Network Maintenance: VoIP Network and Software changes

Scheduled Maintenance Report for UC Davis

Completed

The scheduled maintenance has been completed.

Posted Feb 05, 2019 - 06:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 04, 2019 - 18:00 PST

Scheduled

Purpose: Upgrade the Network architecture and software for the Cisco VoIP system according to the vendor's recommendations.

Impact: The VoIP system is designed to be redundant, however the reconfiguration and upgrades may cause brief service outages to subscribers phones. Additionally, the Finesse ACD application, Unity Voicemail and Jabber may be unavailable for brief periods of time during the maintenance window.

Affected: Campus VoIP system.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted Jan 23, 2019 - 17:13 PST

This scheduled maintenance affected: Network.