All Systems Operational
Adobe ? Operational
AggieBudget ? Operational
AggieBuy ? Operational
AggieCloud: Account Management ? Operational
AggieCloud AWS ? Operational
AggieCloud Azure ? Operational
AggieDash Operational
AggieFeed ? Operational
AggieService ? Operational
AggieExpense Operational
AggieVideo ? Operational
APHID ? Operational
ASIS ? Operational
ATR portal ? Operational
Banner ? Operational
Box ? Operational
Cable TV Operational
Canvas ? Operational
CAS ? Operational
Computing Accounts ? Operational
Crashplan Backup Service Operational
Data Center Colocation Operational
DavisMail ? Operational
DHCP ? Operational
DNS ? Operational
DocuSign ? Operational
Duo Multifactor Authentication Operational
Email Lists ? Operational
Email Routing ? Operational
Faculty Sites Services ? Operational
Final Grading System (FGS) direct web access ? Operational
GS Commencement ? Operational
GS eDocs ? Operational
GS GradHub ? Operational
GS GradTrack$ ? Operational
GS LAMB ? Operational
GS PRM ? Operational
GS SPA ? Operational
GS ProgramsManager ? Operational
GS Stats ? Operational
FISDS ? Operational
IAM ? Operational
IT Catalog ? Operational
Kerberos ? Operational
KFS ? Operational
LDAP ? Operational
Lecture Capture ? Operational
MyAwards ? Operational
MyInfoVault ? Operational
myUCDavis ? Operational
Network ? Operational
Network Time ? Operational
OASIS ? Operational
Privileged Account Management ? Operational
Pinnacle Operational
Qualtrics ? Operational
Radio Service (800MHz) Operational
SAN & DCFS ? Operational
SRCE ? Operational
ServiceNow ? Operational
Shibboleth ? Operational
SiteFarm Operational
Software Website ? Operational
Television Service Operational
TRS ? Operational
uConnect Active Directory ? Operational
uConnect ADFS ? Operational
uConnect Exchange On-prem ? Operational
uConnect Office 365 ? Operational
UC Davis Home Site ? Operational
UCD Mobile ? Operational
Virtualization ? Operational
Voicemail Operational
Voice Telephone System ? Operational
VPN ? Operational
Web Hosting ? Operational
Wireless ? Operational
Zoom ? Operational
Photo Rosters ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Maintenance: Upgrade the UCDNET4 CDF2 router to vendor recommended version Jul 9, 2024 00:01-04:00 PDT
Purpose: Upgrade the UCDNET4 CDF2 router to vendor recommended version

Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.16.0.0/12
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jul 01, 2024 - 14:18 PDT
Electrical Maintenance: PUTAH CREEK LODGE network services Jul 10, 2024 12:56-19:56 PDT
Purpose:
To replace the transformer to Utility Well 5.

Impact:
All Electrical to the buildings. Including network services.

Additional Information:
Utility well 5 Zone: E is pre-approved by Nick Carpenter Water and Gas shop Phone (530)979-1546. Putah Creek Lodge and Arboretum Boat House will go down for the full length of the shutdown due to clearance switching.

Requested by:
Ryan Burgess
UTIL High Voltage
Phone: 530-304-3184
Cell: 530-304-3184
Task ID: 2685912

Locations Affected:
BUILDINGS:
PUTAH CREEK LODGE


VLANs:
PD-VIDEO-CAMERA
WIRELESS
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on Jun 18, 2024 - 12:59 PDT
Past Incidents
Jul 2, 2024

No incidents reported today.

Jul 1, 2024
Emergency Maintenance: EMERGENCY Banner Production Admin Pages RESTART
Completed - The scheduled maintenance has been completed.
Jul 1, 12:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 12:00 PDT
Scheduled - Purpose:
We are seeing consistent performance degradation of one of the Banner Admin Pages servers and would like to restart production Admin Pages at noon. We have opened a high priority ticket with Ellucian on this issue and are awaiting a response.


Please save your work before noon. Downtime will be minimal. 3-5 minutes.


Impact:
Banner forms will be unavailable.


Affected:
- Banner forms


==================================================================


QUESTIONS?
Contact Banner Team:
Email: banner@ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jul 1, 11:27 PDT
Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024
Network Maintenance: Campus and Resnet Wireless
Completed - The scheduled maintenance has been completed.
Jun 28, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 18:00 PDT
Scheduled - Purpose:
Upgrading to code version recommended by the vendor.

Impact:

AP's will reboot to activate new code version - system automatically manages reboots to minimize loss of coverage. Clients should roam and connect to another AP, if one is available.

Affected:
Campus and Resnet wireless - Eduroam & UCD-Guest

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 25, 09:16 PDT
Jun 27, 2024
Emergency Maintenance: Sitefarm
Completed - The scheduled maintenance has been completed.
Jun 27, 06:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 20:00 PDT
Scheduled - Purpose: Upgrade SiteFarm

Impact: No downtime is expected.

Affected: All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 26, 10:15 PDT
Planned Maintenance: Utility Shutdown - Outdoor Adventures Shop, Recreation Pool Chemical Storage, PARKING LOT 30, Recreation Pool Lodge, Recreation Pool Bath House, Recreation Pool Snack Bar, and Filter Shed 1
Completed - The scheduled maintenance has been completed.
Jun 27, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 03:00 PDT
Scheduled - Purpose:
Contractor to install temporary power in main distribution panel.

