Instructure has indicated that they resolved the issue at 12:30pm, and UC Davis Canvas administrators have since confirmed that performance is back to normal.
Apr 24, 15:34 PDT
Instructure has indicated that they have resolved the issue on their end. UC Davis Canvas administrators are confirming the corrections have resolved the performance issue with our instance.
Apr 24, 13:20 PDT
Canvas Import/Export Slowness
Jobs related to Canvas imports and exports are backed up, for some users, at this time. Instructure engineers have identified the cause of the issue and are taking steps to alleviate the pressure on the system. This issue manifests itself as gradebook exports, assignment exports, copying courses, and exporting a course to a zip file taking more than 10 minutes.
The scheduled maintenance has been completed.
Apr 20, 17:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 15:00 PDT
To replace conductors. Necessary for safety reasons. (Approved by Bill Cruzen). Requested by Ryan Burgess, Utilities High Voltage Shop, Cell 304-3184, Reference task #1436700 – S001.
Data connectivity will be lost if UPS batteries are depleted.
PRIM COLONY OFFICE
PRIM CENTER ADMIN
PRIM CENTER ANIMAL WING 2
PRIM CENTER LAB
PRIM CENTRAL SUPPLY
Microsoft identified an issue they had created which caused smartlinks like office365.ucdavis.edu to fail to pass session data on correctly for some tenants and rolled back the change. We've restored the original functionality of the office 365 vanity domain names
Apr 15, 10:35 PDT
System adminsitrators are still working to resolve the custom URL routing for Office365. As a work around the URLs office365.ucdavis.edu and 365.ucdavis.edu have been set to route to portal.office.com . Once on the portal.office.com page customers only need to enter their email address and the page will be rediected to the campus login page.
Apr 14, 17:10 PDT
Some customers are reporting that they are unable to access Office365 via office365.ucdavis.edu and 365.ucdavis.edu. Access to Office365 is still available via portal.office.com. System administrators are looking into the issue.
IT Express Service Desk
email@example.com 530.754.HELP (4357)
Apr 14, 15:56 PDT