Emergency Network Maintenance: Campus Operators ACD
Scheduled Maintenance Report for UC Davis
Completed
The scheduled maintenance has been completed.
Posted 23 days ago. Jul 31, 2017 - 18:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 23 days ago. Jul 31, 2017 - 17:00 PDT
Scheduled
Purpose:
A restart of the Cisco ACD servers is required to fix an issue with agent data reporting.

Impact:
None expected. Campus operators ACD is not operational after 5:00 PM.

Affected:
Campus ACD Operator stations

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted 24 days ago. Jul 31, 2017 - 10:52 PDT
This scheduled maintenance affected: Voice Telephone System.