Emergency Maintenance: SmartSite
Scheduled Maintenance Report for UC Davis
Completed
The scheduled maintenance has been completed. SmartSite is still unavailable. Please see http://status.ucdavis.edu/incidents/t9n7bxcwb02h for more information.
Posted May 23, 2016 - 12:00 PDT
Update
The SmartSite learning management system continues to be unavailable. Scriba, which hosts the service for UC Davis, is performing emergency maintenance and is working to resume service, but has missed its target of restoring service by 11 a.m. today.

UC Davis is asking Scriba for further information on the interruption, and will post an update as soon as one is available. The campus is also pushing Scriba to pursue its established contingency procedures.

Other universities that employ Scriba to host their learning management systems report that their services are coming back online.

If you have questions or comments, please contact the IT Express Service Desk, and continue to check status.ucdavis.edu for service updates.
Posted May 23, 2016 - 11:13 PDT
Update
The SmartSite learning management system continues to be unavailable. Scriba, which hosts the service for UC Davis, is performing emergency maintenance.

Scriba told us this morning that it might not meet its goal of having SmartSite back online at 11 a.m. Pacific time Monday, May 23. However, other universities that employ Scriba to host their learning management systems report that their services are coming back online.

We will post a status update to status.ucdavis.edu at 11 a.m., or sooner if events warrant.
Posted May 23, 2016 - 10:03 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 20, 2016 - 21:01 PDT
Scheduled
Purpose:
Colleagues,

Scriba, which hosts SmartSite for UC Davis, told UC Davis Thursday afternoon that the company is taking SmartSite offline this weekend for emergency maintenance. SmartSite will be unavailable from 9 p.m. Friday, May 20, until 11 a.m. Monday, May 23 (all Pacific time).

Scriba hosts Sakai-based learning management systems like SmartSite for several universities and colleges, and the outage will affect all of them. UC Davis has contacted Scriba to protest the short notice and extended duration of the outage, but the interruption in service seems unavoidable. Faculty, students, and staff should plan accordingly.

If possible, any work you would normally do in SmartSite from Friday night through Monday morning should be done outside of SmartSite. You can move the work into SmartSite after the interruption, as needed.

Affected Users:
All users of SmartSite, system will be unavailable for the entire window

Impact after Window:
UC Davis staff and Scriba engineers will monitor the system for performance after downtime is concluded.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted May 19, 2016 - 17:07 PDT