Monitoring - Administrators have placed a workaround and email routing has returned to service. Administrators will continue to monitor the routing while a permanent fix is applied.
May 21, 11:06 PDT
Investigating - Users on Office 365 have reported that non UC Davis emails are going straight to their Junk Email folder. System administrators are investigating this issue.
May 21, 08:51 PDT
Banner ? Operational
Box ? Operational
Cable TV Operational
CAS ? Operational
Computing Accounts ? Operational
Cyrus Email ? Operational
DaFIS ? Operational
Data Center Colocation Operational
DavisMail ? Operational
DHCP ? Operational
DNS ? Operational
Email Lists ? Operational
Email Routing ? Operational
FGS ? Operational
Geckomail ? Operational
IAM ? Operational
Kerberos ? Operational
KFS ? Operational
Kuali Rice ? Operational
LDAP ? Operational
MyInfoVault ? Operational
MyTravel Operational
MyUCDavis Employee ? Operational
myUCDavis ? Operational
Network ? Operational
Network Time ? Operational
Radio Operational
SAN & DCFS ? Operational
ServiceNow ? Operational
Shibboleth ? Operational
Smartsite ? Operational
Software Website ? Operational
TRS ? Operational
uConnect DS ? Operational
uConnect Cloud ? Operational
uConnect eFax ? Operational
uConnect Lync ? Operational
uConnect On-Premise ? Operational
UC Davis Home Site ? Operational
Virtualization ? Operational
Voice ? Operational
Web CMS ? Operational
Web Hosting ? Operational
Wireless ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Purpose:
Upgrading the network switches in Everson.

Impact:
Multiple brief outages, up to 45 minutes, while the NAM connections are moved to the new switches.

Locations Affected:
BUILDINGS:
EVERSN


VLANs:
BFTV-1-FW
DEAN-L&S-1-FW
DEAN-L&S-2-FW
ENG-CHEM&MAT-1
ENG-CHEM&MAT-3-FW
ENTOMOLOGY-3-FW
ENV-HLTH&SAF-1-FW
GEOLOGY-1-FW
MUSIC-1-FW
TEXT-&-CLOTH-1-DMZ
TEXT-&-CLOTH-1-FW
VM-RESEARCH-1-FW
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 12, 09:22 PDT
Purpose:
Installing new licenses and rebooting the Campus and Resnet bandwidth management systems.

Impact:
None expected. Traffic will be re-routed during the reboot.

Locations Affected:
All Campus and Resnet traffic to/from the Internet and I2.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 21, 11:07 PDT
Purpose:
Upgrading the network switches in Hunt Hall.

Impact:
Multiple brief outages, up to 45 minutes, while the NAM connections are moved to the new switches.

Locations Affected:
BUILDINGS:
HUNT

VLANs:
CBST-1-FW
CBST-2
CTR-AG-ISSUE-1-FW
DEAN-AG-2-FW
DEAN-AG-3-FW
ENV-STUDIES-1-FW
ENV-STUDIES-2
ENV-STUDIES-3-FW
GEN-ACAD-1
HVAC-2-FW
LDA-3-FW
MOOBILENET(X)
O&M:UTILITIES-1
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-4-FW
PLANT-SCIENCES-5-FW
PLANT-SCIENCES-9-FW
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 12, 09:33 PDT
Purpose:
SmartSite will perform an update on the system.

Impact:
SmartSite will be unavailable during the maintenance window. There should be no impact after the update.

Affected Services:
SmartSite
Posted on May 13, 19:52 PDT
System Metrics Month Week Day
www.ucdavis.edu uptime
Fetching
smartsite.ucdavis.edu uptime
Fetching
my.ucdavis.edu uptime
Fetching
www.ucdavis.edu response time
Fetching
smartsite.ucdavis.edu response time
Fetching
my.ucdavis.edu response time
Fetching
Past Incidents
May 26, 2015

No incidents reported today.

May 25, 2015

No incidents reported.

May 24, 2015

No incidents reported.

May 23, 2015

No incidents reported.

May 22, 2015

No incidents reported.

May 21, 2015
Completed - The scheduled maintenance has been completed.
May 21, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 04:00 PDT
Scheduled - Purpose:
This will affect all electrical equipment powered from the emergency distribution panels, including the lights and outlets. This will also affect lift station 5B. Please turn of your computers the night prior to this shutdown. (Shutdown has been pre-approved by Matthew Thomas). To replace automatic transfer switch. Requested by Jose Marroquin, Utilities Electrical, cell 681-1911. Reference job # 2558469 – D069

Impact:
Data connectivity will be lost if UPS batteries are depleted.

Building:
ARC PAVILION

VLANs:
BOOKSTORE-1-FW
BOOKSTORE-2
HVAC-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-2
INTRCOL-ATHL-3-FW
REC-HALL-1
REC-HALL-2-FW
REC-HALL-3
REC-HALL-4
STU-HLTH-SVCS-3-NR


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 18, 14:36 PDT
Completed - The scheduled maintenance has been completed.
May 21, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:30 PDT
Scheduled - Purpose:
BDF router code upgrade.

