RESOLVED OUTAGE: SmartSite 05/13/2013 12:30 - 05/13/2013 12:43
Description: SmartSite
Start of Window : 05/13/2013 12:30
End of Window : 05/13/2013 12:43
(all times are in 24 hour format)
Symptoms:
Users were unable to authenticate new SmartSite sessions. Existing sessions were disconnected, and users were unable to re-authenticate.
Affected Services:
SmartSite
Actions:
Campus and vendor administrators have resolved the issue but will continue to monitor the service.
- Notification modified: 2013-05-13 15:44:44
RESOLVED OUTAGE: Central Authentication Service (CAS) 05/09/2013 17:00 - 05/09/2013 18:15
Description: Central Authentication Service (CAS)
Start of Window : 05/09/2013 17:00
End of Window : 05/09/2013 18:15
Symptoms:
Users were unable to access CAS protected services.
Affected Services:
All CAS authenticated services including, but not limited to:
* MyUCDavis
* SISWeb
* Smartsite
* Mailing Lists
* Geckomail
* Davismail
Actions:
System administrators have identified and resolved the outage, restoring authentication services.
- Notification modified: 2013-05-09 18:35:30
PLANNED DATA NETWORK MAINTENANCE: DF Maintenance: Bookstore Warehouse 05/13/2013 07:00 - 05/13/2013 07:30
Description: DF Maintenance: Bookstore Warehouse
Start of Window : 05/13/2013 07:00
End of Window : 05/13/2013 07:30
(all times are in 24 hour format)
Purpose:
Moving the uplinks for the IDF switch in the Bookstore Warehouse in preparation for the IDF Upgrade project.
Impact:
Brief loss of network connectivity while the uplinks are moved to new ports on the BDF.
Affected Services:
BUILDINGS:
BKSTR WAREHS
VLANs:
BOOKSTORE-1-FW
- Notification modified: 2013-05-13 08:24:50
RESOLVED VOICE NETWORK OUTAGE: EVM delivery and notification 05/07/2013 10:13 - 05/07/2013 15:50
Description: EVM delivery and notification
Start of Window : 05/07/2013 10:13
End of Window : 05/07/2013 15:50
(all times are in 24 hour format)
Symptoms:
Email delivery and notification were delayed for some users of the EVM system.
Affected Services:
Users with campus voice mail boxes in the range of 24200 thru 28799 who utilize the EVM email delivery and notification service. Actual voicemails were not affected.
Actions:
Vendor support personnel have restarted the EVM process and all mailbox ranges are now functioning.
- Notification modified: 2013-05-07 18:33:31
RESOLVED DEGRADATION: Sympa Mailing Lists 05/07/2013 00:25 - 05/07/2013 06:40
Description: Sympa Mailing Lists
Start of Window : 05/07/2013 00:25
End of Window : 05/07/2013 06:40
Symptoms:
Some messages to mailing lists were delayed.
Affected Services:
Sympa
Actions:
System administrators have restarted the service. Messages that queued during
the outage have been processed and sent.
- Notification modified: 2013-05-07 09:13:12
PLANNED DATA NETWORK MAINTENANCE: Valley Oak Cottage switch replacement 05/08/2013 08:00 - 05/08/2013 09:00
Description: Valley Oak Cottage switch replacement
Start of Window : 05/08/2013 08:00
End of Window : 05/08/2013 09:00
(all times are in 24 hour format)
Purpose:
Replace the network equipment providing service to Valley Oak Cottage.
Impact:
Brief outage as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
VALLEY OAK
VLANs:
DEAN-AG-3-FW
MOOBILENET(X)
PHYS-PLANT-3-FW
- Notification modified: 2013-05-08 22:29:51
MAINTENANCE: Cyrus email servers 05/01/2013 20:00 - 05/01/2013 21:00
Description: Cyrus email servers
Start of Window : 05/01/2013 20:00
End of Window : 05/01/2013 21:00
(all times are in 24 hour format)
Purpose:
System administrators will be installing inCommon certificates on the Cyrus servers to replace client certificates from an expired legacy root certificate.
Impact:
The email services will need to be restarted on each server for the new certificates to take effect. Each server is expected to be unavailable for a period of 5-10 minutes while the email services are restarting.
Affected Services:
Cyrus email servers
- Notification modified: 2013-05-01 22:18:00
PLANNED DATA NETWORK MAINTENANCE: Life Sci Adn 04/26/2013 06:30 - 04/26/2013 07:30
Description: Life Sci Adn
Start of Window : 04/26/2013 06:30
End of Window : 04/26/2013 07:30
(all times are in 24 hour format)
Purpose:
A card in the router had failed and needed to be replaced.
Impact:
Brief loss of network connectivity as the card was replaced and the fibers moved.
Affected Services:
BUILDINGS:
LIF-SCI ADN
VLANs:
BIO-SCI-1-DMZ
DEAN-BIO-SCI-1-FW
EVOL&ECOLOGY-1-FW
GENOME-CTR-1-FW
HVAC-2-FW
IT-CRETV-3-FW
MICROBIOLOGY-1-FW
MOL&CELL-BIO-1-FW
MOOBILENET(X)
NEUROPHY-BEH-1-FW
PLANT-BIOLOGY-1-DMZ
PLANT-BIOLOGY-1-FW
PLANT-BIOLOGY-2-NR
PLANT-BIOLOGY-3-NR
PLANT-BIOLOGY-4-NR
WLS-UNMANAGED-1
- Notification modified: 2013-04-26 12:05:48
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown: Haring Hall 05/04/2013 06:30 - 05/04/2013 14:30
Description: Electrical Shutdown: Haring Hall
Start of Window : 05/04/2013 06:30
End of Window : 05/04/2013 14:30
(all times are in 24 hour format)
Purpose:
Electrical power will be lost to replace old cable and terminations.
Impact:
Data connectivity will be lost once UPS batteries are depleted.
Affected Services:
BUILDINGS:
HARING
VLANs:
DEAN-VETMED-1-FW
GEN-ACAD-1
IT-CRETV-2-FW
M-NEUROLOGY-1-FW
MOOBILENET(X)
O&M:UTILITIES-1
VM-GEN-I&R-1-FW
VM-MED&EPIDM-2-DMZ
VM-MED&EPIDM-2-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
WIFSS-1-DMZ
WIFSS-1-FW
- Notification modified: 2013-05-08 10:08:06
RESOLVED OUTAGE: Geckomail web access 04/25/2013 10:54 - 04/25/2013 13:06
Description: Geckomail web access
Start of Window : 04/25/2013 10:54
End of Window : 04/25/2013 13:06
(all times are in 24 hour format)
Symptoms:
Users were unable to access Geckomail via the web. Email clients configured for POP3 or IMAP were still getting connections to the central email service.
Affected Services:
Geckomail
Actions:
System administrators have identified an expired legacy root certificate on the Cyrus servers. Administrators have temporarily disabled certificate validation between the Geckomail servers and Cyrus servers. This resolved the access issue, allowing administrators time to test and implement new certificates on the Cyrus servers. Administrators will re-enable certificate validation once the new certificates are in place and have been tested.
- Notification modified: 2013-04-25 14:00:08
RESOLVED OUTAGE: LDAP Directory Services 04/23/2013 12:05 - 04/23/2013 12:36
Description: LDAP Directory Services
Start of Window : 04/23/2013 12:05
End of Window : 04/23/2013 12:36
(all times are in 24 hour format)
Symptoms:
LDAP directory services were unavailable. Users were unable to authenticate to LDAP-dependent services.
Affected Services:
All LDAP-dependent services including but not limited to:
Course Management
DavisMail
Educational Partnership
Eduroam
Cyrus Email
Geckomail
Kuali Financial Services
Kuali Rice
MyUCDavis
Moobilenet(x)
Resnet(x)
ServiceNow
SISDocs (EDMS for Student Affairs)
Shibboleth
Sympa Mailing Lists
Actions:
Java patches broke the LDAP proxies. System administrators rolled back the patches to resolve the issue.
- Notification modified: 2013-04-23 15:02:45
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown Custodial - Bargain Barn 04/25/2013 07:00 - 04/25/2013 08:00
Description: Electrical Shutdown Custodial - Bargain Barn
Start of Window : 04/25/2013 07:00
End of Window : 04/25/2013 08:00
(all times are in 24 hour format)
Purpose:
All Electrical power will be removed for the purpose of testing a temporary generator.
Impact:
Data connectivity will be lost once UPS batteries are depleted.
Affected Services:
BUILDINGS:
BARGAIN/CUST
VLANs:
ACTG&FINAC-3-FW
PHYS-PLANT-3-FW
- Notification modified: 2013-04-25 15:53:26
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: Neuroscience Building, Da Vinci Court Buildings 04/25/2013 07:30 - 04/25/2013 15:30
Description: IDF Upgrades: Neuroscience Building, Da Vinci Court Buildings
Start of Window : 04/25/2013 07:30
End of Window : 04/25/2013 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Neuroscience Building, DV 1632 Da Vinci, DV 1633 Da Vinci, and DV 1616 Da Vinci as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment
Affected Services:
BUILDINGS:
DV 1616 DVNC
DV 1632 DVNC
DV 1633 DVNC
NEUROSCI BLD
VLANs:
CTR-NEUROSCI-1-FW
CTR-NEUROSCI-3-FW
CTR-NEUROSCI-5-FW
HVAC-2-FW
IT-CRETV-3-FW
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
M-NEUROLOGY-1-FW
M-NEUROSURG-1
M-NEUROSURG-2
M-OTOLYMGOL-1
MOOBILENET(X)
O&M:UTILITIES-1
U-EXTENSION-1-FW
U-EXTENSION-3-FW
U-EXTENSION-4-DMZ
U-EXTENSION-4-FW
U-EXTENSION-5-FW
- Notification modified: 2013-04-25 14:03:03
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: University Extension Building 04/23/2013 07:30 - 04/23/2013 15:30
Description: IDF Upgrades: University Extension Building
Start of Window : 04/23/2013 07:30
End of Window : 04/23/2013 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in University Extension Building as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
UNIV EXT BLD
VLANs:
ACTG&FINAC-1-DMZ
ACTG&FINAC-1-FW
ACTG&FINAC-2-DMZ
ACTG&FINAC-2-FW
ACTG&FINAC-3-FW
ACTG&FINAC-5-FW
CASHIER-1-FW
IT-COMMUNRES-13-FW
U-EXTENSION-1-FW
U-EXTENSION-2-DMZ
U-EXTENSION-2-FW
U-EXTENSION-3-DMZ
U-EXTENSION-3-FW
- Notification modified: 2013-04-23 15:38:27
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: Center for Neurosciences 04/24/2013 07:30 - 04/24/2013 15:30
Description: IDF Upgrades: Center for Neurosciences
Start of Window : 04/24/2013 07:30
End of Window : 04/24/2013 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Center for Neurosciences, and University Services Building as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
CTR NEUROSCI
UNIV SVCS BL
VLANs:
ACTG&FINAC-1-FW
ACTG&FINAC-2-DMZ
ACTG&FINAC-2-FW
ACTG&FINAC-3-FW
CTR-NEUROSCI-1-FW
CTR-NEUROSCI-3-FW
CTR-NEUROSCI-5-FW
MOOBILENET(X)
- Notification modified: 2013-04-24 15:36:55
RESOLVED DEGRADATION: Computing Accounts 04/19/2013 13:15 - 04/19/2013 14:02
Description: Computing Accounts
Start of Window : 04/19/2013 13:15
End of Window : 04/19/2013 14:02
(all times are in 24 hour format)
Symptoms:
New accounts were not being created and passphrase changes were not being processed.
Affected Services:
Computing Accounts
Actions:
Account creation and passphrase changes were processed after system returned to normal service. System administrators will continue to monitor the system.
- Notification modified: 2013-04-19 15:04:42
RESOLVED DATA NETWORK OUTAGE: Moobilenet 04/19/2013 13:18 - 04/19/2013 14:05
Description: Moobilenet
Start of Window : 04/19/2013 13:18
End of Window : 04/19/2013 14:05
(all times are in 24 hour format)
Symptoms:
There were authentication failures for Moobilenet. Eduroam and MoobilenetX appeared to not be having issues.
Affected Services:
All Moobilenet authentication.
Actions:
Kerberos services in the Data Center were not functioning as planned. This
has been resolved.
- Notification modified: 2013-04-19 15:09:33
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 04/18/2013 06:00 - 04/18/2013 08:00
Description: Campus Wireless
Start of Window : 04/18/2013 06:00
End of Window : 04/18/2013 08:00
(all times are in 24 hour format)
Purpose:
Upgraded Wireless Controllers and access points to latest vendor recommended version. Also re-balanced some access points across controllers.
Impact:
Reduced or no moobilenet/moobilenetx/eduroam signal as APs rebooted - APs may have rebooted multiple times during window. Individual reboots would have lasted no more than 5 minutes.
Affected Services:
ART
ART-ANNEX
ART-ANNEX-NRTH-WL
BHRL-ALM&VIS
CFA-MONDAVI
COFFEE-HOUSE-KIOSK
CONF-CENTER
CONF-CTR
EARTH-PHYS-SCI
FAC-MECH
GROFFICE
GR-OFFICE
GR-TRLR2
GSM-GALL-HALL
KING
LIB
MONDAVI
MONDAVI-ADMIN
MRAK
MUSIC
NELSON-HALL
OLSON
RMI-BREWERY
RMI-NORTH
RMI-SENSORY
RMI-SOUTH
SPROUL
TB174
URBAN-FRSTRY
WRIGHT-HALL
- Notification modified: 2013-04-18 12:44:39
PLANNED DATA NETWORK MAINTENANCE: BDF Move: HEALTH AND WELLNESS CENTER 04/17/2013 06:00 - 04/17/2013 07:00
Description: BDF Move: HEALTH AND WELLNESS CENTER
Start of Window : 04/17/2013 06:00
End of Window : 04/17/2013 07:00
(all times are in 24 hour format)
Purpose:
Moving the Health and Wellness Center BDF uplinks from Area 6 to Area 3.
Impact:
Brief outage while the BDF uplinks are moved from the Area 6 ADFs to the Area 3 ADFs.
Affected Services:
BUILDINGS:
HLTH WELL
VLANs:
COUNSELING-1-FW
COUNSELING-2-NR
COUNSELING-3-NR
HOUSING-1-FW
HOUSING-2-FW
HOUSING-3-FW
HOUSING-5-NR
HVAC-2-FW
INTRCOL-ATHL-1-FW
MOOBILENET(X)
O&M:UTILITIES-1
STU-HLTH-SVCS-1-2-DMZ
STU-HLTH-SVCS-1-FW
STU-HLTH-SVCS-2-FW
STU-HLTH-SVCS-3-NR
STU-HLTH-SVCS-4-NR
STU-HLTH-SVCS-5-NR
STU-HLTH-SVCS-6-NR
STU-HLTH-SVCS-7-NR
STUDENT-AFFRS-3-FW
- Notification modified: 2013-04-17 07:03:14
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 04/17/2013 06:00 - 04/17/2013 07:00
Description: Campus Wireless
Start of Window : 04/17/2013 06:00
End of Window : 04/17/2013 07:00
(all times are in 24 hour format)
Purpose:
Upgrading Wireless Controllers and APs to latest Vendor recommended version.
Impact:
Reduced or no moobilenet/moobilenetx/eduroam signal as APs reboot - APs may reboot multiple times during window. Individual reboots will last no more than 5 minutes.
Affected Services:
Buildings with impacted access points:
ARC
ASMDSN
BRIGGS
COWELL
CRUESS
DUTTON
DV-207-THIRD-ST
FREEBORN
GUILBERT-HSE
HARING
HART
HCD-CMPTR-LB
HDH001
HD-H-R6
HICKEY
HOAGLAND
HOUSING-ADMIN
HR-ADMIN
HUNT
HUTCH
KERR
KLEIBER
MECH-SEW
MU
NORTH HALL
PES
ROBBNS
SCIENCELAB
SCI-LAB-LEC
SOCSCI
SOE-BUILD
SOUTH-HALL
STORER
STUD-COMM-CTR
TB-123
TB-8
VMEYER
WELLMAN
WICKSON
YOUNG
- Notification modified: 2013-04-17 07:03:32
PLANNED DATA NETWORK MAINTENANCE: Campus and Resnet Bandwidth Management Maintenance 04/17/2013 05:30 - 04/17/2013 06:00
Description: Campus and Resnet Bandwidth Management Maintenance
Start of Window : 04/17/2013 05:30
End of Window : 04/17/2013 06:00
(all times are in 24 hour format)
Purpose:
Rebooting the Campus and Resnet bandwidth management systems to apply the new software licenses.
Impact:
None expected. Traffic will be re-routed during the event.
Affected Services:
All Campus and Resnet traffic to/from the commodity Internet and Internet2.
- Notification modified: 2013-04-17 05:53:21
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 04/16/2013 06:00 - 04/16/2013 07:00
Description: Campus Wireless
Start of Window : 04/16/2013 06:00
End of Window : 04/16/2013 07:00
(all times are in 24 hour format)
Purpose:
Upgrading Wireless Controllers and APs to latest Vendor recommended version.
Impact:
Reduced or no moobilenet/moobilenetx/eduroam signal as APs reboot - APs may reboot multiple times during window. Individual reboots will last no more than 5 minutes.
Affected Services:
Buildings with impacted Access Points:
ACADMC-SURGE
A&E-TRLR
ARM-HR-PYRLL-SVCS
ARS-J1
ARS-M3
ARS-R1
ARS-TR-1531
ARS-TR-1532
BAINER
BOWLEY
CENGAR
CENGAR-TRLR
CHEM
CHEM-ANX
CTR-EQ-HLTH
CTR-NEUROSCI
DATACENTER
DV-1130-K
DV-1460-DREW
DV-1632-DA-VINCI
DV-1850-RSCH-PARK
DV202COUSTEAU
DV255COUSTEAU
DV-260-COUSTEAU
DV267COUSTEAU
DV-2795-2NDST
DV-412-F-ST
DV-607-PENA-DR
ELDERBERRY-COTTAGE
Energy-Mgmt-Trlr
EVERSON
FAC-SER
FAC-SERV
FIRE-POLICE
GHAUSI-HALL
GIEDT-HALL
HSC-RECVING
HUB-HEITMN-STF-CTR
HWC
IET-CEV-NXT-TO-TB196
IT-CR-OFC-TRLR
IT-TRLR-CMPLX
KEMPER
LEASE-REC-CTR
LIFESCIADM
LIFESCIADN
MATH
MEYER
NEUROSCI-BLD
PHYGEO
PHYGEO-TRLR
PHY-SCI-LIB
PLANT-REP-BIO
PRIM-CH-HLTH
PRIM-CTR-AW2
PRIM-MED-OFC
PRIM-VIR-IMM
RECLODGE
REPRO-PSL
ROESLR
SAN-RAMON
SILO
SURGE2
SURGE3
TAPS-POLICE
TB-141
TB162
TB179
TB181
TB-182
TB-196
TB200
TB201
TB-201
TB-202
TB203
TB-205
TB207
TB-24
TB-30-WEST
THE-BARN
TMP-CLSRM
TSRF
UNEX-TRLR-C
UNITRANS-MNT
UNIV-EXT-BLDG
UNIVSVCS
VALLEY-OAK-COTT
VEG-BULB
VET-HDQRS
VIRIDIAN2
VIRIDIAN3
VIRIDIAN4
VIRIDIAN5
VIRIDIAN6
WATERSHED
WILLOW-COTTAGE
WST-CTR-AGEQ
- Notification modified: 2013-04-16 07:58:52
PLANNED DATA NETWORK MAINTENANCE: Campus IPS Update 04/16/2013 06:00 - 04/16/2013 08:00
Description: Campus IPS Update
Start of Window : 04/16/2013 06:00
End of Window : 04/16/2013 08:00
(all times are in 24 hour format)
Purpose:
Campus IPS sensor OS update.
Impact:
None expected.
Affected Services:
128.120.0.0/16 169.237.0.0/16
- Notification modified: 2013-04-16 07:59:20
MAINTENANCE: SmartSite Downtime for Database Maintenance 04/13/2013 03:30 - 04/13/2013 05:30
Description: SmartSite Downtime for Database Maintenance
Start of Window : 04/13/2013 03:30
End of Window : 04/13/2013 05:30
(all times are in 24 hour format)
Purpose:
The SmartSite database required emergency disk maintenance and was shut down for approximately 2 hours from 3:30am to 5:30am.
Impact:
SmartSite was unavailable during the maintenance window. There should be no impact after the maintenance.
Affected Services:
SmartSite
- Notification modified: 2013-04-13 06:06:40
RESOLVED OUTAGE: Webcast, iTunesU and Breeze 04/09/2013 05:00 - 04/10/2013 13:55
Description: Webcast, iTunesU and Breeze
Start of Window : 04/09/2013 05:00
End of Window : 04/10/2013 13:55
(all times are in 24 hour format)
Symptoms:
Campus users were unable to access ATS provided Webcast, iTunesU and Breeze services.
Affected Services:
Webcast
iTunesU
Breeze
Actions:
Campus administrators have resolved the issue.
- Notification modified: 2013-04-10 14:11:07
PLANNED DATA NETWORK MAINTENANCE: Resnet Wireless 04/09/2013 06:00 - 04/09/2013 08:00
Description: Resnet Wireless
Start of Window : 04/09/2013 06:00
End of Window : 04/09/2013 08:00
(all times are in 24 hour format)
Purpose:
Upgrading Wireless Controllers and APs to latest Vendor recommended version.
Impact:
Reduced or no resnetx signal as APs reboot - APs may reboot multiple times during window. Individual reboots will last no more than 5 minutes.
Affected Services:
CAMPBELL
KEARNEY
LABEN
POTTER
TEC-COM
WALL
OXFORD-CMNS
PG-COMMUNITY
PG-LAUREL
PG-MAGNOLIA
PG-MANZANITA
PG-SPRUCE
REGAN-CAMPO
REGAN-INDIO
REGAN-TALARA
REG-CAMPO
REG-CENT
REG-INDIO
REG-NOVA
REG-PALOMA
REG-REINDA
REG-RIENDA
REG-SERENO
REG-TALARA
SEG-BIXBY
SEG-C-STORE
SEG-DC
SEG-GILMORE
SEG-MALCOLM
SEG-RYERSON
SEG-SERV-CTR
- Notification modified: 2013-04-09 07:54:09
RESOLVED DEGRADATION: Sympa Mailing Lists 04/08/2013 12:44 - 04/08/2013 13:14
Description: Sympa Mailing Lists
Start of Window : 04/08/2013 12:44
End of Window : 04/08/2013 13:14
(all times are in 24 hour format)
Symptoms:
Some messages to mailing lists were delayed.
Affected Services:
Sympa
Actions:
System administrators have restarted the service. Messages that queued during the outage have been processed and sent.
- Notification modified: 2013-04-08 13:47:25
RESOLVED VOICE NETWORK OUTAGE: EVM: Electronic Voicemail 04/05/2013 17:23 - 04/05/2013 21:30
Description: EVM: Electronic Voicemail
Start of Window : 04/05/2013 17:23
End of Window : 04/05/2013 21:30
(all times are in 24 hour format)
Symptoms:
The system is now available.
Affected Services:
EVM
Actions:
Administrators have resolved the problem, which stemmed from a separate networking issue.
- Notification modified: 2013-04-05 21:42:41
PLANNED DATA NETWORK MAINTENANCE: Davis Campus Border Router 04/11/2013 05:00 - 04/11/2013 06:30
Description: Davis Campus Border Router
Start of Window : 04/11/2013 05:00
End of Window : 04/11/2013 06:30
(all times are in 24 hour format)
Purpose:
The Davis border router will be upgraded with a newer version of software. The current version has reached end-of-life and the newer code is required to meet support contract requirements.
Impact:
No impact expected. Traffic will utilize connections to the Sacramento border router while maintenance is performed.
Affected Services:
128.120.0.0/16
169.237.0.0/16
- Notification modified: 2013-04-11 06:24:16
RESOLVED OUTAGE: SmartSite 04/04/2013 15:05 - 04/04/2013 15:33
Description: SmartSite
Start of Window : 04/04/2013 15:05
End of Window : 04/04/2013 15:33
(all times are in 24 hour format)
Symptoms:
Users were unable to access SmartSite
Affected Services:
SmartSite
Actions:
Campus and vendor administrators have resolved the issue and will continue to monitor the service.
- Notification modified: 2013-04-04 16:45:13
PLANNED DATA NETWORK MAINTENANCE: BDF Maintenance: UNIV EXT BLDG 04/04/2013 06:00 - 04/04/2013 07:00
Description: BDF Maintenance: UNIV EXT BLDG
Start of Window : 04/04/2013 06:00
End of Window : 04/04/2013 07:00
(all times are in 24 hour format)
Purpose:
Installing additional cards in the BDF and moving existing switch uplinks in preparation for the IDF Upgrade project.
Impact:
Multiple brief outages as the uplinks are moved to new BDF ports.
Affected Services:
BUILDINGS:
CTR NEUROSCI
DV 1616 DVNC
DV 1632 DVNC
DV 1633 DVNC
NEUROSCI BLD
UNIV EXT BLD
UNIV SVCS BL
- Notification modified: 2013-04-04 06:18:57
RESOLVED DEGRADATION: SmartSite 04/02/2013 10:30 - 04/02/2013 12:41
Description: SmartSite
Start of Window : 04/02/2013 10:30
End of Window : 04/02/2013 12:41
(all times are in 24 hour format)
Symptoms:
Users were unable to log in or were receiving time outs when attempting to use SmartSite.
Affected Services:
SmartSite
Actions:
Campus and vendor administrators have resolved the issue but will continue to monitor the service.
- Notification modified: 2013-04-02 22:01:58
RESOLVED DEGRADATION: SmartSite 04/01/2013 13:10 - 04/01/2013 14:15
Description: SmartSite
Start of Window : 04/01/2013 13:10
End of Window : 04/01/2013 14:15
(all times are in 24 hour format)
Symptoms:
Some users were reporting slowness or time outs when accessing SmartSite and performing tasks within SmartSite.
Affected Services:
SmartSite
Actions:
The vendor, rSmart, is reporting heavy load on the service has subsided and they will continue to monitor the situation.
- Notification modified: 2013-04-01 15:42:16
RESOLVED OUTAGE: Banner related services 04/01/2013 08:35 - 04/01/2013 10:20
Description: Banner related services
Start of Window : 04/01/2013 08:35
End of Window : 04/01/2013 10:20
(all times are in 24 hour format)
Symptoms:
Services dependent upon Banner were unavailable.
Affected Services:
Services included but were not limited to:
Final Grade Submission
Registrar web pages
Class listing pages
Actions:
Banner system administrators have resolved the issue and continue to monitor the service.
- Notification modified: 2013-04-01 13:24:39
RESOLVED OUTAGE: Mail server ms13.ucdavis.edu 03/30/2013 07:45 - 03/30/2013 09:30
Description: Mail server ms13.ucdavis.edu
Start of Window : 03/30/2013 07:45
End of Window : 03/30/2013 09:30
(all times are in 24 hour format)
Symptoms:
Users with accounts on this server were unable to access email. Only this server was impacted.
Affected Services:
E-mail accounts on ms13
Actions:
System administrators resolved the issue.
- Notification modified: 2013-03-30 09:31:56
RESOLVED DEGRADATION: Cyrus Server [ms11] 03/25/2013 17:30 - 03/26/2013 17:15
Description: Cyrus Server [ms11]
Start of Window : 03/25/2013 17:30
End of Window : 03/26/2013 17:15
(all times are in 24 hour format)
Symptoms:
Some users on ms11 reported slow response times in Geckomail and problems copying mail to sent folders in mail clients.
Affected Services:
Central campus mail server ms11.ucdavis.edu.
Actions:
System administrators have resolved the issue and will continue to monitor.
- Notification modified: 2013-03-26 17:41:37
DATA NETWORK OUTAGE: UPDATE Research Park Voice Switch 03/26/2013 13:12
Description: UPDATE Research Park Voice Switch
Start of Window : 03/26/2013 13:12
(all times are in 24 hour format)
Symptoms:
Loss of voice service in the Research Park Area.
Affected Services:
Telephone users within Research Park are unable to receive or initiate calls
outside of the Research Park area.
Actions:
Voice service has been restored, but redundancy to the
system still needs to be established. Voice network
engineers are currently working on the problem.
- Notification modified: 2013-03-26 15:31:06
RESOLVED OUTAGE: SMARTSITE unavailable 03/24/2013 07:30 - 03/24/2013 08:00
Description: SMARTSITE unavailable
Start of Window : 03/24/2013 07:30
End of Window : 03/24/2013 08:00
(all times are in 24 hour format)
Symptoms:
SmartSite was unavailable due to loss of connectivity.
Affected Services:
Smartsite
Actions:
SmartSite is now available
- Notification modified: 2013-03-25 13:51:55
RESOLVED OUTAGE: SmartSite 03/23/2013 08:00 - 03/23/2013 08:30
Description: SmartSite
Start of Window : 03/23/2013 08:00
End of Window : 03/23/2013 08:30
(all times are in 24 hour format)
Symptoms:
SmartSite was unavailable due to database load.
Affected Services:
SmartSite
Actions:
The vendor rSmart restarted the database so that the app servers could connect again.
- Notification modified: 2013-03-23 16:34:03
PLANNED MAINTENANCE: DC Firewall 03/27/2013 05:00 - 03/27/2013 06:00
Description: DC Firewall
Start of Window : 03/27/2013 05:00
End of Window : 03/27/2013 06:00
(all times are in 24 hour format)
Purpose:
Upgrade the DC Firewall firmware to address security and ALG issues.
Impact:
All external communication with 128.120.32.0/20 will be down as well as any inter-VLAN communication. All collocation or departmental VLAN systems will function normally.
Affected Services:
All Data Center hosted services.
- Notification modified: 2013-03-27 06:17:12
RESOLVED DEGRADATION: Sympa mailing list server 03/22/2013 10:26 - 03/22/2013 14:27
Description: Sympa mailing list server
Start of Window : 03/22/2013 10:26
End of Window : 03/22/2013 14:27
(all times are in 24 hour format)
Symptoms:
Messages sent to mailing lists were being delayed.
Affected Services:
Mailing lists hosted by lists.ucdavis.edu
Actions:
System Administrators identified a message that was causing errors in the list server. The offending message has been removed. Queued messages are being processed and delivered at this time.
- Notification modified: 2013-03-22 16:00:45
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: PLANT REPROD WESTERN CENTER FOR AG 03/28/2013 07:30 - 03/28/2013 15:30
Description: IDF Upgrades: PLANT REPROD WESTERN CENTER FOR AG
Start of Window : 03/28/2013 07:30
End of Window : 03/28/2013 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in PLANT REPROD, and WESTERN
CENTER FOR AG as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
PLANT REPROD
WESTERN CENTER FOR AG
VLANs:
DEAN-AG-6-FW
ENG-BIO&AG-1
GENOME-CTR-1-FW
GENOME-CTR-2-FW
HVAC-2-FW
MOL&CELL-BIO-1-FW
MOOBILENET(X)
O&M:UTILITIES-1
PLANT-SCIENCES-1-DMZ
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-11-NR
PLANT-SCIENCES-12-NR
PLANT-SCIENCES-2-DMZ
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-DMZ
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-DMZ
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-5-DMZ
PLANT-SCIENCES-5-FW
PLANT-SCIENCES-6-DMZ
PLANT-SCIENCES-6-FW
PLANT-SCIENCES-8-DMZ
PLANT-SCIENCES-8-FW
PLANT-SCIENCES-9-DMZ
PLANT-SCIENCES-9-FW
WLS-UNMANAGED-1
- Notification modified: 2013-03-28 16:37:04
PLANNED DATA NETWORK MAINTENANCE: AGGIE STADIUM, TERCERO TRLR A, TERCERO TRLR D 03/26/2013 07:30 - 03/26/2013 15:30
Description: AGGIE STADIUM, TERCERO TRLR A, TERCERO TRLR D
Start of Window : 03/26/2013 07:30
End of Window : 03/26/2013 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in AG STAD E, AG STAD N, AG
STAD W, TERC TRLR A, and TERC TRLR D as part of the IDF Upgrade
Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
AG STAD E
AG STAD N
AG STAD W
TERCERO TR D
TERCERO TRLA
VLANs:
ARCH-&-ENGR-1-FW
ARCH-&-ENGR-2
BOOKSTORE-1-FW
FOOD-SERVICE-2-FW
GEN-ACAD-1
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-3-FW
IT-COMMUNRES-13-FW
IT-COMMUNRES-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
- Notification modified: 2013-03-26 18:24:44
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: ARM HR & PAYROLL SRVCS, CH DEV CNTR, FAC ENGY OFC, 03/27/2013 07:30 - 03/27/2013 15:30
Description: IDF Upgrades: ARM HR & PAYROLL SRVCS, CH DEV CNTR, FAC ENGY OFC,
Start of Window : 03/27/2013 07:30
End of Window : 03/27/2013 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in ARM HR & PAYROLL SRVCS, CH
DEV CNTR, FAC ENGY OFC, REC LODGE, TB 179, TB 181, and TB
182 as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
ARM HR & PAYROLL SRVCS
CH DEV CNTR
FAC ENGY OFC
REC LODGE
TB 179
TB 181
TB 182
VLANs:
CHANCELLOR-1-FW
DEAN-AG-3-FW
EMO-1-DMZ
EMO-1-FW
EMO-1-NR
HR&RISK-MGMT-5-DMZ
HR&RISK-MGMT-5-FW
HVAC-1-DMZ
HVAC-1-FW
HVAC-2-DMZ
HVAC-2-FW
HVAC-3
MOOBILENET(X)
O&M:UTILITIES-1
PHYS-PLANT-1-FW
PHYS-PLANT-3-FW
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-9-FW
REC-HALL-2-FW
U-EXTENSION-1-DMZ
U-EXTENSION-1-FW
U-EXTENSION-4-FW
U-EXTENSION-5-DMZ
U-EXTENSION-5-FW
WASTEWATER-1-FW
WLS-UNMANAGED-1
- Notification modified: 2013-03-27 16:13:31
PLANNED MAINTENANCE: DCFS File Share Scheduled Downtime 03/24/2013 07:00 - 03/24/2013 13:00
Description: DCFS File Share Scheduled Downtime
Start of Window : 03/24/2013 07:00
End of Window : 03/24/2013 13:00
(all times are in 24 hour format)
Purpose:
In preparation for replacing SAN hardware we are moving all DCFS file shares behind file abstraction technology. After the maintenance this weekend we will be able to seamlessly migrate from one SAN to another without any further disruption to clients.
Impact:
Clients should plan on no access to DCFS CIFS (windows) or NFS (Unix) shares during that time. The practical downtime will be 0700-0900 hours. The remaining time is for troubleshooting issues or backing out in the event of a failure.
Please be sure to close all files in use prior to the downtime. Any work in open files that have not been saved will be lost.
-------Update 3/24/13 13:30 --------
The upgrade of the DCFS file service did not go as planned. Placing the F5 ARX traffic managers in front of the file shares was only partially successful. The ARX was not able to export all shares due to file name space mapping issues. A mix of UTF and ISO file names caused conflicts that we were not able to resolve within our downtime window.
We therefore backed out the changes and returned the service to full pre-upgrade functionality at 1240.
We have an F5 technician on site, and we continue working on troubleshooting the name space mapping conflicts. Once we determine how to resolve the issue, we'll work with clients to schedule the upgrade again.
Affected Services:
DCFS (all CIFS and NFS file shares)
MyUCDavis (except final grade submission)
MyInfoVault
Computing Account Services
Geckomail
SISWeb
Admissions
- Notification modified: 2013-03-24 14:43:44
PLANNED MAINTENANCE: DNS infrastructure work 03/25/2013 11:00 - 03/25/2013 13:00
Description: DNS infrastructure work
Start of Window : 03/25/2013 11:00
End of Window : 03/25/2013 13:00
(all times are in 24 hour format)
Purpose:
Information and Educational Technology will perform DNSSEC testing using a test domain. This will not affect the ucdavis.edu domain.
Impact:
There should be no degradation or downtime during this work.
Affected Services:
None expected
- Notification modified: 2013-03-25 16:40:03
RESOLVED OUTAGE: Cyrus Server [ms10] 03/19/2013 13:43 - 03/19/2013 14:44
Description: Cyrus Server [ms10]
Start of Window : 03/19/2013 13:43
End of Window : 03/19/2013 14:44
Symptoms:
Emails being sent to ithelp@ucdavis.edu were being queued after the mail server hosting ithelp stopped responding.
Affected Services:
Email help requests sent to ithelp@ucdavis.edu
Actions:
Data Center team restarted services on the email server and queued messages are being delivered to the IT Express inbox.
- Notification modified: 2013-03-19 15:55:39
PLANNED DATA NETWORK MAINTENANCE: Campus IPS Management Service Update 03/19/2013 06:00 - 03/19/2013 08:00
Description: Campus IPS Management Service Update
Start of Window : 03/19/2013 06:00
End of Window : 03/19/2013 08:00
(all times are in 24 hour format)
Purpose:
Update IPS Management servers with vendor recommended code update.
Impact:
None expected.
Affected Services:
128.120.0.0/16 169.237.0.0/16
- Notification modified: 2013-03-19 15:23:54
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown -1633 Da Vinci Ct. 03/15/2013 07:00 - 03/15/2013 08:00
Description: Electrical Shutdown -1633 Da Vinci Ct.
Start of Window : 03/15/2013 07:00
End of Window : 03/15/2013 08:00
(all times are in 24 hour format)
Purpose:
Electrical power was removed in order to install a
circuit breaker in the main distribution panel.
Impact:
Network connectivity may have been interrupted if UPS power was depleted.
Affected Services:
BUILDINGS:
DV 1633 DA VINCI CT
VLANs:
CTR-NEUROSCI-1-FW
- Notification modified: 2013-03-15 09:42:45
PLANNED DATA NETWORK MAINTENANCE: Campus Bandwidth Management Maintenance 03/15/2013 05:30 - 03/15/2013 07:00
Description: Campus Bandwidth Management Maintenance
Start of Window : 03/15/2013 05:30
End of Window : 03/15/2013 07:00
(all times are in 24 hour format)
Purpose:
Performing a firmware patch on the primary Campus bandwidth management unit.
Impact:
None expected. Traffic was re-routed during the event. This was completed a day early.
Affected Services:
All Campus traffic to/from the Internet and Internet2 should an unanticipated outage occur.
- Notification modified: 2013-03-14 06:03:36
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - Primate 03/14/2013 06:00 - 03/14/2013 16:00
Description: Electrical Shutdown - Primate
Start of Window : 03/14/2013 06:00
End of Window : 03/14/2013 16:00
(all times are in 24 hour format)
Purpose:
All Electric power will be removed to re-route main overhead power lines.
Impact:
There will be two separate interruptions:
6:00 AM to 7:00 AM and again from 3:00 PM to 4:00 PM.
Network connectivity will be unavailable once the UPS batteries are depleted. TB 184 will be on generator.
Affected Services:
BUILDINGS:
IET-CEV NXT TO TB 196
PRIM QUARNTN
PRIMATE CENTER AW2
PRIMATE VIROLOGY & IMMUNO
TB 184 (ON POWER GENERATION)
TB 196
VLANs:
CTR-CMP-MED-2-FW
HVAC-1-FW
MOOBILENET(X)
O&M:UTILITIES-1
PRIM-RES-CTR-1-FW
PRIM-RES-CTR-2-FW
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-4-FW
- Notification modified: 2013-03-14 16:44:08
RESOLVED DATA NETWORK OUTAGE: 03/06/2013 16:59 - 03/06/2013 17:50
Start of Window : 03/06/2013 16:59
End of Window : 03/06/2013 17:50
Symptoms:
Data network connectivity to multiple buildings was interrupted.
Affected Services:
Vet Med 3B
VMTH
Surge 3
Surge 4
Actions:
NOC Programmers isolated the problem to a defective card and restored network connectivity. Programmers will continue to monitor the hardware for any further issues.
- Notification modified: 2013-03-06 17:57:27
PLANNED MAINTENANCE: uConnect Exchange Servers 03/08/2013 20:00 - 03/08/2013 23:59
Description: uConnect Exchange Servers
Start of Window : 03/08/2013 20:00
End of Window : 03/08/2013 23:59
(all times are in 24 hour format)
Purpose:
uConnect admins will be upgrading the Production uConnect Exchange servers to Exchange 2010 SP3. This will require all admin Exchange Management Consoles to be upgraded to SP3 also. All Exchange servers will be rebooted after the installation.
Impact:
Brief disruptions in connectivity to mailboxes can be expected as servers and databases fail over to their redundant partner.
Affected Services:
uConnect
- Notification modified: 2013-03-09 00:32:45
RESOLVED DEGRADATION: Banner degradation 03/02/2013 11:00
Description: Banner degradation
Start of Window : 03/02/2013 11:00
(all times are in 24 hour format)
Symptoms:
The scheduled maintenance activity for the Banner system is taking longer than expected. The Banner service is degraded.
Affected Services:
Banner
Actions:
System Admin. and Database Admin. are aware of the issue. Meanwhile, maintenance continues to progress.
- Notification modified: 2013-03-02 15:32:43
RESOLVED DATA NETWORK DEGRADATION: EVM delivery and notification delayed 02/20/2013 08:00 - 02/20/2013 08:15
Description: EVM delivery and notification delayed
Start of Window : 02/20/2013 08:00
End of Window : 02/20/2013 08:15
Symptoms:
The EVM system's email delivery and notification was delayed
for certain users.
Affected Services:
Users with campus voice mail boxes ranging from 20000-24199
may have experienced EVM delivery and notification delays.
Actions:
The system has been reset and is now processing normally.
Actual voice mail was not affected.
- Notification modified: 2013-03-01 18:51:07
RESOLVED DEGRADATION: Status Monitoring 03/01/2013 11:40 - 03/01/2013 12:40
Description: Status Monitoring
Start of Window : 03/01/2013 11:40
End of Window : 03/01/2013 12:40
(all times are in 24 hour format)
Symptoms:
The status monitoring page is falsely reporting several services as degraded or down. Internal communication problems with NIS servers is causing SNMP issues with the monitoring service.
Affected Services:
status.ucdavis.edu
Actions:
System administrators resolved the issue.
- Notification modified: 2013-03-01 13:00:40
PLANNED MAINTENANCE: SmartSite 03/28/2013 22:00 - 03/29/2013 08:00
Description: SmartSite
Start of Window : 03/28/2013 22:00
End of Window : 03/29/2013 08:00
(all times are in 24 hour format)
Purpose:
SmartSite will apply application upgrades to the system.
Impact:
SmartSite will be unavailable during the maintenance window. There should be no impact after the migration.
Affected Services:
SmartSite
- Notification modified: 2013-03-29 05:52:18
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: VMIF (Gladys Valley) 03/02/2013 07:30 - 03/02/2013 15:30
Description: IDF Upgrades: VMIF (Gladys Valley)
Start of Window : 03/02/2013 07:30
End of Window : 03/02/2013 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in VMIF as part of the IDF
Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
VMIF (AKA) GLADYS VALLEY
VLANs:
ARCH-&-ENGR-2
CTR-CPANHLTH-1-FW
DEAN-VETMED-1-FW
DEAN-VETMED-2-FW
HVAC-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
VM-ACADPROGS-1-FW
VM-GEN-I&R-6-FW
VM-RESEARCH-1-FW
- Notification modified: 2013-03-02 15:34:44
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: WHNRC 02/26/2013 07:30 - 02/26/2013 15:30
Description: IDF Upgrades: WHNRC
Start of Window : 02/26/2013 07:30
End of Window : 02/26/2013 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in WHNRC as part of the IDF
Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
WESTERN HUMAN NUTRI RES C
VLANs:
USDA-2-4-DMZ
USDA-2-FW
USDA-4-FW
- Notification modified: 2013-02-26 15:44:23
RESOLVED OUTAGE: Cyrus Server [ms10] 02/22/2013 13:43 - 02/22/2013 14:44
Description: Cyrus Server [ms10]
Start of Window : 02/22/2013 13:43
End of Window : 02/22/2013 14:44
Symptoms:
Emails being sent to ithelp@ucdavis.edu were being queued after the mail server hosting ithelp stopped responding.
Affected Services:
Email help requests sent to ithelp@ucdavis.edu
Actions:
Data Center team restarted services on the email server and queued messages are being delivered to the IT Express inbox.
- Notification modified: 2013-02-22 15:16:45
PLANNED MAINTENANCE: KDC updates 02/26/2013 17:00 - 02/26/2013 22:00
Description: KDC updates
Start of Window : 02/26/2013 17:00
End of Window : 02/26/2013 22:00
(all times are in 24 hour format)
Purpose:
Implement updates to improve service reliability and performance of KDC service.
Impact:
No downtime or service interruption is expected.
Affected Services:
KDC
- Notification modified: 2013-02-26 21:52:45
PLANNED DATA NETWORK MAINTENANCE: Resnet Bandwidth Management Maintenance 02/21/2013 06:00 - 02/21/2013 07:00
Description: Resnet Bandwidth Management Maintenance
Start of Window : 02/21/2013 06:00
End of Window : 02/21/2013 07:00
(all times are in 24 hour format)
Purpose:
Performed a firmware patch on the Resnet bandwidth management unit.
Impact:
None expected; none occurred. Traffic was re-routed during the event.
Affected Services:
All Resnet traffic to/from the Internet and Internet2 could have been affected, if an unanticipated outage occurred.
- Notification modified: 2013-02-21 07:04:35
MAINTENANCE: Cyrus mail servers (MS11) 02/20/2013 20:00 - 02/20/2013 20:05
Description: Cyrus mail servers (MS11)
Start of Window : 02/20/2013 20:00
End of Window : 02/20/2013 20:05
(all times are in 24 hour format)
Purpose:
MS11 will be unavailable for a brief window this evening to roll back a recent patch. The other two mail servers (MS12 and MS13) will remain online during this window. Users on MS11 will be unable to access email during this maintenance window.
Impact:
Users on MS11
Affected Services:
Users on MS11 who use:
- Geckomail (http://geckomail.ucdavis.edu)
- Email clients (Example: Outlook, Thunderbird)
- Smart Phones (Example: Android and iOS devices)
- Notification modified: 2013-02-20 20:35:30
RESOLVED OUTAGE: Smartsite 02/18/2013 09:30 - 02/18/2013 11:00
Description: Smartsite
Start of Window : 02/18/2013 09:30
End of Window : 02/18/2013 11:00
(all times are in 24 hour format)
Symptoms:
SmartSite was unavailable due to a hardware failure.
Affected Services:
Smartsite
Actions:
The vendor isolated the problem to a faulty motherboard and has restored service.
- Notification modified: 2013-02-18 11:33:56
RESOLVED DEGRADATION: Central Email Services 02/16/2013 02:00 - 02/16/2013 07:00
Description: Central Email Services
Start of Window : 02/16/2013 02:00
End of Window : 02/16/2013 07:00
(all times are in 24 hour format)
Symptoms:
One of the Cyrus servers suffered a hardware failure during the regular Recurring Maintenance activity.
Affected Services:
Cyrus
Actions:
System Administrators resolved the issue prior to the closing of the regularly scheduled maintenance window.
- Notification modified: 2013-02-16 08:00:11
RESOLVED DATA NETWORK DEGRADATION: Network Monitoring System Offline 02/14/2013 10:49 - 02/15/2013 14:00
Description: Network Monitoring System Offline
Start of Window : 02/14/2013 10:49
End of Window : 02/15/2013 14:00
(all times are in 24 hour format)
Symptoms:
Network visibility was limited.
Affected Services:
Entire UCD Network monitoring.
Actions:
Network Programmers restored affected server.
- Notification modified: 2013-02-28 19:30:33
PLANNED DATA NETWORK MAINTENANCE: Border Network - Davis Campus Backup 02/20/2013 04:00 - 02/20/2013 06:00
Description: Border Network - Davis Campus Backup
Start of Window : 02/20/2013 04:00
End of Window : 02/20/2013 06:00
(all times are in 24 hour format)
Purpose:
Migrate Davis Campus data network backup circuits to new optical transport equipment.
Impact:
Brief periods of delayed response when networking equipment is migrated to the new optical paths and failover testing is performed.
Affected Services:
128.120.0.0/16
169.237.0.0/16
- Notification modified: 2013-02-20 06:03:36
PLANNED DATA NETWORK MAINTENANCE: Campus Bandwidth Management Maintenance 02/12/2013 05:30 - 02/12/2013 07:00
Description: Campus Bandwidth Management Maintenance
Start of Window : 02/12/2013 05:30
End of Window : 02/12/2013 07:00
(all times are in 24 hour format)
Purpose:
Performing a firmware patch on the secondary Campus bandwidth management unit.
Impact:
None expected. This unit is connected to the secondary Campus link to the border. Traffic is currently not routed over this link.
- Notification modified: 2013-02-12 05:47:06
RESOLVED DEGRADATION: uConnect email and calendaring 02/07/2013 09:10 - 02/07/2013 09:25
Description: uConnect email and calendaring
Start of Window : 02/07/2013 09:10
End of Window : 02/07/2013 09:25
(all times are in 24 hour format)
Symptoms:
Users were reporting being unable to access emails and calendars via owa.ucdavis.edu
Affected Services:
owa.ucdavis.edu
Actions:
System administrators continue to monitor the service.
- Notification modified: 2013-02-07 17:16:45
PLANNED DATA NETWORK MAINTENANCE: BDF Maintenance: VMIF (GLADYS VALLEY) 02/08/2013 05:30 - 02/08/2013 07:00
Description: BDF Maintenance: VMIF (GLADYS VALLEY)
Start of Window : 02/08/2013 05:30
End of Window : 02/08/2013 07:00
(all times are in 24 hour format)
Purpose:
Installing additional cards and moving the current IDF uplinks in preparation for the upcoming IDF replacement project.
Impact:
Multiple brief outages up to 5 minutes as the IDF uplinks are moved to new ports on the BDF.
Affected Services:
BUILDINGS:
VET MED 3B CONSTR TRL1
VMIF (AKA) GLADYS VALLEY
- Notification modified: 2013-02-08 06:01:50
RESOLVED DEGRADATION: uConnect email access 02/04/2013 09:39 - 02/04/2013 10:54
Description: uConnect email access
Start of Window : 02/04/2013 09:39
End of Window : 02/04/2013 10:54
(all times are in 24 hour format)
Symptoms:
Users were reporting issues connecting via owa.ucdavis.edu and regular email clients to their uConnect email stores.
Affected Services:
uConnect email
Actions:
System administrators have resolved the issues. Some users may need to restart their email clients in order to receive new messages.
- Notification modified: 2013-02-06 11:50:02
RESOLVED OUTAGE: Sympa mailing list server 02/04/2013 05:00 - 02/04/2013 09:17
Description: Sympa mailing list server
Start of Window : 02/04/2013 05:00
End of Window : 02/04/2013 09:17
(all times are in 24 hour format)
Symptoms:
Users were unable to make a connection to lists.ucdavis.edu and messages sent to Sympa hosted mailing lists were queued for delivery to the list server.
Affected Services:
Electronic Mailing Lists hosted by Sympa
http://lists.ucdavis.edu
Actions:
System administrators have resolved the issue. Queues messages are being delivered at this time.
- Notification modified: 2013-02-04 10:34:44
PLANNED MAINTENANCE: Campus Anti-Spam Service 02/05/2013 10:00 - 02/05/2013 11:00
Description: Campus Anti-Spam Service
Start of Window : 02/05/2013 10:00
End of Window : 02/05/2013 11:00
(all times are in 24 hour format)
Purpose:
In order to improve UC Davis anti-spam measures, IET will be adding a DCC Reputation score to the campus SpamAssassin rules.
Impact:
Effectiveness of spam filtering is expected to increase.
Result:
Headers of messages matching this test would have notations such as DCC_REPUT_99_100 which would indicate a message originating from an IP known to generate 99-100% spam.
Affected Services:
All incoming and outgoing emails
- Notification modified: 2013-02-05 15:35:41
PLANNED MAINTENANCE: Federated Authentication (Shibboleth IdP) Upgrade 02/04/2013 10:00 - 02/04/2013 17:00
Description: Federated Authentication (Shibboleth IdP) Upgrade
Start of Window : 02/04/2013 10:00
End of Window : 02/04/2013 17:00
(all times are in 24 hour format)
Purpose:
The Federated Authentication (Shibboleth IdP) Service will be upgraded to a newer version of the software.
Impact:
No downtime is expected during the upgrade period. No action should be required by users.
Affected Services:
- Google Apps/Gmail authentication
- U-Learn (SumTotal LMS)
- Shared Service Center Employee Self Service (ServiceNow)
- Other services requiring federated/remote login
- Notification modified: 2013-02-04 22:26:00
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrade: VMLF, CCAH, Equine Performance Lab 01/28/2013 07:30 - 01/28/2013 15:30
Description: IDF Upgrade: VMLF, CCAH, Equine Performance Lab
Start of Window : 01/28/2013 07:30
End of Window : 01/28/2013 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in VMLF, CCAH, Equine Performance Lab as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
CTR FOR COMPANION AN HLTH
EQUINE PERFORMANCE LAB
VET MED LAB FACILITY
VLANs:
CTR-CPANHLTH-1-FW
CTR-CPANHLTH-2-FW
DEAN-VETMED-1-FW
DEAN-VETMED-2-FW
HVAC-1-FW
HVAC-2-FW
IT-CRETV-3-FW
MOOBILENET(X)
O&M:UTILITIES-1
VET-DIAG-LAB-1
VETGENETICS-2-FW
VETGENETICS-3-DMZ
VETGENETICS-3-FW
VETGENETICS-4
VH-ADMIN-1-FW
VH-ADMIN-2-FW
VH-ADMIN-4
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-RESEARCH-1-FW
- Notification modified: 2013-01-28 16:23:19
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrade: IEHR Cln Med, Leukemia lab, TB127, VETA Med Res, CT 01/29/2013 07:30 - 01/29/2013 15:30
Description: IDF Upgrade: IEHR Cln Med, Leukemia lab, TB127, VETA Med Res, CT
Start of Window : 01/29/2013 07:30
End of Window : 01/29/2013 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in IEHR Cln Med, Leukemia lab,
TB127, VETA Med Res, CTR Equine Health, Cell Bio Lab, Vet
Hdqtrs, IEHR Receiving as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
CELL BIO LAB
CTR EQ HLTH
IEHR CLN MED
IEHR RECVING
LEUKEMIA LAB
MRAK
PP LAB
TB 127
VET HDQRS
VET MED GENETICS LAB
VET META RES
VET VES EX B
VLANs:
ANML-RES-SVC-1-FW
CHANCELLOR-1-FW
CHANCELLOR-5-FW
CTR-HLTH&ENV-1-FW
DEAN-AG-3-FW
DEAN-MED-ADM-1-FW
DOE-1-FW
ENV-TOX-1-FW
ENV-TOX-2
HVAC-2-FW
M-COM-HEALTH-2-FW
MOOBILENET(X)
NEMATOLOGY-1-FW
PLAN&BUDGET-1-FW
PLANT-PATH-1-FW
PLANT-PATH-3
PLANT-SCIENCES-2-FW
STUDENT-AFFRS-1-FW
VETGENETICS-1
VETGENETICS-2-FW
VETGENETICS-4
VM-RESEARCH-1-FW
- Notification modified: 2013-01-29 17:13:18
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrade: PP Lab, ADF 10, Waste Water treatment, ARS M3, ARS 01/31/2013 07:30 - 01/31/2013 15:30
Description: IDF Upgrade: PP Lab, ADF 10, Waste Water treatment, ARS M3, ARS
Start of Window : 01/31/2013 07:30
End of Window : 01/31/2013 15:30
(all times are in 24 hour format)
Purpose:
Replaced the IDF equipment in PP Lab, ADF 10, Waste Water
treatment, ARS M3, ARS R1, ARS Tr1537, Ca. Raptor trailer as
part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs were
moved to the new equipment.
Affected Services:
Affected:
BUILDINGS:
ARS M3
ARS R1
ARS TR 1537
CA RPTR TRLR
IT-Env Cntrl 1 UCDNet2
PP LAB
WASTE WATER TREATMENT
VLANs:
ANML-RES-SVC-1-FW
CTR-CMP-MED-5-FW
CTR-HLTH&ENV-1-DMZ
CTR-HLTH&ENV-1-FW
DOE-1-FW
ENV-HLTH&SAF-1-FW
ENV-HLTH&SAF-2
ENV-TOX-1-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
M-COM-HEALTH-1-2-DMZ
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
MOOBILENET(X)
NEMATOLOGY-1-FW
O&M:UTILITIES-1
PHYS-PLANT-1-FW
PLAN&BUDGET-1-FW
PLANT-PATH-1-FW
PLANT-PATH-3
PLANT-SCIENCES-2-FW
WASTEWATER-1-FW
- Notification modified: 2013-01-31 14:00:53
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrade: IEHR Ofc & Lab, Vet VES Ex B, Vet Genetics Lab 01/30/2013 07:30 - 01/30/2013 15:30
Description: IDF Upgrade: IEHR Ofc & Lab, Vet VES Ex B, Vet Genetics Lab
Start of Window : 01/30/2013 07:30
End of Window : 01/30/2013 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in IEHR Ofc & Lab, Vet VES Ex B,
Vet Genetics Lab as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
IEHR OFC&LAB
VET MED GENETICS LAB
VET VES EX B
VLANs:
ANML-RES-SVC-1-FW
CTR-HLTH&ENV-1-DMZ
CTR-HLTH&ENV-1-FW
DEAN-MED-ADM-1-FW
ENV-HLTH&SAF-1-FW
ENV-HLTH&SAF-2
ENV-TOX-1-FW
HVAC-2-FW
M-COM-HEALTH-1-2-DMZ
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
MOOBILENET(X)
PLAN&BUDGET-1-FW
VETGENETICS-1
VETGENETICS-2-FW
VETGENETICS-4
VM-RESEARCH-1-FW
- Notification modified: 2013-01-30 16:27:32
PLANNED DATA NETWORK MAINTENANCE: Resnet Border Link Maintenance 01/23/2013 06:00 - 01/23/2013 08:00
Description: Resnet Border Link Maintenance
Start of Window : 01/23/2013 06:00
End of Window : 01/23/2013 08:00
(all times are in 24 hour format)
Purpose:
Install additional network infrastructure equipment on the Resnet border link.
Impact:
None expected as traffic will be diverted onto a secondary path.
Affected Services:
Residence hall networks.
- Notification modified: 2013-01-23 14:47:37
PLANNED DATA NETWORK MAINTENANCE: Infoblox DNS/DHCP Software Upgrade 01/23/2013 05:00 - 01/23/2013 07:00
Description: Infoblox DNS/DHCP Software Upgrade
Start of Window : 01/23/2013 05:00
End of Window : 01/23/2013 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the code on the Infoblox DNS/DHCP system to the vendor recommended version to resolve a recently announced ISC DNS vulnerability.
Impact:
None expected. The systems are in a high availability configuration and will be upgraded sequentially.
Affected Services:
All Campus and Resnet DNS and DHCP services should an unanticipated outage occur.
- Notification modified: 2013-01-23 06:22:53
PLANNED DATA NETWORK MAINTENANCE: Off-Campus Fiber Plant 01/23/2013 00:00 - 01/23/2013 05:00
Description: Off-Campus Fiber Plant
Start of Window : 01/23/2013 00:00
End of Window : 01/23/2013 05:00
(all times are in 24 hour format)
Purpose:
Off-campus fiber plant maintenance will disrupt a few off-campus connections.
Impact:
Momentary disruption to cable TV service also to Data and Voice connections between UCDavis and UCDHS.
Affected Services:
Cable TV service for Campus Housing.
Voice Trunks between UCD and UCDHS - impacted trunks will be busied out ahead of time to avoid call drops.
800Mhz simulcast - no impact due to redundant links.
Data Networks - not our primary path - results in reduction of alternate paths only.
- Notification modified: 2013-01-23 05:09:09
RESOLVED OUTAGE: IET web sites 01/17/2013 07:38 - 01/17/2013 08:27
Description: IET web sites
Start of Window : 01/17/2013 07:38
End of Window : 01/17/2013 08:27
(all times are in 24 hour format)
Symptoms:
Several IET web pages were not responding.
Affected Services:
IET web pages were not responding including but not limited to:
iet.ucdavis.edu
vpiet.ucdavis.edu
emailforwarding.ucdavis.edu
Additionally several IET web pages were not rendering correctly including but not limited to:
cr.ucdavis.edu
Actions:
IET staff have resolved the issue.
- Notification modified: 2013-01-17 15:42:39
MAINTENANCE: uConnect Client Access Servers 01/18/2013 18:00 - 01/18/2013 18:30
Description: uConnect Client Access Servers
Start of Window : 01/18/2013 18:00
End of Window : 01/18/2013 18:30
(all times are in 24 hour format)
Purpose:
IET system administrators will be updating SSL certificates on the uConnect Client Access Servers (CAS). At the same time additional Subject Alternative Names (SANs) will be added.
Impact:
Depending on the email client in use, users may need to reconnect to the uConnect Exchange servers after the SSL certificates have been updated.
Affected Services:
uConnect Exchange
- Notification modified: 2013-01-18 22:30:47
PLANNED MAINTENANCE: Geckomail 01/17/2013 06:00 - 01/17/2013 06:30
Description: Geckomail
Start of Window : 01/17/2013 06:00
End of Window : 01/17/2013 06:30
(all times are in 24 hour format)
Purpose:
This maintenance is required to re-enable the departmental login feature of Geckomail which was disabled in an earlier update.
Impact:
During the maintenance, the Geckomail service may be inaccessible or degraded. Any users already logged into Geckomail before the upgrade may be required to close their browser session and start a new one.
Affected Services:
Geckomail
- Notification modified: 2013-01-17 07:48:27
RESOLVED DATA NETWORK OUTAGE: Network Outage Freeborn Hall 01/10/2013 15:49 - 01/10/2013 16:15
Description: Network Outage Freeborn Hall
Start of Window : 01/10/2013 15:49
End of Window : 01/10/2013 16:15
(all times are in 24 hour format)
Symptoms:
Loss of network connectivity in Freeborn Hall.
Affected Services:
Network at Freeborn Hall
VLANs:
ASUCD-1-FW
BOOKSTORE-1-FW
CAMPUS-EV&IN-1-FW
FOOD-SERVICE-1-FW
HVAC-2-FW
INTRCOL-ATHL-3-FW
MOOBILENET(X)
MU-GENERAL-1
MU-GENERAL-2
REC-HALL-2-FW
Actions:
The BDF router was reset by the Technician and all traffic has returned to normal.
- Notification modified: 2013-01-10 16:17:34
PLANNED DATA NETWORK MAINTENANCE: Campus SSL VPN update 01/10/2013 06:00 - 01/10/2013 08:00
Description: Campus SSL VPN update
Start of Window : 01/10/2013 06:00
End of Window : 01/10/2013 08:00
(all times are in 24 hour format)
Purpose:
Applied vendor recommended code version to address known issues.
Impact:
All Campus VPN subscribers were potentially subjected to disruption in service when the HA service failed over to the passive node.
Affected Services:
All campus VPN subscribers.
- Notification modified: 2013-01-10 07:18:43
RESOLVED DATA NETWORK OUTAGE: Possible interruption of Voice Network service, Research Park 12/23/2012 18:01 - 12/23/2012 18:11
Description: Possible interruption of Voice Network service, Research Park
Start of Window : 12/23/2012 18:01
End of Window : 12/23/2012 18:11
(all times are in 24 hour format)
Symptoms:
Research Park area voice remote switch suffered water damage.
Affected Services:
DV 1616 Da Vinci Ct
DV 1632 Da Vinci Ct
DV 1633 Da Vinci Ct
DV 1850 Research Park Dr
Neurosci Bldg
Univ Ext Bldg
Univ Svcs Bldg
Ctr Neurosci
Actions:
NOC Manager, engineers, and technicians resolved the problem.
- Notification modified: 2012-12-28 12:11:19
UPDATE DATA NETWORK OUTAGE: Bandwidth Management Equipment 12/18/2012 00:00
Description: Bandwidth Management Equipment
Start of Window : 12/18/2012 00:00
(all times are in 24 hour format)
Symptoms:
NOC programmers determined that one of the units failed and
requires replacement. NOC personnel are currently working to
replace the equipment.
The bandwidth management equipment did not upgrade to the
new code successfully.
Affected Services:
The equipment has been bypassed and traffic is flowing normally.
Actions:
The failed hardware has been replaced and normal network
service has been restored.
- Notification modified: 2012-12-21 09:23:33
PLANNED DATA NETWORK MAINTENANCE: ResNet Border Network 12/20/2012 06:00 - 12/20/2012 07:00
Description: ResNet Border Network
Start of Window : 12/20/2012 06:00
End of Window : 12/20/2012 07:00
(all times are in 24 hour format)
Purpose:
The two 1 GE circuits between the ResNet Router and Davis Campus Border Router were upgraded to a 10 GE circuit.
Impact:
No impact expected; none observed. Network traffic was routed via an alternate path while the upgrade was performed.
Affected Services:
All ResNet traffic to/from external sites.
- Notification modified: 2012-12-20 07:02:00
PLANNED DATA NETWORK MAINTENANCE: Border Network 12/19/2012 06:00 - 12/19/2012 07:00
Description: Border Network
Start of Window : 12/19/2012 06:00
End of Window : 12/19/2012 07:00
(all times are in 24 hour format)
Purpose:
The two 1GE circuits between the border routers in Davis and Sacramento will be upgraded to two 10GE circuits.
Impact:
No impact expected. Both 1GE and 10GE paths will be available during the maintenance window. Traffic will be rerouted between the two border routers, migrating traffic from the 1GE circuits to the 10GE circuits.
Affected Services:
128.120.0.0/16
152.79.0.0/16
169.237.0.0/16
- Notification modified: 2012-12-19 12:24:05
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 12/19/2012 06:00 - 12/19/2012 07:00
Description: Campus Wireless
Start of Window : 12/19/2012 06:00
End of Window : 12/19/2012 07:00
(all times are in 24 hour format)
Purpose:
Adding additional IP addresses for use by wireless and rebalancing subnets.
Impact:
Clients will likely be moved to a new VLAN and require a reconnect as subnet information is changed.
Affected Services:
All managed campus wireless networks.
- Notification modified: 2012-12-19 12:24:25
UPDATE DEGRADATION: Computing Accounts web pages 12/18/2012 10:00
Description: Computing Accounts web pages
Start of Window : 12/18/2012 10:00
(all times are in 24 hour format)
Symptoms:
Some users were reporting that after verifying their identity they received an "Unable to connect to server" error.
Affected Services:
computingaccounts.ucdavis.edu
Actions:
System administrators have implemented changes to lower the load on the servers. They will continue to monitor the situation as new applicants continue to create their accounts tonight and tomorrow, Wednesday 12/19/2012.
- Notification modified: 2012-12-20 05:04:01
RESOLVED OUTAGE: uSQL 12/16/2012 14:00 - 12/16/2012 16:00
Description: uSQL
Start of Window : 12/16/2012 14:00
End of Window : 12/16/2012 16:00
(all times are in 24 hour format)
Symptoms:
uSQL had a cluster failure and resident databases are currently
unavailable.
Affected Services:
Including but not limited to:
Time Reporting System (TRS)
Tivoli End Point (TEM)
Watchfire
Actions:
System administrators resolved the issue.
- Notification modified: 2012-12-17 18:05:29
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 12/18/2012 06:00 - 12/18/2012 07:00
Description: Campus Wireless
Start of Window : 12/18/2012 06:00
End of Window : 12/18/2012 07:00
(all times are in 24 hour format)
Purpose:
Migrating some campus APs to new controller to expand capacity.
Impact:
No wireless access while APs reboot.
Affected Services:
Access to moobilenet, moobilenetx and eduroam.
- Notification modified: 2012-12-18 18:15:22
PLANNED MAINTENANCE: Geckomail 12/19/2012 07:00 - 12/19/2012 08:00
Description: Geckomail
Start of Window : 12/19/2012 07:00
End of Window : 12/19/2012 08:00
(all times are in 24 hour format)
Purpose:
New servers will be added to improve performance. Also, Geckomail will change to using CAS authentication instead of Distauth.
Impact:
No overall outage is expected, although some users may experience authentication issues during that time.
Affected Services:
Geckomail
- Notification modified: 2012-12-19 12:32:18
PLANNED DATA NETWORK MAINTENANCE: EVM Server Maintenance 12/17/2012 18:00 - 12/17/2012 19:30
Description: EVM Server Maintenance
Start of Window : 12/17/2012 18:00
End of Window : 12/17/2012 19:30
(all times are in 24 hour format)
Purpose:
Microsoft security updates.
Impact:
EVM services will not be available during the patching and rebooting of the EVM server.
Affected Services:
All subscribers of EVM services. Email delivery and notification of voice mails will not be available. Users are encouraged to login to their voice mail boxes manually to retrieve any messages.
- Notification modified: 2012-12-17 22:26:45
PLANNED DATA NETWORK MAINTENANCE: Campus and Resnet Bandwidth Management Maintenance 12/18/2012 05:00 - 12/18/2012 07:00
Description: Campus and Resnet Bandwidth Management Maintenance
Start of Window : 12/18/2012 05:00
End of Window : 12/18/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the firmware on the Campus and Resnet bandwidth management systems to the latest vendor recommended version to resolve some recently announced security vulnerabilities.
Impact:
None expected, traffic will be re-routed during the upgrade.
Affected Services:
All Campus and Resnet traffic to and from the Internet and Internet2 should an unanticipated outage occur.
- Notification modified: 2012-12-18 18:15:54
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - WS&E Field Lab 12/13/2012 08:00 - 12/13/2012 14:00
Description: Electrical Shutdown - WS&E Field Lab
Start of Window : 12/13/2012 08:00
End of Window : 12/13/2012 14:00
(all times are in 24 hour format)
Purpose:
All electrical power will be removed for the purpose of installing bird safety wire.
Impact:
Network connectivity will be unavailable once the UPS batteries are depleted.
Affected Services:
BUILDINGS:
WS&E FLB
VLANs:
LAWR-1-FW
____________________
- Notification modified: 2012-12-13 16:10:57
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: Vet Med 3A 3rd, 4th, and 5th Floors 12/20/2012 07:30 - 12/20/2012 15:30
Description: IDF Upgrades: Vet Med 3A 3rd, 4th, and 5th Floors
Start of Window : 12/20/2012 07:30
End of Window : 12/20/2012 15:30
(all times are in 24 hour format)
Purpose:
Replaced the IDF equipment in Vet Med 3A as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs were moved to the new equipment.
Affected Services:
BUILDINGS:
VET MED 3A
VET MED MULTIPURPOSE TEAC
VLANs:
ANML-RES-SVC-1-FW
CTR-CPANHLTH-1-FW
CTR-CPANHLTH-2-FW
CTR-EQUIN-HL-1-FW
CTR-EQUIN-HL-2-FW
DEAN-VETMED-1-DMZ
DEAN-VETMED-1-FW
DEAN-VETMED-2-DMZ
DEAN-VETMED-2-FW
DEAN-VETMED-3-FW
DEAN-VETMED-4-NR
DEAN-VETMED-5-NR
HVAC-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
VH-ADMIN-1-DMZ
VH-ADMIN-1-FW
VH-ADMIN-4
VH-SANS-1-NR
VM-ACADPROGS-1-FW
VM-CENT-SERV-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
VM-VECTOR-DIS-RSCH-1-DMZ
VM-VECTOR-DIS-RSCH-1-FW
- Notification modified: 2012-12-20 15:46:02
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: Vet Med Multipurpose Teaching Facility 12/18/2012 07:30 - 12/18/2012 15:30
Description: IDF Upgrades: Vet Med Multipurpose Teaching Facility
Start of Window : 12/18/2012 07:30
End of Window : 12/18/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Vet Med Multipurpose Teaching Facility as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
VET MED MULTIPURPOSE TEAC
VLANs:
DEAN-VETMED-1-FW
DEAN-VETMED-2-FW
MOOBILENET(X)
VM-ACADPROGS-1-FW
VM-GEN-I&R-6-FW
VM-RESEARCH-1-FW
- Notification modified: 2012-12-18 22:50:07
PLANNED MAINTENANCE: ASB Server Room Shutdown 12/13/2012 18:00 - 12/13/2012 20:00
Description: ASB Server Room Shutdown
Start of Window : 12/13/2012 18:00
End of Window : 12/13/2012 20:00
(all times are in 24 hour format)
Purpose:
The off campus DNS server will be down to conduct an Emergency Power Off switch test.
Impact:
Off campus DNS queries to UC Davis hosts will have intermittent delays as queries fail over to alternate DNS servers.
Affected Services:
Off campus DNS queries
- Notification modified: 2012-12-13 20:32:10
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: Vet Med 3A 1st and 2nd Floors 12/19/2012 07:30 - 12/19/2012 15:30
Description: IDF Upgrades: Vet Med 3A 1st and 2nd Floors
Start of Window : 12/19/2012 07:30
End of Window : 12/19/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Vet Med 3A as part of the IDF
Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
VET MED 3A
VET MED MULTIPURPOSE TEAC
VLANs:
ANML-RES-SVC-1-FW
CTR-CPANHLTH-1-FW
CTR-CPANHLTH-2-FW
CTR-EQUIN-HL-1-FW
CTR-EQUIN-HL-2-FW
DEAN-VETMED-1-DMZ
DEAN-VETMED-1-FW
DEAN-VETMED-2-DMZ
DEAN-VETMED-2-FW
DEAN-VETMED-3-FW
DEAN-VETMED-4-NR
DEAN-VETMED-5-NR
HVAC-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
VH-ADMIN-1-DMZ
VH-ADMIN-1-FW
VH-ADMIN-4
VH-SANS-1-NR
VM-ACADPROGS-1-FW
VM-CENT-SERV-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
VM-VECTOR-DIS-RSCH-1-DMZ
VM-VECTOR-DIS-RSCH-1-FW
- Notification modified: 2012-12-19 14:12:59
MAINTENANCE: CANCELLED: Geckomail 12/11/2012 12:30 - 12/11/2012 13:30
Description: CANCELLED: Geckomail
Start of Window : 12/11/2012 12:30
End of Window : 12/11/2012 13:30
(all times are in 24 hour format)
Purpose:
Administrators will perform the upgrades at a later date.
Geckomail servers are being upgraded from DistAuth to CAS authentication.
Impact:
Users may need to re-authenticate during maintenance window as servers are upgraded.
Affected Services:
Geckomail web interface.
- Notification modified: 2012-12-11 13:58:08
MAINTENANCE: uConnect 12/10/2012 12:00 - 12/10/2012 12:30
Description: uConnect
Start of Window : 12/10/2012 12:00
End of Window : 12/10/2012 12:30
(all times are in 24 hour format)
Purpose:
uConnect mailbox servers are currently seeing high cpu usage. Administrators will be applying a policy to correct the issue but the policy requires a reboot of the Client Access Servers.
Impact:
There may be a brief interruption in service of less than three minutes, but clients should reconnect automatically. If the client does not reconnect automatically it will need to be fully closed and restarted.
Affected Services:
uConnect email
- Notification modified: 2012-12-10 16:11:27
RESOLVED OUTAGE: Distauth 12/07/2012 21:22 - 12/08/2012 02:00
Description: Distauth
Start of Window : 12/07/2012 21:22
End of Window : 12/08/2012 02:00
(all times are in 24 hour format)
Symptoms:
Users are unable to authenticate to services using Distauth.
Affected Services:
Geckomail and other services using Distauth.
Actions:
System administrators have resolved the issue.
- Notification modified: 2012-12-08 02:49:45
RESOLVED OUTAGE: SmartSite 12/04/2012 11:18 - 12/04/2012 11:54
Description: SmartSite
Start of Window : 12/04/2012 11:18
End of Window : 12/04/2012 11:54
(all times are in 24 hour format)
Symptoms:
Users were unable to connect to SmartSite
Affected Services:
SmartSite
Actions:
Vendor administrator restored connectivity and are investigating an issue at their off-site data center.
- Notification modified: 2012-12-04 15:28:15
UPDATE DATA NETWORK OUTAGE: Physical Science & Physics Voice Network issues 12/03/2012 00:00
Description: Physical Science & Physics Voice Network issues
Start of Window : 12/03/2012 00:00
(all times are in 24 hour format)
Symptoms:
No dial tone being reported for several users in Physical Science & Physics buildings.
Affected Services:
Unknown number of affected users and problems may be intermittent.
Actions:
Technicians have identified a flooded manhole and have evacuated the water. The cable splice will be opened up in order to dry and complete repairs. No estimated time of completion.
- Notification modified: 2012-12-11 10:54:37
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - TB196 12/07/2012 06:30 - 12/07/2012 07:30
Description: Electrical Shutdown - TB196
Start of Window : 12/07/2012 06:30
End of Window : 12/07/2012 07:30
(all times are in 24 hour format)
Purpose:
To provide clearance for the Electrical Shutdown on Saturday.
Impact:
None expected. Buildings will be on generator power.
Affected Services:
BUILDINGS:
TB 196
VLANs:
MOOBILENET(X)
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-4-FW
- Notification modified: 2012-12-07 08:29:41
PLANNED DATA NETWORK MAINTENANCE: Switch Replacement - Tupper Hall 4th Floor 12/05/2012 07:15 - 12/05/2012 07:45
Description: Switch Replacement - Tupper Hall 4th Floor
Start of Window : 12/05/2012 07:15
End of Window : 12/05/2012 07:45
(all times are in 24 hour format)
Purpose:
Need to replace a switch that has a failed fan.
Impact:
Brief loss of network connectivity as the patch cords are moved from one switch to the other.
Affected Services:
Users and services in the following building will be affected:
TUPPER HALL
Users and services on the following VLANs will be affected:
DEAN-MED-ADM-12-FW
DEAN-MED-ADM-14-FW
CTR-CMP-MED-5-FW
- Notification modified: 2012-12-05 07:43:26
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - Cowell - CANCELLED 11/30/2012 17:00 - 11/30/2012 20:00
Description: Electrical Shutdown - Cowell - CANCELLED
Start of Window : 11/30/2012 17:00
End of Window : 11/30/2012 20:00
(all times are in 24 hour format)
Purpose:
Electrical power will be removed for the purpose of removing an old surgery ground safety system.
Impact:
Network connectivity will be unavailable once the UPS batteries are depleted.
Affected Services:
BUILDINGS:
COWELL BUILDING
VLANs:
EMPHLTHOAK-1
EMPHLTHOAK-2-FW
MOOBILENET(X)
- Notification modified: 2012-11-30 22:58:20
DEGRADATION: Hotmail.com, Live.com and MSN.com blocking UC Davis emails 11/26/2012 14:39
Description: Hotmail.com, Live.com and MSN.com blocking UC Davis emails
Start of Window : 11/26/2012 14:39
(all times are in 24 hour format)
Symptoms:
Some emails sent to hotmail.com, msn.com and live.com addresses are being returned as undeliverable.
Affected Services:
Messages sent to sent to hotmail.com, msn.com and live.com
Actions:
System administrators have requested removal of UC Davis addresses from the block lists for the listed providers.
- Notification modified: 2012-12-04 10:30:33
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: PRIMATE CTR ADMIN, PRIMATE CTR LAB, SECURITY KIOSK 11/27/2012 07:30 - 11/27/2012 15:30
Description: IDF Upgrades: PRIMATE CTR ADMIN, PRIMATE CTR LAB, SECURITY KIOSK
Start of Window : 11/27/2012 07:30
End of Window : 11/27/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in PRIMATE CTR ADMIN, PRIMATE
CTR LAB, SECURITY KIOSK, CCM as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
CTR COMP MED
PRI SECURITY KIOSK
PRIMATE CENTER ADMIN
PRIMATE CENTER LAB
VLANs:
CTR-CMP-MED-1-FW
CTR-CMP-MED-2-FW
CTR-CMP-MED-3-FW
CTR-CMP-MED-6-DMZ
CTR-CMP-MED-6-NR
CTR-CMP-MED-7-NR
CTR-CMP-MED-8-NR
CTR-CMP-MED-DMZ
DOE-1-FW
ENG-BIOMED-2
HVAC-1-FW
IT-CRETV-3-FW
O&M:UTILITIES-1
PHYS-PLANT-2-FW
PRIM-RES-CTR-1-3-DMZ
PRIM-RES-CTR-1-FW
PRIM-RES-CTR-2-FW
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-4-FW
- Notification modified: 2012-11-27 22:24:02
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: Colony Office, Research Office, Quarantine, Animal 11/28/2012 07:30 - 11/28/2012 15:30
Description: IDF Upgrades: Colony Office, Research Office, Quarantine, Animal
Start of Window : 11/28/2012 07:30
End of Window : 11/28/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Colony Office, Research
Office, Quarantine, Animal Wing 2, Central Supply, North
Colony Records, Animal 5 & 6, TB176-178A, Childhood Health
and Disease as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
IET-CEV NXT TO AHU2
IET-CEV NXT TO TB 196
PRI NORTH COLONY RECORDS
PRIM COL OFC
PRIM QUARNTN
PRIM RSCH OF
PRIMATE CENTER AW2
PRIMATE CENTRAL SUPPLY
VLANs:
CTR-CMP-MED-2-FW
CTR-CMP-MED-3-FW
HVAC-1-FW
IT-CRETV-3-FW
MOOBILENET(X)
O&M:UTILITIES-1
PRIM-RES-CTR-1-FW
PRIM-RES-CTR-2-FW
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-4-FW
- Notification modified: 2012-11-28 13:38:31
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: TB196, TSRF, TB141,TB184, Med Ofc (triple wide), V 11/29/2012 07:30 - 11/29/2012 15:30
Description: IDF Upgrades: TB196, TSRF, TB141,TB184, Med Ofc (triple wide), V
Start of Window : 11/29/2012 07:30
End of Window : 11/29/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in TB196, TSRF, TB141,TB184, Med
Ofc (triple wide), Virology Lab (VIL) as part of the IDF
Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
PRIMATE VIROLOGY & IMMUNO
TB 141
TB 184
TB 196
TSRF
VLANs:
HVAC-1-FW
MOOBILENET(X)
O&M:UTILITIES-1
PRIM-RES-CTR-2-FW
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-4-FW
- Notification modified: 2012-11-29 21:41:29
DATA NETWORK MAINTENANCE: 11/20/2012 13:45 - 11/20/2012 14:45
Start of Window : 11/20/2012 13:45
End of Window : 11/20/2012 14:45
(all times are in 24 hour format)
Purpose:
The NOC has detected a failed interface on an Area router in Area 3 and needs to
migrate the traffic to the resilient path.
Impact:
No network outage expected. Users may notice when the path converges.
Affected Services:
BUILDINGS:
ARM HR & PAYROLL SRVCS
ASTF 1
BKSTR WAREHS
BOWLEY PLT SCI TEACHING
CAMPUS CHILD CARE CENTER
CORE HEADHOUSE
DAIRY
DV 3820 CHLS (PSL)
ENERGY MANAGEMENT OFFICE
FAC RECVG
FAC SERVICES
FAC SHOPS
FIRE&POLICE
GIEDT HALL
HUBERT HEITMAN STAFF CTR
LIF-SCI ADN
MECH 2
PLANT REPRODUCTIVE BIOLOG
REC LODGE
SILO
SILO SOUTH
SURGE 2
SURGE 3
TAPS/POLICE
TB 24
TB 163
TB 169
TB 171
TB 172
TB 179
TB 181
TB 182
TB 191
TB 192
TB 193
TB 200
TB 201
TB 202
TB 203
TB 205
TELCOM
TERCERO TRLA
TERCERO TRLD
THE BARN
THE CENTER
VEG BULB
WEST ENTRY PARKING
VLANs:
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ANML-RES-SVC-1-FW
ARCH-&-ENGR-1-FW
ARCH-&-ENGR-2
ASUCD-1-FW
ATS-CLSSRM-1-NR
ATS-CLSSRM-2-NR
ATS-CLSSRM-3-NR
ATS-CLSSRM-4-NR
ATS-CLSSRM-6-NR
ATS-CLSSRM-7-NR
BIO-SCI-1-DMZ
BOOKSTORE-1-FW
CALSPACE-CNTR-1
CAMPUS-EV&IN-1-FW
CENIC-GATEKEEPER-1
CHANCELLOR-1-FW
CHANCELLOR-5-FW
CHANCELLOR-9-FW
COUNSELING-2-NR
CTR-CPANHLTH-1-FW
CTR-CPANHLTH-2-FW
CTR-EQUIN-HL-1-FW
CTR-EQUIN-HL-2-FW
DC&CLIENT-SVC-11-FW
DC&CLIENT-SVC-13
DC&CLIENT-SVC-38-LR
DC&CLIENT-SVC-39-DMZ
DC&CLIENT-SVC-47
DC-COLO-1-DMZ
DC-COLO-1-FW
DEAN-AG-3-FW
DEAN-AG-6-FW
DEAN-BIO-SCI-1-FW
DEAN-ENGIN-1
DEAN-MED-ADM-1-FW
DEAN-MED-ADM-14-FW
DEAN-MED-ADM-4-FW
DEAN-MED-ADM-6-FW
DEAN-VETMED-1-DMZ
DEAN-VETMED-1-FW
DEAN-VETMED-2-DMZ
DEAN-VETMED-2-FW
DEAN-VETMED-3-FW
DEAN-VETMED-4-NR
DEAN-VETMED-5-NR
DNS-1
DOE-1-DMZ
DOE-1-FW
EMO-1-DMZ
EMO-1-FW
EMO-1-NR
ENG-AP-SCI-1
ENG-MCH&AERO-4
ENV-HLTH&SAF-1-DMZ
ENV-HLTH&SAF-1-FW
ENV-STUDIES-2
EOC-1
EVOL&ECOLOGY-1-FW
FIRE-DEPT-2-FW
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
GEN-ACAD-1
GENOME-CTR-1-FW
GENOME-CTR-2-FW
GRAD-STUDIES-1-FW
GRAD-STUDIES-2-FW
HOUSING-1-FW
HR&RISK-MGMT-3-FW
HR&RISK-MGMT-5-DMZ
HR&RISK-MGMT-5-FW
HVAC-1-DMZ
HVAC-1-FW
HVAC-2-DMZ
HVAC-2-FW
HVAC-3
IT-COMMUNRES-1-DMZ
IT-COMMUNRES-1-FW
IT-COMMUNRES-11
IT-COMMUNRES-12-FW
IT-COMMUNRES-13-FW
IT-COMMUNRES-2-FW
IT-COMMUNRES-4-FW
IT-COMMUNRES-8-FW
IT-CRETV-2-3-DMZ
IT-CRETV-2-FW
IT-CRETV-3-FW
IT-CRETV-COM-1-FW
IT-INFO-RES-1
IT-INFO-RES-10
IT-INFO-RES-11
IT-INFO-RES-12
IT-INFO-RES-14
IT-INFO-RES-15
IT-INFO-RES-16
IT-INFO-RES-17-FW
IT-INFO-RES-18
IT-INFO-RES-19-20-DMZ
IT-INFO-RES-19-FW
IT-INFO-RES-20-FW
IT-INFO-RES-25
IT-INFO-RES-26-FW
IT-INFO-RES-9
JMIE-1
JMIE-2-FW
JMIE-3-FW
JMIE-5
M-ANESTHESIO-1-DMZ
M-ANESTHESIO-1-FW
M-COM-HEALTH-2-FW
M-GEN-I&R-1
M-OPTHAMOL-1
M-OTOLYMGOL-1
M-PEDIATRICS-1
M-PHYS-MED-1-DMZ
M-PHYS-MED-1-FW
MICROBIOLOGY-1-FW
MOL&CELL-BIO-1-FW
MOOBILENET(X)
MU-GENERAL-2
NEUROPHY-BEH-1-FW
O&M:UTILITIES-1
PARKING-SVCS-1-DMZ
PARKING-SVCS-1-FW
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PHYS-PLANT-4-FW
PHYS-PLANT-5-FW
PHYS-PLANT-6-FW
PHYS-PLANT-DMZ
PLAN&BUDGET-1-FW
PLANT-BIOLOGY-1-DMZ
PLANT-BIOLOGY-1-FW
PLANT-BIOLOGY-2-NR
PLANT-BIOLOGY-3-NR
PLANT-BIOLOGY-4-NR
PLANT-SCIENCES-1-DMZ
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-11-NR
PLANT-SCIENCES-12-NR
PLANT-SCIENCES-2-DMZ
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-DMZ
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-DMZ
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-5-DMZ
PLANT-SCIENCES-5-FW
PLANT-SCIENCES-6-DMZ
PLANT-SCIENCES-6-FW
PLANT-SCIENCES-8-DMZ
PLANT-SCIENCES-8-FW
PLANT-SCIENCES-9-DMZ
PLANT-SCIENCES-9-FW
POLICE-1
RADIO-INTEROP-1-FW
REC-HALL-2-FW
STAF-DEV&PRF-2-FW
STUDENT-AFFRS-1-FW
STUDENT-REC-1
TEACH-RES-CT-1-FW
U-EXTENSION-1-DMZ
U-EXTENSION-1-FW
U-EXTENSION-4-FW
U-EXTENSION-5-DMZ
U-EXTENSION-5-FW
VETGENETICS-3-DMZ
VM-ACADPROGS-1-FW
VM-ANATOMY-1-FW
VM-CENT-SERV-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-5-FW
VM-GEN-I&R-6-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
WASTEWATER-1-FW
WLS-KING-1
WLS-UNMANAGED-1
- Notification modified: 2012-11-20 21:38:55
PLANNED MAINTENANCE: Oracle Names Service Upgrade 11/27/2012 08:00 - 11/27/2012 09:00
Description: Oracle Names Service Upgrade
Start of Window : 11/27/2012 08:00
End of Window : 11/27/2012 09:00
(all times are in 24 hour format)
Purpose:
The Oracle Names servers are being upgraded and virtualized. The service will be provided on the same IP addresses and hostnames currently in use. No changes to client software or firewalls are required.
Impact:
There should be no degradation or downtime during this maintenance.
- Notification modified: 2012-11-27 16:54:35
MAINTENANCE: External DNS 11/15/2012 19:30 - 11/15/2012 22:20
Description: External DNS
Start of Window : 11/15/2012 19:30
End of Window : 11/15/2012 22:20
(all times are in 24 hour format)
Purpose:
Servers at the UCDHS ASB Data Center need to be migrated back to the primary power source from the temporary power source now that repairs have been made to a failing automatic transfer switch.
Impact:
The only UCD main campus service that will be impacted is external DNS. Initial campus DNS lookups from off campus users may experience delays.
Affected Services:
External DNS
- Notification modified: 2012-11-15 21:51:38
MAINTENANCE: Email Servers 11/14/2012 19:00 - 12/31/1969 16:00
Description: Email Servers
Start of Window : 11/14/2012 19:00
End of Window : 12/31/1969 16:00
(all times are in 24 hour format)
Purpose:
In order to minimize spam being sent via compromised accounts and causing UC Davis email servers to be blocked by many internet services, IET System Administrators will be making changes to the campus anti spam system.
Impact:
The campus RBL service blocks IP addresses that send spam messages through the email routing servers when a certain threshold of spam messages is met. Currently, authenticated users bypass this check. System administrators are changing the RBL service to start including authenticated users in the spam checks and will block off campus IP addresses if they meet the defined spam thresholds even if sent via an authenticated account.
Affected Services:
Outgoing emails
- Notification modified: 2012-12-11 15:37:09
PLANNED DATA NETWORK MAINTENANCE: Primate Center Area 11/14/2012 05:30 - 11/14/2012 08:00
Description: Primate Center Area
Start of Window : 11/14/2012 05:30
End of Window : 11/14/2012 08:00
(all times are in 24 hour format)
Purpose:
Installing additional cards in the BDF router and moving the IDF uplinks in preparation for the IDF Upgrades in the Primate Center buildings.
Impact:
Multiple brief outages as the IDF uplinks are moved.
Affected Services:
BUILDINGS:
CTR COMP MED
IET-CEV NXT TO AHU2
IET-CEV NXT TO TB 196
COLLINS ELEC CONST TRLR
LNDFL SCALE
PRI NORTH COLONY RECORDS
PRI SOUTH COLONY RECORDS
PRI SECURITY KIOSK
PRIM COL OFC
PRIM FREEZER
PRIM QUARNTN
PRIM RSCH OF
PRIMATE CENTER ADMIN
PRIMATE CENTER AW2
PRIMATE CENTER LAB
PRIMATE CENTRAL SUPPLY
PRIMATE SHOP
PRIMATE VIROLOGY & IMMUNO
SOLETEK CONST TRLR
TB 141
TB 184
TB 196
VLANs:
ARCH-&-ENGR-1-FW
ARCH-&-ENGR-2
CTR-CMP-MED-1-FW
CTR-CMP-MED-2-FW
CTR-CMP-MED-3-FW
CTR-CMP-MED-6-DMZ
CTR-CMP-MED-6-NR
CTR-CMP-MED-7-NR
CTR-CMP-MED-8-NR
CTR-CMP-MED-DMZ
DOE-1-FW
ENG-BIOMED-2
HVAC-1-FW
HVAC-2-FW
IT-CRETV-3-FW
MOOBILENET(X)
NEUROPHY-BEH-3
O&M:UTILITIES-1
PHYS-PLANT-2-FW
PRIM-RES-CTR-1-3-DMZ
PRIM-RES-CTR-1-FW
PRIM-RES-CTR-2-FW
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-4-FW
- Notification modified: 2012-11-14 06:24:16
RESOLVED DEGRADATION: Email delivery 11/09/2012 23:00 - 11/15/2012 15:25
Description: Email delivery
Start of Window : 11/09/2012 23:00
End of Window : 11/15/2012 15:25
(all times are in 24 hour format)
Symptoms:
Due to a number of compromised accounts sending out spam and phishing messages the campus email system was blocked from delivering to several major email providers.
Affected Services:
Reported services blocking UC Davis
Hotmail/MSN
ATT
Comcast
Cox
Blackberry
NexTel
Additionally other services may be blocking UC Davis at this time.
Actions:
The Abuse Team has disabled the compromised accounts that were identified as the culprits. All of the existing blocks by the identified email services have been removed.
- Notification modified: 2012-11-15 20:10:04
RESOLVED OUTAGE: Mothra Database Down 11/10/2012 23:00 - 11/11/2012 02:10
Description: Mothra Database Down
Start of Window : 11/10/2012 23:00
End of Window : 11/11/2012 02:10
(all times are in 24 hour format)
Symptoms:
The Mothra and Whitepages databases are currently down.
Affected Services:
Computing Account Services
Banner
Kuali
Course Management
Final Grade Submission
Actions:
System administrators have resolved the issue.
- Notification modified: 2012-11-11 03:08:32
MAINTENANCE: UPDATE: External DNS 11/08/2012 17:00 - 11/08/2012 21:00
Description: UPDATE: External DNS
Start of Window : 11/08/2012 17:00
End of Window : 11/08/2012 21:00
(all times are in 24 hour format)
Purpose:
Servers at the UCDHS ASB Data Center need to be migrated to a temporary power source in order to make repairs to a failing automatic transfer switch.
Impact:
The only UCD main campus service that will be impacted is external DNS. Initial campus DNS lookups from off campus users may experience delays.
UPDATE: The electrical work at the UCDHS data center is taking longer than expected and therefore the downtime window has been extended from 19:00 to 21:00.
Affected Services:
External DNS
- Notification modified: 2012-11-08 21:05:18
RESOLVED DATA NETWORK OUTAGE: EVM email and deliveries delayed. 11/07/2012 18:30 - 11/08/2012 10:01
Description: EVM email and deliveries delayed.
Start of Window : 11/07/2012 18:30
End of Window : 11/08/2012 10:01
(all times are in 24 hour format)
Symptoms:
The EVM system's email delivery and notification may be delayed for certain users.
Affected Services:
Users with voice mail boxes from 2-8800 thru 4-7599 may not have received email delivery or notifications since approximately 6:30 PM,on Nov 7th. Regular Voicemail delivery has not been affected. Users in that range are encouraged to login to their voicemail to retrieve their messages.
Actions:
Vendor has stopped and restarted application to resolve. Personnel are investigating cause.
- Notification modified: 2012-11-08 10:51:30
PLANNED DATA NETWORK MAINTENANCE: UC Davis Health System 11/14/2012 03:00 - 11/14/2012 04:30
Description: UC Davis Health System
Start of Window : 11/14/2012 03:00
End of Window : 11/14/2012 04:30
(all times are in 24 hour format)
Purpose:
The UC Davis Health System will migrate to new perimeter network hardware and upgrade their network connections to external sites.
Impact:
Connectivity to the UC Davis Health System and Sacramento Campus from external sites will not be available during the maintenance window.
Affected Services:
152.79.0.0/16
- Notification modified: 2012-11-14 05:27:12
RESOLVED DATA NETWORK OUTAGE: EVM email and deliveries delayed 11/05/2012 19:00 - 11/07/2012 10:52
Description: EVM email and deliveries delayed
Start of Window : 11/05/2012 19:00
End of Window : 11/07/2012 10:52
(all times are in 24 hour format)
Symptoms:
The EVM system's email delivery and notification may be delayed for certain users.
Affected Services:
Users with voice mail boxes from 2-8800 thru 4-7599 may not have received email delivery or notifications since approximately 7:00 PM,on Nov 5th. Regular Voicemail delivery has not been affected. Users in that range are encouraged to login to their voicemail to retrieve their messages.
Actions:
RESOLVED - Vendor has restarted the application and EVM
email deliveries and notifications have resumed.
- Notification modified: 2012-11-07 14:14:06
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - King Hall 11/16/2012 20:00 - 11/17/2012 04:00
Description: Electrical Shutdown - King Hall
Start of Window : 11/16/2012 20:00
End of Window : 11/17/2012 04:00
(all times are in 24 hour format)
Purpose:
All electrical power will be removed to support contractor work.
Impact:
Network connectivity will be unavailable once the UPS batteries are depleted.
