Planned Maintenance: VoIP Network ISR move and ASA reboot

Scheduled Maintenance Report for UC Davis

Completed

The scheduled maintenance has been completed.

Posted Apr 09, 2019 - 06:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 08, 2019 - 18:00 PDT

Scheduled

Purpose: The VoIP system is designed to be redundant, however the reconfiguration and upgrades may cause brief service outages to subscribers phones. Additionally, the Unity Voicemail system and Jabber may be unavailable for brief periods of time during the maintenance window. The Finesse ACD (Call-Center) application however, will be unavailable during the maintenance window.

Impact: Campus VoIP system.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted Apr 04, 2019 - 11:32 PDT

This scheduled maintenance affected: Voice Telephone System.