In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 07:00 PDT
Scheduled - Purpose:
Updating certificate for MoobilenetX and Eduroam

Impact:
Depending upon device and operating system users may need to acknowledge and accept the new certificate from eap.noc.ucdavis.edu when connecting to moobilenetx and eduroam. IT Express has posted a knowledge article, http://kb.ucdavis.edu?id=0347, with additional information about the new certificate, including screen shots of the prompts that owners of various laptops might see.

Locations Affected:
All MoobilenetX and Eduroam networks.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 07:00 PDT
Scheduled - Purpose:
The SSID of moobilenetx is being removed from the wireless network in the residential halls.

Impact:
The SSID of moobilenetx will no longer be available to connect to when in the residential halls. Eduroam and ucd-guest will be the networks available.

Locations Affected:
Residential hall wireless network.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Banner ? Operational
Box ? Operational
Cable TV Operational
CAS ? Operational
Computing Accounts ? Operational
Cyrus Email ? Operational
DaFIS ? Operational
Data Center Colocation Operational
DavisMail ? Operational
DHCP ? Operational
DNS ? Operational
Email Lists ? Operational
Email Routing ? Operational
FGS ? Operational
Geckomail ? Operational
IAM ? Operational
Kerberos ? Operational
KFS ? Operational
Kuali Rice ? Operational
LDAP ? Operational
MyInfoVault ? Operational
MyTravel Operational
MyUCDavis Employee ? Operational
myUCDavis ? Operational
Network ? Operational
Network Time ? Operational
Radio Operational
SAN & DCFS ? Operational
ServiceNow ? Operational
Shibboleth ? Operational
Smartsite ? Operational
Software Website ? Operational
TRS ? Operational
uConnect DS ? Operational
uConnect Cloud ? Operational
uConnect eFax ? Operational
uConnect Lync ? Operational
uConnect On-Premise ? Operational
UC Davis Home Site ? Operational
Virtualization ? Operational
Voice ? Operational
Web CMS ? Operational
Web Hosting ? Operational
Wireless ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
www.ucdavis.edu uptime
Fetching
smartsite.ucdavis.edu uptime
Fetching
my.ucdavis.edu uptime
Fetching
www.ucdavis.edu response time
Fetching
smartsite.ucdavis.edu response time
Fetching
my.ucdavis.edu response time
Fetching
Past Incidents
Jun 29, 2015
Completed - The scheduled maintenance has been completed.
Jun 29, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 07:00 PDT
Scheduled - Description: Campus Wireless

Purpose:
Need to move some access points from one controller to another to balance out the number of access points on each controller.

Impact:
Brief loss of wireless connectivity while the AP is rebooting to move to the other controller.

Affected:
Wireless network connectivity in the following buildings will be affected:

FPS TRINCHERO
HSC RECVING
IET CEV NXT TO TB 196
IT CR OFC TRLR
IT TRLR CMPLX
POULTRY HQTRS
PRIMATE CH HLTH
PRIMATE CTR ADM
PRIMATE CTR AW2
PRIMATE CTR LAB
PRIMATE MED OFC
PRIMATE N REC
PRIMATE RES DIST
PRIMATE VIR IMM
TB 141
TB 196
TB 132
TB 143
TSRF
WESTERN CENTER AG EQ
_______________________________________________________________________
If you have questions or concerns regarding this event, please contact:
UC Davis Network Operations Center
1.530.752.7656
noc@ucdavis.edu
Jun 25, 16:20 PDT
Jun 28, 2015

No incidents reported.

Jun 27, 2015
Completed - The scheduled maintenance has been completed.
Jun 27, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 22:00 PDT
Scheduled - Purpose:
Database maintenance.