Affected Services:
The following buildings are affected:
KING HALL
The following VLANs are affected:
ARCH-&-ENGR-1-FW
ARCH-&-ENGR-2
HVAC-2-FW
IT-CRETV-3-FW
IT-INFO-RES-9
LAW-1-2-DMZ
LAW-1-FW
LAW-2-FW
LAW-3-FW
LAW-CLSSRM-NR
MOOBILENET(X)
O&M:UTILITIES-1
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
- Notification modified: 2012-11-17 18:53:13
PLANNED MAINTENANCE: Geckomail 11/08/2012 08:00 - 11/30/2012 17:00
Description: Geckomail
Start of Window : 11/08/2012 08:00
End of Window : 11/30/2012 17:00
(all times are in 24 hour format)
Purpose:
Geckomail will be undergoing maintenance. New virtual servers are being added to the pool to replace the existing servers and authentication is being switched to CAS.
Impact:
There should be no degradation or downtime during this maintenance.
Affected Services:
None expected
- Notification modified: 2012-11-30 17:28:10
RESOLVED DEGRADATION: Comcast blocking UC Davis emails 11/05/2012 08:00 - 11/05/2012 15:00
Description: Comcast blocking UC Davis emails
Start of Window : 11/05/2012 08:00
End of Window : 11/05/2012 15:00
(all times are in 24 hour format)
Symptoms:
Some emails sent to comcast.net addresses were being returned as undeliverable.
Affected Services:
Messages sent from UC Davis mail servers to comcast.net addresses.
Actions:
UC Davis mail servers have been removed from the Comcast block list. The issue was due to several UC Davis accounts that were compromised by phishing attempts and used to send spam through our servers.
- Notification modified: 2012-11-05 16:32:26
PLANNED DATA NETWORK MAINTENANCE: Poultry HQ -Electrical Shutdown 11/06/2012 07:00 - 11/06/2012 14:30
Description: Poultry HQ -Electrical Shutdown
Start of Window : 11/06/2012 07:00
End of Window : 11/06/2012 14:30
(all times are in 24 hour format)
Purpose:
Electrical power will be removed for the purpose of
installing bird wire protection.
Impact:
Data Network connectivity will be interrupted once UPS
battery power is depleted. Generator power will be provided
between 7:30AM and 2:00 PM.
Affected Services:
VLANs:
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
- Notification modified: 2012-11-06 15:40:43
PLANNED MAINTENANCE: SmartSite Daylight Savings Change 11/04/2012 01:50 - 11/04/2012 02:10
Description: SmartSite Daylight Savings Change
Start of Window : 11/04/2012 01:50
End of Window : 11/04/2012 02:10
(all times are in 24 hour format)
Purpose:
SmartSite will be unavailable during Daylight Saving time adjustments. No application changes or system patches will be deployed. This is simply a shutdown and restart of the service to ensure start/end times on events do not collide.
Impact:
SmartSite will be unavailable during the window but will be back as normal afterwards.
Affected Services:
SmartSite
- Notification modified: 2012-11-04 09:33:26
MAINTENANCE: SmartSite 10/31/2012 17:15 - 10/31/2012 18:10
Description: SmartSite
Start of Window : 10/31/2012 17:15
End of Window : 10/31/2012 18:10
(all times are in 24 hour format)
Purpose:
The SmartSite vendor, rSmart, needs to restart the servers for SmartSite to resolve access and slow connection issues.
Impact:
Users will be unable to access SmartSite and users currently connected will be disconnected.
Affected Services:
SmartSite
- Notification modified: 2012-10-31 18:47:20
RESOLVED DEGRADATION: SmartSite 10/31/2012 15:45 - 10/31/2012 18:10
Description: SmartSite
Start of Window : 10/31/2012 15:45
End of Window : 10/31/2012 18:10
(all times are in 24 hour format)
Symptoms:
Users were reporting slow loading and time outs when trying to access smartsite.ucdavis.edu
Affected Services:
SmartSite
Actions:
SmartSite servers were restarted and normal access has been restored.
- Notification modified: 2012-10-31 18:17:37
RESOLVED DEGRADATION: Data Center Network 10/31/2012 09:05 - 11/01/2012 13:35
Description: Data Center Network
Start of Window : 10/31/2012 09:05
End of Window : 11/01/2012 13:35
(all times are in 24 hour format)
Symptoms:
Some users were reporting intermittent network disconnects.
Affected Services:
Data Center hosted services including but not necessarily limited to:
CMS
MyUCDavis
Banner
SMTP
Actions:
Data Center staff have identified the devices causing the intermittent network disconnects experienced since Monday 10/29/2012. The devices have been reconfigured, and Data Center staff are working with the vendor to determine the root cause of the problem.
- Notification modified: 2012-11-01 13:53:48
PLANNED DATA NETWORK MAINTENANCE: Campus IPS upgrade 11/06/2012 05:30 - 11/06/2012 08:00
Description: Campus IPS upgrade
Start of Window : 11/06/2012 05:30
End of Window : 11/06/2012 08:00
(all times are in 24 hour format)
Purpose:
Upgrade IPS management to vendor recommended code.
Impact:
None Expected
- Notification modified: 2012-11-06 14:18:45
MAINTENANCE: SmartSite 10/30/2012 12:15 - 10/30/2012 13:00
Description: SmartSite
Start of Window : 10/30/2012 12:15
End of Window : 10/30/2012 13:00
(all times are in 24 hour format)
Purpose:
The SmartSite vendor, rSmart, needs to restart the servers for SmartSite to resolve access and slow connection issues.
Impact:
All SmartSite users will be disconnected at the time restart.
Affected Services:
SmartSite
- Notification modified: 2012-10-30 13:21:08
RESOLVED DEGRADATION: SmartSite 10/30/2012 11:00 - 10/30/2012 13:00
Description: SmartSite
Start of Window : 10/30/2012 11:00
End of Window : 10/30/2012 13:00
(all times are in 24 hour format)
Symptoms:
Users were experiencing long load times and occasional timeouts when connecting to SmartSite.
Affected Services:
SmartSite
Actions:
The vendor, rSmart, preformed emergency maintenance between 12:15pm and 1pm to resolve performance issues.
- Notification modified: 2012-10-30 14:00:18
RESOLVED DEGRADATION: Data Center Network 10/30/2012 09:10 - 10/30/2012 13:00
Description: Data Center Network
Start of Window : 10/30/2012 09:10
End of Window : 10/30/2012 13:00
(all times are in 24 hour format)
Symptoms:
On an intermittent basis users were unable to access Data Center hosted services.
Affected Services:
Data Center services including but not limited to:
MyUCDavis
Status
SMTP
Geckomail
Banner
CMS
CAS
Actions:
Internal networking issues have resolved themselves but Data Center staff continue to observe the network and work to determine the root issue. Users may need to restart programs and/or clear their web browser cache to reconnect.
- Notification modified: 2012-10-30 16:30:36
RESOLVED VOICE NETWORK OUTAGE: EVM emails and notifications not sent 10/29/2012 11:05 - 10/29/2012 12:10
Description: EVM emails and notifications not sent
Start of Window : 10/29/2012 11:05
End of Window : 10/29/2012 12:10
Symptoms:
Recent EVM emails and notifications not sent.
Affected Services:
Users of the EVM-Enhanced Voicemail Service may not have
received recent emails and notifications of campus voicemails.
Actions:
The vendor was able to restart the hung applications as of
12:10 PM. All prior scheduled EVM emails and notifications
should now be delivered. It is recommended that those
affected users, retrieve their messages one time, by
manually dialing into their voice mail box.
- Notification modified: 2012-10-29 13:33:50
RESOLVED VOICE NETWORK OUTAGE: 10/24/2012 17:00 - 10/26/2012 14:40
Start of Window : 10/24/2012 17:00
End of Window : 10/26/2012 14:40
(all times are in 24 hour format)
Symptoms:
Email delivery and notification for the EVM system may have been delayed for certain users.
Affected Services:
Users with voice mail boxes from 2-4200 thru 2-8799 may not have received email delivery or notifications since 5:00 PM Wednesday, Oct 24th.
Actions:
The vendor worked with NOC and data center personnel to restart partition as of 2:40 PM. All prior scheduled EVM emails and notifications should now be delivered. It is recommended that those affected users, retrieve their messages one time, by manually dialing into their voice mail box.
- Notification modified: 2012-10-26 23:45:55
PLANNED DATA NETWORK MAINTENANCE: Infoblox DNS/DHCP Software Upgrade 10/31/2012 05:00 - 10/31/2012 07:00
Description: Infoblox DNS/DHCP Software Upgrade
Start of Window : 10/31/2012 05:00
End of Window : 10/31/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on the Infoblox DNS/DHCP systems to address recently released software vulnerabilities.
Impact:
None expected. The system is configured in a high availability pair and will be upgraded one at a time.
Affected Services:
All Campus and Resnet DNS and DHCP services should an unanticipated outage occur.
- Notification modified: 2012-10-31 06:15:02
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: Facilities Shops, Facilities Services, Facilities 10/29/2012 07:30 - 10/29/2012 15:30
Description: IDF Upgrades: Facilities Shops, Facilities Services, Facilities
Start of Window : 10/29/2012 07:30
End of Window : 10/29/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Facilities Shops, Facilities
Services, and Facilities Mechanical as part of the IDF
Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
FAC MECH
FAC RECVG
FAC SERVICES
FAC SHOPS
VLANs:
HOUSING-1-FW
HVAC-1-FW
HVAC-2-FW
MOOBILENET(X)
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
- Notification modified: 2012-10-29 13:23:58
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: TAPS/Police, Fire and Police, West Entry Parking S 10/30/2012 07:30 - 10/30/2012 15:30
Description: IDF Upgrades: TAPS/Police, Fire and Police, West Entry Parking S
Start of Window : 10/30/2012 07:30
End of Window : 10/30/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in TAPS/Police, Fire and Police,
and West Entry Parking Structure as part of the IDF Upgrade
Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
FIRE&POLICE
TAPS/POLICE
WEST ENTRY PARKING
VLANs:
CAMPUS-EV&IN-1-FW
DOE-1-DMZ
DOE-1-FW
ENV-HLTH&SAF-1-DMZ
ENV-HLTH&SAF-1-FW
EOC-1
FIRE-DEPT-2-FW
HVAC-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
PARKING-SVCS-1-DMZ
PARKING-SVCS-1-FW
PHYS-PLANT-1-FW
PHYS-PLANT-3-FW
PLAN&BUDGET-1-FW
POLICE-1
RADIO-INTEROP-1-FW
VETGENETICS-3-DMZ
________________________
- Notification modified: 2012-10-30 13:30:09
PLANNED MAINTENANCE: Email Routing Service 10/30/2012 08:00 - 11/13/2012 17:00
Description: Email Routing Service
Start of Window : 10/30/2012 08:00
End of Window : 11/13/2012 17:00
(all times are in 24 hour format)
Purpose:
The email routing service will be undergoing maintenance. New virtual servers are being added to the pools to replace the existing servers.
Impact:
There should be no degradation or downtime during this maintenance.
Affected Services:
None expected.
- Notification modified: 2012-11-13 19:52:11
DATA NETWORK MAINTENANCE: Power Injector Replacement - RMI North 10/24/2012 07:00 - 10/24/2012 08:00
Description: Power Injector Replacement - RMI North
Start of Window : 10/24/2012 07:00
End of Window : 10/24/2012 08:00
Purpose:
We will be replacing the power injectors in the closets that feed the wireless access points in order to optimize AP performance.
Impact:
Loss of network connectivity to the wireless network as each access point is moved from one port to another.
Affected Services:
Users and services in the following building will be affected:
RMI NORTH
Users and services on the following VLANs will be affected:
MOOBILENET(X)
- Notification modified: 2012-10-25 08:22:40
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: TB 206, TB 207, Annual Fund Trailer, TB 30, Walnut 10/25/2012 07:30 - 10/25/2012 15:30
Description: IDF Upgrades: TB 206, TB 207, Annual Fund Trailer, TB 30, Walnut
Start of Window : 10/25/2012 07:30
End of Window : 10/25/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in TB 206, TB 207, Annual Fund Trailer, TB 30, Walnut, Valley Oak, Elderbeery, and Willow Cottages as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
ANNUAL FUND TRLR
ELDERBERRY COTTAGE
TB 30
TB 206
TB 207
VALLEY OAK COTTAGE
WALNUT COTTAGE
WILLOW COTTAGE
VLANs:
ALUMNI-AFFRS-1-FW
DEAN-AG-3-FW
DEAN-AG-6-DMZ
DEAN-ENGIN-1
DEAN-ENGIN-2
DEAN-ENGIN-3
DEAN-ENGIN-4
DEAN-ENGIN-5
EDUCATION-1-FW
ENG-AP-SCI-1
ENG-AP-SCI-4
ENG-BIO&AG-1
ENG-BIOMED-2
ENG-CHEM&MAT-2-FW
ENG-CHEM&MAT-3-DMZ
ENG-CHEM&MAT-3-FW
ENG-ELEC&CMP-1
ENG-ELEC&CMP-2
ENG-ELEC&CMP-3
ENG-ELEC&CMP-4
ENG-MCH&AERO-1
ENG-MCH&AERO-1-DMZ
ENG-MCH&AERO-2
ENG-MCH&AERO-3
ENG-MCH&AERO-4
IDAV-1
IT-CRETV-3-FW
LAW-1-FW
LAW-2-FW
MOOBILENET(X)
NUTRITION-1-FW
PHYS-PLANT-3-FW
WLS-UNMANAGED-1
- Notification modified: 2012-10-25 15:42:25
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 10/29/2012 08:00 - 10/29/2012 08:30
Description: Campus Wireless
Start of Window : 10/29/2012 08:00
End of Window : 10/29/2012 08:30
(all times are in 24 hour format)
Purpose:
Updating Certificate for moobilnetx and resnetx.
Impact:
Depending upon device and operating system users may need to acknowledge and accept the new certificate from eap.noc.ucdavis.edu when connecting to moobilenetx/resnetx.
Affected Services:
IT Express has posted an xbase article, http://xbase.ucdavis.edu/2236, with additional information
about the new certificate, including screen shots of the prompts that owners of various laptops might see.
- Notification modified: 2012-10-29 13:22:50
DATA NETWORK MAINTENANCE: Area Router Reload 10/24/2012 05:00 - 10/24/2012 06:00
Description: Area Router Reload
Start of Window : 10/24/2012 05:00
End of Window : 10/24/2012 06:00
(all times are in 24 hour format)
Purpose:
Increase Router limits to handle larger user population - This increase requires a router reload
Impact:
Wired connections through routers will use alternate paths - but all Campus Wireless will have no UCDNet/Internet connectivity while the Router reloads
Affected Services:
All Campus Managed Wireless networks
BUILDINGS:
DV 105 E ST
DV 1712 PICASSO STREET
DV 2795 2ND STREET
DV 328 D STREET
DV 412 F STREET
DV 607 PENA DR
DV 633 PENA DR
RR WEATHER
TELCOM
VLANs:
ANIMAL-SCI-1-FW
ANTHROPOLOGY-1-FW
ARCH-&-ENGR-2
ART-1-FW
ART-2-FW
ATS-CLSSRM-1-NR
BOOKSTORE-1-FW
CABA-1
CO-OPS-1
COUNSELING-2-NR
CTR-CMP-MED-1-FW
CTR-CMP-MED-4-DMZ
CTR-CMP-MED-4-FW
CTR-CMP-MED-5-FW
CULTURE-STDS-1-FW
DEAN-AG-3-FW
DESIGN-2-FW
DOMES-1
ENG-MCH&AERO-4
ENV-STUDIES-2
FOOD-SERVICE-1-FW
FREERADIUS-1
GEN-ACAD-1
HUMN&COM-DEV-1-FW
HVAC-2-FW
IN-GOVT-AFF-1-DMZ
IN-GOVT-AFF-1-FW
INTRCOL-ATHL-1-FW
IT-COMMUNRES-2-FW
IT-COMMUNRES-8-FW
LARRY-1-NR
LAW-1-FW
LAWR-1-FW
LAWR-3
M-PSYCHIATRY-1
MOOBILENET(X)
MU-GENERAL-1
NOC-1-FW
O&M:UTILITIES-1
OCM-1-FW
PARKING-SVCS-1-FW
PHYS-PLANT-1-FW
PHYS-PLANT-3-FW
PLANT-BIOLOGY-1-FW
PLANT-BIOLOGY-3-NR
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-9-FW
RADIO-INTEROP-1-FW
REC-HALL-2-FW
SIP-1
SIP-2
SIP-DMZ
U-EXTENSION-1-FW
U-EXTENSION-5-FW
UCD-MNRC-1
VH-ADMIN-1-FW
VIT&ENOL-1-FW
VMTRC-TULARE-1
VOIP-MGC-1
WLS-UNMANAGED-1
WLS-VMIF
- Notification modified: 2012-10-24 06:15:06
PLANNED MAINTENANCE: SmartSite 10/23/2012 05:30 - 10/23/2012 07:00
Description: SmartSite
Start of Window : 10/23/2012 05:30
End of Window : 10/23/2012 07:00
(all times are in 24 hour format)
Purpose:
The following SmartSite tools are experiencing limited functionality:
1.) Tests & Quizzes
2.) Forums
3.) Messages
This issue will be addressed during our normal maintenance window tomorrow morning October 23, 2012 between 5:30 AM and 07:00 AM.
Impact:
SmartSite will be unavailable during the maintenance window. There should be no impact after the migration.
Affected Services:
SmartSite
- Notification modified: 2012-10-23 06:13:51
RESOLVED DEGRADATION: Data Center Network Degradation 10/22/2012 16:32 - 10/22/2012 17:17
Description: Data Center Network Degradation
Start of Window : 10/22/2012 16:32
End of Window : 10/22/2012 17:17
(all times are in 24 hour format)
Symptoms:
Some users were unable to access Data Center hosted resources.
Affected Services:
Services that are in VMware, including but not limited to uConnect/OWA and status.ucdavis.edu.
Actions:
A network configuration on the hardware hosting the VMWare service resulted in a network broadcast storm. The network configuration was quickly backed out, but the storm caused a hardware error which was rectified by unplugging and plugging back in the fiber uplinks.
- Notification modified: 2012-10-22 18:01:05
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: School Of Education, TB 116, TB 117, TB 123 10/24/2012 07:30 - 10/24/2012 15:30
Description: IDF Upgrades: School Of Education, TB 116, TB 117, TB 123
Start of Window : 10/24/2012 07:30
End of Window : 10/24/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in School Of Education, TB 116, TB 117, and TB 123 as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment. Brief outages up to 5 minutes for HCD ADMIN, HCD CHLD DEV, HCD CMPTR LB, TB 118, TB 119, TB 120, TB 124, and VMEYER as switch uplinks are moved to new locations.
Affected Services:
BUILDINGS:
HCD ADMIN
HCD CHLD DEV
HCD CMPTR LB
SOE BUILD
TB 116
TB 117
TB 118
TB 119
TB 120
TB 123
TB 124
VMEYER
VLANs:
ATS-CLSSRM-7-NR
CALSPACE-CNTR-1
EDUCATION-1-DMZ
EDUCATION-1-FW
GEN-ACAD-1
HUMN&COM-DEV-1-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
IT-CRETV-3-FW
LAWR-1-FW
MOOBILENET(X)
O&M:UTILITIES-1
WLS-UNMANAGED-1
- Notification modified: 2012-10-24 16:52:04
PLANNED MAINTENANCE: SmartSite 10/19/2012 22:00 - 10/20/2012 08:00
Description: SmartSite
Start of Window : 10/19/2012 22:00
End of Window : 10/20/2012 08:00
(all times are in 24 hour format)
Purpose:
Regular scheduled maintenance is being performed to update SmartSite tools and servers.
Impact:
SmartSite will be unavailable during the maintenance window. There should be no impact after the migration.
Affected Services:
SmartSite
- Notification modified: 2012-10-20 02:12:41
DATA NETWORK MAINTENANCE: Upgrade software on datacenter switch 10/17/2012 05:00 - 10/17/2012 06:00
Description: Upgrade software on datacenter switch
Start of Window : 10/17/2012 05:00
End of Window : 10/17/2012 06:00
(all times are in 24 hour format)
Purpose:
Upgrade code to vendor recommended levels.
Impact:
Intermittent loss of network connectivity when the equipment becomes unreachable.
Affected Services:
Users and services on the following VLANs will be affected:
CAMPUS-EV&IN-1-FW
CASHIER-1-FW
CULTURE-STDS-1-FW
DEAN-AG-1-FW
DEAN-ENGIN-1
DEAN-VETMED-1-FW
EDUCATION-1-FW
ENG-CHEM&MAT-1
DESIGN-1-FW
DESIGN-2-FW
GEOLOGY-1-FW
GRAD-STUDIES-1
INST-TRNS-ST-1
INTRCOL-ATHL-1
IT-COMMUNRES-1-FW
IT-CRETV-COM-1-FW
DC&CLIENT-SVC-36-FW
LANG-LIT-1-FW
LAW-1-FW
PHYS-PLANT-6-FW
MGMT-SCH-OF-1-FW
PHYSICS-1-FW
PHYSICS-2-FW
CTR-CPANHLTH-2-FW
U-EXTENSION-3-FW
ACTG&FINAC-1-FW
ACTG&FINAC-2-FW
ACTG&FINAC-3-FW
GRAD-STUDIES-2-FW
DEAN-AG-2-FW
CBST-1
CTR-MIND-BRAIN-3-FW
DEAN-AG-3-FW
U-RELATIONS-1-FW
DEAN-AG-1&3-DMZ
OCM-1-FW
U-RELATIONS-4-FW
CALSPACE-CNTR-2
DEAN-VETMED-1-DMZ
VM-GEN-I&R-5
PHYSICS-4-FW
IDAV-CSE-1-FW
DESIGN-LDA-DMZ
LDA-3-FW
GRAD-STUDIES-1-2-DMZ
DC&CLIENT-SVC-46
DEAN-AG-2-DMZ
DC&CLIENT-SVC-51-DMZ
PRIM-RES-CTR-4-FW
DEAN-AG-7-FW
ATS-CLSSRM-1-NR
MONDAVI-2-FW
DC&CLIENT-SVC-54-FW
REGISTRAR-2-FW
- Notification modified: 2012-10-17 07:29:55
DATA NETWORK OUTAGE: Data Center 10/15/2012 14:10
Description: Data Center
Start of Window : 10/15/2012 14:10
(all times are in 24 hour format)
Symptoms:
Intermittent loss of network connectivity when the equipment becomes unreachable. Emergency maintenance is scheduled for 5pm on 10/15/12
Affected Services:
Users and services on the following VLANs are affected:
CAMPUS-EV&IN-1-FW
CASHIER-1-FW
CULTURE-STDS-1-FW
DEAN-AG-1-FW
DEAN-ENGIN-1
DEAN-VETMED-1-FW
EDUCATION-1-FW
ENG-CHEM&MAT-1
DESIGN-1-FW
DESIGN-2-FW
GEOLOGY-1-FW
GRAD-STUDIES-1
INST-TRNS-ST-1
INTRCOL-ATHL-1
IT-COMMUNRES-1-FW
IT-CRETV-COM-1-FW
DC&CLIENT-SVC-36-FW
LANG-LIT-1-FW
LAW-1-FW
PHYS-PLANT-6-FW
MGMT-SCH-OF-1-FW
PHYSICS-1-FW
PHYSICS-2-FW
CTR-CPANHLTH-2-FW
U-EXTENSION-3-FW
ACTG&FINAC-1-FW
ACTG&FINAC-2-FW
ACTG&FINAC-3-FW
GRAD-STUDIES-2-FW
DEAN-AG-2-FW
CBST-1
CTR-MIND-BRAIN-3-FW
DEAN-AG-3-FW
U-RELATIONS-1-FW
DEAN-AG-1&3-DMZ
OCM-1-FW
U-RELATIONS-4-FW
CALSPACE-CNTR-2
DEAN-VETMED-1-DMZ
VM-GEN-I&R-5
PHYSICS-4-FW
IDAV-CSE-1-FW
DESIGN-LDA-DMZ
LDA-3-FW
GRAD-STUDIES-1-2-DMZ
DC&CLIENT-SVC-46
DEAN-AG-2-DMZ
DC&CLIENT-SVC-51-DMZ
PRIM-RES-CTR-4-FW
DEAN-AG-7-FW
ATS-CLSSRM-1-NR
MONDAVI-2-FW
DC&CLIENT-SVC-54-FW
REGISTRAR-2-FW
Actions:
A piece of equipment in the Data Center is becoming unreachable. Network Operations suspects it is hardware related and after consultation with Data Center staff will be replacing the equipment after 5pm on 10/15/12.
Update: The equipment was successfully replaced.
- Notification modified: 2012-10-15 22:17:06
PLANNED VOICE NETWORK MAINTENANCE: Patching and Rebooting of EVM and IVR servers 10/17/2012 18:00 - 10/17/2012 19:30
Description: Patching and Rebooting of EVM and IVR servers
Start of Window : 10/17/2012 18:00
End of Window : 10/17/2012 19:30
(all times are in 24 hour format)
Purpose:
Microsoft security updates need to be applied.
Impact:
EVM and campus operator Integrated Voice Response services will not be available during the patching and rebooting of the servers.
Affected Services:
After rebooting the server, all messages appear to have been delivered. Users should login to their voicemail manually to ensure all messages have been heard.
- Notification modified: 2012-10-16 09:54:37
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - Primate Center Animal Wing 2 10/18/2012 07:00 - 10/18/2012 11:00
Description: Electrical Shutdown - Primate Center Animal Wing 2
Start of Window : 10/18/2012 07:00
End of Window : 10/18/2012 11:00
(all times are in 24 hour format)
Purpose:
To expose an energized cable.
Impact:
None expected. Building will be on generator power.
Affected Services:
BUILDINGS:
CTR COMP MED
PRIM COL OFC
PRIM RSCH OF
PRIMATE CENTER AW2
PRIMATE CENTER LAB
VLANs:
CTR-CMP-MED-1-FW
CTR-CMP-MED-2-FW
CTR-CMP-MED-3-FW
ENG-BIOMED-2
HVAC-1-FW
IT-CRETV-3-FW
MOOBILENET(X)
PRIM-RES-CTR-1-FW
PRIM-RES-CTR-2-FW
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-4-FW
- Notification modified: 2012-10-18 16:02:22
PLANNED DATA NETWORK MAINTENANCE: BDF Move: FACILITIES SERVICES 10/16/2012 05:30 - 10/16/2012 07:00
Description: BDF Move: FACILITIES SERVICES
Start of Window : 10/16/2012 05:30
End of Window : 10/16/2012 07:00
(all times are in 24 hour format)
Purpose:
Moving the Facilities Services BDF uplinks from Area 1 to Area 3.
Impact:
Brief outage while the BDF uplinks are moved from the Area 1 ADFs to the Area 3 ADFs.
Affected Services:
FAC SERVICES
FAC SHOPS
- Notification modified: 2012-10-16 16:29:43
PLANNED DATA NETWORK MAINTENANCE: Telecom Building Generator Test 10/12/2012 05:45 - 10/12/2012 06:45
Description: Telecom Building Generator Test
Start of Window : 10/12/2012 05:45
End of Window : 10/12/2012 06:45
(all times are in 24 hour format)
Purpose:
Facilities is performing the monthly testing of the generator supplying backup power to the Telecom Building.
Impact:
None expected. All power should automatically switch over to the generator power for the duration of the test.
Affected Services:
All Campus and Resnet networks; all connectivity to Internet and I2; all T1 and DSL connected sites would be affected should an unanticipated outage occur.
- Notification modified: 2012-10-12 19:58:48
RESOLVED DEGRADATION: uConnect Exchange 10/08/2012 14:20 - 10/08/2012 16:00
Description: uConnect Exchange
Start of Window : 10/08/2012 14:20
End of Window : 10/08/2012 16:00
(all times are in 24 hour format)
Symptoms:
Some users were unable to connect to uConnect Exchange service due to a DNS configuration issue.
Affected Services:
uConnect Exchange
Actions:
System Administrators resolved the issue.
- Notification modified: 2012-10-09 16:14:37
PLANNED DATA NETWORK MAINTENANCE: UPS Replacement at Russel Road Weather Station 10/10/2012 07:00 - 10/10/2012 07:30
Description: UPS Replacement at Russel Road Weather Station
Start of Window : 10/10/2012 07:00
End of Window : 10/10/2012 07:30
(all times are in 24 hour format)
Purpose:
Replacing a failed UPS at the Russel Road Weather station.
Impact:
Brief outage as power is removed to replace the UPS.
Affected Services:
BUILDINGS:
RR WEATHER
- Notification modified: 2012-10-10 22:50:30
DATA NETWORK MAINTENANCE: Resnet Bandwidth Management Maintenance 10/04/2012 06:00 - 10/04/2012 06:30
Description: Resnet Bandwidth Management Maintenance
Start of Window : 10/04/2012 06:00
End of Window : 10/04/2012 06:30
(all times are in 24 hour format)
Purpose:
The system needs to be rebooted to restart the traffic classification process.
Impact:
Brief outage while the device is rebooted.
Affected Services:
All Resnet traffic to/from the Internet and Internet2.
- Notification modified: 2012-10-04 07:21:25
RESOLVED DEGRADATION: Geckomail 10/01/2012 21:00 - 10/01/2012 21:30
Description: Geckomail
Start of Window : 10/01/2012 21:00
End of Window : 10/01/2012 21:30
(all times are in 24 hour format)
Symptoms:
Users were unable to access email via Geckomail.
Affected Services:
Geckomail
Actions:
A failed UPS caused a service disruption to Geckomail. The impacted systems have be rerouted to a functioning UPS.
- Notification modified: 2012-10-04 15:50:27
PLANNED MAINTENANCE: Campus Data Center Generator Test 10/05/2012 05:45 - 10/05/2012 07:00
Description: Campus Data Center Generator Test
Start of Window : 10/05/2012 05:45
End of Window : 10/05/2012 07:00
(all times are in 24 hour format)
Purpose:
Facilities tested the Campus Data Center power generator by transferring the Data Center power load to the generator for approximately 1 hour. This semiannual test, which occurs on the first Friday of April and October, is part of an established maintenance schedule.
Impact:
High Performance Computing servers, and other colocation equipment not on UPS, were either shut down or risked being affected by this test. No impact to other services was expected. Data Center UPS systems carried the load during the transition from utility to generator power.
Affected Services:
High Performance Computing servers, and other colocation equipment not on UPS, would have been affected. Also, had a UPS failed, other services hosted in the data center may have been disrupted.
- Notification modified: 2012-10-05 07:58:04
PLANNED DATA NETWORK MAINTENANCE: PARTIAL WIRELESS OUTAGE - Wickson Hall 10/01/2012 16:30 - 10/02/2012 01:00
Description: PARTIAL WIRELESS OUTAGE - Wickson Hall
Start of Window : 10/01/2012 16:30
End of Window : 10/02/2012 01:00
(all times are in 24 hour format)
Purpose:
The access points in rooms 1014 and 1020 are being rewired.
Impact:
These two access points will be unavailable during this time. All other access points will not be affected.
Affected Services:
The access points provide the following VLANs:
GEN-ACAD-1 (in room 1020 only)
ATS-CLSSRM-7-NR (in room 1020 only)
MOOBILENET(X) (in rooms 1014 and 1020 and rooms close to these two access points)
- Notification modified: 2012-10-02 01:05:53
RESOLVED DATA NETWORK OUTAGE: Network Issues - UC Davis Medical Center 09/26/2012 10:00 - 09/26/2012 12:24
Description: Network Issues - UC Davis Medical Center
Start of Window : 09/26/2012 10:00
End of Window : 09/26/2012 12:24
(all times are in 24 hour format)
Symptoms:
Loss of external traffic related to the UC Davis Medical Center.
Affected Services:
External traffic for the UC Davis Medical Center was unavailable.
Actions:
This is to clarify that the root cause of the network issues at UCDHS has been identified and resolved.
- Notification modified: 2012-09-26 14:11:50
DATA NETWORK OUTAGE: CORRECTION: Fiber Cut - UC Davis Medical Center: 09/26/2012 10:00
Description: CORRECTION: Fiber Cut - UC Davis Medical Center:
Start of Window : 09/26/2012 10:00
(all times are in 24 hour format)
Symptoms:
There has been a report of a fiber cut at the UC Davis Medical Center. **This is not affecting the issues that are occurring at UCDMC.**
Affected Services:
**Services with the Medical Center may be affected, but the root cause is not related to the fiber cut.**
Actions:
UCDHS personnel are working on the issue. No ETR at this time.
- Notification modified: 2012-09-26 12:06:44
RESOLVED DATA NETWORK OUTAGE: Tupper Hall Area Wireless 09/25/2012 16:08 - 09/25/2012 18:58
Description: Tupper Hall Area Wireless
Start of Window : 09/25/2012 16:08
End of Window : 09/25/2012 18:58
(all times are in 24 hour format)
Symptoms:
Temporary loss of wireless networking in the Tupper Hall area.
Affected Services:
All of the AP's in the Tupper Hall area lost connectivity with the main controller and have failed over to the backup controller.
Actions:
Service has been restored. Some Access Points, specifically in GVH did not fail-over to appropriate
backup controller, and were kept from restoring to their primary controller when it came back online.
These AP's are now back on the correct controller and active. The issue with their fail-over has been
identified and will be resolved shortly.
- Notification modified: 2012-09-25 19:26:48
PLANNED DATA NETWORK MAINTENANCE: Resnet Wireless 09/26/2012 06:00 - 09/26/2012 07:00
Description: Resnet Wireless
Start of Window : 09/26/2012 06:00
End of Window : 09/26/2012 07:00
(all times are in 24 hour format)
Purpose:
Activated security features on resnetx that required a reboot of the system.
Impact:
No resnetx access as Access Points rebooted. Individual AP outage did not, and were not expected to, exceed 10 minutes within maintenance window.
Affected Services:
All resnetx locations.
- Notification modified: 2012-09-26 11:23:03
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - EHR Toxic Pollutant Lab 09/25/2012 07:15 - 09/25/2012 07:45
Description: Electrical Shutdown - EHR Toxic Pollutant Lab
Start of Window : 09/25/2012 07:15
End of Window : 09/25/2012 07:45
(all times are in 24 hour format)
Purpose:
Install new breakers for ADA access upgrades.
Impact:
Network services will be interrupted once UPS batteries are depleted.
Affected Services:
Affected buildings:
Environmental Health Research Toxic Pollutant Lab
- Notification modified: 2012-09-25 16:43:46
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: Med Sci 1C and Med Sci 1D 09/27/2012 07:30 - 09/27/2012 15:30
Description: IDF Upgrades: Med Sci 1C and Med Sci 1D
Start of Window : 09/27/2012 07:30
End of Window : 09/27/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Med Sci 1C and Med Sci 1D as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment. Brief outages up to 5 minutes for Thurman, Schaal Aquatic Center, and parts of Tupper Hall as switch uplinks are moved to new locations.
Affected Services:
BUILDINGS:
MED SCI 1 C
MED SCI I D
SCHAAL AQUATICS COMPLEX
THURMAN
TUPPER HALL
VLANs:
DEAN-MED-ADM-1-FW
DEAN-MED-ADM-12-FW
DEAN-MED-ADM-13-FW
DEAN-MED-ADM-2-FW
DEAN-MED-ADM-4-FW
DEAN-MED-ADM-6-FW
GEN-ACAD-1
HVAC-2-FW
INTRCOL-ATHL-1-FW
IT-COMMUNRES-13-FW
IT-CRETV-3-FW
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
M-CURIC-SUPT-1-FW
MOOBILENET(X)
MU-GENERAL-1
NMR-FACILITY-1-FW
O&M:UTILITIES-1
VET-DIAG-LAB-1
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
- Notification modified: 2012-09-27 15:44:34
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: Med Sci 1B and Schalm 09/25/2012 07:30 - 09/25/2012 15:30
Description: IDF Upgrades: Med Sci 1B and Schalm
Start of Window : 09/25/2012 07:30
End of Window : 09/25/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Med Sci 1B and Schalm as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
MED SCI I B
SCHALM
VLANs:
BOOKSTORE-1-FW
COUNSELING-3-NR
DEAN-VETMED-2-FW
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
HVAC-2-FW
IT-CRETV-3-FW
LIBRARY-4-FW
LIBRARY-5-FW
LIBRARY-8
MOOBILENET(X)
O&M:UTILITIES-1
STU-HLTH-SVCS-2-FW
VH-ADMIN-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-RESEARCH-1-FW
- Notification modified: 2012-09-25 17:27:42
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: VET MED 2 09/26/2012 07:30 - 09/26/2012 15:30
Description: IDF Upgrades: VET MED 2
Start of Window : 09/26/2012 07:30
End of Window : 09/26/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in VET MED 2 as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
VET MED 2
- Notification modified: 2012-09-26 22:32:08
PLANNED DATA NETWORK MAINTENANCE: UC Davis Health System 09/25/2012 03:00 - 09/25/2012 04:30
Description: UC Davis Health System
Start of Window : 09/25/2012 03:00
End of Window : 09/25/2012 04:30
(all times are in 24 hour format)
Purpose:
The UC Davis Health System will migrate to new perimeter network hardware and upgrade their network connections to external sites.
Impact:
Connectivity to the UC Davis Health System and Sacramento Campus from external sites will not be available during the maintenance window.
Affected Services:
152.79.0.0/16
- Notification modified: 2012-09-25 05:34:11
RESOLVED DATA NETWORK OUTAGE: Area 8 power outage 09/20/2012 11:20 - 09/20/2012 11:23
Description: Area 8 power outage
Start of Window : 09/20/2012 11:20
End of Window : 09/20/2012 11:23
(all times are in 24 hour format)
Symptoms:
An extended power outage was experienced in Area 8. As a
result the UPS runtime was exceeded and one of the ADF
routers lost power.
Affected Services:
None expected. All network services should have continued to
operate normally using the second ADF router.
Actions:
Normal power has been restored and the ADF router has been
verified as operational.
- Notification modified: 2012-09-20 14:13:19
PLANNED DATA NETWORK MAINTENANCE: Environmental Health Research H213/3792 Electrical Shutdown 09/25/2012 07:15 - 09/25/2012 07:45
Description: Environmental Health Research H213/3792 Electrical Shutdown
Start of Window : 09/25/2012 07:15
End of Window : 09/25/2012 07:45
(all times are in 24 hour format)
Purpose:
Install new breakers for ADA access upgrades.
Impact:
Network connectivity will be unavailable once the UPS batteries are depleted
Affected Services:
BUILDINGS:
IEHR OFC&LAB
VLANs:
CTR-HLTH&ENV-1-DMZ
CTR-HLTH&ENV-1-FW
ENV-HLTH&SAF-1-FW
ENV-HLTH&SAF-2
ENV-TOX-1-FW
M-COM-HEALTH-1-2-DMZ
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
- Notification modified: 2012-09-25 16:44:10
PLANNED DATA NETWORK MAINTENANCE: Telecom Building Generator Test 09/21/2012 05:45 - 09/21/2012 07:00
Description: Telecom Building Generator Test
Start of Window : 09/21/2012 05:45
End of Window : 09/21/2012 07:00
(all times are in 24 hour format)
Purpose:
Facilities is performing the monthly testing of the generator supplying backup power to the Telecom Building.
Impact:
None expected. All power should automatically switch over to the generator power for the duration of the test.
Affected Services:
All Campus and Resnet networks; all connectivity to Internet and I2; all T1 and DSL connected sites would be affected should an unanticipated outage occur.
- Notification modified: 2012-09-21 16:18:59
DATA NETWORK MAINTENANCE: UCD-UCDHS inter campus link 09/19/2012 05:00 - 09/19/2012 06:00
Description: UCD-UCDHS inter campus link
Start of Window : 09/19/2012 05:00
End of Window : 09/19/2012 06:00
(all times are in 24 hour format)
Purpose:
Swap fiber path used for inter campus link back to normal path after fiber maintenance.
Impact:
None Expected. Data service will reroute via alternate paths. Voice services will use alternate trunks. 800Mhz radio service use fail-over path.
- Notification modified: 2012-09-19 05:31:07
PLANNED MAINTENANCE: Storage Area Network Failover Test 09/20/2012 22:00 - 09/20/2012 23:00
Description: Storage Area Network Failover Test
Start of Window : 09/20/2012 22:00
End of Window : 09/20/2012 23:00
(all times are in 24 hour format)
Purpose:
The controllers in the data center NetApp SAN have been upgraded to
address performance problems suffered during the failover process. During
this maintenance, data center staff will test the failover capability of
the upgraded controllers. Successful failover tests of the upgraded
controllers have already been conducted in a pre-production environment.
During the maintenance window the primary controller will be failed over
to the secondary controller during which the disk performance will be
closely monitored. After running with a single controller for about 30
minutes, the storage will be failed back over to the original controller.
Impact:
No impact to services is expected during the maintenance. In the event of
unexpected consequences the services listed below may be disrupted.
Affected Services:
CAS
MyUCDavis
Exchange
Virtualization Services
- Notification modified: 2012-09-20 22:44:35
PLANNED MAINTENANCE: CANCELED: Kerberos service: 09/20/2012 19:00 - 09/20/2012 23:00
Description: CANCELED: Kerberos service:
Start of Window : 09/20/2012 19:00
End of Window : 09/20/2012 23:00
(all times are in 24 hour format)
Purpose:
The Kerberos service will be undergoing maintenance. An existing system is being virtualized.
Impact:
Passphrase resets occurring during this time will not take effect until maintenance is complete.
Affected Services:
Kerberos passphrase resets
- Notification modified: 2012-09-20 22:40:32
DATA NETWORK MAINTENANCE: REVERTED: Campus Wireless 09/13/2012 18:30 - 09/14/2012 09:30
Description: REVERTED: Campus Wireless
Start of Window : 09/13/2012 18:30
End of Window : 09/14/2012 09:30
(all times are in 24 hour format)
Purpose:
Reverted back to old cert for moobilenetx and resnetx so system adminstrators could verify their machine settings and trust the new certificate.
Updated Certificate for moobilnetx and resnetx.
Impact:
The old certificate was from area0-wls.ucdavis.edu - users may have needed to re-trust this cert depending on how their device stored previous trusted certificates.
Depending upon device and operating system users may have needed to acknowledge and accept the new certificate from eap.noc.ucdavis.edu when connecting to moobilenetx/resnetx.
Affected Services:
All moobilenetx and resnetx wireless networks
- Notification modified: 2012-09-14 13:18:45
DATA NETWORK OUTAGE: Interruption of Voice Services to some users at Ghausi and Leach 09/12/2012 13:57
Description: Interruption of Voice Services to some users at Ghausi and Leach
Start of Window : 09/12/2012 13:57
(all times are in 24 hour format)
Symptoms:
No dial tone being reported by some users at Ghausi Hall.
Affected Services:
A limited, but undetermined number of users are currently
impacted.
Actions:
Technicians have isolated the issue to an underground cable
splice that feeds both buildings and will be opening the
splice to affect repairs. There is currently no estimated
time of completion.
- Notification modified: 2012-09-13 09:02:58
PLANNED DATA NETWORK MAINTENANCE: UCD-UCDHS inter campus link 09/11/2012 05:00 - 09/11/2012 06:00
Description: UCD-UCDHS inter campus link
Start of Window : 09/11/2012 05:00
End of Window : 09/11/2012 06:00
(all times are in 24 hour format)
Purpose:
Swap fiber path used for inter campus link to allow for upcoming fiber maintenance.
Impact:
None Expected. Data service will reroute via alternate paths. Voice services will use alternate trunks. 800Mhz radio service use fail-over path. There will be a reduction of path diversity between UCD-UCDHS until fiber maintenance work is complete.
- Notification modified: 2012-09-11 06:04:40
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless: 09/13/2012 07:00 - 09/13/2012 07:30
Description: Campus Wireless:
Start of Window : 09/13/2012 07:00
End of Window : 09/13/2012 07:30
(all times are in 24 hour format)
Purpose:
Updated Certificate for moobilnetx and resnetx.
Impact:
Depending upon device and operating system users may have needed to acknowledge and accept the new certificate from eap.noc.ucdavis.edu when connecting to moobilenetx/resnetx.
Affected Services:
All moobilenetx and resnetx wireless networks.
- Notification modified: 2012-09-13 13:52:18
PLANNED DATA NETWORK MAINTENANCE: Switch Replacement: PRIMATE CENTER ADMIN 09/12/2012 07:00 - 09/12/2012 07:30
Description: Switch Replacement: PRIMATE CENTER ADMIN
Start of Window : 09/12/2012 07:00
End of Window : 09/12/2012 07:30
(all times are in 24 hour format)
Purpose:
Replacing a failed switch.
Impact:
Multiple brief outages while the connections are moved to the new switch.
Affected Services:
BUILDINGS:
PRIMATE CENTER ADMIN
- Notification modified: 2012-09-12 22:26:26
PLANNED DATA NETWORK MAINTENANCE: Equipment Code Upgrade DSL - Antenna Farm Area 09/12/2012 06:30 - 09/12/2012 08:00
Description: Equipment Code Upgrade DSL - Antenna Farm Area
Start of Window : 09/12/2012 06:30
End of Window : 09/12/2012 08:00
(all times are in 24 hour format)
Purpose:
Upgraded DSL equipment to vendor recommended version of software.
Impact:
Brief loss of network connectivity while the equipment was rebooted.
Affected Services:
Users and services in the following buildings were affected:
AH BEEF B
AQUATIC WEED ANNEX
AH SHEEP
WLDLF&FSH TR
AH SHEEP SH
- Notification modified: 2012-09-12 12:15:05
RESOLVED OUTAGE: SISWeb 09/05/2012 14:30 - 09/05/2012 15:00
Description: SISWeb
Start of Window : 09/05/2012 14:30
End of Window : 09/05/2012 15:00
(all times are in 24 hour format)
Symptoms:
Users are unable to access SISWeb
Affected Services:
sisweb.ucdavis.edu
Actions:
An NIS server that Banner is dependent on required a hard reboot. The server is back online and service has been restored.
- Notification modified: 2012-09-05 16:07:21
PLANNED MAINTENANCE: SmartSite 09/07/2012 22:00 - 09/08/2012 08:00
Description: SmartSite
Start of Window : 09/07/2012 22:00
End of Window : 09/08/2012 08:00
(all times are in 24 hour format)
Purpose:
Scheduled maintenance was performed to update SmartSite tools and servers.
Impact:
SmartSite was to be unavailable during the maintenance window. There should have been no impact after the migration. It was actually unavailable only up until 12:00 a.m. 09/08.
Affected Services:
SmartSite
- Notification modified: 2012-09-08 00:19:02
PLANNED MAINTENANCE: Kerberos service: 09/11/2012 20:00 - 09/13/2012 23:00
Description: Kerberos service:
Start of Window : 09/11/2012 20:00
End of Window : 09/13/2012 23:00
(all times are in 24 hour format)
Purpose:
The Kerberos service will be undergoing maintenance. The existing systems are being virtualized. Servers will be moved to virtualized systems one per night between 8pm and 11pm.
Impact:
There should be no degradation or downtime during this maintenance.
- Notification modified: 2012-09-14 05:22:24
PLANNED DATA NETWORK MAINTENANCE: Infoblox System Upgrade 09/05/2012 05:00 - 09/05/2012 07:00
Description: Infoblox System Upgrade
Start of Window : 09/05/2012 05:00
End of Window : 09/05/2012 07:00
(all times are in 24 hour format)
Purpose:
Installing additional Infoblox hardware and moving the Grid Manager administration function to the new hardware.
NOTE: Grid Manager access and functionality will remain unchanged. Grid Manager will still be accessed via https://infoblox.ucdavis.edu
Impact:
Grid Manager access will be unavailable during the maintenance window. DNS and DHCP will continue to function normally.
Affected Services:
All DNS and DHCP services for Campus and Resnet should an unanticipated outage occur.
- Notification modified: 2012-09-05 05:24:00
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: NOC/TELECOM 08/29/2012 06:00 - 08/29/2012 13:00
Description: IDF Upgrades: NOC/TELECOM
Start of Window : 08/29/2012 06:00
End of Window : 08/29/2012 13:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in the NOC/TELECOM building as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
The connection for the secondary Campus DNS system will be moved at the beginning of the maintenance window. There should be no noticeable effect for the Campus.
Affected Services:
BUILDINGS:
DV 105 E ST
DV 1712 PICASSO STREET
DV 2795 2ND STREET
DV 328 D STREET
DV 412 F STREET
DV 607 PENA DR
DV 633 PENA DR
RR WEATHER
TELCOM
- Notification modified: 2012-08-29 09:52:30
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: NOC/TELECOM 08/30/2012 06:00 - 08/30/2012 13:00
Description: IDF Upgrades: NOC/TELECOM
Start of Window : 08/30/2012 06:00
End of Window : 08/30/2012 13:00
(all times are in 24 hour format)
Purpose:
Replaced the IDF equipment in the NOC/TELECOM building as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs were moved to the new equipment.
Affected Services:
BUILDINGS:
DV 412 F STREET
TELCOM
- Notification modified: 2012-08-30 13:22:32
PLANNED DATA NETWORK MAINTENANCE: BOWLEY PLT SCI TEACHING, CORE HEADHOUSE 08/24/2012 13:29 - 08/28/2012 15:30
Description: BOWLEY PLT SCI TEACHING, CORE HEADHOUSE
Start of Window : 08/24/2012 13:29
End of Window : 08/28/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in BOWLEY PLT SCI TEACHING, and CORE HEADHOUSE as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
BOWLEY PLT SCI TEACHING
CORE HEADHOUSE
- Notification modified: 2012-08-28 10:49:33
PLANNED DATA NETWORK MAINTENANCE: DANR/Q076 Electrical Shutdown 08/28/2012 06:00 - 08/28/2012 18:00
Description: DANR/Q076 Electrical Shutdown
Start of Window : 08/28/2012 06:00
End of Window : 08/28/2012 18:00
(all times are in 24 hour format)
Purpose:
Installation of new transformer.
Impact:
Data connectivity will be impacted once UPS power is depleted between 6:00 AM and 7:00 AM, and again from 5:00 PM and 6:00 PM. On site power generation will be provided from 7:00 AM to 5:00 PM.
Affected Services:
BUILDINGS:
DANR SRV BLD
- Notification modified: 2012-08-28 22:10:42
PLANNED VOICE NETWORK MAINTENANCE: Voice cable maintenance-Multiple buildings -UPDATE 08/28/2012 08:00 - 08/31/2012 17:00
Description: Voice cable maintenance-Multiple buildings -UPDATE
Start of Window : 08/28/2012 08:00
End of Window : 08/31/2012 17:00
(all times are in 24 hour format)
Purpose:
A splice case on the cable providing voice service to several buildings was opened for repairs. This is part of the continued maintenance required on this splice.
Impact:
Some users may have experienced intermittent interruption of service while the splice case was opened and repairs made.
Affected Services:
The following buildings were possibly affected: Castilian 1440, Castilian 1460, Emerson Hall, Cuarto Dining Commons, Webster Hall, Thoreau Hall.
- Notification modified: 2012-09-01 06:23:56
PLANNED MAINTENANCE: Email Proxy Service 08/27/2012 08:00 - 08/27/2012 17:00
Description: Email Proxy Service
Start of Window : 08/27/2012 08:00
End of Window : 08/27/2012 17:00
(all times are in 24 hour format)
Purpose:
The email proxy service will be undergoing maintenance. New virtual servers are being added to the pool to replace the existing servers.
Impact:
There should be no degradation or downtime during this maintenance.
Affected Services:
None expected
- Notification modified: 2012-08-27 22:21:31
PLANNED DATA NETWORK MAINTENANCE: Interruption in Data Network service to Primate Virology 08/28/2012 06:00 - 08/28/2012 08:00
Description: Interruption in Data Network service to Primate Virology
Start of Window : 08/28/2012 06:00
End of Window : 08/28/2012 08:00
(all times are in 24 hour format)
Purpose:
All electrical power will be removed for core drilling a transformer pad.
Impact:
Data Network connectivity will be interrupted once UPS battery power is depleted.
Affected Services:
BUILDINGS:
PRIMATE VIROLOGY & IMMUNOLOGY LAB/S054
- Notification modified: 2012-08-28 09:31:02
RESOLVED OUTAGE: MyUCDavis 08/23/2012 04:00 - 08/23/2012 07:10
Description: MyUCDavis
Start of Window : 08/23/2012 04:00
End of Window : 08/23/2012 07:10
(all times are in 24 hour format)
Symptoms:
Users were unable to access MyUCDavis.
Affected Services:
MyUCDavis
Actions:
System Administrators have corrected the issue and will continue to monitor the situation.
- Notification modified: 2012-08-23 09:54:39
PLANNED DATA NETWORK MAINTENANCE: Voice cable maintenance-Multiple buildings - UPDATE 08/22/2012 08:00 - 08/23/2012 17:00
Description: Voice cable maintenance-Multiple buildings - UPDATE
Start of Window : 08/22/2012 08:00
End of Window : 08/23/2012 17:00
(all times are in 24 hour format)
Purpose:
A splice case on the cable providing voice service to several buildings will be opened for repairs.
Impact:
Some users may experience intermittent interruption of service while the splice case is opened and repairs are being made.
Affected Services:
The following buildings may be affected. Castillan 1440, Castillan 1460, Emerson Hall, Cuarto Dining Commons, Webster Hall, Thoreau Hall.
- Notification modified: 2012-08-22 22:36:48
DATA NETWORK MAINTENANCE: Interruption of Data Network Services: Alumni & Visitor Center 08/22/2012 07:00 - 08/22/2012 08:00
Description: Interruption of Data Network Services: Alumni & Visitor Center
Start of Window : 08/22/2012 07:00
End of Window : 08/22/2012 08:00
(all times are in 24 hour format)
Purpose:
Data network services to and from the Alumni & Visitor
Center will be interrupted in order to perform maintenance
on network infrastructure.
Impact:
Data network connectivity will be interrupted.
Affected Services:
Clients at the Alumni & Visitors Center on the following VLANs:
-ALUMNI-AFFRS-1-FW
-ADMIS&OUTRCH-2-FW
- Notification modified: 2012-08-22 22:34:37
DATA NETWORK MAINTENANCE: Voice cable maintenance-Multiple buildings 08/21/2012 08:00 - 08/21/2012 17:00
Description: Voice cable maintenance-Multiple buildings
Start of Window : 08/21/2012 08:00
End of Window : 08/21/2012 17:00
(all times are in 24 hour format)
Purpose:
A splice case on the cable providing voice service to several buildings needs to be opened for repair.
Impact:
Some users may experience intermittent interruption of service while the splice case is opened and repairs are being made.
Affected Services:
The following buildings may be affected:
Castillan 1440
Castillan 1460
Emerson Hall
Cuarto Dining Commons
Webster Hall
Thoreau Hall
- Notification modified: 2012-08-21 22:29:23
RESOLVED DEGRADATION: Network Problems 08/17/2012 11:52 - 08/17/2012 15:52
Description: Network Problems
Start of Window : 08/17/2012 11:52
End of Window : 08/17/2012 15:52
(all times are in 24 hour format)
Symptoms:
Data network connectivity has been interrupted. Access to sites on and off campus may not be possible.
Affected Services:
DavisMail
Smartsite
www.ucdavis.edu
EDRS
External Sites
Actions:
Data network services and traffic redundancy has been restored. Captured logs of the event have been sent to the network infrastructure vendor for review. NOC programmers will continue to investigate the issue.
- Notification modified: 2012-08-17 16:55:46
PLANNED DATA NETWORK MAINTENANCE: CDF and ADF Routers Annual Reboot 08/23/2012 00:01 - 08/23/2012 06:00
Description: CDF and ADF Routers Annual Reboot
Start of Window : 08/23/2012 00:01
End of Window : 08/23/2012 06:00
(all times are in 24 hour format)
Purpose:
Reboot Davis Campus CDF and ADF core network routers.
Impact:
Slowdowns will occur when the CDF/ADF routers are rebooted and traffic is rerouted via alternate paths.
The Core and each Area has a pair of redundant routers. Reboots will be applied to a single router of the pair, with the redundant router providing service while maintenance is performed.
Davis Campus wireless service may experience loss of service when the ADF routers in Area 42 are rebooted.
Affected Services:
128.120.0.0/16
169.237.0.0/16
- Notification modified: 2012-08-23 06:18:20
PLANNED DATA NETWORK MAINTENANCE: Davis Campus Border Network 08/23/2012 05:00 - 08/23/2012 06:00
Description: Davis Campus Border Network
Start of Window : 08/23/2012 05:00
End of Window : 08/23/2012 06:00
(all times are in 24 hour format)
Purpose:
Replace interface card per vendor recommendation.
Impact:
No impact is expected between the Davis and Sacramento
campuses.
Response between the Davis campus and external sites may
experience brief slowdowns when traffic is rerouted during
the maintenance window.
Affected Services:
128.120.0.0/16
169.237.0.0/16
- Notification modified: 2012-08-23 05:52:27
PLANNED DATA NETWORK MAINTENANCE: FPMS & Viticulture - Electrical Utility Shutdown Notification 08/25/2012 07:00 - 08/25/2012 15:30
Description: FPMS & Viticulture - Electrical Utility Shutdown Notification
Start of Window : 08/25/2012 07:00
End of Window : 08/25/2012 15:30
(all times are in 24 hour format)
Purpose:
Electrical power will be removed for the purpose of installing bird wire protection.
Impact:
Viticulture Relo B/Q048 - Network connectivity will be unavailable once the UPS batteries are depleted.
FPMS Laboratory & Office/Q074- None expected. All power should automatically switch over to the generator power for the duration of the test.
Affected Services:
BUILDINGS:
FPMS LAB&OFC
VITI RELO B
VLANs:
FPMS-1-FW
HVAC-2-FW
PLANT-PATH-1-FW
- Notification modified: 2012-08-27 06:26:30
PLANNED VOICE NETWORK MAINTENANCE: Patching and Rebooting of EVM Server 08/20/2012 18:00 - 08/20/2012 20:00
Description: Patching and Rebooting of EVM Server
Start of Window : 08/20/2012 18:00
End of Window : 08/20/2012 20:00
(all times are in 24 hour format)
Purpose:
The Enhanced Voice Mail (EVM) server will be updated with
the latest Microsoft Windows software patches.
Impact:
EVM services will not be available during the patching and
rebooting of the EVM server.
Affected Services:
All subscribers of EVM services. Email notification of voice
mails will not be available.
- Notification modified: 2012-08-20 23:55:33
EMERGENCY DATA NETWORK MAINTENANCE: Hardware Replacement SOCSCI&HUMAN 08/15/2012 07:36 - 08/15/2012 08:06
Description: Hardware Replacement SOCSCI&HUMAN
Start of Window : 08/15/2012 07:36
End of Window : 08/15/2012 08:06
Purpose:
Replaced a failed IDF switch in SOCSCI&HUMAN
Impact:
Brief outage while the switch was replaced.
Affected Services:
BUILDINGS:
SOCSCI&HUMAN
VLANs:
CTR-MIND-BRAIN-1-FW
MOOBILENET(X)
PSYCHOLOGY-1-FW
- Notification modified: 2012-08-15 13:41:50
PLANNED DATA NETWORK MAINTENANCE: CANCELED: Telecom Building Generator Test 08/15/2012 05:45 - 08/15/2012 06:45
Description: CANCELED: Telecom Building Generator Test
Start of Window : 08/15/2012 05:45
End of Window : 08/15/2012 06:45
(all times are in 24 hour format)
Purpose:
Facilities was to perform the monthly testing of the generator supplying backup power to the Telecom Building.
Impact:
None expected. All power should have automatically switched to the generator power for the duration of the test.
Affected Services:
All Campus and Resnet networks; all connectivity to Internet and I2; all T1 and DSL connected sites would have been affected should an unanticipated outage occurred.
- Notification modified: 2012-08-15 07:04:46
PLANNED DATA NETWORK MAINTENANCE: Resnet BDF and IDF Annual Reboots 08/17/2012 05:00 - 08/17/2012 09:00
Description: Resnet BDF and IDF Annual Reboots
Start of Window : 08/17/2012 05:00
End of Window : 08/17/2012 09:00
(all times are in 24 hour format)
Purpose:
Performed the annual code upgrades and reboots of the BDF routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment was being rebooted.
Affected Services:
BUILDINGS:
BLDG 140 THE COLLEGES
BLDG 142 THE COLLEGES
BLDG 144 THE COLLEGES
BLDG 146 THE COLLEGES
BLDG 152 THE COLLEGES
BLDG 166 THE COLLEGES
BLDG 172 THE COLLEGES
BLDG 176 THE COLLEGES
BLDG 178 THE COLLEGES
BLDG 180 THE COLLEGES
BLDG 182 THE COLLEGES
BLDG 184 THE COLLEGES
BLDG 186 THE COLLEGES
BLDG 194 THE COLLEGES
CUARTO DINING COMMONS
EMERSON
LEACH HALL COMPLEX
ORCHARD 5100
ORCHARD 5200
ORCHARD 5300
ORCHARD 5500
ORCHARD 5600
ORCHARD 5700
ORCHARD 5800
ORCHARD 5900
ORCHARD 6000
ORCHARD 6200
ORCHARD 6300
ORCHARD 6400
ORCHARD 6500
ORCHARD 6700
ORCHARD 6800
ORCHARD 6900
ORCHARD 7100
ORCHARD 7200
ORCHARD 7300
ORCHARD 7400
ORCHARD 7500
ORCHARD 7600
ORCHARD PARK RESNET BLDG
PG COMMUNITY
PG MAGNOLIA
PG MANZANITA
PG SPRUCE
REGAN CAMPO
REGAN CENT C
REGAN INDIO
REGAN NOVA
REGAN PALOMA
REGAN RIENDA
REGAN SERENO
REGAN TALARA
SEG ALDER HALL
SEG BIXBY
SEG GILMORE
SEG MALCOLM
SEG MILLER HALL
SEG RYERSON
SEG THOMPSON HALL
SEGUNDO DINING COMMONS
SOLANO 1100
SOLANO 1200
SOLANO 1400
SOLANO 1500
SOLANO 1600
SOLANO 1700
SOLANO 1800
SOLANO 2000
SOLANO 2100
SOLANO 2200
SOLANO 2400
SOLANO 2600
SOLANO 2700
SOLANO 2800
SOLANO 3000
SOLANO 3100
SOLANO 3200
SOLANO 3400
SOLANO 3500
SOLANO 3600
SOLANO 3700
SOLANO 3900
SOLANO 4000
SOLANO 4100
SOLANO 4200
SOLANO 4300
SOLANO PARK CEV
TEC CAMPBELL
TEC COMMUNIT
TEC KEARNEY
TEC LABEN
TEC POTTER
TEC WALL
THOREAU
WEBSTER
- Notification modified: 2012-08-17 07:10:06
RESOLVED DEGRADATION: Computing Accounts 08/10/2012 16:00 - 08/10/2012 20:30
Description: Computing Accounts
Start of Window : 08/10/2012 16:00
End of Window : 08/10/2012 20:30
(all times are in 24 hour format)
Symptoms:
Passphrase changes and new accounts created between 16:00 and 20:30 were delayed until 20:30.
Affected Services:
Kerberos Passphrase changes and new accounts made via the Computing Accounts page.
Actions:
System Administrators have resolved the issue and will continue to monitor.
- Notification modified: 2012-08-10 21:21:54
PLANNED DATA NETWORK MAINTENANCE: ADF Card Replacement - Bee Biology Area and Primate Area 08/17/2012 06:30 - 08/17/2012 07:00
Description: ADF Card Replacement - Bee Biology Area and Primate Area
Start of Window : 08/17/2012 06:30
End of Window : 08/17/2012 07:00
(all times are in 24 hour format)
Purpose:
Replaced an interface card in one of the area routers that had failed.
Impact:
An outage was neither expected, nor occurred.
Affected Services:
Users and services in the following buildings were affected:
APCARU
ATIRC OFFICE TRL 1
BEEBIO
CARU MOD OFC
CONTAINED RESEARCH
CTR COMP MED
DANR SRV BLD
FPMS LAB&OFC
FPMS OFC TRL
GRMPLSM LAB
HD 2&3
HD H 051
HSC AUXILIARY
HSC RECEIVING/MAIL
IET COMMUNICATIONS RESOUR
IET-CEV NXT TO AHU2
IET-CEV NXT TO TB 196
IT-Env Cntrl 2 UCDNet2
MATERIEL MANAGEMENT OFF
P HEADQTRS
PFH B
PRI NORTH COLONY RECORDS
PRI SECURITY KIOSK
PRIM COL OFC
PRIM QUARNTN
PRIM RSCH OF
PRIMATE CENTER ADMIN
PRIMATE CENTER AW2
PRIMATE CENTER LAB
PRIMATE CENTRAL SUPPLY
PRIMATE VIROLOGY & IMMUNO
TB 141
TB 184
VEG FLD HQ B
VITI RELO A
VITI RELO B
WESTERN CENTER FOR AG
- Notification modified: 2012-08-17 07:07:19
PLANNED DATA NETWORK MAINTENANCE: Equipment Code Upgrade DSL and T-1 08/15/2012 07:00 - 08/15/2012 08:00
Description: Equipment Code Upgrade DSL and T-1
Start of Window : 08/15/2012 07:00
End of Window : 08/15/2012 08:00
(all times are in 24 hour format)
Purpose:
Upgrade DSL/T-1 equipment to vendor recommended version of software.
Impact:
Brief loss of network connectivity while the equipment is rebooted.
Affected Services:
Users and services in the following buildings will be affected:
AGGIE STADIUM PEDESTAL
AGRON EQUIP
AGRON FLB
AGRON FLDLAB
AGRON SEED
ARBORETUM NURSERY KIOSK
ARS M1
ARTS&LECT TR
BATH HOUSE
BSBALL STOR
CEPRAP HD&GH
COLE A
COLE B
COLE C
EICHORN HOUSE
EQUES C BARN
EQUESTRIAN CARETAKER TRL
FACILITIES ELECTRIC ANNEX
FILTER SH 1
FILTER SH 2
GRTHCHMBR BD
KING HALL CONST TRL 3
KIOSK N
KIOSK OLD DAVIS RD
LIFT STATION 3A
MARK III CONST INC.
MECH 4
PUTAH CRK LG
SEWER LIFT STATION 12A
SNACK BAR
TB 16
TB 18
TB 9
TOOMEY PRESS
TOOMEY WT ROOM
UNEX TRLR D
VET MED 3B CONSTR TRL1
VET MED 3B CONSTR TRL2
VET MED 3B CONSTR TRL4
VET MED 3B CONSTR TRL5
VMTH FEED
WEST VILLAGE TRAILER #1
WYATT
1712 PICASSO STREET
RUSSELL WEATHER STATION
1731 RESEARCH PARK DRIVE, SUITE 100
607 PENA DRIVE
OAKVILLE, CA
QUAIL RIDGE, CA
624 2ND STREET
FISH HATCHERY
105 E STREET
TULARE, CA
1130 K STREET
633 PENA DRIVE
328 D STREET
Users and services on the following VLANs will be affected:
ANIMAL-SCI-1-FW
ANTHROPOLOGY-1
ARCH-&-ENGR-1-FW
ARCH-&-ENGR-2
ART-1-FW
ART-2-FW
BOOKSTORE-1-FW
CABA-1
COUNSELING-2-FW
CTR-CMP-MED-1
CULTURE-STDS-1
DEAN-AG-3-FW
ENG-MCH&AERO-4
ENV-STUDIES-2
FOOD-SERVICE-1-FW
HUMN&COM-DEV-1-FW
HVAC-2-FW
IN-GOVTAFF-1-FW
INGOVTAFF-1-DMZ
INTRCOL-ATHL-1-FW
LAWR-1-FW
LDA-1-FW
M-PSYCHIATRY-1
MU-GENERAL-1
O&M:UTILITIES-1
PARKING-SVCS-1-FW
PHYS-PLANT-1-FW
PHYS-PLANT-3-FW
PKING-SVCS-1-FW
PLANT-BIOLOGY-1-FW
PLANT-BIOLOGY-3-NR
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-9-FW
REC-HALL-2-FW
U-EXTENSION-1-FW
U-EXTENSION-5-FW
VH-ADMIN-1-FW
VIT-ENOL-1
VMTRC-TULARE-1
WIRELESS-DSLAM
WLS-UNMANAGED-1
- Notification modified: 2012-08-15 11:07:26
PLANNED DATA NETWORK MAINTENANCE: Area 7 BDF and IDF Annual Reboots 08/14/2012 05:00 - 08/14/2012 07:00
Description: Area 7 BDF and IDF Annual Reboots
Start of Window : 08/14/2012 05:00
End of Window : 08/14/2012 07:00
(all times are in 24 hour format)
Purpose:
Performing the annual code upgrades and reboots of the BDF
routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment is rebooted.
Affected Services:
BUILDINGS:
CHANCELLOR RESIDENCE
DV 207 THIRD
FRBORN
HCD ADMIN
HCD CHLD DEV
HCD CMPTR LB
HICKEY GYM
HUNT
INTERNATIONAL HOUSE
MU
NORTH ENTRY PARKING STRUC
NORTH HALL
PARSONS
SCHOOL OF EDUCATION BLDG
SOCSCI&HUMAN
TB 116
TB 117
TB 118
TB 119
TB 120
TB 123
TB 124
VMEYER
- Notification modified: 2012-08-14 06:10:49
PLANNED DATA NETWORK MAINTENANCE: Areas 11 and 51 BDF and IDF Annual Reboots 08/16/2012 05:00 - 08/16/2012 07:00
Description: Areas 11 and 51 BDF and IDF Annual Reboots
Start of Window : 08/16/2012 05:00
End of Window : 08/16/2012 07:00
(all times are in 24 hour format)
Purpose:
Performing the annual code upgrades and reboots of the BDF
routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment is rebooted.
Affected Services:
BUILDINGS:
ACADMC SURGE
CTR NEUROSCI
DV 1450 DREW AVE
DV 1460 DREW
DV 1560 DREW
DV 1616 DA VINCI CT
DV 1632 DA VINCI CT
DV 1633 DA VINCI CT
DV 1850 RESEARCH PARK DR
GENOME & BIO SCI FACILTY
GEOTEC MODEL
NEUROSCI BLD
UNIV EXT BLD
UNIV SVCS BL
- Notification modified: 2012-08-16 05:49:08
PLANNED DATA NETWORK MAINTENANCE: Area 7 BDF and IDF Annual Reboots 08/15/2012 05:00 - 08/15/2012 07:00
Description: Area 7 BDF and IDF Annual Reboots
Start of Window : 08/15/2012 05:00
End of Window : 08/15/2012 07:00
(all times are in 24 hour format)
Purpose:
Multiple brief outages as the equipment is rebooted.
Impact:
Performing the annual code upgrades and reboots of the BDF
routers and IDF switches in the locations listed below.
Affected Services:
BUILDINGS:
CRS CULT CTR
DUTTON HALL
ENOL
GUILBERT HSE
PLANT & ENV SCIENCE
SOUTH HALL
TB 8
VRHIES
WICKSN
YOUNG
YOUNG STORE
- Notification modified: 2012-08-15 06:03:09
PLANNED DATA NETWORK MAINTENANCE: Area 6 BDF and IDF Annual Reboots 08/13/2012 05:00 - 08/13/2012 07:00
Description: Area 6 BDF and IDF Annual Reboots
Start of Window : 08/13/2012 05:00
End of Window : 08/13/2012 07:00
(all times are in 24 hour format)
Purpose:
Performing the annual code upgrades and reboots of the BDF
routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment is rebooted.
Affected Services:
BUILDINGS:
AG FIELD STA
ARC
ARC PAVILION
BASEBALL PRESSBOX
HARING
HD H 002
HD H 003
HD H 006
HEALTH & WELLNESS CENTER
HUMAN RESOURCES ADMN BLDG
HUTCH
INT AUD TRLR
SCIENCE LAB BUILDING
SCIENCE LECTURE
SEGUNDO SERVICE CENTER
STUDENT COMMUNITY CENTER
WST ENTRY TR
VLANs:
ACTG&FINAC-3-FW
ANML-RES-SVC-1-FW
ANR-1-FW
ASUCD-1-FW
ASUCD-2-NR
BIO-SCI-1-DMZ
BOOKSTORE-1-FW
CAMPUS-EV&IN-2-FW
CEPRAP-1-FW
CHANCELLOR-5-FW
CHANCELLOR-9-FW
CHEMISTRY-2-FW
COUNSELING-1-FW
COUNSELING-2-NR
COUNSELING-3-NR
CTR-NEUROSCI-1-FW
DANR-3-FW
DANR-COMMUNI-1-FW
DC&CLIENT-SVC-12-FW
DEAN-AG-5-FW
DEAN-BIO-SCI-1-FW
DEAN-BIO-SCI-2
DEAN-VETMED-1-FW
DEAN-VETMED-2-FW
EVOL&ECOLOGY-1-FW
FAC-ADV-INST-1-FW
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
GEN-ACAD-1
GEN-ACAD-2-FW
GENOME-CTR-4-FW
GRAD-STUDIES-1-FW
GRAD-STUDIES-2-FW
HOUSING-1-FW
HOUSING-4-NR
HR&RISK-MGMT-1-FW
HR&RISK-MGMT-3-FW
HVAC-2-FW
INTERNAL-AUD-1-DMZ
INTERNAL-AUD-1-FW
INTRCOL-ATHL-1-FW
IT-CRETV-2-FW
IT-CRETV-3-FW
IT-CRETV-COM-1-FW
IT-INFO-RES-1
IT-INFO-RES-11
IT-INFO-RES-17-FW
IT-INFO-RES-25
IT-INFO-RES-9
LAW-2-FW
LIBRARY-2-FW
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
M-NEUROLOGY-1-FW
MICROBIOLOGY-1-FW
MOL&CELL-BIO-1-FW
MOOBILENET(X)
MU-GENERAL-1
MU-GENERAL-3
NEMATOLOGY-1-FW
NEUROPHY-BEH-1-FW
O&M:UTILITIES-1
PLAN&BUDGET-1-FW
PLANT-BIOLOGY-1-FW
PLANT-BIOLOGY-4-NR
PLANT-PATH-1-FW
PLANT-PATH-2-FW
PLANT-PATH-3
PLANT-PATH-DMZ
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-9-FW
REC-HALL-1
REC-HALL-2-DMZ
REC-HALL-2-FW
REC-HALL-3
REC-HALL-4
STU-HLTH-SVCS-1-2-DMZ
STU-HLTH-SVCS-1-FW
STU-HLTH-SVCS-2-FW
STU-HLTH-SVCS-3-NR
STU-HLTH-SVCS-4-NR
STU-HLTH-SVCS-5-NR
STU-HLTH-SVCS-6-NR
STU-HLTH-SVCS-7-NR
STUDENT-ACTV-1-FW
STUDENT-AFFRS-1-FW
STUDENT-AFFRS-3-FW
VIT&ENOL-1-FW
VM-ANATOMY-1-FW
VM-CENT-SERV-1-FW
VM-GEN-I&R-1-FW
VM-MED&EPIDM-2-DMZ
VM-MED&EPIDM-2-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
W-&-F-BIO-1-FW
WASTEWATER-1-FW
WIFSS-1-DMZ
WIFSS-1-FW
WLS-UNMANAGED-1
- Notification modified: 2012-08-13 07:30:19
PLANNED MAINTENANCE: Safeword software upgrade 08/11/2012 07:00 - 08/11/2012 09:00
Description: Safeword software upgrade
Start of Window : 08/11/2012 07:00
End of Window : 08/11/2012 09:00
(all times are in 24 hour format)
Purpose:
The Safeword software was upgraded to the latest version and moved to virtual servers.
Impact:
During the maintenance window, new logins to the Bastion hosts and access to Banner were unavailable.
Affected Services:
Unix Bastion Hosts
Windows Bastion Hosts
Banner
- Notification modified: 2012-08-11 22:00:49
PLANNED DATA NETWORK MAINTENANCE: UPS Replacement and Equipment Code Upgrade - Primate Center Area 08/08/2012 07:00 - 08/08/2012 08:00
Description: UPS Replacement and Equipment Code Upgrade - Primate Center Area
Start of Window : 08/08/2012 07:00
End of Window : 08/08/2012 08:00
(all times are in 24 hour format)
Purpose:
This maintenance activity replaced the UPS and upgraded the code on the DSL equipment to the latest vendor-recommended version.
Impact:
Loss of network connectivity while the equipment was rebooted.
Affected Services:
Users and services in the following buildings were affected:
LNDFL SCALE
PRIM QUARNTN
PRI SOUTH COLONY RECORDS
PRI NORTH COLONY RECORDS
PRIMATE SHOP
SOLETEK CONST TRLR
PRIM FREEZER
Users and services on the following VLANs will be affected:
O&M:UTILITIES-1
HVAC-2-FW
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-2-FW
PRIM-RES-CTR-4-FW
ARCH-&-ENGR-1-FW
ARCH-&-ENGR-2
- Notification modified: 2012-08-08 07:38:53
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 08/08/2012 06:00 - 08/08/2012 07:00
Description: Campus Wireless
Start of Window : 08/08/2012 06:00
End of Window : 08/08/2012 07:00
(all times are in 24 hour format)
Purpose:
Consolidating Desktop APs on wireless controllers
Impact:
No connectivity through Desktop AP as they reboot and bind to
new controller
Affected Services:
A&E-TRLR
ARS-R1
BAINER
CHEM
CTR-EQ-HLTH
EVERSON
HSC-RECVING
PHYGEO
ROESLR
TB-127
TMP-CLSRM
UNITRANS-MNT
UNIV-EXT-BLDG
ARC
DV-412-F-ST
EVERSON
LIFESCIADN
NOC-AP125
REPRO-PSL
SURGE3
TB-182
TB-202
TB-205
TELCOM
THE-BARN
VEG-BULB
CCAH
ECOLOGY-LAB
EQ-PERF-LAB
GBSF
MEDSCI1B
TUPPER
VETMED2
VMTH
- Notification modified: 2012-08-08 06:58:49
DATA NETWORK OUTAGE: Campus Directory Services IVR service 08/06/2012 10:42
Description: Campus Directory Services IVR service
Start of Window : 08/06/2012 10:42
(all times are in 24 hour format)
Symptoms:
The server that provides integrated voice response for campus directory services is not responding.
Affected Services:
Some calls to campus directory services are not being answered when callers dial 0.
Actions:
System administrator is looking into the situation.
- Notification modified: 2012-08-06 12:25:18
RESOLVED OUTAGE: NIS Outage 08/03/2012 21:11 - 08/03/2012 21:26
Description: NIS Outage
Start of Window : 08/03/2012 21:11
End of Window : 08/03/2012 21:26
Symptoms:
The NIS service experienced a brief outage.
Affected Services:
Email
Actions:
System administrators have restored NIS and email is functioning normally.
- Notification modified: 2012-08-03 21:51:38
MAINTENANCE: Confluence and Jira 08/03/2012 17:00 - 08/03/2012 20:00
Description: Confluence and Jira
Start of Window : 08/03/2012 17:00
End of Window : 08/03/2012 20:00
(all times are in 24 hour format)
Purpose:
Emergency maintenance will be performed on the Confluence and Jira servers.
Impact:
Confluence and Jira will be unavailable.
Affected Services:
https://confluence.ucdavis.edu
https://jira.ucdavis.edu/
- Notification modified: 2012-08-03 21:51:14
RESOLVED DEGRADATION: SmartSite Final Grade Submission 08/02/2012 14:15 - 08/02/2012 16:15
Description: SmartSite Final Grade Submission
Start of Window : 08/02/2012 14:15
End of Window : 08/02/2012 16:15
Symptoms:
Some instructors were temporarily unable to submit final grades.
Affected Services:
SmartSite
Actions:
SmartSite programmers traced the issue to a permission problem on the back end file servers. The problem has been corrected, and instructors should now be able to submit final grades. The final grading period began on July 30th and continues thru August 8th.
- Notification modified: 2012-08-02 17:23:05
PLANNED DATA NETWORK MAINTENANCE: Area 6 BDF and IDF Annual Reboots 08/10/2012 05:00 - 08/10/2012 07:00
Description: Area 6 BDF and IDF Annual Reboots
Start of Window : 08/10/2012 05:00
End of Window : 08/10/2012 07:00
(all times are in 24 hour format)
Purpose:
Performed the annual code upgrades and reboots of the BDF routers and IDF switches at the locations listed below.
Impact:
Multiple brief outages while the equipment was being rebooted.
Affected Services:
BUILDINGS:
ASMDSN
BRIGGS
COWELL BUILDING
CRUESS
FOOD SC&TECH
HART
HD H R6
HOAGLD
HOAGLD ANX
HOUSING ADMN
KERR
KLEIBR
MANN LAB
ROBBNS
ROBBNS ANX
SOLVENT STOR
STORER
STUDENT AFFAIRS ANNEX
TB 188
WELLMN
- Notification modified: 2012-08-10 06:32:09
PLANNED DATA NETWORK MAINTENANCE: Area 4 BDF and IDF Annual Reboots 08/08/2012 05:00 - 08/08/2012 07:00
Description: Area 4 BDF and IDF Annual Reboots
Start of Window : 08/08/2012 05:00
End of Window : 08/08/2012 07:00
(all times are in 24 hour format)
Purpose:
Performing the annual code upgrades and reboots of the BDF routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment is rebooted.
Affected Services:
BUILDINGS:
CTR FOR COMPANION AN HLTH
EQUINE PERFORMANCE LAB
GENOME & BIO SCI FACILTY
MED SCI I B
SCHALM
VET MED 2
VET MED LAB FACILITY
VM OFC ANNEX
VMTH
VMTH HOLD
VMTH ISOL
VMTH SURG
VMTH WARD
WESTERN HUMAN NUTRI RES C
- Notification modified: 2012-08-08 06:12:37
PLANNED DATA NETWORK MAINTENANCE: Area 4 BDF and IDF Annual Reboots 08/09/2012 05:00 - 08/09/2012 07:00
Description: Area 4 BDF and IDF Annual Reboots
Start of Window : 08/09/2012 05:00
End of Window : 08/09/2012 07:00
(all times are in 24 hour format)
Purpose:
Performing the annual code upgrades and reboots of the BDF routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment is rebooted.
Affected Services:
BUILDINGS:
ACF SHLTR 4
AG SERV OFF
AG SERV ST E
AQ WEED LAB
ECOLOGY LAB
ENV SVC HQ
GEOTEC MODEL
GEOTECH CENT
IT EQUIPMENT SHELTER
VET MED 3A
VET MED MULTIPURPOSE TEAC
WEATHER STA
WESTERN HUMAN NUTRI RES C
WS&E FLB
WS&E HYD L2
ZOOFLB
- Notification modified: 2012-08-09 05:23:09
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 08/06/2012 06:00 - 08/06/2012 08:00
Description: Campus Wireless
Start of Window : 08/06/2012 06:00
End of Window : 08/06/2012 08:00
(all times are in 24 hour format)
Purpose:
Modify controller settings per vendor recommendation
Impact:
No wireless access as APs reboot. Potentially multiple reboots within window
Affected Services:
Buildings:
2795-2NDST
ART
ART-ANNEX
BHRL-ALM&VIS
COFFEE-HOUSE-KIOSK
CONF-CENTER
EARTH-PHYS-SCI
FAC-SER
GR-OFFICE
GSM-GALL-HALL
HARING
KING
LIB
MONDAVI
MRAK
OLSON
RMI-BREWERY
RMI-NORTH
RMI-SENSORY
RMI-SOUTH
SPROUL
UNIV-CLUB
URBAN-FRSTRY
- Notification modified: 2012-08-06 22:31:47
PLANNED DATA NETWORK MAINTENANCE: Area 4 BDF and IDF Annual Reboots 08/07/2012 05:00 - 08/07/2012 07:00
Description: Area 4 BDF and IDF Annual Reboots
Start of Window : 08/07/2012 05:00
End of Window : 08/07/2012 07:00
(all times are in 24 hour format)
Purpose:
Performing the annual code upgrades and reboots of the BDF routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment is rebooted.
Affected Services:
BUILDINGS:
AGGIE STADIUM EAST
AGGIE STADIUM NORTH
AGGIE STADIUM WEST
MED SCI 1 C
MED SCI I D
SCHAAL AQUATICS COMPLEX
THURMAN
TUPPER HALL
VET MED 3B CONSTR TRL1
VMIF (AKA) GLADYS VALLEY
- Notification modified: 2012-08-07 05:35:11
PLANNED DATA NETWORK MAINTENANCE: Area 3 BDF and IDF Annual Reboots 08/06/2012 05:00 - 08/06/2012 07:00
Description: Area 3 BDF and IDF Annual Reboots
Start of Window : 08/06/2012 05:00
End of Window : 08/06/2012 07:00
(all times are in 24 hour format)
Purpose:
Performing the annual code upgrades and reboots of the BDF
routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment is rebooted.
Affected Services:
BUILDINGS:
ARM HR & PAYROLL SRVCS
ASTF 1
BKSTR WAREHS
BOWLEY PLT SCI TEACHING
CAMPUS CHILD CARE CENTER
CORE HEADHOUSE
DAIRY
DV 3820 CHLS (PSL)
ENERGY MANAGEMENT OFFICE
FIRE&POLICE
GIEDT HALL
HUBERT HEITMAN STAFF CTR
LIF-SCI ADN
MECH 2
PLANT REPRODUCTIVE BIOLOG
REC LODGE
SILO
SILO SOUTH
SURGE 2
SURGE 3
TAPS/POLICE
TB 24
TB 163
TB 169
TB 171
TB 172
TB 179
TB 181
TB 182
TB 191
TB 192
TB 193
TB 200
TB 201
TB 202
TB 203
TB 205
TELCOM
TERCERO TRLA
TERCERO TRLD
THE BARN
THE CENTER
VEG BULB
WEST ENTRY PARKING
- Notification modified: 2012-08-06 22:30:29
PLANNED DATA NETWORK MAINTENANCE: Area 2 BDF and IDF Annual Reboots 08/01/2012 05:00 - 08/01/2012 07:00
Description: Area 2 BDF and IDF Annual Reboots
Start of Window : 08/01/2012 05:00
End of Window : 08/01/2012 07:00
(all times are in 24 hour format)
Purpose:
Performing the annual code upgrades and reboots of the BDF routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment is rebooted.
Affected Services:
BUILDINGS:
ACADMC SURGE
ANNUAL FUND TRLR
BAINER
CHEM
ELDERBERRY COTTAGE
ENGINEERING 2 WIND TUNNEL
GHAUSI HALL
KEMPER HALL
PHY SCI LIB
TB 30
TB 206
TB 207
TEMP CLSRM 2
VALLEY OAK COTTAGE
WALNUT COTTAGE
WATERSHED SCIENCE RES CTR
WILLOW COTTAGE
- Notification modified: 2012-08-01 06:42:01
PLANNED DATA NETWORK MAINTENANCE: Area 1 BDF and IDF Annual Reboots 07/30/2012 05:00 - 07/30/2012 07:00
Description: Area 1 BDF and IDF Annual Reboots
Start of Window : 07/30/2012 05:00
End of Window : 07/30/2012 07:00
(all times are in 24 hour format)
Purpose:
Performing the annual code upgrades and reboots of the BDF routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment is rebooted.
Affected Services:
BUILDINGS:
ART
ART ANNEX
EH
EH TRAILER
EH TRAILER 3
FACILITIES RECEIVING
FACILITIES SERVICES
FACILITIES SHOPS
GR OFFICE
KING HALL TRAILER
MRAK
MUSIC
NELSON HALL
OLSON
TB 174
URBAN FRSTRY
WRIGHT HALL(DRAMA)
VLANs:
ADMIS&OUTRCH-2-FW
ADMISSIONS-1
ALUMNI-AFFRS-1-DMZ
ALUMNI-AFFRS-1-FW
ALUMNI-AFFRS-2
ARCH-&-ENGR-1-FW
ART-1-3-DMZ
ART-1-FW
ART-2-FW
ART-3-FW
ATS-CLSSRM-1-NR
CHANCELLOR-1-DMZ
CHANCELLOR-1-FW
CHANCELLOR-2
CHANCELLOR-3
CHANCELLOR-5-DMZ
CHANCELLOR-5-FW
CHANCELLOR-9-FW
DANR-3-FW
DEAN-AG-1-FW
DEAN-AG-2-FW
DEAN-AG-3-FW
DEAN-AG-5-DMZ
DEAN-AG-5-FW
DEAN-AG-7-FW
DESIGN-1-FW
DRAMATIC-ART-1-2-DMZ
DRAMATIC-ART-1-FW
DRAMATIC-ART-2-FW
FIN-AID&EMPL-1-DMZ
FIN-AID&EMPL-1-FW
GEN-ACAD-1
GRAD-STUDIES-1-FW
HOUSING-1-FW
HVAC-1-FW
HVAC-2-FW
IT-CRETV-3-FW
IT-INFO-RES-12
IT-INFO-RES-14
IT-INFO-RES-15
IT-INFO-RES-17-FW
LANGUAGE-LAB-1-DMZ
LANGUAGE-LAB-1-FW
LAW-1-FW
LAW-CLSSRM-NR
LAW-SECURITY-NR
MONDAVI-1-FW
MOOBILENET(X)
MU-GENERAL-3
MUSIC-1-FW
O&M:UTILITIES-1
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PHYS-PLANT-4-FW
PHYS-PLANT-5-FW
PHYS-PLANT-6-FW
PHYS-PLANT-DMZ
PLAN&BUDGET-1-DMZ
PLAN&BUDGET-1-FW
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-8-FW
PLANT-SCIENCES-9-FW
PUB-COMMUNIC-1-FW
REGISTRAR-1-FW
STUDENT-AFFRS-1-FW
STUDENT-AFFRS-3-FW
TEACH-RES-CT-1-FW
U-RELATIONS-1-FW
VC-ADMIN-1-FW
VC-RESEARCH-1-FW
WASTEWATER-1-FW
WLS-UNMANAGED-1
- Notification modified: 2012-07-30 06:42:38
PLANNED DATA NETWORK MAINTENANCE: Area 2 and Data Center BDF and IDF Annual Reboots 08/02/2012 05:00 - 08/02/2012 07:00
Description: Area 2 and Data Center BDF and IDF Annual Reboots
Start of Window : 08/02/2012 05:00
End of Window : 08/02/2012 07:00
(all times are in 24 hour format)
Purpose:
Performing the annual code upgrades and reboots of the BDF routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment is rebooted.
Affected Services:
BUILDINGS:
ADMINISTRATION TRL WEST
ADV MATERIALS RES LAB
AH HORSE
ARS M3
ARS R1
ARS TR 1537
BARGAIN/CUST
CA RPTR TRLR
CELL BIO LAB
CENGAR
CENGAR TRLR
CHEM ANX
CHLLD WTR EQ BLD
CTR EQ HLTH
DATA CENTER
DV 202 COUSTEAU PLACE
DV 255 COUSTEAU PLACE
DV 260 COUSTEAU PLACE
DV 267 COUSTEAU PLACE
EVERSN
IEHR CLN MED
IEHR OFC&LAB
IEHR RECVING
IT-Env Cntrl 1 UCDNet2
JUNGERMAN HALL
LEUKEMIA LAB
MATH BUILDING
MECH SEW CONTROL BLDG
MEYER
PHYGEO
PHYS/GEO TRAILER
PP LAB
ROESLR
TB 127
UNITRANS MNT
VET HDQRS
VET MED GENETICS LAB
VET META RES
VET VES EX B
WASTE WATER TREATMENT
- Notification modified: 2012-08-02 08:56:07
PLANNED DATA NETWORK MAINTENANCE: Areas 2 and 8 BDF and IDF Annual Reboots 08/03/2012 05:00 - 08/03/2012 07:00
Description: Areas 2 and 8 BDF and IDF Annual Reboots
Start of Window : 08/03/2012 05:00
End of Window : 08/03/2012 07:00
(all times are in 24 hour format)
Purpose:
Performing the annual code upgrades and reboots of the BDF routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment is rebooted.
Affected Services:
BUILDINGS:
APCARU
ATIRC OFFICE TRL 1
BEEBIO
CARU MOD OFC
CONTAINED RESEARCH
CTR COMP MED
DANR SRV BLD
DV 202 COUSTEAU PLACE
DV 255 COUSTEAU PLACE
DV 260 COUSTEAU PLACE
DV 267 COUSTEAU PLACE
FPMS LAB&OFC
FPMS OFC TRL
GRMPLSM LAB
HD 2&3
HD H 051
HSC AUXILIARY
HSC RECEIVING/MAIL
IET COMMUNICATIONS RESOUR
IET-CEV NXT TO AHU2
IET-CEV NXT TO TB 196
IT-Env Cntrl 2 UCDNet2
MATERIEL MANAGEMENT OFF
P HEADQTRS
PFH B
PRI NORTH COLONY RECORDS
PRI SECURITY KIOSK
PRIM COL OFC
PRIM QUARNTN
PRIM RSCH OF
PRIMATE CENTER ADMIN
PRIMATE CENTER AW2
PRIMATE CENTER LAB
PRIMATE CENTRAL SUPPLY
PRIMATE VIROLOGY & IMMUNO
TB 141
TB 184
VEG FLD HQ B
VITI RELO A
VITI RELO B
WESTERN CENTER FOR AG
- Notification modified: 2012-08-03 05:50:27
PLANNED DATA NETWORK MAINTENANCE: Area 1 BDF and IDF Annual Reboots 07/31/2012 05:00 - 07/31/2012 07:00
Description: Area 1 BDF and IDF Annual Reboots
Start of Window : 07/31/2012 05:00
End of Window : 07/31/2012 07:00
(all times are in 24 hour format)
Purpose:
Performing the annual code upgrades and reboots of the BDF routers and IDF switches in the locations listed below.
Impact:
Multiple brief outages as the equipment is rebooted.
Affected Services:
BUILDINGS:
CONFERENCE CENTER
EARTH AND PHYSICAL SCI
FACILITIES MECHANICAL
FIRE HSE
GSM GALLAGHER HALL
KING
LIB
MONDAVI CENTER
MONDAVI CENTER ADMIN
RMI BREWERY
RMI NORTH
RMI SENSORY
RMI SOUTH
SOUTH ENTRY PARKING STRUC
SPROUL
- Notification modified: 2012-07-31 06:49:18
PLANNED DATA NETWORK MAINTENANCE: Infoblox DNS/DHCP Software Upgrade 07/27/2012 05:00 - 07/27/2012 07:00
Description: Infoblox DNS/DHCP Software Upgrade
Start of Window : 07/27/2012 05:00
End of Window : 07/27/2012 07:00
(all times are in 24 hour format)
Purpose:
The software on the Infoblox appliances that provide DNS and DHCP services to the Campus and Resnet was upgraded to the latest vendor recommended version. This was done to address a recent software vulnerability announcement.
Impact:
None expected; none occurred. The system is configured in a high availability pair and were upgraded one at a time.
- Notification modified: 2012-07-27 06:50:44
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 08/01/2012 06:00 - 08/01/2012 07:00
Description: Campus Wireless
Start of Window : 08/01/2012 06:00
End of Window : 08/01/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgrade controller to latest vendor recommended version.
Impact:
No wireless access as controller reboots. Outage is not expected to last more than 10 minutes.
Affected Services:
2795-2NDST
ART
ART-ANNEX
BHRL-ALM&VIS
COFFEE-HOUSE-KIOSK
CONF-CENTER
EARTH-PHYS-SCI
FAC-SER
GR-OFFICE
GSM-GALL-HALL
HARING
KING
LIB
MONDAVI
MRAK
OLSON
RMI-BREWERY
RMI-NORTH
RMI-SENSORY
RMI-SOUTH
SPROUL
UNIV-CLUB
URBAN-FRSTRY
- Notification modified: 2012-08-01 08:56:41
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 07/31/2012 06:00 - 07/31/2012 07:00
Description: Campus Wireless
Start of Window : 07/31/2012 06:00
End of Window : 07/31/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgrade controller to latest vendor recommended version.
Impact:
No wireless access as controller reboots. Outage is not expected to last more than 10 minutes.
Affected Services:
105-EST
1130-K
3820-CHLS-PSL
607PENADR
AGGIE-STAD
AH-HOG-BARN
ARM-HR-PYRLL-SVCS
BOWLEY
CCAH
DATACENTER
Energy-Mgmt-Trlr
FIRE-POLICE
GBSF
GIEDT-HALL
GVH-VMIF
HDH001
HWC
LEASE-REC-CTR
LIFESCIADN
MEDSCI1B
MEDSCI1C
NOC-SWITCHROOM
PLANT-REP-BIO
RECLODGE
SAN
SCHALM
SILO
SURGE-2
SURGE3
TAPS-POLICE
TB-162
TB-179
TB-181
TB-201
TB-24
TUPPER
UNEX-TRLR-C
VETMED3A
VETMED-MP
VMLF
VM-OFC-ANNEX
VMTH
- Notification modified: 2012-07-31 06:49:31
RESOLVED DEGRADATION: SMTP 07/23/2012 08:30 - 07/23/2012 09:25
Description: SMTP
Start of Window : 07/23/2012 08:30
End of Window : 07/23/2012 09:25
(all times are in 24 hour format)
Symptoms:
Users could not send or would have to attempt multiple times before an email message was successfully sent.
Affected Services:
Outgoing email messages using smtp.ucdavis.edu.
Actions:
System administrators isolated a large spam run and the impacted server has returned to normal load levels.
