The failed card has been replaced, and the Campus Symposium Videoconference bridge has been returned to normal operation.
Posted Feb 11, 2016 - 07:52 PST
Update
The vendor is shipping a replacement card. The card is expected to arrive 2/10/16 sometime after 1200. The card will be installed and tested the following morning, 2/11/16.
Posted Feb 09, 2016 - 12:24 PST
Identified
The vendor has identified a failed card in the system, and is shipping a replacement. The replacement card should be received and installed tomorrow afternoon.
Posted Feb 08, 2016 - 15:55 PST
Investigating
Impact:
The Campus Symposium Videoconference bridging service is currently unavailable due to a system error.
Locations Affected:
All videoconference calls into the Campus Symposium bridge will not work.
Status:
The NOC is working with the vendor to identify and resolve the issue.
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IT Express Service Desk
ithelp@ucdavis.edu 530.754.HELP (4357)
