Box.com Degradation

Incident Report for UC Davis

Resolved

As of 08/11/2014 8:52 am PDT, move and copy operations with the Box service have been resolved.

Posted Aug 11, 2014 - 09:42 PDT

Investigating

Box is currently experiencing a technical issue with their WebApp service. The initial description of the issue provided by Box is as follows:

As of 6:40am PDT, some users are reporting that move and copy operations on the "Files page" aren't working. Our Ops team is investigating.

Our engineers are actively working towards a resolution. We will inform you as soon as we have more information on this issue and a projected time to resolution. Updates are also available at status.box.com.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted Aug 11, 2014 - 08:56 PDT

This incident affected: Box.