ServiceNow Outage
Incident Report for UC Davis
This incident has been resolved.
Posted Jul 27, 2020 - 10:44 PDT
A fix has been implemented and we are monitoring the results.
Posted Jul 24, 2020 - 14:24 PDT
We are continuing to work on a fix for this issue.
Posted Jul 24, 2020 - 13:30 PDT
ServiceNow administrators are implementing an emergency maintenance to resolve
Posted Jul 24, 2020 - 13:22 PDT
Users who use the ServiceNow Knowledgebase short URL links to access the ServiceNow database are reporting that they are required to log in to the system before seeing a knowledge article that should be publicly visible.

Administrators have identified the issue and are working on a solution

IT Express Service Desk
530.754.HELP (4357)
Posted Jul 24, 2020 - 12:04 PDT
This incident affected: ServiceNow.