- Notification modified: 2012-07-23 12:05:00
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: BUEHLER, MRAK HALL BASEMENT 07/24/2012 07:30 - 07/24/2012 15:30
Description: IDF Upgrades: BUEHLER, MRAK HALL BASEMENT
Start of Window : 07/24/2012 07:30
End of Window : 07/24/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in BUEHLER, and the MRAK HALL
basement as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
BHRL ALM&VIS
MRAK
VLANs:
ADMIS&OUTRCH-2-FW
ADMISSIONS-1
ALUMNI-AFFRS-1-DMZ
ALUMNI-AFFRS-1-FW
ALUMNI-AFFRS-2
CHANCELLOR-1-FW
CHANCELLOR-2
CHANCELLOR-3
DANR-6-FW
DEAN-AG-1-FW
DEAN-AG-2-FW
DEAN-AG-3-FW
DEAN-AG-5-DMZ
DEAN-AG-5-FW
DEAN-AG-7-FW
FIN-AID&EMPL-1-DMZ
FIN-AID&EMPL-1-FW
HVAC-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
PUB-COMMUNIC-1-FW
REGISTRAR-1-FW
STUDENT-AFFRS-1-FW
U-RELATIONS-1-FW
- Notification modified: 2012-07-24 15:39:05
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: MRAK HALL 5th floor 07/27/2012 07:30 - 07/27/2012 15:30
Description: IDF Upgrades: MRAK HALL 5th floor
Start of Window : 07/27/2012 07:30
End of Window : 07/27/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in the MRAK HALL 5th floor as
part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
MRAK
VLANs:
CHANCELLOR-1-FW
CHANCELLOR-3
CHANCELLOR-9-FW
MOOBILENET(X)
VC-RESEARCH-1-FW
- Notification modified: 2012-07-27 10:36:00
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: MRAK HALL 1st and 2nd Floors 07/25/2012 07:30 - 07/25/2012 15:30
Description: IDF Upgrades: MRAK HALL 1st and 2nd Floors
Start of Window : 07/25/2012 07:30
End of Window : 07/25/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in the MRAK HALL 1st and 2nd
floors as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
MRAK
VLANs:
ADMIS&OUTRCH-2-FW
CHANCELLOR-1-FW
CHANCELLOR-2
CHANCELLOR-3
DEAN-AG-1-FW
DEAN-AG-3-FW
DEAN-AG-7-FW
GRAD-STUDIES-1-FW
LAW-1-FW
LAW-CLSSRM-NR
LAW-SECURITY-NR
MOOBILENET(X)
REGISTRAR-1-FW
STUDENT-AFFRS-3-FW
- Notification modified: 2012-07-25 10:45:14
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: MRAK HALL 3rd and 4th Floors 07/26/2012 07:30 - 07/26/2012 15:30
Description: IDF Upgrades: MRAK HALL 3rd and 4th Floors
Start of Window : 07/26/2012 07:30
End of Window : 07/26/2012 15:30
(all times are in 24 hour format)
Purpose:
Replaced the IDF equipment in MRAK HALL\'s 3rd and 4th
floors as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs were
transferred to the new equipment.
Affected Services:
BUILDINGS:
MRAK
VLANs:
ALUMNI-AFFRS-1-FW
CHANCELLOR-1-DMZ
CHANCELLOR-1-FW
CHANCELLOR-3
CHANCELLOR-5-DMZ
CHANCELLOR-5-FW
CHANCELLOR-9-FW
DEAN-AG-3-FW
LAW-1-FW
MONDAVI-1-FW
MOOBILENET(X)
PLAN&BUDGET-1-DMZ
PLAN&BUDGET-1-FW
PUB-COMMUNIC-1-FW
STUDENT-AFFRS-1-FW
TEACH-RES-CT-1-FW
VC-ADMIN-1-FW
VC-RESEARCH-1-FW
- Notification modified: 2012-07-26 13:46:36
RESOLVED DATA NETWORK OUTAGE: Campus VPN 07/19/2012 11:51 - 07/19/2012 12:26
Description: Campus VPN
Start of Window : 07/19/2012 11:51
End of Window : 07/19/2012 12:26
(all times are in 24 hour format)
Symptoms:
UC Davis users were unable to utilize the campus VPN services.
Affected Services:
All SSL VPN subscribers
Actions:
NOC operators corrected the issue and service has been restored to the VPN.
- Notification modified: 2012-07-19 15:31:43
PLANNED MAINTENANCE: SmartSite Downtime for System Maintenance July, 2012 07/20/2012 22:00 - 07/21/2012 08:00
Description: SmartSite Downtime for System Maintenance July, 2012
Start of Window : 07/20/2012 22:00
End of Window : 07/21/2012 08:00
(all times are in 24 hour format)
Purpose:
Regular scheduled maintenance was performed to migrate SmartSite to new hardware for content storage.
Impact:
SmartSite was actually unavailable only until 05:15. There should have been no impact after the migration.
Affected Services:
SmartSite
- Notification modified: 2012-07-21 05:37:12
PLANNED DATA NETWORK MAINTENANCE: Campus IPS 07/20/2012 07:00 - 07/20/2012 08:00
Description: Campus IPS
Start of Window : 07/20/2012 07:00
End of Window : 07/20/2012 08:00
(all times are in 24 hour format)
Purpose:
Reboot IPS sensor to enable vendor recommended adjustment
Impact:
None expected
Affected Services:
128.120.0.0/16
169.237.0.0/16
- Notification modified: 2012-07-20 08:06:08
PLANNED DATA NETWORK MAINTENANCE: Campus IPS upgrade 07/24/2012 05:00 - 07/24/2012 08:00
Description: Campus IPS upgrade
Start of Window : 07/24/2012 05:00
End of Window : 07/24/2012 08:00
(all times are in 24 hour format)
Purpose:
Remove existing IPS sensor and install new unit.
Impact:
None Expected. Completed by 05:35.
- Notification modified: 2012-07-24 05:40:19
PLANNED DATA NETWORK MAINTENANCE: Telecom Building Generator Test 07/17/2012 05:45 - 07/17/2012 06:45
Description: Telecom Building Generator Test
Start of Window : 07/17/2012 05:45
End of Window : 07/17/2012 06:45
(all times are in 24 hour format)
Purpose:
Facilities is performing the monthly testing of the generator supplying backup power to the Telecom Building.
Impact:
None expected. All power should automatically switch over to the generator power for the duration of the test.
Affected Services:
All Campus and Resnet networks; all connectivity to Internet and I2; all T1 and DSL connected sites would be affected should an unanticipated outage occur.
- Notification modified: 2012-07-17 08:29:24
DATA NETWORK MAINTENANCE: Software Upgrades: FACILITIES SERVICES 07/16/2012 06:30 - 07/16/2012 06:30
Description: Software Upgrades: FACILITIES SERVICES
Start of Window : 07/16/2012 06:30
End of Window : 07/16/2012 06:30
(all times are in 24 hour format)
Purpose:
Perform flash memory recovery procedure and reload software on IDF switch in Facilities Services.
Impact:
Brief outages as switch is rebooted once to recover flash memory error, and again to load the new software.
Affected Services:
BUILDINGS:
FACILITIES SERVICES
VLANs:
MOOBILENET(X)
O&M:UTILITIES-1
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PHYS-PLANT-4-FW
PHYS-PLANT-5-FW
PHYS-PLANT-6-FW
PHYS-PLANT-DMZ
WASTEWATER-1-FW
- Notification modified: 2012-07-16 07:21:44
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 07/18/2012 06:00 - 07/18/2012 07:00
Description: Campus Wireless
Start of Window : 07/18/2012 06:00
End of Window : 07/18/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgrade controller to latest vendor recommended version
Impact:
No wireless access as controller reboots. Outage is not expected to last more than 10 minutes.
Affected Services:
ART
KING
LIB
MRAK
OLSON
SPROUL
WRIGHT-HALL
- Notification modified: 2012-07-18 06:32:23
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 07/17/2012 06:00 - 07/17/2012 07:00
Description: Campus Wireless
Start of Window : 07/17/2012 06:00
End of Window : 07/17/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgrade controller to latest vendor recommended version
Impact:
No wireless access as APs reboots. Outage is not expected to last more than 10 minutes.
Affected Services:
AOB4
ARC
BRIGGS
BRIGGS
COWELL
CRUESS
DUTTON-HALL
207THIRDST
FREEBORN
HARING
HART
HD-H-R6
HICKEY-GYM
HUNT
KERR
MU
NORTH
PES
ROBBNS
SCIENCELAB
SCI-LAB-LEC
SOCSCI
SOUTH-HALL
STUD-COMM-CTR
WELLMAN
WICKSON
- Notification modified: 2012-07-17 06:58:10
PLANNED VOICE NETWORK MAINTENANCE: Voice Mail EVM Notification 07/17/2012 18:00 - 07/17/2012 20:00
Description: Voice Mail EVM Notification
Start of Window : 07/17/2012 18:00
End of Window : 07/17/2012 20:00
(all times are in 24 hour format)
Purpose:
Application of Microsoft monthly security updates.
Impact:
Email and text notifications will not be sent out by the EVM system for voice mails left during the duration that the EVM server will be down. Actual voice mails and telephone message waiting indication will not be affected.
Affected Services:
It is recommended that all users manually retrieve and delete their voice mails via a telephone the morning of the update.
- Notification modified: 2012-07-17 22:36:04
RESOLVED DEGRADATION: uConnect Exchange 07/12/2012 09:40 - 07/12/2012 09:55
Description: uConnect Exchange
Start of Window : 07/12/2012 09:40
End of Window : 07/12/2012 09:55
(all times are in 24 hour format)
Symptoms:
Users were reporting problems getting to uConnect emails via email programs. Users were able to access emails via owa.ucdavis.edu.
Affected Services:
uConnect Exchange
Actions:
System Administrators are currently reviewing logs to determine the cause.
- Notification modified: 2012-07-12 10:34:08
RESOLVED DATA NETWORK OUTAGE: Switch Rebooted at the Data Center : 07/11/2012 11:45 - 07/11/2012 12:20
Description: Switch Rebooted at the Data Center :
Start of Window : 07/11/2012 11:45
End of Window : 07/11/2012 12:20
Symptoms:
Loss of network connectivity while switch rebooted.
Affected Services:
Several VLANs on the Data Center colocation switch.
Actions:
The switch and attached networks have been restored to service.
- Notification modified: 2012-07-11 19:35:38
PLANNED DATA NETWORK MAINTENANCE: UPS Replacement and Equipment Code Upgrade - DSL Hopkins Road Ar 07/18/2012 07:00 - 07/18/2012 07:00
Description: UPS Replacement and Equipment Code Upgrade - DSL Hopkins Road Ar
Start of Window : 07/18/2012 07:00
End of Window : 07/18/2012 07:00
(all times are in 24 hour format)
Purpose:
This maintenance window is to replace the UPS and upgrade the code on the DSL
equipment to the latest vendor recommended version.
Impact:
Loss of network connectivity while the equipment is rebooted.
Affected Services:
Users and services in the following buildings will be affected:
AH SHOP
AH HOP BARN
SWINE TEACHING FACILITY
INSECT TRLR
COBALT
HANGAR
HANGAR LOUNGE
HANGAR OFFICE
Users and services on the following VLANs will be affected:
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ENTOMOLOGY-1-FW
CROC-NUC-LAB-1
ENG-BIO&AG-1
CAFF-1
PARKING-SVCS-1-FW
- Notification modified: 2012-07-18 07:32:25
MAINTENANCE: Data Center Colocation Network 07/12/2012 05:00 - 07/12/2012 06:00
Description: Data Center Colocation Network
Start of Window : 07/12/2012 05:00
End of Window : 07/12/2012 06:00
(all times are in 24 hour format)
Purpose:
NOC technicians replaced a faulty network switch.
Impact:
Virtualization clients on departmental VLANs and clients with physical servers on the data center colocation network will lose network connectivity during the switch replacement.
Affected Services:
Physical systems on the data center colocation network
Virtualization clients on departmental VLANs
- Notification modified: 2012-07-12 05:41:44
PLANNED DATA NETWORK MAINTENANCE: Software Upgrades: EH, FACILITIES SERVICES, FIRE HSE, HUNT, PARS 07/13/2012 06:00 - 07/13/2012 07:00
Description: Software Upgrades: EH, FACILITIES SERVICES, FIRE HSE, HUNT, PARS
Start of Window : 07/13/2012 06:00
End of Window : 07/13/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on selected network equipment to the
latest vendor recommended versions in EH, FACILITIES
SERVICES, FIRE HSE, HUNT, PARSONS, RMI SOUTH, and SPROUL.
Impact:
Brief outages up to five minutes as the equipment is
rebooted to load the new software.
Affected Services:
BUILDINGS:
EH
FACILITIES SERVICES
FIRE HSE
HUNT
PARSONS
RMI SOUTH
SPROUL
VLANs:
BFTV-1-FW
CBST-1-FW
CBST-2
CTR-AG-ISSUE-1-FW
DEAN-AG-2-FW
DEAN-AG-3-FW
DEAN-AG-7-FW
ENV-STUDIES-1-FW
ENV-STUDIES-2
ENV-STUDIES-3-FW
FD-SCI&TECH-1-FW
GEN-ACAD-1
HVAC-2-FW
LANG-LIT-1-DMZ
LANG-LIT-1-FW
LDA-3-FW
MOOBILENET(X)
MUSIC-1-FW
O&M:UTILITIES-1
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PHYS-PLANT-4-FW
PHYS-PLANT-5-FW
PHYS-PLANT-6-FW
PHYS-PLANT-DMZ
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-5-FW
PLANT-SCIENCES-9-FW
SM-RUM-CRSP-1
SOC-SCI-ADM-1-FW
VIT&ENOL-1-FW
WASTEWATER-1-FW
WLS-UNMANAGED-1
- Notification modified: 2012-07-13 07:01:44
RESOLVED DEGRADATION: Data Center Services 07/10/2012 17:05 - 07/10/2012 17:58
Description: Data Center Services
Start of Window : 07/10/2012 17:05
End of Window : 07/10/2012 17:58
(all times are in 24 hour format)
Symptoms:
Some user experienced issues connecting to or authenticating to several IET services.
Affected Services:
SISWeb, Mothra, Geckomail, CAS dependent services, and other services
Actions:
System administrators have restored service and will be investigating the root cause of this issue.
- Notification modified: 2012-07-10 20:05:35
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 07/12/2012 06:00 - 07/12/2012 07:00
Description: Campus Wireless
Start of Window : 07/12/2012 06:00
End of Window : 07/12/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgrade controller to latest vendor recommended version
Impact:
No wireless access as controller reboots. Outage
is not expected to last more than 10 minutes.
Affected Services:
ACADMC SURGE
ARS J1
ARS J1
ARS M3
ARS TR
BAINER
CAMPBELL
CENGAR TRLR
CHEM
CHILDHOOD HEALTH
1450DREW
1460DREW
1632 DA VINCI
1850RSCHPARK
202COUSTEAU
255COUSTEAU
260 COUSTEAU
267COUSTEAU
EVERSON
GHAUSI HALL
TB196
IT CR OFC TRLR
IT TRLR CMPLX
KEMPER
MATH
MEYER
ORCHARD 5000
PHYGEO
PHY SCI LIB
PHYSGEO TRLR
POTTER
PRIM MED OFC
PRIM VIR IMM
TB 141
TB 196
TB 30 WEST
TEC COM
TSRF
UNIVSVCS
WALL
WATERSHED
WILLOW COTTAGE
- Notification modified: 2012-07-12 06:50:22
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 07/11/2012 06:00 - 07/11/2012 07:00
Description: Campus Wireless
Start of Window : 07/11/2012 06:00
End of Window : 07/11/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgrade controller to latest vendor recommended version
Impact:
No wireless access as controller reboots. Outage is not expected to last more than 10 minutes.
Affected Services:
A&E TRLR
ARS R1
BAINER
CCAH
CHEM
CTR EQ HLTH
ECOLOGY LAB
EQ PERF LAB
EVERSON
HSC RECVING
MEDSCI1B
PHYGEO
ROESLR
TB 127
TMP CLSRM 1
TMP CLSRM 2
TUPPER
UNITRANS MNT
UNIV EXT BLDG
VETMED2
VMTH
- Notification modified: 2012-07-11 06:31:47
PLANNED DATA NETWORK MAINTENANCE: Infoblox DNS/DHCP Software Upgrade 07/12/2012 05:30 - 07/12/2012 07:00
Description: Infoblox DNS/DHCP Software Upgrade
Start of Window : 07/12/2012 05:30
End of Window : 07/12/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on the Infoblox appliances that provide DNS and DHCP services to the Campus and Resnet to the latest vendor recommended version.
Impact:
None expected. The system is configured in a high availability pair and will be upgraded one at a time.
Affected Services:
All Campus and Resnet DNS and DHCP services should an unanticipated outage occur.
- Notification modified: 2012-07-12 07:00:21
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - TB 202 07/11/2012 07:30 - 07/11/2012 08:30
Description: Electrical Shutdown - TB 202
Start of Window : 07/11/2012 07:30
End of Window : 07/11/2012 08:30
(all times are in 24 hour format)
Purpose:
To check circuit breaker feeding panel LA.
Impact:
Network connectivity will be unavailable once the UPS batteries are depleted.
Affected Services:
The following buildings are affected:
TB 202
The following VLANs are affected:
IT-COMMUNRES-13-FW
IT-COMMUNRES-2-FW
IT-COMMUNRES-4-FW
IT-CRETV-COM-1-FW
IT-INFO-RES-1
IT-INFO-RES-10
IT-INFO-RES-11
IT-INFO-RES-12
IT-INFO-RES-14
IT-INFO-RES-15
IT-INFO-RES-16
IT-INFO-RES-17-FW
IT-INFO-RES-18
IT-INFO-RES-25
IT-INFO-RES-9
VM-RESEARCH-1-FW
- Notification modified: 2012-07-11 12:08:51
RESOLVED DEGRADATION: SAN Service 07/03/2012 18:50 - 07/03/2012 19:35
Description: SAN Service
Start of Window : 07/03/2012 18:50
End of Window : 07/03/2012 19:35
(all times are in 24 hour format)
Symptoms:
During a scheduled maintenance for the data center SAN the controller did not properly failover as expected. The secondary controller experienced unusually high degradation.
Affected Services:
uConnect, Banner, Kuali Rice, MyUCDavis
Actions:
System administrators have resolved the issue.
- Notification modified: 2012-07-03 19:55:06
EMERGENCY DATA NETWORK MAINTENANCE: Infoblox 07/03/2012 04:15 - 07/03/2012 05:00
Description: Infoblox
Start of Window : 07/03/2012 04:15
End of Window : 07/03/2012 05:00
Purpose:
Rebooting the Infoblox systems to recover from the leap
second bug issue which is creating a raised CPU level.
Impact:
None expected. The systems are in an HA pair. The units will
be rebooted separately.
Affected Services:
All Campus DNS and DHCP should an unanticipated outage occur.
- Notification modified: 2012-07-03 08:12:35
RESOLVED OUTAGE: Kerberos Passphrase Resets 06/29/2012 17:29 - 07/02/2012 16:00
Description: Kerberos Passphrase Resets
Start of Window : 06/29/2012 17:29
End of Window : 07/02/2012 16:00
(all times are in 24 hour format)
Symptoms:
Users were unable to reset or change passphrases.
Affected Services:
Kerberos passphrase resets.
Actions:
System Administrators identified the issue and previously reset passphrases should finish propagating to services by 4pm on 7/2/12.
- Notification modified: 2012-07-02 23:19:42
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - School of Education Building (AOB4) 07/10/2012 06:00 - 07/10/2012 07:00
Description: Electrical Shutdown - School of Education Building (AOB4)
Start of Window : 07/10/2012 06:00
End of Window : 07/10/2012 07:00
(all times are in 24 hour format)
Purpose:
Utilities High Voltage will be installing a meter.
Impact:
All electrical power will be shutdown. Utilities High Voltage will be providing a generator to supply electrical power to Area and Building routers. However, the switches serving NAMs in School of Education Building will go down after the UPS power is exhausted.
Affected Services:
Users and services in the following building are affected:
SCHOOL OF EDUCATION BLDG
Users and services on the following VLANs are affected: EDUCATION-1-DMZ
EDUCATION-1-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
IT-CRETV-3-FW
MOOBILENET(X)
- Notification modified: 2012-07-10 13:22:47
RESOLVED OUTAGE: Banner related services 06/30/2012 18:00 - 06/30/2012 21:00
Description: Banner related services
Start of Window : 06/30/2012 18:00
End of Window : 06/30/2012 21:00
(all times are in 24 hour format)
Symptoms:
Users were unable to access or were getting slow response from services dependent on Banner.
Affected Services:
Banner (SISWeb)
MyAdmissions
Final Grades Submission
MyUCDavis Course Management
Actions:
System administrators have resolved the problem and services dependent on Banner have been restored. The root cause of the problem is still being investigated.
- Notification modified: 2012-06-30 21:11:38
PLANNED DATA NETWORK MAINTENANCE: Electrical Maintenance - TB-181 07/02/2012 07:15 - 07/02/2012 08:00
Description: Electrical Maintenance - TB-181
Start of Window : 07/02/2012 07:15
End of Window : 07/02/2012 08:00
(all times are in 24 hour format)
Purpose:
To install breakers in electrical panel.
Impact:
Data Network connectivity will be interrupted once UPS battery power is depleted.
Affected Services:
Users and services on the following VLANs will be affected:
MOOBILENET(X)
U-EXTENSION-1-FW
U-EXTENSION-4-FW
U-EXTENSION-5-FW
- Notification modified: 2012-07-02 09:32:17
PLANNED DATA NETWORK MAINTENANCE: Network Maintenance - King Hall 07/05/2012 08:00 - 07/06/2012 17:00
Description: Network Maintenance - King Hall
Start of Window : 07/05/2012 08:00
End of Window : 07/06/2012 17:00
(all times are in 24 hour format)
Purpose:
The building router will be moving from one room to another. This will take place during business hours over the course of 2 days.
Impact:
Loss of network connectivity while the fibers are re-routed and the equipment is
moved.
Affected Services:
Users and services in the following buildings will be affected:
FACILITIES MECHANICAL
KING
Users and services on the following VLANs will be affected:
ARCH-&-ENGR-2
HVAC-2-FW
IT-INFO-RES-9
LAW-1-2-DMZ
LAW-1-FW
LAW-2-FW
LAW-3-FW
LAW-CLSSRM-NR
LAW-SECURITY-NR
MOOBILENET(X)
O&M:UTILITIES-1
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
______________________
- Notification modified: 2012-07-06 16:09:48
PLANNED DATA NETWORK MAINTENANCE: Switch Upgrade - Tercero Laben 07/05/2012 08:00 - 07/06/2012 16:00
Description: Switch Upgrade - Tercero Laben
Start of Window : 07/05/2012 08:00
End of Window : 07/06/2012 16:00
(all times are in 24 hour format)
Purpose:
The switches will be replaced in Tercero Laben. This will take place during business hours over the course of 2 days.
Impact:
Loss of network connectivity as the connections are moved from one switch to
the other.
Affected Services:
Users and services on the following VLANs within Tercero Laben will be
affected:
HOUSING-2-FW
TERCERO-INFILLB-1
- Notification modified: 2012-07-06 16:09:35
PLANNED DATA NETWORK MAINTENANCE: Switch Upgrade - Tercero Kearney - Day 2 07/03/2012 08:00 - 07/03/2012 16:00
Description: Switch Upgrade - Tercero Kearney - Day 2
Start of Window : 07/03/2012 08:00
End of Window : 07/03/2012 16:00
(all times are in 24 hour format)
Purpose:
The switches will be replaced in Tercero Kearney.
Impact:
Loss of network connectivity as the connections are moved from one switch to
the other.
Affected Services:
Users and services on the following VLANs within Tercero Kearney will be
affected:
HOUSING-2-FW
HVAC-2-FW
O&M:UTILITIES-1
TERCERO-INFILLA-1
WLS-UNMANAGED-1
- Notification modified: 2012-07-03 16:01:53
PLANNED DATA NETWORK MAINTENANCE: Switch Upgrade - Tercero Kearney 07/02/2012 08:00 - 07/02/2012 16:00
Description: Switch Upgrade - Tercero Kearney
Start of Window : 07/02/2012 08:00
End of Window : 07/02/2012 16:00
(all times are in 24 hour format)
Purpose:
The switches will be replaced in Tercero Kearney.
Impact:
Loss of network connectivity as the connections are moved from one switch to
the other.
Affected Services:
Users and services on the following VLANs within Tercero Kearney will be
affected:
HOUSING-2-FW
HVAC-2-FW
O&M:UTILITIES-1
TERCERO-INFILLA-1
WLS-UNMANAGED-1
- Notification modified: 2012-07-02 15:54:44
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: WRIGHT HALL, GROUNDS OFFICE, ART ANNEX 06/28/2012 07:30 - 06/28/2012 13:00
Description: IDF Upgrades: WRIGHT HALL, GROUNDS OFFICE, ART ANNEX
Start of Window : 06/28/2012 07:30
End of Window : 06/28/2012 13:00
(all times are in 24 hour format)
Purpose:
Replaced the IDF equipment in WRIGHT HALL, GROUNDS OFFICE, ART ANNEX as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs were moved to the new equipment.
Affected Services:
BUILDINGS:
ART ANNEX
GR OFFICE
WRIGHT HALL(DRAMA)
VLANs:
ART-1-3-DMZ
ART-1-FW
ART-2-FW
ART-3-FW
DRAMATIC-ART-1-FW
HVAC-2-FW
MOOBILENET(X)
MUSIC-1-FW
O&M:UTILITIES-1
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PHYS-PLANT-6-FW
WLS-UNMANAGED-1
- Notification modified: 2012-06-28 13:39:53
DATA NETWORK MAINTENANCE: IDF Upgrades: FOOD SCI&TECH, TB-188, SOLVENT STORAGE, MUSIC, ART 06/26/2012 07:30 - 06/26/2012 13:00
Description: IDF Upgrades: FOOD SCI&TECH, TB-188, SOLVENT STORAGE, MUSIC, ART
Start of Window : 06/26/2012 07:30
End of Window : 06/26/2012 13:00
Purpose:
Replacing the IDF equipment in FD SCI&TECH, TB-188, SOLVENT STORAGE, MUSIC, ART as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
ART
FOOD SC&TECH
MUSIC
SOLVENT STOR
TB 188
VLANs:
ART-1-FW
ART-2-FW
ATS-CLSSRM-1-NR
DESIGN-1-FW
DRAMATIC-ART-1-2-DMZ
DRAMATIC-ART-1-FW
DRAMATIC-ART-2-FW
FD-SCI&TECH-1-FW
GEN-ACAD-1
HVAC-2-FW
MOOBILENET(X)
MUSIC-1-FW
WLS-UNMANAGED-1
- Notification modified: 2012-06-27 08:53:47
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: BAINER, BAINER WIND TUNNEL 06/27/2012 07:30 - 06/27/2012 13:00
Description: IDF Upgrades: BAINER, BAINER WIND TUNNEL
Start of Window : 06/27/2012 07:30
End of Window : 06/27/2012 13:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in BAINER and BAINER WIND TUNNEL as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs were moved to the new equipment.
Affected Services:
BUILDINGS:
BAINER
ENGINEERING 2 WIND TUNNEL
VLANs:
BFTV-1-FW
DEAN-ENGIN-1
DEAN-ENGIN-2
DEAN-ENGIN-3
DEAN-ENGIN-4
DESIGN-3
ENG-AP-SCI-1
ENG-BIO&AG-1
ENG-CHEM&MAT-1
ENG-CHEM&MAT-2-FW
ENG-CHEM&MAT-3-DMZ
ENG-CHEM&MAT-3-FW
ENG-CIVL&ENV-1
ENG-CIVL&ENV-4
ENG-MCH&AERO-1
ENG-MCH&AERO-2
ENG-MCH&AERO-3
ENG-MCH&AERO-4
GEN-ACAD-1
HVAC-2-FW
IT-CRETV-3-FW
MOOBILENET(X)
O&M:UTILITIES-1
WLS-UNMANAGED-1
- Notification modified: 2012-06-27 13:34:43
MAINTENANCE: SmartSite 06/26/2012 05:30 - 06/26/2012 05:35
Description: SmartSite
Start of Window : 06/26/2012 05:30
End of Window : 06/26/2012 05:35
(all times are in 24 hour format)
Purpose:
System maintenance to adjust the load balancer.
Impact:
rSmart, the hosting vendor for SmartSite, expects the maintenance will not impact existing users already logged on. New logins may see a slight delay.
Affected Services:
SmartSite
- Notification modified: 2012-06-26 05:45:32
RESOLVED DEGRADATION: Email and Calendaring for uConnect 06/25/2012 09:50 - 06/25/2012 10:20
Description: Email and Calendaring for uConnect
Start of Window : 06/25/2012 09:50
End of Window : 06/25/2012 10:20
(all times are in 24 hour format)
Symptoms:
Some users were unable to access their email or calendars.
Affected Services:
Some uConnect email and calendar accounts.
Actions:
System Administrators rebooted the affected server and service has been restored
- Notification modified: 2012-06-25 12:56:05
PLANNED DATA NETWORK MAINTENANCE: Electrical Maintenance - Telecom Building 06/27/2012 06:45 - 06/27/2012 07:15
Description: Electrical Maintenance - Telecom Building
Start of Window : 06/27/2012 06:45
End of Window : 06/27/2012 07:15
(all times are in 24 hour format)
Purpose:
Needed to shutdown an electrical panel to complete some electrical connections.
Impact:
Loss of network connectivity during the outage.Users and services in the following locations were affected:
2795 2nd Street - Davis
San Ramon
1 Capital Mall
Users and services on the following VLANs were affected:
WIRELESS
CTR-CMP-MED-4-DMZ
CTR-CMP-MED-5-FW
U-EXTENSION-5-FW
OCM-1-FW
- Notification modified: 2012-06-27 12:47:18
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 06/20/2012 07:00 - 06/20/2012 08:00
Description: Campus Wireless
Start of Window : 06/20/2012 07:00
End of Window : 06/20/2012 08:00
(all times are in 24 hour format)
Purpose:
Upgrade controller to latest vendor recommended version.
Impact:
No wireless access to resnetx as controller reboots. Outage is not expected to last more than 10 minutes.
Affected Services:
Will impact all Residence Areas with resnetx.
- Notification modified: 2012-06-20 11:17:31
PLANNED DATA NETWORK MAINTENANCE: Telecom Building Generator Test 06/21/2012 05:45 - 06/21/2012 07:00
Description: Telecom Building Generator Test
Start of Window : 06/21/2012 05:45
End of Window : 06/21/2012 07:00
(all times are in 24 hour format)
Purpose:
Facilities performed the monthly testing of the generator supplying backup power to the Telecom Building.
Impact:
None expected; none occurred. All power automatically switched over to the generator power for the duration of the test.
Affected Services:
All Campus and Resnet networks; all connectivity to Internet and I2; all T1 and DSL connected sites would be have been affected should an unanticipated outage have occurred.
- Notification modified: 2012-06-21 08:16:38
PLANNED MAINTENANCE: SmartSite Upgrade 06/22/2012 22:00 - 06/23/2012 08:00
Description: SmartSite Upgrade
Start of Window : 06/22/2012 22:00
End of Window : 06/23/2012 08:00
(all times are in 24 hour format)
Purpose:
SmartSite, including Gradebook2, was upgraded starting 10 p.m. Friday, June 22, to as late at 8 a.m. Saturday, June 23. The upgrade is a standard change initiated by rSmart, which hosts SmartSite for UC Davis.
Impact:
Both SmartSite and Gradebook2 will be unavailable during these times. The maintenance actually completed at 03:45.
Affected Services:
SmartSite including Gradebook2
- Notification modified: 2012-06-23 06:21:53
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - ARS Buildings 06/20/2012 17:00 - 06/20/2012 18:00
Description: Electrical Shutdown - ARS Buildings
Start of Window : 06/20/2012 17:00
End of Window : 06/20/2012 18:00
(all times are in 24 hour format)
Purpose:
Work on cables in transformer.
Impact:
Network connectivity will be available until the UPS power has been depleted.
Affected Services:
Users and services on the following VLANs will be affected:
PLAN&BUDGET-1-FW
ANML-RES-SVC-1-FW
HVAC-2-FW
GEN-ACAD-1
WIRELESS
- Notification modified: 2012-06-20 22:46:01
VOICE NETWORK MAINTENANCE: RESOLVED: Possible service interruption to buildings west of 113 05/23/2012 00:00 - 06/14/2012 16:45
Description: RESOLVED: Possible service interruption to buildings west of 113
Start of Window : 05/23/2012 00:00
End of Window : 06/14/2012 16:45
Purpose:
Maintenance has been completed.
Impact:
Calls to and from the affected buildings may have experienced an interruption of service during the maintenance window.
Affected Services:
Affected buildings included:
ACF Shltr 4/4503
ACF Shltr 5/4627
AQ Weed GH 1/4157
AQ Weed GH 2/4506
AQ Weed HDHS/4248
AQ Weed Lab/4630
Aquatic Weed Modular-USDA/4918
Control House
Ecology Lab/3813
Ecology Lab/3813
Geotechnical Modeling Fac/4813
Pest Stor FC/4433
Wldlf&Fsh Trlr/4507
WS&E DRN L@/3960
WS&E HYD L2/3778
- Notification modified: 2012-06-14 17:16:41
PLANNED MAINTENANCE: Data Center Firewall 06/19/2012 06:00 - 06/19/2012 07:00
Description: Data Center Firewall
Start of Window : 06/19/2012 06:00
End of Window : 06/19/2012 07:00
(all times are in 24 hour format)
Purpose:
A configuration change for the Data Center firewall will be implemented on Tuesday, June 19th at 6am.
Impact:
Testing has indicated that no disruption should occur.
Affected Services:
Should any unforeseen complications occur all Data Center services could be affected.
- Notification modified: 2012-06-19 06:04:55
PLANNED VOICE NETWORK MAINTENANCE: Possible interruption of service to and from Cousteau Place 06/22/2012 08:00 - 06/22/2012 10:00
Description: Possible interruption of service to and from Cousteau Place
Start of Window : 06/22/2012 08:00
End of Window : 06/22/2012 10:00
(all times are in 24 hour format)
Purpose:
Existing voice service within the Digital Loop Carrier (DLC) system in Cousteau Place will be moving.
Impact:
Voice service users in the Cousteau Place building will experience a temporary interruption in service as the working circuits are moved in the DLC. This temporary interruption may last 2 to 5 minutes.
Affected Services:
All calls to and from Cousteau Place (CAAN 8070) may experience an interruption in service during the scheduled maintenance window.
- Notification modified: 2012-06-23 02:40:06
PLANNED MAINTENANCE: Patching and Rebooting of EVM Server 06/18/2012 18:00 - 06/18/2012 20:00
Description: Patching and Rebooting of EVM Server
Start of Window : 06/18/2012 18:00
End of Window : 06/18/2012 20:00
(all times are in 24 hour format)
Purpose:
The Enhanced Voice Mail (EVM) server was updated with
the latest Microsoft Windows software patches.
Impact:
EVM services will not be available during the patching and
rebooting of the EVM server.
Affected Services:
All subscribers of EVM services. Email notification of voice
mails will not be available.
- Notification modified: 2012-06-18 22:23:18
DATA NETWORK MAINTENANCE: Area 11 BDF 2 Reboot 06/13/2012 06:00 - 06/13/2012 06:30
Description: Area 11 BDF 2 Reboot
Start of Window : 06/13/2012 06:00
End of Window : 06/13/2012 06:30
(all times are in 24 hour format)
Purpose:
Rebooting BDF 11-2 to recover from a software issue that is creating an issue with OSPF.
Impact:
Brief outage as the device is rebooted.
Affected Services:
BUILDINGS:
DV 1450 DREW AVE
DV 1460 DREW
DV 1560 DREW
DV 1850 RESEARCH PARK DR
VLANs:
ALUMNI-AFFRS-1-DMZ
ALUMNI-AFFRS-1-FW
ALUMNI-AFFRS-2
ALUMNI-AFFRS-3
ANR-1-FW
CTR-AG-ISSUE-1-FW
DANR-1-FW
DANR-2-FW
DANR-3-FW
DANR-4-FW
DANR-5-FW
DANR-6-FW
DANR-7-FW
DANR-COMMUNI-1-FW
DANR-COMMUNI-2-FW
DANR-DMZ
FAC-ADV-INST-1-DMZ
FAC-ADV-INST-1-FW
IDAV-1
INST-TRNS-ST-2-FW
IPM-PROJECT-1-FW
IT-CRETV-3-FW
MOOBILENET(X)
NEAT-ORU-1-FW
NMR-1-DMZ
NMR-FACILITY-1-FW
PUB-COMMUNIC-1-FW
U-RELATIONS-1-4-DMZ
U-RELATIONS-1-FW
U-RELATIONS-4-FW
VC-RESEARCH-1-DMZ
VC-RESEARCH-1-FW
VC-RESEARCH-2
VC-RESEARCH-3-DMZ
VC-RESEARCH-3-FW
VC-RESEARCH-4-NR
WCEC-1
- Notification modified: 2012-06-12 16:30:32
UPDATE DATA NETWORK OUTAGE: Drew Avenue and Research Park Drive Area 06/12/2012 07:25
Description: Drew Avenue and Research Park Drive Area
Start of Window : 06/12/2012 07:25
(all times are in 24 hour format)
Symptoms:
Users are unable to connect to the internet.
Affected Services:
BUILDINGS:
DV 1450 DREW AVE
DV 1460 DREW
DV 1560 DREW
DV 1850 RESEARCH PARK DR
VLANs:
ALUMNI-AFFRS-1-DMZ
ALUMNI-AFFRS-1-FW
ALUMNI-AFFRS-2
ALUMNI-AFFRS-3
ANR-1-FW
CTR-AG-ISSUE-1-FW
DANR-1-FW
DANR-2-FW
DANR-3-FW
DANR-4-FW
DANR-5-FW
DANR-6-FW
DANR-7-FW
DANR-COMMUNI-1-FW
DANR-COMMUNI-2-FW
DANR-DMZ
FAC-ADV-INST-1-DMZ
FAC-ADV-INST-1-FW
IDAV-1
INST-TRNS-ST-2-FW
IPM-PROJECT-1-FW
IT-CRETV-3-FW
MOOBILENET(X)
NEAT-ORU-1-FW
NMR-1-DMZ
NMR-FACILITY-1-FW
PUB-COMMUNIC-1-FW
U-RELATIONS-1-4-DMZ
U-RELATIONS-1-FW
U-RELATIONS-4-FW
VC-RESEARCH-1-DMZ
VC-RESEARCH-1-FW
VC-RESEARCH-2
VC-RESEARCH-3-DMZ
VC-RESEARCH-3-FW
VC-RESEARCH-4-NR
WCEC-1
Actions:
NOC personnel have mitigated the problem and are monitoring the status closely.
- Notification modified: 2012-06-12 16:30:46
PLANNED DATA NETWORK MAINTENANCE: REVISED: Electrical Shutdown - King Hall 06/14/2012 03:00 - 06/14/2012 07:00
Description: REVISED: Electrical Shutdown - King Hall
Start of Window : 06/14/2012 03:00
End of Window : 06/14/2012 07:00
(all times are in 24 hour format)
Purpose:
Facilities pulled in wire to the main gear.
Impact:
Network connectivity was unavailable once the UPS batteries were depleted.
Affected Services:
The following buildings were affected:
FACILITIES MECHANICAL
KING
The following VLANs were affected:
ARCH-&-ENGR-1-FW
ARCH-&-ENGR-2
HVAC-2-FW
IT-CRETV-3-FW
IT-INFO-RES-9
LAW-1-2-DMZ
LAW-1-FW
LAW-2-FW
LAW-3-FW
LAW-CLSSRM-NR
MOOBILENET(X)
O&M:UTILITIES-1
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
- Notification modified: 2012-06-13 20:56:20
PLANNED DATA NETWORK MAINTENANCE: Ag Field Station 06/21/2012 07:00 - 06/21/2012 08:00
Description: Ag Field Station
Start of Window : 06/21/2012 07:00
End of Window : 06/21/2012 08:00
(all times are in 24 hour format)
Purpose:
To replace switches with the current vendor recommended equipment.
Impact:
Loss of network connectivity as the ports were moved from one switch to the other.
Affected Services:
Users and services in the following building were affected:
AG FIELD STATION
Users and services on the following VLANs were affected:
ANR-1-FW
DANR-3-FW
DANR-COMMUNI-1-FW
__________________________
- Notification modified: 2012-06-21 08:18:15
PLANNED DATA NETWORK MAINTENANCE: Switch Replacement - 633 Pena Dr 06/20/2012 07:00 - 06/20/2012 08:00
Description: Switch Replacement - 633 Pena Dr
Start of Window : 06/20/2012 07:00
End of Window : 06/20/2012 08:00
(all times are in 24 hour format)
Purpose:
Need to replace switches with the current vendor recommended equipment.
Impact:
Loss of network connectivity as the ports are moved from one switch to the other.
Affected Services:
Users and services in the following building will be affected:
DV 633 PENA DR
Users and services on the following VLANs will be affected:
DESIGN-2-FW
WLS-UNMANAGED-1
- Notification modified: 2012-06-20 11:19:05
PLANNED DATA NETWORK MAINTENANCE: UPS Replacement - Kerr Hall 06/13/2012 07:30 - 06/13/2012 08:00
Description: UPS Replacement - Kerr Hall
Start of Window : 06/13/2012 07:30
End of Window : 06/13/2012 08:00
(all times are in 24 hour format)
Purpose:
Replacing a UPS unit on the 5th floor of Kerr Hall.
Impact:
Brief loss of network connectivity as the power injection unit was moved from the old UPS to the new one.
Affected Services:
This only affected the wireless access points on the 4th, 5th and 6th floors.
- Notification modified: 2012-06-13 20:56:48
RESOLVED OUTAGE: SmartSite 06/07/2012 07:35 - 06/07/2012 10:21
Description: SmartSite
Start of Window : 06/07/2012 07:35
End of Window : 06/07/2012 10:21
(all times are in 24 hour format)
Symptoms:
Users are able to access smartsite.ucdavis.edu at this time. Users who can not log in should clear their cookies and cache on their web browser, http://xbase.ucdavis.edu/1869 then contact IT Express if they are still experiencing problems.
Affected Services:
SmartSite
Actions:
Hosting vendor has stabilized the service and will be closely monitoring SmartSite while reviewing system logs for the root cause.
- Notification modified: 2012-06-07 12:09:32
DATA NETWORK MAINTENANCE: Campus Wireless 06/07/2012 06:00 - 06/07/2012 07:00
Description: Campus Wireless
Start of Window : 06/07/2012 06:00
End of Window : 06/07/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgraded code to latest vendor recommended version to resolve an issue impacting some APs.
Impact:
NO UCDNet/Internet Access as RAP5 reboots.
Affected Services:
This only impacted desktop RAP5 Access Points in the buildings below:
BRIGGS
DUTTON
GUILBERT-HSE
HARING
HART
HICKEY
HOAGLAND
HOAGLD
HR-ADMIN
HUNT
HUTCH
KLEIBER
MU
PES
ROBBNS
SCI-LAB-LEC
SOCSCI
SSHB
STORER
TB-8
VMEYER
WICKSN
YOUNG
- Notification modified: 2012-06-07 08:12:08
PLANNED DATA NETWORK MAINTENANCE: Interruption in Data Network service to Haring Hall 06/06/2012 06:00 - 06/06/2012 07:00
Description: Interruption in Data Network service to Haring Hall
Start of Window : 06/06/2012 06:00
End of Window : 06/06/2012 07:00
(all times are in 24 hour format)
Purpose:
Electrical power will be interrupted to East wing in order to repair/replace transformer wires.
Impact:
Data Network connectivity will be interrupted once UPS battery power is depleted.
Affected Services:
Clients of the following VLANs will experience an interruption in network services:
DEAN-VETMED-1-FW
GEN-ACAD-1
IT-CRETV-2-FW
M-NEUROLOGY-1-FW
MOOBILENET(X)
O&M:UTILITIES-1
VM-GEN-I&R-1-FW
VM-MED&EPIDM-2-DMZ
VM-MED&EPIDM-2-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
WIFSS-1-DMZ
WIFSS-1-FW
- Notification modified: 2012-06-06 11:02:10
PLANNED MAINTENANCE: Xbase 06/08/2012 21:00 - 06/08/2012 23:59
Description: Xbase
Start of Window : 06/08/2012 21:00
End of Window : 06/08/2012 23:59
(all times are in 24 hour format)
Purpose:
Upgrade the codebase to a new version.
Impact:
Xbase will be unavailable during the maintenance.
Affected Services:
Xbase
- Notification modified: 2012-06-09 06:10:21
PLANNED MAINTENANCE: ONGOING: Voice Network for buildings west of Highway 113 05/23/2012 00:00 - 06/08/2012 00:00
Description: ONGOING: Voice Network for buildings west of Highway 113
Start of Window : 05/23/2012 00:00
End of Window : 06/08/2012 00:00
(all times are in 24 hour format)
Purpose:
Install improvements to Voice Networking service for units located west of Highway 113.
Impact:
Maintenance on the voice network cable that services multiple buildings west of Highway 113 may cause a degradation of voice network services.
Affected Services:
Calls to and from the affected buildings may experience an interruption of service during the maintenance.
Buildings Affected are:
ACF Shltr 4/4503
ACF Shltr 5/4627
AQ Weed GH 1/4157
AQ Weed GH 2/4506
AQ Weed HDHS/4248
AQ Weed Lab/4630
Aquatic Weed Modular-USDA/4918
Control House
Ecology Lab/3813
Geotechnical Modeling Fac/4813
Pest Stor FC/4433
Wldlf&Fsh Trlr/4507
WS&E DRN L@/3960
WS&E HYD L2/3778
- Notification modified: 2012-06-09 14:08:13
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: Hoagland, Hoagland Annex, Asmundson, and others 05/31/2012 07:30 - 05/31/2012 15:30
Description: IDF Upgrades: Hoagland, Hoagland Annex, Asmundson, and others
Start of Window : 05/31/2012 07:30
End of Window : 05/31/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Hoagland, Hoagland Annex, Asmundson, Asmundson Annex, Mann Lab, HD HSE R6 as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
ASMDSN
ASMDSN ANNEX
HOAGLD
HOAGLD ANNEX
HD H R6
MANN LAB
VLANs:
ART-1-FW
ATS-CLSSRM-6-NR
CALSPACE-CNTR-1
CALSPACE-CNTR-2
CO-OP-EXT-1-DMZ
CO-OP-EXT-1-FW
CULTURE-STDS-1-FW
DEAN-AG-1-FW
DESIGN-1-FW
ENG-CMPR-SCI-1
ENV-HLTH&SAF-1-FW
GEN-ACAD-1
HVAC-2-FW
IT-CRETV-2-FW
IT-CRETV-3-FW
LAWR-1-FW
LAWR-4-NR
MOOBILENET(X)
O&M:UTILITIES-1
PLANT-BIOLOGY-1-FW
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-10-DMZ
PLANT-SCIENCES-10-FW
PLANT-SCIENCES-11-NR
PLANT-SCIENCES-12-NR
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-DMZ
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-DMZ
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-5-FW
PLANT-SCIENCES-6-DMZ
PLANT-SCIENCES-6-FW
PLANT-SCIENCES-8-FW
PLANT-SCIENCES-9-FW
STAF-DEV&PRF-2-DMZ
STAF-DEV&PRF-2-FW
VC-RESEARCH-1-FW
VIT&ENOL-1-FW
WLS-UNMANAGED-1
- Notification modified: 2012-05-31 12:59:09
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: EH, EH Trailers, Urban Forestry, and others 05/30/2012 07:30 - 05/30/2012 15:30
Description: IDF Upgrades: EH, EH Trailers, Urban Forestry, and others
Start of Window : 05/30/2012 07:30
End of Window : 05/30/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in EH, EH Trailers, Urban Forestry, TB 174, University Club (Nelson Hall) as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
EH
EH TRAILER
EH TRAILER 3
NELSON HALL
TB 174
URBAN FRSTRY
VLANs:
ART-1-FW
DEAN-AG-1-FW
DEAN-AG-3-FW
DEAN-AG-5-FW
DEAN-AG-7-FW
DRAMATIC-ART-1-FW
HVAC-2-FW
IT-CRETV-3-FW
MOOBILENET(X)
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-8-FW
PLANT-SCIENCES-9-FW
WLS-UNMANAGED-1
- Notification modified: 2012-05-30 15:31:04
PLANNED DATA NETWORK MAINTENANCE: Data Network Services for Multiple Buildings in Primate Area 05/25/2012 05:30 - 05/25/2012 06:30
Description: Data Network Services for Multiple Buildings in Primate Area
Start of Window : 05/25/2012 05:30
End of Window : 05/25/2012 06:30
(all times are in 24 hour format)
Purpose:
Facilities repaired a leaking transformer.
Impact:
Data network services may have been interrupted during the maintenance window.
Affected Services:
Buildings affected are:
Primate Admin Bldg/S001
Primate Lab/S002
Primate Center Animal Bldg/S003
Primate Colony Office/S027
Primate Research Office/S029
Primate Modular Office Expansion/S037
- Notification modified: 2012-05-25 11:32:11
RESOLVED OUTAGE: SmartSite was unavailable 05/24/2012 02:16 - 05/24/2012 03:00
Description: SmartSite was unavailable
Start of Window : 05/24/2012 02:16
End of Window : 05/24/2012 03:00
Symptoms:
Per noc@cenic.org:
Service Impact to CalREN Backbone Network
"We experienced a widespread service interruption to the CalREN backbone network. Most of the services are restored. We are still investigating the root cause of the issue. More information will be given when it becomes available."
Affected Services:
SmartSite
- Notification modified: 2012-05-24 03:57:02
DATA NETWORK MAINTENANCE: Interruption in Data Network service to Agricultural Services 05/23/2012 06:00 - 05/23/2012 08:00
Description: Interruption in Data Network service to Agricultural Services
Start of Window : 05/23/2012 06:00
End of Window : 05/23/2012 08:00
(all times are in 24 hour format)
Purpose:
All electrical power was removed for the purpose of changing a faulty breaker.
Impact:
Data Network connectivity was interrupted once UPS battery power was depleted.
Affected Services:
Buildings:
Ag Svcs Store E/L012
Ag Serv Off/L013
VLANS:
PHYS-PLANT-1-FW
PHYS-PLANT-3-FW
PHYS-PLANT-6-FW
O&M:UTILITIES-1
- Notification modified: 2012-05-23 12:35:06
RESOLVED DEGRADATION: Central Authentication System (CAS) 05/22/2012 09:20 - 05/22/2012 09:33
Description: Central Authentication System (CAS)
Start of Window : 05/22/2012 09:20
End of Window : 05/22/2012 09:33
(all times are in 24 hour format)
Symptoms:
Some users were reporting long log in times and time outs while trying to make new CAS connections.
Affected Services:
Any site protected with CAS.
Actions:
A client executing a load test against the production CAS service caused a mass logout failure event, degrading the CAS service.
- Notification modified: 2012-05-22 15:55:34
PLANNED DATA NETWORK MAINTENANCE: CORRECTION: IDF Upgrades: ARC, ARC Pavilion, Baseball Pressbox 05/29/2012 07:30 - 05/29/2012 15:30
Description: CORRECTION: IDF Upgrades: ARC, ARC Pavilion, Baseball Pressbox
Start of Window : 05/29/2012 07:30
End of Window : 05/29/2012 15:30
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in ARC, ARC Pavilion, and the Baseball Pressbox as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
ARC
ARC PAVILION
BASEBALL PRESSBOX
VLANs:
BOOKSTORE-1-FW
CAMPUS-EV&IN-2-FW
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
HVAC-2-FW
INTRCOL-ATHL-1-FW
IT-CRETV-3-FW
MOOBILENET(X)
MU-GENERAL-1
O&M:UTILITIES-1
REC-HALL-1
REC-HALL-2-DMZ
REC-HALL-2-FW
REC-HALL-3
REC-HALL-4
STUDENT-ACTV-1-FW
- Notification modified: 2012-05-29 22:02:00
PLANNED MAINTENANCE: Data Center SAN 05/24/2012 18:00 - 05/24/2012 19:00
Description: Data Center SAN
Start of Window : 05/24/2012 18:00
End of Window : 05/24/2012 19:00
(all times are in 24 hour format)
Purpose:
Data Center administrators will be performing maintenance on the Data Center SAN.
Impact:
None expected.
Affected Services:
None expected.
- Notification modified: 2012-05-24 22:57:56
PLANNED MAINTENANCE: SmartSite 05/18/2012 22:00 - 05/19/2012 08:00
Description: SmartSite
Start of Window : 05/18/2012 22:00
End of Window : 05/19/2012 08:00
(all times are in 24 hour format)
Purpose:
SmartSite maintenance includes upgrades for the Java JDK, OS on all servers, and Oracle updates on all database servers. In addition, there will be a fix for the SmartSite Admin Tool and changes to the Banner/CM refresh scripts.
Impact:
SmartSite was unavailable, but the maintenance actually completed by midnight.
Affected Services:
SmartSite
- Notification modified: 2012-05-19 00:07:59
RESOLVED DATA NETWORK OUTAGE: RESOLVED: Bridge Loop - Academic Surge BDF 05/17/2012 19:07 - 05/17/2012 19:22
Description: RESOLVED: Bridge Loop - Academic Surge BDF
Start of Window : 05/17/2012 19:07
End of Window : 05/17/2012 19:22
Symptoms:
Network was unavailable for users.
Affected Services:
The following buildings and VLANs were affected:
BUILDINGS:
ACADMC SURGE
TEMP CLSRM 2
WATERSHED SCIENCE RES CTR
VLANs:
CALSPACE-CNTR-1
CALSPACE-CNTR-2
CALSPACE-CNTR-3-FW
DC&CLIENT-SVC-12-FW
DC&CLIENT-SVC-46
DEAN-AG-3-FW
DEAN-AG-6-DMZ
DEAN-AG-6-FW
DEAN-ENGIN-1
DEAN-ENGIN-2
DEAN-ENGIN-3
DEAN-ENGIN-6
DEAN-MED-ADM-13-FW
DEAN-MED-ADM-15-FW
DEAN-MED-ADM-5-FW
EDUCATION-1-FW
ENG-AP-SCI-1
ENG-BIO&AG-1
ENG-BIOMED-2
ENG-BIOMED-4-FW
ENG-CHEM&MAT-1
ENG-CHEM&MAT-2-FW
ENG-CIVL&ENV-1
ENG-CIVL&ENV-9-NR
ENG-CMPR-SCI-1
ENG-CMPR-SCI-5
ENG-CMPR-SCI-7
ENG-ELEC&CMP-1
ENG-ELEC&CMP-2
ENG-MCH&AERO-2
ENG-MCH&AERO-3
ENG-MCH&AERO-4
ENTOMOLOGY-1-FW
ENV-STUDIES-3-FW
GENOME-CTR-1-FW
HR&RISK-MGMT-1-DMZ
HR&RISK-MGMT-1-FW
HR&RISK-MGMT-3-FW
HVAC-2-FW
IDAV-1
IDAV-2-FW
IDAV-CSE-1-2-DMZ
IDAV-CSE-1-FW
INST-TRNS-ST-1
INST-TRNS-ST-2-DMZ
INST-TRNS-ST-2-FW
IT-CRETV-3-FW
IT-DSCMP-A&S-2-FW
JMIE-1
JMIE-2-FW
JMIE-3-FW
LAW-1-2-DMZ
LAW-1-FW
LAW-2-FW
LAW-3-FW
LAW-CLSSRM-NR
MOOBILENET(X)
NEUROPHY-BEH-1-FW
NUTRITION-1-FW
O&M:UTILITIES-1
PHYS-PLANT-4-FW
PHYS-PLANT-5-FW
PLAN&BUDGET-1-FW
SHRD-SVC-CTR-1-FW
W-&-F-BIO-1-DMZ
W-&-F-BIO-1-FW
Actions:
The CPU on the BDF is at 99 percent and traffic going in and out was limited by a bridge loop. The loop was isolated and network traffic returned to normal.
- Notification modified: 2012-05-18 08:41:50
PLANNED MAINTENANCE: Campus and Resnet Bandwidth Management Systems 05/22/2012 06:00 - 05/22/2012 06:30
Description: Campus and Resnet Bandwidth Management Systems
Start of Window : 05/22/2012 06:00
End of Window : 05/22/2012 06:30
(all times are in 24 hour format)
Purpose:
Installing the latest signature updates on the Campus and Resnet bandwidth management systems.
Impact:
None expected. Traffic will be re-routed during the event.
Affected Services:
All Campus and Resnet traffic to/from the Internet and I2.
- Notification modified: 2012-05-22 06:36:34
PLANNED DATA NETWORK MAINTENANCE: Interruption in Data Network service to Roessler and Physics Geo 06/23/2012 06:00 - 06/23/2012 18:00
Description: Interruption in Data Network service to Roessler and Physics Geo
Start of Window : 06/23/2012 06:00
End of Window : 06/23/2012 18:00
(all times are in 24 hour format)
Purpose:
All electrical power was removed for the purpose of installing a new power transformer.
Impact:
Data Network connectivity was interrupted once UPS battery power was depleted. There were two actual electrical outage windows: 6 AM to 8 AM and again from 4 PM to 6 PM.
Affected Services:
Clients of the following VLANs experienced an interruption in network services:
ATS-CLSSRM-2-NR
CROC-NUC-LAB-1
CROC-NUC-LAB-2
CTR-COMP-SCI/EN-1
GEN-ACAD-1
GEOLOGY-1-FW
HVAC-2-FW
IDAV-CSE-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
PHYSICS-1-DMZ
PHYSICS-1-FW
PHYSICS-2-FW
PHYSICS-4-FW
VC-RESEARCH-1-FW
- Notification modified: 2012-06-23 20:03:32
PLANNED DATA NETWORK MAINTENANCE: Generator Test - Telecom Building 05/18/2012 05:45 - 05/18/2012 06:45
Description: Generator Test - Telecom Building
Start of Window : 05/18/2012 05:45
End of Window : 05/18/2012 06:45
(all times are in 24 hour format)
Purpose:
Facilities performed the monthly testing of the generator supplying backup power to the Tele-com Building.
Impact:
No impact. As expected, all power automatically switched over to the generator power for the duration of the test.
Affected Services:
All Campus and Resnet networks; all connectivity to Internet and I2; all T1 and DSL connected sites would have been affected had an unanticipated outage occurred.
- Notification modified: 2012-05-18 08:45:58
PLANNED MAINTENANCE: Data Center firewall 05/16/2012 05:00 - 05/16/2012 06:00
Description: Data Center firewall
Start of Window : 05/16/2012 05:00
End of Window : 05/16/2012 06:00
(all times are in 24 hour format)
Purpose:
Upgraded the firmware on the data center firewall. This required a reboot which disrupted all networking to the Campus Data Center.
Impact:
The upgrade will require a reboot that will disrupt all networking to the Campus Data Center. The reboot will occur around 0505 hrs and will cause an approximately 3 minute outage. The remaining maintenance time is to verify the proper function of the new firmware.
Affected Services:
All Data Center services will be affected. Departmental colocation on departmental VLANs hosted will not be affected.
- Notification modified: 2012-05-16 06:08:44
PLANNED MAINTENANCE: SAN maintenance 05/15/2012 18:00 - 05/15/2012 22:00
Description: SAN maintenance
Start of Window : 05/15/2012 18:00
End of Window : 05/15/2012 22:00
(all times are in 24 hour format)
Purpose:
Replaced hardware identified by Netapp as being defective and causing some performance degradation. Engineer was on site to perform the hardware replacement.
Impact:
None expected
Affected Services:
The SAN has redundant hardware, and all data served by the SAN should failover to the alternate path.
- Notification modified: 2012-05-15 21:04:12
PLANNED MAINTENANCE: SMTP SSL Certificate Upgrade 05/16/2012 09:00 - 05/16/2012 10:00
Description: SMTP SSL Certificate Upgrade
Start of Window : 05/16/2012 09:00
End of Window : 05/16/2012 10:00
(all times are in 24 hour format)
Purpose:
ISM installed an updated SSL certificate due to impending expiration of the existing certificate.
Impact:
None were expected. Certificates were added one server at a time and rolled into the smtp pool. Note that the existing certificate is 1024 bit, but the new certificate will be 2048 bit, as our vendors no longer issue certificates with key lengths shorter than that. Some older unsupported email clients may not support 2048 bit certificates and may not function properly after this update.
Affected Services:
smtp.ucdavis.edu
- Notification modified: 2012-05-16 22:47:09
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless: 05/15/2012 06:00 - 05/15/2012 07:00
Description: Campus Wireless:
Start of Window : 05/15/2012 06:00
End of Window : 05/15/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgrading wireless controller version
Impact:
No wireless access as controller reboots. Outage is not expected to last more than 10 minutes.
Affected Services:
Building APs impacted:
2795-2NDST
AGGIE-STAD
ART
ART-ANNEX
BHRL-ALM&VIS
CCAH
COFFEE-HOUSE-KIOSK
CONF-CENTER
DV-412-F-ST
EARTH-PHYS-SCI
FAC-SER
GBSF
GR-OFFICE
GSM-GALL-HALL
GVH-VMIF
HARING
HDH001
KING
KING-HALL-TRLR
KING-HALL-TRLR4
KING-HALL-TRLR5
KING-HALL-TRLR6
SHIELDS LIB
LIFESCIADN
MEDSCI1B
MEDSCI1C
MONDAVI
MONDAVI-ADMIN
MRAK
OLSON
REPRO-PSL
RMI-BREWERY
RMI-NORTH
RMI-SENSORY
RMI-SOUTH
SCHALM
SPROUL
SURGE3
TB-182
TB-202
TB-205
TELCOM
THE-BARN
TUPPER
UNIV-CLUB
URBAN-FRSTRY
VEG-BULB
VETMED3A
VETMED-MP
VMLF
VM-OFC-ANNEX
VMTH
- Notification modified: 2012-05-15 15:00:48
PLANNED DATA NETWORK MAINTENANCE: EVM services: 05/15/2012 18:00 - 05/15/2012 20:00
Description: EVM services:
Start of Window : 05/15/2012 18:00
End of Window : 05/15/2012 20:00
(all times are in 24 hour format)
Purpose:
Software updates applied to the the servers that provide the Enhanced Voice Mail (EVM) services.
Impact:
Email notification of voice mail messages will not be sent.
Affected Services:
It is recommended that EVM subscribers login to their voice mail box to manually retrieve messages.
- Notification modified: 2012-05-15 22:20:39
MAINTENANCE: RESCHEDULED - Data Center UPS 05/10/2012 18:00 - 05/10/2012 19:00
Description: RESCHEDULED - Data Center UPS
Start of Window : 05/10/2012 18:00
End of Window : 05/10/2012 19:00
(all times are in 24 hour format)
Purpose:
This maintenance, originally scheduled for Wednesday May 9, has been rescheduled for Thursday May 10.
A 40kw UPS at the Data Center has a faulty power module that needs replacement. Technicians will be onsite to replace the module
Impact:
No downtime is expected. However the UPS will be placed in bypass mode which means Data Center equipment will be vulnerable to a campus power outage during the maintenance window.
Affected Services:
None expected
- Notification modified: 2012-05-10 19:15:41
PLANNED MAINTENANCE: SmartSite 05/08/2012 05:00 - 05/08/2012 07:30
Description: SmartSite
Start of Window : 05/08/2012 05:00
End of Window : 05/08/2012 07:30
(all times are in 24 hour format)
Purpose:
SmartSite will be unavailable for routine system maintenance.
Impact:
SmartSite downtime for Tuesday, May 8, 2012 at 5:00 a.m. to 7:30 a.m. completed at 6:40 a.m.
Affected Services:
SmartSite
- Notification modified: 2012-05-08 08:20:24
PLANNED MAINTENANCE: Campus Data Center UPS equipment 05/02/2012 06:00 - 05/02/2012 08:00
Description: Campus Data Center UPS equipment
Start of Window : 05/02/2012 06:00
End of Window : 05/02/2012 08:00
(all times are in 24 hour format)
Purpose:
A Campus Data Center UPS is reporting an internal error. An APC technician was scheduled to be on-site to diagnose the significance of the condition, and remediate. Though it was determined that the UPS was not in any danger of failing to perform, the condition was ultimately attributed to the magnitude of the load in conjunction with weak batteries, which will be replaced.
Impact:
There was not any expected impact from this maintenance; and none occurred.
Affected Services:
In the unlikely event that the UPS had failed, or had there been an interruption of utility-power during the maintenance, many or all services hosted within the Campus Data Center may have been affected.
- Notification modified: 2012-05-02 14:44:59
PLANNED MAINTENANCE: Data Center core networking UPS battery replacement 04/28/2012 06:00 - 04/28/2012 09:00
Description: Data Center core networking UPS battery replacement
Start of Window : 04/28/2012 06:00
End of Window : 04/28/2012 09:00
(all times are in 24 hour format)
Purpose:
As part of routine maintenance, we replaced battery-packs on the UPSes that supply power to the Data Center network cabinets on Saturday, April 28th, from 6:00 AM - 9:00 AM.
Impact:
There was not any expected impact from this maintenance; and none occurred Together, the redundancy in the power feeds for core equipment and resiliency within the UPS systems, provided sufficient safeguards to support the activity.
Affected Services:
In the unlikely event of a UPS failure, or a utility-power outage during the maintenance, all or any services hosted in the Data Center may have been affected.
- Notification modified: 2012-04-28 08:12:30
PLANNED DATA NETWORK MAINTENANCE: Academic Surge: Electric Utility Shutdown 04/26/2012 06:00 - 04/26/2012 07:00
Description: Academic Surge: Electric Utility Shutdown
Start of Window : 04/26/2012 06:00
End of Window : 04/26/2012 07:00
(all times are in 24 hour format)
Purpose:
Power was shutdown to connect an air conditioner unit.
Impact:
Data network connectivity was interrupted during the maintenance window.
Affected Services:
Computers in Academic Surge did not have data network connectivity during the maintenance window.
- Notification modified: 2012-04-26 08:33:56
RESOLVED OUTAGE: SmartSite 04/23/2012 12:25 - 04/23/2012 13:35
Description: SmartSite
Start of Window : 04/23/2012 12:25
End of Window : 04/23/2012 13:35
(all times are in 24 hour format)
Symptoms:
Users were unable to access SmartSite.
Affected Services:
smartsite.ucdavis.edu
Actions:
The hosting vendor for SmartSite has resolved this issue and will continue to closely monitor the site.
- Notification modified: 2012-04-23 14:58:16
PLANNED DATA NETWORK MAINTENANCE: Voice Network for Hopkins Service Center Receiving/Mail 04/26/2012 08:30 - 04/26/2012 10:30
Description: Voice Network for Hopkins Service Center Receiving/Mail
Start of Window : 04/26/2012 08:30
End of Window : 04/26/2012 10:30
(all times are in 24 hour format)
Purpose:
Expansion work will be conducted on the Digital Loop Carrier that services the building.
Impact:
Voice network service to and from Hopkins Service Center Receiving/Mail Building will be interrupted during the period of maintenance.
Affected Services:
All voice network traffic to and from the Hopkins Service Center Receiving/Mail Building. This is to include all fire, intrusion, card access, HVAC, and freezer alarms it they are currently in use.
- Notification modified: 2012-04-26 12:31:12
RESOLVED OUTAGE: Smartsite 04/22/2012 21:40 - 04/23/2012 00:55
Description: Smartsite
Start of Window : 04/22/2012 21:40
End of Window : 04/23/2012 00:55
(all times are in 24 hour format)
Symptoms:
Smartsite is currently unavaialable.
Affected Services:
Smartsite
Actions:
The smartsite vendor has resolved the problem.
- Notification modified: 2012-04-23 02:17:18
PLANNED MAINTENANCE: SmartSite System Maintenance for April 2012 04/20/2012 22:00 - 04/21/2012 08:00
Description: SmartSite System Maintenance for April 2012
Start of Window : 04/20/2012 22:00
End of Window : 04/21/2012 08:00
(all times are in 24 hour format)
Purpose:
SmartSite will be unavailable for routine system maintenance.
Impact:
SmartSite will be unavailable during the maintenance window.
Affected Services:
SmartSite
- Notification modified: 2012-04-21 01:30:59
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: Meyer Hall, AH Horse Barn 04/25/2012 08:00 - 04/25/2012 16:00
Description: IDF Upgrades: Meyer Hall, AH Horse Barn
Start of Window : 04/25/2012 08:00
End of Window : 04/25/2012 16:00
(all times are in 24 hour format)
Purpose:
Replaced the IDF equipment in Meyer Hall, and AH Horse Barn as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs were moved to the new equipment.
Affected Services:
BUILDINGS:
AH HORSE
MEYER
VLANs:
ANIMAL-SCI-1-DMZ
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
DC&CLIENT-SVC-12-FW
DC&CLIENT-SVC-36-FW
DEAN-AG-3-FW
ENV-TOX-1-DMZ
ENV-TOX-1-FW
ENV-TOX-2
HVAC-2-FW
IT-COMMUNRES-1-FW
IT-CRETV-3-FW
IT-CRETV-COM-1-FW
IT-INFO-RES-10
IT-INFO-RES-19-FW
MEYER-COMM-1
MOOBILENET(X)
NUTRITION-1-DMZ
NUTRITION-1-FW
USDA-2-FW
W-&-F-BIO-1-FW
- Notification modified: 2012-04-25 19:47:37
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: A&E Barn, Silo, Silo South, Bike Barn (TB 24) 04/25/2012 08:00 - 04/25/2012 16:00
Description: IDF Upgrades: A&E Barn, Silo, Silo South, Bike Barn (TB 24)
Start of Window : 04/25/2012 08:00
End of Window : 04/25/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in A&E Barn, Silo, Silo South, and Bike Barn (TB 24) as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
SILO
SILO SOUTH
TB 24
THE BARN
VLANs:
ASUCD-1-FW
BOOKSTORE-1-FW
CALSPACE-CNTR-1
ENV-STUDIES-2
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
HOUSING-1-FW
HVAC-2-FW
JMIE-1
JMIE-2-FW
JMIE-3-FW
JMIE-5
MOOBILENET(X)
MU-GENERAL-2
REC-HALL-2-FW
REC-HALL-3
STUDENT-AFFRS-1-FW
STUDENT-REC-1
VC-STU-AFFRS-2
WLS-UNMANAGED-1
- Notification modified: 2012-04-25 22:42:48
PLANNED DATA NETWORK MAINTENANCE: IDF Upgrades: Hickey Gym and HCD Computer Lab 04/24/2012 08:00 - 04/24/2012 16:00
Description: IDF Upgrades: Hickey Gym and HCD Computer Lab
Start of Window : 04/24/2012 08:00
End of Window : 04/24/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Hickey Gym, and HCD Computer Lab as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
HCD CMPTR LB
HICKEY GYM
VLANs:
GEN-ACAD-1
HUMN&COM-DEV-1-FW
INTRCOL-ATHL-1-FW
MOOBILENET(X)
NEUROPHY-BEH-1-FW
O&M:UTILITIES-1
SOC-SCI-DSS-3-FW
WLS-UNMANAGED-1
- Notification modified: 2012-04-24 16:01:53
PLANNED DATA NETWORK MAINTENANCE: MRAK Hall 04/23/2012 05:30 - 04/23/2012 07:00
Description: MRAK Hall
Start of Window : 04/23/2012 05:30
End of Window : 04/23/2012 07:00
(all times are in 24 hour format)
Purpose:
Installing additional cards in the BDF router and moving the
IDF uplinks in preparation for the IDF Upgrades in the MRAK
Hall building.
Impact:
Multiple brief outages as the IDF uplinks are moved.
Affected Services:
BUILDINGS:
ART
BHRL ALM&VIS
KING HALL TRAILER
MRAK
MUSIC
OLSON
VLANs:
ADMIS&OUTRCH-2-FW
ADMISSIONS-1
ALUMNI-AFFRS-1-DMZ
ALUMNI-AFFRS-1-FW
ALUMNI-AFFRS-2
ALUMNI-AFFRS-3
ART-1-FW
ART-2-FW
ATS-CLSSRM-1-NR
CHANCELLOR-1-DMZ
CHANCELLOR-1-FW
CHANCELLOR-2
CHANCELLOR-3
CHANCELLOR-5-DMZ
CHANCELLOR-5-FW
CHANCELLOR-9-FW
DANR-6-FW
DEAN-AG-1-FW
DEAN-AG-2-FW
DEAN-AG-3-FW
DEAN-AG-5-DMZ
DEAN-AG-5-FW
DEAN-AG-7-FW
DESIGN-1-FW
DRAMATIC-ART-1-2-DMZ
DRAMATIC-ART-1-FW
DRAMATIC-ART-2-FW
FIN-AID&EMPL-1-DMZ
FIN-AID&EMPL-1-FW
GEN-ACAD-1
GRAD-STUDIES-1-FW
HVAC-2-FW
IT-INFO-RES-12
IT-INFO-RES-14
IT-INFO-RES-15
IT-INFO-RES-17-FW
LANGUAGE-LAB-1-DMZ
LANGUAGE-LAB-1-FW
LAW-1-FW
LAW-2-FW
LAW-CLSSRM-NR
LAW-SECURITY-NR
MONDAVI-1-FW
MOOBILENET(X)
MUSIC-1-FW
O&M:UTILITIES-1
PLAN&BUDGET-1-DMZ
PLAN&BUDGET-1-FW
PUB-COMMUNIC-1-FW
REGISTRAR-1-FW
STUDENT-AFFRS-1-FW
STUDENT-AFFRS-3-FW
TEACH-RES-CT-1-FW
U-RELATIONS-1-FW
VC-ADMIN-1-FW
VC-RESEARCH-1-FW
WLS-UNMANAGED-1
- Notification modified: 2012-04-23 12:56:00
MAINTENANCE: Client Services Web Server 04/18/2012 21:00 - 04/18/2012 21:30
Description: Client Services Web Server
Start of Window : 04/18/2012 21:00
End of Window : 04/18/2012 21:30
(all times are in 24 hour format)
Purpose:
The server hosting several IET/EAIS: Client Services websites will undergo emergency maintenance to correct a configuration issue.
Impact:
Client Services websites including XBase, TSP and the redirect links for password.ucdavis.edu and passphrase.ucdavis.edu.
Affected Services:
xbase.ucdavis.edu
tsp.ucdavis.edu
password.ucdavis.edu
passphrase.ucdavis.edu
- Notification modified: 2012-04-18 23:08:16
PLANNED DATA NETWORK MAINTENANCE: UCD-UCDHS inter campus link 04/24/2012 05:00 - 04/24/2012 06:00
Description: UCD-UCDHS inter campus link
Start of Window : 04/24/2012 05:00
End of Window : 04/24/2012 06:00
(all times are in 24 hour format)
Purpose:
Swap fiber path used for inter campus link back to normal path after fiber maintenance
Impact:
None Expected. Data service will reroute via alternate paths. Voice services will use alternate trunks. 800Mhz radio service will use fail-over path
Affected Services:
Data traffic between 128.120.0.0/16, 169.237.0.0/16 and 152.79.0.0/16. Voice trunk redundancy between Sacramento and Davis. 800MHz Radio service redundant path.
- Notification modified: 2012-04-24 16:02:54
RESOLVED OUTAGE: CAS 04/17/2012 12:00 - 04/17/2012 12:12
Description: CAS
Start of Window : 04/17/2012 12:00
End of Window : 04/17/2012 12:12
Symptoms:
The Central Authentication System was briefly unavailable.
Affected Services:
All services that use CAS authentication, including but not limited to:
MyUCDavis
SmartSite
MyAdmissions
Actions:
System administrators are investigating the root cause of the issue.
- Notification modified: 2012-04-17 12:21:42
RESOLVED OUTAGE: DavisMail 04/17/2012 09:42 - 04/17/2012 10:46
Description: DavisMail
Start of Window : 04/17/2012 09:42
End of Window : 04/17/2012 10:46
(all times are in 24 hour format)
Symptoms:
Gmail experienced an outage which affected DavisMail.
Affected Services:
DavisMail
Actions:
Davismail is back online as Google is reporting the Gmail outage has been resolved.
- Notification modified: 2012-04-17 11:58:23
PLANNED DATA NETWORK MAINTENANCE: Description: Electrical Shutdown - ARS H Zones 04/21/2012 07:00 - 04/21/2012 15:30
Description: Description: Electrical Shutdown - ARS H Zones
Start of Window : 04/21/2012 07:00
End of Window : 04/21/2012 15:30
(all times are in 24 hour format)
Purpose:
The High Voltage department will be replacing a
transformer.
Impact:
This will affect all electrical power. (The live-in trailer will have generation.)
Network connectivity will be available until UPS power is depleted.
Affected Services:
Users and services in the following buildings will be
affected:
ARS S-2/H282
ARS S-4/H283
ARS S-1/H284
ARS S-5/H285
ARS S-6/H286
ARS S-3/H287
CA Equine Research Trailer/H303
Center for Equestrian Health/H318
Users and services on the following VLANs will be affected:
CTR-EQUIN-HL-1-FW
CTR-EQUIN-HL-2-FW
- Notification modified: 2012-04-22 07:04:27
PLANNED DATA NETWORK MAINTENANCE: Telecom Building Generator Test 04/20/2012 05:45 - 04/20/2012 07:00
Description: Telecom Building Generator Test
Start of Window : 04/20/2012 05:45
End of Window : 04/20/2012 07:00
(all times are in 24 hour format)
Purpose:
Facilities performed the monthly testing of the
generator supplying backup power to the Telecom Building.
Impact:
None expected; none occurred. All power automatically switched to the generator power for the duration of the test.
Affected Services:
All Campus and Resnet networks, connectivity to Internet
and I2, and all T1 and DSL connected sites would have been affected had an unanticipated outage occurred.
- Notification modified: 2012-04-20 11:31:05
RESOLVED DATA NETWORK OUTAGE: Area 8 ADF 04/13/2012 13:33 - 04/13/2012 14:56
Description: Area 8 ADF
Start of Window : 04/13/2012 13:33
End of Window : 04/13/2012 14:56
(all times are in 24 hour format)
Symptoms:
The secondary ADF router in Area 8 was offline due to a power issue.
Affected Services:
None at this time, all traffic was routed through the primary ADF router.
Actions:
Facilities technicians have restored the power in the Area 8 ADF.
- Notification modified: 2012-04-13 15:34:19
MAINTENANCE: REVISED: SmartSite 04/10/2012 03:00 - 04/10/2012 03:30
Description: REVISED: SmartSite
Start of Window : 04/10/2012 03:00
End of Window : 04/10/2012 03:30
(all times are in 24 hour format)
Purpose:
The hosting vendor for SmartSite will be making configuration changes to their network infrastructure. Due to this maintenance SmartSite will be unavailable for a brief period (5 - 10 minutes).
Impact:
SmartSite will be unavailable during this maintenance.
Affected Services:
SmartSite
- Notification modified: 2012-04-10 07:07:34
RESOLVED OUTAGE: XBase knowledge base 04/09/2012 15:00 - 04/10/2012 17:00
Description: XBase knowledge base
Start of Window : 04/09/2012 15:00
End of Window : 04/10/2012 17:00
(all times are in 24 hour format)
Symptoms:
Users were unable to access xbase.ucdavis.edu, passphrase.ucdavis.edu, password.ucdavis.edu and tsp.ucdavis.edu.
Affected Services:
xbase.ucdavis.edu
passphrase.ucdavis.edu
password.ucdavis.edu
tsp.ucdavis.edu
Actions:
System administrators discovered a hardware failure on the server. The server has been virtualized and data has been restored.
- Notification modified: 2012-04-10 17:03:00
PLANNED MAINTENANCE: SmartSite Maintenance 04/10/2012 04:30 - 04/10/2012 07:00
Description: SmartSite Maintenance
Start of Window : 04/10/2012 04:30
End of Window : 04/10/2012 07:00
(all times are in 24 hour format)
Purpose:
SmartSite database maintenance
Impact:
SmartSite is expected to be available. If unanticipated problems occur, SmartSite may be degraded or unavailable during the maintenance window. Please note the normal maintenance window will be expanded from 1.5 hours to 2.5 hours on 04/10/2012 at 04:30 to 07:00.
Affected Services:
SmartSite
- Notification modified: 2012-04-10 08:39:59
RESOLVED OUTAGE: Xbase IT Express Knowledge Base 04/04/2012 15:45 - 12/31/1969 16:00
Description: Xbase IT Express Knowledge Base
Start of Window : 04/04/2012 15:45
End of Window : 12/31/1969 16:00
(all times are in 24 hour format)
Symptoms:
Xbase articles were unavailable again, due to a database issue.
Affected Services:
xbase.ucdavis.edu
Actions:
System administrators restarted the Xbase server to resolve the issue. They will continue to monitor Xbase and investigate the root cause of this problem.
- Notification modified: 2012-04-05 06:22:33
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - School of Education Building (AOB4) 04/07/2012 08:00 - 04/07/2012 14:00
Description: Electrical Shutdown - School of Education Building (AOB4)
Start of Window : 04/07/2012 08:00
End of Window : 04/07/2012 14:00
(all times are in 24 hour format)
Purpose:
Utilities High Voltage replaced a transformer.
Impact:
All electrical power was shutdown. Utilities High Voltage provided a generator to supply electrical power to Area and Building routers. However, the switches serving NAMs in School of Education Building went down after the UPS power was exhausted.
Affected Services:
Users and services in the following buildings were affected:
SCHOOL OF EDUCATION BLDG
Users and services on the following VLANs were affected:
EDUCATION-1-DMZ
EDUCATION-1-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
IT-CRETV-3-FW
MOOBILENET(X)
- Notification modified: 2012-04-07 18:45:10
PLANNED MAINTENANCE: Data Center Generator Test 04/06/2012 05:45 - 04/06/2012 07:00
Description: Data Center Generator Test
Start of Window : 04/06/2012 05:45
End of Window : 04/06/2012 07:00
(all times are in 24 hour format)
Purpose:
Facilities will test the Campus Data Center power generator by briefly switching Data Center power to the generator. This semiannual test, which occurs on the first Fridays in April and October, is part of an established maintenance schedule.
Impact:
High Performance Computing servers hosted in the Data Center will be shut down during the test. No impact to other services is expected. Data Center UPS systems will carry the power load during the transition to the generator.
Affected Services:
HPC servers hosted in the data center will be affected. In the event of a UPS failure other services hosted in the data center may be disrupted.
- Notification modified: 2012-04-06 07:45:15
RESOLVED DATA NETWORK OUTAGE: UCDMC Connection Outage : 04/02/2012 19:07 04/02/2012 19:07 - 04/02/2012 00:00
Description: UCDMC Connection Outage : 04/02/2012 19:07
Start of Window : 04/02/2012 19:07
End of Window : 04/02/2012 00:00
(all times are in 24 hour format)
Symptoms:
There is an outage with the connection between UCDMC and UC Davis Campus.
Internet traffic is being re-routed over Cenic.
Affected Services:
The connection between UCDMC and UC Davis Campus is down.
Actions:
Technicians at UCDMC found a circuit breaker that had been tripped. Power has
been restored and the connection is back working.
- Notification modified: 2012-04-02 20:16:30
PLANNED DATA NETWORK MAINTENANCE: Campus and Resnet Bandwidth Management Systems 04/03/2012 06:30 - 04/03/2012 07:00
Description: Campus and Resnet Bandwidth Management Systems
Start of Window : 04/03/2012 06:30
End of Window : 04/03/2012 07:00
(all times are in 24 hour format)
Purpose:
Installing the latest signature updates on the Campus and Resnet Bandwidth Management systems.
Impact:
None expected. Traffic will be re-routed during the event.
Affected Services:
All Campus and Resnet Traffic to/from the Internet and I2.
- Notification modified: 2012-04-03 09:17:50
PLANNED DATA NETWORK MAINTENANCE: Border Router 04/04/2012 00:01 - 04/04/2012 06:00
Description: Border Router
Start of Window : 04/04/2012 00:01
End of Window : 04/04/2012 06:00
(all times are in 24 hour format)
Purpose:
Maintenance on Davis and Sacramento Campus Border Routing
Impact:
This maintenance involved off-campus connectivity for both Davis and Sacramento campuses. No outages were expected as traffic was re-routed during the maintenance window.
Affected Services:
128.120.0.0/16
152.79.0.0/16
169.237.0.0/16
- Notification modified: 2012-04-04 06:12:39
MAINTENANCE: Data Center SAN 03/31/2012 18:00 - 04/01/2012 00:00
Description: Data Center SAN
Start of Window : 03/31/2012 18:00
End of Window : 04/01/2012 00:00
(all times are in 24 hour format)
Purpose:
Data Center administrators successfully replaced a malfunctioning controller card on the NetApp SAN as recommended by the vendor to address a recent performance degradation.
Impact:
Some services saw performance degradation or unavailability during the SAN maintenance. The SAN has redundant controllers, and after all services fail over to the alternate controller, service should resume normally. However, once the failover occurred, the alternate controller showed unusually high latency. After the first controller was replaced, that controller also showed unusual latency. We believe this is due to a rescan of all LUNs on the SAN. This rescan should not occur after a failover, and we are working with tech support to ensure this does not happen again.
Affected Services:
uConnect Exchange
EDRS
Banner
Dafis
Kuali KFS
Final Grade Submission
Virtualization
Adobe Connect
Course Management
WWW website
MyUCDavis
WarnMe
MyInfoVault
Kuali Rice
Sympa Listserve
- Notification modified: 2012-04-01 00:13:09
RESOLVED DEGRADATION: Data Center Services Impacted by SAN Maintenance 03/28/2012 19:10 - 03/28/2012 22:55
Description: Data Center Services Impacted by SAN Maintenance
Start of Window : 03/28/2012 19:10
End of Window : 03/28/2012 22:55
(all times are in 24 hour format)
Symptoms:
Complications occurred while trying to replace the motherboard on a NetApp SAN controller. Services dependent on the SAN became slow or unavailable. This was the maintenance that was scheduled for 6:00 PM - 9:00 PM.
Affected Services:
uConnect Exchange
EDRS
Banner
Dafis
Final Grade Submission
Adobe Connect
Course Management
WWW website
MyUCDavis
WarnMe
MyInfoVault
Kuali Rice
Sympa Listserve
Actions:
System Administrators reverted back to the old motherboard. Service was restored by 22:55.
- Notification modified: 2012-03-29 00:16:27
PLANNED DATA NETWORK MAINTENANCE: UCD-UCDHS inter campus link 03/29/2012 05:00 - 03/29/2012 06:00
Description: UCD-UCDHS inter campus link
Start of Window : 03/29/2012 05:00
End of Window : 03/29/2012 06:00
(all times are in 24 hour format)
Purpose:
Swap fiber path used for inter campus link to allow for upcoming fiber testing
Impact:
None. Data service was rerouted via alternate paths. Voice services busied out the trunks prior to work. 800Mhz radio service used fail-over path. There was a reduction of path diversity between UCD-UCDHS until fiber testing completed.
Affected Services:
Data traffic between 128.120.0.0/16, 169.237.0.0/16 and 152.79.0.0/16. Voice trunk redundancy between Sacramento and Davis. 800MHz Radio service redundant path.
- Notification modified: 2012-03-29 06:08:34
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: PHY SCI LIB, VMEYER 03/29/2012 08:00 - 03/29/2012 16:00
Description: Network Upgrade: PHY SCI LIB, VMEYER
Start of Window : 03/29/2012 08:00
End of Window : 03/29/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in PHY SCI LIB, and VMEYER as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
PHY SCI LIB
VMEYER
VLANs:
ATS-CLSSRM-7-NR
CALSPACE-CNTR-1
GEN-ACAD-1
IT-CRETV-3-FW
LAWR-1-FW
LIBRARY-4-FW
LIBRARY-5-FW
LIBRARY-8
MOOBILENET(X)
WLS-UNMANAGED-1
- Notification modified: 2012-03-29 15:56:51
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: Haring 03/28/2012 08:00 - 03/28/2012 16:00
Description: Network Upgrade: Haring
Start of Window : 03/28/2012 08:00
End of Window : 03/28/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Haring as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
HARING
VLANs:
DEAN-VETMED-1-FW
DEAN-VETMED-2-FW
GEN-ACAD-1
IT-CRETV-2-FW
IT-CRETV-3-FW
IT-CRETV-COM-1-FW
LAW-2-FW
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
M-NEUROLOGY-1-FW
MOOBILENET(X)
NEUROPHY-BEH-1-FW
O&M:UTILITIES-1
VM-ANATOMY-1-FW
VM-CENT-SERV-1-FW
VM-GEN-I&R-1-FW
VM-MED&EPIDM-2-DMZ
VM-MED&EPIDM-2-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
WIFSS-1-DMZ
WIFSS-1-FW
- Notification modified: 2012-03-28 13:13:59
RESOLVED DEGRADATION: Some Data Center Hosted Services 03/22/2012 10:05 - 03/22/2012 10:13
Description: Some Data Center Hosted Services
Start of Window : 03/22/2012 10:05
End of Window : 03/22/2012 10:13
(all times are in 24 hour format)
Symptoms:
A Data Center networking configuration error caused the following services to time out or be slow to respond.
Affected Services:
Adobe Connect Services
DaFIS
DavisMail
EDRS
IAM
Kuali Rice
Lync
PointSec
uConnect Services: EXCHANGE
Actions:
Data Center administrators corrected the configuration and services are now functioning normally.
- Notification modified: 2012-03-22 12:14:51
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: Sproul, Firehouse, Voorhies 03/27/2012 08:00 - 03/27/2012 16:00
Description: Network Upgrade: Sproul, Firehouse, Voorhies
Start of Window : 03/27/2012 08:00
End of Window : 03/27/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Sproul, Firehouse, and Voorhies as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
FIRE HSE
GUILBERT HSE
SPROUL
VRHIES
VLANs:
ENGLISH-1-DMZ
ENGLISH-1-FW
HR&RISK-MGMT-4-FW
HUMANTS-INST-1-2-DMZ
HUMANTS-INST-1-FW
HUMANTS-INST-2-FW
HVAC-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-2
LANG-LIT-1-DMZ
LANG-LIT-1-FW
MOOBILENET(X)
MUSIC-1-FW
O&M:UTILITIES-1
SOC-SCI-ADM-1-FW
UC-LANG-CONS-1-FW
WLS-UNMANAGED-1
- Notification modified: 2012-03-27 15:25:54
PLANNED MAINTENANCE: Database Maintenance for servers: Aporia and Lepisma 03/17/2012 08:00 - 03/17/2012 15:00
Description: Database Maintenance for servers: Aporia and Lepisma
Start of Window : 03/17/2012 08:00
End of Window : 03/17/2012 15:00
(all times are in 24 hour format)
Purpose:
To Upgrade Oracle Grid Infrastructure software.
Impact:
Databases on Aporia and Lepisma were unavailable during the maintenance window.
Affected Services:
Databases: PPS, Grad Studies, DataWarehouse, Fleet Services(M4), Maximo, ORMP (tp&ds)
- Notification modified: 2012-03-17 16:17:18
RESOLVED DEGRADATION: Computing Accounts 03/16/2012 19:10 - 03/16/2012 22:00
Description: Computing Accounts
Start of Window : 03/16/2012 19:10
End of Window : 03/16/2012 22:00
(all times are in 24 hour format)
Symptoms:
Due to Undergraduate Admission notifications, the Computing Account website was experiencing higher than normal load. This may have resulted in slow load times for some users.
Affected Services:
http://computingaccounts.ucdavis.edu
Actions:
The high load has subsided back to normal.
- Notification modified: 2012-03-16 22:23:04
RESOLVED DEGRADATION: www.ucdavis.edu 03/16/2012 12:00 - 03/16/2012 14:00
Description: www.ucdavis.edu
Start of Window : 03/16/2012 12:00
End of Window : 03/16/2012 14:00
(all times are in 24 hour format)
Symptoms:
Some off campus users were unable to reach www.ucdavis.edu
Affected Services:
www.ucdavis.edu
Actions:
No additional reports have come in and system administrators report all systems are running as normal.
- Notification modified: 2012-03-16 15:51:35
PLANNED DATA NETWORK MAINTENANCE: Switch Replacement - Watershed 03/20/2012 07:00 - 03/20/2012 07:18
Description: Switch Replacement - Watershed
Start of Window : 03/20/2012 07:00
End of Window : 03/20/2012 07:18
(all times are in 24 hour format)
Purpose:
Technicians will be replacing a switch.
Impact:
Loss of network connectivity as the clients are moved from the old switch to the new switch.
Affected Services:
Users and services on the following VLANs will be affected:
ACTG&FINAC-1-FW
ACTG&FINAC-2-FW
ACTG&FINAC-3-FW
ATS-CLSSRM-1-NR
CBST-1-FW
CTR-MIND-BRAIN-3-FW
DATACENTER-TEMP
DC&CLIENT-SVC-12-FW
DC&CLIENT-SVC-46
DC&CLIENT-SVC-51-DMZ
DC&CLIENT-SVC-54-FW
DEAN-AG-1-FW
DEAN-MED-ADM-15-FW
DEAN-VETMED-1-DMZ
DEAN-VETMED-1-FW
EDUCATION-1-FW
ENG-CHEM&MAT-1
GEOLOGY-1-FW
HR&RISK-MGMT-3-FW
INTRCOL-ATHL-1-FW
IT-COMMUNRES-1-FW
IT-CRETV-COM-1-FW
LAW-1-FW
MGMT-SCH-OF-1-FW
MONDAVI-2-FW
PLAN&BUDGET-1-FW
SHRD-SVC-CTR-1-FW
VM-GEN-I&R-5-FW
- Notification modified: 2012-03-20 07:19:17
PLANNED DATA NETWORK MAINTENANCE: Generator Test - Telecom Building 03/15/2012 05:45 - 03/15/2012 07:00
Description: Generator Test - Telecom Building
Start of Window : 03/15/2012 05:45
End of Window : 03/15/2012 07:00
(all times are in 24 hour format)
Purpose:
Facilities performed the monthly testing of the generator supplying backup power to the Telecom Building.
Impact:
None expected. All power should have automatically switched over to the generator power for the duration of the test.
Affected Services:
All Campus and Resnet networks; all connectivity to Internet and I2; all T1 and DSL connected sites would have been affected should an unanticipated outage occurred.
- Notification modified: 2012-03-15 13:08:03
RESOLVED DEGRADATION: AFS 03/12/2012 07:30 - 03/12/2012 11:00
Description: AFS
Start of Window : 03/12/2012 07:30
End of Window : 03/12/2012 11:00
(all times are in 24 hour format)
Symptoms:
The read/write volume for AFS was unavailable.
Affected Services:
DaFIS
Actions:
System administrators replaced a failed fibre channel card. The disks on the read/write volume have been rebuilt.
- Notification modified: 2012-03-12 13:30:26
PLANNED MAINTENANCE: SmartSite 03/13/2012 02:30 - 03/13/2012 07:00
Description: SmartSite
Start of Window : 03/13/2012 02:30
End of Window : 03/13/2012 07:00
(all times are in 24 hour format)
Purpose:
SmartSite was unavailable due to system maintenance. Please note the normal maintenance window was expanded from 1.5 hours to 4.5 hours on 03/13/2012 at 02:30 to 07:00.
Impact:
SmartSite was to be unavailable during the maintenance window, but it was complete by 06:00.
Affected Services:
SmartSite
- Notification modified: 2012-03-13 06:13:31
RESOLVED OUTAGE: Banner related services 03/08/2012 15:36 - 03/08/2012 15:50
Description: Banner related services
Start of Window : 03/08/2012 15:36
End of Window : 03/08/2012 15:50
(all times are in 24 hour format)
Symptoms:
Users were unable to access or were getting slow response from services dependent on Banner.
Affected Services:
Banner (SISWeb)
MyAdmissions
Final Grades Submission
MyUCDavis Course Management
Actions:
Banner dependent services have been restored to normal following an unexpected reboot. System Administrators are continuing to investigate to determine the root cause.
- Notification modified: 2012-03-08 16:38:12
PLANNED DATA NETWORK MAINTENANCE: Infoblox DNS/DHCP Software Upgrade 03/08/2012 05:30 - 03/08/2012 07:00
Description: Infoblox DNS/DHCP Software Upgrade
Start of Window : 03/08/2012 05:30
End of Window : 03/08/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgraded the software on the Infoblox DNS/DHCP systems.
This software upgrade was needed to address a recently-discovered software defect that had caused DHCP outages.
Impact:
None expected, none occurred. The system is configured in a high availability pair and were upgraded one at a time.
Affected Services:
All Campus and Resnet DNS and DHCP services would have been affected if an unanticipated outage had occurred.
- Notification modified: 2012-03-08 08:58:01
PLANNED MAINTENANCE: SmartSite Maintenance 03/06/2012 05:30 - 03/06/2012 07:00
Description: SmartSite Maintenance
Start of Window : 03/06/2012 05:30
End of Window : 03/06/2012 07:00
(all times are in 24 hour format)
Purpose:
SmartSite was unavailable due to system maintenance for configuration changes and server restarts.
Impact:
SmartSite was to be unavailable during the maintenance window, but the maintenance was complete by 6:30 a.m.
Affected Services:
SmartSite
- Notification modified: 2012-03-06 06:41:34
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - Hickey Gym 03/06/2012 07:00 - 03/06/2012 08:00
Description: Electrical Shutdown - Hickey Gym
Start of Window : 03/06/2012 07:00
End of Window : 03/06/2012 08:00
(all times are in 24 hour format)
Purpose:
Facilities will be installing a circuit breaker.
Impact:
The rooms listed below will have no electricity during the shutdown.
Affected Services:
This will affect ventilation/heating and cooling, power to the basketball hoop and lights
and outlets in the following rooms:
123A, hall near 150, staff locker room, 222, 226, 228, 230, 232, 232A, 234, 320, 324,
326, 328, 330, 332
Users in these rooms and on the following VLAN will be affected:
INTRCOL-ATHL-1-FW
- Notification modified: 2012-03-06 16:24:14
DATA NETWORK OUTAGE: Network Storm 03/02/2012 14:43
Description: Network Storm
Start of Window : 03/02/2012 14:43
(all times are in 24 hour format)
Symptoms:
We have a network storm that is affecting connectivity to some areas on campus.
Affected Services:
The extent is being pinpointed currently.
Actions:
NOC personnel are working to mitigate the storm. No ETR at this time.
- Notification modified: 2012-03-02 16:27:41
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - N Zones 03/10/2012 07:30 - 03/10/2012 16:00
Description: Electrical Shutdown - N Zones
Start of Window : 03/10/2012 07:30
End of Window : 03/10/2012 16:00
(all times are in 24 hour format)
Purpose:
High Voltage replaced a utility pole.
Impact:
Network connectivity were affected once the UPS batteries were depleted.
