uConnect Office 365 Licensing Degradation
Monitoring - Admins have reallocated available Microsoft licenses to address the removal of the desktop benefit from the free A1 license.
We will be working with campus stakeholders on a permanent solution.
In the meantime please report to IT Express if you are still encountering issues.
Nov 05, 2025 - 15:32 PST
Identified - Microsoft has identified the issue, and the uConnect team is implementing a resolution for the issue
Oct 31, 2025 - 12:03 PDT
Investigating - uConnect Office 365 is currently experiencing a degradation.

Some users are receiving an error when attempting to install or use the Microsoft Office 365 Desktop application. The web version of the applications remains available for use.

A support ticket with Microsoft has been opened to resolve the issue.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Oct 27, 2025 - 14:41 PDT
Adobe Operational
AggieCloud: Account Management Operational
AggieCloud AWS Operational
AggieCloud Azure Operational
AggieDash Operational
AggieFeed Operational
AggieService Under Maintenance
AggieExpense Operational
AggieVideo Operational
APHID Operational
ASIS Operational
ATR portal Operational
Banner Operational
Box Operational
Cable TV Operational
Canvas Operational
CAS Operational
Computing Accounts Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail Operational
DHCP Operational
DNS Operational
DocuSign Operational
Duo Multifactor Authentication Operational
Email Lists Operational
Email Routing Operational
Faculty Sites Services Operational
Final Grading System (FGS) direct web access Operational
GS Commencement Operational
GS eDocs Operational
GS GradHub Operational
GS GradTrack$ Operational
GS LAMB Operational
GS PRM Operational
GS SPA Operational
GS ProgramsManager Operational
GS Stats Operational
FISDS Operational
IAM Operational
IT Catalog Operational
Kerberos Operational
KFS Operational
LDAP Operational
Lecture Capture Operational
MathWorks Operational
MyAwards Operational
MyInfoVault Operational
myUCDavis Operational
Network Operational
Network Time Operational
OASIS Operational
Privileged Account Management Operational
Pinnacle Operational
Qualtrics Operational
Radio Service (800MHz) Operational
Rocky Operational
SAN & DCFS Operational
ServiceNow Operational
Shibboleth Operational
SiteFarm Operational
Software Website Operational
Television Service Operational
TRS Operational
uConnect Active Directory Operational
uConnect ADFS Operational
uConnect Exchange On-prem Operational
uConnect Office 365 Degraded Performance
UC Davis Home Site Operational
UCD Mobile Operational
Virtualization Operational
Voicemail Operational
Voice Telephone System Operational
VPN Operational
Web Hosting Operational
Wireless Operational
Zoom Operational
Photo Rosters Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Emergency Maintenance: AggieService Dec 18, 2025 18:00-20:00 PST

Purpose:
HLOA Metrics - “First_Email_Date” Capture cases Retro to 9/15/2025

Impact:
No downtime expected

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Dec 17, 2025 - 18:09 PST

Network Maintenance: Campus Eduroam Wireless Dec 19, 2025 23:58 - Dec 20, 2025 06:00 PST

Purpose:
Reconfiguring the Eduroam wireless network to a new network.

Impact:
Eduroam users, on campus and in the residential halls, will experience an outage until a new IP is obtained. No outage for guest users is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Dec 17, 2025 - 10:32 PST
Dec 18, 2025

No incidents reported today.

Dec 17, 2025
Emergency Network Maintenance: Davis Campus Network
Completed - The scheduled maintenance has been completed.
Dec 17, 23:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 20:00 PST
Scheduled - Purpose:
Implement changes to the traffic management appliance to enhance Zoom troubleshooting capability between campus and the Internet.

Impact:
Traffic will be bypassed on the appliance while the configuration update is performed.  Clients may experience a brief period of slow network response when the traffic bypass is enabled and later when it is disabled. If an issue is discovered during implementation, an outage may be experienced while troubleshooting, configuration rollback, or device reboot is performed.  Resilient paths off campus exist so any degradation should be brief while traffic fails over to the alternate paths.

