UC Davis Status

All Systems Operational

Adobe Operational

AggieCloud: Account Management Operational

AggieCloud AWS Operational

AggieCloud Azure Operational

AggieDash Operational

AggieFeed Operational

AggieService Operational

AggieExpense Operational

AggieVideo Operational

APHID Operational

ASIS Operational

ATR portal Operational

Banner Operational

Box Operational

Cable TV Operational

Canvas Operational

CAS Operational

Computing Accounts Operational

Crashplan Backup Service Operational

Data Center Colocation Operational

DavisMail Operational

DHCP Operational

DNS Operational

DocuSign Operational

Duo Multifactor Authentication Operational

Email Lists Operational

Email Routing Operational

Faculty Sites Services Operational

Final Grading System (FGS) direct web access Operational

GS Commencement Operational

GS eDocs Operational

GS GradHub Operational

GS GradTrack$ Operational

GS LAMB Operational

GS PRM Operational

GS SPA Operational

GS ProgramsManager Operational

GS Stats Operational

FISDS Operational

IAM Operational

IT Catalog Operational

Kerberos Operational

KFS Operational

LDAP Operational

Lecture Capture Operational

MathWorks Operational

MyAwards Operational

MyInfoVault Operational

myUCDavis Operational

Network Operational

Network Time Operational

OASIS Operational

Privileged Account Management Operational

Pinnacle Operational

Qualtrics Operational

Radio Service (800MHz) Operational

Rocky Operational

SAN & DCFS Operational

ServiceNow Operational

Shibboleth Operational

SiteFarm Operational

Software Website Operational

Television Service Operational

TRS Operational

uConnect Active Directory Operational

uConnect ADFS Operational

uConnect Exchange On-prem Operational

uConnect Office 365 Operational

UC Davis Home Site Operational

UCD Mobile Operational

Virtualization Operational

Voicemail Operational

Voice Telephone System Operational

VPN Operational

Web Hosting Operational

Wireless Operational

Zoom Operational

Photo Rosters Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance: Banner Production OS and Database patching Mar `14`, `2026` `07:30`-`10:00` PDT

Purpose:

Monthly server patching and quarterly database patching for production Banner hosts.

Impact:

Services unavailable.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Feb 23, 2026 - 12:15 PST

Past Incidents

Mar 10, 2026

No incidents reported today.

Mar 9, 2026

ServiceNow Degradation

Resolved - This incident has been resolved.
Mar 9, 10:39 PDT

Identified - ServiceNow vendor has identified an issue in their last patch and has provided a script to resolve the issue. This is being implemented in a lower environment and an Emergency Change is being opened to apply to Prod as quickly as possible
Mar 6, 12:04 PST

Investigating - ServiceNow emails stopped processing again around 2:30am on 3/6/2026. Inbound emails to the platform have not been processing and new tickets/ current items have not been created or updated.

Admins are reaching out to the vendor for assistance and continue to investigate.
Mar 6, 09:42 PST

Monitoring - Emails have all been processed however admins will keep this open for monitoring until tomorrow.
Mar 5, 16:10 PST

Investigating - ServiceNow is experiencing degraded performance. Since 3:00 AM PT on 3/5/2026, inbound email to the platform has not been processing and tickets/items have not been created or updated.

Admins are investigating.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 5, 10:44 PST

Mar 8, 2026

Planned Maintenance: Campus Home Site

Completed - The scheduled maintenance has been completed.
Mar 8, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 08:00 PDT

Scheduled - Purpose:

Minor code updates

Impact:

No downtime is expected.

Affected:

Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 4, 13:59 PST

Mar 7, 2026

No incidents reported.

Mar 6, 2026

Emergency Maintenance: ServiceNow

Completed - The scheduled maintenance has been completed.
Mar 6, 14:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 12:30 PST

Scheduled - Purpose:

Implement tested script from ServiceNow vendor resolve the issue with email processing on https://status.ucdavis.edu/incidents/2vkzl7mdb2ph

Impact / Affected Services:

ServiceNow

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 6, 12:23 PST

ServiceNow Degradation

Resolved - This incident is resolved with successful update from the emergency change
https://status.ucdavis.edu/incidents/0ypk8psb5l7m
Mar 6, 12:30 PST

Investigating - ServiceNow is currently experiencing a degradation. Staff are investigating the issue.

ServiceNow experienced a degradation with the search function after release 19.1.0.
Users are sent to the Service Operations Workspace to view their result instead of the view or workspace they were currently in.

Admins are investigating a solution.

Workarounds available:
Go to List View when searching, then click the item from list view.
Search directly by the task type:
https://ucdavisit.service-now.com/incident_list.do

Common task tables include:

Incidents: incident_list
Catalog Tasks: sc_task_list
Change Tasks: change_task_list
General Tasks: task_list

EX: https://ucdavisit.service-now.com/incident_list.do

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 2, 14:57 PST

Mar 5, 2026

Mar 4, 2026

Planned Maintenance: Rocky

Completed - The scheduled maintenance has been completed.
Mar 4, 05:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 04:00 PST

Scheduled - Purpose:

Deploying Rocky v0.11.0 with fixes including:

- Upgrading to OpenAI GPT 5.2 from 4.1
- Adding support for web embedding
- Dependency and package updates

Impact:

No downtime expected

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 2, 09:46 PST

Mar 3, 2026

Planned Maintenance: CAS

Completed - The scheduled maintenance has been completed.
Mar 3, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 11:00 PST

Scheduled - Purpose:

The CAS web single sign-on service will undergo scheduled maintenance for Duo integration related change.