Affected Services:
The following Buildings & Zones were affected:
N019/Water Sci & Eng Hydraulics Lab 2
N020/AQ Weed GH 1
N021/AQ Weed Headhouse
N040/AQ Weed Trlr W
N041/AQ Weed Trlr E
N054/AQ Weed GH 2
N055/AQ Weed Trlr N
N056/AQ Weed Compu
N059/AQ Weed Lab
N061/Geotech Centrifuge
N069/Hydraulics Trailer
N074/AQ Weed Lab Annex
N079/AQ Weed Modular
Users and services on the following VLANs were affected:
ENG-CIVL&ENV-1
ENG-CIVL&ENV-2
ENG-CIVL&ENV-3
PLANT-SCIENCES-3-FW
USDA-5
- Notification modified: 2012-03-10 21:17:20
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - University Services and Da Vinci Ct 03/04/2012 01:00 - 03/04/2012 06:00
Description: Electrical Shutdown - University Services and Da Vinci Ct
Start of Window : 03/04/2012 01:00
End of Window : 03/04/2012 06:00
(all times are in 24 hour format)
Purpose:
PG&E will be replacing a transformer.
Impact:
Network connectivity will be affected once the UPS batteries have been depleted.
Affected Services:
Users and services in the following buildings will be affected:
DV 1629 DA VINCI CT
DV 1633 DA VINCI CT
UNIV SVCS BL
Users and services on the following VLANs will be affected:
ACTG&FINAC-1-FW
ACTG&FINAC-2-DMZ
ACTG&FINAC-2-FW
ACTG&FINAC-3-FW
CTR-NEUROSCI-1-FW
MOOBILENET(X)
- Notification modified: 2012-03-04 06:37:30
RESOLVED DEGRADATION: LDAP dependent services 02/29/2012 09:20 - 02/29/2012 10:45
Description: LDAP dependent services
Start of Window : 02/29/2012 09:20
End of Window : 02/29/2012 10:45
(all times are in 24 hour format)
Symptoms:
Users were reporting issues connecting to services dependent on campus LDAP.
Affected Services:
LDAP dependent services, including but not limited to VPN, Central Campus Email and Kuali Rice access.
Actions:
Data Center administrators have resolved the issue and continue to monitor the service.
- Notification modified: 2012-02-29 18:42:27
PLANNED DATA NETWORK MAINTENANCE: UPS Replacement - ARS J1 03/02/2012 07:30 - 03/02/2012 08:00
Description: UPS Replacement - ARS J1
Start of Window : 03/02/2012 07:30
End of Window : 03/02/2012 08:00
(all times are in 24 hour format)
Purpose:
The UPS providing service to the network equipment in ARS J1 had been replaced. However, several equipment items needed to be disconnected from house power and reconnected to this UPS.
Impact:
DSL users and wireless users connected to equipment housed in ARS J1 were without connectivity while the devices are transferred to UPS power.
Affected Services:
The following locations are affected:
ARS J1
The following VLANs are affected:
CTR-CMP-MED-1-FW
HVAC-2-FW
VM-VECTOR-DIS-RSCH-1-FW
WIRELESS
- Notification modified: 2012-03-02 08:18:20
PLANNED DATA NETWORK MAINTENANCE: UPS and Switch Replacement 03/02/2012 07:00 - 03/02/2012 08:00
Description: UPS and Switch Replacement
Start of Window : 03/02/2012 07:00
End of Window : 03/02/2012 08:00
(all times are in 24 hour format)
Purpose:
Replaced the switch and the UPS device providing service to Russel Weather Station.
Impact:
Users were without connectivity while the connections were moved to the new switch. As expected, outages did not last more than a couple of minutes. Longer outages were unanticipated, but could have occurred due to unforeseen circumstances.
Affected Services:
The following locations are affected:
RUSSEL WEATHER STA
The following VLANs are affected:
LAWR-1
- Notification modified: 2012-03-02 08:20:49
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 03/01/2012 06:30 - 03/01/2012 07:30
Description: Campus Wireless
Start of Window : 03/01/2012 06:30
End of Window : 03/01/2012 07:30
(all times are in 24 hour format)
Purpose:
Upgraded controller to latest vendor recommended version.
Impact:
No wireless access as controller reboots. Outage did not
last more than 10 minutes, as expected.
Affected Services:
AOB4
ARC
BRIGGS
COWELL
CRUESS
DUTTON
207THIRDST
FREEBORN
HARING
HART
HD-H-R6
HICKEY-GYM
HUNT
KERR
MU
NORTH-HALL
PES
ROBBNS
SCIENCELAB
SCI-LAB-LEC
SOCSCI
SOUTH-HALL
STUD-COMM-CTR
WELLMAN
WICKSON
- Notification modified: 2012-03-01 08:00:58
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - H & J Zones: 02/25/2012 07:30 - 02/25/2012 15:00
Description: Electrical Shutdown - H & J Zones:
Start of Window : 02/25/2012 07:30
End of Window : 02/25/2012 15:00
(all times are in 24 hour format)
Purpose:
Facilities will be installing cut outs on a utility pole near
ARS for feedback protection.
Impact:
Buildings in H & J Zones will be without power for the
duration of the outage. Network connectivity will be
unavailable for buildings without power. Back-up power will
be provided to the BDF equipment, so buildings in the area
that are not affected by the power outage will have network
connectivity.
Affected Services:
The following buildings are affected:
ARS Complex/H010-H017
VM Genetics Lab/H024
ARS LG Anim/H036-H039
ARS P/H040
ARS R-1 & 2/H041–H042
Serology Pens/H043
Serology Trailers/H048–H052
ARS H2A/B/H309-310
ARS Q3/H311
VM Genetics Trailers/H312-313
ARS R3A-B/H314-H315
VM Genetics Trailer G/H320
South Campus Field Bld/J017
IT-Env Control 1/J043
Solar Farm By Plant Path
- Notification modified: 2012-02-27 15:37:20
MAINTENANCE: Network Switch 02/23/2012 18:00 - 02/23/2012 18:15
Description: Network Switch
Start of Window : 02/23/2012 18:00
End of Window : 02/23/2012 18:15
(all times are in 24 hour format)
Purpose:
The Data Center is going to proactively replace a failing switch and will be moving devices to a new switch tonight.
Impact:
All devices are load balanced, and clients should not see any interruption in service. There might be a slight slowdown of services during the transition.
Affected Services:
Network services
- Notification modified: 2012-02-23 18:28:24
MAINTENANCE: uConnect Exchange 02/24/2012 12:00 - 02/24/2012 13:00
Description: uConnect Exchange
Start of Window : 02/24/2012 12:00
End of Window : 02/24/2012 13:00
(all times are in 24 hour format)
Purpose:
The central uConnect administrators will be placing the production Exchange Client Access Servers behind the Data Center Hardware Load Balancer.
Impact:
Client connections should not be affected. They should continue to resolve directly to the Exchange Client Access Servers and once DNS TTL time expires for these connections, they will automatically be routed to a virtual IP on the hardware load balancer.
Affected Services:
uConnect Exchange
- Notification modified: 2012-02-24 17:01:36
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: MU 03/02/2012 08:00 - 03/02/2012 16:00
Description: Network Upgrade: MU
Start of Window : 03/02/2012 08:00
End of Window : 03/02/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in MU as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
CHANCELLOR RESIDENCE
DV 207 THIRD
INTERNATIONAL HOUSE
MU
NORTH ENTRY PARKING STRUC
VLANs:
ASUCD-1-DMZ
ASUCD-1-FW
BOOKSTORE-1-DMZ
BOOKSTORE-1-FW
BOOKSTORE-2
CAMPUS-EV&IN-1-DMZ
CAMPUS-EV&IN-1-FW
CAMPUS-EV&IN-2-DMZ
CAMPUS-EV&IN-2-FW
CHANCELLOR-1-FW
CHANCELLOR-3
CHANCELLOR-4
CHANCELLOR-5-FW
CHANCELLOR-9-FW
DOE-1-FW
FOOD-SERVICE-1-FW
HOUSING-2-FW
HR&RISK-MGMT-3-FW
HVAC-2-FW
IT-INFO-RES-18
MOOBILENET(X)
MU-GENERAL-1
MU-GENERAL-2
MU-GENERAL-3
O&M:UTILITIES-1
PLAN&BUDGET-1-FW
REC-HALL-2-FW
REC-HALL-3
REGISTRAR-1-FW
RES-MGMT&PLNG-1
STUDENT-ACTV-1-DMZ
STUDENT-ACTV-1-FW
SUMMER-SESS-1
- Notification modified: 2012-03-02 16:28:05
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: Freeborn Hall 03/01/2012 08:00 - 03/01/2012 16:00
Description: Network Upgrade: Freeborn Hall
Start of Window : 03/01/2012 08:00
End of Window : 03/01/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Freeborn Hall as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
FRBORN
VLANs:
ASUCD-1-FW
CAMPUS-EV&IN-1-FW
CAMPUS-EV&IN-2-FW
FOOD-SERVICE-1-FW
HOUSING-2-FW
HVAC-2-FW
MOOBILENET(X)
MU-GENERAL-1
MU-GENERAL-2
REC-HALL-2-FW
- Notification modified: 2012-03-01 18:29:36
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: PES 02/29/2012 08:00 - 02/29/2012 16:00
Description: Network Upgrade: PES
Start of Window : 02/29/2012 08:00
End of Window : 02/29/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in PES as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
PLANT & ENV SCIENCE
VLANs:
CALSPACE-CNTR-1
CALSPACE-CNTR-2
DEAN-AG-1-FW
DEAN-AG-3-FW
ENV-STUDIES-1-FW
ENV-STUDIES-2
HVAC-2-FW
IT-CRETV-3-FW
LAWR-1-DMZ
LAWR-1-FW
LAWR-2
MOOBILENET(X)
PLANT-SCIENCES-1-DMZ
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-11-NR
PLANT-SCIENCES-2-DMZ
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-5-FW
PLANT-SCIENCES-8-DMZ
PLANT-SCIENCES-8-FW
PLANT-SCIENCES-9-FW
WLS-UNMANAGED-1
- Notification modified: 2012-02-29 18:42:06
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: HART 02/28/2012 08:00 - 02/28/2012 16:00
Description: Network Upgrade: HART
Start of Window : 02/28/2012 08:00
End of Window : 02/28/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Hart as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
HART
VLANs:
ATS-CLSSRM-6-NR
COUNSELING-2-NR
CULTURE-STDS-1-DMZ
CULTURE-STDS-1-FW
ENV-STUDIES-1-FW
GEN-ACAD-1
HUMN&COM-DEV-1-DMZ
HUMN&COM-DEV-1-FW
HUMN&COM-DEV-2-FW
HUMN&COM-DEV-3-NR
HUMN&COM-DEV-4
HVAC-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
WLS-UNMANAGED-1
- Notification modified: 2012-02-28 13:52:26
DATA NETWORK MAINTENANCE: CANCELLED: Infoblox DNS/DHCP Software Upgrade 02/23/2012 05:30 - 02/23/2012 07:00
Description: CANCELLED: Infoblox DNS/DHCP Software Upgrade
Start of Window : 02/23/2012 05:30
End of Window : 02/23/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on the Infoblox DNS/DHCP systems. This software upgrade is needed to address a recently discovered software defect that is the cause of the recent DHCP outages
Impact:
None expected. The system is configured in a high availability pair and will be upgraded one at a time.
Affected Services:
All Campus and Resnet DNS and DHCP services should an unanticipated outage occur.
- Notification modified: 2012-02-23 08:19:09
RESOLVED DATA NETWORK OUTAGE: DHCP Outage 02/22/2012 10:20 - 02/22/2012 12:10
Description: DHCP Outage
Start of Window : 02/22/2012 10:20
End of Window : 02/22/2012 12:10
(all times are in 24 hour format)
Symptoms:
The Infoblox system became overloaded and was not
responsing to DHCP requests. Users may have been unable to
obtain a new lease from networks using central DHCP
services
Affected Services:
Networks using Infoblox for DHCP services may have had
limited connectivity due to no leases being served.
Actions:
NOC programmers have identified the cause of the problem
and will schedule an emergency maintenance window to
upgrade the software on the primary hardware.
- Notification modified: 2012-02-22 13:21:52
PLANNED MAINTENANCE: Enterprise LDAP Upgrade 02/27/2012 06:00 - 02/29/2012 23:00
Description: Enterprise LDAP Upgrade
Start of Window : 02/27/2012 06:00
End of Window : 02/29/2012 23:00
(all times are in 24 hour format)
Purpose:
The Enterprise LDAP Service will be upgraded to a newer version of the software and new security policy deployed.
Impact:
No downtime is expected during the upgrade period. No action should be required by users. A slight change in service behavior may be observed with with some LDAP client software:
1. The upgraded service will return LDAP operational attribute namingContexts which more closely adheres to RFC 4512. The attribute will now contain an empty value representing the rootDSE.
2. The upgraded service will require non-anonymous binds over a secure connection (SSL or TLS). LDAP Service Account clients following IET guidelines for directory authentication will notice no change. Those attempting a non-anonymous bind over a clear text connection will be disallowed.
No action should be required by users. For LDAP service accounts, an upgraded LDAP server, dp5.ucdavis.edu, with production data and new security policy is available for testing. This server uses the production LDAP SSL certificate, so may also be addressed as ldap.ucdavis.edu at IP address 128.120.41.59 with a hosts entry on your local system.
Issues may be addressed to ldapadmin@ucdavis.edu.
Affected Services:
- Enterprise Directory
- LDAP Service Accounts
- Notification modified: 2012-03-01 06:24:21
RESOLVED DEGRADATION: SmartSite WebDav for File Uploads/Downloads 02/18/2012 21:30 - 02/18/2012 21:35
Description: SmartSite WebDav for File Uploads/Downloads
Start of Window : 02/18/2012 21:30
End of Window : 02/18/2012 21:35
(all times are in 24 hour format)
Symptoms:
At 2/18/2012 some of the configuration changes done during monthly patching were backed out and the SmartSite WebDav server was restarted. This was done to eliminate expired sessions that were not being properly dropped.
Affected Services:
Files being uploaded or downloaded via SmartSite WebDav at the time of the restart may have been interrupted. No login interruptions to SmartSite were expected.
Actions:
The hosting vendor for SmartSite backed out some configuration changes and restarted the WebDav server and will monitor.
- Notification modified: 2012-02-18 23:07:57
RESOLVED DEGRADATION: SmartSite WebDav for File Uploads 02/18/2012 15:20 - 02/18/2012 16:00
Description: SmartSite WebDav for File Uploads
Start of Window : 02/18/2012 15:20
End of Window : 02/18/2012 16:00
(all times are in 24 hour format)
Symptoms:
As of 2/18/2012 the SmartSite WebDav server was restarted to due to high expired sessions that were not being dropped.
Affected Services:
Files being uploaded via SmartSite WebDav at the time of the restart may have been interrupted. No login interruptions to SmartSite were expected.
Actions:
The hosting vendor for SmartSite restarted the WebDav server and will monitor.
- Notification modified: 2012-03-01 15:23:42
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 02/23/2012 07:00 - 02/23/2012 08:00
Description: Campus Wireless
Start of Window : 02/23/2012 07:00
End of Window : 02/23/2012 08:00
(all times are in 24 hour format)
Purpose:
Upgrade controller to latest vendor recommended version.
Impact:
No wireless access as controller reboots. Outage not expected
to last more than 10 minutes.
Affected Services:
ACADMC-SURGE
AH-HOG-BARN
ARS-J1
ARS-J1
ARS-M3
ARS-TR
BAINER
CHEM
CHILDHOOD-HEALTH
DATACENTER
105-EST
1130-K
1450DREW
1460DREW
1632-DA-VINCI
1850RSCHPARK
202COUSTEAU
255COUSTEAU
267COUSTEAU
3820-CHLS-PSL
607PENADR
Energy-Mgmt-Trlr
EVERSON
FIRE-POLICE
GHAUSI-HALL
GIEDT-HALL
HEALTH & WELLNESS CTR
TB196
IT-CR-OFC
IT-TRLR
KEMPER
LEASE-REC-CTR
LIFE SCI ADN
MATH
MEYER
NOC
PHYGEO
PHY-SCI-LIB
PHYSGEO-TRLR
PRIM-MED-OFC
PRIM-VIR-IMM
RECLODGE
SAN RAMON
SILO
SURGE2
SURGE3
TAPS-POLICE
TB-141
TB-162
TB-179
TB181
TB-196
TB-201
TB-24
TB-30-WEST
TSRF
UNEX-TRLR
UNIV SVCS
WATERSHED
WILLOW-COTTAGE
- Notification modified: 2012-02-23 08:14:42
DATA NETWORK MAINTENANCE: Infoblox DNS/DHCP Maintenance 02/18/2012 06:00 - 02/18/2012 06:30
Description: Infoblox DNS/DHCP Maintenance
Start of Window : 02/18/2012 06:00
End of Window : 02/18/2012 06:30
(all times are in 24 hour format)
Purpose:
Performing system maintenance requested by vendor support.
Impact:
None expected. Maintenance will be performed on the passive unit and then and HA failover will be performed.
Affected Services:
All Campus DNS/DHCP services should an unanticipated outage occur.
- Notification modified: 2012-02-18 06:36:21
PLANNED MAINTENANCE: SmartSite System Maintenance 02/17/2012 22:00 - 02/18/2012 08:00
Description: SmartSite System Maintenance
Start of Window : 02/17/2012 22:00
End of Window : 02/18/2012 08:00
(all times are in 24 hour format)
Purpose:
SmartSite was unavailable for routine system maintenance.
Impact:
SmartSite was scheduled unavailable during the maintenance window, but the maintenance was complete by 1:30am.
Affected Services:
SmartSite
- Notification modified: 2012-02-18 02:08:43
MAINTENANCE: uConnect Exchange 02/16/2012 19:00 - 02/16/2012 21:00
Description: uConnect Exchange
Start of Window : 02/16/2012 19:00
End of Window : 02/16/2012 21:00
(all times are in 24 hour format)
Purpose:
The central uConnect administrators will be applying Exchange 2010 Service Pack 2 Rollup Update 1 to the production uConnect Exchange environment. The details of the update can be found here:
http://support.microsoft.com/?kbid=2645995
Impact:
System reboots will be required and some email client disconnects will occur during this time periods. If an email client is already running, a restart of the email client is recommended after this emergency maintenance patch window is complete.
Affected Services:
uConnect Exchange
- Notification modified: 2012-02-16 21:40:19
RESOLVED DEGRADATION: Public Folders, Email and Calendaring for uConnect 02/16/2012 08:10 - 02/25/2012 00:00
Description: Public Folders, Email and Calendaring for uConnect
Start of Window : 02/16/2012 08:10
End of Window : 02/25/2012 00:00
(all times are in 24 hour format)
Symptoms:
As of 2/23/2012 some users reported no data in public folders.
Affected Services:
Public Folders hosted by uConnect.
Actions:
Public folder replication has completed. Access to Public Folders has been restored.
- Notification modified: 2012-02-27 09:18:51
MAINTENANCE: uConnect Exchange 02/15/2012 20:00 - 02/15/2012 21:00
Description: uConnect Exchange
Start of Window : 02/15/2012 20:00
End of Window : 02/15/2012 21:00
(all times are in 24 hour format)
Purpose:
The central uConnect administrators will be adding two additional uConnect Exchange Client Access Servers (Exchange CAS) to a software load-balanced configuration
Impact:
A 5 to 10 minute service disruption is expected. Some email clients using uConnect Exchange may need to be restarted after the maintenance is complete.
Affected Services:
uConnect Exchange
- Notification modified: 2012-02-15 21:40:46
RESOLVED DEGRADATION: uConnect 02/15/2012 07:00 - 02/15/2012 08:30
Description: uConnect
Start of Window : 02/15/2012 07:00
End of Window : 02/15/2012 08:30
(all times are in 24 hour format)
Symptoms:
Some users were reporting either slow connections or being unable to access email and calendaring services hosted by uConnect.
Affected Services:
Email and Calendaring hosted by uConnect.
Actions:
System administrators have resolved the issue.
- Notification modified: 2012-02-15 09:24:27
PLANNED DATA NETWORK MAINTENANCE: Cousteau Buildings 02/17/2012 06:00 - 02/17/2012 07:00
Description: Cousteau Buildings
Start of Window : 02/17/2012 06:00
End of Window : 02/17/2012 07:00
(all times are in 24 hour format)
Purpose:
Installing an additional card in the BDF router and moving the existing IDF switch uplinks due to network growth.
Impact:
Multiple brief outages as the IDF switch uplinks are moved to the new ports.
Affected Services:
Users and services in the following buildings will be affected:
DV 202 COUSTEAU PLACE
DV 255 COUSTEAU PLACE
DV 267 COUSTEAU PLACE
- Notification modified: 2012-02-17 06:52:47
PLANNED DATA NETWORK MAINTENANCE: Kemper Hall 02/16/2012 06:00 - 02/16/2012 07:00
Description: Kemper Hall
Start of Window : 02/16/2012 06:00
End of Window : 02/16/2012 07:00
(all times are in 24 hour format)
Purpose:
Installing an additional card in the BDF router and moving IDF switches in preparation for the upgrade of the IDF switches at the PHYS SCI LIB building.
Impact:
Multiple brief outages as the IDF uplinks are moved.
Affected Services:
BUILDINGS:
ANNUAL FUND TRLR
ELDERBERRY COTTAGE
KEMPER HALL
PHY SCI LIB
TB 30
TB 206
TB 207
VALLEY OAK COTTAGE
WALNUT COTTAGE
WILLOW COTTAGE
VLANs:
ALUMNI-AFFRS-1-FW
DEAN-AG-3-FW
DEAN-AG-6-DMZ
DEAN-ENGIN-1
DEAN-ENGIN-2
DEAN-ENGIN-3
DEAN-ENGIN-4
DEAN-ENGIN-5
EDUCATION-1-FW
ENG-AP-SCI-1
ENG-AP-SCI-4
ENG-BIO&AG-1
ENG-BIOMED-2
ENG-CHEM&MAT-1
ENG-CHEM&MAT-2-FW
ENG-CHEM&MAT-3-DMZ
ENG-CHEM&MAT-3-FW
ENG-CMPR-SCI-1
ENG-CMPR-SCI-4
ENG-CMPR-SCI-7
ENG-ELEC&CMP-1
ENG-ELEC&CMP-2
ENG-ELEC&CMP-3
ENG-ELEC&CMP-4
ENG-MCH&AERO-1
ENG-MCH&AERO-1-DMZ
ENG-MCH&AERO-2
ENG-MCH&AERO-3
ENG-MCH&AERO-4
HVAC-2-FW
IDAV-1
IT-CRETV-3-FW
LAW-1-FW
LAW-2-FW
LIBRARY-4-FW
LIBRARY-5-FW
LIBRARY-8
MOOBILENET(X)
NMR-FACILITY-1-FW
NUTRITION-1-FW
PHYS-PLANT-3-FW
PHYSICS-1-FW
WLS-UNMANAGED-1
- Notification modified: 2012-02-16 09:47:02
RESOLVED OUTAGE: Email and Calendaring for uConnect 02/14/2012 17:03 - 02/14/2012 17:25
Description: Email and Calendaring for uConnect
Start of Window : 02/14/2012 17:03
End of Window : 02/14/2012 17:25
(all times are in 24 hour format)
Symptoms:
Some users were unable to access email and calendaring services associated with their uConnect accounts.
Affected Services:
uConnect email and calendaring services
Actions:
System administrators have resolved the issue.
- Notification modified: 2012-02-14 17:30:01
RESOLVED OUTAGE: Email and Calendaring for uConnect 02/14/2012 09:32 - 02/14/2012 01:00
Description: Email and Calendaring for uConnect
Start of Window : 02/14/2012 09:32
End of Window : 02/14/2012 01:00
(all times are in 24 hour format)
Symptoms:
Most users were reporting email and calendaring services were unavailable.
Affected Services:
Email and calendaring for uConnect.
Actions:
Service is now restored. System administrators are still seeing heavy load and will continue to monitor.
- Notification modified: 2012-02-14 15:35:03
RESOLVED DEGRADATION: Email and Calendaring for uConnect 02/13/2012 09:00 - 02/13/2012 10:00
Description: Email and Calendaring for uConnect
Start of Window : 02/13/2012 09:00
End of Window : 02/13/2012 10:00
(all times are in 24 hour format)
Symptoms:
Some users were reporting slow access to email and calendaring services associated with their uConnect accounts.
Affected Services:
Email and calendaring for uConnect
Actions:
System administrators have returned the service to normal.
- Notification modified: 2012-02-13 12:21:30
PLANNED DATA NETWORK MAINTENANCE: HARING HALL 02/09/2012 06:00 - 02/09/2012 07:00
Description: HARING HALL
Start of Window : 02/09/2012 06:00
End of Window : 02/09/2012 07:00
(all times are in 24 hour format)
Purpose:
Installing an additional card in the BDF router and moving the existing IDF switch uplinks in preparation of the IDF Upgrade project.
Impact:
Multiple brief outages as the IDF switch uplinks are moved to the new ports.
Affected Services:
BUILDINGS:
HARING
- Notification modified: 2012-02-09 09:35:51
PLANNED DATA NETWORK MAINTENANCE: Davis Campus Border Network 02/08/2012 00:01 - 02/08/2012 06:00
Description: Davis Campus Border Network
Start of Window : 02/08/2012 00:01
End of Window : 02/08/2012 06:00
(all times are in 24 hour format)
Purpose:
Migrate CENIC DC, CENIC HPR, Davis Community Network, CDF2, ResNet, Research Network and UCDHS Secondary services to new Davis campus border router.
Impact:
No impact is expected between the Davis and Sacramento campuses. Response between the Davis campus and external sites may experience brief slowdowns as routes reconverge during the maintenance window.
- Notification modified: 2012-02-08 12:19:27
DATA NETWORK MAINTENANCE: Card Replacement - Math Building 02/07/2012 06:30 - 02/07/2012 07:00
Description: Card Replacement - Math Building
Start of Window : 02/07/2012 06:30
End of Window : 02/07/2012 07:00
(all times are in 24 hour format)
Purpose:
One of the cards in the BDF router servicing the Math building has failed. Network Operations Center programmers will be replacing the failed card.
Impact:
There will be a brief outage for several users as the one switch that was single-connected to this card is moved back. All other switches are currently dual-connected, so the secondary links should keep users connected while the maintenance occurs.
Affected Services:
Users connected to switch 13325 on the first floor will be
out of service while that switch is moved back to the new
card. The following VLANs will be affected:
IDAV-CSE-1-2-DMZ
IDAV-CSE-1-FW
IDAV-CSE-2-FW
MATHEMATICS-1-FW
O&M:UTILITIES-1
Should an unanticipated outage occur for the dual-connected
switches, the following VLANs may be affected:
CTR-COMP-SCI/EN-1
DEAN-L&S-4-FW
HVAC-2-FW
IDAV-CSE-1-2-DMZ
IDAV-CSE-1-FW
IDAV-CSE-2-FW
INST-T-DYNAM-1
MATHEMATICS-1-DMZ
MATHEMATICS-1-FW
MOOBILENET(X)
O&M:UTILITIES-1
PHYSICS-1-FW
STATISTICS-1-DMZ
STATISTICS-1-FW
- Notification modified: 2012-02-07 07:07:22
PLANNED DATA NETWORK MAINTENANCE: Harring Hall 02/06/2012 10:54 - 12/31/1969 16:00
Description: Harring Hall
Start of Window : 02/06/2012 10:54
End of Window : 12/31/1969 16:00
(all times are in 24 hour format)
Purpose:
Installing an additional card in the BDF router and moving the existing IDF switch uplinks in preparation of the IDF Upgrade project.
Impact:
Multiple brief outages as the IDF switch uplinks are moved to the new ports.
Affected Services:
BUILDINGS:
HARING
VLANs:
DEAN-VETMED-1-FW
DEAN-VETMED-2-FW
GEN-ACAD-1
IT-CRETV-2-FW
IT-CRETV-COM-1-FW
LAW-2-FW
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
M-NEUROLOGY-1-FW
MOOBILENET(X)
NEUROPHY-BEH-1-FW
O&M:UTILITIES-1
VM-ANATOMY-1-FW
VM-CENT-SERV-1-FW
VM-GEN-I&R-1-FW
VM-MED&EPIDM-2-DMZ
VM-MED&EPIDM-2-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
WIFSS-1-DMZ
WIFSS-1-FW
- Notification modified: 2012-02-06 16:08:24
RESOLVED DATA NETWORK DEGRADATION: AT&T clients were denied Internet access to many universities 02/04/2012 07:00 - 02/04/2012 11:40
Description: AT&T clients were denied Internet access to many universities
Start of Window : 02/04/2012 07:00
End of Window : 02/04/2012 11:40
(all times are in 24 hour format)
Symptoms:
Off-Campus clients of AT&T were unable to access many universities' websites within California. The problem was isolated to AT&T subscribers (ISP and phone service).
Affected Services:
AT&T ISP customers, clients, & subscribers
Actions:
The cause was attributed to faulty hardware within the networks of Level 3 Communications, and how AT&T utilize that provider. Level3 has successfully restored the hardware.CENIC will continue to monitor Internet stability.
- Notification modified: 2012-02-04 12:00:32
RESOLVED DEGRADATION: www.ucdavis.edu 02/03/2012 11:50 - 02/03/2012 12:20
Description: www.ucdavis.edu
Start of Window : 02/03/2012 11:50
End of Window : 02/03/2012 12:20
(all times are in 24 hour format)
Symptoms:
The UC Davis home page www.ucdavis.edu was redirecting to giving.ucdavis.edu
Affected Services:
www.ucdavis.edu
Actions:
System administrators resolved a configuration issue and service has been restored.
- Notification modified: 2012-02-03 12:48:43
PLANNED VOICE NETWORK MAINTENANCE: UPDATE: Possible interruption of services. 01/30/2012 00:00 - 02/17/2012 17:00
Description: UPDATE: Possible interruption of services.
Start of Window : 01/30/2012 00:00
End of Window : 02/17/2012 17:00
(all times are in 24 hour format)
Purpose:
Maintenance will be conducted on the voice network infrastructure that services the west campus.
Impact:
All calls to and from buildings west of HWY 113 may experience an interruption in service or degraded call quality. NOC personnel will be monitoring the situation.
Affected Services:
Voice network that services the west campus.
- Notification modified: 2012-02-17 19:22:23
RESOLVED OUTAGE: uConnect Exchange 01/26/2012 11:55 - 01/26/2012 12:10
Description: uConnect Exchange
Start of Window : 01/26/2012 11:55
End of Window : 01/26/2012 12:10
(all times are in 24 hour format)
Symptoms:
Users were unable to connect to the uConnect Exchange service.
Affected Services:
uConnect
Actions:
uConnect administrators have restored the service.
- Notification modified: 2012-01-26 15:10:36
PLANNED MAINTENANCE: CAS SSL certificate change 02/01/2012 14:00 - 02/01/2012 14:15
Description: CAS SSL certificate change
Start of Window : 02/01/2012 14:00
End of Window : 02/01/2012 14:15
(all times are in 24 hour format)
Purpose:
Due to the certificate\'s impending expiration, CAS (the Central Authentication Service) will switch from using a GeoTrust-issued SSL Certificate to an InCommon-issued certificate on Wednesday, Feb. 1, 2012, at 2 p.m. The new InCommon certificate is signed by a Certificate Authority (CA) that may not available to all CAS software clients.
Impact:
Campus web applications that use CAS will need to ensure their CAS configuration has access to the InCommon root signing certificate, identified as AddTrust External CA Root. In most cases, CAS software clients can be configured to correctly validate both the current GeoTrust certificate as well as the new InCommon certificate.
Applications that cannot validate the InCommon certificate will fail when using cas.ucdavis.edu for authentication after 2 p.m. on Feb. 1. Any necessary remedial action must be taken before Feb. 1, to ensure that your service performs as expected with the new certificate.
Information and Educational Technology has reconfigured a production application server to use the new certificate. This server has been removed from the load-balanced cas.ucdavis.edu pool, but will still participate in the CAS ticket cluster. This arrangement lets applications test their configurations against a production server that already has the new InCommon certificate, without interrupting their users’ single sign-on sessions.
For instructions on how to test against that server and for links on how to configure your SSL stores, go to https://confluence.ucdavis.edu/confluence/x/hQVeAg
Once the CAS servers switch to the InCommon certificate, IET will maintain one CAS server with the original GeoTrust certificate until that certificate expires on Sunday, Feb. 5. Applications having trouble switching to the InCommon certificate will be able to use that server to maintain access until the certificate issues can be resolved.
Affected Services:
All CAS authenticated services including, but not limited to:
* MyUCDavis
* SISWeb
* Smartsite
* Mailing Lists
- Notification modified: 2012-02-01 15:49:50
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: Young, Young Storage 01/31/2012 08:00 - 01/31/2012 16:00
Description: Network Upgrade: Young, Young Storage
Start of Window : 01/31/2012 08:00
End of Window : 01/31/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Young and Young Storage as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
YOUNG
VLANs:
ANTHROPOLOGY-1-DMZ
ANTHROPOLOGY-1-FW
ATS-CLSSRM-7-NR
CTR-MIND-BRAIN-1-FW
CTR-MIND-BRAIN-3-FW
GEN-ACAD-1
HVAC-2-FW
O&M:UTILITIES-1
PSYCHOLOGY-1-3-DMZ
PSYCHOLOGY-1-FW
PSYCHOLOGY-2-FW
PSYCHOLOGY-3-FW
SOC-SCI-DSS-2-FW
WLS-UNMANAGED-1
- Notification modified: 2012-01-31 15:40:52
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: North Hall 01/30/2012 08:00 - 01/30/2012 16:00
Description: Network Upgrade: North Hall
Start of Window : 01/30/2012 08:00
End of Window : 01/30/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in North Hall as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
NORTH HALL
VLANs:
ACAD-PREP-PROG-1-FW
COUNSELING-1-FW
COUNSELING-2-NR
COUNSELING-3-NR
HVAC-2-FW
MOOBILENET(X)
STU-HLTH-SVCS-2-FW
STU-HLTH-SVCS-3-NR
STUD-AFF-RES-1-DMZ
STUD-AFF-RES-1-FW
STUDENT-AFFRS-1-FW
- Notification modified: 2012-01-30 16:17:01
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: South Hall, CRS CULT CTR, TB 8 01/27/2012 08:00 - 01/27/2012 16:00
Description: Network Upgrade: South Hall, CRS CULT CTR, TB 8
Start of Window : 01/27/2012 08:00
End of Window : 01/27/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in South Hall, CRS CULT CTR, and TB 8 as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
CRS CULT CTR
SOUTH HALL
TB 8
VLANs:
ADMIS&OUTRCH-2-FW
ASUCD-1-FW
CHANCELLOR-5-FW
COUNSELING-2-NR
INTRN&CR-CTR-1-2-DMZ
INTRN&CR-CTR-1-FW
INTRN&CR-CTR-2-FW
IT-CRETV-3-FW
MOOBILENET(X)
REC-HALL-2-FW
STUDENT-AFFRS-1-FW
VC-STU-AFFRS-1-3-DMZ
VC-STU-AFFRS-2
VC-STU-AFFRS-3-FW
WCEC-1
WLS-UNMANAGED-1
- Notification modified: 2012-01-27 15:43:47
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: Dutton Hall 01/26/2012 08:00 - 01/26/2012 16:00
Description: Network Upgrade: Dutton Hall
Start of Window : 01/26/2012 08:00
End of Window : 01/26/2012 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in Dutton Hall as part of the
IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
DUTTON HALL
VLANs:
ACAD-PREP-PROG-1-DMZ
ACAD-PREP-PROG-1-FW
ACTG&FINAC-1-FW
ADMIS&OUTRCH-1
CASHIER-1-FW
COUNSELING-2-NR
FIN-AID&EMPL-1-FW
FIN-AID&EMPL-2
HVAC-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-2
LRN-SKLS-CTR-1-FW
MOOBILENET(X)
O&M:UTILITIES-1
STDT-JUD-AFF-1-FW
STUDENT-AFFRS-1-FW
STUDENT-AFFRS-3-FW
- Notification modified: 2012-01-26 16:01:07
PLANNED MAINTENANCE: SmartSite Maintenance 01/29/2012 02:00 - 01/29/2012 02:10
Description: SmartSite Maintenance
Start of Window : 01/29/2012 02:00
End of Window : 01/29/2012 02:10
(all times are in 24 hour format)
Purpose:
The hosting vendor for SmartSite will be making configuration changes to their network infrastructure. Due to this maintenance SmartSite will be unavailable for a brief period (5 to 10 minutes).
Impact:
SmartSite downtime planned for Sunday, January 29, 2012 at 2:00am is complete. rSmart made configuration changes to their network infrastructure to increase redundancy and decrease failover times. SmartSite was unavailable at about 2:15 – 2:25 am during the upgrade. The DC and ITX have been copied on this message.
Affected Services:
SmartSite
- Notification modified: 2012-01-29 07:05:22
RESOLVED OUTAGE: Geckomail 01/18/2012 10:05 - 01/18/2012 10:20
Description: Geckomail
Start of Window : 01/18/2012 10:05
End of Window : 01/18/2012 10:20
(all times are in 24 hour format)
Symptoms:
Users were unable to connect to http://geckomail.ucdavis.edu.
Affected Services:
Geckomail
Actions:
Data Center administrators have returned the service to normal functionality and continue to monitor the service.
- Notification modified: 2012-01-18 11:07:57
UPDATE DATA NETWORK OUTAGE: Possible Interruption or Degraded Voice Network Services 01/11/2012 00:00
Description: Possible Interruption or Degraded Voice Network Services
Start of Window : 01/11/2012 00:00
(all times are in 24 hour format)
Symptoms:
Maintenance will be conducted on the voice network infrastructure that services TB 161, TB 162, TB 163, TB 164, TB 165, TB 166, TB 192, TB 193, and TB 140. Calls to and from these buildings may experience disrupted or degraded service.
Affected Services:
Buildings TB 161, TB 162, TB 163, TB 164, TB 165, TB 166, TB 192, TB 193, and TB 140
Actions:
Maintenance is still being conducted. NOC personnel are monitoring the situation.
- Notification modified: 2012-01-17 09:29:08
MAINTENANCE: CAS Application Maintenance 01/10/2012 17:00 - 01/10/2012 17:10
Description: CAS Application Maintenance
Start of Window : 01/10/2012 17:00
End of Window : 01/10/2012 17:10
(all times are in 24 hour format)
Purpose:
During the CAS degradation yesterday, CAS was switched into a single-server configuration in an attempt to diagnose aberrant load. Now that the source of the problematic CAS load has been corrected, CAS will be returned to its clustered configuration.
Impact:
CAS will continue to be available during the maintenance period. Any CAS single sign on sessions will be lost after the switch. Users will need to re-authenticate to CAS when accessing new CAS-protected applications. Users who have already authenticated to applications via CAS will remain logged in to those applications until the local authentication session times out.
Affected Services:
AS Authenticated Services including, but not limited to:
* MyUCDavis
* SISWeb
* Smartsite
* Mailing Lists
- Notification modified: 2012-01-10 17:06:25
MAINTENANCE: CAS Application Maintenance 01/09/2012 17:00 - 01/09/2012 17:10
Description: CAS Application Maintenance
Start of Window : 01/09/2012 17:00
End of Window : 01/09/2012 17:10
(all times are in 24 hour format)
Purpose:
All CAS application servers will be restarted to resolve performance issues related to high load.
Impact:
During the outage period CAS authentication services will not be available. Any CAS single sign on sessions will be lost after the switch. Users will need to re-authenticate to CAS when accessing new CAS-protected applications. Users who have already authenticated to applications via CAS will remain logged in to those applications until the local authentication session times out.
Affected Services:
CAS Authenticated Services including, but not limited to:
* MyUCDavis
* SISWeb
* Smartsite
* Mailing Lists
- Notification modified: 2012-01-09 17:19:07
RESOLVED DEGRADATION: CAS Protected Services 01/09/2012 10:47 - 01/09/2012 21:30
Description: CAS Protected Services
Start of Window : 01/09/2012 10:47
End of Window : 01/09/2012 21:30
(all times are in 24 hour format)
Symptoms:
Slow response or time outs when trying to log in due to high load.
Affected Services:
CAS Authenticated Services including, but not limited to:
* MyUCDavis
* SISWeb
* Smartsite
* Mailing Lists
Actions:
System Administrators restarted many of the affected servers to clear up the high load. They will continue to monitor the situation closely.
UPDATE 14:30
System Administrators are reviewing diagnostic data to further troubleshoot the issue.
UPDATE 17:15
System administrators performed an emergency maintenance to restart all of the CAS servers in the pool. The load initially decreased but it slowly returned to a degraded state.
RESOLVED
Problems with SISWeb authentications affected other CAS protected services. System administrators corrected the problem with SISWeb authentication, which returned CAS to normal operation.
Estimated Repair Time:
Resolved
- Notification modified: 2012-01-10 12:34:52
PLANNED MAINTENANCE: Network Maintenance: Electrical Shutdown - Jungerman Hall 01/05/2012 08:00 - 01/05/2012 09:00
Description: Network Maintenance: Electrical Shutdown - Jungerman Hall
Start of Window : 01/05/2012 08:00
End of Window : 01/05/2012 09:00
(all times are in 24 hour format)
Purpose:
Facilities installed power measuring equipment.
Impact:
The building was without power for 1 hour. Network connectivity was affected once the UPS batteries were depleted.
Affected Services:
The following building was affected:
JUNGERMAN HALL
The following VLANs were affected:
CROC-NUC-LAB-1
CROC-NUC-LAB-2
HVAC-2-FW
VC-RESEARCH-1-FW
- Notification modified: 2012-01-05 15:11:22
PLANNED DATA NETWORK MAINTENANCE: Infoblox DNS/DHCP Software Upgrade 01/09/2012 05:00 - 01/09/2012 06:30
Description: Infoblox DNS/DHCP Software Upgrade
Start of Window : 01/09/2012 05:00
End of Window : 01/09/2012 06:30
(all times are in 24 hour format)
Purpose:
Upgrading the software on the Infoblox DNS/DHCP systems. This software upgrade is needed to address a recently announced DHCP security vulnerability.
Impact:
None expected. The system is configured in a high availability pair and will be upgraded one at a time.
Affected Services:
All Campus and Resnet DNS and DHCP services should an unanticipated outage occur.
- Notification modified: 2012-01-09 06:31:56
PLANNED DATA NETWORK MAINTENANCE: Campus and Resnet Bandwidth Managment Maintenance 01/11/2012 05:00 - 01/11/2012 07:00
Description: Campus and Resnet Bandwidth Managment Maintenance
Start of Window : 01/11/2012 05:00
End of Window : 01/11/2012 07:00
(all times are in 24 hour format)
Purpose:
Upgraded the firmware on the Campus and Resnet bandwidth
management systems to the latest vendor recommended code.
Impact:
None was expected. Traffic was re-routed while the systems
were reset to load the new firmware.
Affected Services:
All Campus and Resnet traffic to/from the Internet and I2.
- Notification modified: 2012-01-11 06:17:47
PLANNED DATA NETWORK MAINTENANCE: Campus and Resnet Bandwidth Managment Maintenance 01/06/2012 06:00 - 01/06/2012 07:00
Description: Campus and Resnet Bandwidth Managment Maintenance
Start of Window : 01/06/2012 06:00
End of Window : 01/06/2012 07:00
(all times are in 24 hour format)
Purpose:
Uploaded the latest signature updates on the Campus and
Renset bandwidth management systems.
Impact:
None expected. No reboot was required for the signature updates.
Affected Services:
All Campus and Resnet traffic to/from the Internet and I2.
- Notification modified: 2012-01-06 20:52:27
RESOLVED OUTAGE: Geckomail 01/02/2012 17:01 - 01/02/2012 18:35
Description: Geckomail
Start of Window : 01/02/2012 17:01
End of Window : 01/02/2012 18:35
(all times are in 24 hour format)
Symptoms:
Geckomail is currently unavailable.
Affected Services:
Geckomail
Actions:
System Administrators resolved the issue by failing over to the secondary database.
- Notification modified: 2012-01-02 18:47:33
RESOLVED DEGRADATION: Computing Accounts 12/22/2011 17:35 - 12/23/2011 01:00
Description: Computing Accounts
Start of Window : 12/22/2011 17:35
End of Window : 12/23/2011 01:00
(all times are in 24 hour format)
Symptoms:
Due to high load on the servers from prospective students checking their admissions status and creating new accounts, users encountered a slow response to services hosted via the Computing Accounts website.
Affected Services:
Computing Accounts
Email Forwarding
Passphrase Resets
MyAdmissions Account creation
Actions:
System administrators monitored the issue, but ultimately, the symptoms disappeared as the crowds diminished.
- Notification modified: 2011-12-23 08:23:35
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: Chemistry Annex Building 12/29/2011 08:00 - 12/29/2011 16:00
Description: Network Upgrade: Chemistry Annex Building
Start of Window : 12/29/2011 08:00
End of Window : 12/29/2011 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in the Chemistry Annex building
as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are
moved to the new equipment.
Affected Services:
BUILDINGS:
CHEM ANX
VLANs:
CHEMISTRY-1-DMZ
CHEMISTRY-1-FW
CHEMISTRY-2-FW
ENG-BIOMED-2
ENG-MCH&AERO-4
HVAC-2-FW
NEAT-ORU-1-DMZ
NEAT-ORU-1-FW
O&M:UTILITIES-1
XRAY-1
- Notification modified: 2011-12-29 16:12:19
PLANNED DATA NETWORK MAINTENANCE: Relocation of Power Strip in Academic Surge 12/28/2011 16:00 - 12/28/2011 16:30
Description: Relocation of Power Strip in Academic Surge
Start of Window : 12/28/2011 16:00
End of Window : 12/28/2011 16:30
(all times are in 24 hour format)
Purpose:
Need to relocate a power strip in terminal 2.1 (Room 2303) in Academic Surge.
Impact:
No outage is expected due to redundant power cords and UPS backup.
Affected Services:
Users and services in the following building will be affected:
ACADMC SURGE
Users and services on the following VLANs will be affected:
ENG-AP-SCI-1
ENG-BIOMED-2
ENG-CHEM&MAT-2-FW
ENG-CIVL&ENV-1
ENG-ELEC&CMP-2
ENG-MCH&AERO-2
ENG-MCH&AERO-4
ENV-STUDIES-3-FW
IDAV-1
IDAV-2-FW
INST-TRNS-ST-1
INST-TRNS-ST-2-DMZ
INST-TRNS-ST-2-FW
MOOBILENET(X)
- Notification modified: 2011-12-28 16:33:26
DATA NETWORK MAINTENANCE: Patching and Rebooting of EVM Server 12/22/2011 17:00 - 12/22/2011 17:30
Description: Patching and Rebooting of EVM Server
Start of Window : 12/22/2011 17:00
End of Window : 12/22/2011 17:30
(all times are in 24 hour format)
Purpose:
EVM services was not available during the patching and
rebooting of the EVM server.
Impact:
All subscribers of EVM services. Email notification of
voice mails were not available.
Affected Services:
EVM
- Notification modified: 2011-12-22 18:04:08
PLANNED DATA NETWORK MAINTENANCE: Davis Campus Border Network 12/28/2011 06:00 - 12/28/2011 08:00
Description: Davis Campus Border Network
Start of Window : 12/28/2011 06:00
End of Window : 12/28/2011 08:00
(all times are in 24 hour format)
Purpose:
Migrate commodity Internet service for the Davis Campus to new hardware.
Impact:
No impact expected between the Davis and Sacramento Campuses. Response between the Davis Campus and external sites may experience brief slowdowns as routes reconverge during the maintenance window.
Affected Services:
128.120.0.0/16
169.237.0.0/16
- Notification modified: 2011-12-28 08:02:19
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: Chemistry Building 12/28/2011 08:00 - 12/28/2011 16:00
Description: Network Upgrade: Chemistry Building
Start of Window : 12/28/2011 08:00
End of Window : 12/28/2011 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in the Chemistry building as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
CHEM
VLANs:
ATS-CLSSRM-2-NR
CHEMISTRY-1-FW
CHEMISTRY-2-FW
GEN-ACAD-1
HVAC-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
- Notification modified: 2011-12-28 11:37:55
DATA NETWORK MAINTENANCE: DNS/DHCP Hardware Replacement 12/22/2011 06:00 - 12/22/2011 07:00
Description: DNS/DHCP Hardware Replacement
Start of Window : 12/22/2011 06:00
End of Window : 12/22/2011 07:00
(all times are in 24 hour format)
Purpose:
Replacing a failed unit in the HA pair of the Infoblox DNS/DCHP system.
Impact:
None expected. Only the passive HA unit is being replaced. The active unit should continue to provide DHCP services during the replacement. The slave DNS servers will not be affected.
Affected Services:
All centrally managed DHCP services for Campus and Resnet.
- Notification modified: 2011-12-22 07:04:42
PLANNED VOICE NETWORK MAINTENANCE: EXTENDED: Voice Network / Tercero Cable Splice Activity 12/20/2011 15:56 - 12/21/2011 16:56
Description: EXTENDED: Voice Network / Tercero Cable Splice Activity
Start of Window : 12/20/2011 15:56
End of Window : 12/21/2011 16:56
(all times are in 24 hour format)
Purpose:
This splice intrusion activity is required due to the scheduled demolition of the Tercero Thille and Pierce dormitories.
Impact:
Users may experience brief periods of no dial tone during the splicing activity.
Affected Services:
Building(s) that will be affected: Tercero Thille Bldg A
(CAAN: 4026), Bldg B (CAAN: 4027), Bldg C (CAAN: 4028), Bldg D (CAAN: 4029), Bldg E (CAAN: 4030). Tercero Pierce Bldg G
(CAAN: 4032), Bldg H (CAAN: 4033), Bldg J (CAAN: 4034), Bldg K (CAAN: 4035), Bldg L (CAAN: 4036).
- Notification modified: 2011-12-21 16:58:46
PLANNED MAINTENANCE: Electrical Shutdown - Hickey Gym 12/21/2011 08:00 - 12/21/2011 09:00
Description: Electrical Shutdown - Hickey Gym
Start of Window : 12/21/2011 08:00
End of Window : 12/21/2011 09:00
(all times are in 24 hour format)
Purpose:
Facilities is performing work on the main electrical panel
for the building.
Impact:
Users will be without network connectivity after the UPS
batteries have been depleted.
Affected Services:
The following locations are affected:
HICKEY GYM
The following VLANs are affected:
GEN-ACAD-1
INTRCOL-ATHL-1-FW
MOOBILENET(X)
NEUROPHY-BEH-1-FW
SOC-SCI-DSS-3-FW
- Notification modified: 2011-12-21 09:22:25
RESOLVED OUTAGE: SmartSite 12/17/2011 14:45 - 12/17/2011 17:00
Description: SmartSite
Start of Window : 12/17/2011 14:45
End of Window : 12/17/2011 17:00
(all times are in 24 hour format)
Symptoms:
SmartSite was down.
Affected Services:
SmartSite
Actions:
SmartSite is now available. The vendor rebooted their firewall. The root cause was due to extended memory utilization of the vendor's firewall which is now resolved.
- Notification modified: 2011-12-17 17:49:34
PLANNED DATA NETWORK MAINTENANCE: Davis Campus Border Network 12/21/2011 00:01 - 12/21/2011 04:00
Description: Davis Campus Border Network
Start of Window : 12/21/2011 00:01
End of Window : 12/21/2011 04:00
(all times are in 24 hour format)
Purpose:
Migrate commodity Internet service to new hardware. This is the first phase in deploying a new Davis Campus border router.
Impact:
No impact expected between the Davis and Sacramento Campuses.
Response between the Davis Campus and external sites may experience brief slowdowns as routes reconverge during the maintenance window.
Affected Services:
128.120.0.0/16
169.237.0.0/16
- Notification modified: 2011-12-21 04:08:48
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: Surge 3 12/22/2011 08:00 - 12/22/2011 16:00
Description: Network Upgrade: Surge 3
Start of Window : 12/22/2011 08:00
End of Window : 12/22/2011 16:00
(all times are in 24 hour format)
Purpose:
Replaced the IDF equipment in the Surge 3 building as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs were moved to the new equipment.
Affected Services:
BUILDINGS:
SURGE 3
VLANs:
ANML-RES-SVC-1-FW
ATS-CLSSRM-3-NR
CHANCELLOR-5-FW
CHANCELLOR-9-FW
DEAN-MED-ADM-14-FW
DEAN-MED-ADM-4-FW
DEAN-VETMED-1-FW
DEAN-VETMED-2-FW
GEN-ACAD-1
HVAC-2-FW
IT-COMMUNRES-1-FW
IT-COMMUNRES-13-FW
IT-CRETV-COM-1-FW
IT-INFO-RES-9
M-ANESTHESIO-1-FW
M-GEN-I&R-1
M-OPTHAMOL-1
M-OTOLYMGOL-1
M-PEDIATRICS-1
MOOBILENET(X)
TEACH-RES-CT-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-5-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
- Notification modified: 2011-12-22 10:54:15
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade: Surge 2 and Surge 4 12/21/2011 08:00 - 12/21/2011 16:00
Description: Network Upgrade: Surge 2 and Surge 4
Start of Window : 12/21/2011 08:00
End of Window : 12/21/2011 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in the Surge 2 and Surge 4 buildings as part of the IDF Upgrade Project.
Impact:
Multiple brief outages up to 45 minutes as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
SURGE 2
TB 200
TB 201
TB 202
TB 203
VLANs:
ANML-RES-SVC-1-FW
ATS-CLSSRM-1-NR
ATS-CLSSRM-2-NR
ATS-CLSSRM-3-NR
ATS-CLSSRM-4-NR
ATS-CLSSRM-6-NR
ATS-CLSSRM-7-NR
CHANCELLOR-5-FW
CHANCELLOR-9-FW
COUNSELING-2-NR
CTR-CPANHLTH-1-FW
CTR-CPANHLTH-2-FW
CTR-EQUIN-HL-1-FW
CTR-EQUIN-HL-2-FW
DEAN-ENGIN-1
DEAN-VETMED-1-DMZ
DEAN-VETMED-1-FW
DEAN-VETMED-2-DMZ
DEAN-VETMED-2-FW
DEAN-VETMED-3-FW
DEAN-VETMED-4-NR
DEAN-VETMED-5-NR
GEN-ACAD-1
GRAD-STUDIES-1-FW
GRAD-STUDIES-2-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
IT-COMMUNRES-2-FW
IT-COMMUNRES-4-FW
IT-CRETV-2-FW
IT-CRETV-COM-1-DMZ
IT-CRETV-COM-1-FW
IT-INFO-RES-1
IT-INFO-RES-10
IT-INFO-RES-11
IT-INFO-RES-12
IT-INFO-RES-13
IT-INFO-RES-14
IT-INFO-RES-15
IT-INFO-RES-16
IT-INFO-RES-17-FW
IT-INFO-RES-18
IT-INFO-RES-25
IT-INFO-RES-9
MOOBILENET(X)
PHYS-PLANT-3-FW
VM-ACADPROGS-1-FW
VM-ANATOMY-1-FW
VM-CENT-SERV-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
- Notification modified: 2011-12-21 16:25:58
PLANNED MAINTENANCE: SmartSite 12/16/2011 22:00 - 12/17/2011 08:00
Description: SmartSite
Start of Window : 12/16/2011 22:00
End of Window : 12/17/2011 08:00
(all times are in 24 hour format)
Purpose:
To upgrade the Gradebook2 tool to version 1.7
Impact:
SmartSite was unavailable during the upgrade, but the maintenance was complete by 2:30am.
Affected Services:
SmartSite
- Notification modified: 2011-12-17 05:03:28
OUTAGE: Possible Degraded Voice Network Service 12/14/2011 14:21
Description: Possible Degraded Voice Network Service
Start of Window : 12/14/2011 14:21
(all times are in 24 hour format)
Symptoms:
Maintenance is being conducted on the voice network
infrastructure.
Affected Services:
Calls made to or from the following buildings may experience
degraded service:
Vet Med Genetics Trailer D
Serology Trailer A
Serology Lab
Serology Trailer C
VM Trlr 1529
Serology Trailer B
Actions:
Technicians have completed maintenance.
- Notification modified: 2011-12-19 13:11:05
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 12/15/2011 07:00 - 12/15/2011 08:00
Description: Campus Wireless
Start of Window : 12/15/2011 07:00
End of Window : 12/15/2011 08:00
(all times are in 24 hour format)
Purpose:
Upgraded controller to latest vendor recommended version.
Impact:
No wireless access as controller reboots. Outage not expected
to last more than 10 minutes.
Affected Services:
moobilnetx, moobilenet and eduroam ssids - as well as the
wired port on desktop AP's in the following locations:
412 F St
Repro PSL
SURGE 3
TB 182
TB 202
TB 205
The Barn
Veg Bulb
- Notification modified: 2011-12-15 22:23:00
PLANNED DATA NETWORK MAINTENANCE: Network Reconfiguration 12/13/2011 07:00 - 12/13/2011 08:00
Description: Network Reconfiguration
Start of Window : 12/13/2011 07:00
End of Window : 12/13/2011 08:00
(all times are in 24 hour format)
Purpose:
AT&T will be reconfiguring network connections.
Impact:
Network connectivity will be unavailable while the service is moved to the new equipment. Brief outages will be experienced as each connection is moved.
Affected Services:
The following locations are affected:
DV 2795 2ND STREET
DV 501 OAK STREET
GSM SAN RAMON
SUTTER GALLERIA
UCDMNRC
The following VLANs are affected:
CTR-CMP-MED-1-FW
CTR-CMP-MED-2-FW
CTR-CMP-MED-3-FW
CTR-CMP-MED-4-DMZ
CTR-CMP-MED-4-FW
EMPHLTHOAK-1
MOOBILENET(X)
OCM-1-FW
U-EXTENSION-5-FW
UCD-MNRC-1
- Notification modified: 2011-12-13 16:34:52
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - Segundo Service Center 12/12/2011 17:00 - 12/12/2011 19:00
Description: Electrical Shutdown - Segundo Service Center
Start of Window : 12/12/2011 17:00
End of Window : 12/12/2011 19:00
(all times are in 24 hour format)
Purpose:
Facilities had performed various contractor work affecting the electrical power to the building.
Impact:
Network connectivity will be unavailable once the UPS batteries are depleted.
Affected Services:
The following buildings are affected:
SEGUNDO C STORE
SEGUNDO SERVICE CENTER
The following VLANs are affected:
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
HOUSING-1-FW
HOUSING-2-FW
HOUSING-3-FW
HOUSING-4-NR
HVAC-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
- Notification modified: 2011-12-12 22:27:51
PLANNED DATA NETWORK MAINTENANCE: Campus and Resnet Bandwidth Managment 12/14/2011 06:00 - 12/14/2011 07:00
Description: Campus and Resnet Bandwidth Managment
Start of Window : 12/14/2011 06:00
End of Window : 12/14/2011 07:00
(all times are in 24 hour format)
Purpose:
Uploading the latest signature updates on the Campus and Renset bandwidth management systems.
Impact:
None expected. No reboot is required for the signature updates.
Affected Services:
All Campus and Resnet traffic to/from the Internet and I2.
- Notification modified: 2011-12-14 11:27:02
UPDATE DATA NETWORK DEGRADATION: Voicemail Service 12/09/2011 18:39
Description: Voicemail Service
Start of Window : 12/09/2011 18:39
(all times are in 24 hour format)
Symptoms:
Some calls routed to the voice mail system may not be answered.
Affected Services:
Callers that are routed to the campus voice mail system and
subscribers of the voice mail system.
Actions:
NOC personnel have replaced faulty hardware and are
monitoring the situation.
- Notification modified: 2011-12-13 11:52:21
PLANNED DATA NETWORK MAINTENANCE: 12/12/2011 06:30 - 12/31/1969 16:00
Start of Window : 12/12/2011 06:30
End of Window : 12/31/1969 16:00
(all times are in 24 hour format)
- Notification modified: 2011-12-12 06:54:44
RESOLVED OUTAGE: Banner 12/09/2011 09:07 - 12/09/2011 09:25
Description: Banner
Start of Window : 12/09/2011 09:07
End of Window : 12/09/2011 09:25
(all times are in 24 hour format)
Symptoms:
Users were unable to access services dependent on the Banner database.
Affected Services:
Final Grade Submissions
MyUCDavis CMS
MyAdmissions
Any other service dependent on the Banner database
Actions:
A database server for the Banner system failed and was rebooted. System Administrators are reviewing the logs to determine the root cause and will continue to closely monitor the server.
Any professor who submitted Final Grades during this time period should ensure that the grades were properly submitted by visiting http://classes.ucdavis.edu/grading .
- Notification modified: 2011-12-09 15:10:51
PLANNED DATA NETWORK MAINTENANCE: Davis Campus Border Network 12/12/2011 06:30 - 12/12/2011 07:00
Description: Davis Campus Border Network
Start of Window : 12/12/2011 06:30
End of Window : 12/12/2011 07:00
(all times are in 24 hour format)
Purpose:
Moved a backup link between the Border Network and Davis Campus Core in advance of a planned Border Network hardware upgrade.
Impact:
None expected. The connection provides a backup path to external sites.
Affected Services:
128.120.0.0/16
169.237.0.0/16
- Notification modified: 2011-12-12 22:31:03
RESOLVED DEGRADATION: Possible Problems with Mothra Accounts 12/03/2011 15:40 - 12/03/2011 22:00
Description: Possible Problems with Mothra Accounts
Start of Window : 12/03/2011 15:40
End of Window : 12/03/2011 22:00
(all times are in 24 hour format)
Symptoms:
Some users may have been unable to create or modify LDAP accounts using Mothra.
Affected Services:
Mothra
LDAP
Actions:
System Administrators resolved the issue.
- Notification modified: 2011-12-03 22:27:00
RESOLVED OUTAGE: LDAP 11/30/2011 15:25 - 11/30/2011 15:48
Description: LDAP
Start of Window : 11/30/2011 15:25
End of Window : 11/30/2011 15:48
(all times are in 24 hour format)
Symptoms:
Users were unable to access central campus email servers.
Affected Services:
Sympa mailing lists
Central campus email servers
Other services dependent on LDAP may also have been affected
Actions:
System administrators restored the LDAP service after isolating the problem.
- Notification modified: 2011-11-30 17:08:09
PLANNED MAINTENANCE: MySpace 11/29/2011 22:00 - 11/30/2011 00:30
Description: MySpace
Start of Window : 11/29/2011 22:00
End of Window : 11/30/2011 00:30
(all times are in 24 hour format)
Purpose:
The Sysadmins did maintenance on the servers to provide migration capabilities to all users.
Impact:
Users were unable to use this service during the maintenance window.
Affected Services:
MySpace
- Notification modified: 2011-11-30 01:07:45
UPDATE DATA NETWORK OUTAGE: Campus DHCP 11/29/2011 11:26
Description: Campus DHCP
Start of Window : 11/29/2011 11:26
(all times are in 24 hour format)
Symptoms:
The campus DHCP server was not handing out new addresses.
Affected Services:
Any campus network using DHCP was affected including Moobilenet and Moobilenetx.
Actions:
NOC personnel performed a failover to the secondary server. DHCP services have been restored. Personnel are looking into the root cause of the issue.
- Notification modified: 2011-11-29 15:42:39
RESOLVED DATA NETWORK OUTAGE: Wireless Controller Crashed 11/22/2011 10:33 - 11/22/2011 10:35
Description: Wireless Controller Crashed
Start of Window : 11/22/2011 10:33
End of Window : 11/22/2011 10:35
(all times are in 24 hour format)
Symptoms:
Wireless connectivity in area3, area5, and area42 may have been affected before the APs were able to fail over to a backup controller.
Users should be able to connect to wireless since the APs have been failed over to the backup controller.
Affected Services:
Wireless connectivity in area3, area5, and area42.
Actions:
NOC programmers are working to find out the cause of the failure and bring the failed controller back online.
- Notification modified: 2011-11-22 10:59:53
RESOLVED DEGRADATION: UC Davis Home Page 11/20/2011 11:10 - 11/20/2011 11:40
Description: UC Davis Home Page
Start of Window : 11/20/2011 11:10
End of Window : 11/20/2011 11:40
Symptoms:
The UC Davis home page (www.ucdavis.edu) experienced slow and intermittent connection issues.
Affected Services:
The UC Davis home page.
Actions:
The issue has been resolved and service has returned to normal.
- Notification modified: 2011-11-20 13:23:12
PLANNED MAINTENANCE: Mothra Production Database Update 11/22/2011 21:00 - 11/23/2011 00:00
Description: Mothra Production Database Update
Start of Window : 11/22/2011 21:00
End of Window : 11/23/2011 00:00
(all times are in 24 hour format)
Purpose:
The Mothra production database was updated to the Oracle 11.2.0.2 Patchset.
Impact:
Services directly dependent on the Mothra database and their associated web pages were unavailable during this maintenance.
Affected Services:
Computing Accounts
Online Directory
Department Directory
WarnMe
Rice
KFS
MyInfoVault
- Notification modified: 2011-11-23 00:07:43
PLANNED MAINTENANCE: SmartSite System Maintenance for November 2011 11/18/2011 20:00 - 11/19/2011 08:00
Description: SmartSite System Maintenance for November 2011
Start of Window : 11/18/2011 20:00
End of Window : 11/19/2011 08:00
(all times are in 24 hour format)
Purpose:
SmartSite was unavailable for routine system maintenance.
Impact:
SmartSite was unavailable during the maintenance window, but was available again when the maintenance completed November 19 at 12:30 AM.
Affected Services:
SmartSite
- Notification modified: 2011-11-19 02:46:57
MAINTENANCE: DC SAN 11/16/2011 16:00 - 11/17/2011 00:40
Description: DC SAN
Start of Window : 11/16/2011 16:00
End of Window : 11/17/2011 00:40
(all times are in 24 hour format)
Purpose:
Due to hardware failure in the DC SAN, a failed disk rebuild was started and completed at 11/17/2011, 00:40.
Impact:
This emergency maintenance may have caused potential performance degradation to services that are hosted on the DC SAN.
Affected Services:
MyUCDavis
Shibboleth
uConnect
- Notification modified: 2011-11-17 06:19:26
RESOLVED OUTAGE: Sympa Mailing Lists 11/15/2011 11:14 - 11/15/2011 12:00
Description: Sympa Mailing Lists
Start of Window : 11/15/2011 11:14
End of Window : 11/15/2011 12:00
(all times are in 24 hour format)
Symptoms:
The Sympa mailing list server was not sending out new messages to mailing lists. Queued list messages are being processed at this time.
Affected Services:
Sympa mailing lists
Actions:
Data Center administrators identified a problem message and removed it from the queue resulting in the service being restored.
- Notification modified: 2011-11-15 15:36:55
PLANNED DATA NETWORK MAINTENANCE: CHEM Building 11/17/2011 05:30 - 11/17/2011 07:00
Description: CHEM Building
Start of Window : 11/17/2011 05:30
End of Window : 11/17/2011 07:00
(all times are in 24 hour format)
Purpose:
Installing an additional card in the BDF router in the CHEM building. This is in preparation for the IDF upgrade project.
Impact:
There may have been multiple brief outages while the IDF uplinks were moved to the new card.
Affected Services:
BUILDINGS:
CHEM
- Notification modified: 2011-11-17 06:15:48
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - Old Davis Rd Kiosk 11/16/2011 05:00 - 11/16/2011 08:00
Description: Electrical Shutdown - Old Davis Rd Kiosk
Start of Window : 11/16/2011 05:00
End of Window : 11/16/2011 08:00
(all times are in 24 hour format)
Purpose:
Facilities added a circuit breaker for a new lighting controller.
Impact:
The DSL connection in the Old Davis Rd Kiosk was unavailable during this outage.
Affected Services:
DSL connectivity at the Old Davis Rd Kiosk
- Notification modified: 2011-11-16 16:15:39
RESOLVED VOICE NETWORK OUTAGE: Campus paging 11/10/2011 17:22 - 11/14/2011 09:11
Description: Campus paging
Start of Window : 11/10/2011 17:22
End of Window : 11/14/2011 09:11
(all times are in 24 hour format)
Symptoms:
The campus paging vendor, American Messaging, is experiencing serious problems with access to the telephone network. Campus paging access is unavailable intermittently.
Affected Services:
Campus paging
Actions:
The vendor reports that the issue has been resolved.
- Notification modified: 2011-11-14 12:59:04
PLANNED MAINTENANCE: MyInfoVault 11/15/2011 17:15 - 11/15/2011 18:15
Description: MyInfoVault
Start of Window : 11/15/2011 17:15
End of Window : 11/15/2011 18:15
(all times are in 24 hour format)
Purpose:
We will release MIV version 4.1, Redelegated Promotions and a few maintenance improvements.
If you experience problems with MyInfoVault outside of this timeframe, please contact miv-help@ucdavis.edu.
Impact:
MIV was not be available to you during this time.
Affected Services:
MyInfoVault
- Notification modified: 2011-11-15 22:24:22
RESOLVED DATA NETWORK OUTAGE: Enabled Voicemail (EVM) 11/10/2011 11:21 - 11/10/2011 12:02
Description: Enabled Voicemail (EVM)
Start of Window : 11/10/2011 11:21
End of Window : 11/10/2011 12:02
(all times are in 24 hour format)
Symptoms:
The Enabled Voicemail (EVM) system is experiencing problems with sending email notices.
Affected Services:
Subscribers of the Enabled Voicemail (EVM) system will not receive email messages.
Actions:
The EVM system is now functioning normally. The vendor has
repaired the database and relaunched the services. Users
should access their mail boxes manually one additional time
to ensure all messages are heard.
- Notification modified: 2011-11-10 13:03:17
RESOLVED DEGRADATION: LDAP 11/09/2011 11:55 - 11/09/2011 13:25
Description: LDAP
Start of Window : 11/09/2011 11:55
End of Window : 11/09/2011 13:25
(all times are in 24 hour format)
Symptoms:
Some users were being asked to re-authenticate within their email clients, queries on directory.ucdavis.edu may have timed out, logins to My Info Vault and lookups on Account Tools may have timed out.
Affected Services:
Central Campus Email Servers (Cyrus)
Sympa-based mailing lists
accounttools.ucdavis.edu
directory.ucdavis.edu
myinfovault.ucdavis.edu
Actions:
Determined to be an issue with high transient loads on the LDAP servers. Programmers are working with the vendor to get a permanent resolution into place.
- Notification modified: 2011-11-09 13:34:45
PLANNED DATA NETWORK MAINTENANCE: Voice Network Services to TB 191, 192, and 193 11/09/2011 08:00 - 11/09/2011 17:00
Description: Voice Network Services to TB 191, 192, and 193
Start of Window : 11/09/2011 08:00
End of Window : 11/09/2011 17:00
(all times are in 24 hour format)
Purpose:
Maintenance was conducted on the voice network infrastructure that services TB 191, 192, and 193.
Impact:
Calls to and from these buildings may experience disrupted or degraded service.
Affected Services:
TB 191, TB 192, and TB 193
- Notification modified: 2011-11-09 20:52:50
PLANNED MAINTENANCE: uConnect 11/10/2011 21:00 - 11/10/2011 23:59
Description: uConnect
Start of Window : 11/10/2011 21:00
End of Window : 11/10/2011 23:59
(all times are in 24 hour format)
Purpose:
Regularly scheduled maintenance, rescheduled due to holiday. This was completed by 22:30.
Impact:
Some users may have noticed a brief disconnect to their Exchange mailbox.
Affected Services:
uConnect mailbox access
- Notification modified: 2011-11-10 22:33:15
PLANNED MAINTENANCE: SmartSite 11/08/2011 05:30 - 11/08/2011 07:00
Description: SmartSite
Start of Window : 11/08/2011 05:30
End of Window : 11/08/2011 07:00
(all times are in 24 hour format)
Purpose:
SmartSite will be down during the scheduled Tuesday maintenance window for system maintenance.
Impact:
SmartSite will be unavailable
Affected Services:
SmartSite
- Notification modified: 2011-11-08 22:27:48
RESOLVED DEGRADATION: LDAP 11/07/2011 08:00 - 11/07/2011 11:30
Description: LDAP
Start of Window : 11/07/2011 08:00
End of Window : 11/07/2011 11:30
(all times are in 24 hour format)
Symptoms:
Users were being asked to re-authenticate within their email clients, and queries on directory.ucdavis.edu were timing out.
Affected Services:
Central Campus Email Servers (Cyrus)
Sympa-based mailing lists
directory.ucdavis.edu
miv.ucdavis.edu
Actions:
System administrators will continue to look into the cause of the issue. If you experience any of the reported symptoms, please contact IT Express at 530-754-4357
- Notification modified: 2011-11-07 14:31:41
RESOLVED DEGRADATION: Smartsite 11/06/2011 10:00 - 11/06/2011 10:30
Description: Smartsite
Start of Window : 11/06/2011 10:00
End of Window : 11/06/2011 10:30
(all times are in 24 hour format)
Symptoms:
Some users of SmartSite may have experienced slow or lost connections.
Affected Services:
SmartSite
Actions:
One of the SmartSite application servers was restarted due to high load.
- Notification modified: 2011-11-07 09:17:54
RESOLVED OUTAGE: Smartsite 11/06/2011 10:00 - 11/06/2011 10:30
Description: Smartsite
Start of Window : 11/06/2011 10:00
End of Window : 11/06/2011 10:30
Symptoms:
Some users of SmartSite may have experienced slow or lost connections.
Affected Services:
SmartSite
Actions:
One of the SmartSite application servers was restarted due to high load.
- Notification modified: 2011-11-06 12:50:21
RESOLVED DEGRADATION: SMTP 11/03/2011 11:50 - 11/03/2011 12:15
Description: SMTP
Start of Window : 11/03/2011 11:50
End of Window : 11/03/2011 12:15
(all times are in 24 hour format)
Symptoms:
Some users were unable to send messages via smtp.ucdavis.edu
Affected Services:
smtp.ucdavis.edu
Actions:
Data Center Administrators have resolved the issue.
- Notification modified: 2011-11-03 13:12:45
PLANNED MAINTENANCE: SmartSite 11/03/2011 05:00 - 11/03/2011 05:15
Description: SmartSite
Start of Window : 11/03/2011 05:00
End of Window : 11/03/2011 05:15
(all times are in 24 hour format)
Purpose:
Vendor system administrators for SmartSite restarted one of the application servers on 11/03/11 at 5am. User sessions were drained from this server due to excess database connections from the application server to the database.
Impact:
There was minimal user impact.
Affected Services:
SmartSite
- Notification modified: 2011-11-03 05:20:54
RESOLVED DATA NETWORK OUTAGE: Tahoe Environmental Research Center 11/02/2011 14:24 - 11/02/2011 17:00
Description: Tahoe Environmental Research Center
Start of Window : 11/02/2011 14:24
End of Window : 11/02/2011 17:00
(all times are in 24 hour format)
Symptoms:
The link between campus and the Tahoe Environmental Research Center was down.
Affected Services:
Connectivity between campus and TERC was unavailable.
Actions:
NOC Programmers verified that the link was good at the NOC.
NOC advised TERC to contact the carrier and notify them of the outage.
The carrier reset their equipment and connectivity was restored yesterday between 16:00-17:00.
No further outages are expected, but TERC will continue to monitor the link.
- Notification modified: 2011-11-03 08:42:15
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - N Zone 11/05/2011 07:00 - 11/05/2011 15:30
Description: Electrical Shutdown - N Zone
Start of Window : 11/05/2011 07:00
End of Window : 11/05/2011 15:30
(all times are in 24 hour format)
Purpose:
Facilities is removing tree limbs from the overhead high voltage power lines.
Impact:
Network equipment will be running on UPS battery backup power. Once the UPS batteries are depleted, network connectivity will be unavailable.
Affected Services:
The following buildings are affected:
WS&E DRN L2/N018
WS&E Hydraulics Lab 2/N019
Aquatic Weed Greenhouse 1/N020
Aquatic Weed Headhouse/N021
Aquatic Weed Greenhouse 2/N054
Aquatic Weed Compu/N056
Aquatic Weed Lab/N059
Geotech Centrifuge/N061
Hydraulics Trailer/N069
USDA/Aquatic Weed Lab Annex/N074
USDA/Aquatic Weed Modular/N079
The following VLANs are affected:
CENTRIFUGE-1-HPR
ENG-CIVL&ENV-1
ENG-CIVL&ENV-2
ENG-CIVL&ENV-3
ENG-CIVL&ENV-5
PLANT-SCIENCES-3-FW
USDA-5
- Notification modified: 2011-11-08 06:45:00
PLANNED MAINTENANCE: SmartSite 11/05/2011 23:59 - 11/06/2011 02:10
Description: SmartSite
Start of Window : 11/05/2011 23:59
End of Window : 11/06/2011 02:10
(all times are in 24 hour format)
Purpose:
SmartSite will be down for system maintenance and to accommodate the change back to Pacific Standard Time (PST).
Impact:
SmartSite will be unavailable
Affected Services:
SmartSite
- Notification modified: 2011-11-06 06:59:10
PLANNED DATA NETWORK MAINTENANCE: Campus Desktop Wireless 11/03/2011 06:00 - 11/03/2011 07:00
Description: Campus Desktop Wireless
Start of Window : 11/03/2011 06:00
End of Window : 11/03/2011 07:00
(all times are in 24 hour format)
Purpose:
Upgrading Wireless Controller code to latest vendor recommended version.
Impact:
Only Desktop APs in the listed buildings were rebooted during this upgrade.
There were brief losses of moobilenet and moobilenetx coverage in buildings listed.
There were interruptions to network connectivity for stations directly attached to Desktop AP while these AP rebooted to new code version.
Affected Services:
A&E-TRLR
ART
BAINER
CCAH
CHEM
CTR-EQ-HLTH-RECEPTION
DV-202-COUSTEAU
DV-412-F-ST
ECOLOGY-LAB
EQ-PERF-LAB
EVERSON
FAC-SERV
GBSF
HSC-RECVING
KING
LIB
LIFESCIADN
MEDSCI1B
MRAK
OLSON
PHYGEO
REPRO-PSL
ROESLR
SPROUL
SURGE3
TB 127
TB 202
TELCOM
THE-BARN
TMP-CLSRM
TUPPER
UNIV-EXT-BLDG
VEG-BULB
VETMED2
VMTH
WRIGHT-HALL
- Notification modified: 2011-11-03 07:13:26
PLANNED DATA NETWORK MAINTENANCE: ResNet Routing 11/03/2011 06:30 - 11/03/2011 07:00
Description: ResNet Routing
Start of Window : 11/03/2011 06:30
End of Window : 11/03/2011 07:00
(all times are in 24 hour format)
Purpose:
Apply router configuration changes to improve routing during failure scenarios.
Impact:
No outage was expected. Users may have experienced periods of slow network response while failover testing was performed.
Affected Services:
Hosts in the 128.120.160.0/19 network.
- Notification modified: 2011-11-03 07:10:39
RESOLVED DATA NETWORK OUTAGE: 10/29/2011 09:30 - 10/29/2011 14:10
Start of Window : 10/29/2011 09:30
End of Window : 10/29/2011 14:10
(all times are in 24 hour format)
Symptoms:
Wired and wireless clients had been experiencing intermittent
outages as the router was flapping up and down.
Affected Services:
Wired and wireless clients in the following areas were affected:
Segundo Alder
Segundo Thompson
Segundo Miller
Actions:
Technicians replaced faulty hardware.
- Notification modified: 2011-10-29 15:00:11
PLANNED DATA NETWORK MAINTENANCE: Hutchison Hall 11/08/2011 05:30 - 11/08/2011 07:00
Description: Hutchison Hall
Start of Window : 11/08/2011 05:30
End of Window : 11/08/2011 07:00
(all times are in 24 hour format)
Purpose:
Installing an additional card in the BDF and moving the IDF uplinks in preparation for the IDF Upgrade project.
Impact:
Multiple brief outages as the IDF uplinks are moved to the new ports.
Affected Services:
BUILDINGS:
HUTCH
VLANs:
CEPRAP-1-FW
DC&CLIENT-SVC-12-FW
ENTOMOLOGY-1-FW
EVOL&ECOLOGY-1-FW
FAC-ADV-INST-1-FW
GEN-ACAD-1
GRAD-STUDIES-1-FW
GRAD-STUDIES-2-FW
HVAC-2-FW
IT-CRETV-COM-1-FW
IT-INFO-RES-17-FW
IT-INFO-RES-25
MOL&CELL-BIO-1-FW
NEMATOLOGY-1-FW
NEUROPHY-BEH-1-FW
O&M:UTILITIES-1
PLANT-PATH-1-FW
PLANT-PATH-2-FW
PLANT-PATH-3
PLANT-PATH-DMZ
WLS-UNMANAGED-1
- Notification modified: 2011-11-08 06:43:36
PLANNED DATA NETWORK MAINTENANCE: CR Firewall Replacement 10/28/2011 18:00 - 10/28/2011 18:30
Description: CR Firewall Replacement
Start of Window : 10/28/2011 18:00
End of Window : 10/28/2011 18:30
(all times are in 24 hour format)
Purpose:
ITPS replaced the Communications Resources firewall.
Impact:
ITPS replaced the Communications Resources firewall.
Affected Services:
The following VLANs were affected:
IT-COMMUNRES-1-FW
IT-COMMUNRES-13-FW
- Notification modified: 2011-10-28 21:47:51
RESOLVED DEGRADATION: uConnect 10/26/2011 16:50 - 10/26/2011 17:50
Description: uConnect
Start of Window : 10/26/2011 16:50
End of Window : 10/26/2011 17:50
(all times are in 24 hour format)
Symptoms:
uConnect users were unable to connect to email or calendaring.
Affected Services:
uConnect
Actions:
System administrators resolved the issue and are working to determine the root cause.
- Notification modified: 2011-10-26 22:12:24
RESOLVED DEGRADATION: uConnect 10/26/2011 16:50 - 10/26/2011 17:50
Description: uConnect
Start of Window : 10/26/2011 16:50
End of Window : 10/26/2011 17:50
(all times are in 24 hour format)
Symptoms:
uConnect users were unable to connect to email or calendaring.
Affected Services:
uConnect
Actions:
System administrators are working to determine the root cause.
- Notification modified: 2011-10-26 22:13:24
DEGRADATION: uConnect 10/26/2011 16:50
Description: uConnect
Start of Window : 10/26/2011 16:50
(all times are in 24 hour format)
Symptoms:
uConnect users are unable to connect to email or calendaring.
Affected Services:
uConnect
Actions:
System administrators are working to resolve the issue.
- Notification modified: 2011-10-26 22:13:38
PLANNED DATA NETWORK MAINTENANCE: Upgrade: Social Sciences and Humanities Building 10/26/2011 07:00 - 10/26/2011 16:00
Description: Upgrade: Social Sciences and Humanities Building
Start of Window : 10/26/2011 07:00
End of Window : 10/26/2011 16:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in the Social Sciences and Humanities building as part of the IDF Replacement project. This will take place over 2 days, 10/26 and 10/27.
Impact:
Multiple brief outages as the NAMs are moved to the new equipment.
Affected Services:
Users and services in the following buildings will be affected:
SOCSCI&HUMAN
Users and services on the following VLANs will be affected:
AG-ECONOMICS-1-DMZ
AG-ECONOMICS-1-FW
ANTHROPOLOGY-1-FW
ART-1-FW
ATS-CLSSRM-7-NR
CTR-MIND-BRAIN-1-FW
DEAN-L&S-1-FW
DEAN-L&S-2-FW
DEAN-L&S-4-FW
DEAN-L&S-6
DEAN-L&S-DMZ
ECONOMICS-1-DMZ
ECONOMICS-1-FW
ECONOMICS-2-FW
ENV-STUDIES-1-FW
GEN-ACAD-1
HISTORY-1-DMZ
HISTORY-2-FW
HVAC-2-FW
IN-GOVT-AFF-2
IT-COMMUNRES-13-FW
IT-CRETV-3-FW
MOOBILENET(X)
NEAT-ORU-1-FW
O&M:UTILITIES-1
POLIT-SCI-1-DMZ
POLIT-SCI-1-FW
PSYCHOLOGY-1-FW
SOC-SCI-ADM-1-FW
SOC-SCI-DSS-2-FW
SOC-SCI-DSS-3-FW
SOCIOLOGY-1-DMZ
SOCIOLOGY-1-FW
UC-LANG-CONS-1-FW
WLS-UNMANAGED-1
- Notification modified: 2011-10-26 22:14:16
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - H & J Zones 10/22/2011 06:00 - 10/22/2011 18:00
Description: Electrical Shutdown - H & J Zones
Start of Window : 10/22/2011 06:00
End of Window : 10/22/2011 18:00
(all times are in 24 hour format)
Purpose:
Facilities is replacing the power transformer at P building.
Impact:
All electrical power will be shut down to the buildings in H and J zones. Network connectivity will be affected once UPS batteries become depleted.
Affected Services:
The following locations are affected:
ARS N-1/H036
ARS N-3/H037
ARS N-4/H038
ARS N-2/H039 (generation for freezers)
Will be down from 6:00AM to 6:00PM
ARS M-4/H010
ARS HQ/H011
ARS E/H012
VM Large Animal Fac./H013
ARS H-1/H014
ARS G-1/H015
ARS K-3/H016
ARS Q-1/H017
Vet Med Genetics Lab/H024
ARS P/H040 (Will have lights & ventilation)
ARS R-1/H041
ARS R-2/H042
ARS Q-2(Vet Med Pens)/H043
VM Genetics Trlr A/H048
VM Genetics Trlr B/H049
VM Genetics Trlr C/H050
VM Genetics Trlr D/H052
ARS H-2A/H309
ARS H-2B/H310
ARS Q-3/H311
VM Genetics Trlr F/H312
VM Genetics Trlr E/H313
ARS R-3/H314
ARS R-4/H315
VM GENETICS TRLR G/H320
Vit Enology Field Bldg/J017
IT-ENV Control 1/J043
Plant Path Solar Farm
Will be down from 6:00AM to 7:00AM & 5:00PM to 6:00PM
The following networks are affected:
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ANML-RES-SVC-1-FW
ARCH-&-ENGR-2
CTR-CMP-MED-1-FW
CTR-CMP-MED-2-FW
CTR-CMP-MED-4-FW
CTR-EQUIN-HL-1-FW
CTR-EQUIN-HL-2-FW
CTR-HLTH&ENV-1-DMZ
CTR-HLTH&ENV-1-FW
CTR-WLDLF-HL-1
DOE-1-FW
ENTOMOLOGY-1-FW
ENV-HLTH&SAF-1-FW
ENV-HLTH&SAF-2
ENV-TOX-1-FW
ENV-TOX-2
HVAC-1-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
M-COM-HEALTH-1-2-DMZ
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
M-NEUROSURG-2
MOOBILENET(X)
NEMATOLOGY-1-FW
O&M:UTILITIES-1
PHYS-PLANT-3-FW
PLAN&BUDGET-1-FW
PLANT-BIOLOGY-1-FW
PLANT-PATH-1-FW
PLANT-PATH-3
PLANT-SCIENCES-2-FW
VETGENETICS-1
VETGENETICS-2-FW
VETGENETICS-4
VM-RESEARCH-1-FW
VM-VECTOR-DIS-RSCH-1-FW
WASTEWATER-1-FW
- Notification modified: 2011-10-24 09:33:58
RESOLVED DEGRADATION: Sympa Mailing Lists 10/17/2011 17:03 - 10/17/2011 19:41
From: IT Express Computing Services Help Desk
To: technotices@ucdavis.edu
Subject: RESOLVED DEGRADATION: Sympa Mailing Lists 10/17/2011 17:03 – 10/17/2011 19:41
Description: Sympa Mailing Lists
Start of Window: 10/17/2011 17:03
End of Window: 10/17/2011 19:41
(all times are in 24 hour format)
Symptoms:
Web-based Sympa services were unavailable.
Affected Services:
The Sympa website at http://lists.ucdavis.edu was unavailable. The ability to send to or receive from email lists were not impacted.
Actions:
The Sympa service was restarted
QUESTIONS?
Contact IT Express at 530-754-HELP (530-754-4357)
IT Express
-------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
-------------------------------------------------------------------------
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- Notification modified: 2011-10-17 20:11:29
RESOLVED DEGRADATION: LDAP 10/13/2011 23:27 - 10/14/2011 01:15
From: IT Express Computing Services Help Desk
To: technotices@ucdavis.edu
Subject: RESOLVED DEGRADATION: LDAP 10/13/2011 23:27 – 10/14/2011 01:15
Description: LDAP
Start of Window: 10/13/2011 23:27
End of Window: 10/14/2011 01:15
(all times are in 24 hour format)
Symptoms:
Some services that depend on LDAP were not available or degraded when one of the LDAP servers experienced a hardware failure.
Affected Services:
- Campus Directory People Search
- Sympa Email Lists
- Shibboleth
- Cyrus Email
- Additional Data Center services may have been impacted
Actions:
System administrators were able to bypass the failed hardware and restore services.
QUESTIONS?
Contact IT Express at 530-754-HELP (530-754-4357)
IT Express
-------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
-------------------------------------------------------------------------
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- Notification modified: 2011-10-14 01:49:30
DATA NETWORK MAINTENANCE: Electrical Shutdown - 1590 Drew and 1560 Drew 10/13/2011 01:00 - 10/13/2011 07:00
From: Network Operations Center
To:
Subject: DATA NETWORK MAINTENANCE: Electrical Shutdown - 1590 Drew and 1560 Drew 10/13/2011 01:00 – 10/13/2011 07:00
Description: Electrical Shutdown - 1590 Drew and 1560 Drew
Start of Window: 10/13/2011 01:00
End of Window: 10/13/2011 07:00
(all times are in 24 hour format)
Purpose:
PG&E has provided notice for a power outage affecting the
electrical power to the network equipment.
Impact:
Network connectivity will be unavailable once the UPS
batteries are depleted.
Affected Services:
The following buildings are affected:
DV 1450 DREW AVE
DV 1460 DREW
DV 1560 DREW
DV 1850 RESEARCH PARK DR
The following VLANs are affected:
ALUMNI-AFFRS-1-DMZ
ALUMNI-AFFRS-1-FW
ALUMNI-AFFRS-2
ALUMNI-AFFRS-3
ANR-1-FW
CTR-AG-ISSUE-1-FW
DANR-1-FW
DANR-2-FW
DANR-3-FW
DANR-4-FW
DANR-5-FW
DANR-6-FW
DANR-7-FW
DANR-COMMUNI-1-FW
DANR-COMMUNI-2-FW
DANR-DMZ
FAC-ADV-INST-1-DMZ
FAC-ADV-INST-1-FW
IDAV-1
INST-TRNS-ST-2-FW
IPM-PROJECT-1-FW
IT-CRETV-3-FW
MOOBILENET(X)
NEAT-ORU-1-FW
NMR-1-DMZ
NMR-FACILITY-1-FW
PUB-COMMUNIC-1-FW
U-RELATIONS-1-4-DMZ
U-RELATIONS-1-FW
U-RELATIONS-4-FW
VC-RESEARCH-1-DMZ
VC-RESEARCH-1-FW
VC-RESEARCH-2
VC-RESEARCH-3-DMZ
VC-RESEARCH-3-FW
VC-RESEARCH-4-NR
VC-RESEARCH-5
WCEC-1
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
Follow us on Twitter: http://twitter.com/UCDavisStatus
- Notification modified: 2011-10-13 11:07:07
PLANNED MAINTENANCE: MyInfoVault 10/18/2011 17:30 - 10/18/2011 19:30
From: IT Express Computing Services Help Desk
To: technotices@ucdavis.edu
Subject: PLANNED MAINTENANCE: MyInfoVault 10/18/2011 17:30 – 10/18/2011 19:30
Description: MyInfoVault
Start of Window: 10/18/2011 17:30
End of Window: 10/18/2011 19:30
(all times are in 24 hour format)
Purpose:
Upgrading MIV to release 4.0 – Administrative Clustering
Impact:
MIV was not be available during the maintenance window.
Affected Services:
MyInfoVault
QUESTIONS?
Contact IT Express at 530-754-HELP (530-754-4357)
IT Express
-------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
-------------------------------------------------------------------------
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- Notification modified: 2011-10-18 22:21:33
RESOLVED DEGRADATION: SmartSite 10/11/2011 13:30 - 10/12/2011 05:30
From: IT Express Computing Services Help Desk
To: technotices@ucdavis.edu
Subject: RESOLVED DEGRADATION: SmartSite 10/11/2011 13:30 – 10/12/2011 05:30
Description: SmartSite
Start of Window: 10/11/2011 13:30
End of Window: 10/12/2011 05:30
(all times are in 24 hour format)
Symptoms:
Some users of SmartSite may have experienced slow or lost connections.
Affected Services:
SmartSite
Actions:
System administrators for the vendor have resolved this issue.
QUESTIONS?
Contact IT Express at 530-754-HELP (530-754-4357)
IT Express
-------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
-------------------------------------------------------------------------
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- Notification modified: 2011-10-12 06:09:11
RESOLVED DEGRADATION: DC SAN Degradation 10/11/2011 05:00 - 10/11/2011 13:45
From: IT Express Computing Services Help Desk
To: technotices@ucdavis.edu
Subject: RESOLVED DEGRADATION: DC SAN Degradation 10/11/2011 05:00 – 10/11/2011 13:45
Description: DC SAN Degradation
Start of Window: 10/11/2011 05:00
End of Window: 10/11/2011 13:45
(all times are in 24 hour format)
Symptoms:
The Campus Data Center SAN service experienced a service degradation.
Affected Services:
Some Virtualization hosts were impacted.
Actions:
System administrators have resolved the issue. All file locks created during the degradation have been removed.
QUESTIONS?
Contact IT Express at 530-754-HELP (530-754-4357)
IT Express
-------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
-------------------------------------------------------------------------
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- Notification modified: 2011-10-11 14:52:08
PLANNED DATA NETWORK MAINTENANCE: Infoblox DNS/DHCP Software Upgrade 10/13/2011 06:00 - 10/13/2011 07:00
From: Network Operations Center
To:
Subject: DATA NETWORK MAINTENANCE: Infoblox DNS/DHCP Software Upgrade 10/13/2011 06:00 – 10/13/2011 07:00
Description: Infoblox DNS/DHCP Software Upgrade
Start of Window: 10/13/2011 06:00
End of Window: 10/13/2011 07:00
(all times are in 24 hour format)
Purpose:
Upgraded the software on the Infoblox appliances that provide DNS and DHCP services to the Campus and Resnet
Impact:
None expected, none occurred. The system is configured in a high availability pair and was upgraded one node at a time.
Affected Services:
All Campus and Resnet DNS and DHCP services would have been affected should an unanticipated outage occurred.
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
Follow us on Twitter: http://twitter.com/UCDavisStatus
- Notification modified: 2011-10-13 07:08:52
RESOLVED DATA NETWORK OUTAGE: Off-campus connectivity disruption: 10/08/2011 07:24 to 07:46 10/08/2011 07:24 - 10/08/2011 07:46
From: Network Operations Center
To: technotices@ucdavis.edu
Subject: RESOLVED DATA NETWORK OUTAGE: Off-campus connectivity disruption: 10/08/2011 07:24 to 07:46 10/08/2011 07:24 – 10/08/2011 07:46
Description: Off-campus connectivity disruption: 10/08/2011 07:24 to 07:46
Start of Window: 10/08/2011 07:24
End of Window: 10/08/2011 07:46
(all times are in 24 hour format)
Symptoms:
Off-campus traffic was affected by an emergency fiber
maintenance activity in Emeryville.
Affected Services:
Connections to many off-campus sites were unreliable between
07:24 and 07:46 while a malfunctioning fiber splice was isolated and repaired.
Actions:
The root cause of this outage has been determined and resolved, so it should not be an on-going issue.
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
Follow us on Twitter: http://twitter.com/UCDavisStatus
- Notification modified: 2011-10-08 09:02:29
RESOLVED DEGRADATION: SmartSite 10/07/2011 16:00 - 10/07/2011 17:15
From: IT Express Computing Services Help Desk
To: technotices@ucdavis.edu
Subject: RESOLVED DEGRADATION: SmartSite 10/07/2011 16:00 – 10/07/2011 17:15
Description: SmartSite
Start of Window: 10/07/2011 16:00
End of Window: 10/07/2011 17:15
(all times are in 24 hour format)
Symptoms:
One of the SmartSite application servers was experiencing degraded performance. Some users may have experienced slowness when using SmartSite.
Affected Services:
SmartSite
Actions:
System administrators for the vendor are investigating the issue.
QUESTIONS?
Contact IT Express at 530-754-HELP (530-754-4357)
IT Express
-------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
-------------------------------------------------------------------------
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- Notification modified: 2011-10-07 18:42:04
RESOLVED DEGRADATION: Campus DNS Services 10/04/2011 11:00 - 12/31/1969 16:00
From: IT Express Computing Services Help Desk
To: technotices@ucdavis.edu
Subject: RESOLVED DEGRADATION: Campus DNS Services 10/04/2011 11:00 – 12/31/1969 16:00
Description: Campus DNS Services
Start of Window: 10/04/2011 11:00
End of Window: 12/31/1969 16:00
(all times are in 24 hour format)
Symptoms:
Some campus users were reporting intermittent loss of Internet connectivity.
Affected Services:
Campus DNS services
Actions:
System administrators replaced hardware to resolve the issue.
QUESTIONS?
Contact IT Express at 530-754-HELP (530-754-4357)
IT Express
-------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
-------------------------------------------------------------------------
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- Notification modified: 2011-10-04 18:44:26
RESOLVED DEGRADATION: Passphrase Resets 10/03/2011 11:00 - 10/03/2011 15:45
From: IT Express Computing Services Help Desk
To: technotices@ucdavis.edu
Subject: RESOLVED DEGRADATION: Passphrase Resets 10/03/2011 11:00 - 10/03/2011 15:45
Description: Passphrase Resets
Start of Window: 2011-10-03 11:00:00
End of Window:2011-10-03 15:45:00
(all times are in 24 hour format)
Symptoms:
Passphrase resets were taking up to an hour to propagate out to the KDC.
