ServiceNow Degradation

Incident Report for UC Davis

Resolved

Attachments are available and accessible in ServiceNow as of 10:30 AM.

Posted Sep 20, 2017 - 15:29 PDT

Investigating

At 09/19/2017 05:03 PM, reports were received indicating that only authenticated users are able to access attachments sent to them via ServiceNow tickets.

The issue is currently under investigation.

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted Sep 20, 2017 - 10:57 PDT

This incident affected: ServiceNow.