Requested by:
Stanley Bishop, BMS Lighting Crew, BMS Electrical Maintenance
Phone: 530-574-9432, Cell: 530-574-9432, Task ID: 2693416

Impact:
All Electrical - Receptacles, Lighting, Plumbing, HVAC, Alarms

Affected Buildings:
BATH HOUSE
FILTER SH 1
REC LODGE
SNACK BAR

Afffected VLANs:
BOOKSTORE-1-FW
HVAC-2-FW
MU-GENERAL-1
MU-GENERAL-2
POWER-1-NR
REC-HALL-2-FW
WATER-1-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 24, 09:25 PDT
Jun 26, 2024
Emergency Maintenance: Faculty Sites Update
Completed - The scheduled maintenance has been completed.
Jun 26, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 07:30 PDT
Scheduled - Purpose:
Update Faculty Sites

Impact:
No downtime is expected

Affected:
All web sites hosted on Faculty Sites

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 25, 11:14 PDT
Jun 25, 2024

No incidents reported.

Jun 24, 2024
Planned Maintenance: ServiceNow
Completed - The scheduled maintenance has been completed.
Jun 24, 23:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 18:00 PDT
Scheduled - Purpose:
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform. The release notes are located here: https://kb.ucdavis.edu/?id=10869

Impact:
No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 17, 18:06 PDT
Network Maintenance: Davis Campus Network
Completed - The scheduled maintenance has been completed.
Jun 24, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 04:00 PDT
Scheduled - Purpose:
Add configuration statements to enhance management of Cloud Services Routers

Impact:
Clients using AWS Direct Connect may experience a brief interruption in network traffic flow when new configuration statements are applied to the router interfaces

Affected:
128.120.0.0/16
168.150.0.0/17
169.237.0.0/16
172.29.0.0/16

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 13, 10:35 PDT
Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024
Planned Maintenance: LDAP
Completed - The scheduled maintenance has been completed.
Jun 21, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 09:00 PDT
Scheduled - Purpose:
Campus LDAP will be updating SSL certificates.

Impact / Affected Services:
Campus directory, and authentication services. No service interruption is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 17, 18:02 PDT
Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024
Emergency Maintenance: Data Center's VMware vCenter Server
Completed - The scheduled maintenance has been completed.
Jun 18, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 17:00 PDT
Scheduled - Purpose: vmc.ucdavis.edu patching

Impact: Intermittent service availability.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 18, 15:28 PDT
Planned Maintenance: Electrical Utility Shutdown - Fleet Services Central Garage Campus / G037, Utilities Headquarters / G122, Auto Shelter 1 / G038, Fleet Services Trailer Campus / G070, and Auto Shelter 2 / G039
Completed - The scheduled maintenance has been completed.
Jun 18, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 04:30 PDT
Scheduled - Purpose:
Shutdown Fleet Services transformer for the Utilities Lighting Shop to install new breakers safely.

Requested By:
Ryan Burgess, UTIL High Voltage
Phone: 530-304-3184, Cell: 530-304-3184, Task ID: 2639883

Impact:
All Electrical

Affected Buildings:
AGGIE SURPLUS & CUSTODIAL
AUTO 1
CENGAR
CENGAR TRLR
CHLLD WTR EQ BLD
FAC ELEC ANX
MECH SEW
UC DAVIS COFFEE CENTER
UNITRANS MNT
UTILITIES HQ

Affected VLANs:
ACTG&FINAC-3-FW
ARM-ALARMS-1-NR
ASUCD-1-FW
ASUCD-5-FW
DEAN-ENGIN-2
ECO-3-NR
FAC-1-NR
FLEET-1-FW
HVAC-2-FW
O&M:UTILITIES-1
O&M:UTILITIES-2
PARKING-SVCS-2-FW
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PLAN&BUDGET-1-FW
POWER-1-NR
WATER-1-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 13, 15:46 PDT
Network Maintenance: BDF Reboot
Completed - The scheduled maintenance has been completed.
Jun 18, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 05:00 PDT
Scheduled - Purpose:
Maintenance for BDF Switch

Impact:
Services for BDF1-15 (RMI) building will be affected for a brief time

Affected Buildings:
JESS S JACKSON WINERY
RMI BWF
RMI NORTH
RMI SENSORY
RMI SOUTH

Affected VLANs:
BFTV-1-DMZ
BFTV-1-FW
BFTV-1-VPN
BFTV-2-DMZ
BFTV-2-FW
BFTV-3-NR
DEAN-AG-2-FW
DEAN-AG-3-FW
FD-SCI&TECH-1-DMZ
FD-SCI&TECH-1-FW
FD-SCI&TECH-2-NR
GEN-ACAD-2-FW
HVAC-2-FW
O&M:UTILITIES-1
PHYS-PLANT-4-FW
POWER-1-NR
TEXT-&-CLOTH-1-DMZ
TEXT-&-CLOTH-1-FW
VIT&ENOL-1-DMZ
VIT&ENOL-1-FW
VIT&ENOL-2-NR
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 7, 10:15 PDT
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Report an issue to IT Express at: ithelp@ucdavis.edu 530-754-HELP (4357)