Impact:

CAS authentication should work normally; no service outage is expected during this window.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Feb 27, 17:11 PST

Planned Maintenance - Electrical Utility Shutdown - Primate North Colony Records Storage S049

Completed - The scheduled maintenance has been completed.
Mar 3, 11:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:30 PST

Scheduled - Purpose:

To replace a leaning power pole

Impact:

All Electrical

Affected Buildings:

PRIM N REC

Affected VLANs:

PD-VIDEO-8-NR
PRIM-RES-CTR-2-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 2, 17:09 PST

Planned Maintenance: Faculty Sites Update

Completed - The scheduled maintenance has been completed.
Mar 3, 08:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:30 PST

Scheduled - Purpose:

Update Faculty Sites

Impact:

No downtime is expected.

Affected:

All web sites hosted on Faculty Sites

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Feb 27, 10:58 PST

Mar 2, 2026

Emergency Maintenance: ServiceNow

Completed - The scheduled maintenance has been completed.
Mar 2, 18:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 17:00 PST

Scheduled - Purpose:

ServiceNow administrators will implement a minor update to the Service Hub and ServiceNow Platform. The release notes are located here: https://kb.ucdavis.edu/?id=12829

Impact:

No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Mar 2, 16:59 PST

Mar 1, 2026

Planned Maintenance: Campus Home Site

Completed - The scheduled maintenance has been completed.
Mar 1, 08:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 08:00 PST

Scheduled - Purpose:
Minor code updates

Impact:
No downtime is expected.

Affected:
Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Feb 26, 08:56 PST

Feb 28, 2026

Planned Maintenance: ServiceNow

Completed - The scheduled maintenance has been completed.
Feb 28, 12:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 07:00 PST

Scheduled - Purpose:

ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform, including updating the certificate for Single Sign On.

Impact:

There will be a 30-minute window where users will not be able to log in via SSO between 10:30 AM PST to 11:30 AM PST

Release Notes: https://kb.ucdavis.edu/?id=12809

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Feb 25, 16:14 PST

Planned Maintenance: Banner Production Admin Pages

Completed - The scheduled maintenance has been completed.
Feb 28, 10:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 07:00 PST

Scheduled - Purpose:

The following Banner modules will be installed:

Admin Common 9.3.41.2.1
General 8.26 / 8.26.1 / 8.26.2 / 9.3.37.0.5
ARSYS 8.19 / 9.3.32.0.2
Student 8.37 / 9.3.40.0.4
Finaid 8.55.2
Banner Access Management 9.3.33.2.4
APP Nav 3.21
General Self Service 9.24
9x Database 9.41
Banner Integration API 9.40
Banner Student API 9.40
Banner Admin Bus Process API 9.3.41.1.4
Event Publisher 9.20
Event Publisher Database Upgrade 9.8

Impact:

Banner PROD database (SIS) will be unavailable.

Affected:

- Applications relying on direct access to Banner (SIS)
- Banner Admin Pages
- Banner Student Self-Service
- MyUCD

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Feb 25, 14:52 PST

Feb 27, 2026

Sympa (Lists) Outage

Resolved - This incident has been resolved.
Feb 27, 23:59 PST

Investigating - Sympa is currently unavailable due to scheduled maintenance exceeding the standard maintenance window.

System administrators are working to enable the service as soon as possible.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Feb 27, 23:19 PST

Planned Maintenance: CAS

Completed - The scheduled maintenance has been completed.
Feb 27, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 22:00 PST

Scheduled - Purpose:
The CAS web single sign-on service will undergo scheduled maintenance, and may be briefly unavailable

Impact:
Users may be unable to authenticate to campus web sites for a few moments at some point during the maintenance

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Feb 25, 17:28 PST

Feb 26, 2026

Planned Maintenance: Graduate Studies

Completed - The scheduled maintenance has been completed.
Feb 26, 20:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 19:00 PST

Scheduled - Purpose:
System Administrators will perform routine maintenance on Graduate Studies servers.

Affected Services:
GS eDocs, GS GradHub, GS GradTrack$, GS PRM, GS SPA, GS ProgramsManager, GS Stats

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Feb 24, 17:50 PST

Planned Maintenance: AggieService

Completed - The scheduled maintenance has been completed.
Feb 26, 18:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 17:00 PST

Scheduled - Purpose :

Update Reclassification / Job Position update & Stipend/Equity Request Forms.

Impact :

No anticipated downtime for Aggieservice.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Feb 25, 10:03 PST

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

All Systems Operational

Scheduled Maintenance

Planned Maintenance: Banner Production OS and Database patching Mar 14, 2026 07:30-10:00 PDT

Past Incidents

Planned Maintenance: Banner Production OS and Database patching Mar `14`, `2026` `07:30`-`10:00` PDT