Impact:
Users will be be unable to use the legacy webmail application "Geckomail" during the maintenance window

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 24, 16:57 PDT
Completed - The scheduled maintenance has been completed.
Jun 27, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 06:00 PDT
Scheduled - Purpose:
To apply quarterly released critical patches to Oracle databases on iris (SIS, EDMS)

Affected:
- Banner production database (SIS)
- EDMS production database
- Applications relying on direct access to Banner (SIS)
- Banner forms (INB)
- Banner SISWeb
- Online Student Services Portal
- SISDocs
- SmartSite

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 24, 10:59 PDT
Jun 26, 2015
Resolved - EVM is now reachable as long one has a campus IP (wired or wireless). Due to an unsupported CAS cert upgrade, off-campus access is restricted unless one goes through a VPN.
Jun 26, 16:49 PDT
Investigating - Users that are still using the EVM system, are experiencing a delay in receiving their EVM voice mail notifications and emails,
and are not able to access the login page. NOC and IET personnel are investigating.
Jun 26, 10:20 PDT
Jun 25, 2015
Completed - The scheduled maintenance has been completed.
Jun 25, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:00 PDT
Scheduled - Purpose:
On Thu, 6/25/2015, from 2100-2300 HRS, the Data Center will be conducting emergency maintenance by replacing a suspect blade in a network switch. A hardware fault on this blade caused the Data Center network outage on Friday, 6/19/2015.

Impact:
All networking components are redundant. Clients should see little impact during this maintenance. However, there may be some service downtime while devices fail over to alternate components.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 24, 00:18 PDT
Completed - The scheduled maintenance has been completed.
Jun 25, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 13:00 PDT
Scheduled - Purpose:
Renew Extended Validation security certificate.

Impact:
No end user impact is expected from this change. However, the new certificate employs a stronger SHA-2 cryptographic signature.

The new signature requires the use of a different certificate authority chain for validation. CAS client operators are encouraged to test their services against an updated server, casweb9.ucdavis.edu, prior to the maintenance window.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 23, 17:13 PDT
Completed - The scheduled maintenance has been completed.
Jun 25, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 06:00 PDT
Scheduled - Purpose:
Update VOIP SBC configuration for mobile client stability

Impact:
VOIP Subscribers

Affected:
After the maintenance NOC will remotely reboot all Polycom VOIP sets. Attached workstations will lose connectivity while the set reboots.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 23, 09:05 PDT
Completed - The scheduled maintenance has been completed.
Jun 25, 07:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 06:00 PDT
Scheduled - Purpose:
Router reboot to bring code to vendor recommended version.

Impact:
Brief loss of network connectivity as router reboots.

Affected:
Buildings:
FIRE&POLICE
PAVILION PARKING STRUCTURE
TAPS

VLANs:
CAMPUS-EV&IN-1-FW
CHANCELLOR-5-FW
DOE-1-DMZ
DOE-1-FW
ENV-HLTH&SAF-1-DMZ
ENV-HLTH&SAF-1-FW
EOC-1
FIRE-DEPT-2-FW
HR&RISK-MGMT-1-FW
HVAC-2-FW
MOOBILENET(X)
O&M:UTILITIES-1
PARKING-SVCS-1-DMZ
PARKING-SVCS-1-FW
PARKING-SVCS-2-FW
PHYS-PLANT-3-FW
PLAN&BUDGET-1-FW
POLICE-1
POLICE-911-DMZ
SHRD-SVC-CTR-1-FW
VETGENETICS-3-DMZ


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 23, 15:16 PDT
Completed - The scheduled maintenance has been completed.
Jun 25, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 06:01 PDT
Scheduled - Purpose:
Upgrading the firmware on a selected group of switches in CHEM, Telcom, and Watershed SC to the latest vendor recommended version.

Impact:
Brief loss of network connectivity while the switches are rebooted.

Affected:
BUILDINGS:
CHEM
TELCOM
WATERSHED SC


VLANs:
ADMIN-&-RESRC-MGMT-1-FW
ARCH-&-ENGR-1-FW
ARM-SAN-1-NR
ATS-CLSSRM-2-NR
CHEMISTRY-1-FW
CHEMISTRY-2-FW
CHEMISTRY-3-FW
FOOD-SERVICE-1-FW
FOOD-SERVICE-2-FW
FOOD-SERVICE-3-FW
GEN-ACAD-1
HOUSING-1-FW
HR&RISK-MGMT-1-DMZ
HR&RISK-MGMT-1-FW
HR&RISK-MGMT-3-FW
HR&RISK-MGMT-6-FW
HVAC-1-FW
HVAC-2-FW
IT-COMMUNRES-1-DMZ
IT-COMMUNRES-12-FW
IT-COMMUNRES-8-FW
MOOBILENET(X)
MU-GENERAL-2
O&M:UTILITIES-1
PHYS-PLANT-4-FW
PHYS-PLANT-5-FW
PLAN&BUDGET-1-FW
REC-HALL-3
SHRD-SVC-CTR-1-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 22, 15:21 PDT
Completed - The scheduled maintenance has been completed.
Jun 25, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 03:00 PDT
Scheduled - Purpose:
Install vendor recommended software on the Davis Campus border router. Enable a tunnel interface to support two logical systems on the router, test and verify operation.

