Planned Maintenance: Campus VoIP system

Scheduled Maintenance Report for UC Davis

Completed

The scheduled maintenance has been completed.

Posted Apr 16, 2019 - 06:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 15, 2019 - 18:00 PDT

Scheduled

Purpose:
VoIP ISR configuration for Quest

Impact:
The VoIP system is designed to be redundant, however the reconfiguration and upgrades may cause brief service outages to subscribers phones. Additionally, the Unity Voicemail system and Jabber may be unavailable for brief periods of time during the maintenance window. The Finesse ACD (Call-Center) application however, will be unavailable during the maintenance window.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted Apr 11, 2019 - 09:10 PDT

This scheduled maintenance affected: Voice Telephone System.