Planned Maintenance: VoIP Network and Software changes
Scheduled Maintenance Report for UC Davis
Completed
The scheduled maintenance has been completed.
Posted Feb 17, 2019 - 09:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 17, 2019 - 07:00 PST
Scheduled
Purpose:
Upgrade the Network architecture and software for the Cisco VoIP system according to the vendor's recommendations.

Impact:
The VoIP system is designed to be redundant, however the reconfiguration and upgrades may cause brief service outages to subscribers phones. Additionally, the Unity Voicemail system and Jabber may be unavailable for brief periods of time during the maintenance window. The Finesse ACD (Call-Center) application however, will be unavailable during the maintenance window.

Affected:
Campus VoIP system.


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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted Feb 15, 2019 - 15:05 PST
This scheduled maintenance affected: Network and Voicemail.