Impact:
Traffic will utilize connections to the Sacramento Campus border router while the software upgrade is performed. Brief periods of slow response may be observed as traffic is rerouted during tunnel interface testing.

Affected:
128.120.0.0/16
169.237.0.0/16
2607:f810::/32

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 22, 10:48 PDT
Completed - The scheduled maintenance has been completed.
Jun 25, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 00:00 PDT
Scheduled - Purpose:
Install vendor recommended software on the ADF routers in Area 2.

Impact:
No impact expected as the ADF devices are deployed in pairs to mitigate failures and maintenance events.

Affected:

BUILDINGS:

ACADMC SURGE
ADV MAT RSLB
AH HORSE
ANNL FUND TR
ARS H-1
ARS HDQTRS
ARS M-4
ARS M3
ARS R1
ARS TR 1537
BAINER
BARGAIN/CUST
CA RPTR TRLR
CELL BIO LAB
CENGAR
CENGAR TRLR
CHE ANNEX
CHE OFC&LAB
CHEM
CHEM ANX
CHLLD WTR EQ BLD
CLN MED
COTTONWOOD
CTR EQ HLTH
DV 202 COUST
DV 255 COUST
DV 260 COUST
DV 267 COUST
ELDERBERRY
ENGINEERING 2 WIND TUNNEL
EVERSN
GHAUSI
IT-Env Cntrl 1 UCDNet2
JUNGERMAN
KEMPER
LEUKEMIA LAB
MATH SCI
MECH SEW
MEYER
PHY SCI LIB
PHYSICS
PP LAB
ROESLR
SVM GEN LAB
TB 127
TB 206
TB 207
TEMP CLSRM 2
UNITRANS MNT
UTILITIES HQ
WALNUT
WATERSHED SC
WILLOW
WWTP ADM 2

VLANs:

ACTG&FINAC-1-FW
ACTG&FINAC-3-FW
ADMIN-&-RESRC-MGMT-1-FW
ALUMNI-AFFRS-1-FW
ANIMAL-SCI-1-DMZ
ANIMAL-SCI-1-FW
ANIMAL-SCI-2
ANML-RES-SVC-1-FW
ANTHROPOLOGY-1-FW
ARCH-&-ENGR-1-FW
ARCH-&-ENGR-2
ARM-SAN-1-NR
ART-1-FW
ASUCD-1-FW
ATS-CLSSRM-2-NR
BFTV-1-FW
CALSPACE-CNTR-1
CALSPACE-CNTR-2
CHEMISTRY-1-DMZ
CHEMISTRY-1-FW
CHEMISTRY-2-FW
CHEMISTRY-3-FW
COE-ITSS-1-FW
COE-ITSS-1-NR
COE-ITSS-10-FW
COE-ITSS-11-FW
COE-ITSS-2-FW
COE-ITSS-2-NR
COE-ITSS-3-FW
COE-ITSS-4-FW
COE-ITSS-5-FW
COE-ITSS-6-FW
COE-ITSS-7-FW
COE-ITSS-8-FW
COE-ITSS-9-FW
COE-ITSS-DMZ
COUNSELING-2-NR
CROC-NUC-LAB-1
CROC-NUC-LAB-2
CROC-NUC-LAB-DMZ
CSE-WSHED-1-DMZ
CTR-CMP-MED-1-FW
CTR-CMP-MED-2-FW
CTR-CMP-MED-5-FW
CTR-COMP-SCI/EN-1
CTR-HLTH&ENV-1-DMZ
CTR-HLTH&ENV-1-FW
CTR-MIND-BRAIN-1-FW
CTR-MIND-BRAIN-3-FW
CTR-MIND-BRAIN-5-FW
CULTURE-STDS-1-FW
DC&CLIENT-SVC-12-FW
DC&CLIENT-SVC-46
DEAN-AG-3-FW
DEAN-AG-6-DMZ
DEAN-ENGIN-1
DEAN-ENGIN-2
DEAN-ENGIN-3
DEAN-ENGIN-4
DEAN-ENGIN-6
DEAN-L&S-1-FW
DEAN-L&S-2-FW
DEAN-L&S-4-FW
DEAN-L&S-6
DEAN-L&S-7-FW
DEAN-MED-ADM-1-FW
DEAN-MED-ADM-13-FW
DEAN-MED-ADM-5-FW
DEAN-MED-ADM-8-FW
DOE-1-FW
ECONOMICS-1-FW
ECONOMICS-2-FW
EDUCATION-1-FW
EDUCATION-2-FW
ENG-AP-SCI-1
ENG-AP-SCI-4
ENG-BIO&AG-1
ENG-BIOMED-2
ENG-BIOMED-4-FW
ENG-CHEM&MAT-1
ENG-CHEM&MAT-2-FW
ENG-CHEM&MAT-3-FW
ENG-CIVL&ENV-1
ENG-CIVL&ENV-2
ENG-CIVL&ENV-4
ENG-CIVL&ENV-6-DMZ
ENG-CIVL&ENV-6-FW
ENG-CIVL&ENV-9-NR
ENG-CMPR-SCI-1
ENG-CMPR-SCI-4
ENG-CMPR-SCI-5
ENG-CMPR-SCI-7
ENG-CMPR-SCI-8
ENG-ELEC&CMP-1
ENG-ELEC&CMP-2
ENG-ELEC&CMP-3
ENG-MCH&AERO-1
ENG-MCH&AERO-2
ENG-MCH&AERO-3
ENG-MCH&AERO-4
ENTOMOLOGY-1-FW
ENTOMOLOGY-3-FW
ENV-HLTH&SAF-1-FW
ENV-HLTH&SAF-2
ENV-TOX-1-DMZ
ENV-TOX-1-FW
EOC-1
GEN-ACAD-1
GEN-ACAD-2-FW
GENOME-CTR-1-FW
GEOLOGY-1-FW
HISTORY-2-FW
HOUSING-1-FW
HOUSING-2-FW
HR&RISK-MGMT-1-DMZ
HR&RISK-MGMT-1-FW
HR&RISK-MGMT-3-FW
HR&RISK-MGMT-6-FW
HUMN&COM-DEV-2-DMZ
HUMN&COM-DEV-2-FW
HVAC-1-FW
HVAC-2-FW
IDAV-1
IDAV-2-FW
IDAV-CSE-1-2-DMZ
IDAV-CSE-1-FW
IDAV-CSE-2-FW
IN-GOVT-AFF-1-FW
IN-GOVT-AFF-2-FW
IN-GOVT-AFF-3-FW
INFO-TECH-SVCS-1-NR
INFO-TECH-SVCS-2-NR
INFO-TECH-SVCS-3-NR
INST-TRNS-ST-1
INST-TRNS-ST-2-DMZ
INST-TRNS-ST-2-FW
IT-COMMUNRES-13-FW
IT-CRETV-3-FW
IT-DSCMP-A&S-2-FW
IT-INFO-RES-10
JMIE-1
JMIE-2-FW
JMIE-3-FW
JMIE-4-FW
LANG-LIT-1-FW
LANGUAGE-LAB-1-FW
LAW-1-FW
LAW-2-FW
LAW-3-FW
LAW-CLSSRM-NR
LAW-SECURITY-NR
LIBRARY-13-FW
LIBRARY-4-FW
LIBRARY-5-FW
LIGHTING-1-NR
LIGHTING-2-NR
M-COM-HEALTH-1-2-DMZ
M-COM-HEALTH-1-FW
M-COM-HEALTH-2-FW
MATHEMATICS-1-DMZ
MATHEMATICS-1-FW
MEYER-COMM-1
MOOBILENET(X)
MUSIC-1-FW
NEAT-ORU-1-DMZ
NEAT-ORU-1-FW
NEMATOLOGY-1-FW
NEUROPHY-BEH-1-FW
NMR-FACILITY-1-FW
NUTRITION-1-DMZ
NUTRITION-1-FW
O&M-CHCP-1-FW
O&M:UTILITIES-1
O&M:UTILITIES-2
PARKING-SVCS-2-FW
PHYS-PLANT-1-FW
PHYS-PLANT-2-FW
PHYS-PLANT-3-FW
PHYS-PLANT-4-FW
PHYS-PLANT-5-FW
PHYSICS-1-DMZ
PHYSICS-1-FW
PHYSICS-2-FW
PHYSICS-4-FW
PLAN&BUDGET-1-FW
PLANT-BIOLOGY-1-FW
PLANT-PATH-1-FW
PLANT-PATH-3
PLANT-SCIENCES-2-FW
POLIT-SCI-1-FW
POWER-1-NR
PSYCHOLOGY-1-FW
PSYCHOLOGY-2-FW
PSYCHOLOGY-3-FW
RADIO-INTEROP-1-FW
SAFETY-SVCS-1-FW
SHRD-SVC-CTR-1-FW
SOC-SCI-ADM-1-FW
SOC-SCI-DSS-1-DMZ
SOC-SCI-DSS-1-FW
SOC-SCI-DSS-2-FW
SOC-SCI-DSS-3-FW
SOC-SCI-DSS-4-FW
SOCIOLOGY-1-FW
STATISTICS-1-DMZ
STATISTICS-1-FW
TEXT-&-CLOTH-1-DMZ
TEXT-&-CLOTH-1-FW
USDA-2-FW
VC-RESEARCH-1-FW
VETGENETICS-1
VETGENETICS-2-FW
VETGENETICS-3-FW
VETGENETICS-4
VH-ADMIN-1-FW
VM-RESEARCH-1-FW
VM-VECTOR-DIS-RSCH-1-FW
W-&-F-BIO-1-DMZ
W-&-F-BIO-1-FW
WASTEWATER-1-FW
WATER-1-NR
WLS-UNMANAGED-1
XRAY-1
----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 22, 10:45 PDT
Jun 24, 2015
Resolved - Sympa is processing messages without issue.
Jun 24, 20:52 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 17:28 PDT
Investigating - Sympa is currently experiencing an outage. Staff are investigating the issue. No messages will be lost.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 24, 17:24 PDT
Completed - The scheduled maintenance has been completed.
Jun 24, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 07:00 PDT
Update - UPDATE: The start time has been changed to 0700 to minimize any disruptions to the medical services in Cowell.
Jun 22, 10:03 PDT
Scheduled - Purpose: Upgrading the network switches in Cowell and Student Affairs
Annex.