Affected Services:
Passphrase resets
Actions:
Data Center Administrators have resolved the issue.
QUESTIONS?
Contact IT Express at (530) 754-HELP (4357).
IT Express
------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
------------------------------------------------------------------------
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- Notification modified: 2011-10-03 22:27:39
PLANNED DATA NETWORK MAINTENANCE: Social Sciences and Humanities Buidling 10/11/2011 05:30 - 10/11/2011 07:00
From: Network Operations Center
To:
Subject: PLANNED DATA NETWORK MAINTENANCE: Social Sciences and Humanities Buidling 10/11/2011 05:30 - 10/11/2011 07:00
Description: Social Sciences and Humanities Buidling
Start of Window: 2011-10-11 05:30:00
End of Window:2011-10-11 07:00:00
(all times are in 24 hour format)
Purpose:
Installing additional cards in the BDF in preparation for the IDF Upgrade project at SSHB.
Impact:
Multiple brief outages as the IDF uplinks are moved to the new cards.
Affected Services:
BUILDINGS:
SOCSCI&HUMAN
VLANs:
AG-ECONOMICS-1-DMZ
AG-ECONOMICS-1-FW
ANTHROPOLOGY-1-FW
ART-1-FW
ATS-CLSSRM-7-NR
CTR-MIND-BRAIN-1-FW
DEAN-L&S-1-FW
DEAN-L&S-2-FW
DEAN-L&S-4-FW
DEAN-L&S-6
DEAN-L&S-DMZ
ECONOMICS-1-DMZ
ECONOMICS-1-FW
ECONOMICS-2-FW
ENV-STUDIES-1-FW
GEN-ACAD-1
HISTORY-1-DMZ
HISTORY-2-FW
HVAC-2-FW
IN-GOVT-AFF-2
IT-COMMUNRES-13-FW
IT-CRETV-3-FW
MOOBILENET(X)
NEAT-ORU-1-FW
O&M:UTILITIES-1
POLIT-SCI-1-DMZ
POLIT-SCI-1-FW
PSYCHOLOGY-1-FW
SOC-SCI-ADM-1-FW
SOC-SCI-DSS-2-FW
SOC-SCI-DSS-3-FW
SOCIOLOGY-1-DMZ
SOCIOLOGY-1-FW
UC-LANG-CONS-1-FW
WLS-UNMANAGED-1
------------------------------------------------------------------------
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
Follow us on Twitter: http://twitter.com/UCDavisStatus
- Notification modified: 2011-10-11 11:20:28
RESOLVED DEGRADATION: Comcast blocking UC Davis emails 10/03/2011 00:00 - 10/04/2011 14:00
From: IT Express Computing Services Help Desk
To:
Subject: RESOLVED DEGRADATION: Comcast blocking UC Davis emails 10/03/2011 00:00 - 10/04/2011 14:00
Description: Comcast blocking UC Davis emails
Start of Window: 2011-10-03 00:00:00
End of Window:2011-10-04 14:00:00
(all times are in 24 hour format)
Symptoms:
Emails sent to comcast.net addresses are being returned to sender.
Affected Services:
Emails sent to comcast.net addresses
Actions:
UC Davis requested that our email servers be removed from the Comcast block list.
QUESTIONS?
Contact IT Express at (530) 754-HELP (4357).
IT Express
------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
------------------------------------------------------------------------
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- Notification modified: 2011-10-04 14:44:03
PLANNED MAINTENANCE: Campus Data Center Generator Test 10/07/2011 05:45 - 10/07/2011 07:00
From: IT Express Computing Services Help Desk
To: technotices@ucdavis.edu
Subject: PLANNED MAINTENANCE: Campus Data Center Generator Test 10/07/2011 05:45 - 10/07/2011 07:00
Description: Campus Data Center Generator Test
Start of Window: 2011-10-07 05:45:00
End of Window:2011-10-07 07:00:00
(all times are in 24 hour format)
Symptoms:
Affected Services:
HPC servers hosted in the data center will be affected. In the event of a UPS failure other services hosted in the data center may be disrupted.
Actions:
QUESTIONS?
Contact IT Express at (530) 754-HELP (4357).
IT Express
------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
------------------------------------------------------------------------
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- Notification modified: 2011-10-07 07:20:04
RESOLVED DEGRADATION: DC SAN Degradation 10/01/2011 07:01 - 10/01/2011 12:41
From: IT Express Computing Services Help Desk
To: technotices@ucdavis.edu
Subject: RESOLVED DEGRADATION: DC SAN Degradation 10/01/2011 07:01 - 10/01/2011 12:41
Description: DC SAN Degradation
Start of Window: 2011-10-01 07:01:00
End of Window:2011-10-01 12:41:00
(all times are in 24 hour format)
Symptoms:
The Campus Data Center SAN service experienced a service degradation.
Affected Services:
Virtualization
Actions:
System administrators worked with the equipment vendor to identify and resolve the problem, a locked LUN.
QUESTIONS?
Contact IT Express at (530) 754-HELP (4357).
IT Express
------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
------------------------------------------------------------------------
Follow us on Twitter: http://twitter.com/UCDavisStatus
- Notification modified: 2011-10-01 12:53:05
RESOLVED DEGRADATION: SmartSite 09/30/2011 12:40 - 09/30/2011 16:30
From: IT Express Computing Services Help Desk
To: technotices@ucdavis.edu
Subject: RESOLVED DEGRADATION: SmartSite 09/30/2011 12:40 - 09/30/2011 16:30
Description: SmartSite
Start of Window: 2011-09-30 12:40:00
End of Window:2011-09-30 16:30:00
(all times are in 24 hour format)
Symptoms:
The SmartSite service degradation was resolved by the vendor system administrators.
Affected Services:
SmartSite
Actions:
Vendor system administrators are continuing to investigate the root cause.
QUESTIONS?
Contact IT Express at (530) 754-HELP (4357).
IT Express
------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
------------------------------------------------------------------------
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- Notification modified: 2011-09-30 18:51:29
PLANNED DATA NETWORK MAINTENANCE: Upgrade: Wickson and Enology Buildings 10/05/2011 06:30 - 10/05/2011 09:00
From: Network Operations Center
To:
Subject: PLANNED DATA NETWORK MAINTENANCE: Upgrade: Wickson and Enology Buildings 10/05/2011 06:30 - 10/05/2011 09:00
Description: Upgrade: Wickson and Enology Buildings
Start of Window: 2011-10-05 06:30:00
End of Window:2011-10-05 09:00:00
(all times are in 24 hour format)
Purpose:
Replaced the IDF equipment in the Wickson and Enology buildings as part of the IDF Replacement project.
Impact:
Multiple brief outages as the NAMs were moved to the new equipment.
Affected Services:
BUILDINGS:
ENOL
WICKSN
VLANs:
ATS-CLSSRM-7-NR
DEAN-AG-2-FW
DEAN-AG-3-FW
ENV-STUDIES-1-FW
ENV-STUDIES-2
ENV-STUDIES-3-DMZ
ENV-STUDIES-3-FW
GEN-ACAD-1
HUMN&COM-DEV-1-FW
HVAC-2-FW
IT-CRETV-3-FW
LAW-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-5-FW
VIT&ENOL-1-FW
WLS-UNMANAGED-1
------------------------------------------------------------------------
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
Follow us on Twitter: http://twitter.com/UCDavisStatus
- Notification modified: 2011-10-05 12:27:54
PLANNED DATA NETWORK MAINTENANCE: Upgrade: Wickson and Enology Buildings 10/04/2011 06:30 - 10/04/2011 09:00
Description: Upgrade: Wickson and Enology Buildings
Start of Window : 10/04/2011 06:30
End of Window : 10/04/2011 09:00
(all times are in 24 hour format)
Purpose:
Replacing the IDF equipment in the Wickson and Enology buildings as part of the IDF Replacement project.
Impact:
Multiple brief outages as the NAMs are moved to the new equipment.
Affected Services:
BUILDINGS:
ENOL
WICKSN
VLANs:
ATS-CLSSRM-7-NR
DEAN-AG-2-FW
DEAN-AG-3-FW
ENV-STUDIES-1-FW
ENV-STUDIES-2
ENV-STUDIES-3-DMZ
ENV-STUDIES-3-FW
GEN-ACAD-1
HUMN&COM-DEV-1-FW
HVAC-2-FW
IT-CRETV-3-FW
LAW-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-5-FW
VIT&ENOL-1-FW
WLS-UNMANAGED-1
- Notification modified: 2011-10-04 09:07:46
RESOLVED DEGRADATION: Email delivery to Hotmail 09/29/2011 10:00 - 09/30/2011 11:00
Description: Email delivery to Hotmail
Start of Window : 09/29/2011 10:00
End of Window : 09/30/2011 11:00
(all times are in 24 hour format)
Symptoms:
Hotmail is no longer throttling email from UC Davis. Any messages sent to Hotmail that were deferred should be queued for delivery.
Affected Services:
Emails sent to hotmail.com addresses.
Actions:
System administrators have resolved the issue.
- Notification modified: 2011-09-30 11:26:20
PLANNED MAINTENANCE: LDAP Directory Service, Intermediate CA certificate installation 10/04/2011 09:00 - 10/04/2011 10:00
Description: LDAP Directory Service, Intermediate CA certificate installation
Start of Window : 10/04/2011 09:00
End of Window : 10/04/2011 10:00
(all times are in 24 hour format)
Purpose:
Install intermediate CA certificate on LDAP proxy servers in order to allow for the deployment of upgraded SSL certificates on back end LDAP data stores.
Impact:
None expected
- Notification modified: 2011-10-04 11:02:28
MAINTENANCE: Shibboleth Federated Authentication System 09/29/2011 09:00 - 09/29/2011 11:00
Description: Shibboleth Federated Authentication System
Start of Window : 09/29/2011 09:00
End of Window : 09/29/2011 11:00
(all times are in 24 hour format)
Purpose:
LDAP connection parameters were adjusted to resolve occasional transient errors experienced by users authenticating via Shibboleth.
Impact:
None expected. None Encountered.
- Notification modified: 2011-09-29 12:24:27
RESOLVED DATA NETWORK DEGRADATION: Moobilenet 09/27/2011 16:57 - 09/27/2011 18:30
Description: Moobilenet
Start of Window : 09/27/2011 16:57
End of Window : 09/27/2011 18:30
(all times are in 24 hour format)
Symptoms:
Some users were unable to authenticate to Moobilenet. Users were able to get an IP address, but were not able to reach the captive portal authentication page.
Affected Services:
Wireless networking on Moobilenet. MoobilenetX appeared to be unaffected.
Actions:
NOC Programmers resolved the issue.
- Notification modified: 2011-09-27 23:12:29
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - Waste Water Treatment Plant 09/28/2011 08:00 - 09/28/2011 11:00
Description: Electrical Shutdown - Waste Water Treatment Plant
Start of Window : 09/28/2011 08:00
End of Window : 09/28/2011 11:00
(all times are in 24 hour format)
Purpose:
Facilities installed wire separaters. Generation was provided during this shutdown.
Impact:
None expected as building was on back-up power generation.
Affected Services:
Should an unanticipated outage have occurred, the following locations and VLANs were affected.
Buildings:
WASTE WATER TREATMENT
VLANs:
O&M:UTILITIES-1
WASTEWATER-1-FW
- Notification modified: 2011-09-28 19:04:12
PLANNED DATA NETWORK MAINTENANCE: Campus and Resnet Bandwidth Managment 09/30/2011 06:00 - 09/30/2011 06:30
Description: Campus and Resnet Bandwidth Managment
Start of Window : 09/30/2011 06:00
End of Window : 09/30/2011 06:30
(all times are in 24 hour format)
Purpose:
Update the traffic signatures on the Campus and Resnet bandwidth management appliances.
Impact:
None expected. This is being done during a light traffic load period to avoid any network performance impact.
Affected Services:
All Campus and Resnet traffic to/from the Internet and I2.
- Notification modified: 2011-09-30 11:41:40
RESOLVED DEGRADATION: SmartSite 09/26/2011 22:30 - 09/26/2011 23:30
Description: SmartSite
Start of Window : 09/26/2011 22:30
End of Window : 09/26/2011 23:30
Symptoms:
SmartSite experienced degradation on one of the application servers.
Affected Services:
SmartSite
Actions:
SmartSite degradation was resolved by the system administrators for the vendor.
- Notification modified: 2011-09-27 00:29:08
RESOLVED DEGRADATION: Sympa Mailing Lists 09/26/2011 08:45 - 09/30/2011 11:00
Description: Sympa Mailing Lists
Start of Window : 09/26/2011 08:45
End of Window : 09/30/2011 11:00
(all times are in 24 hour format)
Symptoms:
Sympa mailing lists were slow to deliver emails. Some Sympa-related web pages either failed to load or took an extremely long period to load.
Affected Services:
Sympa mailing lists
lists.ucdavis.edu
Actions:
System administrators made configuration changes to alleviate load issues.
- Notification modified: 2011-09-30 11:29:10
PLANNED DATA NETWORK MAINTENANCE: Campus Intrusion Prevention System (IPS) 09/22/2011 06:00 - 09/22/2011 08:00
Description: Campus Intrusion Prevention System (IPS)
Start of Window : 09/22/2011 06:00
End of Window : 09/22/2011 08:00
(all times are in 24 hour format)
Purpose:
Updated Campus IPS sensors to vendor recommended code.
Impact:
None expected
- Notification modified: 2011-09-22 06:18:24
DATA NETWORK MAINTENANCE: ResNet to Campus IPS reconfiguration 09/21/2011 12:00 - 09/21/2011 13:00
Description: ResNet to Campus IPS reconfiguration
Start of Window : 09/21/2011 12:00
End of Window : 09/21/2011 13:00
(all times are in 24 hour format)
Purpose:
Reconfigure the IPS between ResNet and the campus core
networks.
Impact:
No outage is anticipated as redundant connections are
available.
Affected Services:
ResNet connectivity to campus (169.237.0.0/16 and
128.120.0.0/16). ResNet connectivity to off-campus is not
involved.
- Notification modified: 2011-09-21 20:40:42
PLANNED DATA NETWORK MAINTENANCE: Campus VPN code update 09/21/2011 05:00 - 09/21/2011 08:00
Description: Campus VPN code update
Start of Window : 09/21/2011 05:00
End of Window : 09/21/2011 08:00
(all times are in 24 hour format)
Purpose:
Update Campus VPN cluster to vendor recommended code.
Impact:
None expected as cluster should fail over while code updates active node.
Affected Services:
All VPN subscribers.
- Notification modified: 2011-09-21 20:41:00
PLANNED MAINTENANCE: DavisMail Authentication Update 09/19/2011 12:00 - 09/19/2011 13:00
Description: DavisMail Authentication Update
Start of Window : 09/19/2011 12:00
End of Window : 09/19/2011 13:00
Purpose:
The DavisMail authentication configuration was updated to use the Shibboleth authentication service. This change should be transparent to users of the DavisMail service, as Shibboleth uses CAS for its authentication provider.
Impact:
There was no downtime.
Affected Services:
None expected.
- Notification modified: 2011-09-20 06:32:11
PLANNED DATA NETWORK MAINTENANCE: Campus Intrusion Prevention System (IPS) 09/20/2011 06:00 - 09/20/2011 08:00
Description: Campus Intrusion Prevention System (IPS)
Start of Window : 09/20/2011 06:00
End of Window : 09/20/2011 08:00
(all times are in 24 hour format)
Purpose:
Update Campus IPS management server to vendor recommended code
Impact:
None expected
Affected Services:
128.120.0.0/16
169.237.0.0/16
- Notification modified: 2011-09-20 07:32:30
RESOLVED DEGRADATION: Network connections 09/18/2011 10:45 - 09/18/2011 12:45
Description: Network connections
Start of Window : 09/18/2011 10:45
End of Window : 09/18/2011 12:45
(all times are in 24 hour format)
Symptoms:
Some VLANs were unable to access UC Davis computing services.
Affected Services:
ResNetX
ResNet
Actions:
Connectivity has been restored. NOC and Data Center personnel are researching the root cause of the issue.
- Notification modified: 2011-09-18 12:56:29
PLANNED DATA NETWORK MAINTENANCE: Colleges at La Rue Equipment Upgrade 09/23/2011 08:00 - 09/23/2011 16:00
Description: Colleges at La Rue Equipment Upgrade
Start of Window : 09/23/2011 08:00
End of Window : 09/23/2011 16:00
(all times are in 24 hour format)
Purpose:
Network Operations Center staff replaced the main Colleges at La Rue router and the switches in all of the outlying buildings.
Impact:
Brief loss of connectivity as client ports were moved from the old switches to the new switches.
Affected Services:
Users and services in the following buildings were affected:
BLDG 140 THE COLLEGES
BLDG 142 THE COLLEGES
BLDG 144 THE COLLEGES
BLDG 146 THE COLLEGES
BLDG 152 THE COLLEGES
BLDG 166 THE COLLEGES
BLDG 172 THE COLLEGES
BLDG 176 THE COLLEGES
BLDG 178 THE COLLEGES
BLDG 180 THE COLLEGES
BLDG 182 THE COLLEGES
BLDG 184 THE COLLEGES
BLDG 186 THE COLLEGES
BLDG 194 THE COLLEGES
Users and services on the following VLANs will be affected:
ARCH-&-ENGR-2
CHANCELLOR-5-FW
HOUSING-2-FW
HVAC-2-FW
LA-RUE-1
LA-RUE-2
LA-RUE-3
LA-RUE-4
MOOBILENET(X)
WLS-UNMANAGED-1
- Notification modified: 2011-09-23 16:15:33
PLANNED DATA NETWORK MAINTENANCE: Colleges at La Rue Equipment Upgrade 09/20/2011 08:00 - 09/20/2011 16:00
Description: Colleges at La Rue Equipment Upgrade
Start of Window : 09/20/2011 08:00
End of Window : 09/20/2011 16:00
(all times are in 24 hour format)
Purpose:
Network Operations Center staff has replaced the main Colleges at La Rue router and the switches in all of the outlying buildings. This will take place over the span of 4 days.
Impact:
Brief loss of connectivity as client ports are moved from the old switches to the new switches.
Affected Services:
Users and services in the following buildings will be affected:
BLDG 140 THE COLLEGES
BLDG 142 THE COLLEGES
BLDG 144 THE COLLEGES
BLDG 146 THE COLLEGES
BLDG 152 THE COLLEGES
BLDG 166 THE COLLEGES
BLDG 172 THE COLLEGES
BLDG 176 THE COLLEGES
BLDG 178 THE COLLEGES
BLDG 180 THE COLLEGES
BLDG 182 THE COLLEGES
BLDG 184 THE COLLEGES
BLDG 186 THE COLLEGES
BLDG 194 THE COLLEGES
Users and services on the following VLANs will be affected:
ARCH-&-ENGR-2
CHANCELLOR-5-FW
HOUSING-2-FW
HVAC-2-FW
LA-RUE-1
LA-RUE-2
LA-RUE-3
LA-RUE-4
MOOBILENET(X)
WLS-UNMANAGED-1
- Notification modified: 2011-09-20 16:03:49
PLANNED DATA NETWORK MAINTENANCE: Colleges at La Rue Equipment Upgrade 09/22/2011 08:00 - 09/22/2011 16:00
Description: Colleges at La Rue Equipment Upgrade
Start of Window : 09/22/2011 08:00
End of Window : 09/22/2011 16:00
(all times are in 24 hour format)
Purpose:
Network Operations Center staff replaced the main Colleges at La Rue router and the switches in all of the outlying buildings. This will have taken place over the span of 4 days.
Impact:
Brief loss of connectivity as client ports were moved from the old switches to the new switches.
Affected Services:
Users and services in the following buildings will be affected:
BLDG 140 THE COLLEGES
BLDG 142 THE COLLEGES
BLDG 144 THE COLLEGES
BLDG 146 THE COLLEGES
BLDG 152 THE COLLEGES
BLDG 166 THE COLLEGES
BLDG 172 THE COLLEGES
BLDG 176 THE COLLEGES
BLDG 178 THE COLLEGES
BLDG 180 THE COLLEGES
BLDG 182 THE COLLEGES
BLDG 184 THE COLLEGES
BLDG 186 THE COLLEGES
BLDG 194 THE COLLEGES
Users and services on the following VLANs will be affected:
ARCH-&-ENGR-2
CHANCELLOR-5-FW
HOUSING-2-FW
HVAC-2-FW
LA-RUE-1
LA-RUE-2
LA-RUE-3
LA-RUE-4
MOOBILENET(X)
WLS-UNMANAGED-1
- Notification modified: 2011-09-22 15:55:28
PLANNED DATA NETWORK MAINTENANCE: Colleges at La Rue Equipment Upgrade 09/21/2011 08:00 - 09/21/2011 16:00
Description: Colleges at La Rue Equipment Upgrade
Start of Window : 09/21/2011 08:00
End of Window : 09/21/2011 16:00
(all times are in 24 hour format)
Purpose:
Network Operations Center staff will be replacing the main Colleges at La Rue router and the switches in all of the outlying buildings. This will take place over the span of 4 days.
Impact:
Brief loss of connectivity as client ports are moved from the old switches to the new switches.
Affected Services:
Users and services in the following buildings will be affected:
BLDG 140 THE COLLEGES
BLDG 142 THE COLLEGES
BLDG 144 THE COLLEGES
BLDG 146 THE COLLEGES
BLDG 152 THE COLLEGES
BLDG 166 THE COLLEGES
BLDG 172 THE COLLEGES
BLDG 176 THE COLLEGES
BLDG 178 THE COLLEGES
BLDG 180 THE COLLEGES
BLDG 182 THE COLLEGES
BLDG 184 THE COLLEGES
BLDG 186 THE COLLEGES
BLDG 194 THE COLLEGES
Users and services on the following VLANs will be affected:
ARCH-&-ENGR-2
CHANCELLOR-5-FW
HOUSING-2-FW
HVAC-2-FW
LA-RUE-1
LA-RUE-2
LA-RUE-3
LA-RUE-4
MOOBILENET(X)
WLS-UNMANAGED-1
- Notification modified: 2011-09-21 20:41:12
PLANNED DATA NETWORK MAINTENANCE: Electrical Shutdown - Gallagher Hall and Conference Center 09/14/2011 05:00 - 09/14/2011 07:00
Description: Electrical Shutdown - Gallagher Hall and Conference Center
Start of Window : 09/14/2011 05:00
End of Window : 09/14/2011 07:00
(all times are in 24 hour format)
Purpose:
Facilities is installed solar power generating equipment in the main switchboard.
Impact:
Network connectivity will be unavailable once the UPS batteries are depleted.
Affected Services:
The following buildings are affected:
CONFERENCE CENTER
GSM GALLAGHER HALL
- Notification modified: 2011-09-14 08:59:00
RESOLVED OUTAGE: DavisMail 09/13/2011 10:15 - 09/13/2011 11:15
Description: DavisMail
Start of Window : 09/13/2011 10:15
End of Window : 09/13/2011 11:15
(all times are in 24 hour format)
Symptoms:
Previous students were unable to access DavisMail.
Affected Services:
DavisMail
Actions:
System administrators rolled back out an authentication change and previous students are able to access DavisMail again.
- Notification modified: 2011-09-13 12:23:55
PLANNED DATA NETWORK MAINTENANCE: NOTICE: Generator Test - King Hall and Facilities Area 09/13/2011 06:00 - 09/13/2011 07:00
Description: NOTICE: Generator Test - King Hall and Facilities Area
Start of Window : 09/13/2011 06:00
End of Window : 09/13/2011 07:00
(all times are in 24 hour format)
Purpose:
Facilities is testing the generators and transfer switches in King Hall and the Facilities Area.
Impact:
None expected. If the generator fails, network connectivity will be unavailable once the UPS batteries are depleted.
Affected Services:
The following buildings are affected:
FACILITIES MECHANICAL
FACILITIES RECEIVING
FACILITIES SERVICES
FACILITIES SHOPS
KING
- Notification modified: 2011-09-13 12:25:51
PLANNED DATA NETWORK MAINTENANCE: CR Switch Replacement 09/13/2011 06:00 - 09/13/2011 07:00
Description: CR Switch Replacement
Start of Window : 09/13/2011 06:00
End of Window : 09/13/2011 07:00
(all times are in 24 hour format)
Purpose:
Replaced the 3 IDF switches that are serving the CR server rack in the NOC switch room.
Impact:
Brief outages as the connections are moved to the new switches.
Affected Services:
BUILDINGS:
ASTF 1
TELCOM
- Notification modified: 2011-09-13 08:03:33
RESOLVED DATA NETWORK OUTAGE: DHCP 09/12/2011 14:00 - 09/12/2011 16:00
Description: DHCP
Start of Window : 09/12/2011 14:00
End of Window : 09/12/2011 16:00
(all times are in 24 hour format)
Symptoms:
The campus DHCP server was currently not handing out new addresses.
Affected Services:
All campus networks using DHCP were affected, including but not limited to Moobilenet and MoobilenetX.
Actions:
NOC Programmers established that the DHCP server is
experiencing high CPU utilization and isolated the cause as
a bad process taking up CPU time. Normal DHCP activity
should be resumed. NOC Programers will continue to monitor
the service in cooperation with the vendor.
- Notification modified: 2011-09-13 10:40:13
PLANNED MAINTENANCE: SAN 09/14/2011 17:00 - 09/14/2011 18:00
Description: SAN
Start of Window : 09/14/2011 17:00
End of Window : 09/14/2011 18:00
(all times are in 24 hour format)
Purpose:
Data Center staff will be upgrading the software on the Gridiron SAN accelerator on Wednesday, Sept 14th from 5:00 PM – 6:00 PM.
Impact:
We do not expect a loss of connectivity during the maintenance, though there will be some storage path degradation during this maintenance period.
Affected Services:
Banner development (Lobo database server)
Virtualization (All ESX servers)
Any services that depend upon the services listed above (including Sympa, MyUCDavis, MyInfovault, etc)
- Notification modified: 2011-09-14 19:04:08
RESOLVED DEGRADATION: SmartSite Synoptic Tools 09/09/2011 00:00 - 09/09/2011 20:00
Description: SmartSite Synoptic Tools
Start of Window : 09/09/2011 00:00
End of Window : 09/09/2011 20:00
(all times are in 24 hour format)
Symptoms:
Some new project sites and course sites in SmartSite may not have had their synoptic tools viewable on the sites' home pages.
Affected Services:
SmartSite Synoptics Tools on site home pages:
Announcements
Calendar
Chat
Forum
Actions:
SmartSite programmers and rSmart looked into the issue.
- Notification modified: 2011-09-10 15:11:18
PLANNED DATA NETWORK MAINTENANCE: Segundo Network Equipment Upgrade 09/13/2011 08:00 - 09/13/2011 12:00
Description: Segundo Network Equipment Upgrade
Start of Window : 09/13/2011 08:00
End of Window : 09/13/2011 12:00
(all times are in 24 hour format)
Purpose:
NOC staff are replacing the main Segundo router and the switches in all of the Segundo buildings. Beginning 9/13, this will take place over the span of 4 days.
Impact:
Brief loss of connectivity as client ports are moved from the old switches to the new switches.
Affected Services:
The users and services in the following buildings will be affected:
SEG ALDER HALL
SEG BIXBY
SEG GILMORE
SEG MALCOLM
SEG MILLER HALL
SEG RYERSON
SEG THOMPSON HALL
SEGUNDO DINING COMMONS
The users and services on the following VLANs will be affected:
ARCH-&-ENGR-2
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
HOUSING-1-FW
HOUSING-2-FW
HOUSING-3-FW
HVAC-2-FW
O&M:UTILITIES-1
SEG-BIXBY-1
SEG-BLDG1-1
SEG-BLDG2-1
SEG-BLDG2-2
SEG-BLDG3-1
SEG-GILMORE-1
SEG-MALCOLM-1
SEG-RYERSON-1
WLS-UNMANAGED-1
- Notification modified: 2011-09-15 06:34:39
PLANNED DATA NETWORK MAINTENANCE: Segundo Network Equipment Upgrade 09/14/2011 08:00 - 09/14/2011 12:00
Description: Segundo Network Equipment Upgrade
Start of Window : 09/14/2011 08:00
End of Window : 09/14/2011 12:00
(all times are in 24 hour format)
Purpose:
NOC staff are replacing the main Segundo router and the switches in all of the Segundo buildings. Beginning 9/13, this will take place over the span of 4 days.
Impact:
Brief loss of connectivity as client ports are moved from the old switches to the new switches.
Affected Services:
The users and services in the following buildings will be affected:
SEG ALDER HALL
SEG BIXBY
SEG GILMORE
SEG MALCOLM
SEG MILLER HALL
SEG RYERSON
SEG THOMPSON HALL
SEGUNDO DINING COMMONS
The users and services on the following VLANs will be affected:
ARCH-&-ENGR-2
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
HOUSING-1-FW
HOUSING-2-FW
HOUSING-3-FW
HVAC-2-FW
O&M:UTILITIES-1
SEG-BIXBY-1
SEG-BLDG1-1
SEG-BLDG2-1
SEG-BLDG2-2
SEG-BLDG3-1
SEG-GILMORE-1
SEG-MALCOLM-1
SEG-RYERSON-1
WLS-UNMANAGED-1
- Notification modified: 2011-09-15 06:35:45
PLANNED DATA NETWORK MAINTENANCE: Segundo Network Equipment Upgrade 09/15/2011 08:00 - 09/15/2011 12:00
Description: Segundo Network Equipment Upgrade
Start of Window : 09/15/2011 08:00
End of Window : 09/15/2011 12:00
(all times are in 24 hour format)
Purpose:
NOC staff replaced the main Segundo router and the switches in all of the Segundo buildings. Beginning on 9/13, this was to take place over the span of 4 days.
Impact:
Brief loss of connectivity as client ports were moved from the old switches to the new switches.
Affected Services:
The users and services in the following buildings will be affected:
SEG ALDER HALL
SEG BIXBY
SEG GILMORE
SEG MALCOLM
SEG MILLER HALL
SEG RYERSON
SEG THOMPSON HALL
SEGUNDO DINING COMMONS
The users and services on the following VLANs will be affected:
ARCH-&-ENGR-2
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
HOUSING-1-FW
HOUSING-2-FW
HOUSING-3-FW
HVAC-2-FW
O&M:UTILITIES-1
SEG-BIXBY-1
SEG-BLDG1-1
SEG-BLDG2-1
SEG-BLDG2-2
SEG-BLDG3-1
SEG-GILMORE-1
SEG-MALCOLM-1
SEG-RYERSON-1
WLS-UNMANAGED-1
- Notification modified: 2011-09-15 13:18:45
PLANNED DATA NETWORK MAINTENANCE: Segundo Network Equipment Upgrade 09/16/2011 08:00 - 09/16/2011 12:00
Description: Segundo Network Equipment Upgrade
Start of Window : 09/16/2011 08:00
End of Window : 09/16/2011 12:00
(all times are in 24 hour format)
Purpose:
NOC staff replaced the main Segundo router and the switches in all of the Segundo buildings. Beginning 9/13, this was to take place over the span of 4 days.
Impact:
Brief loss of connectivity as client ports are moved from the old switches to the new switches.
Affected Services:
The users and services in the following buildings will be affected:
SEG ALDER HALL
SEG BIXBY
SEG GILMORE
SEG MALCOLM
SEG MILLER HALL
SEG RYERSON
SEG THOMPSON HALL
SEGUNDO DINING COMMONS
The users and services on the following VLANs will be affected:
ARCH-&-ENGR-2
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
HOUSING-1-FW
HOUSING-2-FW
HOUSING-3-FW
HVAC-2-FW
O&M:UTILITIES-1
SEG-BIXBY-1
SEG-BLDG1-1
SEG-BLDG2-1
SEG-BLDG2-2
SEG-BLDG3-1
SEG-GILMORE-1
SEG-MALCOLM-1
SEG-RYERSON-1
WLS-UNMANAGED-1
- Notification modified: 2011-09-16 12:02:41
PLANNED MAINTENANCE: DavisMail / Google Apps Authentication Update 09/13/2011 10:00 - 09/13/2011 11:00
Description: DavisMail / Google Apps Authentication Update
Start of Window : 09/13/2011 10:00
End of Window : 09/13/2011 11:00
(all times are in 24 hour format)
Purpose:
The DavisMail / Google Apps authentication configuration will be updated to use the Shibboleth authentication service. This change should be transparent to users of the services, as Shibboleth uses CAS for its authentication provider.
Impact:
No downtime is expected during the upgrade period.
Affected Services:
None expected.
- Notification modified: 2011-09-13 11:08:13
RESOLVED OUTAGE: Google Docs 09/07/2011 14:18 - 09/07/2011 15:18
Description: Google Docs
Start of Window : 09/07/2011 14:18
End of Window : 09/07/2011 15:18
(all times are in 24 hour format)
Symptoms:
Google has resolved the issues with their Google Docs and associated applications, http://www.google.com/appsstatus
Affected Services:
Google Docs
- Notification modified: 2011-09-07 16:29:26
PLANNED DATA NETWORK MAINTENANCE: Primero Grove Network Equipment Upgrade 09/09/2011 08:00 - 09/09/2011 12:00
Description: Primero Grove Network Equipment Upgrade
Start of Window : 09/09/2011 08:00
End of Window : 09/09/2011 12:00
(all times are in 24 hour format)
Purpose:
NOC personnel have completed the replacement of the main Primero router and switches in all the Primero Grove buildings. This was conducted over the span of 3 days.
Impact:
Brief loss of connectivity as client ports are moved from the old switches to the new switches.
Affected Services:
BUILDINGS:
PG COMMUNITY
PG MAGNOLIA
PG MANZANITA
PG SPRUCE
- Notification modified: 2011-09-09 08:20:34
PLANNED DATA NETWORK MAINTENANCE: Primero Grove Network Equipment Upgrade 09/08/2011 08:00 - 09/08/2011 12:00
Description: Primero Grove Network Equipment Upgrade
Start of Window : 09/08/2011 08:00
End of Window : 09/08/2011 12:00
(all times are in 24 hour format)
Purpose:
NOC personnel replaced the main Primero router and the switches in all the Primero Grove buildings. This activity spans 3 days.
Impact:
Brief loss of connectivity as client ports were moved from the old switches to the new switches.
Affected Services:
BUILDINGS:
PG COMMUNITY
PG MAGNOLIA
PG MANZANITA
PG SPRUCE
- Notification modified: 2011-09-08 11:45:23
PLANNED DATA NETWORK MAINTENANCE: Tercero Housing 09/07/2011 06:00 - 09/07/2011 10:00
Description: Tercero Housing
Start of Window : 09/07/2011 06:00
End of Window : 09/07/2011 10:00
(all times are in 24 hour format)
Purpose:
Fiber splicing for all of Tercero to Kearny BDF
Impact:
Multiple brief outages as fiber connections are spliced to new BDF.
Affected Services:
BUILDINGS:
TEC CAMPBELL
TEC COMMUNIT
TEC KEARNEY
TEC LABEN
TEC POTTER
TEC THILLE B
TEC THILLE C
TEC THILLE D
TEC THILLE E
TEC THILLE F
TEC WALL
VLANs:
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
HOUSING-1-FW
HOUSING-2-FW
HOUSING-3-FW
HOUSING-4-NR
HVAC-2-FW
HVAC-3
MOOBILENET(X)
O&M:UTILITIES-1
TEC-COMM-1
TERCERO-B-1
TERCERO-C-1
TERCERO-CAMPBELL-1
TERCERO-D-1
TERCERO-E-1
TERCERO-F-1
TERCERO-INFILLA-1
TERCERO-INFILLB-1
TERCERO-POTTER-1
TERCERO-WALL-1
WLS-UNMANAGED-1
- Notification modified: 2011-09-07 14:42:38
PLANNED DATA NETWORK MAINTENANCE: Primero Grove Network 09/07/2011 12:00 - 09/07/2011 16:00
Description: Primero Grove Network
Start of Window : 09/07/2011 12:00
End of Window : 09/07/2011 16:00
(all times are in 24 hour format)
Purpose:
NOC personnel replaced the main Primero router and the switches in all the Primero Grove buildings. This activity spans 3 days.
Impact:
Brief loss of connectivity as client ports were moved from the old switches to the new switches.
Affected Services:
BUILDINGS:
PG COMMUNITY
PG MAGNOLIA
PG MANZANITA
PG SPRUCE
- Notification modified: 2011-09-08 07:01:31
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless 09/07/2011 08:00 - 09/07/2011 09:00
Description: Campus Wireless
Start of Window : 09/07/2011 08:00
End of Window : 09/07/2011 09:00
(all times are in 24 hour format)
Purpose:
Updated Certificate for moobilnetx and resnetx. Increased security settings for moobilenetx
Impact:
All users needed to acknowledge and accept the new certificate for area0-wls.ucdavis.edu. Depending upon
device and Operating System, users may have needed to update configuration of their wireless profile for moobilenetx.
Affected Services:
All moobilnetx and resnetx wireless networks
- Notification modified: 2011-09-07 12:28:32
RESOLVED DATA NETWORK OUTAGE: Network Outage: T-1 Outage - Multiple Locations : 09/06/2011 1 09/06/2011 10:05 - 12/31/1969 16:00
Description: Network Outage: T-1 Outage - Multiple Locations : 09/06/2011 1
Start of Window : 09/06/2011 10:05
End of Window : 12/31/1969 16:00
(all times are in 24 hour format)
Symptoms:
The T-1 equipment providing service to multiple locations was
not responding to remote attempts to reset the card and
restore service.
Affected Services:
Locations Affected:
The following locations may not have network connectivity:
328 D St, Davis
105 E St, Davis
Tulare, CA
1130 K St, Sacramento
633 Pena Drive, Davis
Actions:
Network Operations Programmers in coordination with the
service provider were able to isolate the issue to a bad
card. The card has been replaced and service should be restored.
- Notification modified: 2011-09-06 14:48:07
PLANNED MAINTENANCE: uConnect OCS Migration 09/02/2011 22:00 - 09/02/2011 22:30
Description: uConnect OCS Migration
Start of Window : 09/02/2011 22:00
End of Window : 09/02/2011 22:30
Purpose:
The central uConnect system administrators moved all existing uConnect OCS user accounts to the uConnect Enterprise Lync backend (server) pool.
Impact:
uConnect OCS users will need to sign into OCS/Lync using their full campus email address.
Affected Services:
uConnect OCS
- Notification modified: 2011-09-02 23:34:24
RESOLVED OUTAGE: Xbase IT Express Knowledge Base 09/02/2011 14:10 - 09/02/2011 14:20
Description: Xbase IT Express Knowledge Base
Start of Window : 09/02/2011 14:10
End of Window : 09/02/2011 14:20
(all times are in 24 hour format)
Symptoms:
Xbase, the IT Express knowledge base, was briefly unavailable. System administrators have resolved the issue.
Affected Services:
http://xbase.ucdavis.edu
http://kb.ucdavis.edu
http://password.ucdavis.edu
- Notification modified: 2011-09-02 14:25:23
RESOLVED OUTAGE: Campus DNS Services 08/31/2011 12:50 - 08/31/2011 13:00
Description: Campus DNS Services
Start of Window : 08/31/2011 12:50
End of Window : 08/31/2011 13:00
Symptoms:
System administrators have corrected an error in a configuration file that prevented users on campus from accessing external websites for approximately 10 minutes yesterday.
Affected Services:
Campus DNS services
- Notification modified: 2011-09-01 19:48:13
RESOLVED DEGRADATION: SmartSite Mailtool 08/30/2011 9:00 - 08/30/2011 11:10
Description: SmartSite Mailtool
Start of Window : 08/30/2011 9:00
End of Window : 08/30/2011 11:10
Symptoms:
Some email messages sent by SmartSite users to the Email Archive were delayed due to an issue with the rSmart mail servers. UC Davis and rSmart programming staff have resolved the issue; all delayed messages were queued for later delivery.
Affected Services:
SmartSite Mailtool
- Notification modified: 2011-09-01 18:17:05
PLANNED MAINTENANCE: SmartSite 08/30/2011 04:00 - 08/30/2011 08:00
Description: SmartSite
Start of Window : 08/30/2011 04:00
End of Window : 08/30/2011 08:00
Purpose:
To upgrade the Gradebook2 tool to version 1.6.1.
Impact:
SmartSite was unavailable during the upgrade, which completed at 05:01.
Affected Services:
SmartSite
- Notification modified: 2011-08-30 06:01:53
PLANNED MAINTENANCE: Final Grade Submissions and MyUCDavis Course Management 08/26/2011 23:30 - 08/27/2011 23:30
Description: Final Grade Submissions and MyUCDavis Course Management
Start of Window : 08/26/2011 23:30
End of Window : 08/27/2011 23:30
(all times are in 24 hour format)
Purpose:
The Banner Student Information System will be upgraded and unavailable for 24 hours starting at 11:30pm on Friday, August 26th, 2011.
Impact:
Final Grade Submissions and MyUCDavis Course Management are dependent on Banner and both services will be unavailable during the upgrade.
Affected Services:
Final Grade Submissions via the Final Grades Web Page
Final Grade Submissions via SmartSite
MyUCDavis Course Management
- Notification modified: 2011-08-29 15:33:25
PLANNED MAINTENANCE: SmartSite Maintenance 08/19/2011 22:00 - 08/20/2011 08:00
Description: SmartSite Maintenance
Start of Window : 08/19/2011 22:00
End of Window : 08/20/2011 08:00
Purpose:
SmartSite underwent routine system maintenance.
Impact:
SmartSite was unavailable during the maintenance duration, which was complete by 1:50 AM.
Affected Services:
SmartSite
- Notification modified: 2011-08-20 03:29:43
PLANNED MAINTENANCE: Kerberos software upgrade 08/19/2011 22:00 - 08/20/2011 01:00
Description: Kerberos software upgrade
Start of Window : 08/19/2011 22:00
End of Window : 08/20/2011 01:00
Purpose:
The campus Kerberos software was upgraded from version 1.6.3 to version 1.9 at 10 p.m. Friday, August 19 - during the standard monthly maintenance window.
Impact:
The upgrade enhanced internal management features, but did not include any visible changes for end users. There was no downtime, and completed at midnight.
- Notification modified: 2011-08-20 00:18:02
RESOLVED DEGRADATION: Central Campus Email Server ms12 08/19/2011 18:20 - 08/19/2011 18:50
Description: Central Campus Email Server ms12
Start of Window : 08/19/2011 18:20
End of Window : 08/19/2011 18:50
(all times are in 24 hour format)
Symptoms:
Users on one of the three central campus Cyrus-based email servers were unable to log in to access mail.
Affected Services:
Mail server ms12.ucdavis.edu
Actions:
System administrators have restored service
- Notification modified: 2011-08-19 18:52:33
DATA NETWORK MAINTENANCE: Data Center services 08/17/2011 00:00 - 08/17/2011 01:00
Description: Data Center services
Start of Window : 08/17/2011 00:00
End of Window : 08/17/2011 01:00
Purpose:
Install vendor recommended software on the Campus Core CDF and Area ADF routers.
Impact:
All Data Center services may see several brief outages lasting a few seconds while traffic fails over to alternate routers.
Affected Services:
Data Center services
- Notification modified: 2011-08-17 01:14:48
RESOLVED DEGRADATION: Central Campus Email Server 08/16/2011 14:40 - 08/16/2011 15:00
Description: Central Campus Email Server
Start of Window : 08/16/2011 14:40
End of Window : 08/16/2011 15:00
(all times are in 24 hour format)
Symptoms:
Users on one of the three central campus Cyrus-based email servers were unable to access their emails. Email messages to those accounts were queued for later delivery during the outage.
Affected Services:
Mail server ms12.ucdavis.edu
Actions:
Data Center administrators have restored service.
- Notification modified: 2011-08-16 15:06:05
PLANNED MAINTENANCE: SmartSite 08/12/2011 22:00 - 08/13/2011 08:00
Description: SmartSite
Start of Window : 08/12/2011 22:00
End of Window : 08/13/2011 08:00
Purpose:
To upgrade the Gradebook2 tool to version 1.6. This fixes some issues and adds new capabilities requested by faculty. Read more at smartsite.ucdavis.edu.
Impact:
SmartSite was unavailable before the maintenance completion at 3:20am.
Affected Services:
SmartSite
- Notification modified: 2011-08-13 03:45:58
RESOLVED OUTAGE: Computing Accounts 08/08/2011 21:35 - 08/08/2011 22:00
Description: Computing Accounts
Start of Window : 08/08/2011 21:35
End of Window : 08/08/2011 22:00
(all times are in 24 hour format)
Symptoms:
Users were experiencing an error when attempting to change their passphrase or register their MAC address at computingaccounts.ucdavis.edu
Affected Services:
ComputingAccounts
Actions:
System administrators have resolved the issue.
- Notification modified: 2011-08-08 22:09:08
RESOLVED OUTAGE: Geckomail and Computing Account web pages 08/08/2011 15:35 - 08/08/2011 16:14
Description: Geckomail and Computing Account web pages
Start of Window : 08/08/2011 15:35
End of Window : 08/08/2011 16:14
(all times are in 24 hour format)
Symptoms:
Users were unable to access Geckomail or the UC Davis Computing Accounts web pages.
Affected Services:
geckomail.ucdavis.edu
computingaccounts.ucdavis.edu
Actions:
System Administrators isolated the issue and restored services. The root cause is still be determined
- Notification modified: 2011-08-08 22:06:41
RESOLVED OUTAGE: Sympa Mailing List 08/05/2011 03:04 - 08/05/2011 04:55
Description: Sympa Mailing List
Start of Window : 08/05/2011 03:04
End of Window : 08/05/2011 04:55
Symptoms:
Users were unable to send mail to mail lists.
Affected Services:
The Sympa mailing list.
Actions:
The System Administrators configured the server and restarted the application.
- Notification modified: 2011-08-05 05:26:10
VOICE NETWORK MAINTENANCE: UPDATE VOICE NETWORK DEGRADATION: Multiple Buildings 07/13/2011 10:22 - 08/05/2011 00:00
Description: UPDATE VOICE NETWORK DEGRADATION: Multiple Buildings
Start of Window : 07/13/2011 10:22
End of Window : 08/05/2011 00:00
Impact:
Maintenance on the voice network cable that services multiple buildings west of Highway 113 may cause degradation of voice network services.
Affected Services:
The following buildings may be affected:
ARM HR Payroll
Agron FLD Lab
Bath House
Bee Biology
Bowley PLT SCI
CNPRC CEF
Primate Center
Sewer Lift Station
TB 160
Veg Fld HQ C
Veg Stor
Well E4A TB 12
West Village
Western Center
WS&E FLB
Actions:
Maintenance work is expected to recommence on Wednesday,
08/03 and continue through Thursday 08/04.
- Notification modified: 2011-08-05 04:42:23
PLANNED MAINTENANCE: Shibboleth Upgrade 08/09/2011 12:00 - 08/09/2011 13:30
Description: Shibboleth Upgrade
Start of Window : 08/09/2011 12:00
End of Window : 08/09/2011 13:30
(all times are in 24 hour format)
Purpose:
The Shibboleth IDP service will be upgraded to version 2.3.3. This change will be applied to each server in the cluster.
Impact:
No downtime for the Shibboleth service or impact for any system is expected.
Affected Services:
None.
- Notification modified: 2011-08-09 16:08:40
PLANNED MAINTENANCE: ITPS and Client Services Firewall Upgrade 08/03/2011 06:30 - 08/03/2011 07:00
Description: ITPS and Client Services Firewall Upgrade
Start of Window : 08/03/2011 06:30
End of Window : 08/03/2011 07:00
(all times are in 24 hour format)
Purpose:
The firewall for the ITPS and Client Services VLAN was upgraded.
Impact:
All sites and services connected to the VLAN were inaccessible during the upgrade.
Affected Services:
Sites include:
clientservices.ucdavis.edu
itps.ucdavis.edu
itexpress.ucdavis.edu
xbase.ucdavis.edu
- Notification modified: 2011-08-03 12:28:27
RESOLVED OUTAGE: Kuali Rice Unavailable 08/01/2011 10:16 - 08/01/2011 10:25
Description: Kuali Rice Unavailable
Start of Window : 08/01/2011 10:16
End of Window : 08/01/2011 10:25
(all times are in 24 hour format)
Symptoms:
The Kuali Rice service was unavailable this morning.
Affected Services:
Kuali Rice (rice1.ucdavis.edu)
Actions:
System administrators have identified the issue and restored availability of this service.
- Notification modified: 2011-08-05 14:38:40
RESOLVED DEGRADATION: NAS fileserver panic 07/28/2011 17:00 - 07/28/2011 17:05
Description: NAS fileserver panic
Start of Window : 07/28/2011 17:00
End of Window : 07/28/2011 17:05
Symptoms:
Shortly after 5pm, the primary datamover on the DCFS fileserver panicked and the shares failed over to the secondary datamover.
Affected Services:
DCFS fileserver.
Actions:
The technician who analyzed the dump header file for the panic determined the cause of the panic to be attempts to access a share by the new release MAC OS client, MAC OS 10.7.
A patch was available for this issue and each datamover were patched and rebooted, one at a time, which might have caused a brief timeout.
- Notification modified: 2011-07-28 23:43:05
RESOLVED DATA NETWORK OUTAGE: ResNetX Outage 07/27/2011 16:16 - 07/27/2011 16:52
Description: ResNetX Outage
Start of Window : 07/27/2011 16:16
End of Window : 07/27/2011 16:52
(all times are in 24 hour format)
Symptoms:
Users on ResNetX were not receiving DHCP addresses. It appears as if their DHCP requests were being blocked.
Affected Services:
Wireless networking for ResNetX.
Actions:
NOC Programmers have successfully implemented a workaround. Users are now receiving new DHCP leases on ResNetX. A cause for the issue has still not been determined. NOC Programmers will continue to work on a full resolution. In the mean time, any outages should be reported to IT Express.
- Notification modified: 2011-07-27 16:56:44
PLANNED MAINTENANCE: XBase Knowledge Base 07/27/2011 01:00 - 07/27/2011 04:00
Description: XBase Knowledge Base
Start of Window : 07/27/2011 01:00
End of Window : 07/27/2011 04:00
Purpose:
The VLAN that hosts xbase.ucdavis.edu and other Client Services web pages underwent testing.
Impact:
XBase and other Client Services web sites were unavailable during the maintenance window.
Affected Services:
xbase.ucdavis.edu
clientservices.ucdavis.edu
tsp.ucdavis.edu
- Notification modified: 2011-07-27 03:48:40
UPDATE DATA NETWORK DEGRADATION: Off-Campus Slowness 07/20/2011 09:43
Description: Off-Campus Slowness
Start of Window : 07/20/2011 09:43
(all times are in 24 hour format)
Symptoms:
The NOC has received reports of slowness to off-campus resources
Affected Services:
Off-campus internet resources may be slow or inaccessible, this will include smartsite.ucdavis.edu.
Actions:
Normal connectivity appears to have been restored. The
slowness has disappeared. NOC Programmers are still
working with the campus ISP to determine the cause of the
slowness. If you are still experiencing trouble, please
report all issues to IT Express.
- Notification modified: 2011-07-20 20:14:59
RESOLVED OUTAGE: CORRECTION: Data Center Hosted Services 07/19/2011 10:25 - 07/19/2011 10:57
Description: CORRECTION: Data Center Hosted Services
Start of Window : 07/19/2011 10:25
End of Window : 07/19/2011 10:57
(all times are in 24 hour format)
Symptoms:
Users were unable to access web pages and other internet based services due to a DNS issue.
Affected Services:
DNS
Which caused dependent services to fail, including but not limited to:
MyUCDavis
EMail
Off campus web pages
Actions:
DNS service has been restored and dependent services should be functioning normally.
- Notification modified: 2011-07-19 13:07:35
PLANNED MAINTENANCE: XBase Knowledge Base 07/19/2011 01:00 - 07/19/2011 04:00
Description: XBase Knowledge Base
Start of Window : 07/19/2011 01:00
End of Window : 07/19/2011 04:00
Purpose:
The VLAN that hosts xbase.ucdavis.edu underwent testing.
Impact:
XBase and other Client Services web sites were unavailable during the maintenance window.
Affected Services:
xbase.ucdavis.edu
clientservices.ucdavis.edu
tsp.ucdavis.edu
- Notification modified: 2011-07-19 04:30:47
RESOLVED OUTAGE: Kauli Rice 07/14/2011 17:15 - 07/14/2011 17:45
Description: Kauli Rice
Start of Window : 07/14/2011 17:15
End of Window : 07/14/2011 17:45
(all times are in 24 hour format)
Symptoms:
Kauli Rice was unavailable.
Affected Services:
Kauli Rice
Kuali Financial Services
MyInfoVault
Actions:
System Administrators have restored service.
- Notification modified: 2011-07-14 18:16:08
RESOLVED DATA NETWORK OUTAGE: Solano Park Network Outage 07/14/2011 14:15 - 07/14/2011 14:53
Description: Solano Park Network Outage
Start of Window : 07/14/2011 14:15
End of Window : 07/14/2011 14:53
(all times are in 24 hour format)
Symptoms:
Some users on the SOLANO-2 VLAN were unable to renew their DHCP leases. Without a valid IP address, the users were not able to access the network.
Affected Services:
The following buildings were affected:
SOLANO 1700
SOLANO 1800
SOLANO 2000
SOLANO 2200
SOLANO 2400
SOLANO 2700
SOLANO 2800
SOLANO 3000
SOLANO 3200
SOLANO 3400
SOLANO 3500
SOLANO 3700
SOLANO 3900
The following VLANs were affected:
SOLANO-2
Actions:
Network Operations Center Programmers resolved the issue.
- Notification modified: 2011-07-14 14:55:13
PLANNED DATA NETWORK MAINTENANCE: Resnet Router Replacement 07/13/2011 14:00 - 07/13/2011 20:00
Description: Resnet Router Replacement
Start of Window : 07/13/2011 14:00
End of Window : 07/13/2011 20:00
(all times are in 24 hour format)
Purpose:
Network Operations Center staff will be replacing the main router for all of Resnet.
Impact:
Multiple brief outages throughout the scheduled window affecting all of the buildings in Resnet.
Affected Services:
Network connections in all dorms and apartments.
- Notification modified: 2011-07-13 21:08:40
PLANNED MAINTENANCE: Switch maintenance to affect some sites 07/09/2011 15:00 - 07/09/2011 16:00
Description: Switch maintenance to affect some sites
Start of Window : 07/09/2011 15:00
End of Window : 07/09/2011 16:00
(all times are in 24 hour format)
Purpose:
Data Center personnel replaced a switch affecting some Client Services web pages.
Impact:
Affected web pages were unreachable for a short period of time as the switch replacement took place.
Affected Services:
xbase.ucdavis.edu
tsp.ucdavis.edu
uccsc.ucdavis.edu
remedy.ucdavis.edu
cleintservices.ucdavis.edu
- Notification modified: 2011-07-09 15:52:08
RESOLVED DATA NETWORK OUTAGE: Unmanaged Wireless Outage 07/06/2011 11:34 - 07/06/2011 13:51
Description: Unmanaged Wireless Outage
Start of Window : 07/06/2011 11:34
End of Window : 07/06/2011 13:51
(all times are in 24 hour format)
Symptoms:
Unmanaged wireless network users were not being redirected
to the captive portal login screen.
Affected Services:
Unmanaged wireless networking were not working.
Actions:
Network Operations Center programmers located the
equipment that caused the loop and have disabled it's
access to the network. The offending department has been
notified. Normal connectivity to the unmanaged wireless
network should be restored.
- Notification modified: 2011-07-06 13:56:29
RESOLVED DATA NETWORK OUTAGE: Network Outage: Area 2 Wireless : 06/28/2011 10:02 06/28/2011 10:02 - 06/28/2011 16:00
Description: Network Outage: Area 2 Wireless : 06/28/2011 10:02
Start of Window : 06/28/2011 10:02
End of Window : 06/28/2011 16:00
(all times are in 24 hour format)
Symptoms:
Wireless Access Points for Moobilenet, MoobilenetX and Eduroam were not available in the Area 2 section of campus
Affected Services:
Moobilenet, MoobilenetX and Eduroam connections in the buildings and areas around the Physical Sciences Mall, Engineering complex, Academic Surge, Meyer Hall, Fleet Services, Cole Facility and Arboretum Offices.
Actions:
NOC programmers have brought the Access Points back online, normal wireless connectivity should be restored.
- Notification modified: 2011-06-28 15:38:22
RESOLVED OUTAGE: XBase Knowledge Base 06/24/2011 02:30 - 06/24/2011 08:00
Description: XBase Knowledge Base
Start of Window : 06/24/2011 02:30
End of Window : 06/24/2011 08:00
(all times are in 24 hour format)
Symptoms:
Users were unable to access the IT Express knowledge base at xbase.ucdavis.edu.
Affected Services:
xbase.ucdavis.edu
Actions:
System administrators have resolved the issue.
- Notification modified: 2011-06-24 11:43:45
RESOLVED OUTAGE: 06/23/2011 17:50 - 06/23/2011 18:25
Start of Window : 06/23/2011 17:50
End of Window : 06/23/2011 18:25
Symptoms:
Some users may have experienced issues connecting to the central campus Cyrus email service.
Affected Services:
The ms12 central campus Cyrus email server.
Actions:
System Administrators have resolved the issue affecting connectivity to the Cyrus email service.
- Notification modified: 2011-06-23 18:54:20
RESOLVED OUTAGE: Cyrus Email Service 06/23/2011 18:00 - 06/23/2011 18:31
Description: Cyrus Email Service
Start of Window : 06/23/2011 18:00
End of Window : 06/23/2011 18:31
(all times are in 24 hour format)
Symptoms:
Some users may have experienced issues connecting to the central campus Cyrus email service.
Affected Services:
Users hosted on central campus Cyrus email server, ms12.
Actions:
System Administrators have resolved the issue affecting connectivity to the Cyrus email service.
- Notification modified: 2011-06-23 18:37:36
RESOLVED DEGRADATION: Cyrus Email Service 06/23/2011 16:15 - 06/23/2011 16:35
Description: Cyrus Email Service
Start of Window : 06/23/2011 16:15
End of Window : 06/23/2011 16:35
(all times are in 24 hour format)
Symptoms:
Some users may have experienced issues connecting to the central campus Cyrus email service.
Affected Services:
Users hosted on central campus ms11 Cyrus email server.
Actions:
System Administrators have resolved the issue affecting connectivity to the Cyrus email service.
- Notification modified: 2011-06-23 17:39:07
RESOLVED OUTAGE: Pinnacle 06/20/2011 08:00 - 06/20/2011 10:00
Description: Pinnacle
Start of Window : 06/20/2011 08:00
End of Window : 06/20/2011 10:00
(all times are in 24 hour format)
Symptoms:
Users were unable to access services dependent on Pinnacle.
Affected Services:
Various elements of the Communication Resources web pages including ATR functions and MyNetwork lookups.
Actions:
Database and System Administrators have resolved the issue.
- Notification modified: 2011-06-20 21:54:50
PLANNED MAINTENANCE: SmartSite 06/17/2011 22:00 - 06/18/2011 08:00
Description: SmartSite
Start of Window : 06/17/2011 22:00
End of Window : 06/18/2011 08:00
Purpose:
To install an upgrade to v2.7.2 of Sakai, the software that powers SmartSite, plus an upgrade to v1.5 of the Gradebook2 grading tool.
The Sakai upgrade is a standard change initiated by rSmart, the vendor that hosts SmartSite for UC Davis. The improvements to Gradebook2 will fix problems and add capabilities requested by faculty. Read more at smartsite.ucdavis.edu.
Impact:
SmartSite was unavailable and was complete by 4:20 am. While we have taken every precaution to ensure an error free release, please let us know if you have concerns about how SmartSite is functioning for you. You can reach us at smartsite-help@ucdavis.edu.
Affected Services:
SmartSite
- Notification modified: 2011-06-18 05:46:48
PLANNED MAINTENANCE: LDAP Maintenance 06/17/2011 09:00 - 06/17/2011 17:00
Description: LDAP Maintenance
Start of Window : 06/17/2011 09:00
End of Window : 06/17/2011 17:00
(all times are in 24 hour format)
Purpose:
The LDAP system will undergo application maintenance to update ACI rules and remove unnecessary attributes from the whitepages schema.
Impact:
No downtime for the LDAP server or impact for any system is expected.
Affected Services:
None.
- Notification modified: 2011-06-17 18:03:54
RESOLVED OUTAGE: Banner 06/13/2011 15:40 - 06/13/2011 16:35
Description: Banner
Start of Window : 06/13/2011 15:40
End of Window : 06/13/2011 16:35
(all times are in 24 hour format)
Symptoms:
Course Management and other services were unresponsive due to a high load on the Banner Database.
Affected Services:
Sites hosted on classes.ucdavis.edu including course lookup and Final Grade submissions were experiencing delays and timeouts. Other affected services included SISWeb, MyBill, and MyAdmissions.
Actions:
System and database administrators have resolved the database load issue.
- Notification modified: 2011-06-13 17:06:02
EMERGENCY MAINTENANCE: Communications Resources Websites 06/08/2011 18:36 - 06/09/2011 00:00
Description: Communications Resources Websites
Start of Window : 06/08/2011 18:36
End of Window : 06/09/2011 00:00
Purpose:
Communications Resources performed maintenance on core systems.
Affected Services:
http://cr.ucdavis.edu
ATR Login
NAM Port Speed Check
http://myphone.ucdavis.edu
- Notification modified: 2011-06-09 00:36:19
RESOLVED OUTAGE: SAN Service 06/06/2011 20:20 - 06/06/2011 22:30
Description: SAN Service
Start of Window : 06/06/2011 20:20
End of Window : 06/06/2011 22:30
(all times are in 24 hour format)
Symptoms:
Some SAN services, including the Sympa mailing list server were unavailable.
Affected Services:
Data Center hosted SAN services, including but not limited to:
Sympa
EDRS
White Pages
MyUCDavis Course Management
Software
Actions:
At 20:20 on June 6, 2011 one of the two SAN processors restarted and some services that depend on the SAN did not properly failover. System administrators restarted affected services and are working with the vendor to determine the cause of the failure.
- Notification modified: 2011-06-07 15:45:12
MAINTENANCE: Communications Resources Websites 06/03/2011 18:30 - 06/03/2011 22:30
Description: Communications Resources Websites
Start of Window : 06/03/2011 18:30
End of Window : 06/03/2011 22:30
(all times are in 24 hour format)
Purpose:
Communications Resources will be executing maintenance on core systems today.
Affected Services:
http://cr.ucdavis.edu
ATR Login
NAM Port Speed Check
http://myphone.ucdavis.edu
- Notification modified: 2011-06-03 22:33:35
PLANNED DATA NETWORK MAINTENANCE: Campus Wirelesss 06/09/2011 07:00 - 06/09/2011 08:00
Description: Campus Wirelesss
Start of Window : 06/09/2011 07:00
End of Window : 06/09/2011 08:00
(all times are in 24 hour format)
Purpose:
Diagnostics results had resulted in a vendor recommendation to replace hardware that provides the backup links for campus wireless controllers.
Impact:
None Expected.
The hardware being replaced merely provides backup connectivity.
Affected Services:
moobilnet/moobilenetx/eduroam backup connectivity
- Notification modified: 2011-06-09 07:36:56
RESOLVED DEGRADATION: Network connections to SmartSite 06/02/2011 12:15 - 06/02/2011 13:00
Description: Network connections to SmartSite
Start of Window : 06/02/2011 12:15
End of Window : 06/02/2011 13:00
(all times are in 24 hour format)
Symptoms:
Campus users were reporting that they are unable to reach SmartSite due to timeouts.
Affected Services:
SmartSite
Actions:
Network connections between the campus's backbone (CENIC) and the SmartSite location (I/O Connect) have stabilized. IET staff will continue to monitor the situation.
- Notification modified: 2011-06-02 13:56:16
MAINTENANCE: Communications Resources Websites Emergency Maintenance 05/31/2011 17:00 - 05/31/2011 23:30
Description: Communications Resources Websites Emergency Maintenance
Start of Window : 05/31/2011 17:00
End of Window : 05/31/2011 23:30
(all times are in 24 hour format)
Purpose:
Communications Resources executed maintenance on core systems.
Impact:
Users were not able to access affected services.
Affected Services:
http://cr.ucdavis.edu
ATR Login
NAM Port Speed Check
http://myphone.ucdavis.edu
- Notification modified: 2011-06-01 01:51:24
MAINTENANCE: Communications Resources Websites Emergency Maintenance 05/28/2011 09:30 - 05/28/2011 15:00
Description: Communications Resources Websites Emergency Maintenance
Start of Window : 05/28/2011 09:30
End of Window : 05/28/2011 15:00
(all times are in 24 hour format)
Purpose:
Communications Resources executed maintenance on core systems today. Maintenance was successfully completed at 15:00.
Affected Services:
website: cr.ucdavis.edu
ATR Login,
NAM Port Speed Check,
and website: myphone.ucdavis.edu
- Notification modified: 2011-05-28 15:19:23
RESOLVED OUTAGE: uConnect Exchange 05/23/2011 15:45 - 05/23/2011 18:10
Description: uConnect Exchange
Start of Window : 05/23/2011 15:45
End of Window : 05/23/2011 18:10
(all times are in 24 hour format)
Symptoms:
Some users were unable to connect to the uConnect Exchange service.
Affected Services:
uConnect Exchange
Actions:
A database issue caused one of the Exchange services to fail. Services were restarted and the databases were brought back online.
- Notification modified: 2011-05-23 17:07:01
MAINTENANCE: Communications Resources online services 05/20/2011 17:00 - 05/20/2011 20:36
Description: Communications Resources online services
Start of Window : 05/20/2011 17:00
End of Window : 05/20/2011 20:36
(all times are in 24 hour format)
Purpose:
Some online Communications Resources services were unavailable due to emergency maintenance.
Impact:
Users were not able to access affected services. Changes were made to the existing databases and several CR services updated to the newer versions.
Affected Services:
Including but not limited to-
CR Web Portal
MyPhone
NAM Lookup
- Notification modified: 2011-05-20 21:39:14
MAINTENANCE: Communications Resources Website 05/19/2011 18:20 - 05/19/2011 20:37
Description: Communications Resources Website
Start of Window : 05/19/2011 18:20
End of Window : 05/19/2011 20:37
(all times are in 24 hour format)
Purpose:
The Communications Resources website at http://cr.ucdavis.edu/ was unavailable due to emergency maintenance. Access to this website has been restored.
Affected Services:
Including but not limited to:
NAM lookup tool
- Notification modified: 2011-05-20 07:07:39
PLANNED MAINTENANCE: Equipment Maintenance - Wickson Hall 05/23/2011 17:00 - 05/23/2011 18:00
Description: Equipment Maintenance - Wickson Hall
Start of Window : 05/23/2011 17:00
End of Window : 05/23/2011 18:00
(all times are in 24 hour format)
Purpose:
A fan had failed on a switch in the 2.1 closet of Wickson Hall causing it to overheat. A technician has replaced the faulty fan to remedy the trouble.
Impact:
The switch was offline while the work was being performed.
Users and services associated with this switch did not have connectivity.
Affected Services:
The following building is affected:
WICKSON HALL 2nd Floor
The following VLANs were affected:
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-FW
WIRELESS
- Notification modified: 2011-05-23 17:44:22
MAINTENANCE: Mothra 05/15/2011 00:00 - 05/23/2011 00:00
Description: Mothra
Start of Window : 05/15/2011 00:00
End of Window : 05/23/2011 00:00
(all times are in 24 hour format)
Purpose:
Shell access to the Mothra service via mothra.ucdavis.edu was moved to the Bastion Host Security Service to increase the services security.
Impact:
Direct connections to mothra.ucdavis.edu must be established through the Bastion Host Security Service. For assistance with the Bastion Host Security Service contact ithelp@ucdavis.edu.
Affected Services:
Mothra
- Notification modified: 2011-05-23 13:05:14
EMERGENCY MAINTENANCE: WarnMe Notification System 05/15/2011 03:30 - 05/15/2011 18:00
Description: WarnMe Notification System
Start of Window : 05/15/2011 03:30
End of Window : 05/15/2011 18:00
Purpose:
System administrators performed emergency maintenance for selected services. This included the WarnMe system. Users should now be able to change their notification preferences.
Impact:
The following service was unavailable.
Affected Services:
WarnMe notification preferences.
- Notification modified: 2011-05-15 20:33:33
MAINTENANCE: Web Application Maintenance 05/15/2011 03:30 - 05/17/2011 14:00
Description: Web Application Maintenance
Start of Window : 05/15/2011 03:30
End of Window : 05/17/2011 14:00
(all times are in 24 hour format)
Purpose:
Maintenance on Departmental Listings is complete; maintenance on Account Tools was still continuing.
Impact:
The Account Tools service was unavailable during this time.
Affected Services:
Account Tools
- Notification modified: 2011-05-17 21:39:56
MAINTENANCE: Central Campus Computing Accounts 05/14/2011 21:27 - 05/15/2011 03:30
Description: Central Campus Computing Accounts
Start of Window : 05/14/2011 21:27
End of Window : 05/15/2011 03:30
(all times are in 24 hour format)
Purpose:
System administrators completed emergency maintenance for the central Campus Computing Accounts database.
Impact:
Services that rely on the Computing Accounts data were unavailable during this time.
Affected Services:
Kuali Rice
Listings
Computing Accounts
Terminal-based Mothra Self-Service
WarnMe (notification preference updates will be unavailable)
MyInfoVault
- Notification modified: 2011-05-15 09:26:13
PLANNED MAINTENANCE: SmartSite Maintenance 05/13/2011 22:00 - 05/14/2011 04:00
Description: SmartSite Maintenance
Start of Window : 05/13/2011 22:00
End of Window : 05/14/2011 04:00
Purpose:
The downtime for SmartSite system maintenance, usually scheduled for the third Friday of the month (May 20, 2011), was rescheduled to May 13th.
Impact:
SmartSite was to be unavailable during the maintenance window, but the maintenance was actually completed and SmartSite was again available May 14 at 00:05.
Affected Services:
SmartSite
- Notification modified: 2011-05-14 01:20:02
RESOLVED OUTAGE: CAS 05/11/2011 19:53 - 05/11/2011 20:08
Description: CAS
Start of Window : 05/11/2011 19:53
End of Window : 05/11/2011 20:08
Symptoms:
Users were briefly unable to access CAS-protected services, including but not limited to MyUCDavis, SmartSite, and SISWeb.
Affected Services:
All CAS-protected services.
Actions:
Service has been restored. System administrators are researching the root cause of the issue.
- Notification modified: 2011-05-11 21:09:08
PLANNED MAINTENANCE: EXTENDED - MyUCDavis and Course Management system upgrades 05/13/2011 23:00 - 05/20/2011 23:00
Description: EXTENDED - MyUCDavis and Course Management system upgrades
Start of Window : 05/13/2011 23:00
End of Window : 05/20/2011 23:00
(all times are in 24 hour format)
Purpose:
This is an extension of a previously posted upgrade from 4/29/2011 - 5/13/2011. An extra week was necessary due to unrelated problems that affected the upgrade schedule.
Impact:
MyUCDavis and Course Management updates would not cause any downtime for the services as the upgrades were deployed to redundant nodes in the server pool. No interruption of service was expected.
Affected Services:
The only modifications were to the MyUCDavis and Course Management services, no other services were affected.
- Notification modified: 2011-05-21 05:29:39
RESOLVED DEGRADATION: uConnect 05/10/2011 08:15 - 05/10/2011 08:52
Description: uConnect
Start of Window : 05/10/2011 08:15
End of Window : 05/10/2011 08:52
(all times are in 24 hour format)
Symptoms:
Users were reporting time outs and dropped sessions to uConnect
Affected Services:
uConnect
Actions:
System Administrators rebooted a system and the service returned is functioning normally again.
- Notification modified: 2011-05-10 11:13:14
RESOLVED DEGRADATION: Sympa Mailing Lists 05/08/2011 00:01 - 05/09/2011 08:05
Description: Sympa Mailing Lists
Start of Window : 05/08/2011 00:01
End of Window : 05/09/2011 08:05
(all times are in 24 hour format)
Symptoms:
Emails sent to mailing lists were not getting delivered
Affected Services:
Sympa based mailing lists
Actions:
Sympa stopped processing messages for distribution on May 8th due to a hung process when processing list digest messages. System administrators were able to restore service and mailing list traffic is processing and delivering queued messages at this time.
- Notification modified: 2011-05-09 12:51:04
PLANNED MAINTENANCE: SmartSite System Maintenance Schedule for May 2011 05/06/2011 22:00 - 05/07/2011 09:00
Description: SmartSite System Maintenance Schedule for May 2011
Start of Window : 05/06/2011 22:00
End of Window : 05/07/2011 09:00
Purpose:
The downtime for SmartSite system maintenance, usually scheduled for the third Friday of the month (May 20, 2011), has been rescheduled for May. SmartSite will be unavailable:
- 05/06/2011 22:00 until 05/07/2011 09:00 – The end time has been revised to allow additional time in the event issues are encountered during the upgrade. The upgrade is not expected to require the entire maintenance window.
Impact:
SmartSite was to be unavailable during the maintenance window, but was completed at 23:58 Friday 05/06/2011.
Affected Services:
SmartSite
- Notification modified: 2011-05-07 01:08:39
RESOLVED DEGRADATION: Sympa Mailing Lists 05/04/2011 12:49 - 05/04/2011 17:13
Description: Sympa Mailing Lists
Start of Window : 05/04/2011 12:49
End of Window : 05/04/2011 17:13
(all times are in 24 hour format)
Symptoms:
Some messages sent to Sympa mailing lists were being queued faster than they could be sent, creating a backlog.
Affected Services:
Sympa mailing lists
Actions:
System administrators have resolved the issue that was causing the backlog. No messages were lost.
- Notification modified: 2011-05-04 18:16:46
RESOLVED MAINTENANCE: CANCELLED Firewall 05/04/2011 17:00 - 05/04/2011 18:00
Description: CANCELLED Firewall
Start of Window : 05/04/2011 17:00
End of Window : 05/04/2011 18:00
(all times are in 24 hour format)
Purpose:
The configuration changes made to the Data Center firewall appear to have addressed the periodic slowdowns of the services listed below. Network and systems administrators will not implement additional modifications this evening, but will continue to closely monitor the situation.
Affected Services:
Including but not limited to:
SISWeb
Banner
DaFIS
MyUCDavis
CAS
DistAuth
Sympa
- Notification modified: 2011-05-04 17:52:53
RESOLVED DEGRADATION: Web services including MyUCDavis and other services 05/03/2011 08:30 - 05/04/2011 17:35
Description: Web services including MyUCDavis and other services
Start of Window : 05/03/2011 08:30
End of Window : 05/04/2011 17:35
(all times are in 24 hour format)
Symptoms:
Servers supporting Central Authentication Services, My InfoVault, MyUCDavis, Course Management, and Final Grade Submission experienced issues related to the firewall upgrade and some users experienced slow load times or failure to access requested web pages.
Affected Services:
Including but not limited to:
Central Authentication Services
MyInfoVault
MyUCDavis
Course Management
Final Grade Submission
Actions:
The configuration changes made to the Data Center firewall appear to have addressed the periodic slowdowns of the listed services. Network and systems administrators will continue to closely monitor the situation.
- Notification modified: 2011-05-04 17:56:54
RESOLVED OUTAGE: Firewall Upgrade 05/03/2011 06:39 - 05/03/2011 08:04
Description: Firewall Upgrade
Start of Window : 05/03/2011 06:39
End of Window : 05/03/2011 08:04
(all times are in 24 hour format)
Symptoms:
The firewall upgrade was successfully completed 5/3/11 by 0600 hrs. Some applications needed a restart following the upgrade.
Affected Services:
KFS
SISWeb
MyInfoVault
Remedy
Computing accounts
Actions:
System and Database Administrators have restarted affected services and all are functioning normally.
- Notification modified: 2011-05-03 09:07:06
PLANNED MAINTENANCE: Data Center services unavailable during firewall upgrade 05/03/2011 05:00 - 05/03/2011 06:00
Description: Data Center services unavailable during firewall upgrade
Start of Window : 05/03/2011 05:00
End of Window : 05/03/2011 06:00
(all times are in 24 hour format)
Purpose:
The Data Center will upgrade its firewall.
Impact:
The real impact should be limited to approximately the first 15 minutes of downtime, to allow routes to converge on the new box. The DC is setting aside an additional 30 minutes for troubleshooting, plus 15 minutes to back out any changes if necessary.
Affected Services:
All services that use the Campus Data Center will be unavailable. This includes, but is not limited to, Banner, CAS, DaFIS, email, MyInfoVault, and SmartSite.
- Notification modified: 2011-05-03 09:07:16
RESOLVED OUTAGE: uConnect Exchange Services 05/02/2011 14:32 - 05/02/2011 14:40
Description: uConnect Exchange Services
Start of Window : 05/02/2011 14:32
End of Window : 05/02/2011 14:40
Symptoms:
At approximately 2:32pm uConnect Exchange services became unavailable. Admins were able to correct the issue by 2:40pm.
Affected Services:
uConnect
- Notification modified: 2011-05-02 15:35:23
RESOLVED DEGRADATION: WarnMe 05/02/2011 13:00 - 05/02/2011 13:15
Description: WarnMe
Start of Window : 05/02/2011 13:00
End of Window : 05/02/2011 13:15
(all times are in 24 hour format)
Symptoms:
WarnMe messages meant for Calhoun Community College in Dacatur, Alabama were accidentally sent approximately 11,000 email addresses, 7700 text message addresses and 380 phone numbers.
Affected Services:
UC Davis WarnMe contact addresses
Actions:
Emergency & Business Continuity staff contacted WarnMe who stopped the processing of the messages. Though queued messages continued to be delivered.
- Notification modified: 2011-05-02 15:47:16
RESOLVED OUTAGE: SISWeb 05/02/2011 08:00 - 05/02/2011 11:33
Description: SISWeb
Start of Window : 05/02/2011 08:00
End of Window : 05/02/2011 11:33
(all times are in 24 hour format)
Symptoms:
SISWeb was unavailable due to heavy load.
Affected Services:
SISWeb
Course registration
Course Management in MyUCDavis (Classes I'm Taking and Courses I'm Teaching windows)
classes.ucdavis.edu
MyAdmissions
Actions:
Data Center and Student Affair administrators have resolved the load issue. DC and SA administrators will continue to monitor the system.
- Notification modified: 2011-05-02 14:31:29
RESOLVED OUTAGE: Sympa Mailing Lists 04/28/2011 10:49 - 04/28/2011 11:03
Description: Sympa Mailing Lists
Start of Window : 04/28/2011 10:49
End of Window : 04/28/2011 11:03
(all times are in 24 hour format)
Symptoms:
Messages sent to mailings lists were returned to senders as undeliverable.
Affected Services:
Sympa mailing lists
Actions:
System administrators corrected a configuration error and restored service.
- Notification modified: 2011-04-28 13:15:37
MAINTENANCE: Lookup tools on cr.ucdavis.edu 04/28/2011 16:15 - 04/28/2011 17:30
Description: Lookup tools on cr.ucdavis.edu
Start of Window : 04/28/2011 16:15
End of Window : 04/28/2011 17:30
(all times are in 24 hour format)
Purpose:
Earlier today lookup tools on the cr.ucdavis.edu site were responding slowly or timing out when queried. This emergency maintenance will resolve this issue going forward.
Affected Services:
Lookup tools found on the cr.ucdavis.edu site such as, but not limited to, NAM Lookup.
- Notification modified: 2011-04-28 18:10:52
PLANNED MAINTENANCE: MyUCDavis and Course Management system upgrades 04/29/2011 07:00 - 05/13/2011 23:00
Description: MyUCDavis and Course Management system upgrades
Start of Window : 04/29/2011 07:00
End of Window : 05/13/2011 23:00
(all times are in 24 hour format)
Purpose:
The MyUCDavis and Course Management systems will be upgraded to newer hardware and software starting this Friday April 29th and ending by Friday May 13th. During this extended maintenance window we will be gradually adding the newly configured systems to the existing server pools so we can more easily monitor and validate their performance.
Impact:
MyUCDavis and Course Management updates will not cause any downtime for the services as the upgrades are deployed to redundant nodes in the server pool. No interruption of service is expected.
Affected Services:
The MyUCDavis and Course Management services will be undergoing the change, no other services will be affected.
- Notification modified: 2011-05-13 22:13:13
MAINTENANCE: Data Center Celerra NAS firmware upgrade 04/27/2011 16:00 - 04/27/2011 18:30
Description: Data Center Celerra NAS firmware upgrade
Start of Window : 04/27/2011 16:00
End of Window : 04/27/2011 18:30
(all times are in 24 hour format)
Purpose:
Campus Data Center administrators and vendor staff will be upgrading the Data Center Celerra NAS (dcfs.ucdavis.edu) in order to address a known bug that causes occasional data mover reboots.
Impact:
No impact is expected, however there is a possibility that some systems actively using the shared file systems may experience connectivity issues during or immediately after this maintenance. iSCSI and fiber channel attached storage utilizing the DC storage area network will not be impacted.
Affected Services:
Clients that use CIFS or NFS shares on dcfs.ucdavis.edu
- Notification modified: 2011-04-27 18:31:10
RESOLVED OUTAGE: Sympa Mailing Lists 04/23/2011 00:00 - 04/23/2011 12:30
Description: Sympa Mailing Lists
Start of Window : 04/23/2011 00:00
End of Window : 04/23/2011 12:30
(all times are in 24 hour format)
Symptoms:
The Sympa mailing-list server malfunctioned at midnight. As a result, any Sympa-based messages were delayed in delivery until 12:30PM; no messages were lost.
Affected Services:
Sympa-based mailing lists
Actions:
System Administrators successfully diagnosed and resolved the issue, and Sympa resumed functioning normally; delayed messaged were delivered.
- Notification modified: 2011-04-23 13:30:21
RESOLVED OUTAGE: SmartSite 04/22/2011 00:28 - 04/22/2011 02:00
Description: SmartSite
Start of Window : 04/22/2011 00:28
End of Window : 04/22/2011 02:00
Symptoms:
Users were unable to access smartsite.ucdavis.edu or could not see their course tabs.
Affected Services:
SmartSite
Actions:
System Administrators have resolved the issue. SmartSite is now available and all course tabs have been restored.
- Notification modified: 2011-04-22 02:42:22
RESOLVED DEGRADATION: DNS 04/18/2011 12:10 - 04/18/2011 13:30
Description: DNS
Start of Window : 04/18/2011 12:10
End of Window : 04/18/2011 13:30
(all times are in 24 hour format)
Symptoms:
Users were unable to make connections to the campus wireless and VPN from 12:10 to 13:30 due to DNS degradation.
Affected Services:
MoobilenetX
ResnetX
VPN
Actions:
Campus administrator resolved the configuration error and DNS was returned to normal service.
- Notification modified: 2011-04-18 15:47:12
RESOLVED DEGRADATION: Sympa Mailing Lists 04/16/2011 00:00 - 04/19/2011 00:00
Description: Sympa Mailing Lists
Start of Window : 04/16/2011 00:00
End of Window : 04/19/2011 00:00
(all times are in 24 hour format)
Symptoms:
Some messages sent to some lists over the weekend of April 16 and 17 were delayed to due to large spam runs.
Affected Services:
Some sympa-based mailing lists
Actions:
System administrators removed the back log of queues and delayed messages were delivered throughout Monday, April 18.
- Notification modified: 2011-04-19 07:54:55
RESOLVED OUTAGE: Sieve scripts on central campus email servers 04/18/2011 10:00 - 04/18/2011 13:00
Description: Sieve scripts on central campus email servers
Start of Window : 04/18/2011 10:00
End of Window : 04/18/2011 13:00
(all times are in 24 hour format)
Symptoms:
Users were unable to modify their out of office messages, accept/deny lists or their custom sieve scrips on the central campus email service.
Affected Services:
Out of Office Messages
Accept/Deny List
Sieve Scripts
Actions:
Campus administrators were able to resolve the issue.
- Notification modified: 2011-04-18 15:47:28
RESOLVED DEGRADATION: Geckomail 04/18/2011 07:00 - 04/18/2011 09:40
Description: Geckomail
Start of Window : 04/18/2011 07:00
End of Window : 04/18/2011 09:40
(all times are in 24 hour format)
Symptoms:
Users were reporting issues with accessing Geckomail.
Affected Services:
Geckomail - http://geckomail.ucdavis.edu
Actions:
System Administrators identified an issue with one of the system's servers and removed it from the pool resulting in a return to normal service levels for Geckomail.
- Notification modified: 2011-04-18 11:26:12
RESOLVED DEGRADATION: Sympa Mailing Lists 04/16/2011 04:00 - 04/16/2011 09:40
Description: Sympa Mailing Lists
Start of Window : 04/16/2011 04:00
End of Window : 04/16/2011 09:40
(all times are in 24 hour format)
Symptoms:
As a result of the Sympa upgrade which occurred earlier that morning, the creation and copying of email lists had been restricted to Listmasters in order to compensate for a Sympa bug that overwrites existing lists of the same name.
Affected Services:
New Lists
Actions:
System Administrators had temporarily restricted the creation and copying of lists to exclude everyone but existing Listmasters while they continued their work to identify and implement a permanent remedy. The problem has been resolved.
- Notification modified: 2011-04-16 09:57:16
RESOLVED DEGRADATION: Sympa Mailing Lists 04/15/2011 15:04 - 04/15/2011 15:33
Description: Sympa Mailing Lists
Start of Window : 04/15/2011 15:04
End of Window : 04/15/2011 15:33
(all times are in 24 hour format)
Symptoms:
Data Center Operators noted unusual load on the campus email list service.
Affected Services:
Emails to campus mailing lists hosted by the Sympa service were delayed. This does not affect the MailTool or Email Archive tools in SmartSite.
Actions:
Data Center Administrators identified two stuck messages and the mail queue on Sympa has cleared.
- Notification modified: 2011-04-15 16:02:31
PLANNED MAINTENANCE: CAS High Availability Upgrade 04/14/2011 18:00 - 04/14/2011 19:00
Description: CAS High Availability Upgrade
Start of Window : 04/14/2011 18:00
End of Window : 04/14/2011 19:00
Purpose:
The CAS High Availability DNS switch is complete. All CAS-protected web servers should now be able to authenticate via the new High Availability cluster.
Impact:
If the service you are trying to authenticate to is not responding or if you are met with a "Redirection Limit Exceeded" message, please contact the system administrator for that application and inform them that the service will need to be restarted to pick up the DNS change.
Affected Services:
All CAS-protected web applications.
- Notification modified: 2011-04-14 23:29:15
PLANNED MAINTENANCE: UPDATE: Kerberos software upgrade postponed 04/15/2011 22:00 - 04/15/2011 22:00
Description: UPDATE: Kerberos software upgrade postponed
Start of Window : 04/15/2011 22:00
End of Window : 04/15/2011 22:00
(all times are in 24 hour format)
Purpose:
The campus Kerberos software, the network authentication protocol used to grant access to campus Web applications through a client single sign on was scheduled to be upgraded on 04/15/11 at 22:00. The upgrade has been postponed due to unexpected software database issues.
Impact:
No downtime occurred.
Affected Services:
Kerberos
- Notification modified: 2011-04-16 01:56:40
PLANNED MAINTENANCE: Sympa Upgrade 04/15/2011 22:00 - 04/16/2011 04:00
Description: Sympa Upgrade
Start of Window : 04/15/2011 22:00
End of Window : 04/16/2011 04:00
(all times are in 24 hour format)
Purpose:
Information and Educational Technology upgraded Sympa, the campus email list service, from version 6.0.1 to 6.1.4. The upgrade fixed bugs that cause production outages, among other improvements.
For more information, please see the March 28 notice at https://lists.ucdavis.edu/wws/arc/technotices/2011-03/msg00062.html. Send any questions to sympa-admins@ucdavis.edu.
Impact:
Campus mailing lists was not available while the work was being performed. Messages sent to a mailing list were automatically queued, then distributed as usual once the work completed.
Affected Services:
Campus mailing lists that use the Sympa software.
- Notification modified: 2011-04-16 08:14:06
PLANNED MAINTENANCE: SmartSite 04/16/2011 23:00 - 04/17/2011 03:00
Description: SmartSite
Start of Window : 04/16/2011 23:00
End of Window : 04/17/2011 03:00
(all times are in 24 hour format)
Purpose:
SmartSite downtime for Sat/Sun, 16-Apr-11 at 11:00pm to 17-Apr-11 3:00am is complete. The network
maintenance for rSmart to install higher end redundant switches was successfully completed.
 rSmart reported that network connectivity for SmartSite was unavailable for only a brief period
(seconds) during this installation.Â
Impact:
SmartSite will be unavailable during the maintenance. If you attempt to access SmartSite during this period your browser will fail to access the site.
Affected Services:
SmartSite
- Notification modified: 2011-04-17 08:20:10
PLANNED MAINTENANCE: Smartsite 04/15/2011 22:00 - 04/16/2011 00:50
Description: Smartsite
Start of Window : 04/15/2011 22:00
End of Window : 04/16/2011 00:50
(all times are in 24 hour format)
Purpose:
Monthly maintenance window for SmartSite. The SmartSite team will performed system maintenance, plus updated and upgraded several components.
Impact:
SmartSite was unavailable during the maintenance.
Affected Services:
SmartSite
- Notification modified: 2011-04-16 02:00:45
PLANNED MAINTENANCE: Smartsite 04/14/2011 18:00 - 04/14/2011 19:15
Description: Smartsite
Start of Window : 04/14/2011 18:00
End of Window : 04/14/2011 19:15
(all times are in 24 hour format)
Purpose:
The campus will upgrade CAS, which SmartSite uses. Installing the CAS upgrade begins at 6 p.m. and SmartSite will unavailable during the upgrade. Following the upgrade SmartSite will be unavailable for 1 hour 15 minutes to restart the servers and verify access to SmartSite.
Impact:
SmartSite will be unavailable during the CAS upgrade. Users already logged in will lose their sessions during the upgrade.
Affected Services:
SmartSite
- Notification modified: 2011-04-14 20:14:11
PLANNED MAINTENANCE: Smartsite 04/10/2011 03:00 - 04/10/2011 05:00
Description: Smartsite
Start of Window : 04/10/2011 03:00
End of Window : 04/10/2011 05:00
(all times are in 24 hour format)
Purpose:
SmartSite downtime for Sunday, 10-Apr-11 at 3:00am to 5:00am is complete. The network maintenance for rSmart to replace an existing 16 port switch with new 24 port switch was successfully completed. SmartSite was tested and available at 4:20am. Part two of this maintenance is planned for April 17.
Impact:
SmartSite will be unavailable during the maintenance. If you attempt to access SmartSite during this period your browser will fail to access the site.
Affected Services:
SmartSite
- Notification modified: 2011-04-10 06:16:25
PLANNED MAINTENANCE: MyUCDavis/Course Management 04/06/2011 05:45 - 04/06/2011 06:00
Description: MyUCDavis/Course Management
Start of Window : 04/06/2011 05:45
End of Window : 04/06/2011 06:00
(all times are in 24 hour format)
Purpose:
In preparation for server upgrades, MyUCDavis/Course Management will upgrade its codebase to ensure compatibility with newer application servers.
Impact:
MyUCDavis/CourseManagement code maintenance does not cause any downtime for the service as code updates are deployed dynamically. No interruption of service is expected.
Affected Services:
The MyUCDavis/CourseManagement service will be undergoing the change, no other services will be affected.
- Notification modified: 2011-04-06 09:24:29
RESOLVED OUTAGE: AYSO Shibboleth Authentication 04/05/2011 08:50 - 04/05/2011 09:40
Description: AYSO Shibboleth Authentication
Start of Window : 04/05/2011 08:50
End of Window : 04/05/2011 09:40
(all times are in 24 hour format)
Symptoms:
Campus users were unable to authenticate to UCOP At Your Service Online website via Shibboleth authentication.
Affected Services:
Shibboleth authentication to UCOP At Your Service Online website
Actions:
System Administrators were able to resolve an issue with server time synchronization by adjusting clock skew.
- Notification modified: 2011-04-05 11:49:17
RESOLVED DEGRADATION: Network connection for SmartSite 03/31/2011 09:10 - 03/31/2011 10:28
Description: Network connection for SmartSite
Start of Window : 03/31/2011 09:10
End of Window : 03/31/2011 10:28
(all times are in 24 hour format)
Symptoms:
Users experienced network delays or timeouts when accessing SmartSite.
Affected Services:
SmartSite
Actions:
IET networking staff isolated the issue to a network routing path and implemented changes to resolve the issue.
- Notification modified: 2011-03-31 11:41:52
PLANNED MAINTENANCE: Lync services 04/01/2011 21:00 - 04/01/2011 22:00
Description: Lync services
Start of Window : 04/01/2011 21:00
End of Window : 04/01/2011 22:00
(all times are in 24 hour format)
Purpose:
The central uConnect administrators will be installing an extension for Lync services to the existing production uConnect Active Directory, this Friday night April 1st from 9-10pm.
Impact:
No issues are expected, nor is any downtime, due to the redundant uConnect AD architecture.
Affected Services:
None
- Notification modified: 2011-04-01 22:27:30
RESOLVED OUTAGE: MyUCDavis and classes.ucdavis.edu 03/28/2011 09:28 - 03/28/2011 17:30
Description: MyUCDavis and classes.ucdavis.edu
Start of Window : 03/28/2011 09:28
End of Window : 03/28/2011 17:30
(all times are in 24 hour format)
Symptoms:
Users have been unable to access classes.ucdavis.edu and the My Classes and My Courses windows in MyUCDavis.
Affected Services:
My Classes and My Courses windows in MyUCDavis
classes.ucdavis.edu
Actions:
The issue has been resolved; My Classes and My Courses should now be available. System administrators are continuing to investigate the root cause of the issue.
- Notification modified: 2011-03-28 17:45:22
MAINTENANCE: Data Center SAN firmware upgrade 03/26/2011 06:00 - 03/26/2011 08:00
Description: Data Center SAN firmware upgrade
Start of Window : 03/26/2011 06:00
End of Window : 03/26/2011 08:00
(all times are in 24 hour format)
Purpose:
Campus Data Center administrators and vendor staff upgraded the Data Center SAN in order to address storage issues.
Impact:
No impact was expected. However there was a possibility that some systems may have experienced connectivity issues during or immediately after this maintenance.
Affected Services:
No services were expected to be affected, however in a worse case scenario many services could have been affected including but not limited to:
DCFS
Mothra
uConnect
Virtualization
- Notification modified: 2011-03-28 21:12:00
RESOLVED DEGRADATION: Computing Accounts 03/24/2011 09:45 - 03/24/2011 18:30
Description: Computing Accounts
Start of Window : 03/24/2011 09:45
End of Window : 03/24/2011 18:30
(all times are in 24 hour format)
Symptoms:
Due to heavy loads, the computing accounts web page was experiencing slowness and timeouts when processing changes such as passphrase resets, email forwarding, and service permit changes.
Affected Services:
computingaccounts.ucdavis.edu
Actions:
Heavy loads subsided after system administrators added another server to the pool.
- Notification modified: 2011-03-24 18:37:55
RESOLVED DEGRADATION: LDAP 03/23/2011 13:30 - 03/23/2011 14:25
Description: LDAP
Start of Window : 03/23/2011 13:30
End of Window : 03/23/2011 14:25
(all times are in 24 hour format)
Symptoms:
LDAP service has been restored.
Affected Services:
A partial list of the services that may have been degraded
- Campus Directory
- Central Campus Email (Cyrus)
- MyUCDavis
- Authentication to moobilenet and moobilenetx
Actions:
System Administrators restored the LDAP service after isolating the problem.
- Notification modified: 2011-03-23 15:25:33
RESOLVED DATA NETWORK OUTAGE: Campus Wireless - Moobilenet and Moobilenetx 03/23/2011 09:42 - 03/23/2011 10:31
Description: Campus Wireless - Moobilenet and Moobilenetx
Start of Window : 03/23/2011 09:42
End of Window : 03/23/2011 10:31
(all times are in 24 hour format)
Symptoms:
At this time, campus wireless is working and stable.
Affected Services:
All moobilenet and moobilenetx connections.
Actions:
NOC programmers are currently investigating the root cause of the outage, but all connectivity is restored at this time.
- Notification modified: 2011-03-23 11:14:44
PLANNED MAINTENANCE: Geckomail SSL certificate renewal 03/28/2011 14:00 - 03/28/2011 15:00
Description: Geckomail SSL certificate renewal
Start of Window : 03/28/2011 14:00
End of Window : 03/28/2011 15:00
(all times are in 24 hour format)
Purpose:
The existing GeoTrust SSL certificate on the Geckomail servers was due to expire. This maintenance installed a new campus InCommon certificate onto the Geckomail servers.
Impact:
This Geckomail maintenance did not cause any downtime for the service as updates were deployed dynamically.
Affected Services:
The Geckomail service underwent the change, no other services were affected.
- Notification modified: 2011-03-28 21:14:44
RESOLVED OUTAGE: SmartSite 03/18/2011 19:13 - 03/18/2011 21:28
Description: SmartSite
Start of Window : 03/18/2011 19:13
End of Window : 03/18/2011 21:28
(all times are in 24 hour format)
Symptoms:
Users were unable to reach smartsite.ucdavis.edu.
Affected Services:
SmartSite
Actions:
System Administrators performed an emergency system maintenance update for the Operating System. The root cause of the issue is still being investigated.
- Notification modified: 2011-03-18 22:14:16
RESOLVED OUTAGE: SmartSite 03/18/2011 12:41 - 03/18/2011 14:28
Description: SmartSite
Start of Window : 03/18/2011 12:41
End of Window : 03/18/2011 14:28
(all times are in 24 hour format)
Symptoms:
Users were unable to access smartsite.ucdavis.edu.
Affected Services:
SmartSite
Actions:
Campus administrators and vendor staff have restored access to the site. The root cause of the issue is still being investigated.
