Network Outage: Mouse Biology, Sutter Galleria and Bishop Ranch

Incident Report for UC Davis

Resolved

AT&T found a setting on their equipment that prohibited the switches from talking to campus and have corrected the issue.

Posted Aug 10, 2017 - 10:28 PDT

Investigating

Impact:
No network connectivity at these three remote locations after the switches were rebooted.

Locations Affected:
No data or wireless connectivity at these three remote locations.

Status:
The NOC personnel are working with AT&T to return these locations to service as soon as possible. No ETR at this time.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted Aug 10, 2017 - 08:24 PDT

This incident affected: Network and Wireless.