Impact: Multiple brief outages, up to 45 minutes, while the NAM
connections are moved to the new switches.

Locations Affected:
BUILDINGS:
COWELL
STUDENT AFFAIRS ANNEX


VLANs:
ANTHROPOLOGY-1-FW
ARCH-&-ENGR-2
ART-1-FW
CHANCELLOR-1-FW
CHANCELLOR-5-FW
CULTURE-STDS-1-FW
DEAN-AG-3-FW
DESIGN-1-FW
DRAMATIC-ART-1-FW
ECONOMICS-2-FW
EMPHLTHOAK-1
EMPHLTHOAK-2-FW
ENGLISH-1-FW
FD-SCI&TECH-1-FW
GEN-ACAD-1
GEN-ACAD-2-FW
GEN-ACAD-3
HISTORY-2-FW
HOUSING-2-FW
HVAC-2-FW
IN-GOVT-AFF-1-FW
IN-GOVT-AFF-2-FW
IN-GOVT-AFF-3-FW
INTRCOL-ATHL-1-FW
IT-CRETV-3-FW
IT-INFO-RES-17-FW
IT-INFO-RES-18
MOOBILENET(X)
MUSIC-1-FW
O&M:UTILITIES-1
POLIT-SCI-1-FW
SOC-SCI-ADM-1-FW
SOC-SCI-DSS-1-FW
SOC-SCI-DSS-2-FW
SOC-SCI-DSS-3-FW
STU-DIS-CTR-1-FW
U-EXTENSION-1-FW
U-EXTENSION-5-FW
VC-RESEARCH-1-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 15, 16:19 PDT
Jun 23, 2015
Completed - The scheduled maintenance has been completed.
Jun 23, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 07:30 PDT
Scheduled - Purpose:
Upgrading the network switches in Kerr Hall.

Impact:
Multiple brief outages, up to 45 minutes, while the NAM connections are moved to the new switches.

