and Wireless.