Planned Maintenance: ServiceNow

Scheduled Maintenance Report for UC Davis

Completed

The scheduled maintenance has been completed.

Posted Dec 03, 2016 - 12:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 02, 2016 - 18:30 PST

Scheduled

Purpose:
Cycle the ServiceNow production instance to resolve a known problem that prevents scheduled jobs from retrieving data using SFTP.
This maintenance will also apply ServiceNow patch 6 hotfix 1 on the Production instance.

Impact:
ServiceNow may not be available for up to one hour during the change window.
Service performance may be reduced during the maintenance window.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)

Posted Nov 29, 2016 - 16:58 PST

This scheduled maintenance affected: ServiceNow.