- Notification modified: 2011-03-18 15:45:21
RESOLVED DEGRADATION: DavisMail IMAP connections 03/15/2011 13:45 - 03/15/2011 14:45
Description: DavisMail IMAP connections
Start of Window : 03/15/2011 13:45
End of Window : 03/15/2011 14:45
(all times are in 24 hour format)
Symptoms:
Some users experienced service degradation when connecting to DavisMail via an IMAP client. IT Express has confirmed with Google that this was a GMail issue, and that it is now resolved.
Affected Services:
DavisMail (IMAP connections only)
- Notification modified: 2011-03-15 16:43:07
RESOLVED DEGRADATION: Course Management 03/11/2011 23:12 - 03/12/2011 00:00
Description: Course Management
Start of Window : 03/11/2011 23:12
End of Window : 03/12/2011 00:00
Symptoms:
Course Management experienced degraded performance due to problems communicating with Banner.
Affected Services:
Course Management
Actions:
System Administrators continue to investigate the cause of the problem.
- Notification modified: 2011-03-12 01:10:22
PLANNED MAINTENANCE: SmartSite Maintenance 03/04/2011 22:00 - 03/05/2011 01:35
Description: SmartSite Maintenance
Start of Window : 03/04/2011 22:00
End of Window : 03/05/2011 01:35
Purpose:
SmartSite was down for system maintenance to implement Gradebook2 v1.4.1. The appearance of Gradebook 2 did not change.
Impact:
SmartSite was unavailable during the maintenance window.
Affected Services:
SmartSite
- Notification modified: 2011-03-05 02:44:29
RESOLVED VOICE NETWORK OUTAGE: 03/04/2011 00:00 - 03/04/2011 14:33
Start of Window : 03/04/2011 00:00
End of Window : 03/04/2011 14:33
(all times are in 24 hour format)
Symptoms:
The Enabled Voicemail (EVM) system was experiencing problems with sending email notices
Affected Services:
Subscribers of the Enabled Voicemail (EVM) system were not receive email messages.
Actions:
The faulty hard drive has been replaced and EVM service has
been restored.
- Notification modified: 2011-03-04 15:22:03
PLANNED MAINTENANCE: MyUCDavis Code Maintenance 03/10/2011 05:45 - 03/10/2011 06:00
Description: MyUCDavis Code Maintenance
Start of Window : 03/10/2011 05:45
End of Window : 03/10/2011 06:00
(all times are in 24 hour format)
Purpose:
In preparation for server upgrades, MyUCDavis will upgrade its codebase to ensure compatibility with the newer application servers.
Impact:
MyUCDavis code maintenance does not cause any downtime for the service as code updates are deployed dynamically. No interruption of service is expected.
Affected Services:
The MyUCDavis service will be undergoing the change, no other services will be affected.
- Notification modified: 2011-03-11 12:29:28
RESOLVED DEGRADATION: DavisMail and GMail pilot 02/27/2011 12:09 - 03/02/2011 22:51
Description: DavisMail and GMail pilot
Start of Window : 02/27/2011 12:09
End of Window : 03/02/2011 22:51
(all times are in 24 hour format)
Symptoms:
All DavisMail users should have full access to their accounts at this time according to Google. IT Express has confirmed with Google that this was a GMail system issue.
Affected Services:
Less than 20 DavisMail accounts.
Actions:
More information about this Google incident can be found at http://goo.gl/ElUaV
- Notification modified: 2011-03-03 15:40:44
PLANNED MAINTENANCE: Campus Data Center Generator Test 04/01/2011 05:45 - 04/01/2011 07:00
Description: Campus Data Center Generator Test
Start of Window : 04/01/2011 05:45
End of Window : 04/01/2011 07:00
(all times are in 24 hour format)
Purpose:
Facilities tested the Campus Data Center power generator by briefly switching Data Center power to the generator. This test is part of an established maintenance schedule.
Impact:
High Performance Computing servers hosted in the Data Center were shutdown during the test. Other services were not affected. Data Center UPS systems carried the power load during the transition to the generator.
Affected Services:
HPC servers hosted in the Data Center were affected as expected. In the event of a UPS failure, other services hosted in the Data Center may be disrupted.
- Notification modified: 2011-04-01 09:38:41
RESOLVED DEGRADATION: SMTP 02/28/2011 07:15 - 02/28/2011 08:20
Description: SMTP
Start of Window : 02/28/2011 07:15
End of Window : 02/28/2011 08:20
(all times are in 24 hour format)
Symptoms:
Users were receiving an error or would have to try to send multiple times when sending emails via smtp.ucdavis.edu.
Affected Services:
A corrupted anti virus signature database provided to Campus Email Servers by vendor degraded the Campus SMTP service.
Actions:
Data Center Administrator downloaded a new database file and restored service. A new software revision will be installed that will check for corrupted downloads before attempting to load.
- Notification modified: 2011-02-28 10:26:17
RESOLVED DEGRADATION: DavisMail and GMail pilot 02/27/2011 01:09 - 03/01/2011 09:28
Description: DavisMail and GMail pilot
Start of Window : 02/27/2011 01:09
End of Window : 03/01/2011 09:28
(all times are in 24 hour format)
Symptoms:
Less than 20 DavisMail users were unable to access their emails due to an incident with Google's GMail service. Access has been restored to those user, though email messages sent to them between 7pm on Sunday, Feb. 27th 2010 and 2pm on Monday, Feb. 28, 2010 would have been returned to the sender.
Affected Services:
- less than 20 DavisMail accounts
Actions:
Information about this Google incident can be found at http://goo.gl/ElUaV
- Notification modified: 2011-03-01 10:15:24
PLANNED MAINTENANCE: SmartSite Maintenance 02/18/2011 22:00 - 02/19/2011 01:15
Description: SmartSite Maintenance
Start of Window : 02/18/2011 22:00
End of Window : 02/19/2011 01:15
Purpose:
The SmartSite team installed the latest upgrade to the Gradebook2 grading tool during the routine monthly maintenance window. The new version, v1.4.0, includes several improvements, https://smartsite.ucdavis.edu/access/content/group/a023338b-0e80-475f-80e3-9d4bdca6187f/Reports-VersionHistories/GRBK%201.4.0%20Fixes%20and%20Enhancements.html . The basic appearance of Gradebook2 did not change.
Impact:
SmartSite was unavailable during the maintenance window.
Affected Services:
SmartSite
- Notification modified: 2011-02-19 02:10:42
RESOLVED OUTAGE: SmartSite 02/18/2011 13:42 - 02/18/2011 13:46
Description: SmartSite
Start of Window : 02/18/2011 13:42
End of Window : 02/18/2011 13:46
(all times are in 24 hour format)
Symptoms:
New connections were failing with a 404 error when trying to get to SmartSite.
Affected Services:
SmartSite
Actions:
System Administrators have resolved the issue.
- Notification modified: 2011-02-18 14:10:00
RESOLVED DEGRADATION: Emails to uConnect 02/17/2011 09:30 - 02/18/2011 14:00
Description: Emails to uConnect
Start of Window : 02/17/2011 09:30
End of Window : 02/18/2011 14:00
(all times are in 24 hour format)
Symptoms:
Emails were experiencing delays when being sent to the uConnect system from servers outside uConnect.
Affected Services:
uConnect
Actions:
System Administrators have resolved the issue.
- Notification modified: 2011-02-18 14:09:34
RESOLVED VOICE NETWORK OUTAGE: Orchard Park 02/17/2011 00:00
Description: Orchard Park
Start of Window : 02/17/2011 00:00
(all times are in 24 hour format)
Symptoms:
Loss of AT&T dial tone and voice services in the Orchard Park area.
Affected Services:
Subscribers of AT&T voice network services are experiencing an interruption of service. This includes fire and intrusion alarm panels.
Actions:
NOC staff, UC Davis Alarm Shop, and AT&T have completed
repairs to the voice network lines.
- Notification modified: 2011-02-23 09:12:35
RESOLVED DEGRADATION: SMTP 02/10/2011 13:25 - 02/10/2011 15:20
Description: SMTP
Start of Window : 02/10/2011 13:25
End of Window : 02/10/2011 15:20
(all times are in 24 hour format)
Symptoms:
Some users were receiving SMTP failed errors and/or delays when sending emails via smtp.ucdavis.edu resulting in users having to resend message multiple times times before their message would be successfully sent.
Affected Services:
SMTP
Actions:
Campus Data Center administrators have resolved the issue.
- Notification modified: 2011-02-10 15:32:04
PLANNED MAINTENANCE: 02/08/2011 05:30 - 02/08/2011 07:00
Start of Window : 02/08/2011 05:30
End of Window : 02/08/2011 07:00
(all times are in 24 hour format)
Purpose:
As part of recurring maintenance, the Help documentation will be updated.
Impact:
SmartSite was unavailable during the recurring maintenance window.
Affected Services:
The SmartSite restart for 2/8/11 at 5:30 a.m. to correct the version of SmartSite Help documentation is complete. The help documentation is now the correct version (2.6x) on all application nodes. There were no issues reported during the maintenance which completed at 6:02 a.m. While we have taken every precaution to ensure an error free release, please let us know if you have concerns about how SmartSite is functioning for you. You can reach us at smartsite-help@ucdavis.edu.
- Notification modified: 2011-02-08 08:39:27
PLANNED MAINTENANCE: Distauth Upgrade 02/07/2011 17:30 - 02/07/2011 17:35
Description: Distauth Upgrade
Start of Window : 02/07/2011 17:30
End of Window : 02/07/2011 17:35
(all times are in 24 hour format)
Purpose:
The distauth Apache module was upgraded to fix a bug.
Impact:
None were expected. Servers were removed from the Distauth pool one by one, upgraded, and put back in.
Affected Services:
None were expected. In the event of an error, all Distauth form-based services.
- Notification modified: 2011-02-07 18:08:03
PLANNED MAINTENANCE: MyInfoVault upgrade 02/08/2011 17:30 - 02/08/2011 18:00
Description: MyInfoVault upgrade
Start of Window : 02/08/2011 17:30
End of Window : 02/08/2011 18:00
(all times are in 24 hour format)
Purpose:
The MyInfoVault Team installed an enhancement for NIH Biosketch. Installation of this upgrade required approximately 30 minutes of downtime, so access to the system will not be available between approximately 5:30pm and 6:00pm.
Impact:
MyInfoVault was not available during the upgrade period.
Affected Services:
MyInfoVault
- Notification modified: 2011-02-08 18:41:24
PLANNED MAINTENANCE: UPDATED: CAS Application Maintenance 02/08/2011 17:30 - 02/08/2011 17:35
Description: UPDATED: CAS Application Maintenance
Start of Window : 02/08/2011 17:30
End of Window : 02/08/2011 17:35
(all times are in 24 hour format)
Purpose:
The CAS application servers were swapped to perform application maintenance.
Impact:
Any CAS single sign on sessions were lost after the switch. Users needed to re-authenticate to CAS when accessing new CAS-protected
applications. Users who already authenticated to some applications
via CAS remained logged in to those applications until the local
authentication session timed out.
Affected Services:
All CAS-protected applications
- Notification modified: 2011-02-08 17:41:03
PLANNED MAINTENANCE: REMINDER: Campus LDAP service SSL Certificate change 02/10/2011 10:00 - 02/10/2011 10:15
Description: REMINDER: Campus LDAP service SSL Certificate change
Start of Window : 02/10/2011 10:00
End of Window : 02/10/2011 10:15
(all times are in 24 hour format)
Purpose:
The SSL certificate for the campus enterprise (LDAP) directory was renewed Thursday, Feb. 10, 2011, at 10 a.m. This certificate was signed by a new certificate authority managed by the InCommon federation.
Initial testing shows that no changes were required for most LDAP applications/clients that use SSL/TLS. However, some applications may have needed to install/import an intermediate SSL certificate before Feb. 10 to keep their LDAP connections functioning normally.
A server has been set up with the new certificate at dp3.ucdavis.edu for testing prior to the actual cut over. System administrators whose applications connect to LDAP should have tested their connection with the new certificate before 10 a.m. Feb. 10, and install/import the intermediate SSL certificate if necessary.
Impact:
After Feb. 10, certain applications may have become unable to connect to the LDAP directory over a secure connection unless they import the "InCommon Server CA" intermediate certificate (below). Older SSL keystores may have also needed to import the "AddTrust External CA Root" certificate.
The intermediate InCommon cert is as follows:
-----BEGIN CERTIFICATE-----
MIIEwzCCA6ugAwIBAgIQf3HB06ImsNKxE/PmgWdkPjANBgkqhkiG9w0BAQUFADBv
MQswCQYDVQQGEwJTRTEUMBIGA1UEChMLQWRkVHJ1c3QgQUIxJjAkBgNVBAsTHUFk
ZFRydXN0IEV4dGVybmFsIFRUUCBOZXR3b3JrMSIwIAYDVQQDExlBZGRUcnVzdCBF
eHRlcm5hbCBDQSBSb290MB4XDTEwMTIwNzAwMDAwMFoXDTIwMDUzMDEwNDgzOFow
UTELMAkGA1UEBhMCVVMxEjAQBgNVBAoTCUludGVybmV0MjERMA8GA1UECxMISW5D
b21tb24xGzAZBgNVBAMTEkluQ29tbW9uIFNlcnZlciBDQTCCASIwDQYJKoZIhvcN
AQEBBQADggEPADCCAQoCggEBAJd8x8j+s+kgaqOkT46ONFYGs3psqhCbSGErNpBp
4zQKR6e7e96qavvrgpWPyh1/r3WmqEzaIGdhGg2GwcrBh6+sTuTeYhsvnbGYr8YB
+xdw26wUWexvPzN/ppgL5OI4r/V/hW0OdASd9ieGx5uP53EqCPQDAkBjJH1AV49U
4FR+thNIYfHezg69tvpNmLLZDY15puCqzQyRmqXfq3O7yhR4XEcpocrFup/H2mD3
/+d/8tnaoS0PSRan0wCSz4pH2U341ZVm03T5gGMAT0yEFh+z9SQfoU7e6JXWsgsJ
iyxrx1wvjGPJmctSsWJ7cwFif2Ns2Gig7mqojR8p89AYrK0CAwEAAaOCAXcwggFz
MB8GA1UdIwQYMBaAFK29mHo0tCb3+sQmVO8DveAky1QaMB0GA1UdDgQWBBRIT1r6
L0qaXuBQ82t7VaXe9b40XTAOBgNVHQ8BAf8EBAMCAQYwEgYDVR0TAQH/BAgwBgEB
/wIBADARBgNVHSAECjAIMAYGBFUdIAAwRAYDVR0fBD0wOzA5oDegNYYzaHR0cDov
L2NybC51c2VydHJ1c3QuY29tL0FkZFRydXN0RXh0ZXJuYWxDQVJvb3QuY3JsMIGz
BggrBgEFBQcBAQSBpjCBozA/BggrBgEFBQcwAoYzaHR0cDovL2NydC51c2VydHJ1
c3QuY29tL0FkZFRydXN0RXh0ZXJuYWxDQVJvb3QucDdjMDkGCCsGAQUFBzAChi1o
dHRwOi8vY3J0LnVzZXJ0cnVzdC5jb20vQWRkVHJ1c3RVVE5TR0NDQS5jcnQwJQYI
KwYBBQUHMAGGGWh0dHA6Ly9vY3NwLnVzZXJ0cnVzdC5jb20wDQYJKoZIhvcNAQEF
BQADggEBAJNmIYB0RYVLwqvOMrAp/t3f1iRbvwNqb1A+DhuzDYijW+7EpBI7Vu8G
f89/IZVWO0Ex/uGqk9KV85UNPEerylwmrT7x+Yw0bhG+9GfjAkn5pnx7ZCXdF0by
UOPjCiE6SSTNxoRlaGdosEUtR5nNnKuGKRFy3NacNkN089SXnlag/l9AWNLV1358
xY4asgRckmYOha0uBs7Io9jrFCeR3s8XMIFTtmYSrTfk9e+WXCAONumsYn0ZgYr1
kGGmSavOPN/mymTugmU5RZUWukEGAJi6DFZh5MbGhgHPZqkiKQLWPc/EKo2Z3vsJ
FJ4O0dXG14HdrSSrrAcF4h1ow3BmX9M=
-----END CERTIFICATE-----
Affected Services:
- LDAP Clients
- Notification modified: 2011-02-14 18:49:17
RESOLVED DEGRADATION: uConnect Exchange Services 01/25/2011 10:15 - 01/25/2011 11:30
Description: uConnect Exchange Services
Start of Window : 01/25/2011 10:15
End of Window : 01/25/2011 11:30
(all times are in 24 hour format)
Symptoms:
uConnect as well as Banner and Dafis were experiencing degraded performance.
Affected Services:
uConnect, Banner, and Dafis.
Actions:
Data Center SAN degradation lead to the access problems which administrators were able to resolve when the SAN was restored to normal function.
- Notification modified: 2011-01-25 12:24:44
RESOLVED DEGRADATION: MyUCDavis and course management tools 01/25/2011 10:15 - 01/25/2011 11:30
Description: MyUCDavis and course management tools
Start of Window : 01/25/2011 10:15
End of Window : 01/25/2011 11:30
(all times are in 24 hour format)
Symptoms:
MyUCDavis and Course Management were experiencing degraded performance.
Affected Services:
http://classes.ucdavis.edu
Course Management
MyUCDavis
Classes I'm Taking/Teaching channels were timing out.
SmartSite My Campus Messages channel was unavailable.
Final Grade Submission web pages
Actions:
System administrators resolved issues with load on the Course Management database servers and Data Center SAN degradation.
- Notification modified: 2011-01-25 11:48:15
RESOLVED DEGRADATION: uConnect 01/19/2011 11:13 - 01/19/2011 11:30
Description: uConnect
Start of Window : 01/19/2011 11:13
End of Window : 01/19/2011 11:30
(all times are in 24 hour format)
Symptoms:
Some users experienced problems with access to uConnect/Exchange.
Affected Services:
uConnect
Actions:
Administrators identified a minor problem and corrected it.
- Notification modified: 2011-01-19 14:04:34
PLANNED DATA NETWORK MAINTENANCE: Network Upgrade - Math Building 01/19/2011 08:00 - 01/19/2011 12:00
Description: Network Upgrade - Math Building
Start of Window : 01/19/2011 08:00
End of Window : 01/19/2011 12:00
(all times are in 24 hour format)
Purpose:
Network services were cut over to new equipment in the Math Building.
Impact:
Loss of connectivity for approximately 15 minutes while the connections were patched from the existing switch to the new switch.
Affected Services:
Users and services in the following buildings will be affected:
MATH BUILDING
Users and services on the following VLANs will be affected:
CTR-COMP-SCI/EN-1
DEAN-L&S-4-FW
IDAV-CSE-1-2-DMZ
IDAV-CSE-1-FW
IDAV-CSE-2-FW
INST-T-DYNAM-1
MATHEMATICS-1-DMZ
MATHEMATICS-1-FW
O&M:UTILITIES-1
PHYSICS-1-FW
STATISTICS-1-DMZ
STATISTICS-1-FW
- Notification modified: 2011-01-19 14:02:01
RESOLVED OUTAGE: Banner 01/18/2011 21:59 - 01/18/2011 22:13
Description: Banner
Start of Window : 01/18/2011 21:59
End of Window : 01/18/2011 22:13
Symptoms:
A mal-functioning batch data load process, ran away, using all system processes.
Affected Services:
Banner
SISWeb
MyUCDavis Course Management
Actions:
The production banner host had to be rebooted at approx. 10:10 pm to correct. The banner host was again available at 10:13 pm.
- Notification modified: 2011-01-19 00:01:11
MAINTENANCE: SmartSite Maintenance Extended 01/08/2011 04:00 - 01/08/2011 08:30
Description: SmartSite Maintenance Extended
Start of Window : 01/08/2011 04:00
End of Window : 01/08/2011 08:30
(all times are in 24 hour format)
Purpose:
System maintenance is required for internal system configuration changes.
Impact:
SmartSite will be unavailable during the maintenance window.
Affected Services:
SmartSite
- Notification modified: 2011-01-08 09:25:48
MAINTENANCE: SmartSite 01/08/2011 04:00 - 01/08/2011 07:00
Description: SmartSite
Start of Window : 01/08/2011 04:00
End of Window : 01/08/2011 07:00
(all times are in 24 hour format)
Purpose:
System maintenance is required for internal system configuration changes.
Impact:
SmartSite will be unavailable during the maintenance window.
Affected Services:
SmartSite
- Notification modified: 2011-01-08 07:20:18
MAINTENANCE: ACTION REQUIRED for CAS SSL Cert Update 01/05/2011 17:00 - 01/05/2011 17:15
Description: ACTION REQUIRED for CAS SSL Cert Update
Start of Window : 01/05/2011 17:00
End of Window : 01/05/2011 17:15
(all times are in 24 hour format)
Purpose:
CAS will be updating its GeoTrust-signed SSL Certificate at 5:00pm on January 5th, 2011 and action may be required to prevent disruption to departmental web services that depend on CAS for authentication.
Impact:
The new GeoTrust certificate is signed by a different intermediate Certificate Authority (CA) than the current GeoTrust SSL certificate. In our testing we have found that the new intermediate CA is not included in some older SSL keystores. Keystores known to be affected are the default ones included with ColdFusion MX 7\'s included Sun JRE version 1.3. Any CAS clients using ColdFusion with Sun JRE 1.3 will need to import the GeoTrust intermediate certificate in order to continue to use CAS authentication services once the new SSL certificate is in place.
**If you are running an application other than ColdFusion that fails authenticate to CAS after the SSL certificate update, please import the included certificate into your application\'s SSL truststore to resolve the issue.**
The following instructions will instruct you on how to import the intermediate cert into the JVM for a ColdFusion server. We have also included the signing certificate at the end of this email for your convenience.
1. Copy the signing cert to a file (in this example the file is /tmp/geotrust.ca)
2. Find your ColdFusion\'s jre directory (in this example the path is /opt/coldfusionmx7/runtime/jre)
3. Execute the following command:
# /opt/coldfusionmx7/runtime/jre/bin/keytool -import -alias geotrust
-keystore /opt/coldfusionmx7/runtime/jre/lib/security/cacerts -file
/tmp/geotrust.ca
4. Restart ColdFusion
The intermediate GeoTrust cert is as follows:
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
Affected Services:
CAS clients using ColdFusion with Sun JRE 1.3
Other CAS clients may also be affected
- Notification modified: 2011-01-05 17:42:59
RESOLVED DEGRADATION: uConnect Outlook 01/05/2011 08:00 - 01/05/2011 11:00
Description: uConnect Outlook
Start of Window : 01/05/2011 08:00
End of Window : 01/05/2011 11:00
(all times are in 24 hour format)
Symptoms:
Some uConnect/Outlook clients experienced problems connecting to their mailboxes.
Affected Services:
- uConnect Outlook Web Application
- uConnect Desktop clients such as Outlook, Entourage, and Apple Mail
Actions:
System Administrators fixed the problem by repairing a single Exchange mailbox server and 3 mailbox databases. As of 11 am, all services have been restored and all uConnect Exchange services returned to normal operation.
- Notification modified: 2011-01-05 11:48:14
PLANNED MAINTENANCE: SmartSite 12/26/2010 05:45 - 12/26/2010 19:30
Description: SmartSite
Start of Window : 12/26/2010 05:45
End of Window : 12/26/2010 19:30
(all times are in 24 hour format)
Purpose:
SmartSite system maintenance was planned for Sunday, 12/26/10 at 05:45am until Sunday, 12/26/10 at 7:30pm during the Data Center outage window.
Impact:
SmartSite was unavailable at that time.
Affected Services:
SmartSite
- Notification modified: 2010-12-27 02:01:14
PLANNED MAINTENANCE: CAS DNS change for Data Center upgrade 12/26/2010 06:00 - 12/26/2010 06:05
Description: CAS DNS change for Data Center upgrade
Start of Window : 12/26/2010 06:00
End of Window : 12/26/2010 06:05
(all times are in 24 hour format)
Purpose:
As part of the Data Center outage and upgrade, the project team switched the IP to the UC Davis Medical Center CAS instance.
Impact:
Clients could have had service instability for 5 to 30 minutes after the cas.ucdavis.edu IP to the medical center was changed. This instability was caused by DNS propagation delays between client browsers and applications.
Read more about the outage project at status.ucdavis.edu/upgrade.
Affected Services:
CAS
- Notification modified: 2010-12-26 23:56:12
RESOLVED DEGRADATION: SMTP 12/23/2010 15:00 - 12/23/2010 16:45
Description: SMTP
Start of Window : 12/23/2010 15:00
End of Window : 12/23/2010 16:45
(all times are in 24 hour format)
Symptoms:
Users may have experienced delays or errors when trying to send email message through the campus SMTP pool. Users may have had to try multiple times to successfully send a message.
Affected Services:
SMTP
Actions:
System administrators corrected a DNS configuration error.
- Notification modified: 2010-12-23 16:53:17
RESOLVED OUTAGE: Xbase 12/21/2010 15:08 - 12/21/2010 15:55
Description: Xbase
Start of Window : 12/21/2010 15:08
End of Window : 12/21/2010 15:55
(all times are in 24 hour format)
Symptoms:
The Xbase knowledge base website was inaccessible.
Affected Services:
http://xbase.ucdavis.edu
Actions:
System administrators have resolved the issue.
- Notification modified: 2010-12-22 08:04:59
RESOLVED OUTAGE: LDAP 12/15/2010 22:45 - 12/15/2010 23:45
Description: LDAP
Start of Window : 12/15/2010 22:45
End of Window : 12/15/2010 23:45
(all times are in 24 hour format)
Symptoms:
Services that are dependent on LDAP may have been disrupted during this period of unavailability.
Affected Services:
A partial list of the services that may have been disrupted include:
- Central Campus Email (Cyrus)
- MyUCDavis
- Smartsite
- Authentication to moobilenet and moobilenetx
Actions:
System Administrators have resolved the issue.
- Notification modified: 2010-12-16 00:02:26
PLANNED MAINTENANCE: UPS Maintenance 12/16/2010 04:00 - 12/16/2010 06:00
Description: UPS Maintenance
Start of Window : 12/16/2010 04:00
End of Window : 12/16/2010 06:00
(all times are in 24 hour format)
Purpose:
As a precaution in preparation for the Data Center December 26th power work, Communications Resources (CR) performed maintenance on all UPS providing power to CR network equipment.
Impact:
No outage was expected during this UPS maintenance.
Affected Services:
BUILDINGS:
DATA CENTER
VLANs:
DC&CLIENT-SVC-12-FW
DC&CLIENT-SVC-15-FW
DC&CLIENT-SVC-16-17-DMZ
DC&CLIENT-SVC-36-DMZ
DC&CLIENT-SVC-36-FW
DC&CLIENT-SVC-45
DNS-2
HVAC-2-FW
IT-INFO-RES-20-FW
MOOBILENET(X)
O&M:UTILITIES-1
RADIO-INTEROP-1-FW
- Notification modified: 2010-12-16 14:32:57
RESOLVED DEGRADATION: Email Lists 12/09/2010 19:25 - 12/09/2010 20:35
Description: Email Lists
Start of Window : 12/09/2010 19:25
End of Window : 12/09/2010 20:35
(all times are in 24 hour format)
Symptoms:
Email message to some mailing lists were being bounced with an \"unknown user\" error.
Affected Services:
Sympa
Actions:
The issue appears to be resolved, but system administrators are continuing to monitor list traffic.
- Notification modified: 2010-12-09 21:01:11
RESOLVED OUTAGE: CENIC routing 12/09/2010 01:54 - 12/09/2010 03:56
Description: CENIC routing
Start of Window : 12/09/2010 01:54
End of Window : 12/09/2010 03:56
(all times are in 24 hour format)
Symptoms:
Users were unable to access websites not hosted at UC Davis.
Affected Services:
SmartSite
DavisMail web interface
non-UC Davis web sites
Actions:
Sites not hosted at UCDavis were not accessible due to an errant routing issue while CENIC technicians were performing maintenance. Internet connectivity and access to SmartSite and the DavisMail web interface have been restored.
- Notification modified: 2010-12-09 08:43:54
RESOLVED DEGRADATION: SmartSite 12/08/2010 10:05 - 12/08/2010 12:04
Description: SmartSite
Start of Window : 12/08/2010 10:05
End of Window : 12/08/2010 12:04
(all times are in 24 hour format)
Symptoms:
SmartSite was experiencing slow page loading and was unavailable to some users.
Affected Services:
SmartSite
Actions:
The SmartSite programming team rebooted the servers and SmartSite returned to normal service levels. The SmartSite team will continue to monitor the servers.
- Notification modified: 2010-12-08 12:18:28
RESOLVED OUTAGE: SmartSite was unavailable. 12/08/2010 04:27 - 12/08/2010 05:52
Description: SmartSite was unavailable.
Start of Window : 12/08/2010 04:27
End of Window : 12/08/2010 05:52
(all times are in 24 hour format)
Symptoms:
Users were unable to access SmartSite.
Affected Services:
SmartSite
Actions:
The System Administrators have resolved the problem.
- Notification modified: 2010-12-08 07:08:18
PLANNED MAINTENANCE: SmartSite Maintenance Complete 12/07/2010 18:00 - 18:05 12/07/2010 18:00 - 12/07/2010 18:05
Description: SmartSite Maintenance Complete 12/07/2010 18:00 - 18:05
Start of Window : 12/07/2010 18:00
End of Window : 12/07/2010 18:05
(all times are in 24 hour format)
Purpose:
Due to continued large loads, we increased the capacity of the SmartSite servers tonight.
Impact:
Between 18:00 and 18:05 there was a one minute interval where you were not able to submit anything through SmartSite. Everything is fully operational again.
Affected Services:
SmartSite
- Notification modified: 2010-12-07 18:20:20
RESOLVED OUTAGE: SmartSite Is Currently Unavailable 12/06/2010 22:40 - 12/06/2010 23:41
Description: SmartSite Is Currently Unavailable
Start of Window : 12/06/2010 22:40
End of Window : 12/06/2010 23:41
Symptoms:
Users were unable to access SmartSite.
Affected Services:
SmartSite
Actions:
System Administrators have resolved the problem.
- Notification modified: 2010-12-07 00:03:03
PLANNED MAINTENANCE: Data Center electrical upgrade completed 12/26/2010 07:00 - 12/26/2010 20:00
Description: Data Center electrical upgrade completed
Start of Window : 12/26/2010 07:00
End of Window : 12/26/2010 20:00
(all times are in 24 hour format)
Purpose:
The power upgrade to the campus Data Center was successfully completed and all affected services are now available.
Impact:
The work interrupted many campus computing services for 13 hours.
Affected Services:
For a complete list of services that were affected, see http://status.ucdavis.edu/upgrade
- Notification modified: 2010-12-27 17:00:06
MAINTENANCE: SmartSite 11/29/2010 13:00 - 11/29/2010 15:00
Description: SmartSite
Start of Window : 11/29/2010 13:00
End of Window : 11/29/2010 15:00
(all times are in 24 hour format)
Purpose:
SmartSite was taken down for system maintenance today to address issues with slow connections. The maintenance is now complete.
Impact:
SmartSite
Affected Services:
System maintenance has been performed, and the issue with slow connections should now be resolved.
- Notification modified: 2010-11-29 15:11:31
RESOLVED DEGRADATION: UC Davis Home Page 11/29/2010 10:17 - 11/29/2010 11:05
Description: UC Davis Home Page
Start of Window : 11/29/2010 10:17
End of Window : 11/29/2010 11:05
(all times are in 24 hour format)
Symptoms:
The UC Davis home page (www.ucdavis.edu) experienced slow and intermittent connection issues.
Affected Services:
The UC Davis home page.
Actions:
The issue has been resolved and service has returned to normal.
- Notification modified: 2010-11-29 11:28:53
DEGRADATION: SmartSite Slow Connections 11/29/2010 08:58
Description: SmartSite Slow Connections
Start of Window : 11/29/2010 08:58
(all times are in 24 hour format)
Symptoms:
Smartsite experienced slow connections. Some users browsers timed out before the log in process completed, other users experienced slowness or timeouts when moving from one site to another or while changing to a different tool within their current site.
Affected Services:
Smartsite
Actions:
System Administrators worked with the service provider to identify the issue and take corrective action.
- Notification modified: 2010-11-29 13:12:10
RESOLVED DEGRADATION: SmartSite is Experiencing Database Errors 11/28/2010 19:30 - 11/28/2010 23:00
Description: SmartSite is Experiencing Database Errors
Start of Window : 11/28/2010 19:30
End of Window : 11/28/2010 23:00
(all times are in 24 hour format)
Symptoms:
SmartSite was experiencing database errors. Users may have encountered some functions that did not work, such as entering grades. All errors have been resolved. We apologize for the inconvenience.
Affected Services:
SmartSite
Actions:
System administrators resolved the issue.
- Notification modified: 2010-11-28 23:05:15
PLANNED MAINTENANCE: SmartSite 11/19/2010 22:00 - 11/20/2010 08:00
Description: SmartSite
Start of Window : 11/19/2010 22:00
End of Window : 11/20/2010 08:00
Purpose:
SmartSite system maintenance completed at 04:15.
Impact:
SmartSite was unavailable during the maintenance.
Affected Services:
SmartSite
- Notification modified: 2010-11-20 05:06:27
RESOLVED DEGRADATION: MySpace File Storage on MyUCDavis 11/15/2010 00:30 - 11/15/2010 04:00
Description: MySpace File Storage on MyUCDavis
Start of Window : 11/15/2010 00:30
End of Window : 11/15/2010 04:00
(all times are in 24 hour format)
Symptoms:
One of the AFS file servers for the home cell was experiencing degraded performance. As a result, some MySpace folders were unavailable on MyUCDavis
Affected Services:
MySpace, AFS
Actions:
System administrators salvaged the affected AFS volumes and access was restored.
- Notification modified: 2010-11-15 11:43:00
RESOLVED OUTAGE: Online Directory 11/10/2010 13:30 - 11/10/2010 13:42
Description: Online Directory
Start of Window : 11/10/2010 13:30
End of Window : 11/10/2010 13:42
(all times are in 24 hour format)
Symptoms:
The search feature for the campus Web pages was temporarily not available. System administrators have resolved the issue.
- Notification modified: 2010-11-10 13:48:39
PLANNED MAINTENANCE: UCDavis Online Directory Update 11/10/2010 12:00 - 11/10/2010 14:00
Description: UCDavis Online Directory Update
Start of Window : 11/10/2010 12:00
End of Window : 11/10/2010 14:00
(all times are in 24 hour format)
Purpose:
The department search for the Online Directory was published to the campus Web site (www.ucdavis.edu).
Impact:
No impact was expected during this maintenance for www.ucdavis.edu.
Affected Services:
None.
- Notification modified: 2010-11-10 19:00:09
PLANNED MAINTENANCE: SmartSite Daylight Saving Changeover 11/07/2010 01:50 - 11/07/2010 02:10
Description: SmartSite Daylight Saving Changeover
Start of Window : 11/07/2010 01:50
End of Window : 11/07/2010 02:10
(all times are in 24 hour format)
Purpose:
SmartSite needs to be restarted to accommodate the change back to Pacific Standard Time (PST). This will occur this Sunday November 7, 2010 1:50 a.m. (PDT) until 2:10 a.m. (PST) for a downtime total of 80 minutes.
Impact:
SmartSite may be unavailable during the maintenance window.
Affected Services:
SmartSite
- Notification modified: 2010-11-07 02:10:08
PLANNED MAINTENANCE: Online Directory 11/08/2010 09:00 - 11/08/2010 17:00
Description: Online Directory
Start of Window : 11/08/2010 09:00
End of Window : 11/08/2010 17:00
(all times are in 24 hour format)
Purpose:
Upgrade Online Directory to prepare for the release of the department search.
Impact:
No impact was expected during this maintenance of the Online Directory.
Affected Services:
None
- Notification modified: 2010-11-08 18:05:56
RESOLVED OUTAGE: Network Outage: Area 4 Bridge Loop 11/05/2010 11:39 - 11/05/2010 11:39
Description: Network Outage: Area 4 Bridge Loop
Start of Window : 11/05/2010 11:39
End of Window : 11/05/2010 11:39
Symptoms:
A bridge loop was detected in GBSF that may have caused intermittent connectivity issues across campus.
Affected Services:
Network connectivity across campus may have been intermittently affected.
Actions:
NOC Programmers isolated the loop and normal connectivity should be restored.
- Notification modified: 2010-11-05 11:48:46
RESOLVED DEGRADATION: Monitoring service degradation 11/04/2010 12:40 - 11/04/2010 13:15
Description: Monitoring service degradation
Start of Window : 11/04/2010 12:40
End of Window : 11/04/2010 13:15
(all times are in 24 hour format)
Symptoms:
An error in the monitoring service caused services to incorrectly show as alarmed.
Actions:
System administrators restored the monitoring service to normal function.
- Notification modified: 2010-11-04 13:17:44
RESOLVED DEGRADATION: Sympa Mailing Lists 11/02/2010 16:45 - 11/02/2010 18:50
Description: Sympa Mailing Lists
Start of Window : 11/02/2010 16:45
End of Window : 11/02/2010 18:50
(all times are in 24 hour format)
Symptoms:
Messages sent through the Sympa mailing list system were not being delivered.
Affected Services:
Sympa mailing lists.
Actions:
The issue was caused by a large message that was sent to a mailing list. Once this message was processed, traffic began to flow normally. Messages that were delayed should be delivered at this time.
- Notification modified: 2010-11-02 20:32:38
RESOLVED OUTAGE: Smartsite was unavailable 11/02/2010 07:31 - 11/02/2010 08:00
Description: Smartsite was unavailable
Start of Window : 11/02/2010 07:31
End of Window : 11/02/2010 08:00
(all times are in 24 hour format)
Symptoms:
SmartSite was down due a problem that developed during a scheduled regular maintenance for Tuesday 11/2/10.
Affected Services:
Smartsite WebDAV
Actions:
The SmartSite restart on 11/2/10 at 5:30am to apply new SSL certificates for SmartSite and Final Grade Submission is complete. The deployment was done during the weekly system maintenance window (Tuesday at 05:30 to 7:00). Upon testing WebDAV was unavailable after the restart. System administrators traced the issue to one of the app nodes (ucdavis4) and restarted. The problem was a Tomcat permissions issue on the certificate. Except for WebDAV services, the system was available at 7:00am. WebDAV was fully functional at 8:00am. A message statement was posted to SmartSite and operations post a message to the status page alerting users of additional downtime until 8:00am. This implementation is now complete.
- Notification modified: 2010-11-02 08:48:16
RESOLVED DEGRADATION: Software Website 10/22/2010 08:00 - 10/22/2010 16:15
Description: Software Website
Start of Window : 10/22/2010 08:00
End of Window : 10/22/2010 16:15
Symptoms:
Departmental billing information was not being successfully transmitted, causing downloads of paid software to fail.
Affected Services:
Any software package available at software.ucdavis.edu that requires payment.
Actions:
System administrators corrected the database configuration error that caused the issue.
- Notification modified: 2010-10-22 16:46:11
RESOLVED OUTAGE: Sympa (Lists) 10/21/2010 21:24 - 10/21/2010 23:00
Description: Sympa (Lists)
Start of Window : 10/21/2010 21:24
End of Window : 10/21/2010 23:00
Symptoms:
Sympa (Lists) was not delivering email.
Affected Services:
Lists
Actions:
System administrators have resolved the issue. All email not delivered during the outage was queued and successfully delivered once service was restored.
- Notification modified: 2010-10-21 23:17:37
RESOLVED OUTAGE: Software Website 10/21/2010 23:00 - 10/21/2010 23:35
Description: Software Website
Start of Window : 10/21/2010 23:00
End of Window : 10/21/2010 23:35
(all times are in 24 hour format)
Symptoms:
A problem was identified in the Software Liscensing database.
Affected Services:
Software.ucdavis.edu
Actions:
Database administrators emergency maintenance was successful.
- Notification modified: 2010-10-21 23:44:43
RESOLVED DATA NETWORK OUTAGE: Network Outage Notice 10/20/2010 07:37 - 10/20/2010 08:23
Description: Network Outage Notice
Start of Window : 10/20/2010 07:37
End of Window : 10/20/2010 08:23
(all times are in 24 hour format)
Symptoms:
Network connectivity for users and services in Med Sci I B and Schalm Hall.
Affected Services:
Network connectivity for users and services in Med Sci I B and Schalm Hall.
The following VLANs are affected:
BOOKSTORE-1-FW
COUNSELING-3-FW
DEAN-VETMED-2-FW
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
HVAC-2-FW
IT-CRETV-3-FW
LIBRARY-4-FW
LIBRARY-5-FW
LIBRARY-8
MOOBILENET(X)
O&M:UTILITIES-1
VH-ADMIN-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-RESEARCH-1-FW
Actions:
The failed card has been replaced. Normal connectivity is restored at this time. NOC programmers are still working with the vendor to determine the cause of the outage.
- Notification modified: 2010-10-20 09:08:23
RESOLVED OUTAGE: Sympa Mailing List 10/18/2010 16:30 - 10/18/2010 17:09
Description: Sympa Mailing List
Start of Window : 10/18/2010 16:30
End of Window : 10/18/2010 17:09
(all times are in 24 hour format)
Symptoms:
The Sympa mailing list server was rejecting messages. Initially, mail messages were bounced back with 'User Unknown' errors. During later parts of the outage, messages were queued for future delivery. All senders were notified of the bounced email and should resend their messages.
Affected Services:
The Sympa mailing list server.
Actions:
System Administrators fixed a wrongly formatted configuration file.
- Notification modified: 2010-10-18 23:47:45
PLANNED DATA NETWORK MAINTENANCE: Core router maintenance 10/21/2010 03:00 - 10/21/2010 05:00
Description: Core router maintenance
Start of Window : 10/21/2010 03:00
End of Window : 10/21/2010 05:00
(all times are in 24 hour format)
Purpose:
Perform vendor recommended software upgrade on area 2 and
area 7 core routers.
Impact:
Possible intermittent outages to campus traffic periodically
throughout the maintenance window.
Affected Services:
Please view http://cr.ucdavis.edu/commsrv/network/areamap.cfm
to see buildings in area 2 and 7.
BUILDINGS:
ACADMC SURGE
ADMINISTRATION TRL WEST
ADV MATERIALS RES LAB
AH HORSE
ANNUAL FUND TRLR
BAINER
BARGAIN CUST
CENGAR TRLR
CHANCELLOR RESIDENCE
CHEM
CHEM ANX
CHLLD WTR EQ BLD
CROC NUC LAB
CRS CULT CTR
DUTTON HALL
DV 116 A ST
DV 207 THIRD
ELDERBERRY COTTAGE
ENGINEERING 2 WIND TUNNEL
ENOL
EVERSN
FRBORN
GHAUSI HALL (AKA EU3)
GUILBERT HSE
HCD CMPTR LB
HICKEY GYM
HUNT
INTERNATIONAL HOUSE
KEMPER HALL
MATH BUILDING
MECH SEW CONTROL BLDG
MEYER
MU
NORTH HALL
PARSONS
PHY SCI LIB
PHYGEO
PHYS/GEO TRAILER
PLANT & ENV SCIENCE
QUAD PARKING
ROESLR
SCHOOL OF EDUCATION BLDG
SOCSCI&HUMAN
SOUTH HALL
TB 8
TB 30
TB 116
TB 117
TB 123
TB 206
TB 207
TEMP CLSRM 2
UNITRANS MNT
VALLEY OAK COTTAGE
VMEYER
VRHIES
WALNUT COTTAGE
WATERSHED SCIENCE RES CTR
WICKSN
WILLOW COTTAGE
YOUNG
VLANs:
ACAD-PREP-PROG-1-DMZ
ACAD-PREP-PROG-1-FW
ACTG&FINAC-1-FW
ACTG&FINAC-3-FW
ADMIS&OUTRCH-1
ADVISING-SVS-1-FW
AG-ECONOMICS-1-DMZ
AG-ECONOMICS-1-FW
ALUMNI-AFFRS-1-FW
ANIMAL-SCI-1-DMZ
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ANTHROPOLOGY-1-DMZ
ANTHROPOLOGY-1-FW
ART-1-FW
ASUCD-1-DMZ
ASUCD-1-FW
ATS-CLSSRM-2-NR
ATS-CLSSRM-7-NR
BOOKSTORE-1-DMZ
BOOKSTORE-1-FW
BOOKSTORE-2
CALSPACE-CNTR-1
CALSPACE-CNTR-2
CALSPACE-CNTR-3-FW
CAMPUS-EV&IN-1-DMZ
CAMPUS-EV&IN-1-FW
CAMPUS-EV&IN-2-DMZ
CAMPUS-EV&IN-2-FW
CASHIER-1-FW
CBST-1-FW
CBST-2
CHANCELLOR-1-FW
CHANCELLOR-3
CHANCELLOR-4
CHANCELLOR-5-DMZ
CHANCELLOR-5-FW
CHANCELLOR-9-FW
CHEMISTRY-1-DMZ
CHEMISTRY-1-FW
CHEMISTRY-2-FW
COUNSELING-1-FW
COUNSELING-2-FW
COUNSELING-3-DMZ
COUNSELING-3-FW
CROC-NUC-LAB-1
CROC-NUC-LAB-2
CTR-AG-ISSUE-1-FW
CTR-COMP-SCI/EN-1
CTR-COMP-SCI/EN-2
CTR-MIND-BRAIN-1-FW
CTR-MIND-BRAIN-3-FW
DC&CLIENT-SVC-12-FW
DC&CLIENT-SVC-46
DEAN-AG-2-FW
DEAN-AG-3-FW
DEAN-AG-6-DMZ
DEAN-AG-6-FW
DEAN-ENGIN-1
DEAN-ENGIN-2
DEAN-ENGIN-3
DEAN-ENGIN-4
DEAN-ENGIN-5
DEAN-L&S-1-DMZ
DEAN-L&S-1-FW
DEAN-L&S-2-FW
DEAN-L&S-3-DMZ
DEAN-L&S-3-FW
DEAN-L&S-4-FW
DEAN-MED-ADM-13-FW
DEAN-MED-ADM-15-FW
DEAN-MED-ADM-5-FW
ECONOMICS-1-DMZ
ECONOMICS-1-FW
ECONOMICS-2-FW
EDUCATION-1-DMZ
EDUCATION-1-FW
ENG-AP-SCI-1
ENG-BIO&AG-1
ENG-BIOMED-2
ENG-BIOMED-4-FW
ENG-CHEM&MAT-1
ENG-CHEM&MAT-2-FW
ENG-CHEM&MAT-3-DMZ
ENG-CHEM&MAT-3-FW
ENG-CIVL&ENV-1
ENG-CIVL&ENV-2
ENG-CIVL&ENV-4
ENG-CIVL&ENV-6-DMZ
ENG-CIVL&ENV-6-FW
ENG-CMPR-SCI-1
ENG-CMPR-SCI-4
ENG-CMPR-SCI-5
ENG-CMPR-SCI-7
ENG-ELEC&CMP-1
ENG-ELEC&CMP-2
ENG-ELEC&CMP-3
ENG-ELEC&CMP-4
ENG-MCH&AERO-1
ENG-MCH&AERO-1-DMZ
ENG-MCH&AERO-2
ENG-MCH&AERO-3
ENG-MCH&AERO-4
ENGLISH-1-DMZ
-1-FW
GEN-ACAD-1
GENOME-CTR-1-FW
GEOLOGY-1-FW
GEOLOGY-2-FW
HISTORY-1-DMZ
HISTORY-2-FW
HOUSING-2-FW
HR&RISK-MGMT-1-DMZ
HR&RISK-MGMT-1-FW
HR&RISK-MGMT-3-FW
HR&RISK-MGMT-4-FW
HUMANTS-INST-1-2-DMZ
HUMANTS-INST-1-FW
HUMANTS-INST-2-FW
HUMN&COM-DEV-1-FW
HVAC-1-FW
HVAC-2-FW
IDAV-1
IDAV-2-DMZ
IDAV-2-FW
IDAV-CSE-1-2-DMZ
IDAV-CSE-1-FW
IDAV-CSE-2-FW
IN-GOVT-AFF-2
INST-T-DYNAM-1
INST-TRNS-ST-1
INST-TRNS-ST-2-DMZ
INST-TRNS-ST-2-FW
INTGRTD-STDS-1
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-2
INTRN&CR-CTR-1-2-DMZ
INTRN&CR-CTR-1-FW
INTRN&CR-CTR-2-FW
IT-COMMUNRES-13-FW
IT-CRETV-2-FW
IT-CRETV-3-FW
IT-CRETV-COM-1-DMZ
IT-CRETV-COM-1-FW
IT-DSCMP-A&S-2-FW
IT-INFO-RES-10
IT-INFO-RES-18
JMIE-1
JMIE-2-FW
JMIE-3-FW
LANG-LIT-1-FW
LAW-1-2-DMZ
LAW-1-FW
LAW-2-FW
LAW-CLSSRM-NR
LAWR-1-DMZ
LAWR-1-FW
LAWR-2
LAWR-4-NR
LDA-3-FW
LIBRARY-4-FW
LIBRARY-5-FW
LIBRARY-8
LRN-SKLS-CTR-1-FW
M-PSYCHIATRY-1
MATHEMATICS-1-DMZ
MATHEMATICS-1-FW
MEYER-COMM-1
MGMT-SCH-OF-1-FW
MOOBILENET(X)
MU-GENERAL-1
MU-GENERAL-2
MU-GENERAL-3
NEAT-ORU-1-DMZ
NEAT-ORU-1-FW
NEUROPHY-BEH-1-FW
NMR-FACILITY-1-FW
NUTRITION-1-DMZ
NUTRITION-1-FW
O&M-CHCP-1-DMZ
O&M-CHCP-1-FW
O&M:UTILITIES-1
PARKING-SVCS-1-FW
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PHYS-PLANT-4-FW
PHYS-PLANT-5-FW
PHYSICS-1-DMZ
PHYSICS-1-FW
PHYSICS-2-FW
PHYSICS-4-FW
PLAN&BUDGET-1-FW
PLANT-SCIENCES-1-DMZ
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-11-NR
PLANT-SCIENCES-12-NR
PLANT-SCIENCES-2-DMZ
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-5-FW
PLANT-SCIENCES-6-FW
PLANT-SCIENCES-8-DMZ
PLANT-SCIENCES-8-FW
PLANT-SCIENCES-9-FW
POLIT-SCI-1-DMZ
POLIT-SCI-1-FW
PSYCHOLOGY-1-3-DMZ
PSYCHOLOGY-1-FW
PSYCHOLOGY-2-FW
PSYCHOLOGY-3-FW
RADIO-INTEROP-1-FW
REC-HALL-2-FW
REGISTRAR-1-FW
RES-MGMT&PLNG-1
SM-RUM-CRSP-1
SOC-SCI-ADM-1-FW
SOC-SCI-DSS-1-FW
SOC-SCI-DSS-2-FW
SOCIOLOGY-1-DMZ
SOCIOLOGY-1-FW
STATISTICS-1-DMZ
STATISTICS-1-FW
STDT-JUD-AFF-1-FW
STUD-AFF-RES-1-DMZ
STUD-AFF-RES-1-FW
STUDENT-ACTV-1-DMZ
STUDENT-ACTV-1-FW
STUDENT-AFFRS-1-FW
STUDENT-AFFRS-3-FW
TEXT-&-CLOTH-1-DMZ
TEXT-&-CLOTH-1-FW
U-EXTENSION-1-FW
UC-LANG-CONS-1-FW
USDA-2-FW
VC-ADMIN-1-FW
VC-RESEARCH-1-FW
VC-STU-AFFRS-1-3-DMZ
VC-STU-AFFRS-2
VC-STU-AFFRS-3-FW
VIT&ENOL-1-FW
VM-RESEARCH-1-FW
W-&-F-BIO-1-DMZ
W-&-F-BIO-1-FW
WCEC-1
WLS-CAMPUS-2
WLS-UNMANAGED-1
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2010-10-24 16:32:53
RESOLVED DEGRADATION: SmartSite 10/15/2010 00:30 - 10/15/2010 01:30
Description: SmartSite
Start of Window : 10/15/2010 00:30
End of Window : 10/15/2010 01:30
(all times are in 24 hour format)
Symptoms:
Users accessing SmartSite may have experienced degraded performance.
Affected Services:
SmartSite
Actions:
System administrators and rSmart have resolved the issue.
- Notification modified: 2010-10-15 01:49:17
RESOLVED DEGRADATION: Banner Database 10/14/2010 18:00 - 10/14/2010 18:20
Description: Banner Database
Start of Window : 10/14/2010 18:00
End of Window : 10/14/2010 18:20
(all times are in 24 hour format)
Symptoms:
Some users may have experienced issues when connecting to services that rely on Banner, including
SISWeb and SmartSite.
Affected Services:
SISWeb, SmartSite and any other Banner-dependent services.
Actions:
Database administrators have resolved the issue.
- Notification modified: 2010-10-14 18:34:25
RESOLVED OUTAGE: AFS dependent services 10/13/2010 09:08 - 10/13/2010 09:37
Description: AFS dependent services
Start of Window : 10/13/2010 09:08
End of Window : 10/13/2010 09:37
(all times are in 24 hour format)
Symptoms:
Due to problems with the AFS volumes, users were not able to access MyUCDavis, Course Management, Banner, and web pages whose content is stored on the AFS servers; such as www.ucdavis.edu and geckomail.ucdaivs.edu.
Affected Services:
Including, but not limited to:
MyUCDavis
Course Management
Banner
www.ucdavis.edu
directory.ucdavis.edu
Actions:
Data Center administrators restored the AFS volumes and servers.
- Notification modified: 2010-10-13 10:12:21
RESOLVED OUTAGE: MyUCDavis and Course Management Was Inaccessible 10/12/2010 20:35 - 10/12/2010 21:20
Description: MyUCDavis and Course Management Was Inaccessible
Start of Window : 10/12/2010 20:35
End of Window : 10/12/2010 21:20
(all times are in 24 hour format)
Symptoms:
MyUCDavis and Course Management suffered degraded performance as a result of temporary AFS server outages.
Affected Services:
MyUCDavis
Actions:
System administrators have restored these services and are investigating the cause of the outage.
- Notification modified: 2010-10-12 21:52:05
PLANNED MAINTENANCE: CAS Upgrade - aborted 10/08/2010 10:00 - 10/08/2010 11:50
Description: CAS Upgrade - aborted
Start of Window : 10/08/2010 10:00
End of Window : 10/08/2010 11:50
(all times are in 24 hour format)
Purpose:
As previously communicated, CAS was to be upgraded to a High Availability configuration on Friday October 8th at 10:00pm.
The upgrade process involved a DNS change for the cas.ucdavis.edu service. Most clients saw only a brief interruption of CAS service as the old DNS data expired and new DNS data was retrieved.
If, after the upgrade, authentication through CAS was not possible, your DNS cache needed to be updated. Please note that application servers using CAS may have needed a forced DNS cache update if they had lost the ability to authenticate via CAS.
The upgrade would have also removed support for the legacy CAS authentication URL: https://cas.ucdavis.edu/login. If CAS authentication for an application server failed after the upgrade, your authentication URL configuration may have had need to be updated to the permanent URL: https://cas.ucdavis.edu/cas/login.
For information about flushing your DNS cache, please refer to the following xbase article: http://xbase.ucdavis.edu/2098
Impact:
The CAS upgrade scheduled for the night of October 8th has been rolled back after being temporarily put into production. Shortly after the upgrade it was found that Java CAS clients do not automatically respond to DNS changes. This would have broken CAS authentication for all Java clients until a server restart.
The CAS team decided to roll back the changes and postpone the upgrade until clients are given advance warning of this situation.
Affected Services:
Java CAS clients
- Notification modified: 2010-10-09 07:38:47
RESOLVED DEGRADATION: Smartsite 10/07/2010 15:10 - 10/07/2010 15:25
Description: Smartsite
Start of Window : 10/07/2010 15:10
End of Window : 10/07/2010 15:25
(all times are in 24 hour format)
Symptoms:
Smartsite service was degraded. Some users were unable to access Smartsite.
Affected Services:
Smartsite
Actions:
The issue has been resolved.
- Notification modified: 2010-10-09 07:01:40
MAINTENANCE: Sympa Performance Tuning 09/30/2010 21:00 - 09/30/2010 21:15
Description: Sympa Performance Tuning
Start of Window : 09/30/2010 21:00
End of Window : 09/30/2010 21:15
(all times are in 24 hour format)
Purpose:
Sympa will be temporarily unavailable tonight while the database is restarted for performance tuning.
Impact:
The outage is expected to last less than 15 minutes and no email will be lost, only delayed.
Affected Services:
Sympa (Lists)
- Notification modified: 2010-09-30 22:22:25
RESOLVED DEGRADATION: Campus Website Was Unresponsive 09/28/2010 18:00 - 09/28/2010 18:15
Description: Campus Website Was Unresponsive
Start of Window : 09/28/2010 18:00
End of Window : 09/28/2010 18:15
(all times are in 24 hour format)
Symptoms:
Due to the 2010 California Gubernatorial Debate, our web servers experienced high loads. This may have resulted in many users not being able to access our web site for a brief interval.
Affected Services:
UC Davis campus web site.
- Notification modified: 2010-09-28 19:25:36
RESOLVED DEGRADATION: MyUCDavis 09/23/2010 18:44 - 09/23/2010 22:45
Description: MyUCDavis
Start of Window : 09/23/2010 18:44
End of Window : 09/23/2010 22:45
(all times are in 24 hour format)
Symptoms:
Due to heavy load, MyUCDavis was exhibiting degraded performance. Some users were unable to log in.
Affected Services:
MyUCDavis
Actions:
System Administrators rebooted the database servers and service was restored.
- Notification modified: 2010-09-24 08:56:21
RESOLVED DEGRADATION: Course Management 09/23/2010 16:11 - 09/23/2010 19:15
Description: Course Management
Start of Window : 09/23/2010 16:11
End of Window : 09/23/2010 19:15
(all times are in 24 hour format)
Symptoms:
Due to heavy load, Course Management's performance was degraded.
Affected Services:
Course Management
Actions:
The load abated.
- Notification modified: 2010-09-24 14:32:13
RESOLVED OUTAGE: Sympa e-mail list-processor 09/23/2010 15:55 - 09/23/2010 16:35
Description: Sympa e-mail list-processor
Start of Window : 09/23/2010 15:55
End of Window : 09/23/2010 16:35
(all times are in 24 hour format)
Symptoms:
Sympa was unable to process e-mail lists for about 40 minutes while it was being subjected to an inordinate volume of requests; what amounted to, essentially, a Denial-Of-Service (DOS) attack.
Affected Services:
Sympa; the campus List Processor
Actions:
System Administrators identified the source and blocked its traffic to Sympa.
- Notification modified: 2010-09-24 14:33:20
DATA NETWORK MAINTENANCE: Core Router Maintenance 2010-09-22 00:00 2010-09-22 05:00
Description: Core Router Maintenance
Start of Window : 2010-09-22 00:00
End of Window : 2010-09-22 05:00
Purpose:
Perform vendor recommended software upgrade on redundant core campus router.
Impact:
Intermittent outages to campus traffic periodically throughout the maintenance window.
Affected Services:
All inter-area and off-campus traffic.
- Notification modified: 2010-09-22 05:20:03
RESOLVED OUTAGE: Intermittent disruptions of campus network traffic. 2010-09-21 07:02
Description: Intermittent disruptions of campus network traffic.
Start of Window : 2010-09-21 07:02
(all times are in 24 hour format)
Symptoms:
Campus experienced intermittent network connectivity.
Affected Services:
Campus Wide network traffic.
Actions:
NOC Personnel have identified the root cause of the outage and are working with the equipment vendor to provide a permanent solution. At this time, normal connectivity is restored.
- Notification modified: 2010-09-21 09:06:10
PLANNED DATA NETWORK MAINTENANCE: Core Router Maintenance 2010-09-20 00:00 2010-09-20 05:00
Description: Core Router Maintenance
Start of Window : 2010-09-20 00:00
End of Window : 2010-09-20 05:00
(all times are in 24 hour format)
Purpose:
Perform vendor recommended software upgrade on core campus
router.
Impact:
Intermittent outages to campus traffic periodically
throughout the maintenance window
Affected Services:
All inter-area and off-campus traffic
- Notification modified: 2010-09-20 08:47:51
RESOLVED DEGRADATION: Banner 2010-09-15 10:14 2010-09-15 15:45
Description: Banner
Start of Window : 2010-09-15 10:14
End of Window : 2010-09-15 15:45
(all times are in 24 hour format)
Symptoms:
Several services were degraded due to high load on the Banner service.
Affected Services:
Student Course Registration via SISWeb, MyUCDavis Courseware Tools, SmartSite course sites, Final Grade Submissions, Admissions, and other services dependent on Banner may have been affected.
Actions:
The Banner database server was rebooted to implement memory configuration changes recommended by the database vendor. The system has returned to normal after the reboot.
- Notification modified: 2010-09-16 21:37:29
RESOLVED DEGRADATION: SMTP 2010-09-14 14:50 2010-09-14 16:30
Description: SMTP
Start of Window : 2010-09-14 14:50
End of Window : 2010-09-14 16:30
(all times are in 24 hour format)
Symptoms:
IT Express received a number of reports regarding slow SMTP response.
Affected Services:
SMTP
Actions:
System Administrators reported a high load to the SMTP servers causing delays. This has now subsided and SMTP servers are back to normal.
- Notification modified: 2010-09-14 16:59:40
PLANNED MAINTENANCE: SmartSite Maintenance 2010-09-14 05:00 2010-09-14 06:00
Description: SmartSite Maintenance
Start of Window : 2010-09-14 05:00
End of Window : 2010-09-14 06:00
Purpose:
A SmartSite server restart was done to implement changes to the My Classes interface in MyUCDavis, which has been updated to include SmartSite courses.
Impact:
Smartsite was unavailable during the maintenance.
Affected Services:
SmartSite
- Notification modified: 2010-09-14 06:16:20
EMERGENCY DATA NETWORK MAINTENANCE: Interface Troubleshooting 2010-09-11 01:00 2010-09-11 03:00
Description: Interface Troubleshooting
Start of Window : 2010-09-11 01:00
End of Window : 2010-09-11 03:00
Purpose:
Troubleshooting was performed on interfaces of one of the
core campus routers.
Impact:
Short periods of higher than normal packet loss and latency
were expected.
Affected Services:
All inter-area campus traffic.
- Notification modified: 2010-09-11 07:07:37
RESOLVED DATA NETWORK DEGRADATION: Intermittent Disruptions 2010-09-08 06:10 2010-09-08 08:00
Description: Intermittent Disruptions
Start of Window : 2010-09-08 06:10
End of Window : 2010-09-08 08:00
Symptoms:
A failing uplink interface on the primary router for Area 7 caused intermittent disruptions of campus network traffic.
Affected Services:
Campus network traffic was affected; primarily that which pertained to Area 7.
Actions:
The single failing interface was disabled, and traffic routed through an alternate path.
- Notification modified: 2010-09-11 06:51:34
PLANNED DATA NETWORK MAINTENANCE: Redundant Link Normalization 2010-09-08 18:30 2010-09-08 20:30
Description: Redundant Link Normalization
Start of Window : 2010-09-08 18:30
End of Window : 2010-09-08 20:30
(all times are in 24 hour format)
Purpose:
Return the campus core network to a stable, fully redundant state.
Impact:
Noticeable impact to campus traffic.
Affected Services:
All inter-area campus traffic.
- Notification modified: 2010-09-08 20:10:21
MAINTENANCE: MyInfoVault 2010-09-08 17:10 2010-09-08 17:15
Description: MyInfoVault
Start of Window : 2010-09-08 17:10
End of Window : 2010-09-08 17:15
(all times are in 24 hour format)
Purpose:
Performed emergency maintenance to address errors related to the workflow engine.
Impact:
MyInfoVault was be unavailable during the maintenance window.
Affected Services:
MyInfoVault
- Notification modified: 2010-09-08 17:30:26
PLANNED DATA NETWORK MAINTENANCE: Campus Wireless moobilenet/moobilenetX 2010-09-13 05:00 2010-09-13 07:00
Description: Campus Wireless moobilenet/moobilenetX
Start of Window : 2010-09-13 05:00
End of Window : 2010-09-13 07:00
(all times are in 24 hour format)
Purpose:
Vendor recommended preventative maintenance.
Impact:
No moobilenet/moobilenetx access as controllers reboot.
Individual outages not expected to last more than 10 minutes.
Affected Services:
All campus managed wireless.
- Notification modified: 2010-09-13 09:32:30
PLANNED DATA NETWORK MAINTENANCE: Areas 1,2,4,5,6,7,8,9,10,11,13,42 ADF and CDF Router Software Up 2010-09-08 01:00 2010-09-08 06:00
Description: Areas 1,2,4,5,6,7,8,9,10,11,13,42 ADF and CDF Router Software Up
Start of Window : 2010-09-08 01:00
End of Window : 2010-09-08 06:00
(all times are in 24 hour format)
Purpose:
Install vendor recommended software on the CDF routers and ADF routers in Areas 1,2,4,5,6,7,8,9,10,11,13,42.
Impact:
No interruption in service is expected. Each Area has a pair of redundant ADF routers. Software upgrades will be applied to single routers of each pair, with the redundant router providing service while maintenance is performed.
Affected Services:
Buildings
---------
ACADMC SURGE
ACF SHLTR 4
ADMINISTRATION TRL WEST
ADV MATERIALS RES LAB
AG FIELD STA
AG SERV OFF
AG SERV ST E
AGGIE STADIUM EAST
AGGIE STADIUM NORTH
AGGIE STADIUM WEST
AH HORSE
ANNUAL FUND TRLR
APCARU
AQ WEED LAB
ARC
ARC PAVILION
ARS M3
ARS R1
ARS TR 1537
ART
ART ANNEX
ASMDSN
ATIRC
ATIRC OFFICE TRL #1
BAINER
BARGAIN CUST
BASEBALL PRESSBOX
BEEBIO
BHRL ALM&VIS
BRIGGS
CARU MOD OFC
CELL BIO LAB
CENGAR TRLR
CHANCELLOR RESIDENCE
CHEM
CHEM ANX
CHLLD WTR EQ BLD
CNPRC CEF
CONFERENCE CENTER
CONTAINED RESEARCH
COWELL
CRC TR 1222-RAPTOR CENTER
CROC NUC LAB
CRS CULT CTR
CRUESS
CTR COMP MED
CTR EQ HLTH
CTR FOR COMPANION AN HLTH
CTR NEUROSCI
DANR SRV BLD
DATA CENTER
DUTTON HALL
DV 105 E ST
DV 116 A ST
DV 116 B ST
DV 1450 DREW AVE
DV 1460 DREW
DV 1560 DREW
DV 1616 DA VINCI CT
DV 1632 DA VINCI CT
DV 1633 DA VINCI CT
DV 1712 PICASSO STREET
DV 1850 RESEARCH PARK DR
DV 200 B ST
DV 202 COUSTEAU PLACE
DV 207 THIRD
DV 255 COUSTEAU PLACE
DV 267 COUSTEAU PLACE
DV 279 COUSTEAU PLACE
DV 2795 2ND STREET
DV 501 OAK AVE
DV 607 PENA DR
DV 633 PENA DR
DV REGNCY SQ
EARTH AND PHYSICAL SCI
ECOLOGY LAB
EH
EH TRAILER
ELDERBERRY COTTAGE
ENGINEERING 2 WIND TUNNEL
ENOL
ENV SVC HQ
EQUINE PERFORMANCE LAB
EVERSN
FACILITIES MECHANICAL
FACILITIES SERVICES
FACILITIES SHOPS
FIRE HSE
FPMS LAB&OFC
FPMS OFC TRL
FRBORN
GENOME & BIO SCI FACILTY
GEOTECH CENT
GEOTECH INST
GHAUSI HALL (AKA EU3)
GR OFFICE
GRMPLSM LAB
GSM GALLAGHER HALL
GUILBERT HSE
HARING
HART
HCD CMPTR LB
HD 2&3
HD H 051
HEALTH & WELLNESS CENTER
HICKEY GYM
HOAGLD
HOUSING ADMN
HSC AUXILIARY
HSC RECEIVING/MAIL
HUMAN RESOURCES ADMN BLDG
HUNT
HUTCH
IEHR CLN MED
IEHR OFC&LAB
IEHR RECVING
IET COMMUNICATIONS RESOUR
IET-CEV NXT TO AHU2
IET-CEV NXT TO TB 196
INT AUD TRLR
INTERNATIONAL HOUSE
IT EQUIPMENT SHELTER
IT-Env Cntrl 1 UCDNet2
IT-Env Cntrl 2 UCDNet2
KEMPER HALL
KERR
KING
KING HALL TRAILER
KLEIBR
LEUKEMIA LAB
LIB
MANN LAB
MATH BUILDING
MECH SEW CONTROL BLDG
MED SCI 1 C
MED SCI I B
MEYER
MONDAVI CENTER
MONDAVI CENTER ADMIN
MRAK
MU
MUSIC
NEUROSCI BLD
NORTH HALL
OLSON
P HEADQTRS
PARSONS
PFH B
PHY SCI LIB
PHYGEO
PHYS/GEO TRAILER
PLANT & ENV SCIENCE
PP LAB
PRI NORTH COLONY RECORDS
PRI SECURITY KIOSK
PRIM COL OFC
PRIM QUARNTN
PRIM RSCH OF
PRIMATE CENTER ADMIN
PRIMATE CENTER AW2
PRIMATE CENTER LAB
PRIMATE CENTRAL SUPPLY
PRIMATE MED OFF
PRIMATE VIROLOGY & IMMU
ROBBNS ANX
ROEDING
SCIENCE LECTURE
SOCIAL SCIENCE & HARC
SOCSCI&HUMAN
SOUTH ENTRY PARKING STRUC
SOUTH HALL
SPROUL
STORER
STUDENT HEALTH COWELL ANX
TB 116
TB 117
TB 123
TB 127
TB 174
TB 184
TB 196
TB 206
TB 207
TB 30
TB 8
TELCOM
TEMP CLSRM 2
THURMAN
TSRF
TUPPER HALL
UNITRANS MNT
UNIV CLUB
UNIV EXT BLD
UNIV SVCS BL
URBAN FRSTRY
VALLEY OAK COTTAGE
VEG FLD HQ B
VET HDQRS
VET MED 2
VET MED 3A
VET MED GENETICS LAB
VET MED LAB FACILITY
VET MED MULTIPURPOSE TEAC
VET META RES
VET VES EX B
VITI RELO A
VITI RELO B
VM OFC ANNEX
VMEYER
VMIF (AKA) GLADYS VALLEY
VMTH
VMTH HOLD
VMTH ISOL
VMTH SURG
VMTH WARD
VRHIES
WALKER
WALNUT COTTAGE
WASTE WATER TREATMENT
WATERSHED SCIENCE RES CTR
WEATHER STA
WELLMN
WESTERN CENTER FOR AG
WESTERN HUMAN NUTRI RES C
WICKSN
WILLOW COTTAGE
WRIGHT HALL(DRAMA)
WS&E FLB
WS&E HYD L2
WST ENTRY TR
YOUNG
ZOOFLB
- Notification modified: 2010-09-08 14:29:10
RESOLVED OUTAGE: Campus Core Router 2010-09-08 06:13 2010-09-08 10:00
Description: Campus Core Router
Start of Window : 2010-09-08 06:13
End of Window : 2010-09-08 10:00
(all times are in 24 hour format)
Symptoms:
Due to a software upgrade failure, one of the Core Campus Routers had stopped passing traffic.
Affected Services:
Network connectivity. As a result, some users had sporadic or no connectivity to core campus computing services. These services included, but were not limited to, Central Campus Email, XEDA, MyUCDavis, SmartSite, Banner, and internal VLAN traffic.
Actions:
As of 10:00 AM, the NOC Programmers had bypassed the failed system, restoring connectivity to all services and began work toward restoring the redundant links for fail-over protection.
- Notification modified: 2010-09-08 14:26:48
RESOLVED OUTAGE: Banner 2010-09-07 12:01 2010-09-07 12:45
Description: Banner
Start of Window : 2010-09-07 12:01
End of Window : 2010-09-07 12:45
(all times are in 24 hour format)
Symptoms:
Banner was unavailable temporarily due to high loads.
Affected Services:
Student Course Registration via SISWeb, MyUCDavis Courseware Tools, SmartSite course sites, and other services dependent on Banner were unavailable.
Actions:
The load to the Banner servers has decreased and the service is back to normal.
- Notification modified: 2010-09-07 12:55:07
PLANNED MAINTENANCE: Banner Application Upgrade Complete 2010-09-03 00:00 2010-09-06 15:30
Description: Banner Application Upgrade Complete
Start of Window : 2010-09-03 00:00
End of Window : 2010-09-06 15:30
(all times are in 24 hour format)
Purpose:
Upgrade the Banner Application.
Impact:
All users accessing the Banner Application.
Affected Services:
The upgrade of the UC Davis Student Information System (Banner) is complete and is open to all users for normal administrative tasks. Student access is also open except for class registration which will be available Tuesday morning. It is accessed by going to the SIS.UCDAVIS.EDU site.
If you experience any issues please contact the Banner Help Desk.
Banner Help Desk
530-754-2500
- Notification modified: 2010-09-06 15:53:01
RESOLVED DEGRADATION: 2010-09-01 07:55 2010-09-01 08:45
Start of Window : 2010-09-01 07:55
End of Window : 2010-09-01 08:45
(all times are in 24 hour format)
Symptoms:
Some Departments were unable to access their XEDA accounts and OWA.
Affected Services:
OWA & XEDA mail.
Actions:
System Administrators resolved a problem with one of the XEDA mail databases.
- Notification modified: 2010-09-01 08:53:31
PLANNED MAINTENANCE: The approval tools for the Online Directory 2010-08-24 18:30 2010-08-25 00:01
Description: The approval tools for the Online Directory
Start of Window : 2010-08-24 18:30
End of Window : 2010-08-25 00:01
(all times are in 24 hour format)
Purpose:
The approval tools for the Online Directory Application is scheduled to undergo maintenance.
Impact:
The Online Directory service at http://listings.ucdavis.edu may be unavailable due to scheduled maintenance starting Tuesday, August 24 at 6:30
p.m. until Wednesday, August 25 at 12:01 a.m. The Online Directory Search will be unaffected.
Affected Services:
The approval tools for the Online Directory.
- Notification modified: 2010-08-25 05:02:06
RESOLVED DEGRADATION: NIS 2010-08-24 11:30 2010-08-24 11:50
Description: NIS
Start of Window : 2010-08-24 11:30
End of Window : 2010-08-24 11:50
(all times are in 24 hour format)
Symptoms:
Some users reported being unable to connect to Data Center Services requiring authentication.
Affected Services:
Reported services included SMTP and the Data Center Bastion host but other services may have been affected.
Actions:
System administrators restored the NIS authentication configuration from back up and services returned to normal.
- Notification modified: 2010-08-24 11:58:20
RESOLVED DEGRADATION: SISWeb 2010-08-23 16:20 2010-08-23 17:00
Description: SISWeb
Start of Window : 2010-08-23 16:20
End of Window : 2010-08-23 17:00
(all times are in 24 hour format)
Symptoms:
Some users reported receiving 403/Forbidden/Access Denied errors after entering their student ID number and Personal Access Code to enter SISWeb.
Affected Services:
SISWeb
Actions:
System administrators removed a faulty server from the load-balanced pool and the service was fully restored.
- Notification modified: 2010-08-23 21:29:11
PLANNED MAINTENANCE: Virtualization Maintenance 2010-08-25 10:00 2010-08-25 11:00
Description: Virtualization Maintenance
Start of Window : 2010-08-25 10:00
End of Window : 2010-08-25 11:00
(all times are in 24 hour format)
Purpose:
The VMware physical hosts servers will undergo maintenance during the day on Wednesday, August 25, 2010.
Impact:
The physical servers will be taken out of the Virtualization Cluster one at a time, tested and then returned to the production pool. We do not expect any Virtual Guest downtime during this maintenance period.
Affected Services:
Data Center Virtualization
- Notification modified: 2010-08-25 10:27:25
RESOLVED OUTAGE: SMTP Interruption 2010-08-18 14:35 2010-08-18 15:10
Description: SMTP Interruption
Start of Window : 2010-08-18 14:35
End of Window : 2010-08-18 15:10
(all times are in 24 hour format)
Symptoms:
Users were unable to send messages through smtp.ucdavis.edu
Affected Services:
SMTP
Actions:
Data Center administrators identified a SMTP service dependency on the home file server and permenantly removed the dependency, thereby restoring Campus Mail delivery service.
- Notification modified: 2010-08-18 15:54:09
RESOLVED OUTAGE: Central Authentication Services (CAS) 2010-08-18 13:52 2010-08-18 14:06
Description: Central Authentication Services (CAS)
Start of Window : 2010-08-18 13:52
End of Window : 2010-08-18 14:06
(all times are in 24 hour format)
Symptoms:
Users were unable to make new connections to the Central Authentication Services (CAS). Existing connections were not affected.
Affected Services:
CAS Authentication and services requiring CAS authentication.
Actions:
System administrators have identified and resolved the issue.
- Notification modified: 2010-08-18 14:58:04
PLANNED MAINTENANCE: Myinfovault 2010-08-11 17:10 2010-08-11 19:00
Description: Myinfovault
Start of Window : 2010-08-11 17:10
End of Window : 2010-08-11 19:00
Purpose:
The workflow and role management software used in MIV will be upgraded to Kuali Rice v1.0.1.1 to v1.0.1.1 UCD SR-1.
Impact:
This upgrade will affect the internal software only. There will be no visible changes to the existing features in MyInfoVault.
Users will be unable to access any information in MIV for the three day maintenance period.
Affected Services:
MyInfoVault
- Notification modified: 2010-08-13 10:05:16
PLANNED MAINTENANCE: MyInfoVault 2010-08-13 17:10 2010-08-16 07:00
Description: MyInfoVault
Start of Window : 2010-08-13 17:10
End of Window : 2010-08-16 07:00
(all times are in 24 hour format)
Purpose:
On the weekend of August 13th at 5:10 p.m. until August 16th at 7:00 a.m., MyInfoVault was down for additional Kuali Rice system maintenance. There was no visible changes to the existing features in MyInfoVault after this upgrade.
Impact:
Users were unable to access any information in MIV for the three day maintenance period.
Affected Services:
MyInfoVault
- Notification modified: 2010-08-16 11:55:43
RESOLVED OUTAGE: Moobilenet & MoobilenetX 2010-08-12 07:12 2010-08-12 08:30
Description: Moobilenet & MoobilenetX
Start of Window : 2010-08-12 07:12
End of Window : 2010-08-12 08:30
(all times are in 24 hour format)
Symptoms:
Moobilenet and moobilenetX are not broadcasting properly from Access Points in multiple areas around campus.
Affected Services:
Multiple campus moobilenet(X) locations.
Actions:
One of the primary wireless controllers stopped communicating and had to be rebooted. At this time, all
Moobilenet(X) APs should be functioning normally.
- Notification modified: 2010-08-12 08:36:14
RESOLVED OUTAGE: Mail server ms13.ucdavis.edu 2010-08-11 20:24 2010-08-11 21:00
Description: Mail server ms13.ucdavis.edu
Start of Window : 2010-08-11 20:24
End of Window : 2010-08-11 21:00
(all times are in 24 hour format)
Symptoms:
IT Express received reports indicating that the mail server ms13.ucdavis.edu is unavailable.
Affected Services:
Users with accounts on this server were unable to access email. Only this server was impacted.
Actions:
System administrators resolved the issue by failing over to redundant hardware.
- Notification modified: 2010-08-13 10:15:35
PLANNED MAINTENANCE: SmartSite upgrade 2010-08-14 05:00 2010-08-14 08:00
Description: SmartSite upgrade
Start of Window : 2010-08-14 05:00
End of Window : 2010-08-14 08:00
(all times are in 24 hour format)
Purpose:
SmartSite received its first major upgrade of the year on Saturday, Aug. 14, starting at 5 a.m.; check the SmartSite page, http://smartsite.ucdavis.edu, on Aug. 13 for updates. The new version is Sakai 2.6.3 (rSmart version 2.6.4), and includes an accumulated set of improvements and fixes.
Impact:
The changes incorporate a major upgrade to Gradebook, including an improved export/import process for grades, and the addition of graphical statistics - a built-in chart that faculty who want to put their grades on a curve should find useful. Other improvements include fixes to the assignment tool, and clarifications to the messages sent to guest access users.
Affected Services:
SmartSite will be unavailable for several hours during the installation.
- Notification modified: 2010-08-14 08:11:15
RESOLVED VOICE NETWORK OUTAGE: Campus calls to Med Center are not going through. 2010-07-30 11:36 2010-07-30 12:00
Description: Campus calls to Med Center are not going through.
Start of Window : 2010-07-30 11:36
End of Window : 2010-07-30 12:00
(all times are in 24 hour format)
Symptoms:
Campus calls to the UCD Med Center were getting fast busy.
Affected Services:
All campus phones calling the Medical Center.
Actions:
Resolved. The Medical Center technicians have reset their
trunk card and calls are completing as of approximately 12 noon.
- Notification modified: 2010-07-31 06:26:57
RESOLVED DEGRADATION: 2010-07-29 13:00 2010-07-29 17:00
Start of Window : 2010-07-29 13:00
End of Window : 2010-07-29 17:00
Symptoms:
An email loop between a campus auto reply system and the new mailing list server resulted in the delayed delivery of approximately 200 email messages.
Affected Services:
Campus E-mail.
Actions:
System administrators stopped the loop, and all mailing lists messages are being processed normally.
- Notification modified: 2010-07-29 17:41:28
RESOLVED DEGRADATION: SMTP 2010-07-28 06:00 2010-07-28 07:28
Description: SMTP
Start of Window : 2010-07-28 06:00
End of Window : 2010-07-28 07:28
(all times are in 24 hour format)
Symptoms:
Some e-mail messages from on- and off-campus senders were being delayed.
Affected Services:
SMTP
Actions:
Data Center Operators isolated and rebooted a low-performing switch, which resolved the issue. Delayed messages will continue to be processed via the e-mail queue for delivery.
- Notification modified: 2010-07-29 17:47:15
RESOLVED DATA NETWORK OUTAGE: Moobilenet & moobilenetx 2010-07-21 18:35 2010-07-21 19:10
Description: Moobilenet & moobilenetx
Start of Window : 2010-07-21 18:35
End of Window : 2010-07-21 19:10
(all times are in 24 hour format)
Symptoms:
Moobilenet & moobilenetx were inaccessible.
Affected Services:
Campus Wireless Network Services.
Actions:
NOC programmers restored Campus Wireless Network Services after discovering a malfunctioning controller and resetting it.
- Notification modified: 2010-07-21 19:24:16
RESOLVED DEGRADATION: SMTP 2010-07-20 06:00 2010-07-20 10:55
Description: SMTP
Start of Window : 2010-07-20 06:00
End of Window : 2010-07-20 10:55
(all times are in 24 hour format)
Symptoms:
Some email messages from on and off campus senders were delayed due to the campus central spam filters being overloaded. At this time the campus smtp and spam filtering servers are operating under a normal load and are processing messages in a timely manner. Queued messages will continue to be delivered throughout day.
Affected Services:
Email going through smtp.ucdavis.edu
- Notification modified: 2010-07-20 12:29:45
RESOLVED OUTAGE: Campus Blackberry Enterprise Server 2010-07-15 16:00 2010-07-15 17:40
Description: Campus Blackberry Enterprise Server
Start of Window : 2010-07-15 16:00
End of Window : 2010-07-15 17:40
(all times are in 24 hour format)
Symptoms:
Email messages were not being delivered to the Blackberry hand-held units.
Affected Services:
The Campus Blackberry Enterprise Service.
Actions:
The issue was resolved by a reboot.
- Notification modified: 2010-07-15 19:34:19
PLANNED DATA NETWORK MAINTENANCE: Cowell/Cowell Annex Fiber Consolidation 2010-07-19 07:00 2010-07-19 09:00
Description: Cowell/Cowell Annex Fiber Consolidation
Start of Window : 2010-07-19 07:00
End of Window : 2010-07-19 09:00
(all times are in 24 hour format)
Purpose:
Consolidate existing fiber in Cowell Building from multiple existing fiber housing units to one fiber housing unit.
Impact:
Users and services in Cowell Annex will experience a brief loss in connectivity while the fibers are moved to the new location.
Affected Services:
BUILDINGS:
STUDENT HEALTH COWELL ANX
VLANs:
FOOD-SERVICE-1-FW
HOUSING-2-FW
MOOBILENET(X)
- Notification modified: 2010-07-19 10:22:57
RESOLVED OUTAGE: CAS 2010-07-09 11:25 2010-07-09 11:40
Description: CAS
Start of Window : 2010-07-09 11:25
End of Window : 2010-07-09 11:40
(all times are in 24 hour format)
Symptoms:
Users were unable to make new connections to various services to due an outage with the Central Authentication Service (CAS), users who were already authenticated should not have experienced any lost connections.
Affected Services:
MyUCDavis, Smartsite, and any other service that uses CAS for authentication
Actions:
System administrators restarted the application server to restore service.
- Notification modified: 2010-07-09 12:26:40
RESOLVED DEGRADATION: SMTP 2010-07-08 07:00 2010-07-10 12:00
Description: SMTP
Start of Window : 2010-07-08 07:00
End of Window : 2010-07-10 12:00
(all times are in 24 hour format)
Symptoms:
Some users reported intermittent email delivery delays.
Actions:
System Administrators made configuration changes to the spam filtering system and we have seen improvements to email delivery times. Users experiencing any delays in receiving email should contact IT Express.
- Notification modified: 2010-07-13 12:14:28
PLANNED MAINTENANCE: MyInfoVault upgrades to be released July 12 2010-07-09 17:10 2010-07-12 07:00
Description: MyInfoVault upgrades to be released July 12
Start of Window : 2010-07-09 17:10
End of Window : 2010-07-12 07:00
(all times are in 24 hour format)
Purpose:
The v3.5 upgrade will enable the completed dossier archives that existed prior to the v3 upgrade on January 19, 2010 available so that all dossiers archived in MIV can now be viewed. These completed archived dossiers will be available to department, school/college, and MIV administrators. Candidates cannot view the archived dossiers.
Impact:
Users will be unable to access any information in MIV the weekend of the upgrade, starting at 5:10 p.m. Friday, July 9, 2010.
Affected Services:
MyInfoVault
- Notification modified: 2010-07-13 06:40:54
RESOLVED DEGRADATION: Banner SIS 2010-06-24 08:57 2010-06-24 14:10
Description: Banner SIS
Start of Window : 2010-06-24 08:57
End of Window : 2010-06-24 14:10
(all times are in 24 hour format)
Symptoms:
Users reports reported slow connection speeds to Banner services.
Affected Services:
Banner & SIS (Student Information System)
Actions:
System administrators identified a networking routing issue that may have the cause of the delays. Administrators will continue monitoring performance through tomorrow morning.
- Notification modified: 2010-06-28 13:27:48
PLANNED MAINTENANCE: MyInfoVault unavailable Wednesday, June 23,
Description: MyInfoVault unavailable Wednesday, June 23, 5:15 p.m. to 6:15p.m
Purpose:
Due to an upgrade for improvements in MyInfoVault, the system was unavailable Wednesday, June 23, 5:15 p.m. to 6:15p.m.
- Notification modified: 2010-06-24 02:00:03
RESOLVED DEGRADATION: Banner 2010-06-23 08:02 2010-06-23 17:40
Description: Banner
Start of Window : 2010-06-23 08:02
End of Window : 2010-06-23 17:40
(all times are in 24 hour format)
Symptoms:
Users have reported slow connection speeds to Banner services. Load has returned to normal.
Affected Services:
Banner & SIS (Student Information System)
Actions:
System administrators are investigating the issue.
- Notification modified: 2010-06-23 17:29:27
RESOLVED DEGRADATION: SYMPA Lists 2010-06-22 13:05 2010-06-22 13:35
Description: SYMPA Lists
Start of Window : 2010-06-22 13:05
End of Window : 2010-06-22 13:35
(all times are in 24 hour format)
Symptoms:
Emails sent to lists were being delayed.
Affected Services:
SYMPA
Actions:
System administrators have resolved the issue. Mail is being delivered normally.
- Notification modified: 2010-06-28 16:10:19
RESOLVED DEGRADATION: Banner Services: 2010-06-22 10:47 2010-06-22 11:36
Description: Banner Services:
Start of Window : 2010-06-22 10:47
End of Window : 2010-06-22 11:36
(all times are in 24 hour format)
Symptoms:
The Banner application was experiencing slow response time.
Affected Services:
All Banner services.
Actions:
The Banner application was degraded due to excessive load. The load has decreased and performance is back to normal.
- Notification modified: 2010-06-28 16:11:09
RESOLVED DEGRADATION: XEDA delayed mail delivery 2010-06-16 09:30 2010-06-16 22:30
Description: XEDA delayed mail delivery
Start of Window : 2010-06-16 09:30
End of Window : 2010-06-16 22:30
(all times are in 24 hour format)
Symptoms:
Xeda mail systems were experiencing some delays when sending and receiving emails. Public folders had not finished replication. Mail was flowing through our systems, but users may have experienced delays in sending mail and message delivery.
- Notification modified: 2010-06-28 16:11:52
SERVICE OUTAGE: UC Davis Home Page 6/7 18:15 - 19:30
Symptoms:
Users were unable to access the main UC Davis home page (http://www.ucdavis.edu).
Actions:
Data Center administrators investigated and restored the home page.
Affected Services:
UC Davis home page (http://www.ucdavis.edu). This was the only
service affected.
- Notification modified: 2010-06-07 19:40:34
Network Maintenance: Campus Wireless, June 4, 17:00-17:30
=================== EMERGENCY Network Maintenance =====================
Description: Campus Wireless
Start of Window : 06/04/2010 17:00
End of Window : 06/04/2010 17:30
(all times are in 24 hour format)
Purpose:
Rebooting Wireless Controller per Vendor recommendation.
Impact:
Brief interruption to Wireless connectivity as controller reboots - experienced outage less than 10 minutes
Affected:
Campus Wireless
- Notification modified: 2010-06-04 17:13:40
Campus Authentication, 11:45am - 11:59 , June 4th, 2010
Symptoms:
UC Davis users were unable to authenticate via the Central Authentication Service (CAS), but authenticated sessions were not affected. Data Center administrators have corrected the problems and authentication requests are being successfully processed.
Affected Services:
Any service that uses CAS for authentication would have been affected by the outage.
- Notification modified: 2010-06-04 12:09:16
MyUCD & CM degradation; Thur. Jun. 3, 2010, 8:15PM-9PM
MyUCDavis & Course Management suffered a minor disruption during a system maintenance activity. Some users may have experienced slowness and/or an inability to connect during this period.
- Notification modified: 2010-06-03 21:43:58
MyInfoVault unavailable June 2, 2010 between 19:00 to 21:00
Due to system maintenance MyInfoVault may have been unavailable Wednesday June 2, 2010 7:00pm to 9:00pm.
- Notification modified: 2010-06-03 21:13:29
Maintenance AFS: 05-29-2010 22:00 until 22:45
In an effort to continue troubleshooting the packet loss seen on the DC network, we backed out a software patch applied to the AFS servers. AFS service was unavailable Saturday May 29, from 22:00 until 22:45. All services relying on AFS were unavailable.
Impact:
Most Data Center services, including MyUCDavis and authentication, were unavailable during this maintenance.
- Notification modified: 2010-05-29 22:59:00
XEDA degraded performance, 5/26/2010 ongoing
System Administrators had received reports from users of slowness with the XEDA service. System Administrators replaced a networking interface, which normalized networking performance.
- Notification modified: 2010-05-26 15:27:55
DC Master switch emergency reboot: Wed 05/26/2010 05:30-06:10
We will be performing emergency maintenance on the Data Center layer 2 master switch. This will involve installing new firmware and a reboot. This is scheduled for Wednesday, May 26, 2010 at 05:30. Expected downtime is approximately 15 min. All Data Center services will be unavailable during this time. We anticipate all services to be restored by 06:00.
We are optimistic that this firmware upgrade will address the network latency issues we have been seeing with various services hosted out of the Data Center.
- Notification modified: 2010-05-26 06:22:03
MyInfoVault unavailable starting May 25 at 5:10 pm to 6:10 pm
Due to an upgrade for improvements in MyInfoVault, the system will be unavailable Tuesday, May 25, 5:10 p.m. to 6:10 p.m.
- Notification modified: 2010-05-25 18:55:58
Service Degradation: MyUCDavis 05/18/10 14:48 - 15:13
Some users received server error messages when attempting to log in to MyUCDavis. System administrators restarted the servers to restore access. All users should now be able to log in successfully.
- Notification modified: 2010-05-18 15:21:06
EMail Delivery, 10:30-12:50, Tuesday, May 18, 2010
Symptoms:
Some users were reporting delays in receiving emails via the campus email servers.
Actions:
Campus email server loads have returned to normal. Data Center Administrator will continue to monitor the situation.
Affected Services:
Some emails sent through the central campus email system may have been delayed.
- Notification modified: 2010-05-18 13:41:06
The Computing Accounts website- Monday, May 17, 1705hrs -1805hrs
The Computing Accounts website (computingaccounts.ucdavis.edu) was unavailable for a period while System Administrators worked to correct an error in the recently updated code for the application.
- Notification modified: 2010-05-17 18:48:13
Entourage EWS connecting to Xeda Exchange: 5/17/10
Some clients using Entourage to connect to XEDA Exchange may have been unable to connect. System Administrators resolved the issue. Please contact xeda-help@ucdavis.edu if you have any questions.
- Notification modified: 2010-05-17 16:23:27
Xeda OWA outage, 2010-05-15 13:55-14:15
Xeda OWA was unavailable. System Administrators restarted OWA services restoring full functionality.
- Notification modified: 2010-05-15 14:21:39
Xeda OWA Maintenance, 05/14/2010 20:00 - 00:00
The Xeda OWA DNS name resolution IP address was changed from the Exchange 2007 to Exchange 2010 servers today, Friday, May 14th at 8 PM, an hour earlier than the regular Xeda maintenance window. The name, owa.ucdavis.edu, remains the same, but will resolve to the new hosts. There would have been some inaccessibility to owa.ucdavis.edu while DNS updated.
- Notification modified: 2010-05-14 23:28:44
Network Maintenance: Generator Test 05/14/2010 05:45-07:00
=================== Network Maintenance =====================
Description: Telecom Building Generator Test
Start of Window : 05/14/2010 05:45
End of Window : 05/14/2010 07:00
(all times are in 24 hour format)
Purpose:
Monthly test of the Telecom building backup power generator.
Impact:
None expected. All power should automatically switch over to generator power for the duration of the test.
Affected:
All Campus and Resnet networks; all connectivity to Internet and I2; all T1 connected sites would be affected should an unanticipated outage occur.
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2010-05-14 11:55:31
DavisMail/UC Davis GMail Pilot 22:15 05/10/2010-18:25 05/11/2010
Symptoms:
Clients are reporting problems logging in to Google Mail.
Google reported unexpected errors accessing GMail system on 05/10/2010 at 22:15. This affected individuals in the UC Davis GMail Pilot and students using DavisMail. See http://www.google.com/appsstatus for updated status reports from Google.
Affected Services:
DavisMail
UC Davis Gmail Pilot
UC Davis MailIDs redirected to GMail accounts
- Notification modified: 2010-05-12 06:15:44
Network Maintenance: Campus Router 05/12/2010 05:00 - 05:50
=================== Network Maintenance =====================
Description: Campus Router reconfiguration
Start of Window : 05/12/2010 05:00
End of Window : 05/12/2010 06:00
(all times are in 24 hour format)
Purpose:
Making vendor recommended changes to router configurations
Impact:
No outage is expected.
Affected:
All campus Area routers
- Notification modified: 2010-05-12 05:55:39
Network Maintenance: UPS Replacement 05/12/2010 05:30-05:45
=================== Network Maintenance =====================
Description: UPS Replacement - Physics/Geology
Start of Window : 05/12/2010 05:30
End of Window : 05/12/2010 05:45
(all times are in 24 hour format)
Purpose:
The UPS on the second floor of the Physics/Geology building has been replaced and the switches need to be moved over to the new equipment.
Impact:
Users and services will experience a brief loss in connectivity while the switches are moved to the new power source.
Affected:
Users and services in the following locations will be affected:
PHYGEO
- Notification modified: 2010-05-12 05:54:00
SMTP Service Outage: May 11, 2010 02:00 - 06:16
Symptoms:
Email routed through the SMTP servers weren't being delivered.
Actions:
Data Center Administrators have resolved the issue and emails are being delivered within a normal delivery period.
Affected Services:
smtp.ucdavis.edu
- Notification modified: 2010-05-11 07:08:45
Monitoring service degradation, 5/7/2010 11:55-12:20
Several services showed alarms due to the monitoring service undergoing maintenance. There were no problems with other services.
- Notification modified: 2010-05-07 12:18:50
EDMS Scheduled Maintenance: 05/06/2010 17:00 - 20:00
There was a scheduled maintenance of the EDMS application Thursday evening (5/6/10) from 5:00PM to 8:00PM. During that time, all EDMS services were unavailable. They included scanning, validation, retrieval, and MyTravel faxing/viewing of receipts.
- Notification modified: 2010-05-06 23:43:52
MyInfoVault upgrade - Thursday 05/06/2010 17:10-18:10
Due to an upgrade for improvements in MyInfoVault, the system was unavailable.
- Notification modified: 2010-05-06 23:38:55
Mail Service Degradation: Thursday, May 6, 2010 17:45 - 22:40
A limited number of users experienced degraded service when receiving or checking mail on ms12 and ms13.
System administrators identified a misconfigured Geckomail server and corrected the issue.