Impact:
There will be brief periods of network downtime as the BDF code is upgraded

Locations Affected:
BUILDINGS:
ARS H-1
ARS HEADQUARTERS
ARS M-4
ARS M3
ARS R1
ARS Q3
CALIFORNIA RAPTOR TRAILER
CELLULAR BIOLOGY LAB
CENTER FOR HEALTH & ENVIRONMENT ANNEX
CENTER FOR HEALTH & ENVIRONMENT OFFICE & LAB
CENTER FOR HEALTH & ENVIRONMENT CLINICAL MEDICINE
CENTER FOR EQUINE HEALTH
AREA 10 CEF
LEUKEMIA LAB
PLANT PATHOLOGY LAB
VET MED GENETICS LAB
TB 127
WASTE WATER TREATMENT PLANT

VLANs:
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ANML-RES-SVC-1-FW
ARCH-&-ENGR-2
CTR-CMP-MED-1-FW
CTR-CMP-MED-2-FW
CTR-CMP-MED-5-FW
CTR-HLTH&ENV-1-DMZ
CTR-HLTH&ENV-1-FW
DEAN-MED-ADM-1-FW
DEAN-MED-ADM-8-FW
DOE-1-FW
ENTOMOLOGY-1-FW
ENV-HLTH&SAF-1-FW
ENV-HLTH&SAF-2
ENV-TOX-1-FW
HVAC-2-FW
IT-COMMUNRES-13-FW
M-COM-HEALTH-1-2-DMZ
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
MOOBILENET(X)
NEMATOLOGY-1-FW
O&M:UTILITIES-1
O&M:UTILITIES-2
PHYS-PLANT-1-FW
PHYS-PLANT-3-FW
PLAN&BUDGET-1-FW
PLANT-BIOLOGY-1-FW
PLANT-PATH-1-FW
PLANT-PATH-3
PLANT-SCIENCES-2-FW
SAFETY-SVCS-1-FW
VETGENETICS-1
VETGENETICS-2-FW
VETGENETICS-3-FW
VETGENETICS-4
VH-ADMIN-1-FW
VM-RESEARCH-1-FW
VM-VECTOR-DIS-RSCH-1-FW
WASTEWATER-1-FW
WATER-1-NR


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 18, 15:37 PDT
May 20, 2015

No incidents reported.

May 19, 2015
Purpose:
Upgrade NetApp SAN OS version. Remove unused storage trays.

Impact:
The OS upgrade requires a reboot of each controller. The controllers are redundant and clients should see no impact. There are ten clients remaining on this SAN.
May 19, 19:51 PDT
Resolved - IET staff have worked with local departments to patch or remove any compromised machines. At this time emails should be delivering to their intend recipients.
May 19, 15:58 PDT
Identified - Users are reporting issues with sending email via campus mail servers. System administrators have identified that several compromised machines on campus are sending large volumes of spam, causing campus mail servers to be flagged on various Real-Time Blackhole Lists (RBLs). System administrators are blocking these machines and have also temporarily adjusted campus Spam Assassin (spam filtering) to address the future delivery of spam.

Affected Services:

- SMTP email traffic
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 5, 10:56 PDT
Software.ucdavis.edu experienced a brief outage starting at around 3:35pm. Staff have investigated the issue and replaced faulty network hardware. As of 3:50pm the site is back up.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 19, 15:55 PDT
May 18, 2015

No incidents reported.

May 17, 2015

No incidents reported.

May 16, 2015
Completed - The scheduled maintenance has been completed.
May 16, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 18:00 PDT
Scheduled - Purpose:
Upgrade SAN OS version to prevent unscheduled controller failovers and patch security vulnerabilities.

Impact:
The OS upgrade requires

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 14, 15:44 PDT
Completed - The scheduled maintenance has been completed.
May 16, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:00 PDT
Scheduled - Purpose:
SmartSite will perform maintenance on the system.

Impact:
SmartSite will be unavailable during the maintenance window. There should be no impact after the update.

Affected Services:
SmartSite

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 6, 07:13 PDT
May 15, 2015
Completed - The scheduled maintenance has been completed.
May 15, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 18:00 PDT
Scheduled - Purpose:
Upgrade SAN OS version to prevent unscheduled controller failovers and patch security vulnerabilities.

Impact:
The OS upgrade requires a reboot of each controller. The controllers are redundant and clients should see no impact.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 14, 15:43 PDT
Completed - The scheduled maintenance has been completed.
May 15, 06:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 05:45 PDT
Scheduled - Purpose:
Performing the monthly test of the Telecom Building backup power generator.

Impact:
None expected. All power should automatically switch over to generator power for the duration of the test.

Affected:
-Campus and Resnet data networks
-Connectivity to the Internet
-Voice services including voicemail

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 11, 14:57 PDT
May 14, 2015

No incidents reported.

May 13, 2015
Resolved - Microsoft has resolved the Office365 issues and the service has been returned to normal service.
May 13, 14:47 PDT
Investigating - Some users have reported mailbox logon problems. Microsoft Engineering has confirmed that the issue is related to Exchange Online services. Administrators are investigating the issue.
May 12, 18:30 PDT
Completed - The scheduled maintenance has been completed.
May 13, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:00 PDT
Scheduled - Purpose:
To replace Transformer. Requested by George Jones, High Voltage, cell 681-7318. Reference job # 2564704 – L Zones.

Impact:
Data connectivity will be lost once UPS batteries are depleted.

Buildings:
WEATHER STATION
WATER SCIENCE & ENGINEERING FIELD BUILDING

VLAN:
LAWR-1-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 12, 16:02 PDT