Outage: Microsoft Safe Links
Incident
Report for UC Davis
Resolved
Microsoft has resolved the issue with their Safe Link service.
Update
Individuals can use http://www.o365atp.com/ to decode Safe Link URLS while Microsoft works to resolve this issue.
Identified
Microsoft is reporting issues with their Safe Link service that is affecting some UC Davis Office 365 email accounts.
User Impact: Users are receiving 503 errors when attempting to access URLs within email messages.
More info: Users may also be unable to access Safe Links URLs via multiple Microsoft 365 services.
Current status: Microsoft is continuing to review Safe Link and networking logs to further isolate the cause of the problem. Additionally, they are rerouting traffic through alternate infrastructure to improve the end-user experience.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
User Impact: Users are receiving 503 errors when attempting to access URLs within email messages.
More info: Users may also be unable to access Safe Links URLs via multiple Microsoft 365 services.
Current status: Microsoft is continuing to review Safe Link and networking logs to further isolate the cause of the problem. Additionally, they are rerouting traffic through alternate infrastructure to improve the end-user experience.
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
This incident affected: uConnect Office 365.