- Notification modified: 2010-05-07 09:51:18
Google calendar degraded, 5/6/2010 08:30-10:00
The problem with Google Calendar should be resolved. Google is providing status and updates on their applications at the following page:
http://www.google.com/appsstatus#rm=1&di=2&hl=en
- Notification modified: 2010-05-06 10:17:25
Network Maintenance: IPS 05/05/2010 05:00 - 08:00
=================== Network Maintenance =====================
Description: Campus Intrusion Prevention System (IPS)
Start of Window : 05/05/2010 05:00
End of Window : 05/05/2010 08:00
(all times are in 24 hour format)
Purpose:
Update Campus IPS sensors to latest code release
Impact:
None Expected
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2010-05-05 10:15:59
Network Maintenance: IPS 05/04/2010 05:00 - 06:45
=================== Network Maintenance =====================
Description: Campus Intrusion Prevention System (IPS)
Start of Window : 05/04/2010 05:00
End of Window : 05/04/2010 08:00
(all times are in 24 hour format)
Purpose:
OS patch for IPS management infrastructure
Impact:
None Expected
- Notification modified: 2010-05-04 07:24:20
SERVICE OUTAGE: Data Center Network, 05/04/2010 05:55 - 12:15
Symptoms:
Users experienced connectivity problems to several Data Center services.
Actions:
System Administrators determined that the primary hardware firewall to the Data Center was malfunctioning, and rebooted it, which all but restored connectivity; users may have continued to experience intermittent service degradation.
Affected Services:
The following services were affected by the outage and may continue to experience degraded performance until system administrators verify each service: LDAP, Campus Wireless, CAS authentication, dafis, Smtp, incoming mail on cyrus, campus directory, Smartsite, MyUCDavis, and any other service dependent on CAS authentication.
If you have any questions concerning this outage please contact IT Express
at the number listed below.
IT Express
530-754-HELP (530-754-4357)
-------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
-------------------------------------------------------------------------
- Notification modified: 2010-05-04 14:16:14
PLANNED MAINTENANCE: Data Center Firewall 05/04/2010 05:45-05:50
To address issues regarding packet loss and general slowness, the master firewall at the Campus Data Center was rebooted on Tuesday May 4th at 5:45 am. All internal and external network traffic was disrupted for approximately 5 minutes during the reboot process.
- Notification modified: 2010-05-04 05:53:38
MyTravel.ucdavis.edu Unavailable 5/3/10 09:15 - 10:00
MyTravel.ucdavis.edu was unavailable. System administrators have restored access to the site.
- Notification modified: 2010-05-03 10:08:07
MyUCDavis Outage: 04/27/2010 00:24 - 01:45
Symptoms:
Users may have experienced access issues with MyUCDavis.
Actions:
System Administrators have resolved the issue.
Affected services:
MyUCDavis
- Notification modified: 2010-04-27 01:57:51
CAS Authentication Downtime, 4/22/2010 20:40-20:50
Users may have experienced degraded performance while using the CAS Authentication System. System administrators successfully restored service.
- Notification modified: 2010-04-22 23:30:41
MAINTENANCE: xbase.ucdavis.edu, Friday, April 23, 0630-0700
The IT Express Knowledge Base, xbase.ucdavis.edu was briefly
unavailable for maintenance on Friday, April 23, 6:30-7:00 am.
- Notification modified: 2010-04-23 07:06:01
Sympa Service Disruption Wed 4/21 16:57 - 17:15
The interface for Sympa was experiencing a service disruption. Users were unable to manage mailing lists through the web interface. The problem did not impact the delivery of messages.
- Notification modified: 2010-04-22 11:06:59
EVM Delivery Interruption: 04/21/10 12:00 - 12:50
EVM service interruption.
Description: The EVM/Enhanced Voicemail System did not delivered EVM email notifications to some subscribers since 7:00PM on 4/19.The outage was related to a recent Microsoft patching update performed on the EVM server. Vendor technical support has changed a setting and EVM deliveries appear to be working normally. It is recommended that subscribers manually login to their voice mail box to listen to and delete voicemails that were delivered since the service interruption began.
- Notification modified: 2010-04-21 13:23:53
Network Maintenance: Social Science/Human 04/21/2010 06:00-10:30
=================== Network Maintenance =====================
Description: Network Upgrade - Social Science and Humanities Building
Start of Window : 04/21/2010 06:00
End of Window : 04/21/2010 10:30
(all times are in 24 hour format)
Purpose:
Upgrade the network equipment in the Social Science and Humanities Building.
Impact:
Users and services will experience a brief loss of connectivity as the fibers are moved and the new equipment is brought online.
Affected:
The following buildings are affected:
SOCIAL SCIENCE AND HUMANITIES
- Notification modified: 2010-04-21 09:42:08
Campus Wireless Outage : 04/20/2010 10:34 - 10:50
Impact:
Problems with the wireless controller servicing the
majority of campus are disrupting connections for many
campus wireless users.
Locations Affected:
Moobilenet(x) users throughout most of campus (excluding
Area 1 - Library, Mrak, King and surrounding buildings)
Status:
The primary controller became unresponsive for reasons yet
to be determined. The device was manually failed over to
the backup controller, and connectivity should be restored
at this time. NOC personnel will continue working with the
vendor to determine the root cause of the primary
controller failure.
- Notification modified: 2010-04-20 10:52:23
Communications Resources Website Unavailable 4/20/10 07:30-07:50
The site cr.ucdavis.edu was unavailable Tuesday morning for approximately 20 minutes. System administrators have resolved the issue. The site is accessible again.
- Notification modified: 2010-04-20 08:05:07
UC Davis Home Page content 4/19/2010 09:15-09:45
Symptoms:
Content on http://www.ucdavis.edu was not being displayed correctly and
users received a "File Not Found" page in the central content portion of
the page.
Actions:
Campus system administrators have resolved the issue.
Affected Services:
This only affected the content of the home page, links to other
pages and search functions were still available from the home page.
- Notification modified: 2010-04-19 09:58:54
Smartsite Gradebook 2 - Sun 4/18/10 21:30 - Mon 4/19/10 11:00
SmartSite was restarted today at 11:00 a.m. to fix a configuration error on Gradebook 2 that was causing some instructors to be unable to create new items nor enter some grades. No gradebook data was lost when the errors were encountered. Some users were disconnected from their active sessions during the restart.
- Notification modified: 2010-04-19 11:45:21
Smartsite Maintenance: Saturday 4/17/2010 03:45-08:00
SmartSite experienced downtime, Saturday,April 17th from 3:45am to 8:00am for several upgrades. Among the changes was a new release of Gradebook 2.
For additional information and our Implementation Plan, please follow this link.
- Notification modified: 2010-04-17 09:15:14
MyInfoVault unavailable from 5PM April 16 to 7AM April 19
MyInfoVault was unavailable due to a scheduled upgrade starting Friday, April 16 at 5:00 p.m. and ending on Monday, April 19 at 7:00 a.m. This upgrade updated the internal software used for role management and workflow.
- Notification modified: 2010-04-19 07:00:03
Network Maintenance: 04/16/2010 05:45 - 07:00
Telecom Building Generator Test
Purpose:
Monthly test of the Telecom building backup power generator.
Impact:
None expected. All power should automatically switch over to generator power for the duration of the test.
Affected:
All Campus and Resnet networks; all connectivity to Internet and I2; all T1 connected sites would be affected should an unanticipated outage occur.
- Notification modified: 2010-04-16 09:22:40
Voicemail Service (EVM) Maintenance: 04/19 18:00 - 20:00
=================== Network Maintenance =====================
Description: Enhanced Voicemail Service (EVM) - Server Maintenance.
Start of Window : 04/19/2010 18:00
End of Window : 04/19/2010 20:00
(all times are in 24 hour format)
Purpose:
Install Monthly Microsoft Server Updates as required.
Impact:
EVM (Enhanced Voicemail Service) users will not receive e-mail notifications if a voicemail is left for them
during the server reboot. The Voicemail system and the Message Waiting Indicators on the subscribers phone set will not be affected.
Affected:
All EVM subscribers
Critvreport
Critevm
critevmdev
- Notification modified: 2010-04-19 23:38:55
CAS outage Wed 4/14/10 13:02 - 13:10
The Campus Authentication System experienced degraded performance. System administrators successfully restored service.
- Notification modified: 2010-04-14 13:16:45
PLANNED MAINTENANCE: MyUCDavis, Thursday, April 15, 7:00-7:30 am
The MyUCDavis web portal was unavailable from 7:00-7:30 am on Thursday, April 15, for maintenance. Users were be unable to access any MyUCDavis channels, including the Course Management tools.
- Notification modified: 2010-04-15 07:59:11
EMERGENCY MAINTENANCE: MyUCDavis, Friday, April 9, 7:00-7:30 am
The MyUCDavis Course Management System was unavailable from 7:00-7:30 am on Friday, April 9, for emergency maintenance. Users were unable to access all CMS tools including course websites, MyClasses, and Gradebook for the duration of the maintenance.
Please note that this outage did NOT affect SmartSite, and that all SmartSite tools were available during the maintenance period.
- Notification modified: 2010-04-09 07:37:45
Network Maintenance: Area 8 DSLAM Power Maintenance: 04/07-07:00
=================== Network Maintenance =====================
Description: Area 8 DSLAM Power Maintenance
Start of Window : 04/07/2010 07:00
End of Window : 04/07/2010 08:00
(all times are in 24 hour format)
Purpose:
Maintenance will be carried out for the UPS supplying power
to the DSLAM in area 8.
Impact:
Since the DSLAMs do not have redundant power, a brief outage
(approximately 5 minutes) to all DSL circuits fed from the
area 8 (area surrounding the Primate Center) DSLAM will be
experienced as the UPS is replaced.
Affected:
All DSL circuits fed from the area 8 DSLAM.
- Notification modified: 2010-04-07 09:19:11
Windows 7 and MoobilenetX Authentication: 03/30/2010 03/31/2010
RESOLVED:
Impact:
Users are experiencing 802.1x authentication issues with MoobilenetX when using Windows 7 as their operating system. Regular Moobilenet is not impacted.
Locations Affected:
Users throughout most of campus (excluding Area 1 - Library, Mrak, King and surrounding buildings) using Windows 7 to connect to MoobilenetX may have problems authenticating.
Status:
Issues with the SSL Certificate on the wireless controller serving the majority of campus have been identified. It has been found that Microsoft Windows machines will not work with Wild Card Certificates on 802.1x. The NOC will pursue purchasing a Single Host Certificate. The current certificate will work until the new certificate can be obtained. The NOC will notify campus when the new certificate is implemented.
- Notification modified: 2010-03-31 15:27:46
Emergency maintenance - Load balacer Monday 3/29 19:00 - 21:00
The Data Center load balancer underwent emergency maintenance. System administrators worked with the vendor and resolved the issue. As a redundant system, there was no interruption to load balanced services.
- Notification modified: 2010-03-29 21:11:35
Campus Wireless Maintenance: 3/25/2010 17:00-17:30
=================== Network Maintenance =====================
Description: Campus Wireless
Start of Window : 03/25/2010 17:00
End of Window : 03/25/2010 17:30
(all times are in 24 hour format)
Purpose:
Install new ssl cert on wireless controllers
Impact:
Upon next authentication - users may have been prompted to accept a new cert for *.noc.ucdavis.edu
Affected:
All campus wireless connections
- Notification modified: 2010-03-25 17:27:32
Network Outage: ResNet Connectivity 3/25/10 09:56-14:00
Impact:
ResNet connectivity to some off campus sites was
intermittently failing.
Locations Affected:
Campus ResNet connectivity to some off campus sites.
Status:
The link aggregation issues have been resolved. All ResNet
connectivity has been restored.
- Notification modified: 2010-03-25 14:03:29
Network Maintenance: Mondavi Center 03/24/2010 06:00 - 10:30
=================== Network Maintenance =====================
Description: Network Upgrade - Mondavi Center
Start of Window : 03/24/2010 06:00
End of Window : 03/24/2010 10:30
(all times are in 24 hour format)
Purpose:
Upgrade the network equipment in the Mondavi Center and surrounding buildings.
Impact:
Users and services will experience a brief loss in connectivity as the fibers are moved and the new equipment is brought online.
Affected:
Users and services in the following buildings will be affected:
MONDAVI CENTER
MONDAVI CENTER ADMIN
SOUTH ENTRY PARKING STRUC
- Notification modified: 2010-03-24 10:56:23
Network Maintenance: Telecom Building 03/24/2010 05:00 - 07:00
=================== Network Maintenance =====================
Description: Campus Border Router
Start of Window : 03/24/2010 05:00
End of Window : 03/24/2010 07:00
(all times are in 24 hour format)
Purpose:
The Davis Campus border router will be upgraded to a newer version of software.
Higher capacity flash memory cards will be installed in the routing engines as a part of the upgrade process.
Impact:
No loss of connectivity is expected between the Davis Campus and UCDMC.
Connections between the Davis Campus and Internet/Internet2/NLR/CENIC-HPR/CENIC-DC sites may experience multiple slowdowns as routes reconverge during the upgrade process.
Affected:
128.120.0.0/16
169.237.0.0/16
_______________________________________________________________________
- Notification modified: 2010-03-24 07:25:29
SERVICE DEGRADATION: www and distauth Tue 3/23 18:15 - 18:35
Due to high volume, users may have experienced slow response or failed connections to www.ucdavis.edu and other services dependent upon distauth. The heavy load on our servers has since subsided. System administrators are monitoring the situation.
- Notification modified: 2010-03-23 18:45:24
SmartSite Maintenance: Tuesday, 03/23/2010 05:30 - 06:20
This was a scheduled maintenance for SmartSite on Tuesday, March 23, 2010 from 5:30 a.m. until 7:00 a.m.
This upgrade would have fixed an issue with final grade submission that was affecting some classes.
- Notification modified: 2010-03-23 06:57:13
Network Maintenance: Area 8 Fiber: 03/23/2010 05:00 - 06:30
=================== Network Maintenance =====================
Description: Area 8 Road Construction Temporary Fiber Detour
Start of Window : 03/23/2010 05:00
End of Window : 03/23/2010 06:30
(all times are in 24 hour format)
Purpose:
Scheduled road construction in Area 8 cut the primary fiber path to that section of campus. Area 8 services have been temporarily moved to an alternate fiber path via Area 9. This maintenance will revert fibers to their original state and test functionality associated with these fibers.
Impact:
Brief outages may be experienced as connections are tested to insure that the original fibers provide reliable service.
Affected:
BUILDINGS:
APCARU
ATIRC
ATIRC OFFICE TRL #1
BEEBIO
CARU MOD OFC
CNPRC CEF
CONTAINED RESEARCH
CTR COMP MED
DANR SRV BLD
FPMS LAB&OFC
FPMS OFC TRL
GRMPLSM LAB
HD 2&3
HD H 051
HSC AUXILIARY
HSC RECEIVING/MAIL
IET COMMUNICATIONS RESOUR
IET-CEV NXT TO AHU2
IET-CEV NXT TO TB 196
IT-Env Cntrl 2 UCDNet2
P HEADQTRS
PFH B
PRI NORTH COLONY RECORDS
PRI SECURITY KIOSK
PRIM COL OFC
PRIM QUARNTN
PRIM RSCH OF
PRIMATE CENTER ADMIN
PRIMATE CENTER AW2
PRIMATE CENTER LAB
PRIMATE CENTRAL SUPPLY
PRIMATE MED OFF
TB 184
TB 196
TSRF
VEG FLD HQ B
VITI RELO A
VITI RELO B
WESTERN CENTER FOR AG
- Notification modified: 2010-03-23 06:39:42
MyInfoVault will be unavailable Monday, 03/29/2010 17:10 - 19:00
MyInfoVault will be unavailable Monday, March 29, 5:10 p.m. to 7:00 p.m. due to the v3.2 upgrade. For a complete list of changes, go to MyInfoVault, click on the "MyInfoVault Project Information" link and select MIV Version 3.2 improvements.
Update -
The updated version of MyInfoVault is now available for use. After logging in we recommend clearing the web browser's cache to begin using the new features. This will remove any older MIV pages that may have been stored by your browser. Instructions can be found in MyInfoVault by selecting the "Help" link in the upper right corner. Select "Browser Cache" from the list of help topics.
This upgrade includes the "Release for Signature" feature which allows the dean's analyst to prepare and then release the dossier to the dean for review and signature. This same feature is available for AP analysts to prepare and then release the dossier for the Vice Provost's review and signature. For a complete list of changes, go to http://myinfovault.ucdavis.edu, click on the "MyInfoVault Project Information" link and select MIV Version 3.2 improvements.
Please note: After this upgrade all dossiers previously available for Dean's signature will no longer be accessible via the main page for Deans. Dossiers will now need to be "Released" by Administrators before they will appear available for Dean's signature on the main page.
Have questions? Please contact miv-help@ucdavis.edu.
- Notification modified: 2010-03-30 02:04:32
SMTP Service Degradation, March 22, 2010 09:35 - 12:48
Symptoms:
Earlier today a user contacted IT Express reporting slowness in sending email through campus SMTP Servers. We have since received additional reports and have confirmed the slowness.
Actions:
Data Center Administrators have resolved the issue and emails are being delivered within a normal delivery period.
Affected Services:
smtp.ucdavis.edu
- Notification modified: 2010-04-09 07:33:05
Listproc unavailable 3/18/2010 08:47-09:03
Emails sent to mailing lists maintained by the central campus list server ListProc were not being processed.
System Administrators identified a mis-configured list and corrected the problem. All emails that were sent to mailing lists during the period were queued for delivery and are now being processed.
- Notification modified: 2010-03-18 09:33:06
DavisMail and UC Davis GMail Pilot, 12:05pm - 15:32 3/16/10
Symptoms:
Google was reporting unexpected errors and email delays with their GMail system. This affected individuals in the UC Davis GMail Pilot and students using DavisMail. Testing of DavisMail accounts showed delays of over 30 minutes for email delivery in some cases.
Resolution:
Google has resolved the issue. http://www.google.com/appsstatus#rm=1&di=1&hl=en
Affected Services:
DavisMail
UC Davis Gmail Pilot
UC Davis MailIDs redirected to GMail accounts
- Notification modified: 2010-03-16 15:42:52
EVM / Enhanced Voicemail 03/15/10 08:00 - 09:30
Monday, March 15: 08:00 - 09:30
Description: The EVM / Enhanced Voicemail system was not delivering EMAIL notifications of Octel voicemails. Problem was resolved by administrators.
- Notification modified: 2010-03-15 09:37:28
RESOLVED: MyUCDavis access Wed 03/10 21:21 - Thu 03/11 04:30
Users may have experienced access issues with MyUCDavis. System Administrators rebooted the database servers to resolve the issue.
- Notification modified: 2010-03-11 05:55:55
RESOLVED: MyUCDavis issues Wed 3/10 16:45 - 17:30
Some users were experiencing access issues with MyUCDavis. System administrators have resolved the problem, and users should now be able to log in.
- Notification modified: 2010-03-10 18:21:12
Xeda Domain Authentication Services: 3/10/2010 08:00 - 9:40
Xeda Domain Authentication Services experienced degraded service due to a hardware issue. Users experienced slow connections during outage. System administrators resolved the hardware issue.
- Notification modified: 2010-03-10 10:07:14
Maintenance: Data Center UPS. Tues., Mar 9, 2200-2230hrs
A failed Power Module on a single UPS within the Campus Data Center was replaced by the vendor. There were not any interruptions to any services resulting from this activity.
- Notification modified: 2010-03-09 22:29:41
Service Degradation: Smartsite Email 03/09/2010 - 3/10/2010
On Tuesday, March 9th, email messages sent by SmartSite users via any of the SmartSite tools were not reaching recipients with UC Davis email addresses. RSmart programmers have resolved the issue, and mail is now flowing normally.
- Notification modified: 2010-03-10 09:41:07
IET Podcasting & Webcasting Maintenance: 03/06/2010 00:00-03:10
The following services were unavailable 03/06/2010 00:00-03:10 due to system maintenance.
Webcasting
IET-podcasting (non-SmartSite)
ITunesU and YouTube content submission site
ITunesU authentication - for Vet Med students
Faculty Mentoring Faculty website and videos
Commencement videos website
The Academic Technology Services gallery
- Notification modified: 2010-03-06 05:37:41
Voice Network Degradation: 03/05/10 13:17 - 03/08/10 10:00
Description: Some services to the voice network have been interrupted or degraded.
Fire alarms, other voice type alarm systems, elevator phones, and DSL circuits.
Locations Affected: Campus buildings located in the west campus area bordered by Hutchison Drive, Campbell Road, Garrod Drive, Brooks Road, Levee Road, Hopkins Road, Highway 113, and Pedrick Road (County Road 98).
Status: NOC personnel have isolated the source of the problem.
Estimated Time to Repair: Completed.
- Notification modified: 2010-03-08 10:24:05
SERVICE RESTORED: Banner, SISWEB 03/05/2010 10:00 AM-4:30 PM
Symptoms:
Some users may have experienced access issues with Banner and SISWEB.
Database administrators have resolved resolve the issue, and users
should now be able to log in.
Affected Services:
Banner
SISWEB
- Notification modified: 2010-03-05 17:46:35
Possible Degradation of Services, 3/4/2012 10:20-11:20
System administrators investigated slow response from one of the Mothra database servers. Services which rely on the Mothra database may have experienced degraded performance.
These services may have included:
--SISWeb
--Computing Accounts Website
--Online TAF
--MyAdmissions Account Creation
--Online Directory Web Interface (not people search)
--WarnMe Web Interface
--Kuali Rice
--MyInfoVault
- Notification modified: 2010-03-04 11:23:02
Authentication Service Warning
The authentication service was in a warning state due to system maintenance. The authentication service and dependent services were fully functional.
- Notification modified: 2010-03-03 11:51:12
SISWeb issues 3/2/10 19:00 - 21:00
We received reports from clients unable to access SISWeb. System administrators confirmed it was related to the Mothra update.
- Notification modified: 2010-03-02 21:12:56
Moobilenet & Moobilenetx - Area1: 03/02/2010 13:24 - 14:30
UPDATE: Wireless Controller Reboot
Impact:
While continuing troubleshooting efforts related to last
weeks wireless outage with the vendor, the area 1 controller
rebooted without apparent cause.
Locations Affected:
All area 1 wireless connectivity for moobilenet and
moobilenetx would have experienced an outage as the
controller reset. Following the reset, the CPU levels on the
controller are elevated beyond normal ranges. Ongoing issues
with wireless traffic and authentication may be seen.
Additional info will follow as it becomes available.
Status:
The area 1 wireless controller has been failed over to
redundant hardware. At this time, CPU levels are stable, and
users are logging in normally. The NOC will continue to work
with the vendor on a long term resolution for the ongoing
issues.
ART
ART ANNEX
BHRL ALM&VIS
CONFERENCE CENTER
EARTH AND PHYSICAL SCI
EH
EH TRAILER
FACILITIES MECHANICAL
FIRE HSE
GR OFFICE
GSM GALLAGHER HALL
KING
KING HALL TRAILER
LIB
MONDAVI CENTER
MONDAVI CENTER ADMIN
MRAK
MUSIC
OLSON
RMI NORTH
RMI SENSORY
RMI SOUTH
SOUTH ENTRY PARKING STRUC
SPROUL
TB 174
UNIV CLUB
URBAN FRSTRY
WRIGHT HALL(DRAMA)
- Notification modified: 2010-03-02 14:37:58
Possible Service Degradation, Saturday, 2/27/2010 15:35 - 15:40
Services at the Campus Data Center may have experienced degraded performance during a brief period of network congestion.
- Notification modified: 2010-02-27 16:16:23
Smartsite Maintenance: Saturday, 02/27/2010 : 05:00-06:00
SmartSite experienced downtime Saturday, February 27th for a change to Gradebook 2, from 5:00am to 6:00am PST. For additional information including the implementation plan please see the following:
https://confluence.ucdavis.edu/confluence/display/UCDSAKAI/Sakai+Production+Server+Maintenance+Schedule
All systems are back to normal with the upgrade in place.
- Notification modified: 2010-02-27 06:19:14
Emergency Maint: MyUCD & Course Mgmt; Fri. Feb. 26, 1700-1750
MyUCDavis and Course Management were the subjects of a scheduled Emergency Maintenance to rectify an issue. However, the services experienced degraded performance immediately after the scheduled Emergency Maintenance. System administrators restored the services and are continuing to investigate the underlying cause of the problem.
If you have any questions concerning this outage please contact IT Express at the number listed below.
IT Express
530-754-HELP (530-754-4357)
- Notification modified: 2010-02-26 18:16:13
MyUCD and Course Management unavailable 2/26/2010 09:45-9:55
MyUCDavis Course Management was temporarily unavailable. System administrators are investigating the problem to prevent a recurrence.
- Notification modified: 2010-02-26 10:00:21
RESOLVED: MyUCD and Course Management Down: Feb 25, 18:25-21:45
Symptoms:
MyUCDavis Course Management System was unavailable due to database maintenance. System and database administrators had to bring down both database nodes of the service and restart them to restore the service.
Affected Services:
MyUCDavis Course Management
- Notification modified: 2010-02-25 22:16:04
Mothra Database upgrade: 03/02/10 18:00-21:00
The Mothra database was upgraded Tuesday, March 2, from 6 to 9 p.m. The Mothra database, and the services (below) that rely on it, were unavailable during this window:
--SISWeb
--Computing Accounts Website
--Online TAF
--MyAdmissions Account Creation
--Online Directory Web Interface (not people search)
--WarnMe Web Interface
--Kuali Rice
--MyInfoVault
- Notification modified: 2010-03-02 21:14:37
Repair Fiber: Energy Management Office: 02/24/2010 13:00-14:00
=================== Network Maintenance =====================
Description: Repair - Damaged Fiber in Facilities Energy Management Office
Start of Window : 02/24/2010 13:00
End of Window : 02/24/2010 14:00
(all times are in 24 hour format)
Purpose:
Repair the fibers that were damaged by rodents and replace the temporary connection with a permanent fiber.
Impact:
Users and services will experience a brief loss in connectivity while the fibers are changed.
Affected:
The Facilities Energy Management Office is the only building that will be affected.
- Notification modified: 2010-02-25 00:09:02
Geckomail and sisweb availability: Wednesday 2/24 18:20 - 18:30
There were reports of geckomail and sisweb availability issues. All services are accessible and functioning normally at this time. System Administrators are investigating the issue.
- Notification modified: 2010-02-25 00:05:06
SmartSite shutdown: Wednesday, 05:00 02/24/2010
SmartSite needed a minor configuration change to avert a potential problem. All active sessions at that time would have been lost. The system was unavailable for only about 15 minutes.
- Notification modified: 2010-02-24 06:27:45
Network Maintenance: EU3 Bldg, 02/24/2010 06:00 - 08:00
IET Communications Resources upgraded the existing campus Building Distribution Frame (BDF) network switch in the EU3 building on February 24th, 2010 as part of the UCDNet3 campus network upgrade program.
This network switch upgrade involved the replacement of the existing BDF switch in the EU3 building main telecommunications room. The existing Intermediate Distribution Frame (IDF) switches located in the EU3 building were not replaced during this phase.
This switch replacement took place between the hours of 6:00am and 08:00am. Brief outages of data service were experienced as each IDF switch connection was moved from the old BDF switch to the new BDF switch.
- Notification modified: 2010-02-24 07:55:55
CANCELED: Wireless Controller Reboot : 02/24 - 05:00
=================== CANCELED = CANCELED = CANCELED ====================
NOC programmers needed to reboot the wireless controller in order to resolve immediate issues. The following emergency network maintenance has been canceled.
=================== EMERGENCY Network Maintenance =====================
Description: Wireless Controller Reboot
Start of Window : 02/24/2010 05:00
End of Window : 02/24/2010 06:00
(all times are in 24 hour format)
Purpose:
Vendor recommended reboot to clear issues with the wireless
controller.
Impact:
All wireless connectivity to the majority of campus wireless
users (all users outside of area 1) will be lost briefly as
the controller reboots.
Affected:
Most campus wireless moobilenet(x) locations.
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
Related -
http://status.ucdavis.edu/?id=1611
- Notification modified: 2010-02-23 21:29:33
Network Outage: Moobilenet & MoobilenetX : 02/22/10 13:45-21:05
02/23/2010 21:05
UPDATE:
NOC programmers needed to reboot the wireless controller in order to clear all issues. Consequently, tomorrow's emergency downtime has been canceled.
Impact:
At this time, all wireless connectivity is restored.
Locations Affected:
All moobilenet and moobilenetX connections.
Status:
All wireless connectivity is restored.
********
02/23/2010 20:29
UPDATE:
Additional wireless disruptions have been reported and are under investigation.
Locations Affected:
All moobilenet and moobilenetX connections.
Status:
NOC Programmers are working to resolve this issue.
********
02/23/2010 18:53
UPDATE:
The vendor has gathered the necessary data from the wireless controller with the corrupt user entry issues. At this point, their recommendation is a controller reboot to attempt to clear the issue. An emergency downtime will be scheduled for 5am Wednesday morning.
Impact:
At this time, all wireless connectivity is restored.
Locations Affected:
All moobilenet and moobilenetX connections.
Status:
NOC Programmers and Aruba Support are still working on a permanent fix for both wireless issues, but all connectivity is restored at this time.
********
02/23/2010 18:25
UPDATE:
The initial wireless issues in area 1 have been cleared. Microsoft Windows Update attempting to connect on pre-authenticated moobilenet hosts caused elevated CPU levels on the controller. A temporary workaround is in place, and a permanent solution is being investigated with the vendor.
Additional wireless issues surfaced while troubleshooting the problems with the area 1 controller. For unknown reasons, a large number of corrupted user entries were being added to the session tables. User entries on the core
wireless controller exceeded the maximum number of licences, preventing new sessions from starting. The user tables have been cleared, and new sessions are being allowed as expected. NOC personnel continue to work with the vendor to identify the route cause, and implement a long term work around.
Impact:
At this time, all wireless connectivity is restored. The issues with corrupt user entries is still under investigation, and additional wireless disruptions may occur.
Locations Affected:
All moobilenet and moobilenetX connections.
Status:
NOC Programmers and Aruba Support are still working on a permanent fix for both wireless issues.
- Notification modified: 2010-02-23 21:28:35
Degradation: Authentication Services; Mon 2/22/10 14:40 - 18:30
Symptoms:
Users were unable to log into some campus services requiring authentication.
Affected Services:
All services using the MIT Kerberos servers, including Geckomail, SISWeb, and MyAdmissions.
Issues:
Database propagation delays to one of the MIT Kerberos servers delayed account information updates for some users from 2:45 pm to 6:30pm today. As of 6:30 pm, system administrators have corrected the problem causing
the delays. Some users may need to reset their account passphrase in order for the changes to take effect.
- Notification modified: 2010-02-22 20:39:52
Resolved: SERVICE DEGRADATION: DNS Services Mon 2/22 16:04-16:20
Impact:
Incorrect configuration files caused internal campus DNS services to fail to restart as expected following configuration changes.
Locations Affected:
All campus DNS traffic to the central campus name servers.
Status:
Campus Data Center personnel identified the configuration problems and restarted DNS services. The issue was resolved at 16:20.
- Notification modified: 2010-02-22 17:04:49
Wireless (MoobilenetX & Moobilenet) Outage 2/22/10 15:14 - 16:30
Status:
The APs were failed over to a backup controller. They
were moved back to the original controller once the
failure was resolved.
Impact:
The controller that provided wireless service to buildings
in Area 1 went down.
Locations Affected:
Wireless users in Area 1 may have noticed a brief outage
in connectivity. The APs failed over to a backup controller. This has resolved.
- Notification modified: 2010-02-22 20:24:05
EMERGENCY Network Maintenance: 02/18/2010 17:00-18:00
=================== EMERGENCY Network Maintenance =====================
Description: Border Network Bandwidth Enhancement
Start of Window : 02/18/2010 17:00
End of Window : 02/18/2010 18:00
(all times are in 24 hour format)
Purpose:
Due to sharp increases in off-campus traffic rates,
the primary link between the campus core and campus border
routers had its bandwidth capacity increased.
Impact:
No outage was anticipated. All traffic was routed through
redundant paths as the maintenance was performed.
Affected:
Off campus traffic.
- Notification modified: 2010-02-18 18:03:38
MyUCD CM, Banner/Sisweb, Admissions - 2/18/10 11:00-20:30
Symptoms:
Users were unable to connect to the MyUCDavis course management tools, Banner, SISWeb, or the http://classes.ucdavis.edu web page.
Actions:
The problem was identified as a portion of code used in the registration process in Banner. UC Davis Programmers have restored functionality to the affected services.
Affected Services:
MyAdmissions
Banner
MyUCDavis Course Management
Office of the Registrar's Classes web page
SISWeb
- Notification modified: 2010-02-18 21:40:49
Network Upgrade - Facilities Services : 02/17/2010-06:00 - 10:30
Start of Window : 02/17/2010 06:00
End of Window : 02/17/2010 10:30
(all times are in 24 hour format)
Purpose:
Upgrade the network equipment in Facilities Services and surrounding buildings.
Impact:
Users and services experienced a brief loss in connectivity as the fibers were moved and the new equipment was brought online.
Affected:
Users and services in the following buildings will be affected:
FACILITIES SERVICES
FACILITIES SHOPS
- Notification modified: 2010-02-17 08:36:08
Campus Packetshaper, 02/16/10 11:00 - 11:15
Description: Campus Packetshaper Maintenance
Start of Window : 02/16/2010 11:00
End of Window : 02/16/2010 12:00
(all times are in 24 hour format)
Purpose:
Replaced a failed card in the Campus Packetshaper
Impact:
None. Traffic was re-routed during the maintenance.
Affected:
All Campus connectivity to/from the commodity Internet.
- Notification modified: 2010-02-16 11:15:19
SSL VPN OS Update, 02/19/2010 06:00 - 08:00
Description: SSL VPN OS Update
Start of Window : 02/19/2010 06:00
End of Window : 02/19/2010 08:00
(all times are in 24 hour format)
Purpose:
Vendor recommended a code upgrade to resolve known functional issues.
Impact:
Multiple brief outages as devices failed to backup, upgraded, and failed back to primary.
Affected:
vpn.lib.ucdavis.edu
vpn.nutrition.ucdavis.edu
vpn.law.ucdavis.edu
vpn.gsm.ucdavis.edu
vpn.our.ucdavis.edu
vpn.financialaid.ucdavis.edu
vpn.iet.ucdavis.edu
vpn.desktop.ucdavis.edu
- Notification modified: 2010-02-19 22:06:31
Network Outage: Moobilenet & MoobilenetX: 2/12/10 15:50-16:40
One of the campus wireless controllers went down.
Locations Affected:
Wireless users on Moobilenet and MoobilenetX may have experienced connectivity issues.
Status:
The wireless controller had a bad fan and was overheating, causing the unit to reboot itself repeatedly. A temporary external fan has been put in place.
- Notification modified: 2010-02-12 17:57:41
NOC Campus Packetshaper replacement : 02/12/2010-12:30 -15:00
Description: Concluded: Campus Packetshaper replacement
Start of Window : 02/12/2010 12:30
End of Window : 02/12/2010 15:00
(all times are in 24 hour format)
Purpose:
The Packetshaper servicing the Campus commodity Internet connection has suffered a hardware failure. Replacement hardware has been received and configured, and needs to be installed.
Maintenance Conclusion: The replacement unit will not be placed inline until further issues are resolved with the hardware vendor. At this time the unit has been bypassed, and all links to the commodity internet have been restored.
Impact:
No disruption to campus connectivity occurred during the maintenance.
Affected:
All Campus connectivity to the commodity Internet.
- Notification modified: 2010-02-12 15:10:45
Network Maintenance: Upgrade TB 201 02/10/2010 06:00 - 08:30
=================== Network Maintenance =====================
Description: Network Upgrade - TB 201
Start of Window : 02/10/2010 06:00
End of Window : 02/10/2010 08:30
(all times are in 24 hour format)
Purpose:
Upgrade the network equipment in TB 201 and surrounding buildings.
Impact:
Users and services will experience a brief loss in connectivity as the fibers are moved and the new equipment is brought online.
Affected:
Users and services in the following buildings will be affected:
TB 200
TB 201
TB 202
TB 203
- Notification modified: 2010-02-10 15:40:29
MyInfoVault maintenance 2/9/10 17:00 - 18:00
MyInfoVault was unavailable February 9, 2010 at 5:00 p.m. to 6:00 p.m. for system maintenance.
- Notification modified: 2010-02-09 21:12:18
XEDA degraded performance, 2/5/2010 08:30-13:30
Xeda Services System Administrators have resolved domain authentication issues with the Xeda Active Directory. Sys Admins are continuing to monitor this situation.
If you experience any long delays when accessing network resources, you may have to reboot one final time for proper domain authentication.
- Notification modified: 2010-02-05 13:49:30
XEDA degraded performance; Thurs., Feb. 4, 1330hrs - 1515hrs
Xeda Services System Administrators had been receiving intermittent reports of overall network authentication slowness from various departments utilizing the Xeda authentication services. System administrators had determined that there were not any excessive loads occurring on the central systems, but continued to investigate and determine the source of the issues for those departments until they were resolved.
- Notification modified: 2010-02-04 15:26:39
Service Degredation- SMTP 02/01/2010 14:45 - 15:30
Campus users of smtp.ucdavis.edu experienced degraded performance from approximately 2:45 to 3:25pm. During this time affected users may have received slow response or temporary failures when trying to send mail. Systems administrators identified and corrected the problem.
- Notification modified: 2010-02-01 16:05:33
Service Degredation SMTP 02/01/10 15:15 - 15:30
Some campus users with their outgoing email server set to smtp.ucdavis.edu experienced time outs when attempting to send email messages. System Administrators have resolved the issue.
- Notification modified: 2010-02-01 15:39:59
Maintenance of AFS Service, 1/30/2010 23:00-1/31/2010 01:00
Between 11 p.m. Saturday and 1 a.m. Sunday, the AFS administrative servers were rebooted to update configuration files.
- Notification modified: 2010-01-31 05:13:14
Network Maintenance: BDF - Telcom 01/27/2010 06:00 - 08:30
=================== Network Maintenance =====================
Description: Network Upgrade - Telcom
Start of Window : 01/27/2010 06:00
End of Window : 01/27/2010 08:30
(all times are in 24 hour format)
Purpose:
Upgrade the network equipment in the BDF at the Telcom building and several surrounding buildings.
Impact:
Users and services will experience a brief loss in connectivity as the fibers are moved and the new equipment is brought online.
Affected:
Users and services in the following buildings are affected:
ASTF 2
BHRL ALM&VIS
IT COMRES TR
IT NET21C TR
MECH 2
TELCOM
TERCERO TR D
TERCERO TRLA
- Notification modified: 2010-01-27 08:29:18
XEDA patching, Friday, 1/22/2010, 21:00-22:00
The Xeda System Administrators successfully applied the Out-of-Band Microsoft security patch within the Xeda Staging/Test Forest. Since this security patch had a 'critical' security rating, we applied the patch to the Production Forest, Friday January 22, from 9-10pm. This patch required a reboot on a few of the Xeda infrastructure servers, so some Xeda Exchange users may have noticed a brief mailbox disconnect during this time period.
- Notification modified: 2010-01-22 22:06:10
Network Maintenance: Campus VPN 1/21/2010 06:00-08:00
=================== Network Maintenance =====================
Description: Campus SSL VPN
Start of Window : 01/21/2010 06:00
End of Window : 01/21/2010 08:00
(all times are in 24 hour format)
Purpose:
OS upgrade for SSL VPN.
Impact:
Brief loss of service while OS is installed.
Affected:
All SSL VPN subscribers
- Notification modified: 2010-01-21 07:59:23
Network Maintenance:Plant & Env Science 01/20/2010 06:00-10:30
=================== Network Maintenance =====================
Description: Network Upgrade - Plant & Environmental Sciences
Start of Window : 01/20/2010 06:00
End of Window : 01/20/2010 10:30
(all times are in 24 hour format)
Purpose:
Upgrade the network equipment providing services to the Plant & Environmental
Sciences building.
Impact:
Users and services will experience a brief loss in connectivity as the fibers are
moved and the new equipment is brought online.
Affected:
Users and services in the following building will be affected:
PLANT & ENVIRONMENTAL SCIENCES
- Notification modified: 2010-01-21 06:10:30
MyUCDavis Outage - 1/15/2009 19:00 - 20:00hrs
An issue with the database servers caused MyUCDavis to be unavailable
for approximately an hour. System administrators restarted the servers
to restore access to the site.
If you have any questions concerning this outage, please contact IT
Express at the number listed below.
- Notification modified: 2010-01-14 20:43:33
SERVICE DEGRADATION: SmartSite. - 1/15/10 18:00 - 18:46
SmartSite experienced technical difficulties, affecting students' abilities to access course sites.
- Notification modified: 2010-01-14 19:14:18
SERVICE DEGRADATION: SmartSite. - 1/15/10 12:00 - 13:25
System administrators and the rSmart vendor resolved an issue with Smartsite.
- Notification modified: 2010-01-14 13:25:16
UCDavis Hosted Adobe Connect Service Unavailable 1/15/10
The UCDavis hosted Adobe Connect service was unavailable from 09:30 - 13:45. System administrators fixed a data access issue.
- Notification modified: 2010-01-14 14:25:14
MySpace service degraded - Sun. Jan. 10, 2300 Mon. Jan 11, 18:00
The MySpace service was degraded due to a hardware failure which had taken some users' spaces offline.
- Notification modified: 2010-01-12 10:09:15
MyInfoVault Upgrades to be Released January 19, 2010
The MyInfoVault scheduled upgrade started Friday, January 15 at 5:00 p.m. and will end on Tuesday, January 19 at 7:00 a.m. With the exception of the upgrade period, there will be no interruption to the existing service. The latest upgrade includes changes to the MIV main page and updates to the Merit/Promotion/Appraisal Packets pages, as well as the Electronic Signature process and the Disclosure Certificate.
- Notification modified: 2010-01-19 07:26:19
SERVICE ISSUE: SmartSite "My Sites" button 1/8/2010 10:30-13:00
The "My Sites" button in SmartSite was not functioning correctly for most users.
rSmart and IET systems administrators and programmers discovered that the issue was caused by an update made by rSmart last night. The code was updated and the My Sites button is now operating normally.
- Notification modified: 2010-01-08 13:09:34
Network Outage: Cable TV Outage - Campus: 01/08/2010 08:13-09:10
Impact:
The campus cable TV system experienced a widespread outage.
Locations Affected:
All campus cable TV locations.
Status:
Failed hardware at the head end was the root cause of the
outage. The failed component was replaced, and all cable TV service has been restored.
- Notification modified: 2010-01-08 09:15:01
Computing Accounts Degraded, 2010-1-7 16:00-ongoing
The Computing Accounts service was experiencing a very high load. Some users may have experienced some delays.
- Notification modified: 2010-01-07 22:52:22
Network Upgrade - AOB 4 Jan 6, 2009, 06:00 - 08:30
Purpose:
Upgrade the network equipment providing service to AOB 4 and surrounding buildings.
Impact:
Users and services experienced a brief loss in connectivity as the fibers were moved and the new equipment was brought online.
Affected:
Users and services in the following buildings were affected:
AOB 4
HCD ADMIN
HCD CHLD DEV
HCD CMPTR LB
TB 116
TB 117
TB 118
TB 119
TB 120
TB 123
TB 124
- Notification modified: 2010-01-06 08:25:02
MySpace service degraded - Fri. Jan. 1, 0800 - 18:33
The MySpace service was degraded due to a hardware failure which had taken some users' spaces offline. System administrators have completely restored functionality.
- Notification modified: 2010-01-01 18:45:28
Telecom Building Maintenance Downtime 12/23/09 12:00 - 13:00
Work was performed on the Telecom Building that caused it to lose power for approximately 20 minutes. The following Data Center Services may have been degraded from 12:00 to 13:00, but would still be available:
Primary internal and external DNS servers
AFS
Authentication
- Notification modified: 2009-12-23 14:01:20
MyUCDavis service degradation Tue. Dec.22 0800hrs - 1650hrs
MyUCDavis did not display correctly for some users. System Administrators discovered the cause of an intermittent issue and restored the service.
- Notification modified: 2009-12-22 16:58:14
Patch weekend 12/18 - 12/21
Various services were unavailable during this period. See the Recurring Maintenance link to learn more.
- Notification modified: 2009-12-20 18:20:04
Computing Accounts degraded, 12/17/09 15:00-
The Computing Accounts service experienced a very high load. Some users may have experienced some delays until the load abated later in the evening.
- Notification modified: 2009-12-18 01:25:35
Kemper, Mrak, network outages. Thurs. Dec 17, 1730hrs - 1820hrs
Network Outage Notice:
Kemper Hall BDF Switch DOWN :
12/17/2009-17:32
Network Outage Information
Start of Outage : 12/17/2009 17:32
End of Outage : 12/17/2009 18:20
(all times are in 24 hour format)
NOC technicians found that a bad UPS unit caused a loss of power to the Kemper Hall BDF switch. The UPS has been replaced and power has been restored to the switch. Network services have been restored to all affected locations as of 18:20.
Impact:
Users and services at the following locations were affected.
Affected:
BUILDINGS:
ANNUAL FUND TRLR
KEMPER HALL
TB 206
TB 207
VLANs:
ALUMNI-AFFRS-1-FW
DEAN-AG-1-FW
DEAN-AG-3-FW
DEAN-ENGIN-1
DEAN-ENGIN-2
DEAN-ENGIN-3
DEAN-ENGIN-4
DEAN-ENGIN-5
DEAN-MED-ADM-14-FW
EDUCATION-1-FW
ENG-AP-SCI-1
ENG-CHEM&MAT-1
ENG-CHEM&MAT-2-FW
ENG-CHEM&MAT-3-DMZ
ENG-CHEM&MAT-3-FW
ENG-CMPR-SCI-4
ENG-ELEC&CMP-1
ENG-ELEC&CMP-2
ENG-ELEC&CMP-3
ENG-ELEC&CMP-4
ENG-MCH&AERO-4
HVAC-2-FW
IDAV-1
MOOBILENET(X)
PHYSICS-1-FW
VC-ADMIN-1-FW
WLS-CAMPUS-1
WLS-CAMPUS-2WLS-CAMPUS-3
WLS-UNMANAGED-1
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-12-17 18:52:36
Telecom Building Maintenance
=================== Network Maintenance =====================
Description: Telecom Building Maintenance
Start of Window : 12/21/2009 08:00
End of Window : 12/23/2009 17:00
(all times are in 24 hour format)
Purpose:
Repair the switch that takes the building off of generator
power.
Impact:
None expected. All power should have automatically switched over to
the generator for the duration of the test.
Affected:
All Campus and Resnet networks; all connectivity to Internet
and I2; all T1 connected sites would have been affected should an
unanticipated outage occurred.
- Notification modified: 2009-12-23 17:41:02
SmartSite shutdown 12/17, 17:00 to 12/19 15:30
Starting at 5 p.m. Thursday, Dec. 17, SmartSite was unavailable for three days while the upgrade to a new, vendor-hosted version was installed.
Law students and faculty should retrieve any materials they might need during this interval immediately.
Faculty would not have been able to submit grades from SmartSite during this window. Instead, they should have:
o Submited grades before 5 p.m. Dec. 17 (this option is highly recommended)
o Downloaded their Gradebook information, then used it to submit their grades by using the MyUCDavis portal (see classes.ucdavis.edu/grading) during the downtime
o Wait until SmartSite comes back up, and submit grades after Dec. 20 using the new system
Known problems are posted on the Message of the Day section of Smartsite.
- Notification modified: 2009-12-19 16:41:12
Authentication Server Maintenance 12/11/09 10:30-13:30
System administrators performed maintenance on the Kerberos authentication service which caused several false alarms on dependent services. All services operated normally.
- Notification modified: 2009-12-11 13:38:27
Possible moobilenet issues Wed 12/9/09 1830 - 08:00
Some users may have been unable to authenticate to moobilenet. System administrators have resolved the problem.
- Notification modified: 2009-12-10 09:19:52
Service Degradation for Geckomail Tue 12/8/09 1400
IT Express received reports that some users cannot access their campus mail via Geckomail. System administrators restored access.
- Notification modified: 2009-12-09 08:26:09
Geckomail Service Degradation 12/08/09 07:25 - 08:20
Users reported long delays in loading pages and pages failing to load due to timeouts when using Geckomail. Service has been fully restored.
Data Center system administrators have removed certain servers from the geckomail server pool and will continue to investigate the cause of the degradation.
- Notification modified: 2009-12-08 09:17:04
Network Maintenance Telecom Building
=================== Network Maintenance =====================
Description: Telecom Building Generator Test
Start of Window : 12/11/2009 05:45
End of Window : 12/11/2009 07:00
(all times are in 24 hour format)
Purpose:
Performing monthly test of the Telecom Building backup power generator.
Impact:
None expected. All power should automatically switch over to generator power for the duration of the test.
Affected:
All Campus and Resnet networks; all connectivity to Internet and I2; all T1 connected sites would be affected should an unanticipated outage occur.
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-12-11 20:43:10
Software Licensing, Khameleon unavailable 12/4/09 15:00-22:00
The Software Licensing Web site and Khameleon service were unavailable between 3pm and approximately 10pm this Friday, December 4.
The downtime was necessary to migrate the databases supporting these services to a new server and to decommission the existing server.
- Notification modified: 2009-12-04 21:47:38
Listproc degraded 12/3/2009 12:45-15:00
Listproc mailing list service was degraded while system administrators looked in to a problem with the service. Messages may have been delayed.
- Notification modified: 2009-12-03 15:15:26
AFS Maintenance 12/1/09 11:00 - 11:50
Maintenance was performed to an AFS server. AFS and MyUCDavis services were alarmed as warning on the status page, but were not affected. Maintenace was completed.
- Notification modified: 2009-12-01 11:50:55
Adobe Connect Service Maintenance Friday November 27th
Start of Window:Friday November 27th 12:00 AM
End of Window: Monday November 30th 8:00 AM
Purpose:
Adobe Connect Service is being move to a new hardware.
Affected:
Adobe Connect Services
If you have questions or concerns regarding this event, please contact: Earl Schellhous emschellhous@ucdavis.edu
- Notification modified: 2009-11-30 08:58:30
Service degradation: myinfovault 11/25/2009 08:40-08:55
There had been reports of some users having problems accessing myinfovault.ucdavis.edu. Programmers restarted web services on the affected servers.
- Notification modified: 2009-11-25 08:54:39
SERVICE RESTORED: Geckomail, 3:35 pm, Monday, Nov. 23rd, 2009
Symptoms:
Earlier this afternoon, IT Express received reports that some users could not access their campus mail via Geckomail. A configuration setting on one of the authentication servers caused the problem.
Actions:
System administrators have solved the problem by removing the offending server from the authentication pool. Geckomail service has been fully restored.
Affected Services:
Geckomail
If you have any questions concerning this outage, please contact IT Express at (530) 754-HELP (4357).
- Notification modified: 2009-11-23 16:24:40
Listproc unavailable: Mon 11/23/09 0207 - 0230
ListProc was temporarily unavailable. System administrators investigated and restored service by 0230.
- Notification modified: 2009-11-23 02:42:27
Service Degradation: CAS 09:37- 09:42 11/16/2009
CAS authentication experienced a brief degradation of service due to a high load.
- Notification modified: 2009-11-16 10:09:15
Network Maintenance: Areas 42,51 IDF Switch 11/13/09 06:00-06:30
=================== Network Maintenance ====================
Description: Areas 42 & 51 IDF Switch Maintenance
Start of Window : 11/13/2009 06:00
End of Window : 11/13/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the code on various IDF switches to the latest
vendor recommended version.
Impact:
Multiple brief outages as the devices are rebooted.
Affected:
BUILDINGS:
DV 200 B ST
DV 400 F ST
GENOME & BIO SCI FACILTY
STORER
- Notification modified: 2009-11-13 06:55:32
Adobe Connect Service
The UCD-hosted Adobe Connect service has been restored.
We made a temporary DNS change during the service outage. If you or any of your clients are unable to
connect to the service, we recommend rebooting the computer or manually flushing the DNS cache.
- Notification modified: 2009-11-10 13:24:22
Network Maintenance: Area 6 IDF Switch 11/10/2009 06:00-07:00
=================== Network Maintenance ====================
Description: Area 6 IDF Switch Maintenance
Start of Window : 11/10/2009 06:00
End of Window : 11/10/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the code on various IDF switches to the latest
vendor recommended version.
Impact:
Multiple brief outages as the devices are rebooted.
Affected:
BUILDINGS:
ASMDSN
HOAGLD
HOUSING ADMN
HUTCH
KERR
ROBBNS
TB 109-112
WELLMAN
- Notification modified: 2009-11-10 08:13:54
Network Maintenance: Area 1 IDF Switch 11/16/2009 06:00-07:00
=================== Network Maintenance =====================
Description: RESCHEDULED: Area 1 IDF Switch Maintenance
Start of Window : 11/16/2009 06:00
End of Window : 11/16/2009 07:00
(all times are in 24 hour format)
Purpose:
Rebooting various IDF switches to load the latest vendor recommended version of code
Impact:
Multiple brief outages as the switches are rebooted
Affected:
BUILDINGS:
CONFERENCE CENTER
EARTH AND PHYSICAL SCI
FACILITIES SERVICES
GSM GALLAGHER HALL
KING HALL TRAILER
MRAK
RMI NORTH
RMI SENSORY
RMI SOUTH
- Notification modified: 2009-11-16 06:39:28
Campus Email Service Degradation:23:00 11/06/09 - 01:30 11/07/09
The campus email service experienced degraded performance from 23:00 11/06/2009 - 01:30 11/07/2009 due to a network switch failure . Email messages continued to be delivered during the service degradation. Data Center administrators have resolved the problem.
- Notification modified: 2009-11-07 01:51:19
Network Maintenance: Area 3 IDF Switch 11/06/2009 06:00-07:00
=================== Network Maintenance =====================
Description: Area 3 IDF Switch Maintenance
Start of Window : 11/06/2009 06:00
End of Window : 11/06/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the code on various IDF switches to the latest vendor recommended version.
Impact:
Multiple brief outages as the devices are rebooted.
Affected:
BUILDINGS:
BKSTR WAREHS
FIRE&POLICE
HUBERT HEITMAN STAFF CTR
PLANT REPRODUCTIVE BIOLOG
TB 201
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-11-06 06:31:43
Network Maintenance: Campus Border Router 11/05/2009 06:00-07:00
=================== Network Maintenance =====================
Description: Campus Border Router - CENIC DC Upgrade
Start of Window : 11/05/2009 06:00
End of Window : 11/05/2009 07:00
(all times are in 24 hour format)
Purpose:
Adjust network traffic to utilize a second Gigabit Ethernet connection to CENIC's Digital California (DC) router in Oakland.
Impact:
None expected. An additional Gigabit Ethernet circuit will be added to the current network connection. CENIC DC provides service to California K-20 and Internet Commodity Peering sites.
Affected:
128.120.0.0/16
169.237.0.0/16
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-11-05 06:20:17
Network Maintenance: Area 2 Switch 11/05/2009 06:00 - 07:00
=================== Network Maintenance ====================
Description: Area 2 Switch Maintenance
Start of Window : 11/05/2009 06:00
End of Window : 11/05/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading various IDF switches to the latest vendor
recommended version of code.
Impact:
Multiple brief outages as the devices are rebooted.
Affected:
BUILDINGS:
ADV MATERIALS RES LAB
BAINER
ENGINEERING 3
KEMPER HALL
WATERSHED SCIENCE RES CTR
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-11-05 06:46:03
SmartSite Maintenance: Tuesday 11/03/2009 05:00 - 06:22
SmartSite was down for a regularly scheduled maintenance.
- Notification modified: 2009-11-03 06:23:39
Network Maintenance: UCDHS Border Router 11/03/2009 05:00-05:27
=================== Network Maintenance ====================
Description: UCDHS Border Router
Start of Window : 11/03/2009 05:00
End of Window : 11/03/2009 06:00
(all times are in 24 hour format)
Purpose:
Replace a failing module in router's host subsystem.
Impact:
No loss of network connectivity is expected between UCDHS
and Campus sites. Network connectivity between UCDHS and external sites may experience slowdowns and connection resets as repair work is performed during the maintenance window.
Affected:
152.79.0.0/16
- Notification modified: 2009-11-03 05:31:43
Campus Internet Outage : 11/02/2009 11:41 -11:44
Impact:
Campus connectivity to many internet sites was disrupted by appearent issues with the campus firewalls.
Locations Affected:
Most campus internet bound traffic.
Status:
BGP issues with the campus firewalls had disrupted connectivity to off-campus sites. As this message was being composed, BGP sessions restored and off campus traffic appeared to be pass again. NOC personnel are investigating the issue.
- Notification modified: 2009-11-02 12:00:33
Network Maintenance: Area 4 IDF Switch : 11/09/2009-06:00
=================== Network Maintenance ====================
Description: Area 4 IDF Switch Maintenance
Start of Window : 11/09/2009 06:00
End of Window : 11/09/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the code on various IDF switches to the latest
vendor recommended version.
Impact:
Multiple brief outages as the devices are rebooted.
Affected:
BUILDINGS:
GENOME & BIO SCI FACILTY
THURMAN
TUPPER HALL
VET MED 3A
VM OFC ANNEX
VMIF (AKA) GLADYS VALLEY
VMTH
VMTH HOLD
VMTH ISOL
VMTH SURG
VMTH WARD
VLANs:
ANML-RES-SVC-1
CTR-CPANHLTH-1
CTR-CPANHLTH-2
CTR-EQUIN-HL-1
CTR-EQUIN-HL-2
DEAN-MED-ADM-11-NR
DEAN-MED-ADM-12-FW
DEAN-MED-ADM-13-FW
DEAN-MED-ADM-14-FW
DEAN-MED-ADM-2-FW
DEAN-MED-ADM-3-FW
DEAN-MED-ADM-4-FW
DEAN-MED-ADM-5-DMZ
DEAN-MED-ADM-5-FW
DEAN-MED-ADM-6-FW
DEAN-MED-ADM-8-FW
DEAN-MED-ADM-9-FW
DEAN-VETMED-1-DMZ
DEAN-VETMED-1-FW
DEAN-VETMED-2-DMZ
DEAN-VETMED-2-FW
DEAN-VETMED-3-FW
DEAN-VETMED-4-NR
DEAN-VETMED-5-NR
GENOME-CTR-1-FW
HVAC-1-FW
HVAC-2-FW
INTRCOL-ATHL-1
IT-COMMUNRES-13-FW
M-GEN-I&R-1
MOL&CELL-BIO-1-FW
MOOBILENET(X)
MU-GENERAL-1
NMR-FACILITY-1-FW
O&M:UTILITIES-1
PHYS-PLANT-7
PLANT-PATH-1-FW
VET-DIAG-LAB-1
VH-ADMIN-1-DMZ
VH-ADMIN-1-FW
VH-ADMIN-2-FW
VH-ADMIN-3-NR
VH-SANS-1-NR
VM-ACADPROGS-1-FW
VM-CENT-SERV-1
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
VM-VECTOR-DIS-RSCH-1
WLS-UNMANAGED-1
- Notification modified: 2009-11-09 06:42:18
Network Maintenance: Areas 5,8,10 & 11 IDF Switch: 11/12 - 06:00
=================== Network Maintenance ====================
Description: Areas 5,8,10 & 11 IDF Switch Maintenance
Start of Window : 11/12/2009 06:00
End of Window : 11/12/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the code on various IDF switches to the latest
vendor recommended version.
Impact:
Multiple brief outages as the devices are rebooted.
Affected:
BUILDINGS:
ATIRC
ATIRC OFFICE TRL #1
CNPRC CEF
DV 267 COUSTEAU PLACE
HEALTH & WELLNESS CENTER
NEUROSCI BLD
PRIMATE CENTRAL SUPPLY
PRIMATE MED OFF
TB 196
TSRF
VLANs:
ARCH-&-ENGR-2
CTR-MIND-BRAIN-1-DMZ
CTR-MIND-BRAIN-1-FW
CTR-MIND-BRAIN-3-DMZ
CTR-MIND-BRAIN-3-FW
CTR-NEUROSCI-3
DEAN-L&S-1-FW
DEAN-MED-ADM-6-FW
ENG-CIVL-ENV-8
ENG-MCH&AERO-3
HVAC-1-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
M-NEUROLOGY-1-FW
M-NEUROSURG-1
M-NEUROSURG-2
M-OTOLYMGOL-1
MATHEMATICS-1-FW
MOOBILENET(X)
O&M:UTILITIES-1
PHYS-PLANT-2-FW
PHYS-PLANT-7
PRIM-RES-CTR-2-FW
PRIM-RES-CTR-3-FW
PRIM-RES-CTR-4
WLS-UNMANAGED-1
- Notification modified: 2009-11-12 06:56:38
Network Maintenance:Campus Border Router 10/29/2009 06:00-07:00
=================== Network Maintenance ====================
Description: Campus Border Router - CENIC ISP Upgrade
Start of Window : 10/29/2009 06:00
End of Window : 10/29/2009 07:00
(all times are in 24 hour format)
Purpose:
As a part of CENIC's Internet Service Provider (ISP) network
upgrade project, traffic to/from the CENIC ISP network will
be migrated from the current Oakland ISP (OAK-ISP) fiber
equipment to new hardware.
Impact:
Campus may experience minor delays in response from commodity
Internet sites while network traffic transitions to the new
network path.
Affected:
128.120.0.0/16
169.237.0.0/16
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-10-29 06:30:49
Network Maintenance: Campus Border Router 10/28/2009 06:00-07:00
=================== Network Maintenance =====================
Description: Campus Border Router - CENIC DC Upgrade
Start of Window : 10/28/2009 06:00
End of Window : 10/28/2009 07:00
(all times are in 24 hour format)
Purpose:
Establish a second Gigabit Ethernet connection to CENIC's Digital California (DC) router in Oakland.
Impact:
None expected. An additional network circuit will be established to the CENIC DC network, but Campus will continue to prefer the current CENIC DC network connection to reach California K-20 sites.
Affected:
128.120.0.0/16
169.237.0.0/16
- Notification modified: 2009-10-28 07:05:26
Network Maintenance: Resnet Packetshaper 10/23/2009 06:00-06:30
=================== Network Maintenance =====================
Description: Resnet Packetshaper Maintenance
Start of Window : 10/23/2009 06:00
End of Window : 10/23/2009 07:00
(all times are in 24 hour format)
Purpose:
Rebooting the Resnet Packetshaper to enable vendor recommended system settings
Impact:
None expected. The traffic will be re-routed during the reboot.
Affected:
All Resnet Internet and I2 traffic.
- Notification modified: 2009-10-23 06:35:39
Network Maintenance: Campus Border Router 10/22/2009 06:00-07:00
=================== Network Maintenance =====================
Description: Campus Border Router - CENIC DC Upgrade
Start of Window : 10/22/2009 06:00
End of Window : 10/22/2009 07:00
(all times are in 24 hour format)
Purpose:
As a part of CENIC's Digital California (DC) network upgrade
project, traffic to/from the CENIC DC network will be
migrated from the current Oakland DC (OAK-DC) fiber
equipment to new hardware.
Impact:
Campus may experience minor delays in response from CENIC DC
sites while network traffic transitions to the new network path.
Affected:
128.120.0.0/16
169.237.0.0/16
______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-10-22 06:25:01
Network Maintenance: Tipping Point 10/22/2009 05:00 - 08:00
=================== Network Maintenance =====================
Description: Tipping Point IPS Upgrade
Start of Window : 10/22/2009 05:00
End of Window : 10/22/2009 08:00
(all times are in 24 hour format)
Purpose:
Upgrade the Tippingpoint IPS sensors and management cluster
Impact:
Campus should not see connectivity issues as the service is bypassed during the upgrade
______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-10-22 06:51:53
CAS Degraded Performance 10/21/09 14:10 - 14:16
The Campus Authentication system experienced degraded performance. System Administrators successfully restarted the service and are still investigating the root cause.
- Notification modified: 2009-10-21 14:54:39
Network Maintenance: Core Router Hardware 10/21/2009 05:30-06:00
=================== Network Maintenance =====================
Description: Core Router Hardware Maintenance
Start of Window : 10/21/2009 05:30
End of Window : 10/21/2009 07:00
(all times are in 24 hour format)
Purpose:
A failing interface card in one of the two core campus routers will be replaced.
Impact:
Several brief periods of network slowness may be experienced as traffic re-routes around the affected device. No extended periods of network degradation are expected.
Affected:
Campus traffic passing through the core routers may experience brief periods of slowness or packet loss. In general, this includes most traffic that is not restricted to a single building.
- Notification modified: 2009-10-21 06:01:54
SmartSite Maintenance: Tuesday 10/20/2009 05:00 - 05:45
SmartSite-PROD experienced downtime for a regularly scheduled maintenance.
- Notification modified: 2009-10-20 05:53:23
Service Outage: AFS 10/17/2009 12:45-14:30
The following services were down for nearly two hours while System Administrators repaired an AFS problem. The services:
MySpace
Course Management
Were down during the maintenance period.
All administrative services (Banner,DaFIS,web sites) located on the admin cell were degraded for maintenance period.
- Notification modified: 2009-10-17 14:36:26
Course Management System 10/17/2009 09:00-14:30
Clients experienced problems downloading and uploading files within the Course Management system. System Administrators have resolved the underlying AFS server problem and restored Course Management functionality.
- Notification modified: 2009-10-17 14:38:24
Mothra Database Extended Downtime: 10/17/2009 04:00 - 05:00
The Mothra Database underwent an extended maintenance. Services which relied upon the Mothra database were unavailable.
- Notification modified: 2009-10-17 05:32:44
Network Maintenance: CENIC HPR Upgrade 10/15/2009 06:00 - 07:00
=================== Network Maintenance =====================
Description: Campus Border Router - CENIC HPR Upgrade
Start of Window : 10/15/2009 06:00
End of Window : 10/15/2009 07:00
(all times are in 24 hour format)
Purpose:
As a part of CENIC's High Performance Research (HPR) network upgrade project, traffic to/from the CENIC HPR network will be migrated from the current Oakland HPR (OAK-HPR) router to a new Sunnyvale HPR (SVL-HPR2) router.
Impact:
Campus may experience minor delays in response from CENIC HPR, Internet2 and National Lambda Rail (NLR) sites while network traffic transitions to the new path.
Affected:
128.120.0.0/16
169.237.0.0/16
- Notification modified: 2009-10-15 06:54:21
Network Maintenance: Campus Wireless : 10/16/2009-17:00
=================== Network Maintenance =====================
Description: Campus Wireless
Start of Window : 10/16/2009 17:00
End of Window : 10/16/2009 18:00
(all times are in 24 hour format)
Purpose:
Upgrade code on wireless routers to latest vendor recommended
version
Impact:
Loss of wireless connectivity as Controllers and Access
Points were rebooted. Users needed to re-authenticate
after upgrade.
Affected:
All Campus Wireless:
moobilenet & moobilenetx
- Notification modified: 2009-10-16 20:42:14
Moobilenet/Moobilenetx Outage - 2009-10-14 12:00- 15:02
======================== Network Outage Notice ====================
0000-00-00 00:00:00
UPDATE:
Impact:
Moobilenet and Moobilenetx are not working.
Locations Affected:
Multiple buildings on campus are experiencing a loss of
wireless networking.
Status:
A combination of issues lead to the wireless issues this
morning and afternoon. Failing hardware likely caused the
initial trouble reports of absent moobilenet(x) SSIDs at
various campus locations. When the primary controller was
failed over to the redundant backup, a configuration
mismatch on the backup caused additional reports of sluggish
and failing connections.
At present, the backup controller remains in service and all
wireless traffic should be passing normally. NOC personnel
will continue to work to isolate the issue with the primary
wireless controller. Additionally, the wireless vendor will
assist in determining the source of the config
synchronization issue between the primary and backup
controllers.
Connections to the wireless network continue to be sluggish
and intermittent. Additional information will be provided as
it becomes available.
- Notification modified: 2009-10-14 15:32:23
SmartSite Maintenance : Oct 14, 2009 : 12:00 to 17:00
We are performing scheduled maintenance on the *non-production* SmartSite servers on October 14, 2009 from 12:00 to 17:00. For more information, please see:
https://confluence.ucdavis.edu/confluence/x/Q4Kw
- Notification modified: 2009-10-14 17:49:02
Power Outage 10/13/09 15:46 - 10/13/09 19:00
======================== Network Outage Notice ====================
10/13/2009 15:46 - 10/13/09 19:00
UPDATE:
Impact:
There is a widespread power outage affecting multiple areas on campus.
Locations Affected:
Multiple buildings in areas 2-5, 8, 9 and 12.
Status:
Access to the weather station was granted, and all network devices are back online at this time.
- Notification modified: 2009-10-14 15:28:43
SmartSite Maintenance, Tuesday, October 13th, 2009 04:00 - 05:20
SmartSite was unavailable due to a scheduled maintenance.
- Notification modified: 2009-10-13 05:38:15
XEDA Mail: Sporadic Issues 10/11/09 - 10/12/09 08:00
The XEDA Mail Service experienced possible sporadic issues this weekend as one of exhub servers smtp service was malfunctioning.
- Notification modified: 2009-10-12 09:33:24
DNS Server Move, Wednesday, October 14, 2009 6:00-6:30pm
PURPOSE:
One of three off-campus DNS servers was moved to a different rack at the NOC to provide higher availability.
IMPACT:
Some off-campus users may have experienced slight lag when establishing new connections to services on campus.
If you have any questions concerning this maintenance please contact IT Express at the number listed below.
IT Express
530-754-HELP (530-754-4357)
- Notification modified: 2009-10-14 18:30:20
Network Maintenance: Packetshaper Upgrade 10/09/2009 06:00-06:30
Description: Campus Packetshaper Software Upgrade
Start of Window : 10/09/2009 06:00
End of Window : 10/09/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on the Campus Packetshaper to the latest vendor recommended version.
Impact:
None expected. The traffic will be rerouted during the reboot.
Affected:
All Campus commodity Internet traffic.
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-10-09 06:30:43
Smartsite Maintenance: Thursday, October 8, 2009 05:30 - 06:00
SmartSite was unavailable due to maintenance which will resolve several minor issues which have been reported during the past week.
- Notification modified: 2009-10-08 06:03:43
Network Maintenance: Campus Border Router 10/08/2009 06:00-07:00
Start of Window : 10/08/2009 06:00
End of Window : 10/08/2009 07:00
(all times are in 24 hour format)
Purpose:
Establish BGP peering sessions between the Campus Border router and CENIC's Oakland Digital California (OAK-DC2) and Oakland Internet Service Provider (OAK-ISP) routers.
Impact:
None expected. New BGP peering sessions will be established, but Campus will continue to prefer the current CENIC Oakland DC and ISP routers to reach California K-20 and commodity Internet sites.
Affected:
128.120.0.0/16
169.237.0.0/16
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-10-08 06:43:12
Temporary Affiliate Form, Monday 10/5/09 1500 - 1630
Subject: SERVICE OUTAGE: Temporary Affiliate Form, 3:pm, Monday, October 5th, 2009
Symptoms:
Users were reporting blank pages when updating information via the Temporary Affiliate Form (TAF) web site.
Actions:
System administrators took the service offline to isolate and fix the issue.
Time to Repair:
System administrators restored service as of 4:30 pm on October 5th, 2009.
Affected Services:
The Temporary Affiliate Form web forms accessed via
http://taf.ucdavis.edu
If you have any questions concerning this outage, please contact IT Express at the number listed below.
IT Express
530-754-HELP (530-754-4357)
-------------------------------------------------------------------------
Answers to 'ithelp' frequently asked questions are posted on the Web.
Please check: http://itexpress.ucdavis.edu/
-------------------------------------------------------------------------
- Notification modified: 2009-10-05 20:53:05
Resnet and Campus Packetshaper upgrade 10/05/09 0600 - 0700
Start of Window : 10/05/2009 06:00
End of Window : 10/05/2009 07:00
(all times are in 24 hour format)
Purpose:
Performing a software upgrade on the Campus and Resnet Packetshapers to address a recently released security vulnerability.
Impact:
None expected. Traffic will be rerouted during the reboot of the devices
Affected:
All Campus traffic to the commodity Internet. All Resnet traffic to the commodity Internet and I2.
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-10-05 06:50:28
Network Outage: Kerr(B043) Wellman(B042) 10/02/2009 23:45-23:50
Due to failed UPS, the scheduled Kerr(B043) Wellman(B042)Electric Utility Shutdown brought down the network equipment on the site, affecting the network at and around Kerr Hall (Area6). Technicians brought up generator power to the equipment.
- Notification modified: 2009-10-03 00:38:34
Campus network issues Mon 9/28 22:40 - 23:10
Data Center system administrators resolved issues with DNS server 169.237.250.250 that had degraded network responsiveness both to and from campus. Everything is back to normal.
- Notification modified: 2009-09-28 23:22:37
Campus Network Problems: Broadcast Storm 09/24/2009 04:25-06:00
There was a localized broadcast storm that was caught and fixed. All services were functioning normally but were unavailable.
- Notification modified: 2009-09-24 06:24:15
UCDHS Datacenter Downtime Network Maintenance
=================== Network Maintenance =====================
Description: UCDHS Datacenter Downtime
Start of Window : 09/26/2009 19:00
End of Window : 09/27/2009 05:00
(all times are in 24 hour format)
Purpose:
The UCDHS Datacenter fire suppression equipment was upgraded to a waterless gas system. In order to bring the new system online and test it in accordance with fire codes, electricity to all equipment in the UCDHS datacenter had to be shut down for an extended period of time.
Impact:
The UCDHS datacenter houses equipment for a number of services owned by the main UCD campus. The impact to each was as follows:
External DNS:
UCD campus houses one of its three external DNS servers at the UCDMC Data Center. That server was unavailable during this downtime. DNS lookups from off campus were slow until services were restored. Clients saw delays while initially connecting to on-campus
services from off campus.
Voice Network:
The UCDMC2 trunk group was removed from service on Friday, September 25, 2009 at 3PM. Restoration of services to the trunks is scheduled for Monday, September 28 at 8AM. The removal of these trunks did not impact the UCD campus’ Med Center or local Sacramento bound voice traffic.
Backup routes were utilized.
Data Network:
The UCD campus' border router at the Med Center was powered off for the duration of the window. All UCD campus traffic to/from UCDHS and to/from the internet were re-routed around the powered off device, but there was no redundant path to UCDHS or the Internet for the duration.
800MHz Radio:
The primary path for 800MHz traffic was not affected by this downtime. Backup paths were unavailable for the duration, but no noticeable impact to the service was expected.
Affected:
Campus services as outlined above.
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.eucd
- Notification modified: 2009-09-27 03:11:07
2112 Watershed node room downtime, 09/16/2009 06:00 - 07:15
This downtime was the final planned interruption required to bring the server room fully online. Power to all systems were interrupted as the EPO system final configuration was completed.
- Notification modified: 2009-09-16 07:24:53
Network Maintenance: Data Center 09/16/2009 06:00 - 07:00
Description:
The Campus Data Center will experience brief network interruptions with several network upgrades planned for the early morning hours during the week of 9/14/09.
Outage Summary:
All network interruptions will occur during the hours of 06:00-07:00.
Wednesday 9/16/2009 06:00-07:00:
Data Center firewall and layer 2 switch firmware upgrade. Several long outages for all network connectivity to all hosts in the Data Center.
- Notification modified: 2009-09-16 07:18:34
Network Maintenance: Router and Switch 09/16/2009 05:00 - 06:00
=================== Network Maintenance =====================
Description: Area 3 BDF 7 Router and Switch Software Maintenance
Start of Window : 09/16/2009 05:00
End of Window : 09/16/2009 06:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on all BigIron BDF and FES IDF switches in Area 3 BDF 7 to the vendor recommended versions.
Impact:
Multiple brief outages as the devices are reset to load new code versions.
Affected:
BUILDINGS:
TB 200
TB 201
TB 202
TB 203
- Notification modified: 2009-09-16 07:00:45
Network Maintenance: Router and Switch 09/16/2009 05:00 - 06:00
=================== Network Maintenance =====================
Description: Area 11 Router and Switch Software Maintenance
Start of Window : 09/16/2009 05:00
End of Window : 09/16/2009 06:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on all BigIron BDF and FES IDF switches in Area 11 to the vendor recommended versions.
Impact:
Multiple brief outages as the devices are reset to load new code versions.
Affected:
BUILDINGS:
CTR NEUROSCI
DV 1450 DREW AVE
DV 1460 DREW
DV 1480 DREW
DV 1560 DREW
DV 1616 DA VINCI CT
DV 1632 DA VINCI CT
DV 1633 DA VINCI CT
DV 1850 RESEARCH PARK DR
NEUROSCI BLD
UNIV EXT BLD
UNIV SVCS BL
- Notification modified: 2009-09-16 06:59:32
Network Maintenance: Router and Switch 09/16/2009 06:00 - 06:00
=================== Network Maintenance =====================
Description: Area 42 Router and Switch Software Maintenance
Start of Window : 09/16/2009 06:00
End of Window : 09/16/2009 06:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on all BigIron BDF and FES IDF switches in Area 42 to the vendor recommended versions.
Impact:
Multiple brief outages as the devices are reset to load new code versions.
Affected:
BUILDINGS:
DV 105 E ST
DV 116 B ST
DV 1554 DREW
DV 1712 PICASSO STREET
DV 200 B ST
DV 2795 2ND STREET
DV 328 D STREET
DV 501 OAK AVE
DV 607 PENA DR
DV REGNCY SQ
SAC 1 CAP ML
SOCIAL SCIENCE & HARC
TELCOM
- Notification modified: 2009-09-16 06:48:44
Network Maintenance: Electrical CNPRC CEF 09/16/2009 06:00-08:00
=================== Network Maintenance =====================
Description: Electrical Shutdown CNPRC CEF
Start of Window : 09/16/2009 06:00
End of Window : 09/16/2009 08:00
(all times are in 24 hour format)
Purpose:
Electrical shutdown to bring the new VIL building online.
Impact:
Network connectivity loss at Primate Med Office after approximately 30 minutes. The other buildings will be on backup power and generator and are not expected to have any loss of network connectivity.
Affected:
BUILDINGS:
Primate Center CEF
TSRF
Primate Med Office
McCarthy Construction Trailer
- Notification modified: 2009-09-16 08:28:57
Network Maintenance: Campus Border Router 09/15/2009 06:00-07:00
=================== Network Maintenance =====================
Description: Campus Border Router
Start of Window : 09/15/2009 06:00
End of Window : 09/15/2009 07:00
(all times are in 24 hour format)
Purpose:
Establish a BGP peering session between the Campus Border Router and CENIC Sunnyvale High Performance Research (HPR) router (SVL-HPR2).
Impact:
None expected. A new BGP peering session will be established, but Campus will continue to prefer the CENIC Oakland HPR router (OAK-HPR) to reach CENIC HPR,
Internet2 and NLR sites.
Affected:
128.120.0.0/16
169.237.0.0/16
- Notification modified: 2009-09-15 07:04:30
Network Maintenance: Campus Wireless 09/15/2009 05:00 - 06:55
=================== Network Maintenance =====================
Description: Campus Wireless
Start of Window : 09/15/2009 05:00
End of Window : 09/15/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrade firmware to latest vendor recommended version
Impact:
Brief wireless outages as controller and individual access points are rebooted to new code version. Users will need to re-authenticate after reboot.
Affected:
All campus managed wireless
- Notification modified: 2009-09-15 06:57:34
Network Maintenance: Area 13(Data Center) 09/15/2009 06:00-06:30
=================== Network Maintenance =====================
Description: Area 13 (Data Center) Router and Switch Software Maintenance
Start of Window : 09/15/2009 06:00
End of Window : 09/15/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on all BigIron BDF and FES IDF switches in Area 13 to the vendor recommended versions.
Impact:
Multiple brief outages as the devices are reset to load new code versions.
Affected:
BUILDINGS:
DATA CENTER
- Notification modified: 2009-09-15 06:37:12
Production Xeda environment patch: 09/11/2009 21:00 - 00:00
The Production Xeda environment was patched during the normal patch window: Friday September 11th from 9PM-Midnight. These patches required a reboot, so some Xeda users may notice a brief Exchange disconnect during this maintenance window.
- Notification modified: 2009-09-12 00:36:59
Mothra DB Upgrade 09/11/2009 21:00 - 09/12/2009 00:15
The mothra DB (on Brownshoe and Tenspeed) underwent an Oracle 10.2.0.4 upgrade.
- Notification modified: 2009-09-12 00:29:42
Moobilentx and VPN Service Authentication: 09/10/09 08:56-09:35
Impact:
The radius server used to authenticate users on moobilnetx and VPN services was not properly responding to authentication requests. The issue has been resolved.
- Notification modified: 2009-09-10 10:45:41
Network Maintenance: Resnet Router/Switch 09/10/2009 05:00-06:00
=================== Network Maintenance =====================
Description: Resnet Router and Switch Software Maintenance - PART 2
Start of Window : 09/10/2009 05:00
End of Window : 09/10/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on all BigIron BDF and FES IDF switches in Resnet to the vendor recommended versions.
Impact:
Multiple brief outages as the devices are reset to load new code versions
Affected:
The following locations will be affected:
Castillian
Emerson
La Rue
Leach
Orchard Park
Oxford Commons
Primero
Regan
Segundo
Solano
Tercero
Thoreau
Webster
- Notification modified: 2009-09-10 06:07:05
Network Maintenance: Shutdown CNPRC/CEF 09/10/2009 06:00-08:00
=================== Network Maintenance =====================
Description: Electrical Shutdown CNPRC CEF
Start of Window : 09/10/2009 06:00
End of Window : 09/10/2009 08:00
(all times are in 24 hour format)
Purpose:
Electrical shutdown to bring the new VIL building online.
Impact:
Network connectivity loss at Primate Med Office after approximately 30 minutes. The other buildings will be on Power Supply and Generator and are not expected to have any loss of network connectivity.
Affected:
BUILDINGS:
Primate Center CEF
TSRF
Primate Med Office
McCarthy Construction Trailer
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-09-10 08:41:31
Network Maintenance: ADF/Core Router 09/10/2009 04:00 - 07:00
=================== Network Maintenance =====================
Description: Area 1,2,4,6,7 ADF and Core Router Software Upgrade
Start of Window : 09/10/2009 04:00
End of Window : 09/10/2009 07:00
(all times are in 24 hour format)
Purpose:
Install vendor recommended software on the Core routers and ADF routers in areas 1,2,4,6, and 7.
Impact:
Multiple brief outages throughout the course of the maintenance window as the new version of software is applied.
Affected:
VLANS Serviced by Core Routers
------------------------------
Any VLAN that is attempting to communicate across network areas or to the Internet.
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-09-10 08:41:37
Network Maintenance: Resnet Router/Switch 09/09/2009 05:00-07:00
=================== Network Maintenance =====================
Description: Resnet Router and Switch Software Maintenance - PART 1
Start of Window : 09/09/2009 05:00
End of Window : 09/09/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on all BigIron BDF and FES IDF switches in Resnet to the vendor recommended versions.
Impact:
Multiple brief outages as the devices are reset to load new code versions
- Notification modified: 2009-09-09 11:32:18
Area 13 and 42 ADF Router Software Upgrade:9/14/09 06:00-07:00
=================== Network Maintenance =====================
Description: Area 13 (The Campus Data Center) and 42 ADF Router Software Upgrade
Start of Window : 09/14/2009 06:00
End of Window : 09/14/2009 07:00
(all times are in 24 hour format)
Purpose:
Install vendor recommended software on the Core routers and
ADF routers in areas 13 and 42
Impact:
Multiple brief outages throughout the course of the
maintenance window as the new version of software is
applied.
Area 13 maintenance will affect data network connections to The Campus Data Center.
- Notification modified: 2009-09-14 08:15:47
Network Maintenance: UCDMC Border Testing 09/03/2009 03:00-06:00
=================== Network Maintenance =====================
Description: UCDMC Border Network Failover Testing
Start of Window : 09/03/2009 03:00
End of Window : 09/03/2009 06:00
(all times are in 24 hour format)
Purpose:
Perform comprehensive failover testing of redundant paths between UCDMC and external sites.
Impact:
Loss of connectivity may be experienced if an issue is discovered during the testing period. In the event this should occur, connections between UCDMC and external sites will experience multiple interruptions in service while work is performed to resolve the issue.
Affected:
UC Davis Medical Center
- Notification modified: 2009-09-03 05:58:35
Campus Border Network Failover Testing: 09/02/2009 23:00 - 03:00
Start of Window : 09/02/2009 23:00
End of Window : 09/03/2009 03:00
(all times are in 24 hour format)
Purpose:
Apply configuration change to address known issues with SNMP and PIM-SM RP. Perform comprehensive failover testing of redundant paths between Campus and external sites.
Impact:
Loss of connectivity may be experienced if an issue is discovered during the testing period. In the event this should occur, connections between Campus and external sites will experience multiple interruptions in service while work is performed to resolve the issue.
Affected:
Campus Core - Areas 1,2,3,4,5,6,7,8,9,10,11,42
Residential Network (ResNet) - Area 12
Campus Data Center - Area 13
Research Network - Area 51
- Notification modified: 2009-09-03 03:22:18
DavisMail/Gmail : Tuesday, September 1, 2009 ~1250 hrs - 14:37
On Tuesday, September 1st, 2009 web access to DavisMail, powered by GMail, was unresponsive, though POP3 and IMAP
connections were working. This was related to a general
outage affecting web access for all GMail users.
- Notification modified: 2009-09-01 14:46:15
Network Maintenance: Area 6 Router/Switch 09/01/2009 05:00-07:00
=================== Network Maintenance =====================
Description: Area 6 Router and Switch Software Maintenance
Start of Window : 09/01/2009 05:00
End of Window : 09/01/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on all BDF and IDF switches in Area 6 to the vendor recommended versions.
Impact:
Multiple brief outages as the devices are reset to load the new version of software.
Affected:
The following locations will be affected:
ASMDSN
BRIGGS
COWELL
CREUSS
FOODSCI
HARING
HART
HOAGLAND
HOUSING
HUTCH
KERR
MANN
ROBBINS
SCILAB
SOLVENT STOR
STORER
TB114
TB188
WALKER
______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-09-01 06:24:14
Course Management Unavailable August 30, 2009 05:20 - 06:50
Sunday, August 30, 2009 05:20 - 06:50
Course Management was unavailable due to a problem with its database. The database and systems administrators restored service and are continuing to investigate the outage.
- Notification modified: 2009-08-30 07:32:25
Adobe Connect Server, 8/29/2009 15:30-16:45
The Adobe Connect server became unresponsive and was serving only blank pages without error messages. System administrators determined that a reboot of the host was necessary and the service was restored.
- Notification modified: 2009-08-29 16:45:32
Network Maintenance: Area 4 Router/Switch 08/28/2009 05:00-06:00
=================== Network Maintenance =====================
Description: Area 4 Router and Switch Software Maintenance
Start of Window : 08/28/2009 05:00
End of Window : 08/28/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on all BDF and IDF switches in Area 4 to the vendor recommended versions.
Impact:
Multiple brief outages as the devices are reset to load the new version of software.
Affected:
The following locations will be affected:
MEDSCI1B
MEDSCI1C
VET MED 2
CCAH
GBSF
WHNRC
VMIF
VET MED 3A
AGGIE STADIUM
VET MED MULTI PURPOSE
EQUINE PERFORMANCE LAB
SCHALM
- Notification modified: 2009-08-28 06:01:54
Network Maintenance: Area 3 Router/Switch 08/27/2009 05:00-07:00
=================== Network Maintenance =====================
Description: Area 3 Router and Switch Software Maintenance
Start of Window : 08/27/2009 05:00
End of Window : 08/27/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on all BDF and IDF switches in Area 3 to the vendor recommended versions.
Impact:
Multiple brief outages as the devices are reset to load the new version of software.
Affected:
Buildings affected:
TELCOM
A&E
PARKING SVCS
SILO
SURGE 2
SURGE 3
TB 201
POLICE&FIRE
TAPS
TB 191
GIEDT HALL
LIFE SCI ADN
DV 3820 CHILES
CR TRLR
PLANT REPRO
GENOME LAUNCH
BOOKSTORE WHSE
REPRO PSL
TB 172
TB 169
TB 192
TB 171
WEST ENTRY PKNG
TB 202
TB 200
TB 203
TB 24
CAMPUS CHILD CARE CENTER
REC LODGE
BOWLEY
TB 182
TB 181
PARKING TRLR
TERCERO TRLR D
BUELER ALUMNI & VISITORS CENTER
MECH 2
TERCERO TRLR A
IT NET21 C
ASTF 2
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-08-27 07:02:57
Network Maintenance: Area 2 Router/Switch 08/26/2009 05:00-07:00
=================== Network Maintenance =====================
Description: Area 2 Router and Switch Software Maintenance
Start of Window : 08/26/2009 05:00
End of Window : 08/26/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on all BDF and IDF switches in Area 2 to the vendor recommended versions.
Impact:
Multiple brief outages as the devices are reset to load the new version of software.
Affected:
Buildings Affected:
EU3
CHEM
EU2
ACAD SURGE
BAINER
CENTRAL GARAGE
CHEM ANNEX
EVERSON
PHYSICAL SCIENCES LIBRARY
PHYS GEO
TB30
MATH SCIENCES
- Notification modified: 2009-08-26 06:25:36
Network Maintenance: Academic Surge 08/26/2009 05:00 - 08:00
=================== Network Maintenance =====================
Description: Network Upgrade - Academic Surge
Start of Window : 08/26/2009 05:00
End of Window : 08/26/2009 08:00
(all times are in 24 hour format)
Purpose:
Upgrade the BDF equipment in Academic Surge
Impact:
There will be a loss of connectivity as the switches are migrated to the new BDF equipment. During this time, internal VLAN and external network resources may be unavailable.
Affected:
The following locations will be affected:
ACADEMIC SURGE
WATERSHED SCIENCE RES CTR
TEMP CLASSROOM 2
- Notification modified: 2009-08-26 07:48:37
Network Maintenance: ADF Router Upgrade 08/25/2009 04:00 - 06:00
=================== Network Maintenance =====================
Description: Area 5,8,9,10,11 ADF Router Software Upgrade
Start of Window : 08/25/2009 04:00
End of Window : 08/25/2009 07:00
(all times are in 24 hour format)
Purpose:
Install vendor recommended software on the ADF routers in Areas 5, 8, 9, 10 and 11.
Impact:
Multiple brief outages throughout the course of the maintenance window as the new version of software is applied.
- Notification modified: 2009-08-25 06:02:43
Network Maintenance: Area 1 Router/Switch 08/25/2009 05:00-07:00
=================== Network Maintenance =====================
Description: Area 1 Router and Switch Software Maintenance
Start of Window : 08/25/2009 05:00
End of Window : 08/25/2009 07:00
(all times are in 24 hour format)
Purpose:
Upgrading the software on all BDF and IDF switches in Area 1 to the vendor recommended versions.
Impact:
Multiple brief outages as the devices are reset to load the new version of software.
Affected:
Buildings affected:
WRIGHT HALL
KING HALL
PHYS PLANT
SHIELDS LIBRARY
SPROUL HALL
MONDAVI CTR
OLSON
ART
ENV HORTICULTURE
MUSIC
- Notification modified: 2009-08-25 06:25:39
Network Outage: UPDATE: Infoblox DNS Issues : 08/24/2009 11:38
Impact:
CNAME records in zones other than ucdavis.edu, pointing
back to hosts in ucdavis.edu did not import correctly into
the Infoblox.
Locations Affected:
CNAME records in zones other than ucdavis.edu, which point
back to ucdavis.edu hosts. For instance,records of the
form: anything.somezone.org IN CNAME anything.ucdavis.edu
This impacted approximately 80 DNS records.
Status: At this time, the missing entries have been added to the infoblox. If issues persist, please notify the IT Helpdesk at 754-HELP.
- Notification modified: 2009-08-24 12:02:14
Campus DHCP System Migration, 8/21/2009 17:00-19:00
Purpose:
The Campus DHCP system, NetID, is being replaced with the new Infoblox system.
Impact:
The DHCP helper addresses on all Campus and Resnet router interfaces will be updated to point to the new Infoblox system. Some hosts may require a DHCP release and renew (or reboot) to be performed in order to successfully gain an IP address lease from the new system.
Affected:
All Campus and Resnet hosts currently using the Campus DHCP system.
- Notification modified: 2009-08-22 02:58:29
Network Maintenance: NOC Generator Test: 08/21/2009 05:45-07:00
Description: NOC Generator Test
Start of Window : 08/21/2009 05:45
End of Window : 08/21/2009 07:00
(all times are in 24 hour format)
Purpose:
Performing monthly test of the Telecom Building backup power generator.
Impact:
None expected. All power should automatically switch over to generator power for the duration of the test.
Affected:
All Campus and Resnet networks; all connectivity to Internet and I2; all T1 connected sites would be affected should an unanticipated outage occur.
- Notification modified: 2009-08-21 08:19:57
DaFIS Prod Scheduled Maintenance on 09/13/2009 8 am - 1 pm
As part of the ongoing network restructuring at the Data Center, the FIS servers that reside there are moving to a new subnet IP range.
We are moving the systems in batches - the next batch is scheduled to move on Sunday September 13th.
The production servers for DaFIS TP, DS and GL are included in this batch and will be unavailable during the move. Sunday is our normal maintenance day
for DaFIS production systems. We expect the downtime to be 8 am - 1 pm.
- Notification modified: 2009-09-13 13:27:08
LDAP Service Degredation: 08/18/2009 10:25 - 12:25
On Tuesday, August 18th, 2009 the campus LDAP service experienced two
failures, from 10:25am to 11:05am and from 11:50am to 12:25pm PDT. The
outage resulted in the loss of several central campus services
including, but not limited to, authentication to the campus wireless
network, creating new computing accounts, and authenticated SMTP
service. Data Center Administrators are confident that they have
isolated the problem and there should be no more interruptions to the
campus LDAP service.
- Notification modified: 2009-08-18 13:50:00
LDAP Service 08/18/2009 10:24 - 11:00
The LDAP service was unreachable.
LDAP was restarted.
Affected:
Wireless Authentication
(Moobilenet and MoobilenetX)
Library VPN
Any service that uses LDAP directory services
- Notification modified: 2009-08-18 11:09:37
Network Maintenance: Area 3 ADF Router Software Upgrade
=================== Network Maintenance =====================
Description: Area 3 ADF Router Software Upgrade
Start of Window : 08/18/2009 06:00
End of Window : 08/18/2009 07:00
(all times are in 24 hour format)
Purpose:
Install vendor recommended software on the ADF routers in Area 3.
Impact:
Multiple brief outages throughout the course of the maintenance window as the new version of software is applied.
Affected:
VLANs Serviced by Area 3
------------------------
- Notification modified: 2009-08-18 08:06:07
Network Maintenance 08/19/2009; 0630 - 0700 hrs
Description: Change card with errors in CDF-1
A card in one of the core routers is generating errors and
needs to be replaced per vendor.
Impact:
The network core is redundant so observed outages should
be minimal. Areas 9, 10, 11, and 13 will be affected.
Area 13 includes
Campus Data Center
In regard to the Campus Data Center network:
The NOC has scheduled a card replacement on a router that affects the Data Center. The existing card is exhibiting errors, and the vendor recommends replacing it. All our networking at that level is redundant, and we should see nothing more than a brief interruption lasting only a few seconds, while the link fails over.
- Notification modified: 2009-08-19 06:54:29
Primate Center Network Upgrade Aug 13, 17:00 - 19:00
Description: Network Upgrade - Primate Center
Start of Window : 08/13/2009 17:00
End of Window : 08/13/2009 19:00
(all times are in 24 hour format)
Purpose:
Upgrade the BDF equipment at the Primate Center
Impact:
There was a loss of connectivity as the switches were
migrated to the new BDF equipment. During this time,
internal VLAN and external network resources may have been unavailable.
Affected:
The following buildings were affected:
PRIMATE SECURITY KIOSK 1.1
PRIMATE CENTRAL SUPPLY 1.1
PRIMATE CENTER ANIMAL WING 1.1
PRIMATE CENTER RESEARCH OFFICE 1.1
PRIMATE COLONY OFFICE 1.1
TB-184 1.2
SCEV 1.1
Users and services on the following networks were affected:
IT-CRETV-3
NEUROPHY-BEH-3
O&M:UTILITIES-1
PRIM-RES-CTR-1-FW
PRIM-RES_CTR-2-FW
PRIM-RES-CTR-3-FW
WIRELESS
- Notification modified: 2009-08-13 18:46:12
- Notification modified: 2009-08-12 06:52:07
Network Maintenance Wed, Aug 12, 0600 - 0700
=================== Network Maintenance =====================
Description: Continue Area 5 Troubleshooting
Start of Window : 08/12/2009 06:00
End of Window : 08/12/2009 07:00
(all times are in 24 hour format)
Purpose:
Continuing to troubleshoot likely packet loss in Area 5 (in and around the ARC).
Impact:
Initial troubleshooting steps will only affect resources in Area 5 for several minutes at a time.
If packet loss is happening in the core, a card replacement may need to be done that affects Areas 5, 6, 7, and 8 for approximately 5 minutes.
Affected:
The following Areas/Buildings will be affected. In some cases, buildings not listed but nearby may also be affected.
Area 5 Includes
ARC
Human Resources Admin Building
Area 6 Includes
Kerr
Hart
Hoagland
Housing
Robbins
Storer
Walker
Asmundson
Briggs
Cruess
Food Science
Hutchison
Haring
TB114
Science Lab
Briggs
Area 7 Includes
AOB4
Freeborn
Hickey Gym
Hunt
MU
North
Socials Sciences and Humanities
South
Veihmeyer
Voorhies
Wickson
Young
Dutton
PES
Area 8 Includes
Airport Area
Primate Center
CCM
HSC Receiving/Mail
- Notification modified: 2009-08-12 06:52:21
Courseware Maintenance 08/07/09 2200 - 2230
The Courseware service was unavailable on Friday August 7th from 22:00 - 22:30 due to maintenance.
- Notification modified: 2009-08-07 21:03:19
Authentication Issues 08/07/09 08:20 - 10:00
Around 8:20 we begun to receive reports from users that they were unable to connect to Banner.
At approximately 8:55am on August 7th, 2009 the Central Authentication Service and DistAuth stopped accepting new connections. CAS and DistAuth sessions opened prior to this time remained valid, however new login attempts were timing out.
