CAS Degradation

Incident Report for UC Davis

Resolved

The System Administrators have removed a server from the CAS pool which was the central issue. Users are now able to log in.
Update: Users experienced further issues on the 23rd, and was resolved as of 15:21.

Posted Nov 23, 2014 - 13:21 PST

Investigating

Users are unable to login to services that rely on CAS for authentication. Staff are investigating the issue.

Affected Services:
* MyUCDavis
* MyUCDavis Employee
* Banner
* Box
* KFS
* MyAdmissions
* MyInfoVault
* MyTravel
* SmartSite
* Sympa mailing list management and archives
* Geckomail
* DavisMail
* ServiceNow
* TRS
* Federated applications, such as the UC Learning Center (U-Learn)

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted Nov 22, 2014 - 21:32 PST