Affected:
Traffic towards the Internet and cloud providers could be degraded briefly for the following campus networks:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.16.0.0/12
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 17, 18:03 PST
Final Grading System Degradation
Resolved - This incident has been resolved.
Dec 17, 13:26 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 14, 13:34 PST
Identified - Information and Educational Technology (IET) is aware of an issue affecting final grade submissions.
Only the primary instructor listed for a course is currently able to submit final grades. In courses with multiple instructors, secondary instructors are unable to submit grades.

Our teams are working to address this issue with urgency.

Affected Classes:
Classes with more than one instructor.
Final grades can be submitted by one instructor of record, but not all of them.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 12, 16:05 PST
Investigating - The Final Grading System is currently experiencing a degradation.

Staff have identified the issue and are working on a solution.

Affected Classes:
Classes with more than one instructor.
Final grades can be submitted by one instructor of record, but not all of them.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 12, 15:34 PST
Dec 16, 2025
Planned Maintenance: Campus Data Center Generator Test
Completed - The scheduled maintenance has been completed.
Dec 16, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 05:30 PST
Scheduled - Purpose:
Facilities will perform an operational test of the Campus Data Center's Generator and automatic fail-over equipment as part of this maintenance. During this test, the Campus Data Center will briefly switch to the electrical power supplied by the building generator. This semi-annual test is part of our established maintenance procedure.

Impact:
High Performance Computing servers and other co-location equipment that are not on UPS and hosted within the Campus Data Center, will lose power during the test.
Otherwise, the Campus Data Center UPS systems will carry the load during the transitions; Therefore, no impact to other services is expected.

Affected Services:
High Performance Computing servers and other co-location equipment hosted within the Campus Data Center, and not on UPS, will be affected.
In the event of a UPS failure, other services that are hosted in the Campus Data Center may be disrupted.



----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 10, 09:34 PST
Dec 15, 2025
Planned Maintenance: ServiceNow
Completed - The scheduled maintenance has been completed.
Dec 15, 23:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 18:00 PST
Scheduled - Purpose:

ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. The release notes are located here: The release notes are located here: https://kb.ucdavis.edu/?id=12602

Impact:

No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 10, 11:24 PST
Planned Maintenance: AggieService
Completed - The scheduled maintenance has been completed.
Dec 15, 08:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 07:30 PST
Scheduled - Purpose:

HLOA Metrics - “First_Email_Date” Capture cases Retro to 9/15/2025

Impact:

No downtime expected


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 12, 16:44 PST
Dec 14, 2025
Dec 13, 2025
Planned Maintenance - Electrical Utility Shutdown - Everson Hall / C039
Completed - The scheduled maintenance has been completed.
Dec 13, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 06:00 PST
Scheduled - Purpose:

Utilities High Voltage will be replacing Everson transformer to a larger KVA to accommodate upcoming project.

Impact:

This will affect all electrical to the building.

Affected Buildings:

EVERSN

Affected VLANs:

ART-1-FW
AUSSC-1-FW
CHEM-NAT-TEST-FW
CHEMISTRY-3-FW
CTR-MIND-BRAIN-1-FW
CULTURE-STDS-1-FW
DEAN-L&S-1-FW
DEAN-L&S-2-FW
ECO-3-NR
ECONOMICS-2-FW
ENG-BIO&AG-1
ENG-CHEM&MAT-1
ENG-CHEM&MAT-3-FW
ENTOMOLOGY-3-FW
GEN-ACAD-1
GEN-ACAD-2-FW
IN-GOVT-AFF-2-FW
IN-GOVT-AFF-4-FW
LANG-LIT-1-FW
LANGUAGE-LAB-1-FW
MUSIC-1-FW
NEAT-ORU-1-FW
POWER-1-NR
SOC-SCI-ADM-1-FW
SOC-SCI-DSS-1-FW
SOC-SCI-DSS-2-FW
SOC-SCI-DSS-4-FW
TEXT-&-CLOTH-1-FW
VM-RESEARCH-1-FW
WIRELESS
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 9, 16:22 PST
Planned Maintenance - Electrical Utility Shutdown - Aggie Square
Completed - The scheduled maintenance has been completed.
Dec 13, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 07:00 PST
Scheduled - Purpose:
As part of required HVAC commissioning, the equipment must be tested while running on emergency generator power which requires a full building power shutdown during the test window of both 200 and 300 Aggie Square.

