Network Outage: Off-Campus Eduroam Connectivity with iPhones and iPads in the Segundo Hall Buildings

Incident Report for UC Davis

Resolved

NOC personnel worked with the vendor to resolve the issue.

Posted Aug 11, 2017 - 14:43 PDT

Update

NOC personnel have contacted the vendor to resolve the issue. No ETR.

Posted Aug 11, 2017 - 12:34 PDT

Identified

Impact:
Users with iPhones and iPads in the Segundo Hall Buildings are unable to reach off-campus websites on Eduroam.

Locations Affected:
Any wireless user on Eduroam using an iPhone or an iPad trying to reach off- campus websites while connected to an access point in the Segundo Student Housing area. On-campus websites are having no issues.

Status:
NOC personnel are working on the issue now. No ETR.
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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted Aug 11, 2017 - 11:54 PDT

This incident affected: Wireless.