Affected:
BUILDINGS:
KERR

VLANs:
ARCH-&-ENGR-2
DEAN-AG-3-FW
DESIGN-1-FW
ECONOMICS-2-FW
EMPHLTHOAK-1
EMPHLTHOAK-2-FW
ENGLISH-1-FW
FD-SCI&TECH-1-FW
GEN-ACAD-1
GEN-ACAD-2-FW
GEN-ACAD-3
HISTORY-2-FW
HOUSING-2-FW
HVAC-2-FW
IN-GOVT-AFF-1-FW
IN-GOVT-AFF-2-FW
IN-GOVT-AFF-3-FW
INTRCOL-ATHL-1-FW
IT-CRETV-3-FW
MOOBILENET(X)
MUSIC-1-FW
O&M:UTILITIES-1
POLIT-SCI-1-FW
SOC-SCI-ADM-1-FW
SOC-SCI-DSS-1-FW
SOC-SCI-DSS-2-FW
SOC-SCI-DSS-3-FW
STU-DIS-CTR-1-FW
U-EXTENSION-1-FW
U-EXTENSION-5-FW
VC-RESEARCH-1-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 15, 16:15 PDT
Jun 22, 2015
Completed - The scheduled maintenance has been completed.
Jun 22, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 17:00 PDT
Scheduled - Purpose:
Vendor recommended vCenter database maintenance.

Impact:
During the maintenance period, direct console access to the Private Cloud Virtual Machines will not be available.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 17, 14:26 PDT
Resolved - System administrators have restored the service.
Jun 22, 09:23 PDT
Monitoring - System administrators have restored the service and are monitoring it.
Jun 19, 05:34 PDT
Investigating - Users are unable to login to services that rely on CAS for authentication. Staff are investigating the issue.

Affected Services:
* MyUCDavis
* MyUCDavis Employee
* Banner
* Box
* KFS
* MyAdmissions
* MyInfoVault
* MyTravel
* SmartSite
* Sympa mailing list management and archives
* Geckomail
* DavisMail
* ServiceNow
* TRS
* Federated applications, such as the UC Learning Center (U-Learn)


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 19, 05:03 PDT
Resolved - Data Center administrators reset a malfunctioning network device at Quest, restored network services.
Jun 22, 09:22 PDT
Monitoring - Data Center administrators reset a malfunctioning network device at Quest, thereby restoring network services. Most other Data Center services are now available and administrators are working to resolve the lingering issues.
Jun 19, 04:29 PDT
Investigating - The Data Center staff are investigating a network disruption which has impacted a multitude of Data Center VLANs.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 19, 01:56 PDT
Jun 21, 2015

No incidents reported.

Jun 20, 2015
Completed - The scheduled maintenance has been completed.
Jun 20, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 22:00 PDT
Scheduled - Purpose:
SmartSite will perform an update on the system.

Impact:
SmartSite will be unavailable during the maintenance window. There should be no impact after the update.

Affected Services:
SmartSite
May 13, 19:52 PDT
Jun 19, 2015
Resolved - Administrators have rebooted the server and MyNetwork is now fully operational.
Jun 19, 12:00 PDT
Identified - MyNetwork portal is down due to an issue with the hosting server. NOC and Data Center personnel are working to resolve this as soon as possible. No ETR.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 19, 10:08 PDT
Completed - The scheduled maintenance has been completed.
Jun 19, 06:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 05:45 PDT
Scheduled - Purpose:
Performing the monthly test of the Telecom Building backup power generator.

Impact:
None expected. All power should automatically switch over to generator power for the duration of the test.

Affected:
-Campus and Resnet data networks
-Connectivity to the Internet
-Voice services including voicemail

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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 15, 10:12 PDT
Jun 18, 2015

No incidents reported.

Jun 17, 2015

No incidents reported.

Jun 16, 2015
Resolved - Administrators have confirmed the issue has been resolved. A server failed to restart during the daily process.
Jun 16, 16:51 PDT
Monitoring - Service was restored and administrators will be monitoring it while an investigation into the cause of the problem is performed.
Jun 16, 05:55 PDT
Investigating - SmartSite is currently experiencing an outage. Staff are investigating the issue.


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IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Jun 16, 05:01 PDT