Monitoring - SmartSite encountered database issues that have been resolved by the vendor, Asahi Net International. System administrators continue to monitor for any further issues.
Apr 24, 14:20 PDT
Investigating - SmartSite is currently experiencing degraded service. Staff are investigating the issue.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 24, 11:51 PDT
Monitoring - Impact:
The Tahoe Environmental Research Center network is unable to make anything beyond local connections.

Locations Affected:
Tahoe Environmental Research Center.

VLANs:
TERC-1-FW
TERC-1-DMZ

Status:
The Juniper router previously providing service has a system board that is dead.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 20, 15:16 PDT
Banner ? Operational
Box ? Operational
Cable TV Operational
CAS ? Operational
Computing Accounts ? Operational
Cyrus Email ? Operational
DaFIS ? Operational
Data Center Colocation Operational
DavisMail ? Operational
DHCP ? Operational
DNS ? Operational
Email Lists ? Operational
Email Routing ? Operational
FGS ? Operational
Geckomail ? Operational
IAM ? Operational
Kerberos ? Operational
KFS ? Operational
Kuali Rice ? Operational
LDAP ? Operational
MyInfoVault ? Operational
MyTravel Operational
MyUCDavis Employee ? Operational
myUCDavis ? Operational
Network ? Operational
Network Time ? Operational
Radio Operational
SAN & DCFS ? Operational
ServiceNow ? Operational
Shibboleth ? Operational
Smartsite ? Operational
Software Website ? Operational
TRS ? Operational
uConnect DS ? Operational
uConnect Cloud ? Operational
uConnect eFax ? Operational
uConnect Lync ? Operational
uConnect On-Premise ? Operational
UC Davis Home Site ? Operational
Virtualization ? Operational
Voice ? Operational
Web CMS ? Operational
Web Hosting ? Operational
Wireless ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
www.ucdavis.edu uptime
Fetching
smartsite.ucdavis.edu uptime
Fetching
my.ucdavis.edu uptime
Fetching
www.ucdavis.edu response time
Fetching
smartsite.ucdavis.edu response time
Fetching
my.ucdavis.edu response time
Fetching
Past Incidents
Apr 26, 2015

No incidents reported today.

Apr 25, 2015
Completed - The scheduled maintenance has been completed.
Apr 25, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 06:00 PDT
Scheduled - Purpose:
Monthly Security Patching and Solaris OS patching (reboot)

Affected:
Admissions Service
SmartSite Service
Course Management Service
Banner Service

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 17, 16:42 PDT
Apr 23, 2015
Resolved - MyAdmissions website functionality has been restored and is available for use.
Apr 23, 13:38 PDT
Investigating - The MyAdmissions website is currently experiencing degraded service. Staff are investigating the issue.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 23, 13:11 PDT
Apr 22, 2015
Completed - The scheduled maintenance has been completed.
Apr 22, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 07:30 PDT
Scheduled - Purpose:
Upgrading the network switches on the fourth floor of Tupper Hall.

Impact:
Multiple brief outages, up to 45 minutes, while the NAM connections are moved to the new switches.

Affected:
BUILDINGS:
TUPPER HALL

VLANs:
DEAN-MED-ADM-11-NR
DEAN-MED-ADM-12-FW
DEAN-MED-ADM-13-FW
DEAN-MED-ADM-14-FW
DEAN-MED-ADM-4-FW
DEAN-MED-ADM-5-FW
DEAN-MED-ADM-6-FW
DEAN-MED-ADM-8-FW
DEAN-MED-ADM-9-FW
DEAN-VETMED-2-FW
MOOBILENET(X)
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 10:11 PDT
Apr 21, 2015
Completed - The scheduled maintenance has been completed.
Apr 21, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 18:30 PDT
Scheduled - Purpose:
Monthly Security Patching and Solaris OS patching (reboot)

Impact:
Banner Development
EDMS Development

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 17, 16:50 PDT
Resolved - Davismail migration functionality has been restored.
Apr 21, 17:14 PDT
Identified - DavisMail IMAP migrations are currently failing. Staff are updating APIs to resolve the issue.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 21, 10:44 PDT
Completed - The scheduled maintenance has been completed.
Apr 21, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 07:30 PDT
Scheduled - Purpose:
Upgrading the network switches on the third floor of Tupper Hall.

Impact:
Multiple brief outages, up to 45 minutes, while the NAM connections are moved to the new switches.

Affected:
BUILDINGS:
TUPPER HALL

VLANs:
DEAN-MED-ADM-11-NR
DEAN-MED-ADM-12-FW
DEAN-MED-ADM-13-FW
DEAN-MED-ADM-14-FW
DEAN-MED-ADM-4-FW
DEAN-MED-ADM-5-FW
DEAN-MED-ADM-6-FW
DEAN-MED-ADM-8-FW
DEAN-MED-ADM-9-FW
DEAN-VETMED-2-FW
MOOBILENET(X)
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 10:07 PDT
Banner Connect was experiencing a brief degradation of service related to SSL certificates. System administrators have resolved the issue.

