Data Center Colocation Network

Incident Report for UC Davis

Resolved

NOC personnel worked with the vendor to determine a failed part on the router. The part has been replaced and all equipment has been returned to normal.

Posted Dec 24, 2014 - 13:39 PST

Monitoring

As of approximately 0700hrs, NOC staff stabilized the network and it is now functional. However, a future maintenance window will be required to restore a failed secondary link to Area42.

Posted Dec 24, 2014 - 09:32 PST

Investigating

The Data Center and NOC staff are investigating loss of network to multiple Data Center colocation VLANs.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted Dec 24, 2014 - 01:51 PST

This incident affected: Data Center Colocation and Network.