Impact:
This will affect all electrical to the building. Extended loss of electricity will result in loss of network to:

Affected Buildings:
AGGIE SQUARE LLLB
AGGIE SQUARE LS T EE

Affected VLANs:
ACU-1-FW
AGSQR-LLL-1-FW
AGSQR-LLL-2-FW
AGSQR-OFC-1-FW
AGSQR-PRTNRS-1-FW
ARCH-&-ENGR-1-FW
ENG-BIOMED-2
GEN-ACAD-1
PHYS-PLANT-3-FW
U-EXTENSION-5-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 11, 11:18 PST
Dec 12, 2025
Dec 11, 2025
Planned Maintenance: Deploy Banner Admin page, ZGACCES
Completed - The scheduled maintenance has been completed.
Dec 11, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 17:30 PST
Scheduled - Purpose:
The following banner page(s) will be installed:
- ZGACCES

Impact:
Banner Pages will be unavailable

Affected:
Banner Admin Pages

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 9, 16:45 PST
Planned Maintenance: AggieService
Completed - The scheduled maintenance has been completed.
Dec 11, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 05:00 PST
Scheduled - Purpose:
Adding five additional envelope templates to be added to the DocuSign feature within AggieService

Impact:
No downtime expected

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 9, 16:44 PST
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025
Planned Maintenance: SiteFarm
Completed - The scheduled maintenance has been completed.
Dec 7, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 22:00 PST
Scheduled - Purpose:
Upgrade SiteFarm

Impact:
No downtime is expected

Affected:
All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 2, 16:21 PST
Planned Maintenance: Campus Home Site
Completed - The scheduled maintenance has been completed.
Dec 7, 08:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 08:00 PST
Scheduled - Purpose:
Minor code updates

Impact:
No downtime is expected

Affected:
Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 3, 14:12 PST
Dec 6, 2025
Planned Maintenance - Electrical Utility Shutdown - University House & Annex / B013 and Voorhies Hall / B012
Completed - The scheduled maintenance has been completed.
Dec 6, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 06:00 PST
Scheduled - Purpose:
The purpose of this shutdown is to deenergize the main switch board for the contractor to tie in a couple new panels.

Impact:
This will affect all electrical to the building, including equipment that uses electricity such as HVAC. Extended loss of electricity will result in loss of network to:

Affected Buildings:
GUILBERT HOUSE
UNIVERSITY HOUSE & ANNEX
VOORHIES

Affected VLANs:
CHANCELLOR-5-FW
CHANCELLOR-6-FW
COUNSELING-2-NR
ECO-3-NR
ENGLISH-1-FW
HR&RISK-MGMT-3-FW
HR&RISK-MGMT-4-DMZ
HR&RISK-MGMT-4-FW
HUM-INNOV-LAB-1-FW
IN-GOVT-AFF-3-FW
IT-CRETV-3-FW
LANG-LIT-1-FW
O&M:UTILITIES-1
PD-VIDEO-1-NR
POWER-1-NR
SOC-SCI-DSS-4-FW
STUDENT-AFFRS-1-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 2, 12:08 PST
Planned Maintenance: Banner Production OS and Database patching
Completed - The scheduled maintenance has been completed.
Dec 6, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 07:30 PST
Scheduled - Purpose:
Monthly server OS patching and quarterly database patching for production Banner hosts

Impact:
Services unavailable

Affected:
Banner production

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 1, 09:39 PST
Dec 5, 2025

No incidents reported.

Dec 4, 2025
Planned Maintenance: Deploy Banner Admin page, ZGACCES
Completed - The scheduled maintenance has been completed.
Dec 4, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 17:30 PST
Scheduled - Purpose:
The following banner page(s) will be installed:
- ZGACCES

Impact:
Banner Pages will be unavailable

Affected:
Banner Admin Pages

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 2, 18:01 PST
Emergency Maintenance: AggieService
Completed - The scheduled maintenance has been completed.
Dec 4, 05:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 05:00 PST
Scheduled - Purpose:
Import Pay Period schedule records into Production via CSV so that the leaves system can correctly calculate pay periods when someone is on leave

Impact:
No downtime expected

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Dec 3, 12:45 PST
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Report an issue to IT Express at: ithelp@ucdavis.edu 530-754-HELP (4357)