This issue was effecting only older un-supported version of Internet Explorer 9. IE11, Firefox, and Chrome where unaffected.


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 21, 09:38 PDT
Apr 19, 2015
Completed - The scheduled maintenance has been completed.
Apr 19, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 08:00 PDT
Scheduled - Purpose:
Monthly Microsoft update installation and routine maintenance tasks.

Impact:
Server will be rebooted. Service will be unavailable during the window.

Affected Services:
MyTravel Only (mytravel.ucdavis.edu)
Servers: teak


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 10:08 PDT
Completed - The scheduled maintenance has been completed.
Apr 19, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 08:00 PDT
Scheduled - Purpose:
Monthly Microsoft update installation and routine maintenance tasks.

Impact:
Servers will be rebooted. Service will be unavailable during the window.

Affected Services:
DaFISconnect Only (DaFISconnect.ucdavis.edu)
Servers:
DaFISconn1
DaFISconn2
DaFISconn3
DaFISconn4
DaFISconn8
DaFISconn9
DaFISconn10
DaFIS-CB
DaFIS-R1
DaFIS-R2

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 10:10 PDT
Apr 18, 2015
Completed - The scheduled maintenance has been completed.
Apr 18, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 07:00 PDT
Scheduled - Purpose:
Monthly Microsoft update installation and routine maintenance tasks.

Impact:
Servers will be rebooted. Service will be unavailable during the window.

Affected Services:
Bannerconnect Only (Bannerconnect.ucdavis.edu)
Servers:
BannerTSCB
BannerTS1
BannerTS2

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 10:11 PDT
Apr 17, 2015
Resolved - The EVM server application has been restarted and is now processing normally.
Apr 17, 09:05 PDT
Investigating - The delivery of EVM voice mails for users with boxes between 28800 and 47599 is delayed. NOC personnel are investigating. Actual voice mail is not affected. Users are encouraged to login to their accounts manually to retrieve their voice mails until further notice.
Apr 17, 07:42 PDT
Completed - The scheduled maintenance has been completed.
Apr 17, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 05:30 PDT
Scheduled - Purpose:
To install temporary power for solar house project. (Pre-approved by Steve Silva & Hailey Shaul). Requested by Joe Carbahal, Utilities High Voltage, Cell 681-2241. Reference job # 2557854 – F Zones

Impact:
Data connectivity will be lost once UPS batteries are depleted.

Buildings:
HEADHOUSE 002
HEADHOUSE 003
HEADHOUSE 006
INTERNAL AUDIT TRAILER


VLANs:
CHANCELLOR-5-FW
ENTOMOLOGY-2
NEMATOLOGY-1-FW
PLAN&BUDGET-1-FW
PLANT-BIOLOGY-1-FW
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-9-FW
VIT&ENOL-1-FW
INTERNAL-AUD-1-DMZ
INTERNAL-AUD-1-FW
CHANCELLOR-6-FW


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 15, 13:03 PDT
Completed - The scheduled maintenance has been completed.
Apr 17, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 06:00 PDT
Scheduled - Purpose:
This will affect all electrical power to the building. To install 3 each breakers. Requested by John Dysart, BMS Electric Shop, cell 979-1526. Reference job 2543196EL2 – C109.

Impact:
Data connectivity will be lost if UPS batteries are depleted.

Building:
URBAN FORESTRY

VLANs:
DEAN-AG-1-FW
DEAN-AG-3-FW
DEAN-AG-7-FW
MOOBILENET(X)
PLANT-SCIENCES-3-FW


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 13, 11:03 PDT
Completed - The scheduled maintenance has been completed.
Apr 17, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 05:30 PDT
Scheduled - Purpose:
To change breakers in panel L.. Requested by Rick Noring, Utilities High Voltage, Cell 681-2061 Reference job # 2558649–B074.

Impact:
Data connectivity will be lost if UPS batteries are depleted.

Building:
DUTTON HALL

VLANs:
ACAD-PREP-PROG-1-DMZ
ACAD-PREP-PROG-1-FW
ACTG&FINAC-1-FW
CASHIER-1-FW
COUNSELING-2-NR
FIN-AID&EMPL-1-FW
FIN-AID&EMPL-2
HVAC-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-3-FW
LIGHTING-1-NR
LIGHTING-2-NR
MOOBILENET(X)
O&M:UTILITIES-1
REGISTRAR-1-FW
STDT-JUD-AFF-1-FW
STUDENT-AFFRS-1-FW
STUDENT-AFFRS-3-FW


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 15, 10:14 PDT
Apr 16, 2015
Completed - The scheduled maintenance has been completed.
Apr 16, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:30 PDT
Scheduled - Purpose:
Upgrading the network switches in Thurman and Schalm Aquatic

Impact:
Multiple brief outages, up to 45 minutes, while the NAM connections are moved to the new switches.