Network issues related to this mornings scheduled switch maintenance were the indirect cause of the experienced authentication issues. All networking issues have been resolved. Authentication services have been restored.
- Notification modified: 2009-08-07 10:21:43
Emergency Data Center Network Downtime Friday Aug 7 06:00-07:00
The campus Data Center experienced emergency network downtime,
Friday, Aug 7, 2009 from 0600 hrs to 0700 hrs.
The downtime was necessary to troubleshoot, and possibly replace, a failing blade on the master aggregate network switch.
ALL DATA CENTER SERVICES, except collocation, were affected and unavailable from 0605-0620 (15 minutes).
- Notification modified: 2009-08-07 07:31:36
IMAP email server degradation, 8/6/2009 08:50-08:53
The ms13 mail service was restarted for emergency maintenance at 8:50 AM. Systems administrators resolved an issue with the IMAP service.
- Notification modified: 2009-08-06 09:09:24
Campus Intrusion Prevention System (IPS) 08/06/09 05:00-05:50
Description: Campus Intrusion Prevention System (IPS)
Purpose:
Upgrade system software on the IPS sensors.
Apply system software patch on the IPS management servers.
Impact:
None
- Notification modified: 2009-08-06 05:54:59
Xbase & TSP.ucdavis.edu Unavailable 7/30/09 13:00 - 13:25
A server problem prevented access to the Xbase and TSP websites. System Administrators have resolved the issue.
- Notification modified: 2009-07-30 13:38:05
Gladys Valley Hall Wireless Replacement 7/24 8am - 7/28 5pm
Purpose:
All of the wireless access points in this building will be
replaced.
Impact:
Wireless networking will be unavailable in this building.
- Notification modified: 2009-07-26 07:04:06
MyTravel, MyEffort, EDMS and Discoverer Downtime 07/26/09
Downtime: July 26th, 2009 08:00 - 13:00
The MyTravel, MyEffort, EDMS and Discoverer, was moved to new IP addresses on July 26, 2009, from 08:00 to 13:00. This change allowed the services to reside in the Data Center new IP Range.
- Notification modified: 2009-07-26 14:21:00
Retirement of old mail.ucdavis.edu address July 29, 2009
The old mail.ucdavis.edu address, 128.120.32.8, was retired as of July 29, 10 a.m. For mail account settings, please contact IT Express at (530) 754-HELP (4357).
- Notification modified: 2009-07-29 17:35:49
Mailing lists maintenance Mon 7/20/09 2130 - 2225
System administrators performed maintenance on the mailing lists. The service is now functioning normally.
- Notification modified: 2009-07-20 22:34:10
Router and Switch Configuration Update: July 22 06:00 - 07:00
=================== Network Maintenance =====================
Description: Router and Switch Configuration Update
Start of Window : 07/22/2009 06:00
End of Window : 07/22/2009 07:00
(all times are in 24 hour format)
Purpose:
Updating the configurations on the router and switches servicing Mayer Hall and the AH Horse buildings.
Impact:
Brief outages as the switches and router are rebooted to activate the new configuration variables.
Affected:
All network connectivity in Meyer Hall and AH Horse.
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
- Notification modified: 2009-07-22 07:30:38
Campus Wide Network Maintenance 07/17/2009 05:45 - 07:00
=================== Network Maintenance =====================
Description: Telecom Building Generator Test
Start of Window : 07/17/2009 05:45
End of Window : 07/17/2009 07:00
(all times are in 24 hour format)
Purpose:
Performed monthly test of the Telecom Building backup power generator.
Impact:
None. All power automatically switched over to generator power for the duration of the test.
Affected:
All Campus and Resnet networks; all connectivity to Internet and I2; all T1 connected sites could have been affected if an unanticipated outage occured.
If you have questions or concerns regarding this event, please contact: UC Davis Network Operations Center 1.530.752.7656 noc@ucdavis.edu
- Notification modified: 2009-07-17 07:13:38
Smartsite Maintenance July 17 10pm - July 18 8am
Smartsite experienced downtime this weekend for normal maintenance starting Friday, July 17 at 10pm until Saturday, July 18, 2009 at 8am.
- Notification modified: 2009-07-18 09:46:18
Primate Center Voice Network Maintenance July 22, 23, 27, and 28
The voice network infrastructure at the Primate Facility will be undergoing maintenance. Buildings at the following locations may experience limited periods of degraded or intermittent service.
Date and Times for Affected Locations:
-July 22, 8:00AM - 12:00PM
Quarantine
Lift Station / Landfill
Security Kiosk
-July 23, 8:00AM - 12:00PM
TB 184
Animal 1
Animal 2
Animal 3
Animal 4
Primate Store
-July 27, 8:00AM - 12:00PM
CCM Animal Wing
Animal Housing 1
Animal housing 2
-July 28, 8:00AM - 12:00PM
TB 176
TB 177
TB 178
TB 178a
TB 196
BB Building
Childhood Health
South Colony Office
J30
J32
Primate Facilities Trailers
If you experience degraded or intermittent service past the scheduled hours of maintenance, please contact Julie Willis at 752-0438.
- Notification modified: 2009-07-29 06:31:04
Kerr Hall Network Maintenance July 22 07:00 - July 22 07:20
=================== Network Maintenance =====================
Description: Kerr Hall ADF6-1 Interface Module
Start of Window : 07/22/2009 07:00
End of Window : 07/22/2009 07:30
(all times are in 24 hour format)
Purpose:
Replace interface module that is generating non-standard
error messages.
Impact:
None.
- Notification modified: 2009-07-22 07:21:42
XEDA patching, Friday, 7/17/2009, 21:00-00:00
The XEDA test environment was successfully patched on Tuesday, July 14. Since no issues were encountered administrators patched the production environment during the normal patch window (Friday 9PM-Midnight). These patches did not require a reboot, however administrators performed some regular maintenance which required a reboot.
- Notification modified: 2009-07-18 03:13:22
Campus Central Email Server, ms2., July 16, 10:54 to 11am
IT Express received a small number of reports from email users on ms2.ucdavis.edu being unable to connect to their email accounts starting about 10:54am. Campus Data Center Administrators and Operators isolated the issue and the server was responding by 11am.
- Notification modified: 2009-07-16 11:13:02
Course Management hardware issue Wed Jul 15 1400- 1420
The AFS fileserver serving Course Management suffered a hardware reboot which would have taken offline some Course Management content from 14:00 to 14:20.
- Notification modified: 2009-07-15 20:32:23
Smartsite non-production maintenance Wed Jul 15 1200 - 1700
We performed scheduled maintenance on the *non-production* SmartSite servers on July 15, 2009 from 12:00 to 17:00. For more information, please see:
https://confluence.ucdavis.edu/confluence/x/Q4Kw
- Notification modified: 2009-07-15 20:30:40
Maintenance Data Center SAN Tuesday July 14th 7:00 AM - 8:00 PM
On Tuesday July 14th at 7:00 AM - 8:00 AM we performed maintenance on the new Data Center SAN. We installed new software and licenses to enable additional provisioning functionality. Unfortunately, this require a storage processor reboot. Hosts connected via redundant paths to the SAN were not affected as the connections failed over to the second storage processor.
- Notification modified: 2009-07-14 08:49:42
Mailing lists degredation, 15:30-16:00
The server hosting mailing lists was experiencing usually high loads. System administrators restarted the server and restored the service.
- Notification modified: 2009-07-10 16:06:46
CAS disruption - Thurs., July 9 1548hrs - 1555
The Campus Authentication system was unavailable for 14 minutes. System Administrators successfully restarted the service.
- Notification modified: 2009-07-09 16:18:30
Service degradation: CAS 15:50-15:56 7/9/2009
CAS authentication was unavailable from 15:50 until 15:56. System administrators restarted the service to resolve the issue.
- Notification modified: 2009-07-09 15:58:37
Backup Disruption 7/7/09 10:00 - 14:00
Data Center administrators performed maintenance on a backup storage device. No backups or restores were available between 10:00 and 14:00. All normally scheduled backups during that time period completed later in the day.
- Notification modified: 2009-07-08 18:49:28
KMS Service Upgrade and Move to New IP Address
On Wednesday, July 1, between 06:00 and 07:00, the campus Key Management System (KMS) was upgraded and moved to a new IP address. The KMS provides activation of volume licenses of Microsoft Vista and 2008 Server.
- Notification modified: 2009-07-02 02:50:28
SERVICE DEGRADATION: SMTP and Listproc, July 1 2009
Some campus mail system users had experienced intermittent slowness and error messages when sending mail throughout the day. System administrators determined the occasional slowness issue was most likely related to heavy load on some of the servers that comprise the smtp.ucdavis.edu service, which has since subsided.
In addition, a corrupted database had caused degradation in the listproc service.
- Notification modified: 2009-07-02 12:15:44
Confluence Upgrade - June 30, 2009 9pm-11pm
Confluence was upgraded from version 2.3 to 2.10.
- Notification modified: 2009-07-01 00:26:01
Smarsite-TEST downtime 06/30/09 1700
SmartSite-TEST was down June 30, 2009, after 5pm for the following changes:
* Programmer: Michael J. Wenk
* Jira:
* sak-2880 Critical bug fixes for gb2 (week of June 23rd)
Please see the following link for further information:
https://confluence.ucdavis.edu/confluence/display/UCDSAKAI/SmartSite+Test+-+Maintenance+Details+and+Communication
- Notification modified: 2009-07-01 00:29:19
Network Outage Primate Center Area 13:01
06/28/2009 15:01
UPDATE:
Impact:
IT-ENV Cntrl building suffered an electrical outage 06/28/09
morning damaging high voltage electrical service equipment,
full loss of power detected at approximately 1300 hours.
NOC technicians have connected switch gear to functioning
electrical circuits however clients experienced a few more outagest as Facilities electricians repair the failed
equipment.
Locations Affected:
Status:
Eletricians are working to remedy the situation
- Notification modified: 2009-06-29 12:07:10
MyInfoVault Maintenance, 08:00 - 10:00, 6/28/09
MyInfoVault was unavailable on Sunday, June 28, 2009 at 8 a.m. to 10 a.m. due to scheduled maintenance.
- Notification modified: 2009-06-29 11:57:19
Campus Network Maintenance; Wed., June 17, 2009 - 7AM - 10:55AM
Wednesday, June 17, 2009 - 07:00 - 10:55
Due to unforeseen issues, this morning's border router maintenance was extended beyond the originally announced 04:00-07:00 window. While the majority of campus network services continued to function normally, however, connectivity to UCDMC and the NOC were down for most of the period.
- Notification modified: 2009-06-17 14:47:39
Banner/SIS/Dafis/SISdocs Emergency Repair 11:30-12:15 6/12/2009
One of the servers managing IET-maintained Oracle databases experienced a fatal system error yesterday at 10:50 and this morning at 04:00, and had to be manually rebooted. Users experienced connection and time-out issues when using IET-maintained databases and dependent services including Banner, SISWeb, SISDocs, and DaFIS. Administrators resolved the issue temporarily. A hardware fault had been identified. An emergency outage time starting at 11:30 to 12:15 was required to repair the fault.
- Notification modified: 2009-06-12 13:15:59
SIS/Banner/Dafis/SISdocs Connection 06/12/2009 04:00 - 04:37
One of the servers managing IET-maintained Oracle databases experienced a fatal system error, and had to be manually rebooted. Users may have experienced connections and time out issues when connecting to IET-maintained databases and dependent services including Banner, SISWeb, SISDocs, and DaFIS. Administrators have resolved the issue.
- Notification modified: 2009-06-12 04:47:16
SIS/Banner/Dafis/SISdocs Degredation 06/11/2009 10:50 - 11:45
One of the servers managing IET-maintained Oracle databases was experiencing a system error. Users may have experienced slow connections and time out issues when connecting to IET-maintained databases and dependent services including Banner, SISWeb, SISDocs, and DaFIS.
Administrators have resolved the issue.
- Notification modified: 2009-06-11 11:58:13
Banner/Dafis Connections Issues 06/10/09 09:15
One of the servers managing IET maintained Oracle databases experienced a memory issue. Users experienced slow connections and
time out issues when connecting to IET maintained databases and
dependent services including Banner, SISWeb, and DaFIS. System Administrators found the problem and restored service at 09:35.
- Notification modified: 2009-06-10 10:06:06
Med Center network connectivity. 06/04/2009 03:44 - 0705
UCDMC has lost network connectivity at 03:44 and regained connectivity at 07:05. This had no impact on UCD's services.
- Notification modified: 2009-06-04 08:15:50
Exchange Service Outage - Wed, June 3, 2009; 2055hrs - 2125hrs
The Exchange Service was interrupted for approximately 30 minutes. System administrators determined the cause and corrected it.
- Notification modified: 2009-06-03 21:56:57
Banner connection issues 06/02/2009 14:55 - 21:00
Users reported problems connecting to Banner during the day. System administrators brought Banner down for maintenance from 19:00 till 21:00. Everything is back up and operational.
- Notification modified: 2009-06-02 21:03:43
XEDA Mail degraded service. 06/02/09 06:54 - 07:18
XEDA Mail experience a small problem that affected a few clients. Problem was resolved at 07:18.
- Notification modified: 2009-06-02 07:34:08
Banner Database were Down 06/01/09 10:18 - 12:08
The Banner Databases were down. System Administrators fixed the problem and brough databases back online at 12:08.
- Notification modified: 2009-06-01 12:17:19
XEDA Mail was unavailable. 06/01/09 08:25 - 08:50
XEDA Mailbox2 service was unavailable. System Administrators fixed the problem at 08:50.
- Notification modified: 2009-06-01 08:56:40
SmartSite unavailable, Course Management degraded 15:30-17:40
SmartSite was unavailable and Course Management was degraded as both were experiencing heavy load. System Administrators have fixed the issue.
- Notification modified: 2009-05-23 18:29:13
Exchange Mail / XEDA unavailable 14:10-14:25
Several departments reported they were unable to connect the Campus Exchange Service (XEDA). System Administrators traced the issue to queued log files filling a storage array. Service was restored after the log were moved.
- Notification modified: 2009-05-21 14:56:21
MyInfoVault Maintenance, 17:00 - 17:45, 5/22/09
MyInfoVault System maintenance was scheduled for Friday, May 22, 2009 at 5pm. No service disruptions were encountered.
- Notification modified: 2009-05-23 15:48:56
SmartSite - Wednesday, May 20, 2009 18:45 – 19:30
One of the SmartSite servers experienced an application problem and was temporarily unavailable. Users connected to that system may have experienced degraded service, such as a disruption of their session. Users connected to any of the several other servers in the pool would not have been affected. System administrators resolved the situation and returned the server to the pool.
- Notification modified: 2009-05-20 20:25:14
Monitoring Service Degredation: 05/16/09 01:15 - 07:10
Data Center Administrators noticed some issues with false reports from our monitoring systems. Information on the status page was not correctly being displayed. All services except for Smartsite were currently functional. Smartsite was undergoing scheduled maintenance until 08:00.
- Notification modified: 2009-05-16 07:11:50
CAS and DistAuth - 05/14/09 07:25 - 22:00
From 7:25am until 8:42am on May 14th, 2009 the campus KDC servers were not providing tickets to the CAS and DistAuth login attempts resulting in users being unable to access secure resources on campus. Data Center Administrators corrected a number of issues and the service was restored. New login attempts are being successfully processed by the KDC and users can access secure sites.
UPDATE 09:30 - Data Center Administrators have traced the source of the failure to the campus KDC servers. After making adjustments on the KDC servers administrator felt the problem had been resolved as of 8:42am. At 9:24am the KDC servers once again started failing to provided tickets to CAS and DistAuth requests. Administrators are continuing to work to resolve this issue.
UPDATE 11:08 - Administrators continue to research possible solutions and will try to provide as much up time to the KDCs while still implementing fixes to the service.
UPDATE 16:10 - At 22:00 tonight, Data Center system administrators will reboot several of the authentication systems including the AFS server that handles the read/write volume used by DistAuth. All authentication services (CAS and DistAuth) will be unavailable. We estimate services will be restored by 22:30.
UPDATE 05/15/09 08:25 - The maintenance done at 22:00 on 5/14 has stabilized the authentication systems.
AFFECTED SERVICES: Any service that uses DistAuth or CAS to authenticate will be affected by this outage. A partial list of popular services include: moobilenet, moobilenetx, DaFIS, Banner/SISWeb, MyUCDavis, SmartSite, Geckomail, DavisMail, Library VPN
- Notification modified: 2009-05-15 08:27:09
UCDavis Software Website: 5/13/09 09:20 - 10:40
Application Administrators have resolved an issue with the Software Licensing Group's website within MyUCDavis, http://software.ucdavis.edu and https://my.ucdavis.edu/software. The websites were unavailable between 09:20 and 10:40.
- Notification modified: 2009-05-13 10:43:59
ListProc Degredation: 05/11/09 09:00 - 10:00AM
At approximately 09:00AM - 10:00AM ListProc stopped passing out messages. System Administrators restarted listproc services and everything was back to normal.
- Notification modified: 2009-05-11 11:16:00
ListProc Degredation: 05/08/09 11:00-12:15
At approximately 11:00AM ListProc stopped passing out messages. No mail was lost. The process that was problematic was restarted at 12:15PM. All mail was queued and delivery will catch up on the backlog shortly.
- Notification modified: 2009-05-08 12:32:12
Listproc is Down 5/5/09 12:06 - 12:36
Listproc was down.
- Notification modified: 2009-05-05 12:39:40
SISWEB 5/4/09 11:04 - 11:40
A high volume of requests for admissions information caused some Data Center services to reach session limits. Administrators addressed the session limit issue at approximately 11:40am, but http://sisweb.ucdavis.edu and http://myadmissions.ucdavis.edu continued to be slow due to high admissions load until 1:09.
- Notification modified: 2009-05-04 13:10:09
Authentication maintenance, Sat May 2nd, 10:00 PM
The campus Kerberos authentication servers were rebooted at 10:00pm tonight. No service disruption was experienced, as the servers are redundant in providing authentication services.
- Notification modified: 2009-05-02 22:57:03
WWW.UCDAVIS.EDU 05/01/09 11:20-11:50
www.ucdavis.edu experienced a high load on Friday May 1st. Users may have experienced intermittent slowness during the half hour the site was affected. The issue has been resolved by system administrators.
- Notification modified: 2009-05-01 12:07:37
Firmware on SAN Switches May 2 and May 3, 2009
Data Center Staff performed maintenance on the Storage Area Network (SAN) switches this weekend. As all services are dual connected to the SAN via separate fiber switches, and automatic failover has been tested successfully in the past. No outages on product services were experienced.
The firmware on the SAN switches for ms11, ms12, and ms13 were upgraded on Saturday, May 2, from 0700 till 1500 hours.
The firmware on the SAN switches for mothra, MyUCDavis, and the Course Management System were upgraded on Sunday, May 3, from 1000 till 1800 hours.
- Notification modified: 2009-05-04 09:55:10
SmartSite Maintenance 4-28-09 from 5:30 to 7:00
We performed scheduled maintenance on the SmartSite servers on April 28, 2009 from 05:30 to 07:00.
- Notification modified: 2009-04-29 14:56:46
Authentication Connections: 4/22/09 08:45 - 10:35
The campus had been experiencing slow authentication to all central campus email servers. Campus Data Center system administrators restarted the LDAP service on all ldap servers.
- Notification modified: 2009-04-22 17:36:50
Data center network issues - Wed 4/22/09 0115-0116
There was a brief network outage due to maintenance that affected access to Data Center services. Sys admins have examined systems and everything is operating normally at this time.
- Notification modified: 2009-04-22 01:26:13
SmartSite Downtime 04-21-2009 5am to 5:45am
SmartSite-PROD experienced downtime to complete an upgrade that began this past Saturday during Patch Weekend. The change included completing the creation of one materialized view (Banner Meeting) which includes new programming to include sak-2661, which provides additional section-level meeting time information to Smartsite.
- Notification modified: 2009-04-21 06:29:42
Off-campus DNS issues Mon 4/20/09 2230 - 4/21/09 9:35
Users making off-campus DNS queries to campus experienced slow response.
- Notification modified: 2009-04-21 11:26:34
CAS outage Friday, April 17, 2200 - 2230
On Friday, April 17 just after 10PM, The Campus Authentication System was briefly unavailable during a scheduled patching event. The Campus Data Center System Administrators worked quickly to resolve this problem and service was restored just after 10:30PM.
- Notification modified: 2009-04-17 23:13:01
financialaid.ucdavis.edu potential problem
http://financialaid.ucdavis.edu was reported as unavailable. The issue has been resolved.
- Notification modified: 2009-04-10 13:27:59
MyUCDavis myspace Potential Problem . 04/05/09 13:45 - 14:28
MyUCDavis and myspace was unavailable. apache restarted on all my's and everything cleared up.
- Notification modified: 2009-04-05 14:34:42
Moobilentx and VPN Service Authentication
04/02/09 12:15 - 04/03/09 10:00
Impact:
The radius server used to authenticate users on moobilnetx and VPN services was not properly responding to authentication requests.
Status:
The Data Center has reconfigured the LDAP servers load balancing pool to better handle the authentication requests. The problem has been resolved.
- Notification modified: 2009-04-03 10:28:13
CAS down from 10:28 - 10:48 03/30/09
CAS stoped responding to requests at 10:28 am we restarted services and CAS was running again at 10:48am
- Notification modified: 2009-03-30 10:57:39
LDAP Down 3/29/09 13:13 - 15:06
LDAP was Down from 13:13 til 15:06.
- Notification modified: 2009-03-29 15:54:59
Listproc Down for database rebuild 3/25/09 10:54 - 11:07
Listproc was down for revdb rebuild
- Notification modified: 2009-03-25 12:03:39
Wireless Maintenance 03/25/09 - 000:00 - 06:00
Purpose:
Upgraded Campus Wireless infrastructure to vendor recommended software version
Impact:
Access Points will reboot after wireless controllers are upgraded and reconfigured. Expect multiple brief outages.
Users will need to re-authenticate after reboots
Affected:
All Campus Wireless
- Notification modified: 2009-03-25 06:07:53
Update: Network Outage: Campus Power: 3-23-2009 09:00-13:45
Monday, March 23rd, 2009 - 10:45
Description: Due to widespread power issues, network devices in multiple locations across campus were not passing traffic.
- Notification modified: 2009-03-23 13:54:20
POWER RESTORED: Outage affecting IET Services 9:13am - 10:04
Power has been restored to most areas of campus. The Campus Data Center successfully switched from back generators to regular power without disruption to services and the IT Express phone center is also back on regular power.
- Notification modified: 2009-03-23 13:56:40
Campus Wide Power Outage 3/23/09 900-10:04
There is a campus wide power outage that began at approximately 0900 today, Monday, March 23, 2009. The problem was at the substation.
- Notification modified: 2009-03-23 10:36:46
LISTPROC INTERFACE DOWNTIME 3/20/09, 12:15 - 13:50
Listproc mailing list services were down. System administrators have resolved the issues.
- Notification modified: 2009-03-20 14:10:33
Campus authentication issues Wed 3/18 2215 - 2245
System administrators resolved issues with CAS, DistAuth, and RADIUS. Users are now able to access authenticated services.
- Notification modified: 2009-03-18 22:48:57
MyUCDavis Course Management Tools issues Wed 3/18 2100 - 2200
Clients using the MyUCDavis Course Management Tools may have experienced degraded performance due to a repeat of network problems seen earlier in the day. The Data Center performed switch maintenance and also relocated some servers to resolve the issue.
- Notification modified: 2009-03-18 22:33:36
Course Management Degraded Service, March 18, 2009
Wednesday, March 18, 2009 13:00 – 13:40
Clients using the MyUCDavis Course Management Tools may have experienced degraded performance. System administrators identified the source of a network problem and resolved the issue. Further work is planned to prevent this from recurring. In the meantime, the service has been restored.
- Notification modified: 2009-03-18 14:00:18
Network Outages- 3/16/08 - 10:00 - 10:50
Description: Due to widespread power issues, network devices in several locations are not passing traffic.
Status: Facilities is working to identify and resolve the cause of the power issues. NOC technicians are currently working to restore connectivity to the failed network devices where power is available.
Affected:
Some network devices in the following buildings:
Storer
Briggs
VMTH SURG
Estimated time to repair: completed
- Notification modified: 2009-03-16 11:13:00
SmartSite Maintenance - 3/16/09 12noon - 12:15
Maintenance to upgrade SmartSite-TEST with two new guest access enhancements / bug fixes has been completed. Test tag 042 was deployed to smartsite-test.
- Notification modified: 2009-03-16 12:31:02
Jira UPGRADE 3/15/2009 10:00pm
The problem with the previous night's Jira upgrade was resolved, and so, the upgrade was performed this night which completed at around 10:50pm.
- Notification modified: 2009-03-16 00:49:26
Network Outage- Radius 1800 - 3/9/09 - 10:59 3/10/09
Impact:
SSL VPN subscribers utilizing campus radius for authentication.
Locations Affected:
The campus Radius server suffered a hardware failure and was no longer serving authentication requests.
Status:
The cause of the problem has been identified and corrected. VPN Authentication should operate as normal.
- Notification modified: 2009-03-10 11:09:56
Moobilenetx issues 03/09/09 1800 - 2300
Faulty hardware led to moobilenetx becoming unavailable. System administrators worked around it and restored moobilenetx availability.
- Notification modified: 2009-03-09 23:05:58
Smartsite Maintenance Sunday, March 8, 2009 01:55 � 03:05
SmartSite was unavailable due to maintenance related to the Daylight Savings time change.
- Notification modified: 2009-03-09 11:19:50
NOTICE: Campus Data Center Load Balancer reboot
On Friday 3/6/2009 between 0600 and 0630 the network traffic load balancers were rebooted. These devices are redundant, and clients did not see interruption in service.
- Notification modified: 2009-03-06 06:10:09
Website Maintenance Sunday February 22nd 1000 - 1200
The following websites were unavailable between 1000 and 1200 on Sunday February 22nd.
Clientservices.ucdavis.edu
Desdev.ucdavis.edu
Itexpresssurvey.ucdavis.edu
Itx.ucdavis.edu
Itxbusiness.ucdavis.edu
Itxnotes.ucdavis.edu
Itxsurvey.ucdavis.edu
Itxsurveydata.ucdavis.edu
Itxsurveyreporting.ucdavis.edu
Itxtest.ucdavis.edu
Kevmor.ucdavis.edu
Offline.ucdavis.edu
Online.ucdavis.edu
Remedy.ucdavis.edu
Slcdocs.ucdavis.edu
Smartsite2.ucdavis.edu
Tsp.ucdavis.edu
Uccsc.ucdavis.edu
Xbase.ucdavis.edu
- Notification modified: 2009-02-22 22:58:36
CAS problem 2/19 1900hrs - 2200hrs
CAS authentication was down for various sites except MyUCDavis.
System admins and network operations staff traced the source of the problem to the network traffic load balancers. The problem was identified and corrected at 22:00 and CAS was returned to service.
- Notification modified: 2009-02-19 22:24:55
Intermittent Access to Restricted Resources 2/19/09 1845-1900hrs
An issue with the Campus' authentication function was intermittently preventing access to Campus Services requiring authentication. Only some users were affected. During this event, access to services such as MyUCDavis, Course Management, smartsite, and any other service requiring authentication was unreliable. Affected users received an error message.
If you have any questions or concerns regarding this outage, please
contact IT Express at 754-HELP (4357).
- Notification modified: 2009-02-19 19:31:28
Course Management: Thursday, February 19, 2009
Course Management was unavailable from 13:20 to 14:15 due to a database issue.
Course Management is currently available. Users may have experienced intermittent disruptions due to ongoing hardware problems which has been resolved.
- Notification modified: 2009-02-20 10:23:35
LDAP Directory Service - 2/12/09 14:40-15:00
LDAP Directory Service was unavailable from 14:40 to 15:00. System administrators restarted the services on the systems.
- Notification modified: 2009-02-12 15:07:06
Primate Center Voice Connectivity has been lost 2/10/09- 2/13/09
Tuesday, February 10: 07:00
Description: Partial voice connectivity has been lost due to cable damage from construction activity at the corner of Dairy Rd and Hutchison Dr.
Locations Affected: Primate Center, CCM, and various buildings west of Hwy 113
Status: Repairs to the damaged cable have been completed.
Estimated Time to Repair: Completed
- Notification modified: 2009-02-13 14:20:53
System maintenance for MyInfoVault, Feb. 7th
System maintenance for MyInfoVault was completed. Saturday, Feb. 7th, from 7 - 8 a.m.
The web site is unavailable during that time.
- Notification modified: 2009-02-09 08:38:31
SmartSite Mail Server 02/03/09 7:00am - 07:40 am
SmartSite Mail Server service was restarted at 07:40.
- Notification modified: 2009-02-03 08:03:51
SmartSite Scheduled Maintenance 02/03/09 5:00am - 7:00am
SmartSite Community: We experienced downtime for a SmartSite upgrade, February 3, 2009, from 5am to 7am. Details of the upgrade can be found here:
https://confluence.ucdavis.edu/confluence/display/UCDSAKAI/Sakai+Production+Server+Maintenance+Schedule
- Notification modified: 2009-02-03 15:25:32
Campus Email, Thursday 1/22/09 13:10 - 13:25
The campus SMTP service was experiencing delays. System administrators have resolved the issue.
- Notification modified: 2009-01-22 13:33:15
XEDA Service interruption; 2100 - 2105 Friday, January, 16, 2008
The Xeda system administrators will be replacing the firewall device hardware with new hardware at 2100. Xeda systems, including Exchange and domain authentication will be temporarily unavailable during this switch-over.
Once completed, the Xeda system administrators will patch and update the Xeda systems during this regularly scheduled maintenance window from 9pm-Midnight
- Notification modified: 2009-01-16 21:53:42
UCDMC Connectivity Friday, 2008-01-16, 07:30 - 09:30
Connectivity between some areas on campus and the UC Davis Health System were down or intermittent.
It was determined that there was an issue with the Campus Data Center building router. NOC technicians have resolved the issue. Connections between the campus and the UC Davis Health System have been restored.
- Notification modified: 2009-01-16 09:45:57
AFS proxy server: Friday, 2008-01-16 02:30 - 09:30
The AFS proxy server located at UCDHS was currently unavailable. Clients were encouraged to install the AFS client per the instructions located here:
http://dafis.ucdavis.edu/install/install/andrew.cfm
The problem was resolved when connections from campus and the UCD Health Center were restored.
- Notification modified: 2009-01-16 15:25:02
Wednesday, January 14, 2009 14:55 - 14:56
ListProc was shut down momentarily for list maintenance.
- Notification modified: 2009-01-14 15:47:45
Resolved: Network Outage: AFS/Captive Portal: 1/14/2008 11:45:00
Impact:
Due to issues with the NOC firewall, AFS-3, AFS-Admin, Kraken-noc, and captive portal wireless authentication services were unavailable for a brief period.
Locations Affected:
All Campus locations attempting to access the hosts AFS-3, AFS-Admin, Kraken-noc, or clients attempting to utilize captive portal wireless authentication services.
Status:
The issues with the NOC firewall have been resolved. NOC personnel will work with the firewall vendor to determine a long term solution to the problem.
- Notification modified: 2009-01-14 12:02:29
Tuesday, January 13, 2008 09:40 - 13:17
ListProc was down during emergency maintenance to repair a corrupt database. System administrators corrected the error and restored service.
- Notification modified: 2009-01-13 16:18:11
SmartSite Scheduled Maintenance 01/13/09 5:30am - 5:47am
A scheduled maintenance was performed on SmartSite.
- Notification modified: 2009-01-13 06:16:38
LISTPROC INTERFACE DOWNTIME 1/08/09 21:00-22:30
Maintenance was performed on Listproc from 21:00 to 22:30.
- Notification modified: 2009-01-08 21:33:08
LISTPROC INTERFACE DOWNTIME 1/07/09 21:00-22:04
Maintenance was performed on Listproc from 21:00 to 22:04.
- Notification modified: 2009-01-07 22:11:13
MyUCDavis is down : 01/02/2009 0604 - 0832
MyUCDavis was temporarily unavailable due to a database connection issue. System administrators were contacted and they restarted the database. MyUCDavis access was restored as of 08:32 am.
If you have any questions about this or any other outage you can call IT Express at 530-754-HELP (754-4357).
-IT Express
- Notification modified: 2009-01-02 09:09:37
Power issues in Kerr Hall: 2008-12-29 00:00:00 - 01/29/09
2009-01-02 16:55:00
UPDATE:
Power to the network equipment in Kerr Hall has been temporarily restored, pending permanent repair.
- Notification modified: 2009-01-29 12:54:49
Intermittent Dafis Service 12/29/2008 07:45 - 09:30
System Adminitrators restarted coldfusion on several of the decision support web servers but the database had to restarted to restore connections.
- Notification modified: 2008-12-29 09:51:41
Network Device Reboot 12/23/2008 23:00
Some services may have been impacted temporarily or experienced a short delay while a network device was rebooted.
- Notification modified: 2008-12-23 23:27:10
Data Center scheduled maintenance - Sun 12/21 0600 - 1300
The Campus Data Center was shut down for electrical and network system upgrades. Services provided by and hosted in the Campus Data Center were unavailable during this interval. All work was completed by 1300 and access to affected services was restored.
If you have questions concerning this service outage, please contact the IT Express Computing Services Help Desk at 530-754-HELP (4357).
- Notification modified: 2008-12-21 13:47:06
listings.ucdavis.edu unavailable Wed 12/17 0600 - 0800
The Online Directory Application (listings.ucdavis.edu) was intermittently unavailable due to routine maintenance on Wednesday, December 17th from 6 am to 8 am. Please direct any questions about this service interruption to campusdirectory@ucdavis.edu or call the campus operator at 530-752-1011.
- Notification modified: 2008-12-17 08:00:46
MyInfoVault Unavailable 12/12/08 17:00 - 12/15/08
MyInfoVault was unavailable due to a system upgrade December 12 at 5:00 p.m., and was available again Monday, December 15, 2008.
- Notification modified: 2008-12-14 23:32:11
Degraded service MyUcdavis Courseware, Thurs. 12/11, 7:00-8:20PM
Some of the courseware servers experienced problems that caused connectivity problems for MyUCDavis. Problems were resolved by restarting services on affected servers.
- Notification modified: 2008-12-11 20:22:24
Smartsite-test maintenance, Dec 10, 2008, noon-5pm
Sak-2486 asset: update Java 1.5 to JDK / JRE 5.0 to update 1 was completed at 14:30.
- Notification modified: 2008-12-10 14:45:50
New Login Failures for MyUCDavis 12/8/08 10:00 - 10:25
The IT Express Service Desk received reports of new login failures for MyUCDavis. The Campus Data Center system administrators repaired the service at 10:25.
Updates will be available on http://status.ucdavis.edu and sent to the technotices mailing list.
If you have any questions about this or any other outage you can call IT Express at 530-754-HELP (754-4357).
- Notification modified: 2008-12-08 11:32:03
Paging Services intermittent problems. 12/8/08 9:00 -11:54
Thursday, December 8, 2007: 0900
Description: Intermittent paging services.
Locations Affected: Campus wide.
Status: Paging services have been restored. Trouble was caused by a bad UPS battery that allowed configs to be lost when power was interrupted. Repair complete. Paging services have been restored.
- Notification modified: 2008-12-08 12:05:07
Some MySpace accounts were unavailable 12/7/08 - 15:35 - 21:15
One of the servers providing MySpace service was experiencing problems. Some MySpace accounts were unavailable. System administrators resolved the issue.
- Notification modified: 2008-12-07 21:19:14
MyUCDavis & MySpace 12/5/08 14:10- 15:40
MyUCDavis was intermittently unavailable and the UC Davis MySpace tool within it was down due to AFS issues. System Administrators have resolved the problem.
MyUCDavis was available at 15:15. The MySpace tool within it was available at 15:40.
- Notification modified: 2008-12-05 15:44:15
SmartSite Scheduled Maintenance 12/02/08 5:30am - 7:00am
A regularly scheduled maintenance upgrade for SmartSite Production was performed Tuesday morning, December 2, at 5:30am – 7:00am. These include fixes for the Poll Tool and the Test and Quizzes Tool specifically for timed tests. For additional information, please follow the link below:
https://confluence.ucdavis.edu/confluence/display/UCDSAKAI/Sakai+Production+Server+Maintenance+Schedule
- Notification modified: 2008-12-02 06:07:01
MyUCDavis & MySpace intermittently unavailable 12/1/08 15:30-
15:30 to 16:40
MyUCDavis was intermittently unavailable and the UC Davis MySpace tool within it was down due to AFS issues. Access has been restored. Users of AFS clients may need to restart their programs.
- Notification modified: 2008-12-01 17:07:04
Router issues 12/1/08 8:33-8:41
A major area router serving DSL lines, T1 connections, and the modem pool was down. NOC itself is also on this router and was affected. NOC rebooted the router and everything is fine.
- Notification modified: 2008-12-01 08:42:09
Friday, November 28, 2008 21:00 -21:45
Geckomail underwent scheduled maintenance to move systems to a new subnet. Clients experienced brief downtime while the database was moved. Service was available during part of the above window.
- Notification modified: 2008-11-28 23:57:26
MyUCDavis - November 26, 2008, 08:10 - 08:35
MyUCDavis experienced degraded performance due to a software problem with one of its servers. Users who reached this server encountered an error.
Users who reached any of the other servers in the pool did not experience any trouble. System administrators isolated the problematic server and corrected the problem.
- Notification modified: 2008-11-28 09:05:36
SmartSite Wednesday, November 26, 2008 10:25 10:35
SmartSite showed an alarm on the status page. This was due to a monitoring configuration error.
There was no problem with SmartSite. The configuration issue has been resolved.
- Notification modified: 2008-11-26 11:30:04
Tuesday, November 25, 2008 16:20 - 16:30
SmartSite showed an alarm on the status page. This was due to a monitoring configuration error. There was no problem with SmartSite. The configuration issue has been resolved.
- Notification modified: 2008-11-25 17:04:00
Experienced Problems Bastion Host. 11/19/08 7:30
Logins into bastion host may have been hung as we were experiencing problems with one of our two servers. The issue has been resolved.
- Notification modified: 2008-11-20 10:20:58
Sched- Maintenance *non-production* SmartSite11/19/8 12:00-17:00
We are performing scheduled maintenance on the *non-production* SmartSite servers on November 19, 2008 from 12:00 to 17:00. For more information, please see:
https://confluence.ucdavis.edu/confluence/x/Q4Kw
- Notification modified: 2008-11-19 17:53:51
SmartSite downtime, 6:00AM, Saturday November 15, 2008
SmartSite experienced downtime from 6:00am to 6:10am, Saturday November 15, 2008. The SmartSite mail service needed to be restarted so that we do not experience delays in delivering site-related emails to users. Users online at that time lost their active sessions.
For additional information, please see the following confluence site:
https://confluence.ucdavis.edu/confluence/display/UCDSAKAI/Sakai+Production+Server+Maintenance+Schedule
- Notification modified: 2008-11-15 06:23:57
SmartSite Scheduled Maintenance 11/11/08 5:30am - 5:38am
Details for this maintenance: https://confluence.ucdavis.edu/confluence/display/UCDSAKAI/Sakai+Production+Server+Maintenance+Schedule
- Notification modified: 2008-11-11 05:49:36
LDAP service degradation, Thur. Nov. 6, 18:00-20:50
The campus LDAP servers were experiencing slowness. SSL connections were rejected and the People search tool on www.ucdavis.edu was unavailable. The System Adminstrators identified and blocked an off-campus computer that was causing an excessive load on the campus LDAP service. After some cleanup, the LDAP service was fully restored at 8:50PM.
- Notification modified: 2008-11-06 22:45:53
MyUCDavis issues - Wed 11/5/08 16:05 - 16:25
MyUCDavis experienced degraded performance during emergency hardware maintenance of one of its database servers. Clients may have experienced errors connecting to MyUCDavis during this time. System administrators resolved the issue as soon as possible.
- Notification modified: 2008-11-05 16:45:10
Slow mail delivery - Tue 11/4 14:37 - 15:24
Due to network problems mail delivery was slow between 2:37pm and 3:24 pm today.
- Notification modified: 2008-11-04 16:22:20
SMARTSITE DOWNTIME: Sunday, November 2, 2008
SmartSite required an hour and a quarter of down time to safely roll the clock back for Daylight Savings time this year. As a result *Smartsite was unavailable early Sunday November 2 from 1:50 a.m. PDT until 2:05 a.m PST*
- Notification modified: 2008-11-02 03:57:13
SmartSite Maintenance: Tuesday, October 28, 2008 04:20 - 05:55
SmartSite was unavailable due to maintenance.
- Notification modified: 2008-10-28 06:00:46
SmartSite, Saturday Oct. 25, 2008 6pm-7pm
We scheduled an emergency system restart for today, Saturday October 25, 2008 at 6:00 p.m. for repairs to SmartSite Email.
Mail delivery on SmartSite had slowed to the point that several of the servers required restarts to regain message delivery to SmartSite users. We scheduled this for 6:00 this evening to minimize the impact. Downtime was very short. If you were logged in during this period, you may have beeen forced off if you were on one of the affected servers.
- Notification modified: 2008-10-25 19:17:19
Emergency Reboot Banner Server 10/25/08 10:10-10:20
System Administrators performed an emergency reboot on one of the Banner servers to clear up some errors that were found after this mornings maintenance. The Banner service was unavailable for a brief period.
- Notification modified: 2008-10-25 10:25:55
Friday, October 24, 2008 22:00 - 22:40
SmartSite was temporarily unavailable due to a configuration error.
System administrators corrected that error and restored service.
- Notification modified: 2008-10-24 22:45:19
vmth.ucdavis.edu Unavailable 10/23/08 07:00 - 08:25
A building router in Vet Med Teaching Hospital was not passing traffic. NOC technicians were able to resolve the issue.
- Notification modified: 2008-10-23 08:28:01
SmartSite Maintenance : Oct 17 22:00 - Oct 18 09:00, 2008
SmartSite Team, Our weekend work resulted in completing scheduled patching by our system administrators. However, we were unable to complete the upgrade to SmartSite that would have created the My Campus Messages portlets. We will deploy this application next month or sooner if time allows.
You can review details of our weekend work here:
https://confluence.ucdavis.edu/confluence/display/UCDSAKAI/Sakai+Production+Server+Maintenance+Schedule
- Notification modified: 2008-10-18 08:36:03
AFS PERMISSION PROBLEMS 10/16/08 11:50-12:05
Due to an AFS server problem, a number of services became unavailable at approximately 11:50 a. m. Affected services include Geckomail and www.ucdavis.edu, the campus home website.
The AFS problem was resolved at approximately 12:05 p. m. but some of the dependent services were not restored till 13:00.
- Notification modified: 2008-10-17 13:44:22
MyInfoVault Scheduled Maintenance: Wed. 10/15/08 17:15 - 17:30
MyInfoVault was temporarily unavailable due to a system upgrade between 5:15pm-5:30pm on Wednesday 10/15/08.
The Web site was available again in fifteen minutes.
- Notification modified: 2008-10-18 06:29:44
SmartSite Scheduled Maintenance 10/15/08 12:00 - 1700
We performed scheduled maintenance on the *non-production* SmartSite servers on October 15, 2008 from 12:00 to 17:00. For more information, please see:
https://confluence.ucdavis.edu:8443/confluence/x/URM
- Notification modified: 2008-10-18 06:30:31
Campus DHCP Degraded Service 10/13/2008 13:30 - 14:00
The Campus is experienced degraded DHCP service. System Administrators restored the configuration file on the DHCP server and restarted NetID.
- Notification modified: 2008-10-13 16:26:05
Course Management Service Disruption 10/11/08 15:30 - 18:45
System administrators investigated a report of trouble accessing the Course Management system through the "My Classes" tab on MyUCDavis. The problem was found to be with content of a specific course. Administrators are working directly with the client to resolve the issue with their site. There were -no- problems with the Course Management system or MyUCDavis.
- Notification modified: 2008-10-11 18:47:36
Service Outage Notification: Data Center Services 10/09/08 18:00
A Data Center switch was rebooted at 6:00PM to resolve network connectivity problems. The reboot caused an outage lasting less than 1 minute for virtually all services hosted at the Data Center.
- Notification modified: 2008-10-09 18:56:31
Thursday, October 9, 2008 15:30 - 18:30
Email to SmartSite "Email Archive" tools was not being delivered. Smartsite was restarted at 6:30 p.m. to fix the problem and delivery of email resumed at 6:45 p.m.
- Notification modified: 2008-10-09 19:03:10
Xedamail Failed over and hung 10/03/08 15:50-15:55
Xedamail2 failed over and hung. System Administrators resolved the issues within 5 minutes.
- Notification modified: 2008-10-03 16:22:51
Authentication outage, 10/3/2008 15:50-16:00
Authentication issues affected access to secure services such as MyUCDavis, Geckomail, Smartsite, and My Admissions.
- Notification modified: 2008-10-03 16:02:28
XEDA Email Delay - 10/1/08 07:00-08:10
Due to an error with one of the Active Directory Exchange Servers (XEDA), exchange email delivery sent this morning was delayed for approximately one hour. System Administrators have resolved the issue.
- Notification modified: 2008-10-01 08:19:54
SmartSite Scheduled Maintenance: 9/30/08 05:30 - 05:54
A scheduled maintenance on SmartSite was performed.
- Notification modified: 2008-09-30 06:04:56
Banner Downtime Extension: 9/27/08 11:30
The scheduled Banner maintenance for 9/27/08 lasted till 11:30am instead of 10:00am. This affected services such as SIS and MyUCDavis Coursemanagement.
- Notification modified: 2008-09-27 12:05:30
ListProc Maintenance 9/26/08 21:45-22:20
System Administrators performed emergency maintenance on the ListProc server. The service was impacted for 35 minutes.
- Notification modified: 2008-09-26 22:22:52
ListProc Maintenance 9/26/08 11:30-11:45
System Administrators performed an emergency maintenance task on the ListProc server. Service was impacted for 15 minutes.
- Notification modified: 2008-09-26 11:47:54
SmartSite Maintenance: 9/23/08 05:30 - 05:56
A scheduled maintenance was performed on SmartSite.
- Notification modified: 2008-09-23 06:14:10
SmartSite Outage - Saturday, September 20, 2008 16:00 - 18:00
SmartSite was temporarily unavailable due to a configuration problem with its load-balancer. System administrators re-created the configuration, which resolved the issue.
- Notification modified: 2008-09-20 18:52:33
Upgrading firmware on DC switches. 2300 - 0100 ongoing 9/17/08
Switch firmware throughout the data center will be upgraded. Services connected to the switches may become unavailable for about 5 minutes during the necessary reboot of switch hardware between 2300 and 0100 hours.
- Notification modified: 2008-09-29 12:43:12
AFS Outage: Tue 9/16/08 00:00 - 05:00
There was a AFS hardware problem and the services that would've been affected were those that try to use the RW-path at the root.cell level. Those services that changed their links to the RO-path until they got to unreplicated volumes worked the whole time. Those that haven't, or couldn't because they're replicated all the way down their tree would've been out.
- Notification modified: 2008-09-16 06:12:00
Thursday, Sept 11th, 2008 13:52 -13:58
Description: Area 3 has become disconnected from the campus core network.
All traffic is passing normally at this time.
Estimated time to repair: Repairs complete.
Locations Affected:
All traffic into/out of area 3.
- Notification modified: 2008-09-11 14:35:15
Upgrading firmware on the Load Balancers 09/17/08 06:10 - 06:30
Between the hours of 0610 and 0630, Upgrading the firmware on the load balancers. This required a reboot of those systems. All load balanced services were unavailable for approximately 5 min while the hardware reboots.
- Notification modified: 2008-09-17 06:36:18
Data Center Network Maintenance 09/17/2008 06:00 - 06:10
The Data Center performed network maintenance on Wed, 9/17/2008 between the hours of 0600 and 0630. Between 0600 and 0610 hrs, the NOC rebooted the DC ADF. This interrupted all network connectivity to the Data Center, including XEDA and collocation clients. Downtime will be approximately 3 min.
- Notification modified: 2008-09-17 06:37:33
Xeda Exchange Mail Disconnect 09/10/2008 09:45
The Xeda Exchange Mail servers experienced a brief service outage affecting clients on XEDAMAIL2. Clients experience a disconnection with Outlook. Problem has been resolved.
- Notification modified: 2008-09-11 09:18:26
Xeda Exchange Mail Slow 09/10/2008 06:00 - 08:45
The Xeda Exchange mail queues were being delayed. New e-mail messages were being delivered but there were approximately 200 plus messages in the queue awaiting next opportunity to deliver. System administrators released the messages manually. Everything is back to normal.
- Notification modified: 2008-09-10 09:00:24
Listproc Mailing List Downtime: Wednesday 09/10 03:10 - 6:10
Listproc mailing list services were down. System administrators have resolved the issue. If you have any questions concerning this outage please contact IT Express at the number listed below.
IT Express
-------------------------------------------------------------------------
IT Express consultants are available via telephone Monday-Friday from 7am until 9pm at 530-754-HELP. Walk-in service hours and other information about our services may be found at: http://itexpress.ucdavis.edu/
-------------------------------------------------------------------------
- Notification modified: 2008-09-10 07:41:29
Monday, September 8, 2008 13:38 - 14:12
MyUCDavis and Course Management experienced degraded performance during
hardware maintenance. System administrators identified and resolved the
issue.
- Notification modified: 2008-09-08 15:06:04
MyInfoVault upgrade 9/3/08 17:00-17:10
MyInfoVault was temporarily unavailable due to a system upgrade after 5pm.
The Web site was available again in ten minutes.
- Notification modified: 2008-09-03 17:15:24
SmartSite Maintenance Tuesday 9/02/08 - 5:30am - 7:00am
Maintenance was performed on Smartsite on Tuesday, Sept. 2 from 5:30 AM to 7:00 AM
For more information please visit...
https://confluence.ucdavis.edu/confluence/x/URM
- Notification modified: 2008-09-03 11:47:06
Degradation of Services Friday, Aug. 29, 2340hrs - 0005hrs
Power was disrupted to a few machines at 11:45PM on Friday Aug 29, causing a brief degradation to a number of services; smartsite, distauth, exchange and a few others were affected. System administrators carefully assessed these systems and determined that all services were completely restored.
- Notification modified: 2008-08-30 04:31:08
Authentication Outage Aug, 26, 23:00 - 02:00
Authentication issues that began at 23:00 affected access to secure services such as MyUCDavis, Geckomail, Smartsite, and My Admissions. Access to services was restored by 02:00.
- Notification modified: 2008-08-27 02:11:43
Geckomail unnavailable Fri. Aug. 22, 2008 2200hrs - 2359hrs
Geckomail was unavailable from 10PM until midnight, while system administrators performed maintenance. If you have any questions, please contact IT Express at 754-4357.
- Notification modified: 2008-08-23 22:51:08
Geckomail outage Wed 08/20/08 1900 - 19:45
Data Center staff worked to resolve a hardware issue that affected access to geckomail. Everything is back to normal.
- Notification modified: 2008-08-20 19:47:48
Remedy Help Desk Application Unavailable August 18, 16:30-17:10
The Remedy Help Desk application was unavailable.
- Notification modified: 2008-08-18 17:24:17
Network Maintenance: Saturday 8/16/2008, 23:00hrs - 23:05hrs
On Saturday August 16, at 23:00, the Campus Data Center conducted maintenance on its network infrastructure. Network services were interrupted for no longer than 5 minutes. This affected, although not limited to, the following firewalls and services:
Firewalls: dafis, sevis, edrs, exchange, and era,
Services: myucdavis, geckomail, www, smartsite, distauth.
- Notification modified: 2008-08-17 01:45:59
Geckomail outage, 8/14 23:40 until 8/15 00:15
An unanticipated hardware failure resulted in a brief outage of the geckomail service.
The outage lasted from 11:40PM Thursday night until 12:15AM.
- Notification modified: 2008-08-15 01:28:29
Data Center Switch Firmware Updates 8/15/08 00:00 - 00:30
The Data Center updated the firmware on a couple switches tonight at midnight. Campus services may have experienced a 30 second disruption as the firmware was updated. No significant downtime was experienced during the firmware updates.
- Notification modified: 2008-08-15 06:18:40
MoobileNetX Licensing Outage 8/13/08 15:21-15:45
MoobileNetX was unavailable from 15:21 to 15:45. Support from IdEngines provided a base license within that 20 minutes and service was restored immediately as it was loaded.
- Notification modified: 2008-08-13 16:26:09
MyInfoVault unavailable 8/15/08 5:00pm - 8/18/08 7:00am
MyInfoVault was unavailable starting Friday, August 15 at 5PM for an upgrade to version 2.1. MyInfoVault was up and running the new version on Monday, August 18 at 7:00 a.m.
- Notification modified: 2008-08-19 15:11:16
Switch Reboot on Wednesday, 08/13/2008 @ 06:00-06:30
A network switch was rebooted on Wednesday, August 13 during 06:00 - 06:30. The expected downtime was for one minute or more. The affected firewalls will be: Utilities and Enceinte.
- Notification modified: 2008-08-13 07:02:52
SmartSite Maintenance - 8/12/08 5:30am to 7:00am
We performed scheduled maintenance on SmartSite on August 12, 2008 from 05:30 to 07:00.
- Notification modified: 2008-08-12 07:26:32
Emergency Firewall Downtime 8/10/2008 22:00 - 22:35
On Sunday, August 10, at 22:00, a network switch was replaced in an attempt to solve intermittent service disruptions. This affected, but was not limited to, the following firewalls:
Utilities, ORMP, Enceinte, EDRS, and EDMS.
Banner systems in particular were affected; however, other services may also have been affected. Downtime was 35 minutes.
- Notification modified: 2008-08-11 00:03:28
Network Outage at the Colleges at La Rue 8/10/2008 17:00
Some dorms at the Colleges at La Rue experienced a network outage.
- Notification modified: 2008-08-12 10:59:36
Course Management Service Degradation, 8/9/08 17:00 - 8/10 22:35
After the network problems from 8/8/08 at 09:55 services returned to full operational standards. However services linked to Banner, such as the MyUCDavis Course Management pages, continued to experience slowness and the inability to accept new connections.
The Banner firewall was rebooted at noon on Friday, 8/8/08, in order to reset the necessary network connections and network traffic returned to normal. However, approximately 30 minutes later, the firewall started to show more dropped packets. System administrators worked with the firewall vendor to resolve this issue. Services that depend upon Banner were in a degraded or unavailable state.
A network switch was replaced at 22:00 on Sunday, 8/10/08, which resolved connectivity issues. All affected services are operating normally.
- Notification modified: 2008-08-11 00:13:03
XEDA EXCHANGE 08/08/08
VEXBE2 is experienced issues due to network outage at the Data Center. System administrators resolved the issue with VEXBE2.
- Notification modified: 2008-08-08 10:39:09
Network Outage 08/08/08 09:50 - 12:00
A very brief network outage in the Data Center resulted in several services, including the XEDA Exchange server, to be momentarily unavailable. Users may have experienced continued difficulty reaching the XEDA servers until they closed and re-opened their email program.
Additional services were still experiencing some degradation and System Administrators inventoried affected systems and took measures to restore them to full operational standards.
- Notification modified: 2008-08-08 13:09:04
Degragated Campus List Server 08/06/2008 01:45 - 16:10
The campus list server was experiencing intermittent stoppages and slowness through out the day. Listproc has been restored to normal functionality. Due to a mail loop, the mail queues became backed-up and slowed down mail delivery. New messages are being processed normally. Any queued messages that are deliverable should be processed by early evening. All messages bound for @ucdavis.edu addresses have already been processed.
- Notification modified: 2008-08-06 17:49:43
Listproc slowness Wed 08/06/08 02:00 - 04:00
System administrators resolved issues with listproc slowness.
- Notification modified: 2008-08-06 04:16:09
Geckomail and Confluence Maintenance 08/02/08 04:00-04:30
System Administrators performed maintenance on a database server at 04:00-04:30 on August 2, 2008.
This affected Geckomail, Jira, and Confluence services.
- Notification modified: 2008-08-02 04:56:40
The SmartSite Gradebook tool is currently unable to submit final
The problem with the SmartSite Gradebook has been resolved.
SmartSite was shutdown at 3:00 a.m. and successfully restarted at 3:40 a.m.
The SmartSite team has tested a fix and will implement it beginning at 3:00 a.m. on Thursday, July 31. Estimated downtime for SmartSite will be 45—90 minutes. Final grades submitted using either the MyUCDavis Gradebook tool or the stand-alone e-grading tool (classes.ucdavis.edu/grading) are not affected.
- Notification modified: 2008-07-31 06:28:39
Kerberos Authentication 07/30/2008 11:45 - 12:00
Authentication services (CAS, Secureweb, kerberos) were unavailable from 11:45-12:00 due to a system malfunction. Systems administrators identified the problem and restored service.
- Notification modified: 2008-07-30 12:11:16
Emergency Maintenance for Ms1 - 20:00 07/25/08
Due to a failed hardware component, the email server, Ms1, was unavailable for approximately 10 minutes in order to fail it over to a secondary server. During that time, email was queued, and it was delivered once Ms1 was again available.
- Notification modified: 2008-07-25 22:20:47
Data Center Load Balancer Emergency Reboot 7/23/08 06:00-06:30
On Thursday, July 24th 2008, between the hours of 0600 and 0630, the Campus Data Center performed emergency maintenance to a network load balancer. During the maintenance window, services were unavailable for brief periods of time. Services that were affected include proxy-AFS, CAS, Computing Accounts, DaFIS, Distauth, EDRS, Geckomail, LDAP, MyUCDavis, MyTravel, Smartsite, Student Information Systems, Whitepages, & www.ucdavis.edu.
All services were fully restored by 0630 hrs.
- Notification modified: 2008-07-24 06:24:45
Cold Fusion service having issues. 7/23/08 14:38 - 15:00
The Cold Fusion service on all of the MyUCDavis and Course Management systems was having issues. The web servers were restarted and the problem was resolved as of 15:00.
- Notification modified: 2008-07-23 16:40:00
DaFIS proxy access 7/23/08 10:30 -22:16
As of approximately 10:30 this morning, some DaFIS users were experiencing problems with DaFIS proxy access. Campus Data Center staff were made aware of the issue, and worked with DaFIS personnel to resolve the problem.
- Notification modified: 2008-07-23 22:19:27
Xeda Exchange brief outage 7/23/08 09:45-09:55
On Wednesday, July 23, around 9:45am a Xeda Exchange server experienced a brief outage for approximately 10 minutes. System administrators quickly restored the services. Only a few reported mailboxes in IET and Financial Aid were affected.
- Notification modified: 2008-07-23 10:19:31
Remedy Down 7/23/08 - 5:00am - 6:38am
Remedy Service was unavailable due to System issues.
- Notification modified: 2008-07-23 06:41:37
Distauth issues Tue 7/22/08 21:55 - 01:05
Distauth issues that began at approx. 21:55 Tue 7/22 were resolved at 01:05 Wed. 7/23. These problems affected authenticated services including MyUCDavis, Geckomail, Moobilenet, SmartSite, and My Admissions. While indications are that the outage may have been caused by a denial of service attack, system administrators will be reviewing system logs to determine the root cause of the issues.
- Notification modified: 2008-07-23 01:34:43
ms11 outage 7/21/08 11:30-11:50
Users with their UC Davis email delivered to the the Cyrus mail store ms11.ucdavis.edu were unable to make a connection to their email server this morning between 11:30 and 11:50am. The cause of the issue was traced to the failover process. The process has been corrected and service restored.
- Notification modified: 2008-07-21 12:18:25
XEDAMAIL1:Outlook Email Unavailable 07/19/2008 - 7/21/2008 07:55
One of the Exchange Cluster Servers for Xeda had experienced a a problem delivering mail starting Saturday 07/19/2008. All groups located on XEDAMAIL1 including Accounting, AE, HR, ORMP, Vice Chancelor Office Mrak were not been able to access their mail. System Adminitrastors were able to fix the problem and as of 07:55 Exchange Mail delivery is working.
- Notification modified: 2008-07-21 08:30:12
ISUN Servers Unavailable. 7/11/08 09:35 - 09:45
The ISUN servers were temporarily unavailable.
- Notification modified: 2008-07-11 09:52:07
AFS services are unavailable 07/11/08 8:00am-11:30am
Due to storage array failure, some AFS services, such as SISWEB, were unavailable. System administrators replaced controller.
- Notification modified: 2008-07-11 12:25:05
NOC / DC System Relocation. Thr. 7/11/08 5AM-7AM
The Network Operations Center moved some existing equipment and placed new equipment into the Data Center network racks on Fri, 7/11/2008 between 0500 and 0700 hrs. No no interruption in services were expected or experienced.
The new equipment has prepared us for Network 22 (10GB) connectivity.
- Notification modified: 2008-07-12 09:56:48
Campus Wireless Network (Moobilenet) 7/8/08 10:41-11:53
The virtual interface on one of the primary campus wireless controllers became unreachable for a period of approximately 10 minutes. The controller was manually failed over to the secondary physical interface and all campus wireless connectivity has been restored. NOC then had to work on a certificate issue on the Aruba controller.Users were still able to log on while NOC corrected the certificate issue.
- Notification modified: 2008-07-08 12:04:43
SmartSite Upgrade 8AM Sat. 7/19/08 - 8:00 - 14:54
SmartSite was unavailable from 8:00 am Saturday July 19th until 14:54 due to an upgrade.
- Notification modified: 2008-07-21 08:36:53
DaFIS Proxy Service
Data Center and DaFIS administrators are continuing to investigate intermittent connection problems with the DaFIS proxy service. DaFIS TP users are strongly advised to use the AFS client to access the application. AFS client information and installation instructions are available at http://dafis.ucdavis.edu/install/afs/.
- Notification modified: 2008-07-01 23:52:16
Geckomail and distauth issues Tue 7/1/08 18:30 - 21:00
Geckomail was unavailable and distauth experienced slowness due to a hardware failure. System administrators resolved the issue.
- Notification modified: 2008-07-01 21:40:35
Smartsite maintenance; Sat. morning, Jun 28, 00:00 - 04:00
We have finished maintenance on SmartSite. Users will be able to access SmartSite after the maintenance window ends at 02:40.
- Notification modified: 2008-06-28 06:27:21
Software web site unavailable Thursday 06/26/08 from 12:00p-1:00
The Campus' Software License Coordination (SLC) Unit web site, https://my.ucdavis.edu/software/, was unavailable on Thursday , June 26, 2008 from 12:00 pm to 1:00 pm during a planned outage.
Please contact the SLC unit via software@ucdavis.edu if you have any questions regarding this downtime.
- Notification modified: 2008-06-26 15:55:45
Data Center Generator Test. Wed. 7/16/08 6AM- 7AM
Facilities tested the Data Center generator Wednesday July 16 between the hours of 6:00AM and 7:00AM.
- Notification modified: 2008-07-21 08:37:53
MyBill Service Unavailable 06/26/08 06:30 - 09:00
MyBill was unavailable. System administrators fixed a problem with the mybill firewall and service has been restored.
- Notification modified: 2008-06-26 09:18:49
Saturday, June 28, 2008 00:00 - 04:00
SmartSite was temporarily unavailable due to an upgrade to the Modules tool.
- Notification modified: 2008-06-30 06:17:24
Distauth issues Tue 6/24/08 08:45 - 09:30
Services reliant on central campus Kerberos authentication were unavailable from 08:45 to 09:30 this morning. The software running the Kerberos software on both the primary and redundant KDC was running, but 'frozen' and not serving Kerberos authentication. A full restart of both servers was necessary to restore service.
- Notification modified: 2008-06-25 13:54:51
MyInfoVault will be unavailable: Thu, 06/26/08 - Mon, 06/30/08
MyInfoVault was unavailable starting Thursday, June 26 at 5PM for an upgrade to version 2.0. MyInfoVault is up and running the new version on Monday, June 30 at 7:46 a.m.
- Notification modified: 2008-06-30 07:47:49
Banner Database Problems 06/21/08 - 06/23/08 08:30
The Banner Database, beginning at 8:30PM 06/20/08 maintenance window was unavailable to all clients. Several services that rely on the Student Information Database were unavailable, including sisweb, myadmissions, course management, and smartsite. Some services were made available at the end of the normal maintenance window (10 AM Saturday). However some services were down due to a connection problem to the database. System Administrators fixed the problem and all services were return at 08:30.
- Notification modified: 2008-06-24 09:09:19
Extended Banner Maintenance. Friday, June 20, 8:30PM - 10AM
An extended maintenance window was required for the Banner Database, beginning at 8:30PM instead of the usual 10PM start-time, therefore several services that rely on the Student Information Database were unnavailable, including sisweb, myadmissions, course management, and smartsite. All services were made available at the end of the normal maintenance window (10 AM Saturday).
- Notification modified: 2008-06-21 10:58:27
MyUCDavis service interruption - 6/19/08 1945hrs - 2045hrs
The MyUCDavis portal experienced a service disruption lasting approximately 1 hour, starting from 7:45 PM on Thursday, June 19. System administrators identified the cause of the outage and restored the service. If yoou have any questions concerning this outage please contact IT Express at 530-754-HELP (530-754-4357)
- Notification modified: 2008-06-19 21:15:11
Campus Wireless Network Unavailable 6/17/08 8:00 - 6/18/08 12:30
Description: A hardware failure on a core campus router caused one of the wireless controllers to become unreachable for an extended period of time. Once connectivity to the controller was restored, the access points should have re-associated with it and continued functioning normally.
Due to what is currently presumed to be a bug with the vendor code, the software image on 238 access points became corrupted, which prevented the devices from starting up correctly and connecting back to the controller.
NOC Engineers worked extensively with the vendor throughout the day Tuesday to determine a resolution to the issue. Once it was determined that a remotely implemented fix was not possible, NOC technicians and Engineers began dispatching to end user sites throughout campus to manually bring each of the access points back online.
Status: At this time, all campus and remote wireless access has been restored. Estimated time to repair: Repairs complete.
- Notification modified: 2008-06-18 12:51:59
MyTravel.ucdavis.edu Software Error 6/13/08 07:30 -09:30
Users may have experienced an unexpected software error when connecting to mytravel.ucdavis.edu. System administrators have resolved the issue.
- Notification modified: 2008-06-13 09:38:36
Data Center Network Switch Emergency Reboot 6/10/08 06:30
Due to emergency maintenance, a data center network switch was rebooted at 06:30. Services that might have been affected include EDRS, Utilities, MyTravel, MyInfo Vault, Active Directory, and eRA.
- Notification modified: 2008-06-10 08:11:47
DaFIS Service Degredation 6/6/08 10:30-11:00
Many campus clients across departments and networks were reporting Uniface errors when attempting to launch DaFIS. System administrators restarted services on two of the DaFIS license servers. The issue has been resolved.
- Notification modified: 2008-06-06 10:59:33
Blackberry messaging issues 6/6/08 10:00
We are receiving reports that some Blackberry users are not receiving email messages on their handheld devices. The server and systems appear to function normally and preliminary reports point to a Sprint/Nextel carrier related problems. System administrators are contacting the carrier as well as RIM (Blackberry) to receive further information and isolate the problem.
**Update**
The few Blackberry messaging outage problems appeared to have been transient and are resolved now. We have confirmed functionality for those who were affected, but if you continue to see any issues, please contact your department technical support.
- Notification modified: 2008-06-06 10:24:05
SmartSite Unavailable 6/04/08 - 05:30 - 7:00
SmartSite was unavailable due to maintenance.
- Notification modified: 2008-06-04 07:20:16
Data Center Emergency Network Downtime 5/31/2008 0700am-1:30pm
Lingering issues from the firewall maintenance, which affected DaFis, MyTravel, and Utilities services were resolved at 1:30pm
In troubleshooting some network latency at the Campus Data Center, we
discovered a defective blade in the DC firewall. That blade needs to be
replaced.
On Saturday, 5/31/2008, from 0600 hrs to 0700 hrs, the DC network will
be unavailable to replace the failing part in the firewall. All
services except the campus AD/Exchange service (XEDA) will be affected
and unavailable during that time.
- Notification modified: 2008-05-31 14:22:59
Distauth/authentication restart 5/31/08 1:00am -
The restart was done within the firewall maintenance.
On Saturday at 1am, there will be a 10-minute Distauth/authentication restart that may affect services that rely on it such as MyUCDavis, SmartSite, Geckomail, Distauth, SISWeb and Geckomail. The purpose of this scheduled maintenance is to attempt to increase the capacity and throughput of the Distauth back-end in order to avoid unplanned downtimes. Estimated time is approximately ten minutes.
- Notification modified: 2008-05-31 14:24:33
Distauth issues Tue 5/20/08 22:20 - 23:05
Distauth issues that began at 22:20 affected access to secure services such as MyUCDavis, Geckomail, Smartsite, and My Admissions. Distauth was functioning normally by 22:40. Lingering problems with MyUCDavis were resolved by 23:05.
- Notification modified: 2008-05-20 23:34:39
UCDavis Gmail Pilot Outage Tue 5/20 18:00 - 21:15
A CAS issue affected access to the Gmail Pilot site. Gmail was the only service affected and is functioning normally as of 21:15.
- Notification modified: 2008-05-20 22:10:05
Distauth issues Mon 5/19 22:20 - 22:45
System administrators investigated distauth issues that affected access to services dependent upon distributed authentication such as MyUCDavis, Geckomail, SmartSite, and My Admissions. As of 22:45, the issues have been resolved and all services are functioning normally.
- Notification modified: 2008-05-19 23:05:23
Exchange Services Slow Response 04/19/08 09:00 - 16:00
Earlier today we had issues with vexbe1. There was a public folder replication storm that occurred when the public folders on Vexbe1 were trying to replicate with Xedamail1. This flood of emails caused the mail queues to get backed up so that message delivery was extremely slow. Xeda admins were able to find a global command that stopped public folder replication temporarily so that mail flow could resume to normal.
The public folder replication problem started because a replication over the weekend did not finish. Exchange 2003 public folders were being replicated to Exchange 2007. That replication has been turned off and will be rescheduled for a future date.
Outlook users may experience some slowness as the Exchange queues get caught up.
Xeda administrators will monitor the queues closely and ensure that messages continue to flow properly over the next day or two.
- Notification modified: 2008-05-19 16:48:47
MyUCDavis - MySpace Unavailable 5/17/08 13:10 - 15:30
The Campus Data Center had been notified from several computer labs on campus that users are unable to connect to MySpace on MyUcdavis. Only connections from computer labs on campus had been reported as unable to connect. System Administrators rebooted the problematic servers. Service was restored at 15:30.
- Notification modified: 2008-05-17 15:42:01
SIS Banner maintenance extended 5/10/08
Weekly scheduled maintenance is done on the SIS Banner hosts Saturday morning until 10:00am. Due to a database issue, the maintenance ran over by approximately 10 minutes.
- Notification modified: 2008-05-15 15:32:55
Mytravel.ucdavis.edu Software Error 5/15/08 07:25 - 15:45
Users may have experienced an unexpected software error when connecting to mytravel.ucdavis.edu. The problem was isolated to a single server which has been removed from the load balanced pool. If you are still having connection issues, please contact the MyTravel helpdesk (mytravel-info@ucdavis.edu) or ITX (530-754-HELP).
- Notification modified: 2008-05-15 17:33:23
Distributed Authentication Issues 20:05 - 20:40
System administrators resolved issues with distributed authentication. Clients were unable to access Geckomail and MyUCDavis, MyAdmissions.
- Notification modified: 2008-05-13 20:50:31
Distributed Authentication Issues 14:35 - 14:45
05/13/08 14:35 - 14:45
Clients reported problems with distributed authentication. Clients were unable to access Geckomail and MyUCDavis, MyAdmissions. High load cleared up after a few minutes.
- Notification modified: 2008-05-13 14:47:01
Distributed Authentication Issues 12:55 - 13:25
05/13/08 12:55 - 13:25
Clients reported problems with distributed authentication. Clients were unable to access Geckomail and MyUCDavis, MyAdmissions. System admin rebooted afsadmin9.
- Notification modified: 2008-05-13 13:52:30
Distributed Authentication Issues 12:35 - 13:47
05/12/08 12:35 - Ongoing
Clients reported problems with distributed authentication. Clients were unable to access Geckomail and MyUCDavis, MyAdmissions. System admin rebooted afsadmin9.
- Notification modified: 2008-05-12 14:03:18
Smartsite interruption; Wed., May 7, 2008 16:10 - 16:30
One SmartSite application server in the pool experienced a brief network
loss due to a configuration error. Clients connected to that server in
the pool may have experienced a disconnection, but should have been able
to re-connect to another server in the pool.
- Notification modified: 2008-05-07 18:18:29
SmartSite Scheduled Maintenance 5/6/08 5:30 - 7:00
We are performed scheduled maintenance on SmartSite on May 06, 2008 from 05:30 to 07:00.
- Notification modified: 2008-05-12 14:05:06
Sisweb is slow in authentication 14:00 - 15:16
SISWeb was slow responding to authentication.
- Notification modified: 2008-05-05 15:41:55
Campus Library Proxy via Distauth 5/5/08 10:05 - 11:32 .
The campus library proxy via distauth was not working since friday 05/02/05. Logging on through the library VPN was working. "A *workaround* was to first authenticate by logging in to GeckoMail or MyUCDavis and then accessing the Library services."
Problem was fixed when a AFS volume was recovered from backups. Everything was back to normal at 11:32.
Off-campus access to the distauth-protected news.ucdavis.edu web reader is now restored. Given the similarity in services and the timeframes involved, this was almost certainly related to the library issue as well.
- Notification modified: 2008-05-05 13:42:06
Distributed authentication issues Wed 4/30 20:25 - 21:00
Clients reported problems with distributed authentication. System administrators restored distributed authentication and clients were able to access Geckomail and My Admissions by 20:50. Access to MyUCDavis was restored by 21:00.
- Notification modified: 2008-04-30 21:20:01
Campus Data Center firewall issue Tue Apr 29 22:22 - Wed 01:30
A firewall issue affected connectivity to various Campus Data Center hosted services. System administrators resolved the firewall issue by 23:34 and distributed authentication service by 01:30 Wed. The Secureweb service did not recover upon network restoration due to the bad state of the servers.
- Notification modified: 2008-04-30 01:53:12
Network Load Balancer Reboot 4/29/08 - 06:00 - 06:02
On Tuesday, 4/29/2008 at 0600 we rebooted a network load balancer to resolve a mac address discovery problem. This disrupted service to some data center services for approximately 2 min.
- Notification modified: 2008-04-29 06:16:57
Decision Support Coldfusion Brief Outage 4/28/08
Restared coldfusion on sugar.ucdavis.edu at 2:55 pm 4/28/08 - Lisa
- Notification modified: 2008-04-28 15:36:06
- Notification modified: 2008-04-26 16:18:43
Kerberos Tickets Unavailable 4/26/08 15:45 - 16:15
Kerberos Tickets were not being distributed resulting in logins to MyUCDavis.edu being rejected. System Administrators have resolved the issue.
- Notification modified: 2008-04-26 16:16:49
SmartSite Maintenance 4/22/08 5:30 - 7:00
We performed scheduled maintenance on SmartSite on April 22, 2008 from 05:30 to 07:00.
- Notification modified: 2008-04-22 07:10:26
MS13 Down for maintenance 4/21/08 11:43 - 11:54
The email server, ms13, was unavailable for 15 minutes to resolve a software problem.
- Notification modified: 2008-04-21 12:04:33
Authentication services 11:45am - 12:15pm, 4/17/08
Data Center Administrators have updated DNS entries for the secureweb and distauth authenication services and authentication services have been restored.
However users may still experience problems with logging in, in which case they should clear their web browser's cache and restart their web browsers, in order to get the new DNS entries for the authenication servers. In some cases users may need to re-start their computers.
Additionally the secure web log in page may be slow due to load as individuals try to log back in.
If you have any questions, or are still experiencing problems logging in after re-starting a computer, please call IT Express at 530-754-HELP
(754-4357)
-IT Express
- Notification modified: 2008-04-17 16:58:37
SERVICE OUTAGE: Authentication Services 11:45am April 17, 2008
System Administrators resolved the issue with the authentication services. The connections to secureweb.ucdavis.edu were failing and returning a "Wrong user name or password" error for all users. System Administrators resolved the issue at 12:15pm today.
- Notification modified: 2008-04-17 13:03:43
Exchange Services Slow Response 04/16/08 08:00 - 09:30
04/16/08 08:00 - 09:30
The Exchange servers are running normally now. The queues on VEXBE1 were backed up which points to the message transfer agent becoming sluggish. We got the messages in the queue to deliver and it is delivering normally now.
- Notification modified: 2008-04-16 10:28:38
Slow Response Exchange Service 04/15/08 08:00 - 10:00
The Exchange mailserver VEXBE1 had received bulk email messages this morning causing slow response times. The recipient list included >1000 external recipients at approx 700KBs in size.
We had failed the cluster node over to the passive node and manually removed the queued messages, with services restored at approximately 9am. We have notified the sender to contact the bulk mail folks at ITX on handling messages of this type.
VEXBE1 is operational at this time, so our plan is to failback the cluster node at 12:00pm this afternoon, when less folks are connected. The failback will cause a disconnect of email clients for approximately 90 seconds.
- Notification modified: 2008-04-15 10:04:25
Banner Forms 04/14/08 04:45 - 05:45
The Banner Forms servers was refusing connections at 2:45pm April 14th and
was unavailable from about 3pm until 3:45pm. A server reboot resolved the
problem.
- Notification modified: 2008-04-15 08:37:58
SmartSite Scheduled Maintenance 4/15/08 5:30 - 7:00
We performed scheduled maintenance on SmartSite on April 15, 2008 from 05:30 to 07:00.
- Notification modified: 2008-04-21 13:15:50
MyUCDavis Maintenance Saturday, 4/12/08, 12am-6am
The MyUCDavis portal was unavailable due to maintenance this Saturday, April 12th, 2008, from 12am to 6am. System Administrators migrated the background databases for MyUCDavis to a new configuration.
- Notification modified: 2008-04-14 14:43:22
Remedy Outage 04/08/08 08.00 - 08:35
The Remedy Service was unavailable this morning from approximately 8:00 am - 8:36 am due to problems with the Remedy database server. The server was rebooted and service was restored.
- Notification modified: 2008-04-08 10:03:47
Scheduled Maintenance of SmartSite: 04/08/2008, 05:30 - 07:00
A scheduled maintenance was performed on SmartSite.
- Notification modified: 2008-04-08 05:54:15
knockdc2 ssh problems
04/07/08 08:00 - 09:00
The ssh-server process on knockdc2 was pegged up at about 70% CPU usage and unresponsive. Users connecting to the pooled address would've gotten connection timeouts until they retried and were pointed to knockdc1; existing connections should've stayed up.
- Notification modified: 2008-04-07 09:28:40
SmartSite Scheduled Maintenance: 04/01/08 05:30 - 07:00
Scheduled maintenanced on SmartSite for April 01, 2008 from 05:30 to 07:00 was completed at 06:55.
- Notification modified: 2008-04-01 07:12:42
SmartSite degradated services 03/30/08 12:00
SmartSite experienced a brief degradation of service in which access to Site Info will generate errors. Our DBA fixed the error and the error was fixed within 5 - 10 minutes.
- Notification modified: 2008-03-31 14:06:27
ms11 hardware issue 03/26/08 18:12 - 18:42
ms11 experienced a hardware failure. Users on ms11 were unable to access their email. System administrators resolved the issue.
- Notification modified: 2008-03-26 18:57:38
Usenet News Service Down 12:00 - 14:30 3/26/08
Usenet was down for a couple hours while system administrators rebuilt its file structure.
- Notification modified: 2008-03-26 14:55:37
Campus Mail Service Planned Outage 03/26/08
03/26/08
Start Time: 18:00
End Time: 21:00
System administrators performed maintenance on the campus mail servers between the hours of 6pm and 9pm, Wednesday, March 26. During this time, ms11, ms12, and ms13 may have experienced brief downtime.
- Notification modified: 2008-03-26 22:36:56
SmartSite Scheduled Maintenance: 03/25/08 05:30 - 07:00
We are performed scheduled maintenance on SmartSite. For more information, please see:
https://confluence.ucdavis.edu:8443/confluence/x/URM
- Notification modified: 2008-03-25 11:28:47
DAFIS AFS ProxyPool Degradation 3/10/08 - 18:37 - 3/11/08 11:35
Starting on the morning of Monday, March 10, 2008, reports from several departments came in that they were unable to successfully use the DaFIS AFS-proxy pool to make DaFIS connections. The problem was isolated from another reported Oracle client installation issue and is being investigated by the appropriate network groups.
The resulting conclusion was that several networking problems were misreported, coupled with confusion on weekend DaFIS application upgrades and ongoing network issues located on certain parts of campus, caused both the DaFIS Help Desk (an existent issue) and two departments (not five as reported) to have trouble accessing the app.
- Notification modified: 2008-03-11 13:05:35
MoobilnetX Maintenance 3/12/08 17:15 - 17:45
The MoobilnetX service was down for hardware replacement from 17:15 to 17:45. Existing/currently authenticated users did not lose their connections, but no new authentications were issued while the service was down.
- Notification modified: 2008-03-12 19:47:05
SmartSite Maintenance: Sunday, March 9, 2008 01:50 - 03:10
SmartSite was unavailable due to a scheduled maintenance.
- Notification modified: 2008-03-09 03:15:27
Myweb5 and Myweb10 power cycled.
03/04/2008 09:00 - 09:12
Systems were manually power cycled to remove from a halt state.
- Notification modified: 2008-03-04 09:13:05
MoobilenetX connectivity issues 2/29/08 10:00 - 11:00
Description: Users reported issues connecting to the moobilenetX campus wireless network. Regular moobilenet wireless was functioning normally.
Status: Network Operations and Datacenter technicians resolved the issue.
- Notification modified: 2008-02-29 11:07:51
Network connectivity issues 2/26/08 1530 - 1720
Between the hours of approximately 1530 and 1720 the campus data center experienced network connectivity problems isolated between certain networks on campus and certain data center VLANs. Network operations technicians made some programming changes to campus routers to help isolate the problem. Network connectivity was restored around 1720 HRS, although technicians are still investigating the cause of the actual
outage.
- Notification modified: 2008-02-26 18:11:42
SmartSite Maintenance: 2/26/08 05:30 - 07:00
We performed scheduled maintenance.
- Notification modified: 2008-02-26 09:44:37
MyUCDavis Saturday, February 23, 2008 00:00 - 06:00
The MyUCDavis portal maintenance has been postponed.
- Notification modified: 2008-02-22 15:13:54
Power to Campus Data Center, 6pm - 8:45pm, 2/14/08
At approximately 6PM, the UC Davis Campus experienced a prolonged power interruption which also affected the Campus Data Center. PG&E initially reported an Estimated Time of Repair of 2150hrs, however, power was restored at 2045hrs. The Data Center is equipped with automatically-activated generators in addition to UPS units, and these power-back-up systems operated to prevent any Data Center Service interruptions or outages. There were no Campus Data Center service outages in connection to this event.
- Notification modified: 2008-02-14 21:34:49
Power to Campus Data Center, 4pm, 2/13/08
At approximately 4PM, the UC Davis Campus Data Center experienced a momentary power interruption. The Data Center
is equipped with automatically-activated generators in addition to UPS units, and these power-back-up systems operated briefly to prevent any Data Center Service interruptions or outages. No service outages were
reported during this event.
- Notification modified: 2008-02-13 16:39:44
Smartsite Service Degradation 2/13/08 08:30-08:40
Smartsite users may have experienced slow response times. System administrators and database administrators have resolved the issue
- Notification modified: 2008-02-13 08:41:48
SmartSite Maintenance 02/12/08 - 05:30 to 07:00
A scheduled maintenance was performed.
- Notification modified: 2008-02-12 07:03:42
Blackberry outages 2/11/08 3:14pm - 6:55pm
Users of enterprise e-mail services for Research In Motion's BlackBerry devices experienced a disruption in service. The outage affected BlackBerry users located in North America. Reports indicated that the disruption was limited to the enterprise e-mail services, while the phone and messaging services were reportedly unaffected.
- Notification modified: 2008-02-11 18:59:59
Data center network outage 02/06/08 16:55 - 17:25
A network outage at the data center affected access to a majority of data center services. System administrators and the NOC resolved a firewall hardware issue and network access has been restored.
- Notification modified: 2008-02-06 17:38:59
MyTravel service intermitenly unavailable.
02/05/2008 14:35 - 15:00
MyTravel service was intermitenly unavailable. The problem fixed itself after a few minutes.
- Notification modified: 2008-02-05 15:24:06
All area 3 DSL and T1 connections are down.
2/05/2008 14:06
UPDATE:
Impact:
All area 3 DSL and T1 connected sites have no connectivity due to a switch hardware failure.
Locations Affected:
All serial sites and area 3 DSL connected sites.
Status:
The NOC has replaced the failed hardware and connectivity has been restored.
- Notification modified: 2008-02-05 16:04:42
casweb5 down - 2/4/08 14:38 - 14:58
casweb5 was having problems with CASAUTH: Connection failed 500 Timeout. Casweb5 was removed from the pool and replaced with casweb3.
- Notification modified: 2008-02-04 16:27:30
Maintenance for Smartsite
SmartSite was unavailable Saturday morning, February 2nd from 06:00 a.m. until 09:00 a.m. for a database upgrade.
- Notification modified: 2008-02-02 09:15:30
ms2 Downtime 1/29/08 10:30 - 10:35
After patching and rebooting the idle ms2 node (cyrus2-2), it came
back up and attempted to steal the virtual IP address for ms2 (the
line was not commented out the last time the nodes were switched).
This caused the active node to disable the ms2 interface temporarily.
- Notification modified: 2008-01-29 10:51:22
SmartSite Maintenance : January 29, 2008 : 05:30 to 07:00
We performed scheduled maintenance.
- Notification modified: 2008-01-29 10:52:34
Part of LDAP services unavailable 1/27/08 21:00 - 1/28/08 12:09
01/27/08 21:00 - Ongoing
Due to a misconfiguration of the montioring for the service, an internal LDAP directory server was offering an expired certificate. This affected other services such as the on-line UC Davis People search interface. The systems administrators acquired and installed a new certificate. The service is now available.
The general-use LDAP directory is unaffected by this outage.
- Notification modified: 2008-01-28 12:23:06
Usenet News Service Interruption 1/24/08 14:30 - 14:55
The Usenet news service was briefly unavailable. System Administrators have resolved the issue.
- Notification modified: 2008-01-24 15:12:21
Usenet News unavailable 01/22/2008 09:00 - 09:25
Usenet News service was unavailable for a brief moment. The problem fixed itself when a dislike article by our server seized to be sent by our peers at newsfeed.berkeley.edu.
- Notification modified: 2008-01-22 11:11:06
System Patching - Fri Jan 18, 2008 - 10PM - 8AM
Various services were unavailable during this period. See the Recurring Maintenance link to learn more.
- Notification modified: 2008-01-19 08:13:32
Campus Authentication - Fri. Jan 18, 2008 7PM- 7:10PM
A couple of the DistAuth servers were being patched simultaneously; this potentially caused a slight delay to some users who may have logged onto restricted campus services (Ie. Geckomail, MyUcdavis, etc.) which rely on our Distributed Authentication service. System Administrators quickly resolved the issue.
- Notification modified: 2008-01-18 19:18:42
Datacenter firewall reboot Friday Jan. 18, 2008 : 06:00 - 06:30
The Data Center firewall was rebooted in order to reinstall the latest firmware. Most Data Center services was unavailable for approximately 5 minutes during the reboot.
- Notification modified: 2008-01-18 10:53:43
MS13 unavailable: 01/16/08 2200 - 2239
MS13 was unavailable. Systems administrators resolved the system.
- Notification modified: 2008-01-16 23:46:49
SmartSite was unavailable
Tuesday, January 15, 2008 07:00 - 07:28
SmartSite was unavailable due to database connectivity problems after schedule downtime.
- Notification modified: 2008-01-15 07:36:09
SmartSite Maintenance : January 15, 2008 : 05:30 to 07:27
We performed scheduled maintenance on SmartSite on January 15, 2008 from 05:30 to 08:15. SmartSite encountered problems with database connectivity during this morning's maintenance. SmartSite was back up by 7:27, all maintenance was compeleted by 8:15.
- Notification modified: 2008-01-15 09:31:45
Campus Authentication is down 01/14/2008 11:11- 11:22
01/14/2008 11:11- 11:22
Campus Authentication was unavailable for a brief moment. System Administrators fixed the problem by restarting the KDC deamons. All back to normal.
- Notification modified: 2008-01-14 11:30:05
MS1 System Maintenance: 01/13/2008 22:00-22:10
System Administrators performed maintenance on ms1.ucdavis.edu. During that time, email was unavailable.
- Notification modified: 2008-01-14 15:54:48
MS1 System Maintenance 01/10/2008: 22:30 - 22:40
System Administrators performed maintenance on ms1.ucdavis.edu. During that time, email was unavailable.
- Notification modified: 2008-01-10 23:02:12
Network Outage Update 1/05/08 11:36
Below is list of sites that was without network connectivity due to lack of power. The buildings were restored to power on 01/07/2008 at 11:11.
ACF Hatchery
Castillian 1440
Castillian 1460
County Road 95
255 Cousteau Pl
202 Cousteau Pl
267 Cousteau Pl
279 Cousteau Pl
2795 2nd Street
607 Pena Drive
Soc Sci and HARC
UPDATED: 01/07/2008 11:11
UPDATED: 01/09/2008 09:13
TB 127 Power was restored 1/10/08
- Notification modified: 2008-01-10 08:54:48
Veni ssh Down 01/08/2008 12:30 - 12:57
Veni was not responding to ssh. Over 500 old ssh processes were running with only 5 logged in users. Veni had to be rebooted to clear ssh sessions. It is back up and functioning fine after 10 minutes.
- Notification modified: 2008-01-08 13:40:49
Data Center Firewall Reboot, Tue, Jan 8, 2008 0600 - 0630
The Data Center rebooted its firewall Tue, Jan 8, 2008, between 0600 and 0630 HRS. All network connectivity to all Data Center services was interrupted for approximately five minutes during the reboot. This was an effort to resolve the ongoing email disconnects.
- Notification modified: 2008-01-08 06:51:34
Data Center Connectivity Issues / LDAP Authentication
The intermittent Data Center connectivity issues affected access to services. Systems administrators focused on LDAP authentication or the DC firewall as potential sources of the trouble. Some changes to LDAP were made.
UPDATE: 1/10/08 - 10:30
The changes made to try to determine whether the load balancer is the problem suggested that it is not. The error rates have dropped off tremendously, though not entirely disappeared. There were very few reports of authentication problems yesterday. At the worst, only about 2% of the POP authentication attempts failed for any reason, and since the change made on Monday at 12:30, it's been under 0.5%. Work is still being done to resolve the issue completely.
- Notification modified: 2008-01-10 13:59:00
Network Outage Update 1/07/08 14:49 - 15:51
======================== Network Outage Notice ====================
01/07/2008 14:49
UPDATE:
Impact:
A failed UPS during a utility outage has caused the primary router in Area 10 to go down. All devices with redundant links have failed over to the backup path. The following locations in this area are not redundantly connected, and are without network services at this time.
Locations Affected:
All traffic outside the area for the following buildings:
SEROLOGY LAB
IT-Env Cntrl
WASTE WATER TR
VET HDQRS
PP LAB
CRC TR 1222-RA
IEHR CLN MED
CELL BIO LAB
IEHR OFC&LAB
LEUKEMIA LAB
ARS R1
TB 127
CTR EQ HLTH
IEHR RECVING
ARS TR 1537
VET VES EX B
ARS M3
IEHR CLN MED
VET META RES
Status:
The failed UPS has been replaced, and commercial power to the building has been restored. All connectivity should be back to normal as this time.
- Notification modified: 2008-01-07 15:56:26
SmartSite Maintenance : January 05, 2008 : 00:00 to 03:00
A scheduled maintenance was performed on SmartSite.
- Notification modified: 2008-01-05 03:05:33
SERVICE OUTAGE resolved: listproc.ucdavis.edu 1:10pm - 1:55pm, F
The UC Davis list server, listproc.ucdavis.edu, was non-responsive to network queries. System Administrators rebooted the system and the list server has begun delivering queued messages.
- Notification modified: 2008-01-04 14:17:53
Network Outage Update 1/05/08 11:36
Below is an updated list of sites without network connectivity due to lack of power.
Ongoing power outages in the following buildings/areas are currently preventing restoration of network services:
UPDATED: 01/07/2008 11:11
UPDATED: 01/09/2008 09:13
TB 127
- Notification modified: 2008-01-10 08:53:29
Multiple Campus Network Outages 1/4/08
The campus Network Operations Center (NOC) received multiple automated warnings of network connectivity loss throughout the campus. Area 1 (Mrak, Shields Library, King, etc.), Area 7 (MU, Young, Dutton, etc.), and Employee Health paged the NOC for connectivity loss. While not all buildings in these areas were affected, some buildings in these general areas may not have had network connectivity. The NOC corrected the problems.
- Notification modified: 2008-01-04 11:35:02
Campus Authentication Disruption 1/3/08 16:00-16:15
During an administrative change to a Campus Authentication system, authentication to campus resources became unavailable. The issue has been resolved, and all campus authentication should be functioning again.
- Notification modified: 2008-01-03 16:34:23
All Data Center Services - Jan 3, 2008 06:00 - 06:30
The Data Center performed routine maintenance activites on the Campus Data Center firewall. During the window, there may have been intermittent loss of connectivity to all Data Center services.
- Notification modified: 2008-01-03 06:42:15
Email service disruption MS11 - 5:40PM - 6:50PM, 29-Dec-07
A malfunction on campus email server MS11 was preventing the users assigned to this host from accessing their e-mail. System administrators remedied the cause of the problem.
- Notification modified: 2007-12-29 19:30:48
Internal DNS Server Disruption 12/28/07 12:00 - 12:15
An internal Data Center DNS server experienced a disruption in service. Certain systems that depend on it might have experienced degraded performance. System administrators rebooted the system and service has been restored.
- Notification modified: 2007-12-28 12:16:44
Outlook Address Book 12/26/07 13:40 - 21:00
Systems administrators have resolved an issue regarding the address book in Outlook.
- Notification modified: 2007-12-26 21:30:40
Banner Down - Tuesday 12/26 03:30 - 06:55
One of the Banner servers was non-responsive. System administrators have resolved the issue.
- Notification modified: 2007-12-26 06:59:12
Data Center Power Outage 12/21/07-09:40-10:50
Due to a power outage, several services at the Data Center were unavailable or experienced degraded performance. Affected services included listproc, DHCP, DNS, and MyUCDavis.
We resolved the issue and services were restored.
- Notification modified: 2007-12-21 11:00:53
Saturday, December 22, 2007 06:00 - 08:30
SmartSite was unavailable during a database upgrade.
- Notification modified: 2007-12-22 08:44:22
Data Center Generator Test 0630 - 0730 12/18/2007
Facilities conducted an end-to-end generator test for the Data Center from 6:30 to 7:30 AM on Tues 12/18/2007. This test of the Data Center generator included shutting power off to the building, having systems fail to UPS, and testing the startup and load on the generator. This was a test that had been completed in the past without a problem. No service interruptions were experienced during the generator test this year as well. If you have questions regarding the test, call IT Express at 752-HELP (4357).
- Notification modified: 2007-12-20 10:35:51
Banner down Friday 12/14 01:54 - 02:18
A Banner server was at a hung state and a System Administrator fixed a file system problem and rebooted the server.
- Notification modified: 2007-12-14 02:34:35
SmarSite outage: Thurs Dec 13, 2007 1835hrs - 2000hrs
Symptoms: Extremely slow response from all SmartSite sites resulting in web browser timeouts for many of the sites' users.
Cause & Resolution:
Preliminary data indicates that an automated maintenance process which runs at 6PM daily failed. A DBA checked the tables and then manually ran the process to restore functionality.
- Notification modified: 2007-12-13 20:21:22
Banner down Thursday 12/13 02:00 - 03:02
A Banner server was hung and the System Administrators rebooted it.
- Notification modified: 2007-12-13 03:19:29
Data Center Network Downtime: Friday, Dec 14, 0630-0700
The Data Center had a scheduled downtime for a network device reboot. The reboot took place during the 0630-0700 window and resulted in a lack of connectivity for about five minutes. All services that were affected are redundant and nothing more than slow response should have been noticeable.
- Notification modified: 2007-12-14 07:01:47
Listings is unavailable 09:15 - 10:15
Listings.ucdavis.edu was not working.
- Notification modified: 2007-12-11 14:56:18
Email Server ms2 unavailable 12/6/07 12:45 PM - 12:53 PM
Email Server ms2 was presently unavailable due to networking problems. Consequently, clients assigned to this email server ms2 were unable to access their email. System administrators address the networking problem and restored mail service.
- Notification modified: 2007-12-06 13:00:55
Xeda: Outlook email disruption: 12/5/07 07:45 - 08:15
One of the Exchange Cluster Servers for Xeda had experienced a resource issue briefly this morning. System Administrators manually moved the resources to the standby cluster node and restored services. The disruption of email services affected those whose mailboxes resided on this server.
- Notification modified: 2007-12-05 08:39:59
Blackberry Problems 12/04/07 08:15 - 13:00
The Blackberry server wasn't sending messages from handheld units. This problem was narrowed down to a permission issue in Active Directory. To resolve it, the router on the Blackberry Enterprise Server was taken offline and full service restored by 13:00.
- Notification modified: 2007-12-05 03:21:13
Mail server issues - Tue 12/4/07 16:02 - 17:44
No new email messages were being received by any of the central email delivery servers. All new messages were being queued on the SMTP servers and were delivered as soon as the issue with the delivery servers was resolved. The actual sending of email messages was not affected by this outage.
- Notification modified: 2007-12-05 02:48:20
Campus Network Slow Response. 12/04/07 15:05 - 15:15
Some network traffic to locations on and off campus
experienced brief period of packet loss and latency due to
a bridge loop.
Locations Affected:
Some data traffic to sites on and off campus