Locations Affected:
BUILDINGS:
THURMAN
SCHALM AQ


VLANs:
HVAC-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-4-NR
MOOBILENET(X)
MU-GENERAL-1
O&M:UTILITIES-1
WIRELESS-DESKTOP

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 09:25 PDT
Apr 15, 2015
Completed - The scheduled maintenance has been completed.
Apr 15, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 07:30 PDT
Scheduled - Purpose:
Upgrading the network switches on the second floor of Tupper Hall.

Impact:
Multiple brief outages, up to 45 minutes, while the NAM connections are moved to the new switches.

Locations Affected:
BUILDINGS:
TUPPER HALL


VLANs:
ANML-RES-SVC-1-FW
DEAN-MED-ADM-1-FW
DEAN-MED-ADM-11-NR
DEAN-MED-ADM-12-FW
DEAN-MED-ADM-13-FW
DEAN-MED-ADM-5-FW
DEAN-MED-ADM-6-FW
DEAN-MED-ADM-8-FW
DEAN-MED-ADM-9-FW
DEAN-VETMED-1-FW
DEAN-VETMED-2-FW
ENG-BIOMED-2
HVAC-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-4-NR
IT-COMMUNRES-13-FW
M-CURIC-SUPT-1-FW
MOOBILENET(X)
MU-GENERAL-1
O&M:UTILITIES-1
SAFETY-SVCS-1-FW
VET-DIAG-LAB-1
VH-ADMIN-1-FW
VM-ACADPROGS-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-MED&EPIDM-2-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 09:27 PDT
Completed - The scheduled maintenance has been completed.
Apr 15, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 05:30 PDT
Scheduled - Purpose:
To install temporary power for solar house project. (Pre-approved by Steve Silva & Hailey Shaul). Requested by Joe Carbahal, Utilities High Voltage, Cell 681-2241. Reference job # 2557854 – F Zones

Impact:
Data connectivity will be lost once UPS batteries are depleted.

Buildings:
HEADHOUSE 002
HEADHOUSE 003
HEADHOUSE 006
INTERNAL AUDIT TRAILER


VLANs:
CHANCELLOR-5-FW
ENTOMOLOGY-2
NEMATOLOGY-1-FW
PLAN&BUDGET-1-FW
PLANT-BIOLOGY-1-FW
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-9-FW
VIT&ENOL-1-FW
INTERNAL-AUD-1-DMZ
INTERNAL-AUD-1-FW
CHANCELLOR-6-FW


----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 8, 16:31 PDT
Apr 14, 2015
Completed - The scheduled maintenance has been completed.
Apr 14, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 08:00 PDT
Scheduled - Description: Network Upgrades Tupper Hall, Thurman, Schalm Aquatic Center

Start of Window : 04/14/2015 07:31
End of Window : 04/14/2015 15:31
(all times are in 24 hour format)

Purpose:
Upgrading the network switches in Tupper Hall, Thurman, and Schalm Aquatic Center

Impact:
Multiple brief outages, up to 45 minutes, while the NAM connections are moved to the new switches.

Affected:
BUILDINGS:
TUPPER HALL
THURMAN
SCHALM AQ


VLANs:
ANML-RES-SVC-1-FW
DEAN-MED-ADM-1-FW
DEAN-MED-ADM-11-NR
DEAN-MED-ADM-12-FW
DEAN-MED-ADM-13-FW
DEAN-MED-ADM-5-FW
DEAN-MED-ADM-6-FW
DEAN-MED-ADM-8-FW
DEAN-MED-ADM-9-FW
DEAN-VETMED-1-FW
DEAN-VETMED-2-FW
ENG-BIOMED-2
HVAC-2-FW
INTRCOL-ATHL-1-FW
INTRCOL-ATHL-4-NR
IT-COMMUNRES-13-FW
M-CURIC-SUPT-1-FW
MOOBILENET(X)
MU-GENERAL-1
O&M:UTILITIES-1
SAFETY-SVCS-1-FW
VET-DIAG-LAB-1
VH-ADMIN-1-FW
VM-ACADPROGS-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-MED&EPIDM-2-FW
VM-PATHOLOGY-1-FW
VM-RESEARCH-1-FW
WLS-UNMANAGED-1


Locations Affected:

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 14, 07:46 PDT
Apr 13, 2015

No incidents reported.

Apr 12, 2015

No incidents reported.